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Hello Casino Bonus Codes

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Hello Casino Welcome Bonus

Up to £100 + 100 FS

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#Ad, 18+, GambleAware.org | New Players only. One bonus offer per player. Minimum deposit of £20. Max bonus ...bet £5. This offer gives you a 100% match bonus up to £100 and 100 bonus spins. Bonus spins are valid on the following game(s) only: Gonzo’s Quest and Starburst Bonus spins to be credited at a rate of 20 bonus spins per day over five days, triggered on your first deposit. Bonus spins winnings credited in the form of bonus funds and capped at £50. Bonus funds must be used within 30 days and bonus spins within 10 days, otherwise any unused shall be removed. Bonus funds are separate to Cash funds and are subject to 35x wagering on the value of the bonus funds and your cash deposit(s). Full Bonus T&C Show more

Hello Casino Bonuses

Discover 3 Hello Casino bonus codes available in December 2024

3 Deals available in United Kingdom

Hello Casino Available for UK Players
VERIFIED

Bonus type: Free Spins, Welcome Bonus, Casino Match Bonus, First Deposit Bonus, Deposit Bonus

Min Deposit: £20

Wagering: 35x

Hello Casino Available for UK Players

Bonus type: No Wagering, Existing Players

Min Deposit: £10

Wagering: 35x

Hello Casino Available for UK Players

Bonus type: Casino Match Bonus, Daily Bonus, Reload Bonus

Min Deposit: £10

Wagering: 35x

Suggested
Hello Casino Available for UK Players
VERIFIED

Bonus type: Free Spins, No Wagering, Welcome Bonus

Min Deposit: £20

Wagering: 50x GB, 0x FS

Suggested
Hello Casino Available for UK Players
VERIFIED
No Wagering Free Spins

Bonus type: Free Spins, Welcome Bonus

Min Deposit: £10

Wagering: No Wager

Suggested
Hello Casino Available for UK Players
VERIFIED
No Deposit Bonus Spins

Bonus type: No Deposit, Free Spins, Code, Free Play, Sign Up, No Card Details, No ID Verification

Min Deposit: No Deposit

Wagering: 40x

Suggested
Hello Casino Available for UK Players
VERIFIED

Bonus type: Free Spins, No Wagering, Low Wagering, Welcome Bonus, Highroller Bonus, First Deposit Bonus, Christmas Bonus

Min Deposit: £20

Wagering: 30x GB, 0x FS

Expires: 31.12.2024

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Hello Casino Review

Hello Casino presents a blend of strengths and areas that might catch your attention as you explore its offerings. From a well-organised game library featuring an advanced provider filter to their bonuses, there's a lot to unpack. We'll go into its payment methods, with their pros and cons, examine the variety of games on offer, and take a close look at the support system that's available around the clock. Plus, we'll explore the overall usability, giving you a comprehensive look at what Hello Casino brings to the table.

  • Launched in 2014
  • License Malta Gaming Authority, UK Gambling Commission
  • Min Deposit £10
  • Payment Methods MasterCard, Pay by Mobile, PugglePay, Quick Pesa, TrustPay, WebMoney, Wire Transfer, Wirecard, Yandex.Money, Zimpler, AGMO, AstroPay, Epro, Euroset, Pago Facil, Pay by SMS, PayForIt
  • Withdrawal Methods Neteller, Skrill Moneybookers, Visa, Wire Transfer
  • Min Withdrawal £10
  • Games 2715
  • Game Types Baccarat, Blackjack, Poker Games, Roulette, Scratch Cards, Slots
  • RTP 97.50%

Pros & Cons of Hello Casino

  • Pros

  • User-Friendly Layout: Hello Casino has a clean and simple layout that makes it easy to find what you're looking for. The advanced provider filter is a standout feature, letting you quickly search for games from specific developers.
  • Decent Game Selection: There's a good amount of slots, table games, and live dealer options available. Plus, the RTP information provided for some games is a nice bonus for players who like to know the odds.
  • 24/7 Live Chat Support: Customer support is available around the clock, which is handy if you run into issues at odd hours. The response times are quick, and the agents are helpful.
  • Flexible Payment Methods: There are plenty of deposit options, including popular choices like Visa, PayPal, and Neteller. This gives players some flexibility in how they add funds to their accounts.
  • Loyalty Program: Regular players are rewarded through a loyalty program that lets you earn points for every bet. These points can then be converted into bonus money, offering some extra value over time.
  • Cons

  • Limited Withdrawal Options: While there are plenty of ways to deposit money, many of these methods aren't available for withdrawals.
  • Basic FAQ Section: The FAQ section is pretty basic and doesn't cover enough ground.
  • Limited Promotions: The bonuses and promotions are decent but not very varied. More seasonal or unique promotions would add some extra fun to the mix.

The Newest Hello Casino Review and Bonus Codes

About Hello Casino

Hello Casino has been around since 2014 and is one of many sites run by White Hat Gaming. Although it might not offer anything groundbreaking, it distinguishes itself by keeping things visually distinct from its sister sites—a small but noticeable effort from White Hat to give each of its casinos a unique look while keeping the gameplay and everything besides the interface identical.

The main attraction of Hello Casino is its simplicity. It doesn’t try to wow users with flashy new features or complex loyalty programs. Instead, it focuses on providing a reliable and familiar environment for those who just want to play their favourite casino games. This approach makes it a solid option for gamblers who appreciate consistency and an easy-to-use interface.

While Hello Casino does a good job of offering a variety of games, from slots to live tables, it doesn’t really push the envelope in terms of innovation. The games and features you’ll find here are pretty much the standard fare you’d see at any other online casino. There’s nothing here that you won’t find elsewhere, which might be a drawback for players looking for something new and different.

