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Trada Casino offers a solid lineup of games and promotions that could be what British players want. Trada Casino will definitely have something to grab your interest due to the sheer amount of games they have. The promos, too, are worth a look, with options designed to suit newcomers and regular players alike. This review will help you see how Trada Casino measures up against other online casinos, focusing on what really matters to gamblers. We'll explore everything from game variety to the value of the promos, providing a clear, honest perspective to help you decide if it's the right spot for your gambling needs.
Trada Casino has been around since 2011, backed by Reward Group ApS, a Danish company now related to Aspire Global. This partnership is evident in the casino’s user interface, which shares some elements with other online casinos in the Aspire network. Despite being over a decade old, Trada Casino continues to offer a simple gamble with a wide selection of games.
One thing that really makes Trada Casino stick out is its long-standing presence in the online casino market. However, it’s also true that the website looks a bit dated compared to newer sites, which might not appeal to everyone. As far as the features go, you should expect more or less everything from the Aspire Global standard package here.
Here’s a quick look at the key details about Trada Casino:
Parent Company Name | Reward Group ApS |
---|---|
Website | https://www.tradacasino.com/ |
Head Office | 135, High street, Sliema SLM 1549, Malta |
The first impression of Trada Casino sets a mixed tone. Its layout, based on Aspire Global’s design, shows some improvements but still feels a bit outdated. The primary colors you notice are white and dark blue, and the homepage greets you with a large banner promoting a welcome offer, though the image was oddly broken during my visit, which can be a bit of a turn-off.
Actually, browsing through Trada Casino can be a bit confusing. Initially, you’re presented with multiple categories like Most Popular, Slots, Jackpots, Drops & Wins, and Live Casino. But, once you click on a category, the options unexpectedly narrow down to just Casino and Live Casino, although you still can access the subcategories within these two. Additionally, dedicated categories for table games and scratchers are notably missing, making locating these games more cumbersome.
Each game includes a helpful button marked with a “?”, which when pressed, gives you detailed instructions on how to play, as well as information about prizes and odds. This feature is especially beneficial for beginners or those looking to understand the nuances of a new game.
There’s also a useful side menu at the top left of the homepage, which includes a search bar and options for changing the language. However, it’s worth noting that you cannot search for games by their provider from this menu, which feels like a missed opportunity for better user convenience.
In contrast, the usability improves significantly once you get into specific game sections. You can scroll down to find a new menu that allows you to choose game subcategories, sort them alphabetically, or search by name and provider. This detailed search function is helpful because it shows all the games from a specific developer along with the total number available, making it easier to find exactly what you’re looking for.
The mobile version works nicely in a browser, allowing you to play nearly all the games available on the desktop version. This is a significant advantage for players who prefer gaming on the go, offering nearly equal experience across devices.
Here’s how Trada Casino stacks up in terms of usability:
Aspect | Evaluation |
---|---|
Ease of navigation | Mixed; initial confusion but detailed within game sections |
Mobile games availability | Good, with a decent range accessible on mobile devices |
Game filters | Effective within game sections, lacking on the initial menu |
Search function | Robust in-game sections, limited in the initial side menu |
Loading speed | Generally quick, though some graphics issues noted |
UX and UI rating | Sufficient, but would benefit from a design update |
Trada Casino offers a decent range of games and some detailed search capabilities within game sections, the overall setup could be improved with a more consistent and modern interface. The mobile version works well, which is a plus for players on the go. Considering all factors, I’d rate the usability of Trada Casino at a solid 4 out of 5. It’s functional for those who value game variety and effective search features but could do with some updates to elevate the initial opinion and navigational intuitiveness.
Trada Casino holds a comprehensive license from the Great Britain Gambling Commission under account number 39483. This certification covers key areas such as remote bingo, casino games, and betting on real events, indicating a robust regulatory foundation that promises legal and fair gaming conditions.
Security aspects:
SSL encryption | 128-bit |
---|---|
Deposit Limits | Yes |
Activity Limitations | Yes |
Self Exclusion | Yes |
Protection of Minors | Yes |
Problem Gambling Organisations | Gambling Therapy Helpline, Gamblers Anonymous, Helping Hand/IGC, GAM STOP |
IT-Security | R10 |
Firewall | Yes |
Anti Money Laundering | Source of funds and identity verification |
Upon your initial visit to Trada Casino, you’re prompted to take a 12-question self-assessment test aimed at evaluating your gambling behaviour. This initiative reflects the casino’s commitment to responsible gaming. Additionally, Trada Casino employs various tools to help maintain control over gaming habits. These include deposit limits, time-out periods, reality checks, session time limits, and autoplay limits—all designed to help you manage your gambling activities responsibly. The self-exclusion option is a vital resource for those who need to step away.
