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Lucky Cow Bingo

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#Ad, 18+, GambleAware.org | New players only, £10 min fund, max bonus conversion to real funds equal to life...time deposits (up to £250), 65x wagering requirements. Full Bonus T&C Show more

Lucky Cow Bingo Bonuses

Discover 3 Lucky Cow Bingo bonus codes available in October 2024

3 Deals available in United Kingdom

Lucky Cow Bingo Available for UK Players
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Bonus type: Free Spins, Welcome Bonus

Min Deposit: £10

Wagering: 65x

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Bonus type: Daily Bonus

Min Deposit: £10

Wagering: 65x

Lucky Cow Bingo Available for UK Players
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Bonus type: Weekly Bonus

Min Deposit: £20

Wagering: 65x

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No Wagering Free Spins

Bonus type: Free Spins, Welcome Bonus

Min Deposit: £10

Wagering: No Wager

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Bonus type: Free Spins, No Wagering, First Deposit Bonus

Min Deposit: £10

Wagering: No Wager

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Bonus type: No Deposit, Free Spins, Code, Free Play, Sign Up

Min Deposit: No Deposit

Wagering: 40x

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Bonus type: No Deposit, Free Spins, Code, No Wagering, Free Play, Sign Up

Min Deposit: No Deposit

Wagering: No Wager

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Lucky Cow Bingo Review

Our review thoroughly examines Lucky Cow Bingo game selection, bonus options, and customer support. Learn about the deposit and withdrawal methods and the overall user interaction with this site. Stay updated with the latest promos at Gamblizard.

  • Launched in 2015
  • License UK Gambling Commission, Alderney Gambling Control Commission
  • Min Deposit £10
  • Payment Methods Visa, Mastercard, PayPal, Instant Bank Transfer
  • Withdrawal Methods Visa, Mastercard, PayPal, Instant Bank Transfer, Wire Transfer
  • Min Withdrawal £10
  • Games 733
  • Game Types Baccarat, Bingo, Blackjack, Keno, Poker Games, Roulette, Scratch Cards, Slots
  • Game Providers Merkur, Blueprint Gaming, NetEnt, Microgaming, Nextgen Gaming, Playtech, Red Tiger Gaming, Yggdrasil Gaming, WMS, Big Time Gaming, Eyecon, ELK Studios, Saucify, Pragmatic Play, Bally, Barcrest, Playson, Lightning Box, Leander Games, Rabcat, 1X2 Gaming, Tom Horn, 2By2 Gaming, Iron Dog Studio, High 5 Games, Chance Interactive, edict, SG Interactive, Genii, Ainsworth, 4ThePlayer, ALL41 STUDIOS, Bulletproof Gaming, Electric Elephant, Gameburger Studios, Fantasma, Golden Rock Studios, Gluck Games, Incredible Technologies, Neon Valley Studios, Meta Games Universal, Reel Time Gaming, Pulse 8 Studios, Shuffle Master, SunFox Games, Stormcraft Studios, Slingshot Studios, Core Gaming, Triple Edge Studios, Fortune Factory, Just For The Win, Live 5 Gaming, Mutuel Play, Foxium, Gamevy, Inspired Gaming, Red7, Crazy Tooth Studio, The Games Company, MahiGaming, Jade Rabbit Studio, , , , , , , , , , , , , ,

Pros & Cons of Lucky Cow Bingo

  • Pros

  • Game Selection: Offers a wide selection of games, including slots, table games, scratchcards, and live casino options.
  • Rewarding Joining Offer: Attractive welcome bonus with the chance to win Amazon vouchers and up to 500 Free Spins on Big Bass Splash.
  • User-Friendly Interface: Easy-to-navigate website that works well on desktop and mobile devices.
  • 24/7 Customer Support: Available via email, live chat, and contact form.
  • Secure Transactions: Utilises secure payment methods like Visa, MasterCard, PayPal, Skrill, and Neteller.
  • Loyalty Program: Rewards players with trophies that can be redeemed for free spins and other bonuses.
  • Cons

  • Verification Issues: Many users need help with the account verification process.
  • Withdrawal Difficulties: Common complaints about delays and complications when withdrawing funds.
  • Customer Support Response Time: Slow response times in some cases.