For players who like a visually pleasing site, Hello Casino does the job well. The design is cleaner and more organised than many other sites, which makes for a less cluttered and more entertaining playing environment. However, the downside is that if you’re looking for something unlike other casinos, Hello Casino might not be the best fit.

Company information:

Parent Company Name White Hat Gaming Limited
Website https://www.hellocasino.com/
Head Office 85 St John Street, Valletta, VLT1165, Malta
CEO Phillip Gelvan
Company size/Employees 2k+ employees

Hello Casino First Impression

Hello Casino greets players with a basic layout right off the bat. At the top, you’ve got a handy row where you can manage your account or make deposits quickly. To the left, there’s a sidebar that opens up to reveal different sections like your home page, account settings, current deals, banking options, responsible gambling resources, customer support, and a logout button. This sidebar makes getting around the site pretty easy, acting as your guide without making you click through multiple pages.

A big promotions banner rolls at the top of the page, letting you flick through various offers easily. Right underneath, there’s a session reminder, which is a nice touch for keeping track of your playtime—this shows that the casino takes responsible gambling seriously.

Moving down to the game section, this part of the site is well-thought-out. You can pick games by category, check out the latest releases, or jump straight to your favourites. What really makes the setup handy is the provider filter combined with a search bar. It’s not just a list; providers are organised alphabetically and displayed with logos, making it super clear. If you know who makes your favourite games, you can hover over a letter on the sidebar, and it’ll take you right to providers starting with that letter. This feature genuinely makes finding your preferred games a breeze.

You can also mark games with a heart to keep them in your favourites, which is great for getting back to the games you love without searching every time. At the bottom of the screen, there are two bubbles—one for live chat and another for messages and notifications. These are always just a click away, both if you need help or if you’re keeping up with the latest updates from the casino.

Let’s break down some key accessibility aspects:

Aspect Evaluation
Ease of Use Simple layout with easy access to all necessary features
Game Accessibility Games are easy to find with effective sorting
Provider Filter Feature Exceptionally user-friendly, aids in quick navigation
Mobile Compatibility Fully optimised for a great mobile performance
Support Accessibility Live chat and notifications are always within reach
Expert's rating
First Impression 4.5

Hello Casino keeps it real with a clean, no-nonsense layout that makes finding and playing games pretty easy. If you’re not into the complex gimmicks and just want a solid place to play, this could be your spot. The sidebar and game filters are a dream for getting around quickly and finding your favourites without fuss. While it’s not the flashiest out there, it scores well for doing the basics right and making everything user-friendly. Overall, I’d give Hello Casino a solid 4.5 out of 5 for its intuitive approach that’ll especially appeal to players who value simplicity.

Jamie Wall
Jamie Wall Casino Analyst

Hello Casino Licensing, Security, and Player Protection

Hello Casino is on the straight and narrow with its licensing, holding an official nod from the UK Gambling Commission (UKGC) with license number 52894, covering everything from the remote casino and bingo to betting on real and virtual events. They’ve also squared away under the Malta Gaming Authority (MGA) with license MGA/B2C/370/2017, taking care of players from other parts of the globe.

Security information:

SSL encryption 128-bit
Deposit Limits Yes
Activity Limitations Yes
Self Exclusion Yes
Protection of Minors NetNanny, Cybersitter, Better Internet For Kids
Problem Gambling Organisations BeGambleAware, GamCare, Gamblers Anonymous, GamBlock
IT-Security Amazon RSA 2048 M03
Firewall Yes
Anti Money Laundering Source of funds and identity verification

When it comes to keeping things on the up and up for players, Hello Casino has several features that show they’re serious about responsible gambling. You can set your own deposit limits, which really helps in keeping your betting budget in check, if you choose to cap it daily, weekly, or monthly.

The site doesn’t just leave you to watch the clock either; it throws up a Game Time Reminder right where you can see it, nudging you to keep track of your playtime. If you think you need to step back for a bit, they’ve got you covered with several options to take a timeout—from a quick breather to a more extended break.

For the times around payday when the temptation to splurge is a bit higher, their Payday Timeout tool is a thoughtful touch. It’s about helping you manage your play when your bank account is looking healthier. And if you ever want to look back over your transactions and betting history, that’s all there in your account history, keeping everything transparent.

If you’re worried you might be spending too much time or money, the casino offers a self-assessment test. Depending on how you answer, they might suggest you consider taking a break through their self-exclusion option, which can give you a long pause from gambling—from several months to years.

They’re also plugged into some solid support networks with links to organisations like BeGambleAware, GamCare, and Gamblers Anonymous. These groups are there to help if you think gambling’s getting the better of you.

For the younger crowd, or rather, to keep the younger crowd out, Hello Casino is strict about checking IDs to make sure no one under 18 is playing. They recommend tools like NetNanny and CyberSitter to parents wanting to keep their kids’ online activities safe and appropriate.

Hello Casino’s also got your back when it comes to keeping your info safe. They use some serious encryption to make sure all your personal and payment details stay private, so you don’t have to worry about anyone snooping. They regularly check their systems to catch any issues before they become problems and stick to the rules about how they handle your data.

Expert's rating
License and Security 4.0

Hello Casino does a lot to make sure their players have the tools to play responsibly, but remember, these tools only work if you use them smartly. The casino’s setup is solid, showing that they’re committed to player safety. I’d give them a 4 out of 5 for their efforts to combine fun with responsibility in a way that’s basic but thorough.