Protection against underage gambling is taken seriously here, with stringent measures to prevent anyone under the age of 18 from participating in gambling activities. Recommended blocking software like Net Nanny, Gamlock, and Betfilter underscores their commitment to safeguarding against minor access.
Cybersecurity at Trada Casino is robust, utilising SSL encryption and firewall to protect personal and transactional information so that players can feel confident that their data is secure.
For additional support, the casino connects players with reputable organisations such as Gambling Therapy Helpline and Gamblers Anonymous. These groups offer professional guidance and support to users who may face challenges with their gambling habits.
Trada Casino holds a strong license and takes responsible gaming and cybersecurity seriously. They make sure all the important safety tools are easy to find and use, which really helps players feel secure. The website layout does a good job of directing users to these essential features. Because of these factors, I’d give their overall safety and responsibility a solid 4 out of 5. This rating shows they’re doing a great job protecting players, though there’s always a bit of room to tweak things to make the services even more focused on the user’s needs.
Trada Casino lays out a framework in its Terms and Conditions designed to clarify the playing field for its users. Before diving into the games, it’s crucial to get acquainted with these rules to make sure you know what’s expected on both ends—yours and the casino’s:
Getting started at an online casino involves a few simple steps. Here’s a detailed walk-through of the registration process to help you set up your account easily:
The first step is to find the option to create a new account; here its a green ‘Join’ button.
You will need to enter your email address, choose a username, and create a strong password.
Next, fill in your first and last name and date of birth, and select your preferred currency. You must also provide your address details and phone number at this stage.
If you have a bonus code, this is the time to enter it to take advantage of any initial offers. You also have the option to sign up for the casino’s newsletter if you wish to receive updates and promotions directly to your inbox.
It’s crucial to read the terms and conditions thoroughly. Once you’ve done that, you’ll need to accept them to continue with the registration process.
After you’ve submitted all your information, check your email for a verification link. Click this link to activate your account.
To complete your registration, you might be asked to upload documents to verify your identity, such as a government-issued ID and a recent utility bill. This step is important for complying with legal requirements and guaranteeing your account’s security.
Once your documents are submitted, there might be a brief waiting period while the casino reviews them. This is a standard security measure.
With your account verified, you can explore the casino’s offerings.
After completing your registration, here are a few additional tips:
Trada Casino serves up a lively mix of bonuses that add to the typical gaming session, managing to elevate the standard offerings from Aspire Global with some creative tweaks. Here, players, from casual to committed, can find promotions created to boost their gameplay right from the start. Personally, I appreciate how Trada Casino extends beyond the norm to offer these improved deals. The range of bonuses is quite varied, from the initial deposit match to the regular weekly challenges that keep the momentum going. Managing the various terms and timelines for these bonuses can be a bit of a juggle, but it’s worth the effort for the benefits they bring to the table.
The Welcome Promotion at Trada Casino gives new players a strong start. Initially, a minimum deposit of £10 unlocks a 100% match bonus up to £50. Following this, your subsequent deposits become even more interesting. With a second deposit of £20 or more, you receive 50 bonus spins on the popular slot game Starburst, and this pattern continues for your third and fourth deposits. Each set of spins is subject to a 35x wagering requirement, and you need to use these spins within 24 hours. The bonus funds themselves expire 21 days after they are credited, so timing is crucial to maximise these benefits.
Exclusively through a partnership with Gamblizard, the No Wager Bonus at Trada Casino simplifies the reward system. By using the promo code ‘BIG25’ on your first deposit of at least £10, you secure 25 spins on Big Bass Bonanza, free from wagering requirements. This offer remains valid until 31.12.2024, giving new players a generous window to take advantage of this simple bonus.
Every Tuesday, Trada Casino offers the Tuesday Spin Bonus, where a deposit of £20 or more could earn you up to 50 spins on Big Bass Bonanza. This bonus is available to players who have made at least one previous deposit and is not accessible to brand-new members on their first deposit. These spins come with a 35x wagering requirement and must be claimed during the specified hours from midnight to 11:59 PM GMT.
To boost the weekend spirits, the Friday Reload promotion provides a 40% bonus of up to £100 on deposits made every Friday. The minimum deposit to activate this bonus is £20, and the bonus itself has a seven-day lifespan with a 40x wagering requirement. Players must have already utilised the welcome package bonuses to be eligible for this reload offer.
