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Lucky Admiral UK

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Lucky Admiral Welcome Bonus

Up to 500 Free Spins

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#Ad, 18+, GambleAware.org | New players only, £10 min fund, free spins won via mega reel, max bonus conversi...on to real funds equal to lifetime deposits (up to £250), 65x wagering requirements. Full Bonus T&C Show more

Lucky Admiral Bonuses

Discover 5 Lucky Admiral bonus codes available in October 2024

5 Deals available in United Kingdom

Lucky Admiral Available for UK Players
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Bonus type: Free Spins, First Deposit Bonus

Min Deposit: £10

Wagering: 65x

Lucky Admiral Available for UK Players
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Min Deposit: £10

Wagering: 65x

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Bonus type: Existing Players

Min Deposit: £10

Wagering: 65x

Lucky Admiral Available for UK Players
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Bonus type: Daily Bonus

Min Deposit: £10

Wagering: 65x

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Min Deposit: £10

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Bonus type: No Deposit, Free Spins, Code, Free Play, Sign Up

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Bonus type: Free Spins, No Wagering, First Deposit Bonus

Min Deposit: £10

Wagering: No Wager

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Bonus type: Free Spins, First Deposit Bonus

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Lucky Admiral Available for UK Players
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Min Deposit: £100

Wagering: 65x

Lucky Admiral Review

Learn about Lucky Admiral Casino's approach to customer satisfaction, which includes responsive support services, selection of games, bonus offerings, and stringent security protocols. This Lucky Admiral Casino review also covers essential aspects such as its licensing credibility and various available payment options.

  • Launched in 2015
  • License UK Gambling Commission, Alderney Gambling Control Commission
  • Min Deposit £10
  • Payment Methods Visa, Mastercard, PayPal, Instant Bank Transfer
  • Withdrawal Methods Visa, Mastercard, PayPal, Instant Bank Transfer, Wire Transfer
  • Min Withdrawal £10
  • Games 1133
  • Game Types Baccarat, Bingo, Blackjack, Keno, Poker Games, Roulette, Scratch Cards, Slots
  • Game Providers Blueprint Gaming, Play'n GO, Microgaming, Playtech, Nolimit City, Red Tiger Gaming, Yggdrasil Gaming, Eyecon, ELK Studios, Pragmatic Play, Barcrest, Playson, Lightning Box, 1X2 Gaming, Tom Horn, Iron Dog Studio, On Air Entertainment, Switch Studios, Hacksaw Gaming, G Games, Light & Wonder, Nucleus Gaming, Real Dealer Studios, Rarestone gaming, Gold Coin Studios, Snowborn Games, Bell-Fruit Games, Games Global, Inspired Gaming, FlipLuck Games, Design Works Gaming (DWG), Neko Games, Reel Kingdom, Oros Gaming, Gameburger Studios, Slingo, AreaVegas, Spin Play Games, ALL41 STUDIOS, Origins (playtech), AceRun, Vikings (playtech), Alchemy Gaming, Old Skool Studios, Golden Rock Studios, Atomic Slot Lab, 4ThePlayer, Northern Lights Gaming, Foxium, Crazy Tooth Studio, Wild Streak Gaming

Pros & Cons

  • Pros

  • Generous Joining Offer: Lucky Admiral Casino offers attractive bonuses for new players, improving their initial gaming process.
  • Wide Game Selection: The casino boasts a range of over 1000 games, including slots, table games, and live casino options.
  • Mobile Compatibility: The site is fully optimised for mobile devices, allowing players to play games easily on smartphones and tablets.
  • Secure and Licensed: Lucky Admiral is licensed by the UK Gambling Commission, ensuring a safe and regulated environment for players.
  • Multiple Payment Options: The casino supports various payment methods, facilitating easy deposits and withdrawals for users.
  • Cons

  • Withdrawal Fees: A £ 2.50 fee is charged for each withdrawal, which may deter some players.
  • Limited Customer Support Options: The absence of a 24/7 live chat feature can delay response times for player inquiries.
  • Slow Verification Process: Some players have reported slow verification processes, which can delay withdrawals.

Why Choose Lucky Admiral Over Other Online Casinos

Lucky Admiral, operated by Jumpman Gaming Limited, offers a distinctive choice for UK players seeking a unique gaming destination. The brand is owned by Caryatid Investments Ltd and is fully licensed which guarantees safe gameplay for both UK users and players outside of Great Britain. Jumpman Gaming Limited won’t share any personal data while using the site other than at termination of offering services to Caryatid Investments Ltd. Data is retained by Jumpman only as required by law.