Jamie Wall
Jamie Wall Casino Analyst

Hello Casino Terms and Conditions

Hello Casino has a set of Terms and Conditions that guide how players interact with their services. Here’s a breakdown of the key points from these terms that you should be aware of before playing:

  1. Age Limit: Players must be at least 18 years old to register and play. This is standard for most online casinos, reflecting legal age restrictions for gambling.
  2. Account Verification: All players need to verify their identity and age. This process can require submitting documents like ID cards or utility bills. It’s important for preventing fraud and complying with legal standards.
  3. Deposits and Withdrawals: The casino accepts various payment methods, but it’s crucial to check which are available in your region.
  4. Bonus Offers: Bonuses at Hello Casino come with specific conditions. These often include wagering requirements, meaning you’ll need to bet a certain amount before withdrawing bonus winnings.
  5. Game Fairness: Games are audited for fairness by independent bodies. However, players should note that game outcomes are generated randomly, and past results don’t guarantee future outcomes.
  6. Dormant Accounts: Accounts not accessed for a specified period may be considered dormant. This can lead to monthly administrative fees until the account balance is zero.
  7. Liability: The casino limits its liability in cases of system failures or errors. It’s common for online casinos to have such clauses to protect against unforeseen issues.
  8. Responsible Gambling: Tools and resources are available for players who may need support in managing their gambling habits. Features like deposit limits and self-exclusion are designed to help players control their gambling.
  9. Country Restrictions: Not all games or bonuses may be available in every country. It’s worth checking which parts of the casino’s offerings are accessible from your location.
  10. Changes to Terms: The casino reserves the right to modify terms and conditions. Players are encouraged to review these periodically to stay informed about any changes.

Registering and Account Confirmation at Hello Casino

Getting started with Hello Casino involves a few clear steps. Here’s how you can set up your account and some practical advice to keep in mind once you’re ready to start playing:

step 1 Personal and Contact Details:

Hit the “Sign Up” button, then proceed by providing your personal information, which includes your first name, last name, date of birth, and country of residence. This is standard procedure to confirm that only eligible players can sign up. Next, you’ll need to enter your email address, phone number, and physical address. Accuracy here is key to prevent any future hiccups with your account or communications.

step 2 Setting Up Your Account:

Now, pick a username and a strong password to secure your account. You’ll also select your preferred currency for transactions. This step is crucial as it personalises your account and prepares you for hassle-free transactions.

step 3 Agreeing to Terms:

You must agree to the casino’s terms and conditions. It’s tempting to breeze through this part, but taking the time to understand these terms can save you from future troubles.

step 4 Email Verification:

After registration, you’ll need to verify your email. This involves checking your inbox for a verification link from Hello Casino. Clicking this link activates your account, which is a necessary step to begin playing.

step 5 Payment Method Selection:

While you can choose your payment methods later, doing it now can streamline your future transactions. This step is not required immediately but setting it up now can save time later.

step 6 Opting Into Promotions:

At some point, you might see a pop-up asking if you want to receive updates on promotions. This is optional, but if you’re interested in bonuses and offers, it’s worth opting in.

After you’ve set up your account at Hello Casino, there are a few things you might want to do to really make the most of your time on the site:

  1. Get to Know the Place: It’s a good idea to click around and see what’s where. This will help you feel more at home and might even lead you to some hidden gems or favourite games faster.
  2. Set Limits Early: Right out of the gate, set some deposit limits. It’s an easy way to keep your spending in check so you can indulge in gamling without stress.
  3. Use the Safety Nets: Check out the available responsible gambling tools. They’re there to help you keep things fun and safe.
  4. Stay in the Loop: Opt into receiving promotions if you’re interested in snagging deals or bonuses. These can offer more playtime or a chance to try new games at a lower risk.

Hello Casino Bonuses

Hello Casino keeps things simple when it comes to promotions, offering a handful of deals that aim to give players a bit of extra value without overwhelming them with options. While the selection isn’t huge, the bonuses they do have are simple and easy to claim, making them worth a look if you’re after a few solid offers without too much fuss.

Welcome Promotion

Hello Casino starts off strong for new players with a welcoming offer that’s pretty easy to grab. If you’re new around here, you can get your hands on up to £100 in bonus money and an additional 100 bonus spins when you make your first deposit. The deal here is simple: deposit at least £10, and the casino matches it up to £100. You can use these spins on either Gonzo’s Quest or Starburst—two of the most popular slot games around.

One thing to consider is the 35x wagering requirement on the bonus money. It’s not the lowest, but it’s also not the steepest, making it reasonable if you’re planning to play a fair bit.

Sensational Sundays

Sundays get a little boost at Hello Casino. Every Sunday, your first deposit can get a 30% bonus up to £100. It’s a nice little top-up to end your week. Just log in, make a deposit of at least £10, and select the Slots & Tables bonus. The same 35x wagering requirement applies here, so it’s consistent with their other offers. This weekly perk is a decent way to stretch your Sunday play just a bit further, but it’s nothing out of the ordinary compared to what you might find at other online casinos.

Games Global Summer Spectacular

For those looking for something a bit more competitive, the Games Global Summer Spectacular is a month-long event that kicks off every Monday in August. It’s packed with a hefty prize pool of £500,000 split over four weeks, with each week dishing out £125,000 in prizes, including a juicy £10,000 for the top spot.

To get in on this, you need to opt in and place bets on qualifying games. Each bet boosts your chance to climb up the leaderboard, and with daily prize drops, there’s always a surprise, just a spin away. Remember, though, to claim any prizes within seven days—a quick turnaround that might catch some off guard.

Other Promotions

Hello Casino keeps the action lively with various other promotions throughout the year. They’re always cooking up something new with seasonal and festive deals, making it worthwhile to keep a regular check on their promotions page. Be it a holiday-themed event, additional match bonuses, or surprise drops, there’s usually something to elevate your playtime.

No Deposit Bonus

Currently, Hello Casino does not offer a no-deposit bonus, which might be a bit of a downer if you’re looking to test the waters without an initial financial commitment. While this is somewhat disappointing, especially when compared to other casinos in the Jumpman family that do offer such bonuses, the variety of other promotional offers does help soften that blow.