For slot fans, the Daily Spin Frenzy rewards players who meet set daily wagering targets with up to 50 spins. The eligibility for claiming these spins depends on wagering at least £100 the previous day on any slot games. The spins must be claimed the next day between 00:00 and 23:59, carrying a 35x wagering requirement.
Trada Casino runs a huge promotion called Drops & Wins, powered by Pragmatic Play, from March 6, 2024, to March 5, 2025. This promotion has a massive prize pool of £25,480,000, with £2,000,000 available monthly to win. Players can join by spinning selected Pragmatic Play slots. This promotion has two parts: Daily Prize Drops and Daily Tournaments. You just need to opt in and play the participating games for the Daily Prize Drops. Prizes can be in the form of bet multipliers, instant bonuses, or free spins, with multipliers going up to 2,500x your bet. What’s great is that there’s no minimum bet required, so every spin could potentially win you a significant prize.
The Daily Tournaments offer another fun way to win. Players compete for a share of the £40,000 prize pool available each day. You can climb the leaderboard based on your wins and bet multipliers by opting in and playing the selected games. Each day, up to 3,500 winners are selected, making the competition both challenging and rewarding. The leaderboard ranks players by the total points earned from their wins during the tournament, so the more you win, the higher you climb. This setup gives every player a shot at winning a prize, adding extra entertainment to your daily gameplay at Trada Casino.
Trada Casino is committed to keeping the gaming environment fresh and entertaining by offering a range of time-limited tournaments alongside their regular promotions. These tournaments vary in terms of their themes, prize pools, and participation requirements, providing a dynamic challenge for regular players. By subscribing to Trada Casino’s newsletter, players can rest assured they are always in the loop about these limited-time events. Additionally, staying updated through the newsletter means players won’t miss out on any spontaneous promotions that might not be broadly advertised elsewhere on the site.
Currently, Trada Casino does not offer a No Deposit Bonus as part of its regular promotional lineup. However, the casino acknowledges the popularity and demand for such bonuses, which can serve as a great way for new players to try out the casino without any financial commitment. As an alternative, you, again, can subscribe to the newsletter or take advantage of their Welcome Offer.
Trada Casino doesn’t just replicate the usual promotions found at other Aspire Global casinos; it builds upon them. With a broad spectrum of bonuses, from entry-level to regular player deals, the casino excels at keeping the gameplay rewarding. However, the rapid expiration of spins and the high wagering requirements might dampen the positives for some. Balancing these aspects, I’d rate Trada Casino’s promotional offerings a solid 4 out of 5.
Trada Casino provides a rich selection of games that should appeal to many players, over 1,500+ in total. First of all, the game lobby includes categories like Most Popular, Slots, Jackpots, Drops & Wins, and Live Casino. Once you pick a category, it narrows down to just Casino and Live Casino, but you can still access subcategories for each of these on their own pages. The top menu just works as a shortcut to these.
The game library is massive, with around 30 software providers, including big names like NetEnt, Microgaming, Authentic Gaming, and Evolution Gaming. This gives players a good mix of popular and varied games to play.
Game availability:
Game Type | Amount of Games | Most Popular Game |
---|---|---|
Slots | 1,500+ | Immortal Romance |
Jackpots | 50+ | Divine Fortune |
Drops & Wins | 50+ | The Dog House |
Live Roulette | 50+ | Lightning Roulette |
Live Blackjack | 60+ | Lightning Blackjack |
Live Baccarat & Sic Bo | 25+ | No Commission Baccarat |
Live Poker | 6 | Ultimate Texas Hold’Em |
Game Shows | 10+ | Dream Catcher |
In addition to slots and live casino games, Trada Casino also offers a variety of table games, slingo and scratchers. However, these do not have dedicated categories, so players need to use the keyword search function to find them, which is very much inconvenient.
The interface at Trada Casino has a side menu accessible from the top left of the homepage, including a search bar, promotions, and language options. However, you can’t search for provider names here, which can be a bit frustrating. In-game sections, though, another search bar lets you find games by the developer and see all titles from that provider. This search function makes it easier to find specific games. The game thumbnails are easy to sort by alphabetical order or search by name/provider. Each game also has a helpful button that gives detailed instructions, prize amounts, and odds.
One notable downside is the lack of demo mode for the games. This omission is significant because it prevents players from trying out new games without using real money. Additionally, there is no dedicated RTP (Return to Player) information page. Players might feel less confident about their choices and overall gaming strategy without this transparency.