Lucky Admiral’s maritime theme, user-friendly interface, and wide selection of games that fit various preferences set Lucky Admiral apart. If you’re a slots, table games, or bingo fan, you’ll find various options to keep your sessions lively and rewarding. Moreover, the casino’s loyalty program is geared towards rewarding regular players, ensuring that every bet contributes towards greater benefits.

Parent Company Jumpman Gaming Limited
Website https://www.luckyadmiral.com/
Head Office Address La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ

These details underline Lucky Admiral’s robust foundation and commitment to providing a top-quality service. If you’re a casual player or a committed visitor, Lucky Admiral offers a solid and comfortable site for online gaming in the UK.

Usability Assessment of Lucky Admiral

Upon visiting Lucky Admiral, users are greeted with a bright and thematic display that is eye-catching and intuitive. The maritime theme is consistently executed across the site, offering a visually appealing process. The user interface is simple, making navigation effortless for new visitors and existing customers alike.

The website layout is structured to facilitate easy movement from one section to another, with well-marked tabs for games, promotions, and account settings. Users can navigate to their personal account, as well to search for promotions and game selection right from the homepage. Featured games along with the brand’s latest news are available on the same page, so players can evaluate the casino’s assortment before creating an account.

Lucky Admiral is fully optimised for mobile devices, providing various games accessible via smartphones and tablets. Sorting and filtering options allow users to easily browse through the game library by category, popularity, or software provider. A prominently placed responsive search bar enables quick searches for specific games. Pages and games load quickly, reducing wait times and increasing the gaming process. The overall interaction is positive, with a UI that supports easy interaction and a pleasing aesthetic that complements the casino’s theme.

Ease of Navigation Excellent – simple layout with clear tabs
Mobile Games Availability Very Good – wide range available on mobile
Game Filters Good – effective sorting and filtering capabilities
Search Function Excellent – quick and accurate results
Loading Speed Very Good – minimal delays, quick game starts
UX and UI Rating Very Good – visually pleasing and easy to navigate
Expert's Rating
Usability Assessment 4.0

Lucky Admiral offers an interesting and efficient online gaming site that is popular for its user-friendly design and quick accessibility. The website’s performance on mobile devices is particularly commendable. The variety and quality of games improve the usability, making it an attractive choice for casual and regular players. Given these aspects, the usability of Lucky Admiral is 4 out of 5, reflecting a high-quality interface that promises a pleasurable gaming session every time.

Jamie Wall
Jamie Wall Casino Analyst

Licensing and Player Safety at Lucky Admiral

Lucky Admiral, managed by Jumpman Gaming LTD, is rigorously regulated. It holds remote casino and bingo licences from the UK Gambling Commission (licence number 39175). These credentials guarantee the casino maintains high standards of fairness, security, and responsibility, which are vital for establishing trust and safety among players.

The casino emphasises its commitment to responsible gaming by offering numerous tools to help players manage their gambling habits effectively. Lucky Admiral advocates for keeping gambling as a fun activity and provides resources to assist those who might have gambling challenges.

Lucky Admiral has implemented various features and policies to foster a safe and responsible gaming environment. The casino allows players to set daily, weekly, or monthly deposit limits to control their spending. It prominently displays responsible gaming seals to promote awareness of gambling practices.

Players can take breaks from gaming, ranging from 24 hours to six weeks, depending on their needs. Additionally, it provides self-exclusion tools that allow players to exclude themselves from gaming for a minimum of six months. Measures to prevent underage gambling are also stringent, with tools like Net Nanny available to assist in blocking access for minors.

SSL Encryption 128-bit SSL encryption
Deposit Limits Customisable daily, weekly, or monthly limits
Activity Limitations Account disablement for 24 hours to 6 weeks
Self-Exclusion Available for 6 months, 1 week, 1 month, or 5 years
Protection of Minors Net Nanny
Affiliations with Problem Gambling Organisations Partnerships with BeGambleAware, GAMSTOP, GamCare, and others
IT Security ID verification and firewall protections
Firewall Increases network security to guard against unauthorised access.
Expert's Rating
Licensing and Player Safety 4.0

After assessing the comprehensive licensing, robust safety measures, and responsible gaming support, I rate Lucky Admiral as 4 out of 5. The casino guarantees its players a secure and regulated environment, prioritising safe gambling practices. This rating reflects a personal interaction with the site, demonstrating a dedicated commitment to player protection and compliance with industry standards.