Why You Should Play at Lucky Cow Bingo

Lucky Cow Bingo, operated by Jumpman Gaming Limited, has quickly become popular in the UK online bingo sphere. Launched with a farmyard theme, it offers a welcoming, user-friendly interface that appeals to new and existing customers. The wide selection of games includes bingo, a variety of slots, and casino games, ensuring there’s a wide selection of options to choose from.

One of the key highlights is its loyalty program, which rewards players with outstanding bonuses and promotions. This commitment to player satisfaction sets Lucky Cow Bingo apart from other online casinos. The brand is also known for its community features, making it a social and fun place to play.

Parent Company Jumpman Gaming Limited
Website https://www.luckycowbingo.com/
Head Office Address La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ

Usability of Lucky Cow Bingo

Upon visiting the Lucky Cow Bingo website, users are immediately greeted by a bright, playful design featuring vivid colours and attractive cow graphics that create a welcoming atmosphere. The site’s layout is intuitive, with clear navigation bars and prominent call-to-action buttons, making it easy for users to find what they want. The homepage highlights current promotions and featured games, providing a quick overview of the site’s offerings.

The user interface is clean and well-organised. Key sections such as Trophies, Promotions, and All Games are easily accessible from the top menu, while a well-placed search function helps users locate specific games quickly. The website’s loading speed is quick, with minimal delays even when interacting with multiple pages.

Lucky Cow Bingo’s mobile responsiveness is another strength. The site adjusts easily to different screen sizes, ensuring mobile users can access all features and games without compromising quality or usability. This makes it convenient for casino users to play their favourite games on the go.

The variety and quality of games offered are exceptional. Players can choose from various bingo rooms, slots, and casino games, each with detailed descriptions and user ratings. This selection fits various tastes and preferences, ensuring every player finds something they like.

Ease of navigation Very user-friendly, intuitive layout
Mobile games availability Excellent, fully responsive on all devices
Game filters Comprehensive filtering options
Search function Effective and fast
Loading speed Fast with minimal delays
UX and UI rating High-quality, visually appealing design
Expert's Rating
Usability 4.0

Lucky Cow Bingo provides outstanding user interaction. The website’s design is interesting and functional, making it easy for users to navigate and try various games. The mobile compatibility further improves its appeal, ensuring a consistent and comfortable process across all devices. Based on my interaction with the site, I would rate Lucky Cow Bingo a solid 4 out of 5. The only minor improvement could be the addition of more personalised game recommendations based on user preferences.

Jamie Wall
Jamie Wall Casino Analyst

Licensing and Player Safety at Lucky Cow Bingo

Lucky Cow Bingo operates under the strict regulations of the UK Gambling Commission (UKGC), considered one of the most reputable licensing authorities in the gambling industry. The site is licensed under account number 39175, ensuring it adheres to high fairness, security, and player protection standards.

Lucky Cow Bingo is committed to responsible gambling, providing various tools and resources to help players manage their gaming habits. The site offers options for setting deposit limits, self-exclusion, and taking breaks, ensuring players can control their spending during gameplay. The site has SSL encryption and other IT security measures to protect player data and transactions.

SSL Encryption 128-bit SSL encryption
Deposit Limits Customisable daily, weekly, or monthly limits
Activity Limitations Account disablement for 24 hours to 6 weeks
Self-Exclusion Available for 6 months, 1 week, 1 month, or 5 years
Protection of Minors Net Nanny
Affiliations with Problem Gambling Organisations With BeGambleAware, GAMSTOP, GamCare, and others
IT Security ID verification and firewall protections
Firewall Increases network security to guard against unauthorised access.
Expert's Rating
Licensing and Player Safety 3.5

Based on my interaction with Lucky Cow Bingo, I found the site user-friendly, with an intuitive layout and fast loading speeds. The wide range of responsible gambling tools, from deposit limits to self-exclusion options, guarantees that players can control their gaming habits effectively. The security measures, such as 128-bit SSL encryption and robust IT security protocols, provide peace of mind. Lucky Cow Bingo is a solid 3,5 out of 5 for its excellent usability and comprehensive safety measures.

