Name: Online Casino London Review
Item: Online Casino London
Rating: 3.4

Table of Content

Brand Overview
Gambling Regulations
First Thoughts
Top-Up Options
Weekly Offers
Games Available
Withdrawals and Verification
Customer Service
Verdict

Brand Overview

If you have seen a few Jumpman casinos before, you will already have a fair idea of what Online Casino London is like. It launched in 2019 as part of a large group of online casinos, which usually means a lot of shared elements. Some of these are good, while others not so much.

Parent Company Name	Jumpman Gaming Limited
Website	onlinecasinolondon.com
Head Office	La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ
CEO	Ben Starr
Company size/Employees	51–200 employees

About the Company Behind Online Casino London

Jumpman underwent a UKGC compliance check in 2020 that ultimately led to a £500,000 regulatory settlement. This payment in lieu of a financial penalty followed failures in anti-money-laundering controls, linked account management, and social responsibility checks on players at risk of gambling harm.

Crucially, the group retained its operating licence, and that is the key point that leads directly into our next section on licensing terms and player protection.

Gambling Regulations

We rated 391 casinos by this criterion

4.1

Licence and Security Review Process

Ranking Criterion

Significance

Criterion Points

Licence Integrity

50%

4.0

Responsible Gaming Features

25%

4.0

Security Measures & Transparency of Display

15%

4.0

Regulatory Failures

10%

5.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Online Casino London scored 4.1 for its Licence & Security, placing it in the top 99.2% of similarly rated casinos. It outperforms 0.8% of the casinos analysed.

0% 0-1.0

0% 1.1-2.0

0.3% 2.1-3.0

0.5% 3.1-4.0

99.2% 4.1-5.0

License and Security points

*The ratio of total casinos evaluated according to scores 1-5

Online Casino London is licensed to serve Great Britain through the UK Gambling Commission under account number 39175. The site also names the Alderney Gambling Control Commission for players outside Great Britain. We did not encounter any blacklist issues associated with this casino.

The responsible gambling tools are easy to find, and they include all the main controls a UK reader would look for. You can set deposit limits, use reality checks, take a break, or self-exclude, and the site points to GAMSTOP for a wider block. You will also spot a set of links to responsible gambling organisations, which align with what we expect from a UKGC site.

SSL encryption	128-bit
Deposit Limits	Yes
Activity Limitations	Yes
Self Exclusion	Yes
Protection of Minors	Net Nanny, GamCare
Problem Gambling Organisations	Gamcare, Gamblers Anonymous, Gambling Therapy
IT-Security	WE1
Firewall	Yes

Security and Licensing at Online Casino London

Online Casino London has a clear UK licence and a full set of player protection tools. In our view, that gives the site a legitimate footing for UK players.

First Thoughts

Jumpman takes you straight to London with red, white, and blue across the header, buttons, and banners. That colour mix, as well as the skyline, is the main thing that separates Online Casino London from other Jumpman sites. Your balance, deposit button, bonuses, offers, and inbox share the top row, so as a first-time visitor you can see where to check funds, add money, or open account pages.

Lower down, quick links lead to payments, support, and the less-used account pages. We like that split because the top row stays tidy without hiding the rest.

I signed up in under a minute. The process covered three short pages, nothing in the form felt hard to follow, and I landed on the deposit page as soon as the account was ready.

Jordan Conroy Editor

Top-Up Options

We rated 391 casinos by this criterion

3.9

Deposit Methods Review Process

Ranking Criterion

Significance

Criterion Points

Range of Methods

30%

3.0

Quantity of Methods

30%

4.0

Disclosure Transparency

20%

4.0

Processing Speed Compliance

20%

5.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Online Casino London scored 3.9 for its Deposit Options, placing it in the top 43.7% of similarly rated casinos. It outperforms 13.1% of the casinos analysed.

0% 0-1.0

0.3% 1.1-2.0

12.8% 2.1-3.0

43.7% 3.1-4.0

43.2% 4.1-5.0

Casino Deposit Options points

*The ratio of total casinos evaluated according to scores 1-5

Online Casino London gives you 7 ways to pay, and only PayByMobile adds a fee. The minimum is £10 across all methods. Unfortunately, the platform does not specify any maximum deposit limits.