Jamie Wall
Jamie Wall Casino Analyst

Lucky Admiral Bonuses

Lucky Admira provides an array of bonuses and rewards to elevate your gaming process. With attractive joining offers and regular monthly draws, here is a detailed look at the opportunities awaiting you. Discover the spinning of the Mega Reel, participate in the monthly Scratch for Cash, and seize chances to win free spins, cash prizes, and more.

Welcome Bonus

Lucky Admiral welcomes new players with a chance to spin the Mega Reel after a minimum deposit of £10, potentially winning up to 500 free spins on 9 Pots of Gold. No promo code is needed to activate this offer. The winnings from these spins are considered bonus funds with a 65x wagering requirement. Importantly, the maximum bonus conversion equals lifetime deposits up to £250.

Once you make your first deposit, you can receive a free spin of the Mega Reel for every additional deposit of £20 or more, although not while a withdrawal is pending or immediately after it’s been processed. The Mega Reel can award various prizes, from free spins to Amazon vouchers, but is not available when depositing via the ‘Quick deposit’ option. Closing the Mega Reel pop-up means you must wait until the next eligible deposit to access it again.

Bonus funds from free spins are credited to your account as ‘Bonus’ cash. If you choose to withdraw before meeting the wagering requirements, you forfeit the remaining bonus funds. Only bonus wagers contribute towards the wagering requirement; real money wagers do not count. The maximum conversion for accounts without deposits is limited to £50.

Rewards Reel

The Rewards Reel at Lucky Admiral allows funded players to interact twice daily for a chance to win free spins on Chilli Heat without the need for a promo code. Players can use the first spin of the day between 08:00 am and 07:59 pm and a second spin from 08:00 pm to 07:59 am.

This feature is a game of chance where players can instantly win 10 free spins. Additionally, players can collect specific fruit symbols throughout the week to win larger free spin rewards. The types and amounts of symbols required for these rewards are available in the ‘Info’ section of the game. The collectables reset weekly, starting each Monday at midnight and ending Sunday at 11:59 pm.

Players can track their progress in the ‘Play’ section, where each free spin prize from collectables can be won once per week. Once a prize is won, additional symbols collected that week do not count towards more free spins. All wins from free spins are credited as ‘Bonus’ and are subject to a 65x wagering requirement with the maximum bonus conversion equal to lifetime deposits, capped at £250.

Monthly Scratch For Cash

Join the Monthly Scratch For Cash at Lucky Admiral for a chance to win £1,000 in real cash each month. Simply head to our ‘Scratch Cards’ tab and wager £10 or more on any scratch card game from the first to the last day of each month. No bonus code is needed to participate.

You earn one entry into the prize draw for every £10 you spend on the scratch card games within the promotional period. This opportunity allows you to accumulate multiple entries by continuing to wager in multiples of £10 throughout the month.

The prize draw is conducted across all Jumpman gaming sites, and the winner of this promotion will receive £1,000 credited as real cash to their player account. Winners will be contacted via email and must claim their prize within 7 days of notification. Check your account is active when claiming the prize to validate the winnings.

Turbo Reel

Unlock the Turbo Reel at Lucky Admiral to win 50 or 500 free spins with each deposit of £100 or more. No Lucky Admiral promo codes are needed to participate in this opportunity. The winnings from these free spins are credited as bonus cash, subject to a 65x wagering requirement. The maximum bonus conversion is limited to the equivalent of your lifetime deposits on the site, up to £250.

The Turbo Reel’s awarding is random, and spins are available only on specific games chosen by Lucky Admiral. It is important to note that free spins can’t be won when depositing via the ‘Quick deposit’ option. If you close the Mega Reel pop-up, you won’t be able to access the game until the next eligible opportunity. Winnings are subject to a maximum amount set by the casino, and any unmet wagering requirements from bonus wins must be cleared before cashing out.

Happy Hours

Lucky Admiral offers funded players the opportunity to win 10+ free spins on Hot to Burn every Wednesday. To participate, simply log in between 3pm and 7pm. No promo code is needed. Wins from these free spins are credited as bonus cash, with a 65x wagering requirement and a maximum bonus conversion equal to lifetime deposits up to £250. Remember, if you close the Mega Reel pop-up, it will not be available again until the next eligible claim.

Winner Winner Chicken Dinner

Every month, Lucky Admiral rewards the player with the highest single spin win across all Jumpman gaming sites with a £50 Just Eat voucher. Players are contacted via email within 7 days of the month’s end to claim their prize.

200 Club

Players who collect 200 trophies at Lucky Admiral are rewarded with a free £10 Amazon voucher. Additionally, every 5 trophies collected allows players to win up to 500 free spins, potentially totalling up to 20,000. There is no cash alternative for the Amazon voucher, and the free spins are subject to a 65x wagering requirement with a maximum bonus conversion equal to lifetime deposits up to £250.