Jamie Wall
Jamie Wall Casino Analyst

Lucky Cow Bingo Bonuses

Lucky Cow Bingo offers many bonuses and promotions. From generous welcome offers to exclusive deals, there’s always something to improve your gaming process. With daily opportunities to win free spins, cash prizes, and special rewards, players can have a dynamic and rewarding environment.

Welcome Bonus

Lucky Cow Bingo offers various slot games with unique themes, bonus rounds, and large jackpots. Make your first deposit today to spin the Mega Wheel for a chance to win prizes, including Amazon vouchers and up to 500 Free Spins on Big Bass Splash. Try 24/7 Bingo action and over 1,000 slot games like Starburst, Irish Pot Luck, Fluffy Favourites, and Chilli Heat. No promo code is needed to take advantage of these offers.

Free Spins refer to spins on regular slot games. The welcome offer includes a free spin of the Mega Wheel with your first deposit, with prizes ranging from Free Spins to Amazon Vouchers. You can claim a free spin on each deposit of £20 or more, though this is not available during pending withdrawals. Free Spins can only be played on specific games chosen by the company. Amazon vouchers are emailed within 7 days.

Before cashing out, the wagering requirement is 65x the bonus amount plus any remaining wagering requirement. The maximum amount converted to real money equals lifetime deposits, up to £250, with a maximum of £50 for non-depositors.

Rewards Reel

Discover the new Rewards Reel feature! Funded players can spin the wheel twice a day for free: once between 08:00 AM – 19:59 and again between 20:00 – 07:59. Win Free Spins on Chilli Heat and other prizes, with winnings paid in bonus funds subject to a 65x wagering requirement and a maximum conversion equal to lifetime deposits (up to £250). There is no bonus code needed.

The Rewards Reel is available to funded users only and is a game of chance. Spins must be claimed during specified times; missed spins cannot be reclaimed. Prizes include 10 instant Free Spins and additional Free Spins from weekly collectable symbols, which are reset every Monday at 00:00. Free Spins can be played on selected games chosen by the company.

Monthly Scratch for Cash

Try the Monthly scratch-for-cash promotion! Scratch your way to a chance to win £1,000 in Real Cash every month. Head to our ‘Scratch Cards’ tab and wager £10 or more on any scratch card game between the first and last day of each month to earn an entry into the prize draw for £1,000 in real cash.

All players who spend £10 or more on games in the “scratchcards” tab between the first and last day of the month will be entered into the prize draw to win £1,000 in Real Cash. You can earn additional entries for every extra £10 spent during the promotional period. The prize draw is held across all Jumpman Gaming sites. The prize is £1,000, credited to the winner’s account as Real Cash. Winners will be contacted via email and must claim their prize within 7 days. Your account must be active to claim the prize.

PRO Free Spins

Use code PRO to win 50-500 Free Spins on top slots like Starburst, Irish Pot Luck, Fluffy Favourites, and Chilli Heat. Deposit £20 or more and enter the code to claim the Mega Wheel, which you can use once per week. Free Spins are awarded on specific games and are subject to a 65x wagering requirement with a maximum bonus conversion to real funds equal to lifetime deposits (up to £250). No Lucky Cow Bingo promo codes are needed.

Happy Hours

Log in between 3pm and 7pm every Wednesday to win 10+ Free Spins on Hot To Burn. This promotion is for funded players who have deposited since Monday of the same week. Free Spins are credited via the Mega Wheel and are subject to a 65x wagering requirement. Maximum bonus conversion to real funds equals lifetime deposits (up to £250).

Monthly Scratch for Cash

Wager £10 on scratch card games between the first and last day of each month for a chance to win £1,000 in Real Cash. Each additional £10 wager earns another entry. The prize draw is held across all Jumpman Gaming sites, and winners must claim their prize via email within 7 days.

Winner Winner Chicken Dinner

The player with the highest monthly single spin win wins a £50 Just Eat voucher. Winners are contacted by email within 7 days of the month’s end. This promotion is open to all Jumpman Gaming sites and has no cash alternative.

200 Club

Collect 200 Trophies to earn a £10 Amazon Voucher. Every 5 Trophies collected also allows you to win up to 500 Free Spins. Free Spins are subject to a 65x wagering requirement, and the maximum bonus conversion to real funds equals lifetime deposits (up to £250). Maximum win is £10 per 10 spins. There is no cash alternative for the voucher.