Trada Casino boasts a massive collection of over 1,500 slot games, making it a haven for slot players. The variety of games lets every player to find something they love, from classic slots to the latest video slots, all back to the 3-reel classics.
Here, you can see Top-10 best slot games alongside their providers and RTP values:
Top Slots | Developer | RTP |
---|---|---|
Immortal Romance | Microgaming | 96.86% |
Hot to Burn | Reel Time Gaming | 96.71% |
Reactoonz | Play’n GO | 96.51% |
Wolf Riches | Wizard Games | 95.98% |
Gates of Olympus | Pragmatic Play | 95.51% |
Fluffy Favourites | Eyecon | 95.39% |
Fire Joker | Play’n GO | 94.23% |
Starburst | NetEnt | 92.05% |
Big Bass Bonanza | Reel Time Gaming | 90.63% |
Book of Dead | Play’n GO | 87.25% |
Trada Casino features around 50 jackpot games, making it an appealing choice for players who prefer more than slots. These games offer a variety of themes and gameplay styles, so there’s always something new to explore. Each game in this category provides unique features and opportunities, making the jackpot section a highlight of the casino.
The table below showcases some of the best jackpot titles available:
Top Jackpot Slots | Developer | RTP |
---|---|---|
Mercy of the Gods | NetEnt | 96.64% |
Divine Fortune | NetEnt | 96.59% |
Top Cat Most Wanted JK | Blueprint | 96.12% |
The Goonies Return JPK | Blueprint | 96.00% |
Vegas Night Life | NetEnt | 96.00% |
Lucky Lady | iSoftBet | 95.56% |
Super Lucky Reels | iSoftBet | 95.50% |
7s Deluxe Fire Wheel JPK | Blueprint | 95.00% |
Gold Strike Bonanza JPK | Reel Time Gaming | 95.00% |
Eye of Horus JPK | Reel Time Gaming | 93.20% |
Trada Casino includes a special category for around 50 of Drops & Wins games, making it easy for players to find and play Pragmatic Play games featuring in Drops & Wins Deal. All these games are accessible in one place, simplifying the search for those who love the adrenaline tournament play and prize drops provide.
Check out just some of the featured Pragmatic Play titles:
Top Drops & Wins Slots | Developer | RTP |
---|---|---|
Release the Bison | Pragmatic Play | 96.54% |
Pompeii Megareels Megaways | Pragmatic Play | 96.00% |
Dwarf & Dragon | Pragmatic Play | 95.59% |
Wild West Gold | Pragmatic Play | 95.56% |
Buffalo King | Pragmatic Play | 95.53% |
The Dog House | Pragmatic Play | 95.51% |
The Hand of Midas | Pragmatic Play | 95.50% |
Book of Fallen | Pragmatic Play | 95.50% |
Sugar Rush | Pragmatic Play | 95.50% |
Heroic Spins | Pragmatic Play | 94.00% |
Trada Casino features a comprehensive collection of live roulette games created for both roulette novices and pros. The live roulette offering at Trada Casino covers many game styles, from fast-paced variants to those that allow more time to place bets, appealing to different play styles and strategies. Each table comes equipped with high-quality video streams and is managed by professional dealers who contribute to an appealing, real-casino feel. Notably, some tables even display the current number of players right on the game thumbnail, which adds a dynamic feel as players can see the popularity of tables at a glance.
See the most prominent roulette games at Trada Casino here:
Top Live Roulette Games | Developer | RTP |
---|---|---|
24/7 Roulette | Authentic Gaming | 97.30% |
Lightning Roulette | Evolution Gaming | 97.30% |
Instant Roulette | Evolution Gaming | 97.30% |
Immersive Roulette | Evolution Gaming | 97.30% |
Atom Roulette | Skywind Group | 97.30% |
XL Roulette | Authentic Gaming | 97.30% |
Gold Vault Roulette | Evolution Gaming | 97.30% |
Super Stake Roulette | StakeLogic | 97.29% |
7’s on Fire | Authentic Gaming | 97.14% |
Auto VIP Roulette | Evolution Gaming | 94.74% |
Trada Casino boasts a solid list of live blackjack games, reaching around 60 different tables, providing fans of this classic card game with plenty of stuff to explore. This comprehensive selection appeals to various interests and skill levels, providing everything from quick-play options to more strategic, high-stakes games.