Expert's rating
Bonuses & Special Offers 4.0

Hello Casino’s bonus lineup has some attractive spots, like the generous welcome package and the special Sunday deal, but it tends to lack a consistent offering for existing players outside of special events. This can make the casino feel a bit hit or miss depending on when you log in. The absence of a no-deposit bonus and not much in the way of permanent deals for regulars means the rewards are more occasional than constant. Personally, while the promotions are fine, I find the lack of regular deals for returning players a bit disappointing. My personal rating for their bonus setup would be a 4 out of 5—it does the job but doesn’t quite keep the party going for everyone all the time.

Jamie Wall
Jamie Wall Casino Analyst

Hello Casino Loyalty Program

At Hello Casino, every bet counts, literally. From your first deposit, the casino hands you 500 Loyalty Points to get things rolling. This isn’t just a pat on the back; it’s the start of their loyalty scheme that rewards you for every £10 bet you place on their games as long as you opt-in.

After that initial deposit, you keep racking up points for all your play. Different games might earn you points at different rates, but the general rule is that the more you play, the more you earn. Once you’ve stacked up 1000 of these points, you can swap them for £5 of bonus money. This might sound simple, but there’s a bit of a twist with how you can use this bonus cash, thanks to a 35x wagering requirement that applies before you can withdraw it as real money.

Now, getting into the specifics of using your points, there’s a daily cap on how many you can convert. You’re looking at a minimum of 1000 points for redemption, which means you’ve got to have at least £5 of bonus cash to claim, but you can’t convert more than 10000 points in one day. This system could either be a motivator or a bit of a roadblock, depending on how you look at it.

Here’s where it gets a bit sticky. While the idea of earning points for playing sounds great, the reality is that the 35x wagering requirement can make it tough to really benefit from the bonus money you earn. It’s not just about playing; it’s about playing a lot if you want to see any real return from your redeemed points.

If you’re the type of player who visits often and sticks around for the long haul, Hello Casino’s loyalty program could certainly add a bit of extra oomph to your regular gambling sessions. But if you’re dipping in and out, or you’re someone who prefers to receive their freebies without a need to wager.

Loyalty Programme
Expert's rating 4.0

All things considered, Hello Casino’s loyalty program has its perks but also throws a few hurdles your way. For its potential to reward dedicated players but also the barriers in meeting wagering requirements, I’d give it a 4 out of 5. It’s a decent setup for those who frequent the slots or tables, but it doesn’t quite hit the mark of being exceptional or particularly generous without considerable effort from the player.

Jamie Wall
Jamie Wall Casino Analyst

Hello Casino Games and Interface

Hello Casino dishes out a pretty nice spread of gambling options. You’re looking at everything from slots and jackpots to table games and live casino action. If you’re into Slingo or Megaways, they’ve got those too. The amount of games is solid, and the backing by big-name developers like NetEnt, Microgaming, Betsoft, and Evolution Gaming means you’re getting quality along with quantity.

Game availability:

Game Type Quantity Most Popular Game
Slots 1,500+ Starburst
Jackpots 100+ Thunderstruck II Mega Moolah
Table Games 60+ Classic Blackjack Gold
Slingo 30+ Slingo Starburst
Live Casino 80+ Lightning Roulette
Megaways 90+ Chilli Heat Megaways
Other Games 80+ Thunderstruck II Video Bingo

The casino’s interface makes finding your favourite type of game easy, which is crucial because no one wants to waste time browsing through a confusing website. They’ve sorted their sizeable catalogue into clear categories like game types, novelty and popularity. The search function deserves a nod too. It’s not just there for show; it actually makes your life easier. You can zip through a huge library by typing in a game name or filtering by your favourite game provider. This detail, the provider filter, is a gem—it sorts them alphabetically and even shows their logos, making it super intuitive.

The casino also openly shows the RTP value for all games on a dedicated RTP page, which is perfect if you like knowing your odds upfront, and many players will certainly appreciate it.

But it’s not all positive. The interface, while mostly user-friendly, isn’t perfect. The absence of demo modes means you can’t try games before putting down cash. This could be a letdown if you’re cautious about where you want to bet your money.

What’s notable is how the games load. Quick and lag-free, getting into a game pretty much takes no time, games themselves also run well. The bright, attractive thumbnails also make scrolling through the game library less of a chore and more of a visual treat.

Proceed further to find out what exactly the casino offers for each type.

Slot Games at Hello Casino

Hello Casino is a hotspot for slot fans, boasting a collection of over 1,000 slot games. This lineup provides everyone with something that suits their style, with a mix of classic reels, adventurous narratives, and innovative features.

Here’s a rundown of some top slot games at Hello Casino, highlighting the game developer and RTP:

Game Title Provider RTP
Legacy of Dead Play’n GO 96.58%
Legacy of Egypt Play’n GO 96.50%
Eye of Horus Merkur 96.31%
Book of Dead Play’n GO 96.21%
Rich Wilde and the Tome of Insanity Play’n GO 96.20%
Fishin’ Frenzy The Big Catch Blueprint Gaming 96.12%
Starburst NetEnt 96.09%
Castle of Fire Play’n GO 96.01%
Big Bass Bonanza Pragmatic Play 95.76%
Gates of Olympus Pragmatic Play 95.51%

Jackpot Games at Hello Casino

For those chasing huge stakes, Hello Casino offers more than 100 jackpot games. These range from progressive jackpots, where the prize keeps growing, to fixed ones with set amounts. If you’re in it for this, these games could be worth a look.