No Deposit Bonus

Currently, Lucky Cow Bingo does not offer a no deposit bonus. However, players can explore a variety of interesting promotions from other licensed brands at Gamblizard, including the first deposit bonus, sign up offer, or birthday promo. Besides, we recommend subscribing to the Lucky Cow Bingo newsletter for the latest updates and exclusive deals.

Expert's Rating
Bonuses 3.5

Lucky Cow Bingo offers a wide range of attractive bonuses and promotions, making it a top choice for players looking for variety and rewards. From the Welcome Bonus to the Monthly Scratch for Cash, plenty of opportunities exist to win and improve your gaming process. Based on the site’s overall offerings and user-friendly nature, Lucky Cow Bingo is a solid 3,5 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

Loyalty Program at Lucky Cow Bingo

Lucky Cow Bingo offers a rewarding loyalty program designed to improve the gaming process for its dedicated players. The program includes various levels and offers numerous benefits, ensuring loyal players are well-rewarded for continued participation.

Trophies Rewards

The Trophies Rewards program allows players to earn trophies by completing various tasks and challenges. Every 5 trophies collected unlock a free spin on the Trophy Mega Wheel, improving quality as players advance through the levels. The higher your level, the better the rewards you receive.

Level Range Free Spins per Mega Wheel Spin
Levels 1-5 5+ Free Spins
Levels 6-10 10+ Free Spins
Levels 11-15 15+ Free Spins
Levels 16+ 20+ Free Spins

Free Spins awarded from the Trophy Mega Wheel are subject to standard bonus terms, including a 65x wagering requirement, an £8 maximum win per 10 free spins, and a maximum bonus conversion equal to lifetime deposits (up to £250).

Expert's Rating
Loyalty Program 3.5

Lucky Cow Bingo’s loyalty program offers a comprehensive range of rewards designed to improve the gaming process for dedicated players. The Trophies Rewards program provides ongoing promo deals for regular play. Based on my interaction with the casino’s loyalty, I found it highly rewarding and well-structured. The variety of rewards and benefits and the ease of progressing through the levels make the interaction worthwhile. I would rate Lucky Cow Bingo’s loyalty program a solid 3,5 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

Lucky Cow Bingo Games

Lucky Cow Bingo offers a wide selection of games from top providers. You’ll find many options to keep you entertained if you prefer slots, table games, scratchcards, or live casino action.

Game Category Number of Games Popular Title
Slots 600+ Gates of Olympus
Table Games 136 Double Double Bonus Poker
Scratchcards 70+ Journey of Ra
Jackpots 60+ Secret Garden Jackpot
Live Casino 80+ 7s on Fire
Bingo 10 Animingo
Keno 2 Lightning Box Keno

Lucky Cow Bingo features games from renowned providers, including Yggdrasil, Pragmatic Play, Red Tiger, Leander, Mutuel Play, Genii, Tom Horn Gaming, Microgaming, Scientific Games, NetEnt, Playson, Blueprint Gaming, Playtech, and Eyecon.

Slots

Lucky Cow Bingo offers over 600 slot games, providing players with various themes and interesting features. Here are some of the popular titles available, along with their RTPs, providers, and brief descriptions:

Game Title RTP Provider Description
Gates of Olympus 96.50% Pragmatic Play Based on Pragmatic Play’s “win all ways” mechanic, this slot features symbol multipliers and free spins.
Riptide Pirates 96.14% Nailed It! Games A pirate-themed slot with high production values but a simple design. If you try pirate-themed slots, this one’s for you.
Mining Pots of Gold 96% Gameburger Studios Combines a leprechaun and mining theme with an Irish soundtrack. Features include dynamite sticks on the reels and a gold-filled pot on a dynamite pile.
Dead Canary 96.02% Nolimit City It is set in a mine with a 3-4-3-4-3-4 layout and offers up to 1728 ways to win. Features include cascading symbols, wild bombs, multipliers, and free spins.
Dragons Luck 96.29% Red Tiger Gaming A Chinese-themed slot featuring transforming symbols that can increase the likelihood of forming a win. Symbols include playing card values and theme-specific icons.