Here’s a snapshot of what players might expect in terms of RTP, which indicates the potential return on their wagers:
Top Live Blackjack Games | Developer | RTP |
---|---|---|
Blackjack A | Evolution Gaming | 99.59% |
Lightning Blackjack | Evolution Gaming | 99.56% |
Infinite Blackjack | Evolution Gaming | 99.51% |
Blackjack Max | Skywind Group | 99.46% |
Speed Blackjack G | Evolution Gaming | 99.28% |
Blackjack Classic | Evolution Gaming | 99.28% |
Power Blackjack | Evolution Gaming | 98.80% |
Blackjack Party | Evolution Gaming | 96.00% |
Blackjack VIP | Evolution Gaming | 96.00% |
Free Bet Blackjack | Evolution Gaming | 95.9% |
At Trada Casino, players can inspect a specialised section dedicated solely to live Baccarat and Sic Bo, featuring a well-rounded assortment of 25 distinct games. This selection spans a range of Baccarat and Sic Bo games, each equipped with real-time streaming and professional dealers to deliver an authentic casino feel.
Below is a detailed overview of some top games and their info to give you an idea of what to expect:
Top Live Macau Games | Developer | RTP |
---|---|---|
No Commission Baccarat | Evolution Gaming | 98.94% |
Baccarat Control Squeeze | Evolution Gaming | 98.94% |
Baccarat C | Evolution Gaming | 98.76% |
Super Andar Bahar | Evolution Gaming | 97.85% |
Super Sic Bo | Evolution Gaming | 97.22% |
Dragon Tiger | Evolution Gaming | 96.27% |
Speed Baccarat A | Evolution Gaming | 91.00% |
Speed Baccarat B | Evolution Gaming | 91.00% |
Baccarat Squeeze | Evolution Gaming | 89.64% |
Lightning Baccarat | Evolution Gaming | 86.00% |
Trada Casino offers a compact yet indulging selection of live poker games, ideal for gamblers looking to test their skills against others in real-time. With a total of six different poker games available, the selection might be smaller than that of other online casinos. Nonetheless, the games are still worth trying out.
See what kind of poker games Trada Casino offers:
Top Live Poker Games | Developer | RTP |
---|---|---|
Ultimate Texas Hold’Em | Evolution Gaming | 99.90% |
Texas Hold’Em Bonus | Evolution Gaming | 97.96% |
Side Bet City | Evolution Gaming | 96.69% |
Three Card Poker | Evolution Gaming | 96.63% |
Casino Hold’Em | Evolution Gaming | 96.00% |
Teen Patti | Evolution Gaming | 95.51% |
Trada Casino enriches its gaming landscape with a vivid collection of live game shows. This segment, featuring more than 10 different offerings, captures the essence of authentic, interactive entertainment that transcends traditional casino activities. Players can check out games that combine elements of strategy, luck, and interactive play, all hosted in a lively environment that mimics the fun of a TV game show.
Check out the most prominent game shows at the casino here:
Top Game Shows | Developer | RTP |
---|---|---|
Dream Catcher | Evolution Gaming | 96.58% |
Gonzo’s Treasure Hunt | Evolution Gaming | 96.56% |
Football Studio | Evolution Gaming | 96.27% |
Monopoly Live | Evolution Gaming | 96.23% |
Lightning Dice | Evolution Gaming | 96.21% |
Funky Time | Evolution Gaming | 95.99% |
Crazy Time | Evolution Gaming | 95.50% |
Deal or No Deal | Evolution Gaming | 95.42% |
Jokers Wheel | Skywind Group | 95.26% |
Mega Ball | Evolution Gaming | 95.00% |
Trada Casino presents a solid game lineup, mainly featuring slots and live games but also including table games, slingo, and scratch cards, even though these aren’t separately highlighted in their own sections. This could be rehauled for better navigation, as the current interface, while comprehensive, feels somewhat dated and could benefit from a refresh to make it more intuitive for players. Even though it’s missing a way to sort games by the company that made them, the search feature works well enough to track down games from specific providers. One big downside is that there’s no free demo mode where you can try games, nor is there any info on the Return to Player (RTP) rates, which are crucial for players wanting to know more about game payouts. A few updates and a cleaner layout could really make a difference. Overall, Trada Casino offers a decent game variety and could really shine with a bit of polishing, earning it a solid 4 out of 5 rating.
Trada Casino allows players to play on its website from anywhere. It is mobile-friendly and can be accessed via standard web browsers on smartphones and tablets. Even without a specific mobile app, the site provides solid performance, and you can access nearly all the games available on the desktop on mobile.
The mobile version’s design may feel a bit outdated, but it doesn’t hinder its functionality. It handles the essential tasks well, making sure that games load fast and run without any glitches, which is crucial for on-the-go gaming. The simplistic layout means that everything you need is just a few taps away, from accessing different game categories to managing your account and contacting customer support.