Here’s a snapshot of some of the top jackpot games at Hello Casino:

Game Title Provider RTP
Book of Atem All For One Studios 96.45%
Templar Tumble Dream Drop Relax Gaming 96.25%
The Goonies Return Blueprint Gaming 96.00%
Happy Apples Red Tiger 95.70%
Cosmic Rush Four Leaf Gaming 94.00%
Wild Chapo Dream Drop Relax Gaming 94.00%
Apache Way Red Tiger Gaming 93.69%
Immortal Romance Mega Moolah Microgaming 92.03%
Thunderstruck II Mega Moolah Microgaming 92.01%
Book of Mega Moolah Microgaming 86.71%

Megaways Games at Hello Casino

If variety and high-paced action are what you’re after, check out the Megaways slots at Hello Casino. With over 90 different games, each offering tens of thousands of ways to win, these slots keep the fun rolling with every spin. The constantly shifting reels mean you never know what combination might land next.

Take a look at some of the best megaways games available at the casino:

Game Title Provider RTP
Cleopatra Megaways iSoftBet 96.26%
Forgotten Island Megaways All For One Studios 96.25%
Return of Kong Megaways Blueprint Gaming 96.03%
Destiny Joker Megaways Infinity Dragon Studios 95.98%
Buffalo King Megaways Pragmatic Play 95.55%
Chilli Heat Megaways Pragmatic Play 94.57%
Western Wilds Megaways Iron Dog Studio 94.00%
Apex Strike Megaways Iron Dog Studio 94.00%
Stargate Megaways Light and Wonder 94.00%
Mega Moolah Megaways Microgaming 86.93%

Slingo Games at Hello Casino

Hello Casino also offers more than 30 Slingo games, a blend of slots and bingo that delivers a unique twist every time you play. These games bring something a little different to the table, combining the familiarity of classic games with a fresh take on the action.

Here’s a detailed look at some of the top Slingo games at Hello Casino:

Game Title Provider RTP
Slingo Starburst Slingo Originals 96.50%
Red Hot Slingo Slingo Originals 96.33%
Slingo Rainbow Riches Slingo Originals 95.60%
Slingo Big Wheel Slingo Originals 95.55%
Slingo Berserk Slingo Originals 95.00%
Slingo Advance Slingo Originals 95.00%
Slingo Capital Gains Slingo Originals 94.68%
Slingo Money Train Slingo Originals 94.50%
Tetris Slingo Slingo Originals 94.07%
Slingo Cleopatra Slingo Originals 94.00%

Table Games at Hello Casino

Fans of traditional casino games will find plenty to play at Hello Casino, with over 60 table games on tap. From blackjack to roulette and poker, there’s a good mix of the classics, all with a modern twist to keep things interesting.

Below is a table highlighting some of the most popular table games at Hello Casino:

Game Title Provider RTP
Classic Blackjack Switch Studios 99.91%
Blackjack X-Change Gaming Realms 99.68%
European Blackjack Microgaming 99.60%
Blackjack 3D Iron Dog Studio 99.54%
Classic Blackjack Gold Microgaming 99.00%
I Luv Suits Shuffle Master 98.41%
20p Roulette Inspired Gaming 97.30%
Three Wheel Roulette Switch Studios 97.30%
3 Card Hold’Em Felt Gaming 96.23%
American Roulette Switch Studios 94.74%

Live Games at Hello Casino

For a taste of a more authentic atmosphere, Hello Casino has more than 80 live games that bring the feel of a real casino right to your screen. You’ll find all the usual suspects like roulette and blackjack, plus some more unique options like baccarat and game show-inspired games.

Find Top-10 best Live Games in the table below:

Game Title Provider RTP
Blackjack Azure Pragmatic Play 99.59%
Video Poker Evolution Gaming 99.54%
Baccarat First Person Evolution Gaming 98.95%
Instant Roulette Evolution Gaming 97.30%
Lightning Roulette Evolution Gaming 97.30%
Super Sic Bo Evolution Gaming 97.22%
Dead or Alive: Saloon Evolution Gaming 97.02%
Side Bet City Evolution Gaming 96.69%
Monopoly Live Evolution Gaming 96.23%
Crazy Time Evolution Gaming 96.08%

Other Games at Hello Casino

Hello Casino doesn’t just stop at the usual fare. There’s a range of over 80 other games, including scratch cards, video bingo, and keno, offering a change of pace when you’re looking for something different.

Let’s check some of the standout titles in these categories:

Game Title Provider RTP (%)
Hi-Lo Hacksaw Gaming 96.00%
Prize Punch Lucky Tap Design Works Gaming 95.21%
Thunderstruck II Video Bingo Microgaming 95.15%
Immortal Romance Video Bingo Microgaming 95.13%
Fishin’ Frenzy Full House Blueprint Gaming 95.03%
Maverick X AD Lunam 95.00%
Cash Pong Instant Tap Light and Wonder 94.99%
Lightning Box Keno Lightning Box 94.00%
Plinko Go 1X2gaming 94.00%
Summer Scratch Hacksaw Gaming 92.15%
Expert's rating
Variety of Games 4.5

Hello Casino really knows how to keep things sleek and simple, making it super easy to find your way around the game library. The clean and minimalistic design means you won’t get lost, even with tons of games to choose from. They’ve got a smart setup where you can sort games by the provider, which is a big plus if you’ve got your favourites. And being able to access the full list of game RTP is always nice and useful. Overall, I’d say Hello Casino scores a strong 4.5 out of 5. They deliver a great mix of variety and ease, though adding a demo mode could be the cherry on top.

Jamie Wall
Jamie Wall Casino Analyst

Mobile Gaming at Hello Casino

Hello Casino has geared up itself to be as accessible as possible on mobile devices, skipping the need for a dedicated app. This means players can jump into their favourite games directly through any standard web browser like Chrome, Safari, or Firefox on smartphones and tablets. The absence of an app might seem like a miss for some, but it simplifies things for players who prefer not to download extra software.

