21Bets Casino

21Bets Casino has two full licences, one from the UK Gambling Commission and one from the Malta Gaming Authority. You can check this info on the site’s footer.

The casino takes its duty to guide users seriously and provides all the important tools: deposit limits, cooling-off breaks, reality checks, and self-exclusion. Links to responsible gambling organisations are also present.

Security Aspects at 21Bets Casino

21Bets earned a fair level of trust. It has two licences, a clean record of its own, and clear safer-play tools.

21Bets Casino gives UK users eleven ways to add funds, a rather generous lineup. Minimum here is between £10 and £20, depending on the method you select. We’d like it to be consistent across all options, though. There are maximum limits applied to some methods.

21Bets Casino Deposit Methods

I tried a £10 Visa deposit and the page froze on the processing screen. This happened before, so I switched to Incognito mode and tried again. The payment cleared in seconds.

Jordan Conroy Editor

21 Bets Casino takes a different approach to promotions than most ProgressPlay brands. This time, most of the offers rely on free spins and small prize wheels. The only drawback is the lack of any no deposit bonus. Skrill and Neteller deposits do not qualify for any of the deals on the site.

21Bets Casino advertises a library of over 4,000 titles from more than 25 studios. This is a large catalogue by UK standards, so users who like having many choices will not feel shortchanged here.

To view the full catalogue, you must rely on the slim left menu, open the “Games” tab, and move through a horizontal row of categories that scroll sideways. A provider filter would help here, especially since 21Bets lists the studio on every thumbnail.

Every thumbnail shows the title, the studio, and a heart icon for your favourites. Most titles give access to a demo mode once you register your account, but you will not find rules, RTP details or any other helpful notes on the casino’s pages.

I had to test some games for this 21Bets review. Performance was fair overall. Most games opened in 10 to 15 seconds, a few needed around 20, and nothing broke once it launched. Some titles paused for a moment, but the issue never carried on.

Jordan Conroy Editor

Game Types Available at 21Bets Casino

Slots

The casino library contains nearly 2,000 slot titles. These go from regular slots, to megaways and more advanced games stocked with features.

Slot Games at 21Bets Casino

I decided to give Starburst a try once again. This time, I played 50 spins at £0.50 each. As accessible as this game is, it’s bare in features as it really only has wild symbols.

Jordan Conroy Editor

Casual Games

There’s around 100 casual games, which include video bingo, lotto, scratch cards, and a lot of other instant win games.

Casual Games at 21Bets Casino

I gave Wheel of Luck a go. It’s a fun and fast-paced game at first, but it quickly goes dull.

Table Games

You will also find a decent table game selection that has multiple variations of roulette, blackjack, poker, and baccarat.

Table Games at 21Bets Casino

Live Casino Games

21Bets separates Live Games from the rest, which makes them easy to browse. They have roulette, blackjack, baccarat and game shows. A whole bundle.

Live Games at 21Bets Casino

I tried out MONOPOLY Live. Through 30 minutes of £2 bets, the bonus round appeared once. For me, the wheel spins averaged 25-30 seconds between bets, with most outcomes landing on multipliers between 2x and 5x.

Jordan Conroy Editor

21Bets Casino lets you withdraw through 9 methods, all with a minimum of £2.50, which is lower than the average market value.

JeffBet Withdrawal Methods

I cashed out £10, and my request was instantly placed in the queue, but moved through it quickly. Withdrawal time was lower than stated by the casino. I like that it provided this information.

Jordan Conroy Editor

21Bets Casino reviews point out that there might be a delay with withdrawals, so keep this in mind.

KYC

The casino performs age checks during sign-up, and if it cannot confirm your details, it asks for proof of ID and address. You can do so through an upload page inside the Account menu, so you do not need to search for it.

The FAQ includes a whole block related to the process, so if you have any questions, give it a look.

21Bets Casino gives users three help routes: chat, email and a large FAQ. The Support button on the left pulls up the Help Centre, and chat appears only while that window stays open.

During our 21 Bets Casino review, we noticed that if you close it, the chat icon disappears, which can confuse new users.

The chat line starts with a bot. To reach an agent, I had to choose the option that said my question was not listed. I was connected within 2 minutes and asked the team questions on phone support, an app and card payouts. Each of my inquiries was answered in sub 2 minutes, and the agent was polite throughout. I was pretty satisfied with their coverage.

Jordan Conroy Editor

Support Options at 21Bets Casino

Email support goes through [email protected], though the site does not show this address anywhere obvious; we found it deep in the FAQ.

Speaking of which, the FAQ here is very good. It has ten categories and more than one hundred articles. There’s a search bar, so you can find questions by keywords fast. We also appreciate a language toggle; not often do casinos offer this.