Table Games

Lucky Cow Bingo offers table games featuring classic favourites and new variations to keep players interested. Here are some of the popular table games available, along with their RTPs and providers:

Game Title RTP Provider
20p Roulette 97.3% Inspired Gaming
Jacks or Better 99.54% Games Global
Double Double Bonus Poker 98.98% Games Global
Roca Riches Roulette 97.3% Switch Studios
Ultra Warp Roulette 97.3% Switch Studios
Multifire Roulette 97.30% Switch Studios

Scratchcards

Lucky Cow Bingo offers a selection of scratchcards, providing instant wins and various themes to suit every player’s taste. Below are some of the popular scratches available, along with their RTPs and providers:

Game Title RTP Provider
Journey of Ra Scratchcard 70.12% Flipluck
Cut The Grass 75% Hacksaw Gaming
Shave The Beard 75.32% Hacksaw Gaming
Lucky Scratch 85.44% Hacksaw Gaming
Scratchy 55.17% Hacksaw Gaming
Prince Treasure 55.03% Hacksaw Gamin

Jackpots

Lucky Cow Bingo offers an interesting selection of jackpot games, allowing players to win with various titles. Here are some of the popular jackpot games available, along with their RTPs and providers:

Game Title RTP Provider
Secret Garden 95.44% Eyecon
Lost Island 95.06% Eyecon
Bouncy Balls 2 95.29% Eyecon
Frost Queen Jackpots 96% Yggdrasil
Stampede: Call of the Pride 95% Eyecon

Live Casino

Lucky Cow Bingo offers interesting live casino games featuring various live dealer games that directly bring the fun of a real casino to your screen. Here are some of the popular live casino games available, along with their RTPs and providers:

Game Title RTP Provider
K-Pop Roulette 97.3% Playtech
Spin a Win Live 97.22% Playtech
Travel Fever Live 96.3% On Air
Vegas Ball Bonanza 95.97% Pragmatic Play
Mega Wheel 96.5% Pragmatic Play
7’s on Fire Live 97.14% Authentic Gaming

Bingo

Lucky Cow Bingo brings the fun of a lively bingo hall to your screen, offering a variety of bingo rooms to suit every player. If you prefer classic 90-ball bingo or the fast-paced action of 30-ball bingo, you’ll find a game that fits your style. Here’s a breakdown of the bingo types available:

Bingo Type Availability
90-ball Bingo ✔️
80-ball Bingo ✔️
75-ball Bingo ✔️
30-ball Bingo ✔️

Lucky Cow Bingo offers a wide selection of bingo rooms, each providing a unique atmosphere and the potential for high payouts. Popular bingo rooms include Penny Power Hour, Diamond Dazzle, Animingo, Zoom Room, Country Road, Super Heavy Weight, Bingo Blast, Heavy Weight, 80 Ball Bingo, and 90 Ball Bingo. With various game types and rooms, Lucky Cow Bingo guarantees every player can try a dynamic and interesting bingo.

RTP Information and Free Play

Lucky Cow Bingo needs to directly provide detailed RTP information for its games on the site. Players seeking specific RTP data may need to check individual game providers’ websites or industry resources. However, here is a general comparison of RTPs for some main games against industry standards:

Game Title RTP Industry Standard RTP
Gates of Olympus 96.50% 96% – 97%
Riptide Pirates 96.14% 96%
Mining Pots of Gold 96% 96%
Dead Canary 96.02% 96%
Dragons Luck 96.29% 95% – 96%
20p Roulette 97.3% 97%
Jacks or Better 99.54% 99% – 99.5%
Double Double Bonus Poker 98.98% 98% – 99%
Roca Riches Ro
ulette
97.3% 97%
Ultra Warp Roulette 97.3% 97%

Lucky Cow Bingo allows players to try games in demo mode after registration. This feature helps players explore and understand game mechanics without financial risk, ensuring a more confident and comfortable gaming process.

Expert's Rating
Games 4.0

Lucky Cow Bingo provides a comprehensive selection of games to improve the gaming process for all players. There is something for everyone to try with various slots, table games, scratchcards, jackpots, live casino games, and bingo rooms. Although detailed RTP information is not readily available, trying games in demo mode allows players to explore the offerings. Based on the game selection and user-friendly interface, Lucky Cow Bingo is a solid 4 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

Mobile Offering

Lucky Cow Bingo is fully optimised for mobile devices, ensuring an easy smartphone and tablet process. The casino is accessible through a mobile-friendly website that adjusts easily to different screen sizes, providing easy navigation and quick access to games and features. However, it is important to note that not all games may be optimised for mobile play. While most games work flawlessly on mobile devices, a few might be best tried on a desktop.