The mobile version of the site is trimmed down to make it run nicely on smaller screens without losing any of the essential functions that you’d find on the desktop version. Browsing is managed through a clean and concise menu, making it simple to switch between games, check out promotions, or manage your account settings. The overall design is tight and functional, with everything adjusted to fit the mobile format beautifully.

However, playing through a browser does have its drawbacks. The process of logging in every time can be a bit tedious compared to the tap-and-play convenience of an app. Additionally, while the site is optimised well for mobile use, occasional delays or lags are more noticeable on mobile internet connections, especially if you’re not on a strong Wi-Fi signal.

Games load fairly quickly, and the quality of graphics and sound is maintained across devices, which shows that Hello Casino hasn’t skimped on the quality of its mobile version. The games themselves adjust to different screen sizes with no problem.

Expert's rating
Mobile Gaming Experience 4.0

Hello Casino’s mobile setup does a solid job of bringing a quality casino package to your smartphone or tablet, though it isn’t without its cons. The ease of use and quality of games are commendable, but the potential for even snappier gameplay via a dedicated app could raise the bar. Given this, I’d rate the mobile readiness of Hello Casino a 4 out of 5. It works well for what it is, but there’s a bit of room for improvement to make it a truly solid mobile version.

Jamie Wall
Jamie Wall Casino Analyst

Hello Casino Deposit Methods

Hello Casino keeps it simple when you want to add some cash to your account. They’ve got a bunch of payment methods that are pretty standard and widely accepted. You can use Visa, Mastercard, PayPal, Trustly, Neosurf, Paysafecard, Skrill, Neteller, and even a good old Bank Wire. No matter what method you choose, you can start playing quickly because the deposits hit your account fast. The minimum deposit is set to an acceptable £10, which is a norm in the industry.

Deposit method breakdown:

Payment Method Min. Deposit Commission Fees Processing Speed
Visa £10 No fee Instant
Mastercard £10 No fee Instant
PayPal £10 No fee Instant
Trustly £10 No fee Instant
Neosurf £10 No fee Instant
Paysafecard £10 No fee Instant
Skrill £10 No fee Instant
Neteller £10 No fee Instant
Bank Wire £10 No fee 1-3 business days

Depositing is as easy. Just hit the “Deposit” button once you’re logged in. Pick your preferred payment method from the list, follow the steps, and you’re done. Your funds should be ready to use right away. It’s quick, and there are no issues at all. And the best thing about this, is that there are no fees involved here.

Expert's rating
Deposit Methods 4.5

I give Hello Casino’s deposit system a solid 4.5 out of 5. The process is efficient, the options are plentiful, and there are no annoying fees to worry about. Minimum deposit is accessible as well. Overall, they’ve done a good job of making sure you can get your money in easily so you can focus on playing.

Jamie Wall
Jamie Wall Casino Analyst

Hello Casino Withdrawal Methods

Just like with topping-up, Hello Casino withdrawing your winnings is easy. Still, it’s important to note right off the bat that not all deposit methods are available for withdrawals. While you can deposit with options like PayPal and Mastercard, when it comes time to take your money out, you’ll need to pick from a shorter list: Bank Wire, Visa, Neteller, and Skrill. Yes, even the common methods used for cashouts get the cut. In such situations, you will be able to choose an alternative way to receive your money.

One the plus side, Hello Casino keeps its minimum withdrawal limit low, at £10. This means you don’t really need to wait until you win more before you can withdraw.

Withdrawal method breakdown:

Payment Method Min. Withdrawal Commission Fees Processing Time
Bank Wire £10 N/A Within 3-5 business days
Visa £10 N/A Up to 3 business days after approval
Neteller £10 N/A Up to 3 business days after approval
Skrill £10 N/A Up to 3 business days after approval

To cash out, you simply go to the ‘Withdraw’ section in your account. Here’s what you do: enter how much money you want to take out, confirm your password, and choose how you want to receive your funds. The steps are pretty easy to follow.

Now, withdrawals don’t happen instantly. They’re held for at least 24 hours as they’re under review. If you’re pulling money out via Bank Wire, the processing only happens once a week, so you might be waiting a bit longer, specifically until the following Tuesday. Visa, Neteller, and Skrill are quicker, typically taking around 3 business days to process after everything’s been approved.

Here’s the rub—while Hello Casino doesn’t charge you to take out your money, your bank or payment service might not be as forgiving. They could hit you with fees, especially if there’s a currency exchange involved. It’s always a good idea to call them or check their terms so you’re not surprised by the extra charges.

Expert's rating
Withdrawal Methods 4.0

Given the mixed bag of efficiency and constraints, I’d personally rate the cash-out process at Hello Casino a 4 out of 5. It works well enough most of the time, but there’s definitely room for improvement, especially in speeding up the process and expanding the withdrawal methods to match the deposit options. This would help even out the casino’s banking structure and make it more accommodating for a variety of players.

Jamie Wall
Jamie Wall Casino Analyst

Customer Support at Hello Casino

Hello Casino provides a couple of simple ways to get in touch if you hit a snag or just have a question. They’ve kept it simple: you can reach out via live chat or email. The live chat is especially handy because you can use it right from the website, and it’s available even if you haven’t signed up yet. This makes it super easy for potential new players to get answers fast.

Here’s a simpler take on their support options:

Method Details Response Time
Live Chat Direct access on-site, no login for visitors Instant, within a minute
Email [email protected] Within a few hours
FAQ Direct access N/A

Live chat is your go-to if you need a quick fix. It’s right there on the site. Just pop open the chat window; either use your PIN if registered or proceed without it. Then, type in your question, and usually, you get a reply within moments. This service is great for sorting out simple issues or getting quick answers. If you need to discuss something more detailed or send over some documents, then email is your best bet. You can send an e-mail to [email protected].