Trada Casino’s mobile site does a commendable job of providing a snappy performance without the need for a dedicated app. Its performance on mobile devices is robust, with rare glitches or logouts, setting it apart from many competitors. The site’s ease of use and the stability of its games on mobile internet make it a reliable choice for players who prefer gaming on the move. Based on these observations, I’d give the mobile capabilities of Trada Casino a 4 out of 5. While an interface refresh could boost its appeal, the core functionality meets the demands of modern mobile gamblers effectively.
Trada Casino makes depositing money into your account easy by providing several popular and trusted payment methods. Players can choose from a variety of options, including credit cards, bank transfers, and e-wallets, so that there is something convenient for everyone. Importantly, all deposits aside from Bank Transfer are processed instantly and without any additional fees, making the whole process easy and hassle-free.
Here’s a detailed look at the available deposit methods at Trada Casino:
Payment Method | Minimum Deposit | Processing Time | Commission Fees |
---|---|---|---|
Visa | £10 | Instant | None |
Mastercard | £10 | Instant | None |
Bank Transfer | £10 | 1-3 days | None |
Trustly | £10 | Instant | None |
PayPal | £10 | Instant | None |
AstroPay | £10 | Instant | None |
MuchBetter | £10 | Instant | None |
Skrill | £10 | Instant | None |
Paysafecard | £10 | Instant | None |
To deposit money, go to the “Cashier” section in the lobby, click on “Deposit,” pick your preferred method, and follow the instructions. This simple process allows players to start playing their favourite games without any delays.
Trada Casino’s deposit methods are reliable and user-friendly, providing a variety of options to suit different needs. The instant processing and lack of fees make it a great choice for players who want quick and easy access to their funds. My deposits were credited immediately and without any issues, making the whole process efficient and convenient. I would rate Trada Casino’s deposit process a 4 out of 5. The system works well, and players shouldn’t have any issues with it.
After discussing the deposit methods, it’s essential to understand how withdrawals work at Trada Casino. The casino supports a variety of withdrawal methods, making it easy for players to access their winnings. You can withdraw using credit cards, bank transfers, and e-wallets, giving you flexibility. The minimum withdrawal amount is £10, and there are no fees for withdrawing, which is always nice to see.
Here are the available withdrawal methods at Trada Casino:
Withdrawal Method | Minimum Withdrawal | Withdrawal Time | Commission Fees |
---|---|---|---|
Visa | £10 | 0-6 business days | None |
Mastercard | £10 | 0-6 business days | None |
Bank Transfer | £10 | 2-6 business days | None |
Trustly | £10 | 0-4 business days | None |
PayPal | £10 | 0-2 business days | None |
AstroPay | £10 | 3 business days | None |
MuchBetter | £10 | 0-2 business days | None |
Skrill | £10 | 0-2 business days | None |
To withdraw funds from your Trada Casino account, follow these steps:
*Note that verification might be required for the withdrawal process.
The payout speed at Trada Casino varies by method. E-wallets like PayPal, Skrill, AstroPay, and MuchBetter typically process within 1 to 2 days. Credit card and bank transfer withdrawals can take between 1 and 6 days. It’s important to remember that these times do not include the pending period, which can add more time to your wait.
Trada Casino’s withdrawal methods are broad and user-friendly, making transactions easy. The lack of fees is a plus, though processing times for some methods could be quicker. I tried withdrawing via PayPal, and it proceeded rather, taking close to a day. I would rate Trada Casino’s withdrawal process a 4 out of 5, as it is efficient and convenient, but there’s room for quicker processing times for certain methods.
Trada Casino emphasises customer satisfaction with its “CARE” approach, meaning Customers Are Really Everything. Support is available every day 24/7, so you can reach out to them whenever you need it. Registered users can use the live chat feature, while email support is accessible to all users through a form on the website. However, unregistered users cannot access live chat and must rely on email to answer their questions.
Here’s a detailed look at the support methods available at Trada Casino:
Support Method | Availability | Response Time | Access for Unregistered Users |
---|---|---|---|
Live Chat | 7 days a week, 24/7 | Instantly | No |
7 days a week, 24/7 | Within minutes | Yes | |
Contact Form | 7 days a week, 24/7 | Within minutes | Yes |
Phone | Not Available | Not Applicable | Not Applicable |
The support team is professional and aims to provide timely assistance. Live chat is ideal for quick help, typically responding within minutes, while email queries might take longer to reply. Although the live chat is efficient, it’s a drawback that it is only available to those who are already registered. This can be inconvenient for new users who have questions before signing up.