I used PayPal, and everything went with no issues. I didn’t have to perform extra verification at this stage since everything was greenlit during the registration.

Jordan Conroy Editor

Method	Min Deposit	Dep. Time	Fees
Visa	£10	Instant	None
Mastercard	£10	Instant	None
PayByMobile	£10	Instant	All deposits incur a £2.50 transaction fee
PayPal	£10	Instant	None
Paysafecard	£10	Instant	None
Maestro	£10	Instant	None
Skrill	£10	Instant	None
Neteller	£10	Instant	None

Deposits at Online Casino London Casino

PayPal is a great first pick, fast and very flexible. If you prefer to use a bank card directly, you can’t go wrong with Visa and Mastercard as backup options.

Weekly Offers

We rated 391 casinos by this criterion

3.8

Bonuses & Promotions Review Process

Ranking Criterion

Significance

Criterion Points

Generosity & Frequency

35%

3.0

Variety & Quality

25%

3.0

Recoup Chances

20%

5.0

Transparency of T&Cs

10%

5.0

Bonus Eligibility

10%

5.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Online Casino London scored 3.8 for its Bonuses & Special Offers, placing it in the top 65.0% of similarly rated casinos. It outperforms 7.2% of the casinos analysed.

0.8% 0-1.0

0.5% 1.1-2.0

5.9% 2.1-3.0

65% 3.1-4.0

27.9% 4.1-5.0

Bonuses and Special Offers points

*The ratio of total casinos evaluated according to scores 1-5

The Online Casino London promo lineup doesn’t really differ from what Jumpman usually puts out. It’s basically a mix of small recurring deals, one reel-based welcome offer, and a few time-limited promos. While plenty of Jumpman sites have a no deposit bonus, you won’t spot one here.

2 Deals available in United Kingdom

Other Deals

The rest of the page is more about weekly habits than one huge offer:

Fluffy Fridays: Spin the Fluffy titles to compete for a £250 prize pool on Friday evenings.
Drops & Wins: Similarly, play on Pragmatic games to get a chunk of a £2,000,000 monthly pot.
Daily Wheel: A daily spin page that can give FS without a deposit upon login. It doesn’t hurt to try it since it’s free.

Compared with sister sites, Online Casino London does not reinvent the Jumpman bonus style, but it gives regular customers enough small reasons to look back during the week.

Games Available

We rated 390 casinos by this criterion

3.6

Casino Games Review Process

Ranking Criterion

Significance

Criterion Points

Range & Quantity of Casino Games

30%

4.0

Reputation of Game Providers

20%

4.0

Game Performance & Mobile Compatibility

20%

5.0

Game Discoverability & User Interface

15%

2.0

Game Description & Features

15%

2.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Online Casino London scored 3.6 for its Gaming Experience, placing it in the top 55.1% of similarly rated casinos. It outperforms 6.7% of the casinos analysed.

0.3% 0-1.0

0.5% 1.1-2.0

5.9% 2.1-3.0

55.1% 3.1-4.0

38.2% 4.1-5.0

Gaming Experience points

*The ratio of total casinos evaluated according to scores 1-5

Online Casino London has 3,803 titles, which gives you quite a lot to move through. The library covers all the bases – slots, bingo, live tables, and instant-style picks, you name it. Nice to see this platform include everything, given that some of Jumpman casinos omit live and table games.

We would only like to see a few more niche titles added, as the current mix can feel close to sister sites after a while. The site has enough for day-to-day play, but a few rarer studios or formats would give the library more of its own character.

The site would also benefit from adding actual subcategories and filters; at least one for providers would help a lot. As it is now, it’s pretty hard to narrow down slots, for instance. Slingo games don’t even have their own category despite having quite a nice set of options.

Game Types	Quantities	Most Popular Game
Slots	3,600+	Starburst
Table Games	66	Solitaire
Live Games	45+	Mega Roulette
Slingo	65	Slingo Starburst
Bingo	9	The Jackpot Room

Game Types at Online Casino London Casino

Slot Games

The slots section does most of the heavy lifting. It offers the widest mix of themes and formats, so this is where casual players will have the easiest time.