The FAQ section, though, could do with a bit more oomph. It’s fine for what it is, covering the basics and getting new players started. But if you’ve got a less common question or a more complex issue, you might find it lacking. You’ll likely end up needing to use one of the direct contact options instead.

I gave the live chat a go to see how they handle queries in real time by asking about any hidden fees that might come with depositing money. I opened the chat, entered my previously set pin, and was connected with an agent named Sarah. She was friendly and knowledgeable, which made the whole interaction feel easy and informal. Sarah quickly confirmed that there were no deposit fees at Hello Casino, which was a relief. The whole chat wrapped up in less than five minutes—efficient and to the point.

Expert's rating
Customer Support 4.0

While the support at Hello Casino is reliable and accessible, making sure you can usually get the help you need when you need it, the FAQ could be more comprehensive. Given this, and the ease of contact otherwise, I’d give their customer support a 4 out of 5. They do a solid job overall, but there’s a bit of room for improvement in making sure players can find answers on their own without needing to reach out.

Jamie Wall
Jamie Wall Casino Analyst

KYC Process of Hello Casino

Hello Casino takes its legal responsibilities seriously, especially when it comes to confirming that all players are of age and their identities are verified. This is a necessary step to guarantee everyone plays safely and responsibly.

If Hello Casino can’t automatically verify your details during sign-up, they’ll ask you to submit some specific documents. Here’s what you’ll likely need to provide:

  1. Proof of ID: This could be your passport, driving license, or a government-issued ID card. They need this to confirm you are who you say you are.
  2. Proof of Address: You can use a recent utility bill, bank statement, or an official government letter that shows your name and address. This proves you live where you claim.
  3. Proof of Payment Method: This is to verify that the payment method you’ve used belongs to you, confirming all transactions are secure and above board.

You might as well send your documents sooner rather than later. Even if they haven’t asked for them yet, you’ll need to get verified eventually, especially before making withdrawals. Doing this early on can save you time and hassle later. Also besides the identity checks, you might need to provide the source of Funds statement at some point, so keep that in mind.

I found the option to upload these documents in a slightly tucked-away section of the site. It’s under ‘My Account’ and then ‘My Details.’ It’s not immediately obvious, but once you’re there, it’s pretty easy. The upload process was simple, and although it was a bit hidden, it only took me a few minutes to get everything sorted once I found the right page.

What Do Players Think About Hello Casino

trustpilot

Trustpilot

Hello Casino isn’t making a great impression on TrustPilot, where it sits at a low 1.9 out of 5 stars from 16 reviews. The unclaimed profile might play a part in this, but the feedback speaks for itself. Players are clearly frustrated, and their concerns center on a few key areas that keep coming up.

A lot of the criticism revolves around withdrawals. Several users report delays or outright blocks on their cashouts, often without a clear reason. This lack of transparency is a big deal, leaving players feeling uneasy about the site’s reliability. It’s one thing to have to wait, but it’s another when you’re unsure why your money isn’t coming through.

Customer service also gets mixed reviews, with more leaning toward the negative side. Some players mention decent interactions, but too many others say they were left hanging or received conflicting information. It’s frustrating when the support that’s supposed to help you ends up adding to your problems instead of solving them.

Another sore spot is the bonus terms. A number of players felt tricked by the conditions attached to bonuses, with some even having their winnings confiscated because they didn’t fully understand the fine print. It’s an issue that leaves a bad taste, especially when it comes to money that players believe they’ve won fairly.

Hello Casino seems to have potential but falls short in critical areas. The recurring problems with withdrawals, unclear bonus terms, and inconsistent customer support paint a picture of a casino that needs to get its act together if it wants to win back the trust of its players.

casinoguru

Casino Guru

The reviews for Hello Casino on Casino Guru show a clear split in player opinions. With a 6.1 out of 10 rating, the feedback is a mix of praise and frustration, making it difficult to pin down a consistent quality.

On the positive side, some players like the game selection and the occasional bonus perks, like random free spins. There are a few stories of fast payouts and helpful customer support, which give the casino some credibility. These positive moments are what keep some players coming back, despite the issues others have faced.

However, there’s a noticeable pattern of complaints about withdrawal problems. Many players mention delays, obstacles, or even outright denial of their cash-outs, which understandably leads to a lot of frustration. The inconsistency in customer service also comes up frequently, with some users getting the help they need while others are left in the dark.

Hello Casino seems to have potential but is held back by recurring issues that affect player trust. The mix of good and bad opinions leaves a lot to be desired, especially for those who expect problem-free transactions and reliable support.

askgamblers

AskGamblers

The reviews for Hello Casino on AskGamblers paint a mixed picture. With a rating of 7.4/10 based on 35 user reviews, it’s clear that opinions are divided. Many players appreciate the casino’s wide game selection and fast customer support. The design and ease of finding games are also frequently praised. However, a significant number of reviews highlight frustrations, particularly around slow withdrawals and a tedious verification process. The fact that players often wait 48 hours or more for their withdrawals to be processed, only to be tempted to reverse them, is a recurring complaint.

A standout positive aspect is that the casino does respond to some negative reviews, which shows a willingness to listen to its players. Despite this, the slow withdrawal times and cumbersome verification process remain consistent issues. Some users even report losing their winnings due to these delays, as the option to reverse withdrawals during the pending period proves too tempting. On the other hand, those who managed to complete the process without issues often report successful transactions and quick payouts, adding to the mixed feedback.

Another common point of frustration is the lack of certain game providers, such as Microgaming, and regional restrictions on specific games. Despite having a broad selection of titles, these gaps leave some players disappointed. Additionally, while the welcome bonuses and wager-free spins are appreciated, the limited availability of these offers in certain regions also adds to the dissatisfaction.