Currently, Lucky Cow Bingo offers an app for Android devices, but there is no dedicated app for iPhone users. The Android app is designed to provide a comprehensive gaming process, allowing players to access their favourite games, promotions, and account features directly from their mobile devices.

Android App:

Link to App https://play.google.com/store/apps/details?id=com.luckycowbingoapp.android
Downloads 100+
App Rating N/A
App Reviews 0 reviews
Provider Run Media Ltd
Last Update Dec 8, 2023
Compatibility Android 6.0 or later
Language English

Lucky Cow Bingo provides a robust mobile process through its mobile-optimised website and dedicated Android app. The mobile site offers quick loading times and easy gameplay, even using mobile internet instead of Wi-Fi. The Android app provides easy access to games and account features directly from your device. However, the absence of an iPhone app may be a limitation for some users.

Expert's Rating
Mobile Offering 3.0

The mobile version of Lucky Cow Bingo is user-friendly and efficient, making it a great option for on-the-go gaming. I rate the mobile offering as 3 out of 5. The only improvement would be the introduction of an iPhone app for all mobile users.

Jamie Wall
Jamie Wall Casino Analyst

Deposit Methods

Lucky Cow Bingo offers a variety of convenient and secure payment methods, ensuring players can easily fund their accounts. The site provides a user-friendly deposit approach with no hidden fees and a simple process. If you prefer traditional banking methods or modern e-wallets, Lucky Cow Bingo has you covered.

Payment Method Minimum Deposit Commission Fees Processing Speed
Visa Debit £10 None Instant
MasterCard Debit £10 None Instant
Maestro £10 None Instant
Paysafecard £10 None Instant
Pay by Mobile £10 £2.50 per transaction for £5, £10, £20 deposits Instant
PayPal £10 None Instant
Neteller £10 None Instant
Skrill £10 None Instant

How to Deposit Funds

  1. Login: Access your Lucky Cow Bingo account.
  2. Navigate to the Deposit Section: Click the “Deposit” button in the main menu.
  3. Choose a Payment Method: Select your preferred deposit method from the list.
  4. Enter Deposit Amount: Specify the amount you wish to deposit, ensuring it meets the minimum requirement.
  5. Complete the Transaction: Follow the prompts to complete your deposit. For methods like Pay by Mobile, be aware of any transaction fees.
Expert's Rating
Deposit Methods 3.5

Lucky Cow Bingo excels in providing various deposit methods that fit player preferences with no hidden fees (except for Pay by Mobile). The process is simple and efficient, ensuring funds are credited instantly, which improves the overall gaming process. Based on my interaction with depositing funds via different methods, I found the service hassle-free. Therefore, I rate the deposit methods at Lucky Cow Bingo a solid 3.5 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

Withdrawal Methods and Limits at Lucky Cow Bingo

Lucky Cow Bingo provides several convenient withdrawal methods for players, ensuring an easy and secure process when cashing out winnings. Here’s a detailed look at the available withdrawal options, associated fees, limits, and processing times.

Payment Method Minimum Withdrawal Commission Fees Withdrawal Time
Visa Debit N/A £2.50 1-5 working days
MasterCard Debit N/A £2.50 1-5 working days
PayPal N/A £2.50 1-5 working days
Skrill N/A £2.50 1-5 working days
Neteller N/A £2.50 1-5 working days

How to Withdraw Funds

  1. Log in: Access your Lucky Cow Bingo account.
  2. Navigate to the Withdrawal Section: Click the “Withdrawal” button in the main menu.
  3. Select a Withdrawal Method: Choose your preferred withdrawal method from the list.
  4. Enter Withdrawal Amount: Specify the amount you wish to withdraw.
  5. Complete the Request: Follow the prompts to complete your withdrawal request.
Expert's Rating
Withdrawal Methods and Limits 3.5

Lucky Cow Bingo offers a range of withdrawal methods with a consistent £2.50 fee per transaction. The processing times are competitive, especially for e-wallet users. My interaction while cashing out at Lucky Cow Bingo was simple and efficient, although the fee per withdrawal could be a downside for frequent withdrawals. I would rate this Lucky Cow Bingo aspect with 3,5 out of 5. Adding fee-free options and faster processing times would improve the process further.