Big Bass Bonanza

RTP 96.71%

Max win x 2100

Book of Dead

RTP 96.21%

Max win x 5000

Fluffy Favourites

RTP 95.39%

Max win x 5000

Starburst

RTP 96.1%

Max win x 500

I tried Gates of Olympus, and its short bursts felt great. The base rounds move fast, but it took me quite a while to actually hit the bonus round.

Jordan Conroy Editor

Table Games

For table games, you basically just get blackjack and roulette. So if you play those games often, you will get bored rather quickly.

10p Roulette

RTP 97.3%

Max win x 40000

European Roulette

RTP 97.3%

Max win x 35

20p Roulette

RTP 97.3%

Max win x 35

Classic Blackjack

RTP 99.33%

Max win x 1.5

Live Casino

The live dealer page follows the same safe path. Roulette and blackjack get enough room, and there are some game shows that add a break in-between.

Quantum Roulette Live

RTP 97.3%

Max win x 500

Mega Roulette

RTP 97.3%

Max win x 500

Wonderland Lucky Ball

RTP 96.14%

Max win x 10000

Treasure Island

RTP 96.55%

Max win x 20000

I tried Sweet Bonanza CandyLand, and it felt lively from the first round. The bright setup and extra rounds add more movement, but they can take a while to land.

Jordan Conroy Editor

Slingo

Slingo has a surprisingly decent base here. You will find games across a variety of themes and rule changes, which give it more character than the table area.

Game	Developer	RTP	Release Year
Slingo Starburst	Gaming Realms	96.50%	2021
Slingo Fortunes	Gaming Realms	95.00%	2018
Slingo Riches	Gaming Realms	95.00%	2018

Slingo Games at Online Casino London Casino

Bingo

Bingo is smaller, with nine rooms in total. It remains unchanged from what we usually see from Jumpman, so don’t expect new additions here.

Withdrawals and Verification

We rated 391 casinos by this criterion

2.8

Withdrawal Methods Review Process

Ranking Criterion

Significance

Criterion Points

Range of Methods

25%

2.0

Quantity of Methods

25%

3.0

Identity Verification Flow

20%

5.0

Processing Speed Compliance

20%

2.0

Disclosure Transparency

10%

1.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Online Casino London scored 2.8 for its Casino Withdrawal Options, placing it in the top 28.6% of similarly rated casinos. It outperforms 0.0% of the casinos analysed.

0% 0-1.0

0% 1.1-2.0

28.6% 2.1-3.0

32.7% 3.1-4.0

38.6% 4.1-5.0

Casino Withdrawal Options points

*The ratio of total casinos evaluated according to scores 1-5

Withdrawal options are a bit more limited than deposits; you can only use 5. What Online Casino London doesn’t limit you in is that it lets you type your own payout amount here, which is much better than the fixed sums used for deposits.

There’s a flat £2.50 fee on all withdrawals, no matter the size.

A fast payout can still slow down if the account check is not finished. Online Casino London tries to verify your details during sign-up, and if that check fails, it asks for extra documents before the account can move on.

There is a document upload portal in the My Account section. We did not need extra papers during our test, but the process is the same across Jumpman sites and is easy to follow.

I cashed out through PayPal, and the money arrived in about a day. That is quicker than the stated limit, as the site says withdrawals can take up to 72 hours. I checked Online Casino London reviews and didn’t notice any cases where withdrawal was withheld from the user.

Jordan Conroy Editor

Method	Min Withdrawal	Withdrawal Time	Fees
Visa	£20	1–3 Working Days	£2.50 withdrawal fee
Mastercard	£20	1–3 Working Days	£2.50 withdrawal fee
PayPal	£20	1–3 Working Days	£2.50 withdrawal fee
Skrill	£20	1–3 Working Days	£2.50 withdrawal fee
Neteller	£20	1–3 Working Days	£2.50 withdrawal fee

Withdrawals at Online Casino London Casino

When it comes to cashouts, we would recommend sticking with PayPal if you used it for deposits, mainly because eWallet payouts are usually faster than debit cards. That doesn’t mean Visa and Mastercard are bad choices, but they can take a bit longer to process.