Hello Casino offers a decent casino with some strong points, but the frequent complaints about slow withdrawals and a demanding verification process cannot be ignored. The casino’s attempts to address negative feedback are commendable, with withdrawals being the most important aspect for each player.

Final Words

Hello Casino has some solid strengths but also a few areas that could use some work. Starting with the interface, it’s clean and user-friendly, but there are some features that feel like missed opportunities. The provider filter is a standout—one of the best I’ve seen. It allows you to quickly find games from specific providers, which is really useful if you have favourites.

The game selection is massive, with a broad assortment of slots, table games, and live casino options. The presence of RTP information for some games is a nice touch, adding a bit of transparency that players will appreciate. However, it’s not all positive. The absence of a demo mode for many games is a drawback, as it prevents players from trying out games before committing real money.

When it comes to customer support, Hello Casino does a good job overall. The live chat is quick and effective, with friendly agents ready to assist at any time. The 24/7 availability is a big plus, especially for those who like to play during off-hours. However, the FAQ section leaves something to be desired. It’s basic and could be expanded to cover more specific issues, reducing the need to contact support for common queries.

Payment methods are another mixed bag. On the positive side, there are plenty of options for depositing funds, including popular methods like Visa, PayPal, and Neteller. The downside is that not all of these options are available for withdrawals, which feels limiting.

Finally, the promotions at Hello Casino are decent but could definitely be more varied. The welcome bonus is generous enough, and there are ongoing offers like Sensational Sundays, but there’s room for a bigger variety. Adding more seasonal or limited-time promotions would give players more to look forward to.

In conclusion, Hello Casino does a lot right but also has areas where it could improve. The interface is mostly user-friendly, the game selection is solid, and the support is reliable. However, the limited withdrawal options and not many deals for existing players are drawbacks that hold it back from being top-tier. Overall, I’d give Hello Casino a 4 out of 5. It’s a solid option for those who want a decent gambling environment with good support, but there’s definitely room for growth. So, if you’re not aversed by the negatives, I’d say it’s worth giving it a try.

Overall Rating

How we rank 4.2
First Impression 4.5
License and Security 4.0
Bonuses & Special Offers 4.0
Loyalty Programme 4.0
Variety of Games 4.5
Mobile Gaming Experience 4.0
Deposit Methods 4.5
Withdrawal Methods 4.0
Customer Support 4.0
Jamie Wall
Jamie Wall Casino Analyst

Support

  • Email [email protected]
  • Telephone General: +356 35-500-043
  • Live Help No
  • Countries Available United Kingdom, Germany, Finland, Norway, Sweden, Peru, New Zealand, Chile, Canada
  • Affiliate Program Superflypartners

FAQ

I have a technical issue with a game at Hello Casino; what should I do?

If you’re dealing with game-related problems like slow performance, errors, or games that won’t load, there are a few troubleshooting steps you can try before contacting support. First, log out of your account and log back in. If that doesn’t work, try playing the game on a different device, such as your phone or computer. Using an incognito or alternative browser might also help. If you’re on your phone, switching to another browser or restarting the device could solve the issue. Finally, clearing your cache and cookies can often fix these problems. Instructions for clearing cache and cookies are easily found online for browsers like Chrome, Firefox, Edge, and Safari. If none of these steps work, then it’s time to reach out to Hello Casino’s support team for further assistance.

What should I do if I was disconnected during the game?

If you get disconnected while playing, don’t panic. Just log out of your account, then log back in and re-open the game. Most of the time, you’ll be able to pick up right where you left off, thanks to the game’s random number generator. In some cases, you’ll see the end result of your spin, including any winnings credited to your account, instead of watching the spin replay. If you want to double-check the outcome, you can always review your game history by going to My Account > Account History and filtering the date range.

How can I update my email at Hello Casino?

To update your email address, you’ll need to contact Hello Casino’s support team via live chat. They’ll ask you to complete a verification process DPA and provide both your old and new email addresses. Once verified, the request will be sent to the relevant department, and they’ll handle the change for you.

Can I remove the bonus at Hello Casino?

Yes, it’s possible to remove a bonus under certain conditions. You can remove the bonus if you haven’t wagered or played with it yet, or if your account balance is zero. In some regions, you can also forfeit the bonus when making a withdrawal request. To find out if you’re eligible or if you need help with the process, reach out to the Customer Support team via live chat. They’ll guide you through the steps, which are subject to verification.

Can I deposit with a credit card at Hello Casino?

No, depositing with a credit card is not allowed at Hello Casino. This is due to the UKGC regulations that prohibit the use of credit cards for gambling transactions across all licensed casinos in the UK. This rule is in place to promote responsible gambling and help prevent players from accumulating debt while playing.

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User reviews of Hello Casino

User Rating Rated by 4 users
4.5
Good Neutral Bad
Have you had any prior experience with this casino?
5.0

September 28, 2024

Amalia

United Kingdom United Kingdom

It all started with some free spins that won me £70! Since then, I've been winning again and again. I really like Hello Casino; it's awesome! Big shoutout to the support team for the free spins—thanks
4.3

September 12, 2024

lola

United Kingdom United Kingdom

It's an awesome online gambling site with an array of casino games. The site is user-friendly and perfect for gaming on the move. Additionally, their fantastic bonuses and promotions can significantly increase your winnings. The quick and hassle-free withdrawal process truly sets this casino apart from others!
Like
Attractive bonuses and promotions
Dislike
Occasional technical glitches
5.0

December 27, 2023

Hayden Docherty

United Kingdom United Kingdom

Like
Easy to verify account, great Variety of games and higher payout rate than other casino sites
Dislike
At the moment i cant say anything
3.7

July 25, 2023

Green

United Kingdom United Kingdom

Underwhelming support. Response times were slow, and solutions were generic and unhelpful.
Like
Site Design

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