No Deposit Bonus

Currently, Lucky Admiral does not offer a no deposit bonus. However, several other gaming brands featured on our site provide such stimuli, including bonuses for loyal customers, first deposit bonuses, and various sign up offers. To stay informed about potential no-deposit bonus opportunities at Lucky Admiral in the future, regularly check their promotions page. Additionally, you might want to subscribe to the Bingo Crazy newsletter to receive updates on the latest promotions and exclusive deals directly in your inbox.

Expert's Rating
Bonuses 4.5

Lucky Admiral has a range of promotional offers, providing something for every type of player. With a comprehensive suite of games and the promise of bonuses, Lucky Admiral deserves a solid rating of 4.5 out of 5. If you’re spinning the Mega Reel or scratching your way to a cash prize, Lucky Admiral guarantees every session is packed with potential.

Jamie Wall
Jamie Wall Casino Analyst

Loyalty Program

Lucky Admiral presents the Trophies Rewards program, where you can earn fabulous free spins on Master Joker and Tree of Riches monthly. Every time you collect 5 trophies, you’ll unlock a free spin on the Trophy Mega Reel; the higher your level, the better the Mega Reel rewards.

As you progress through the levels, the potential free spins increase: Levels 1-5 offer 5+ free spins, levels 6-10 provide 10+ free spins, levels 11-15 grant 15+ free spins, and from level 16 onward, you can earn 20+ free spins. Keep in mind that standard bonus terms and conditions apply. Free spins have a 65x wagering requirement, with a maximum win of £8 per 10 free spins and the maximum bonus conversion equal to your lifetime deposits, up to £250.

Remember, trophies and level requirements may change, and free spins won from Mega Reels have no monetary value. Free Spin rounds don’t count towards unlocking ‘play’ trophies. Trophy Mega Reel spins are available only to players who have funded their accounts in the last two days. You can store a maximum of 3 unspun Trophy Mega Reels anytime. Any additional Trophy Mega Reels unlocked will not be credited if you exceed this limit.

Expert's Rating
Loyalty Program 4.0

The Trophies Rewards program at Lucky Admiral is robust, offering frequent players regular bonuses and clear benefits. I rate this program 4 out of 5 for its structure and the tangible rewards it offers. It successfully balances challenge with reward, making it a compelling reason to return to Lucky Admiral.

Jamie Wall
Jamie Wall Casino Analyst

Lucky Admiral Games

Lucky Admiral offers a range of interesting games across various categories, fitting different preferences and styles of play. If you’re into high-energy slots and strategic table games or live casino fans, Lucky Admiral has something to offer.

Game Category Number of Games Popular Title
Slots 1000+ Book of Shadows
Jackpots 60+ Jackpot Raiders
Bingo 10 Zoom Room
Scratchcards 70+ Horseshoe Scratch
Table Games 135+ All Aces Poker
Live Casino 80+ Live Quantum Roulette
Keno 2 Keno

Lucky Admiral’s games are powered by leading software providers including Barcrest, Big Time Gaming, Pragmatic Play, Iron Dog Studios, Play ‘n GO, Tom Horn Gaming, Red Tiger Gaming, NetEnt, Eyecon, NoLimit City, Playson, and Microgaming, ensuring high-quality graphics, sound, and reliability.

Slots

Lucky Admiral offers high-quality gaming, with each slot game offering a unique theme and chances to win. Below, explore a curated selection of slots with distinctive mechanics and interesting gameplay.

Slot Name RTP Provider Description
Book of Shadows 96.01% Nolimit City A medium volatility slot with expandable paylines from 10 to 20 and lockable reels. It features a free spin round with expanding symbols and offers a top prize of 30,338 times your stake.
White King 90.05% Playtech This game features a 5-reel, 3-row format with 40 paylines, stacked wilds, and a free spins round.
Wild Lava 96.47% Playtech Played on a 5×5-reel grid with 40 paylines, this low-medium volatility slot includes a Wild Eruptions respin and a free spins bonus round with extra Wild symbols.
Lucky Emeralds 95.71% Unknown Offering a 95.71% RTP and above-average volatility, this slot can yield up to 500x your stake. The game excels with its mix of conventional and unique gameplay elements.
Rainbow Riches Pick and Mix 94%-98% Barcrest A sequel to the original Rainbow Riches, this version lets players choose from five bonus features, adding variety and fun.
Secrets of the Amazon 95.28% Playtech This slot is set in the Amazon jungle and features a 5-reel, 3-row setup with 20 fixed paylines. It boasts high-quality graphics and bonuses and is optimised for play on all devices.