Jamie Wall
Jamie Wall Casino Analyst

Account Verification at Lucky Cow Bingo

Lucky Cow Bingo follows a thorough KYC process to provide a secure and compliant gaming environment. Verifying your account is essential before you can withdraw money or, in some cases, start playing. Here’s a detailed guide on the documents required, the verification process, and important terms you must know.

Required Documents for Verification

To verify your account at Lucky Cow Bingo, you need to submit the following documents:

  1. Photo ID: A driving licence or passport.
  2. Proof of Address: A utility bill or government-issued letter displaying your full name, current postal address, and an issue date within the last 3 months.
  3. Proof of Payment Method: For example, a photo of your registered card(s) showing the card owner’s name and the last 4 digits of the 16-digit long card number.

Tips for an Easy Verification Process

  • File Types: Check all documents are uploaded in JPG, PNG, or PDF format.
  • Clarity: Make sure the documents are clear and legible.
  • Processing Time: Allow up to 3 working days for Lucky Cow Bingo to review your documents. Avoid emailing the support team before this timeframe has passed.
  • Safer Gambling Tools: You can apply safer gambling tools to your account without impacting your balance or verification status.

The site provides clear instructions and helpful tips to guarantee the verification documents are correctly submitted. The process was completed within the specified timeframe, and the support team was responsive and helpful when needed. I rate Lucky Cow Bingo’s KYC and account verification process a solid 4.5 out of 5. The only improvement would be an even faster turnaround time for document reviews.

Customer Support at Lucky Cow Bingo

Lucky Cow Bingo offers a comprehensive customer support system to assist players with any queries or issues they may have. The support team can be contacted through various methods, ensuring that help is readily available.

Players can reach the support team via email, live chat, and a contact form on the website. Additionally, a wide FAQ section addresses common questions and quickly solves typical problems. Currently, there is no phone support or contact through messenger apps.

The support team operates 24/7, providing continuous assistance to players. Live chat is available for registered users, but unregistered users have no chat option. The contact methods and their availability are summarised in the table below:

Contact Method Availability Average Response Time
Live Chat 24/7 Within a few minutes
Contact Form 24/7 Within 24 hours
Email ([email protected]) 24/7 Within 24 hours
FAQ Section 24/7 Instant
Expert's Rating
Customer Support 3.0

Based on my interaction with Lucky Cow Bingo’s customer support, I found the service prompt and helpful. The availability of 24/7 support through email, live chat, and a contact form guarantees that players can get assistance whenever needed. The average response time for a live chat was quick, with support agents responding within minutes. Email and contact form queries were addressed within 24 hours, as promised. The only area for improvement would be the addition of phone support and options for unregistered users to access live chat. Lucky Cow Bingo’s customer support system is a solid 3 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

The Buzz: What Players Are Saying

Our analysis includes a detailed examination of user reviews from Trustpilot. These reviews encompass a wide range of user thoughts, highlighting positive and negative aspects of playing at Lucky Cow Bingo.

Most Frequently Mentioned Casino Advantages in Reviews:

  • Game Variety: Players appreciate the wide selection of games available at Lucky Cow Bingo. “Made deposit and played first day and won a few times on the slots.” – Peter Birtles.
  • User-Friendly Interface: Some reviews highlight the easy-to-navigate website and easy gameplay. “The platform is quite user-friendly and offers a seamless experience.” – Anonymous.
  • Prompt Customer Support: A few users found the customer support team responsive and helpful. “Had email from Lewis to say now all verified and withdrawal pending.” – Peter Birtles.