There is a small issue with accessing the live chat on the desktop. The floating chat button in the lobby doesn’t function properly. Instead, you need to click on your account menu at the top right of the screen and then select ‘Contact Us’ to launch the live chat. This might just be my browser issue, though.
To contact support at Trada Casino, you need to scroll to the bottom of the homepage and click on either the email or chat support button. For live chat, make sure you are registered and logged in. For email inquiries, fill out the support form with your details and submit your question. Following up on your query is recommended if you face any issues, such as delays or unresponsive staff. Live chat is usually the quickest method for registered users, but email support is the only option for those not yet registered, with a response time of up to 48 hours.
I was pleasantly surprised by how quickly my support query was addressed during my testing. Within minutes, I received a comprehensive answer about game payouts. The agent’s clarity was noteworthy, and our conversation was resolved rather shortly.
Trada Casino offers dependable customer support with multiple ways to get in touch, including a 24/7 live chat feature that makes help always available. I found the live chat to be especially valuable, although its availability only to registered users is a drawback. Considering the ease of access and the overall efficiency of their support team, I would give Trada Casino’s customer support a solid 4 out of 5.
At Trada Casino, verifying your account is crucial to maintaining security and regulatory compliance. Before you can start playing or withdrawing money, you need to confirm your identity, age, and source of funds. This is to protect your account and guarantee that the funds are going to the right person.
To begin, you will need to provide several documents. These typically include a government-issued photo ID (like a passport or driver’s license), a recent utility bill or bank statement to confirm your address and proof of your payment method. Sometimes, the casino might ask for additional documents.
The verification process must be completed before you can deposit funds, place real money bets, or even play free games on the site. If you do not provide the required documents or if the information is incorrect, your account might be closed, and you will be unable to access the casino’s services.
All documents uploaded on the website must be in JPG, PNG, or PDF format. Check that all documents are clear to facilitate verification. The review process can take up to three working days, and it is advised to contact support only if this period has passed without a response. For any issues, the support team is available to assist.
Trada Casino has garnered many reviews on TrustPilot, totalling 655 and resulting in a low rating of 1.3 out of 5 stars. Most user feedback highlights a range of issues that have led to a generally negative perception of the casino.
Common complaints revolve around technical problems, particularly with the mobile interface. Players frequently mention the site switching to Spanish unexpectedly and difficulties with game access. Many have expressed frustration with the withdrawal process, citing unadvertised fees and delays far exceeding the stated 48 business hours. Customer support appears to be another sore point, with reports of inconsistent information and slow or unresponsive service.
Additionally, several users have raised concerns about the fairness and reliability of the games. Claims of manipulated game algorithms and blocked bonuses after deposits have been recurrent themes. There are also allegations of unauthorised additional deposits and unexplained account limits. A notable point of contention is the live chat support, which, despite being available, has been described as difficult to access, especially on the desktop version, where the chat button is reportedly non-functional unless accessed through a specific menu.
While a few positive comments do exist, praising the variety of games and bonus availability, they are overshadowed by negative feedback concerning trust and reliability. Players have suggested that the casino needs to address these issues promptly to restore confidence.
Based on the feedback, Trada Casino faces significant challenges in meeting player expectations. Technical issues, poor customer service, and concerns about game fairness have contributed to a negative reputation. Despite some redeeming qualities, such as the range of games and promotional offers, the overall player sentiment leans heavily towards dissatisfaction. My personal observations echo these concerns, as accessing support and browsing the site proved cumbersome.
Trada Casino has a divisive reputation on AskGamblers, scoring an average of 7.4 out of 10 from 296 reviews. Players have shared both praise and criticism, highlighting different aspects of the casino’s performance.
On the positive side, players commend Trada Casino for its honest payouts and decent promotional bonuses. Some users find the withdrawal process quick and efficient, and customer support is generally seen as helpful, though not available around the clock. Many appreciate the range of games, although there’s a wish for more variety and fewer technical issues.
However, the negative feedback is significant. Many players report frequent technical glitches, including site crashes and game malfunctions. The withdrawal process is a major pain point, with long wait times and repeated requests for additional documents. The transition to Aspire Global’s management has disappointed long-time players, leading to slower withdrawals and poorer customer service. Mobile users face challenges too, such as unexpected language switches and difficulties accessing games.
Another common complaint is the unadvertised withdrawal fees and the automatic addition of bonuses that need to be manually removed. The website’s design and layout are also criticised for being confusing and outdated.