Table Games

Explore the selection of table games at Lucky Admiral, where strategy meets chance. It offers skilled players and newcomers an opportunity to test their skills. From classic poker to innovative roulette variations, each game is designed to deliver an amazing gaming process.

Game Name RTP Provider
All Aces Poker 99.92% Games Global
20p Roulette 97.3% Inspired Gaming
Casino Hold’em 96% Evolution Gaming
Multifire Roulette 97.30% Switch Studios
Immortal Romance Roulette 97.3% Switch Studios
Vinnie Jones Blackjack 99.51% Real Dealer Studios

Jackpots

Lucky Admiral offers a selection of jackpot slots that promise interesting gameplay and the chance for significant payouts. With over 60 jackpot games available, players can choose from various themes and game mechanics, each providing a unique opportunity to hit it big.

Game Name RTP Provider
Jackpot Raiders 96.3% Yggdrasil
Shaman’s Dream Jackpot 95.44% Eyecon
Unicorn Bliss Jackpot 93% Eyecon
Doubleup Ducks 94.9% Eyecon
Puggy Payout Jackpot 95.44% Eyecon
Frost Queen Jackpots 96% Yggdrasil

Scratchcards

Lucky Admiral offers over 70 scratchcard games, perfect for players looking for instant win opportunities with quick playtime. These games vary widely in themes and RTPs, providing an accessible and varied gaming process for all interested in scratch-offs.

Game Name RTP Provider
Horseshoe Scratch 50.25% G.Games
Cash Pong 92% Light and Wonder
Break the Ice 66.53% Hacksaw Gaming
Elephant Scratch 50.25% G.Games
Prince Treasure 55.03% Hacksaw Gaming
Eggstra Cash 52.66% Hacksaw Gaming

Live Casino

Lucky Admiral’s live casino section offers a real-time gaming process, bringing the fun of a physical casino to your screen. Featuring a selection of live dealer games from top providers, each title delivers its own unique atmosphere and high payout potential.

Game Name RTP Provider
7’s on Fire Live 97.14% Authentic Gaming
9 Pots of Gold 96.24% Gameburger Studios
Big Bad Wolf 95.05% Quickspin
Prestige Auto Roulette 97.30% Ezugi
K-Pop Roulette 97.3% Playtech
Buffalo Blitz 95.96% Playtech

Bingo

Lucky Admiral’s bingo sections offer an amazing gaming process, bringing the fun of a lively bingo hall to your screen. With various selections of bingo rooms, including Penny Power Hour, Diamond Dazzle, Animingo, Zoom Room, Country Road, Super Heavy Weight, Bingo Blast, Heavy Weight, 80 Ball Bingo, and 90 Ball Bingo, each title delivers its own unique atmosphere and high payout potentials. From classic 90-ball to quick 30-ball bingo, there’s an interesting option for every player.

Bingo Type Availability
90-ball Bingo ✔️
80-ball Bingo ✔️
75-ball Bingo ✔️
30-ball Bingo ✔️

RTP Information and Free Play at Lucky Admiral

Lucky Admiral does not publicly provide specific RTPs for its games on the site. Players must access each game individually to view its RTP, typically found in the game’s help or information section after launching.

After registration, Lucky Admiral allows players to try games for free in demo mode. This feature lets new users explore various games without financial risk, helping them learn game rules and features before playing with real money.

Game Type Estimated RTP Industry Standard RTP
Slots 94% – 98% 96%
Table Games 97% – 99.5% 98.5%
Live Casino Games 94.5% – 99% 98%
Bingo 70% – 85% 75%
Expert's Rating
Games 4.5

Lucky Admiral is an excellent choice for players looking for a rich and varied online gaming process. With its wide range of games, high-quality providers, and options for free play, it fits different gaming tastes and preferences. The site’s commitment to quality and player satisfaction is evident, making it a top contender in the online casino sphere. Lucky Admiral is 4.5 out of 5, recognising its comprehensive offerings and user-friendly features, making it a standout choice for online gaming fans.

Jamie Wall
Jamie Wall Casino Analyst

Mobile Optimisation

Lucky Admiral is designed for players who prefer gaming on the go. Its fully optimised mobile-friendly site guarantees that players can access a wide array of games directly from their smartphones and tablets without needing a dedicated app.