Customer Service

We rated 391 casinos by this criterion

2.1

Customer Care Review Process

Ranking Criterion

Significance

Criterion Points

Contact Methods Variety

30%

2.0

Quality of Responses and Support Interaction

25%

1.0

Response Time Across Contact Methods

20%

2.0

Ease of Access to Contact Methods

20%

3.0

Availability Across Devices and Browsers

5.0

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

Online Casino London scored 2.1 for its Customer Care, placing it in the top 33.5% of similarly rated casinos. It outperforms 7.4% of the casinos analysed.

0% 0-1.0

7.4% 1.1-2.0

33.5% 2.1-3.0

45% 3.1-4.0

14.1% 4.1-5.0

Customer Care points

*The ratio of total casinos evaluated according to scores 1-5

Email and FAQ help are all you get at Online Casino London. That is fine for simple questions, but you might get frustrated if the issue is serious or urgent.

The site almost makes you think chat is there. A button on the Help page looks like a live chat box, but it sends your question by email instead.

I used the email to ask about the deposit fees. The receipt arrived at once, so we knew the message had gone through. The full answer came a little over a day later, and I was pretty happy with the answer.

Jordan Conroy Editor

Method	Available
Live Chat	❌ No
Email Support	[email protected]
Phone Support	❌ No
FAQ	✅ Yes

Support at Online Casino London Casino

Nothing beats FAQ for quick inquiries. You will find only about 23 questions there, mostly going over the basics.

Verdict

Jumpman sites have a lot of things they do right, and Online Casino London didn’t fail to carry those elements over. We like the variety of games you can play here, as well as the selection of the weekly deals. Now, it’s not all perfect, and the fee on withdrawals, as well as the lack of chat, are the main negatives about it. If you don’t mind working around these, you will spend plenty of time on this site.

Great variety of games
Nice selection of regular deals
Bingo lobby

Fee cashouts
No live chat
No game filters

3.4

Ranking Criterion

Criterion Points

User Reviews Of Online Casino London

3.1

User Rating Based on 28 reviews

-3 %

0 %

Last 30 days Last 90 days

Have you had any prior experience with this casino?

Tom Fraser

United Kingdom 4 days ago

Customer Care

Fair enough, some casinos do not run chat all the time, but only having live chat on weekdays from 9am to 4pm is a bit limiting. It would feel more reasonable if the support window was clearer before you need help.

Limited live chat hours

Helpful (3)

Unhelpful (2)

BritLad_87

United Kingdom Jun 5, 2026

Casino Deposit Options Casino Withdrawal Options

good overall, but the cashout bit could be better. I like that PayPal is listed and the £10 deposit / £10 withdrawal limits are fair enough. The £2.50 withdrawal fee is the annoying part, and up to 72 hours feels a bit long in 2026.

Helpful (4)

Unhelpful (0)

Stephen Lempriere

United Kingdom May 9, 2026

Customer Care Casino Withdrawal Options

Very good site. The customer service agents were pleasant and polite, and the withdrawals were nice and fast. Would recommend this site.

Polite customer service

Helpful (9)

Melly56

United Kingdom May 6, 2026

absolutely shocking site. i’ve been waiting over a week for my account to be verified and it still isn’t done. they let me deposit first, then started asking for all my documents. i’ve sent them 7 or 8 times through the site, emailed them too, and had no reply for over 5 days. i’d stay far away from this site.

Helpful (10)

Unhelpful (4)

TaraTara

United Kingdom May 5, 2026

Account got locked when I tried to withdraw, with no clear explanation. Support was slow and not very helpful. I joined to play and cash out normally, but the whole process felt badly communicated and unfair.

Poor communication

TEABREAKtommy

Andorra May 5, 2026

Bonuses & Special Offers Gaming Experience

bonus looked decent at first... £10 in, grabbed the big bass bonanza spins and had a proper laugh for a bit 😅
but the wagering side felt more strict than expected. not saying it’s dodgy, just read every line before jumping in. games ran alright though.

Helpful (0)

Lina Harper

United Kingdom May 2, 2026

Got paid once, then everything turned into a HEADACHE. After passing verification and receiving £399.50, my £1,000.00 withdrawal was held while they kept asking for more Apple Pay documents. I can accept checks, but repeating the process like this feels excessive and seriously frustrating.

Helpful (6)

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Online Casino London