Most Frequently Mentioned Casino Drawbacks in Reviews:

  • Verification Issues: Many users had problems with the account verification process. “If you’re thinking of signing up here, don’t. I foolishly did and deposited a small amount of money. I played one of the slot games and within 10 spins hit a bonus feature. This paid me out around 6x my deposit. I went to withdraw and had to submit verification documents which I did.” – Paul Fletcher.
  • Withdrawal Difficulties: Numerous reviews mention difficulties with withdrawing funds. “Quick enough to take your payment, make it almost impossible to withdraw any winnings.” – Tom Munro.
  • Customer Support Problems: Some users found customer support could have been more helpful or slow to respond. “Their response time from emails is poor at best and when replying don’t make sense.” – Dai Griggs.
  • Advertising Issues: A few users expressed dissatisfaction with the advertising campaigns. “This advert needs to be removed sick advert needs banning appalling abusing animals around the world.” – Jane Chamberlain.

Based on the reviews analysed, Lucky Cow Bingo has a mix of positive and negative user feedback. While the variety of games, user-friendly interface, promotions, secure transactions, mobile compatibility, and fast game load times are praised, significant issues with verification, withdrawals, and customer support have been noted. My interaction with the site aligns with these findings, especially regarding the slow response times and challenges in verifying documents. Considering the need for improvement in critical areas, I rate Lucky Cow Bingo with 3 out of 5.

Final Thoughts on Lucky Cow Bingo

Lucky Cow Bingo offers a substantial variety of games, from slots to live casino options, which is a big plus for players looking for diversity. The bonuses and promotions are attractive, though the wagering requirements must be carefully considered. While essential for security, the KYC process has proven to be frustrating for many users due to its complexity and slow verification times.

Lucky Cow Bingo is suitable for players who appreciate a wide range of games and solid promotional offers but are prepared for a potentially lengthy verification process and careful management of payment-related fees. Based on these aspects, I rate Lucky Cow Bingo a 3.5 out of 5.

Overall Rating

How we rank 3.5
First Impression 4.0
License and Security 3.5
Bonuses & Special Offers 3.5
Loyalty Programme 3.5
Variety of Games 4.0
Mobile Gaming Experience 3.0
Deposit Methods 3.5
Withdrawal Methods 3.5
Customer Support 3.0
Jamie Wall
Jamie Wall Casino Analyst

Support

  • Live Help No
  • Countries Available United Kingdom

FAQ

Are there any specific system requirements for playing at Lucky Cow Bingo?

Lucky Cow Bingo’s website is compatible with most modern devices and browsers, making it accessible for desktop and mobile users. Players should use an updated web browser like Chrome, Firefox, Safari, or Edge to provide a stable internet connection for an easy gaming process. A computer with at least 4GB of RAM and a reliable processor is recommended for desktop users. Mobile users should have devices running iOS 10 or Android 6.0 or later.

I can afford to deposit more - who do I contact?

If you wish to increase your deposit limits at Lucky Cow Bingo, please contact the support team at [email protected]. When making your request, check you include the necessary documentation to support your ability to afford higher limits. Specifically, you should provide your most recent month’s payslip to verify your income and your most recent bank statement to confirm your financial stability. Additionally, clearly state the new deposit limit you would like to be set for your account.

Why Didn't My Bonus Code Work?

There could be several reasons why your bonus code or promotion should have been credited. Unless otherwise stated in the email, all promotional codes are typically valid only on the day the communication is sent out, up to 23:59. Bonuses are not given when players have a pending withdrawal; once your withdrawal has been processed, you will continue to receive bonuses as normal. In the unlikely event of redeposit bonuses and/or free spin credits malfunctioning, we will explore and offer a remedy if the query is submitted within 7 days of said malfunction.

I Forgot My Lucky Cow Bingo Password, What Should I Do?

If you have forgotten your Lucky Cow Bingo password, follow these steps to reset it. First, go to the Lucky Cow Bingo login page and click on the “Forgot Password?” link. You will be prompted to enter the email address associated with your account. Once you submit your email address, you will receive an email with instructions on how to reset your password. Follow the instructions in the email to create a new password. If you have any issues during this process or are still waiting to receive the reset email, please contact customer support at [email protected] for further assistance.

How Do I Make a Complaint?

They view complaints as an opportunity to learn and improve for the future and to put things right for you, the customer. Your complaint should be submitted within three months of the issue occurring. To initiate contact, please email the Customer Care Team at [email protected]. Be sure to include all relevant details regarding your complaint so that they can address the issue effectively and promptly.

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