Lucky Admiral’s website is fully optimised for mobile use, providing responsive access on iOS and Android devices through a web browser. The site adapts easily to different screen sizes and orientations, ensuring an optimal gaming process across smartphones and tablets. This responsive design extends to larger tablet screens without sacrificing functionality or graphic quality. Lucky Admiral delivers a comprehensive process on desktops, featuring easy navigation and full access to all games and account management options, making it versatile for various devices and user preferences.

While all major features and most games are accessible via the mobile site, it is important to note that not all games available on the desktop version may be optimised for mobile play. This means some games might display differently than intended on smaller screens or be added to the mobile version altogether.

Currently, Lucky Admiral does not offer a downloadable mobile app for iOS or Android devices. Players are encouraged to use the mobile-optimised website to try various casino games.

Expert's Rating
Mobile Optimisation 4.0

Lucky Admiral’s mobile site offers a solid gaming process with fast load times and stable performance on mobile internet. Despite lacking a dedicated app, the website is well-optimised for mobile use, providing good accessibility and a substantial selection of games, albeit slightly fewer than the desktop version. Given the ease of use and quality of mobile gameplay, Lucky Admiral earns a 4 out of 5 rating. While the current setup effectively meets modern players’ needs, introducing an app could improve accessibility and interaction.

Jamie Wall
Jamie Wall Casino Analyst

Deposit Options

Lucky Admiral offers a variety of deposit methods adapted to meet its players’ needs, highlighting convenience and security. With options ranging from traditional debit cards to e-wallets and mobile payments, Lucky Admiral guarantees that depositing funds is simple and efficient. The casino distinguishes itself from competitors by offering low minimum deposit thresholds and incorporating modern payment methods like Pay by Mobile. However, it’s notable that this method includes a transaction fee.

Payment Method Minimum Deposit Commission Fees Processing Speed
Visa Debit £10 None Instant
MasterCard Debit £10 None Instant
Maestro £10 None Instant
Paysafe Card £10 None Instant
Pay by Mobile £10 £2.50 per transaction for £5, £10, £20 deposits Instant
PayPal £10 None Instant
Neteller £10 None Instant
Skrill £10 None Instant

How to Deposit Funds at Lucky Admiral

To deposit funds into your Lucky Admiral account, follow these steps:

  1. Login to your account.
  2. Navigate to the ‘Banking’ section found on the site’s dashboard.
  3. Select your preferred deposit method from the list available.
  4. Enter the amount you wish to deposit.
  5. Follow the prompts to complete the transaction based on your selected payment method.
  6. Confirm the deposit and the funds should appear in your account instantly using most methods.
Expert's Rating
Deposit Options 4.0

Lucky Admiral’s payment system is designed for convenience, offering a range of popular and secure deposit methods. The inclusion of PayPal and the absence of deposit fees for most methods (except Pay by Mobile) make it an attractive choice for players. However, the transaction fee for small Pay by Mobile deposits could deter some users. Considering the ease of the deposit process and the range of options provided, I would rate Lucky Admiral’s deposit system a 4 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

Withdrawal Methods

Lucky Admiral offers a variety of secure and simple withdrawal methods, ensuring that players can conveniently access their winnings. This section will explore the specifics of each withdrawal option, covering associated fees, minimum and maximum limits, and the expected time frames for processing transactions.

Payment Method Minimum Withdrawal Commission Withdrawal Time
Visa Debit N/A £2.50 1-5 working days
MasterCard Debit N/A £2.50 1-5 working days
PayPal N/A £2.50 1-5 working days
Skrill N/A £2.50 1-5 working days
Neteller N/A £2.50 1-5 working days

How to Withdraw Funds from Lucky Admiral

Follow these steps to withdraw your winnings from Lucky Admiral:

  1. Log in to your Lucky Admiral account.
  2. Navigate to the ‘Banking’ or ‘Cashier’ section.
  3. Select ‘Withdrawal’ and choose your preferred payment method.
  4. Enter the amount you wish to withdraw.
  5. Confirm the details and submit your withdrawal request.
  6. Pay the £2.50 transaction fee as applicable.
Expert's Rating
Withdrawal Methods 3.5

Lucky Admiral’s withdrawal system charges a fee of £2.50, but it offers a range of commonly used and reliable methods. The processing time is standard for the industry, though the fee on each withdrawal could be a drawback for some players. Given these factors, along with the accessibility and relative ease of completing withdrawals, I would rate the withdrawal process at Lucky Admiral as 3.5 out of 5. The casino meets basic expectations but could improve customer satisfaction by reducing or eliminating withdrawal fees.