Trada Casino has a lot of potential but falls short in several critical areas. While it has a good game selection and reasonable promotions, the technical issues and customer service problems are hard to overlook. The recent management changes have not been well-received, and this has impacted the casino’s reputation negatively. They need to improve site stability, customer support, and fee transparency to win back player trust and improve their overall service.
Player feedback on Trada Casino from Casino Guru is quite varied, with an overall rating of 7.4 out of 10 from 76 reviews. The opinions range from high praise to severe criticism, offering a comprehensive view of the casino’s strengths and weaknesses.
Many players appreciate the casino’s design and the variety of games available. Some users have had positive interactions with the support team, describing them as helpful and efficient when available. Welcome bonuses and promotions are often seen as generous, and several users report that withdrawals, though sometimes slow, are usually processed without major issues. The casino’s long-standing presence in the market also adds a layer of trust for some players.
However, there are several recurring complaints. Since switching to the Aspire Global system, many long-time users feel the quality of service has significantly dropped. Frequent issues like site crashes, games not loading, and extended wait times for withdrawals are common grievances. Live chat support is often described as slow and unhelpful, leaving players frustrated, especially when they must provide multiple verification documents.
The site’s design and layout are also points of contention. Players find it messy and hard to navigate, with poor game categorisation making it difficult to find specific titles. This issue is exacerbated on mobile devices, where users report even more frequent crashes and navigation problems. Some players also feel misled by promotional offers, citing unclear terms and conditions, which has led to dissatisfaction and accusations of unfair practices.
Despite these issues, loyal players still appreciate the variety of games and occasional good promotions. However, the casino’s reputation has clearly taken a hit since the platform switch, and many users have expressed their disappointment in how the casino has handled this transition.
Trada Casino presents a mixed bag. It has a good range of games and a decent reputation, but it’s hampered by technical problems, slow withdrawals, and subpar customer service. Fixing these issues could significantly improve player satisfaction and restore some of the lost trust.
Trada Casino has a lot to offer, with over 1,500 games, including a substantial selection of live games. The game categorisation is decent, but it’s a bit disappointing that table games, scratchers, and slingo games don’t have their own sections and need to be found through keyword searches. Additionally, while the interface is functional, it feels outdated and could benefit from a modern refresh.
On the plus side, the variety of payment methods available makes deposits and withdrawals fairly convenient. The minimum deposit amount is reasonable, and the instant processing times with no fees are a definite advantage. The support team operates 24/7, which is a significant advantage, assisting whenever needed. However, the live chat is only available after registration and didn’t work for me on my desktop, which could be a hassle for some players.
Speaking of mobile, the casino’s mobile browser version is okay but nothing special. There are no dedicated apps, which might be a letdown. Despite this, mobile sessions are stable, and gameplay is fluid.
The bonuses at Trada Casino are appealing, providing good options for both new and existing players. However, the absence of a provider filter can be a minor inconvenience. The search bar helps to mitigate this, but it can be a bit laggy on some browsers or devices.
Trada Casino is a solid choice for players looking for a variety of games and convenient payment methods. However, the interface and support options could use some improvements. My overall rating for Trada Casino is 4 out of 5; if you’re interested in exploring a wide array of games and solid bonuses, give Trada Casino a try.
To check your bonus wagering status, go to ‘My Account’ and view the “remaining wagering requirements.” This section gives you a clear picture of how much more you need to wager before you can withdraw your bonus winnings.
Log into the site with your existing Username and Password. Click on the ‘Menu’ and then on ‘My Account.’ Once you are on the ‘My Account’ page, click on the ‘Change Password’ link. Fill in the relevant fields and press ‘Change’ to update your password.
Trada Casino supports multiple currencies to facilitate transactions for players from different regions. The supported currencies include US Dollars ($), Euros (€), British Pounds (£), Kroner (DKK, NOK, SEK), Brazilian Reals (R$), Canadian Dollars (C$), and Australian Dollars (AU$). To avoid exchange rate fees, it is recommended that you choose the currency that matches your country or deposit method account currency.
No, Trada Casino does not have a Sportsbook. If you are looking for sports betting options, check out other casinos in the Aspire Global family, which do provide sportsbook services. These sister sites offer a wide range of sports betting markets, allowing you to bet on your favourite sports events, from football and basketball to tennis and more.
No, due to UKGC regulations, credit card deposits are not accepted at Trada Casino. This regulation promotes responsible gambling and guarantees player safety. Instead, you will need to use other available payment methods, such as debit cards, e-wallets, or bank transfers.
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