Jamie Wall
Jamie Wall Casino Analyst

Casino Verification Process

At Lucky Admiral, the KYC procedure is crucial for maintaining a secure gaming environment. This process verifies players’ identities, addresses, and payment methods to guarantee compliance and facilitate easy transactions, especially withdrawals.

Required Documents for Verification

To verify your account at Lucky Admiral, you need to provide:

  • A valid driver’s licence or passport is required for a photo ID.
  • A recent utility bill or government-issued letter showing your full name, current address, and the issue date as proof of address.
  • A photo of your payment card showing the card owner’s name and the last four digits of the card number as proof of payment method.

Verification Process Steps

To begin the verification process:

  1. Log into your account and navigate to the ‘My Account’ page.
  2. Click on ‘Account Details’ to view the required documents and their status under “Verification Status”.
  3. Use the ‘Provide’ links next to each document type to upload your documents securely.
  4. Take clear photos or scans of your documents. For card uploads, check the middle eight digits are covered.
  5. If using a desktop, scan a QR code with your mobile device to complete the uploads.
  6. After submission, monitor the status of your documents on the ‘Account Details’ page.
  7. Allow up to 3 working days for Lucky Admiral to review and verify your documents.

The KYC process at Lucky Admiral provides clear instructions for uploading documents, though the QR code requirement for desktops can be somewhat cumbersome. While the standard review period aligns with industry norms, preparing documents in advance can streamline the process. Given the clarity and efficiency of the process, I would rate Lucky Admiral’s KYC procedures as 4 out of 5, noting that faster processing could boost this rating.

Customer Support at Lucky Admiral

Lucky Admiral offers a range of customer support options designed to assist players with any queries or issues. Understanding how to access these support services and what to expect regarding response times can greatly improve player interaction.

Contact Method Contact Details Availability Average Response Time
FAQs Accessible via website 24/7 Immediate (Self-service)
Web Form Accessible via website 24/7 Within 24 hours
Email [email protected] 24/7 Within 24-48 hours
Expert's Rating
Customer Support 3.5

The support system efficiently handles inquiries via email and a comprehensive FAQ section; the absence of live chat or phone support limits immediate assistance, which could be a drawback for users seeking quick resolutions. Considering the effectiveness of the existing support channels, I rate Lucky Admiral’s customer support at 3.5 out of 5. A live chat feature would significantly improve responsiveness and interaction, potentially increasing this rating by fitting better player needs for immediate support.

Jamie Wall
Jamie Wall Casino Analyst

The Buzz: What Players Are Saying

Gathering insights from Trustpilot and AskGamblers reviews, we’ve analysed what players think about Lucky Admiral. This feedback highlights the positive aspects and areas needing improvement, providing a well-rounded view of the casino’s performance from the player’s perspective.

trustpilot

Trustpilot Reviews

After analysing reviews on Trustpilot, we have gathered insights into Lucky Admiral’s user thoughts, highlighting strengths and areas for improvement. These reviews provide a comprehensive overview of what players can expect when interacting with the casino.

Positive Thoughts:

  • Prompt Payouts: Several users appreciated the casino’s reliable payouts, such as Sara Day, who expressed satisfaction by saying, “Won a jackpot and they paid me out.”
  • User-Friendly Interface: Players often complement the intuitive, easy-to-navigate website that improves their gaming process.
  • Game Selection: Many reviews highlight the wide range of games available, praising the variety that keeps the gaming process fresh and interesting.

Negative Thoughts:

  • Withdrawal Issues: Common complaints include difficulties with withdrawals, as highlighted by Mark Armson: “Worst casino site ever DO NOT JOIN you ask for a withdrawal but they say they need to Carry further reviews on your account so basically it a delay tactic.”
  • Slow Verification Process: The verification process is often described as slow and cumbersome, with Thomas Smith noting, “been waiting 5 days to get the winnings into my bank and its still not sorted now.”
  • Customer Support Challenges: Issues reaching customer support were frustrating for players like Tracy Gilligan, who reported, “When I tried to withdraw my winnings the photo ID of my driving license was reflected dozens of times poor picture image…can’t find anyway to contact customer support either impossible to withdraw my money.”
askgamblers

AskGamblers Reviews

After reviewing user feedback on AskGamblers, a varied picture emerges of player thoughts about Lucky Admiral. This analysis provides insights into what new players might expect, detailing commendations and critiques.

Positive Thoughts:

  • Efficient ID Verification and Withdrawals: Moshe1234 noted the efficiency of the casino’s verification process, stating, “I was a bit skeptical due to other reviews. However, ID was verified within minutes and no problems withdrawing money. Customer support was very helpful, withdrew on Tuesday and was in my account by Friday.”
  • Responsive Customer Support: Despite limited operating hours, several users highlighted the helpfulness of the support team and appreciated the quick resolution of their concerns.

Negative Thoughts:

  • Slow Withdrawal Times: Moshe1234 pointed out that “Withdrawal times a bit slow please work on it,” suggesting room for improvement in the processing speed.
  • Misleading Bonus Terms: Dangeruss criticized the bonus terms as deceptive, explaining, “The 100% first deposit bonus is a con as you have to wager a fortune.”
  • Poor Game Selection: Dangeruss also lamented the selection of games, saying, “Nothing, absolutely robbed money and a poor selection of games!”
  • Customer Service Accessibility: Greedyguts77 voiced frustrations about customer service, “This online casino doesn’t seem to play as fair as some of the other more well-known ones out there and also the customer services department seems to be non-existent as I couldn’t seem to be able to find a contact number for them!”

Based on the collected reviews, Lucky Admiral presents a promising online casino with notable user interface and transaction handling strengths. However, there are significant opportunities for improvement in customer service responsiveness and streamlining withdrawal and verification processes. Improvements in these areas could greatly increase player interaction, potentially making Lucky Admiral more competitive in the online casino market. As for now, I would rate this casino aspect with 3.8 out of 5.

Conclusion

Lucky Admiral Casino offers a wide selection of games and is known for its robust licensing and security measures, establishing itself as a reputable online gaming destination. The casino features over 1000 games, including popular slots, table games, and live dealer options, ensuring various high-quality entertainment for all players.

The bonuses are competitive, providing new and existing customers ample opportunities to improve their gaming sessions. However, the KYC process, while necessary for security, can be somewhat tedious, occasionally slowing down withdrawals, which is a slight drawback.

Lucky Admiral Casino is particularly suitable for players who value a wide range of games and robust security but are OK with waiting longer for withdrawals. Lucky Admiral might be the right casino if these aspects align with your priorities. Given the comprehensive evaluation, I’d rate Lucky Admiral Casino a solid 4 out of 5.

Overall Rating

How we rank 4.0
First Impression 4.0
License and Security 4.0
Bonuses & Special Offers 4.5
Loyalty Programme 4.0
Variety of Games 4.5
Mobile Gaming Experience 4.0
Deposit Methods 4.0
Withdrawal Methods 3.5
Customer Support 3.5
Jamie Wall
Jamie Wall Casino Analyst

Support

  • Live Help No
  • Countries Available United Kingdom

FAQ

What should I do if I forget my login details at Lucky Admiral Casino?

If you forget your login details at Lucky Admiral Casino, you have a couple of options to regain access to your account. Firstly, you can use the login page’s ‘Forgot Password’ feature. This process typically involves entering your registered email address, and the casino will send you instructions on resetting your password securely. If you need to remember your username or have issues with the email method, you can contact customer support for further assistance.

How often does Lucky Admiral Casino add new games?

Lucky Admiral Casino keeps its gaming offerings fresh by frequently adding new games to its library. New titles are typically introduced monthly, ensuring that players always have something novel and interesting to explore. These additions are sourced from some of the industry’s top game providers, including major names like NetEnt, Microgaming, and Playtech.

How do I request a withdrawal on mobile at Lucky Admiral?

First, log into your account to request a withdrawal on a mobile device at Lucky Admiral Casino. Then, navigate to the ‘My Account’ section using the menu option in your screen’s top right corner. In this section, click on the ‘cashier’ button, which you can find listed under the ‘Your Trophies’ section. Choose ‘Make a withdrawal’ from the available drop-down options from there. At this stage, you can specify how much you want to withdraw by selecting one of the preset amounts or by choosing ‘other’ to enter a different amount manually. Once you’ve entered your desired withdrawal amount, follow the prompts to complete the transaction.

How do I close and reopen my account at Lucky Admiral Casino?

Email your request to customer support to close your Lucky Admiral Casino account. Closure takes effect 72 hours after confirmation, but logging in during this period will cancel the request, requiring you to confirm closure again. If you decide to reopen your account, contact support via email or request a reactivation link by logging in on the homepage. Your account stays active until any pending withdrawals are processed and transactions during this period are valid.

Are the games at Lucky Admiral Casino fair?

The games at Lucky Admiral Casino are fair. The casino guarantees fairness by using Random Number Generators (RNGs) regularly audited by independent third parties. These RNGs guarantee that the outcomes of the games are completely random and not predictable. Also, Lucky Admiral holds a gaming license from the UK Gambling Commission, which mandates strict game fairness and transparency standards.

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