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Playluck Casino UK

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Playluck Casino Welcome Bonus

Up to £100 + 100 FS

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#Ad, 18+, BeGambleAware | Terms and Conditions apply. Offer valid upon 4 deposits. New players only. Min. ...deposit £20. Welcome package split over 4 deposit, 35x wagering applies. Full Bonus T&C Show more

Playluck Casino Promo Codes

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Playluck Casino Review

Playluck Casino is one of the many online casino websites UK players can visit. In this review, we'll look into what Playluck offers, especially its bonuses. The casino has games and safe payment options, but like any site, it has pros and cons. We'll also discuss how easy it is to use the site and how good their customer service is. If you're considering trying Playluck Casino, this review will give you a clear idea of what to expect. Let's explore further.

  • Launched in 2020
  • License UK Gambling Commission, Malta Gaming Authority (MGA)
  • Min Deposit £10
  • Payment Methods

    Visa, MasterCard, Skrill, AstroPay, Online Bank Transfer, Trustly, PayPal, MuchBetter, Paysafecard

  • Withdrawal Methods

    Visa, MasterCard, Bank Transfer, Skrill, PayPal, Muchbetter, Trustly, AstroPay

  • Min Withdrawal £10
  • Games 3568
  • Game Types

    Baccarat, Bingo, Blackjack, Keno, Roulette, Scratch Cards, Slots

  • Game Providers

    NetEnt, Microgaming, Play'n Go, Big Time Gaming, Lightning Box, Pragmatic Play, Thunderkick, NextGen Gaming, Blueprint Gaming, Betsoft, Evolution Gaming, Ezugi, PariPlay, Quickspin, iSoftBet, Ainsworth Gaming Technology, IGT (WagerWorks), NeoGames, Realistic Games, Red Tiger Gaming, 2 By 2 Gaming, Just For The Win, Amaya (Chartwell), Elk Studios, Playson, Rabcat, Red Rake Gaming, GreenTube, High5Games, Electric Elephant, Merkur Gaming, Old Skool Studios, Reel Time Gaming, Side City Studios, Skillzzgaming, Booming Games, Fantasma Games, Foxium, GameArt, Habanero, Inbet Games, Synot Games, Tom Horn Gaming, Sigma Games, Booongo Gaming, GAMING1, Gamomat, Nolimit City, Oryx Gaming, Wazdan, Bally Wulff

Playluck Casino Pros & Cons

  • Pros

  • Game Selection: Various slots and especially live games.
  • Withdrawal Process: Efficient withdrawal processes with no associated fees.
  • Welcome Package: A simple Welcome Package that spreads over the first 4 deposits.
  • FAQ Section: Detailed FAQ section for player assistance.
  • Mobile Performance: Good mobile website performance, ensuring accessibility on the go.
  • Cons

  • Support Availability: Customer support isn't available 24/7.
  • Game Variety: No scratchcard game options.
  • Mobile App Availability: No dedicated mobile app.
  • Interface Usability: The interface could benefit from more advanced filtering options, especially for game searches.

About Playluck Casino

Playluck Casino, launched by Aspire Global International in 2020, has gained quite a fanbase. While it has its unique areas, the casino shares certain similarities with its sibling casinos under the parent company, which existing players might recognise. This characteristic blend provides an interesting backdrop for its operations in the UK market.

General information:

Parent Company Name

Aspire Global International LTD

Website

playluck.com

Head Office

135, High street, Sliema SLM 1548, Malta

CEO

Tsachi Maimon

Company size/Employees

201-500 employees

Licenses, Security, and Player Protection

Queens-Guild adheres to robust standards of fair play and integrity, substantiated by being licensed and regulated by the United Kingdom Gambling Commission (UKGC) under account number 39483. The granted license envelops various gambling dimensions, including casino operations, bingo, and real-time event betting, attesting to its multifaceted gambling offerings.

License information:

Licenses held

UK Gambling Commission

UKGC Account number

39483

Account Link

https://www.gamblingcommission.gov.uk/public-register/business/detail/39483

Remote Gaming Regulations of Malta License Number

MGA/CRP/148/2007

Prioritising player well-being is central to Playluck Casino’s policy. Tools like Net Nanny and Gamlock have been integrated to safeguard minors. For players seeking more control over their gaming habits, the casino offers features such as deposit limits, allowing players to set a maximum deposit amount. There’s also the ‘Cool Off Period,’ a function enabling players to take a short break from gaming.

More intense measures like ‘Self-Exclusion’ let players opt out of gaming for an extended period. The ‘Reality Check’ feature is a constant reminder, ensuring players remain cognizant of the time they spend gaming.

Playluck Casino collaborates with several responsible gambling services for players needing external assistance. These include the Gambling Therapy Helpline, Gamblers Anonymous, and the Helping Hand/IGC.

Cybersecurity is a critical concern in the online casino market. Playluck Casino demonstrates its commitment to this by implementing strong cybersecurity measures. These measures guarantee that player data, as well as financial transactions, remain secure against potential threats.

Security aspect information:

SSL encryption

128-bit

Deposit Limits

Yes

Activity Limitations

Yes

Self Exclusion

Yes

Protection of Minors

Net Nanny and Gamlock

Problem Gambling Organisations

Gambling Therapy Helpline, Gamblers Anonymous, Helping Hand/IGC

IT-Security

GTS CA 1P5

Firewall

Yes

Anti Money Laundering

Identity verification checks, source of funds documentation

Playluck Casino is committed to maintaining high licensing and player protection standards. Given the stringent licensing and proactive measures for player well-being, Playluck Casino’s licensing, cybersecurity, and responsible gambling aspects merit a rating of 4.5 out of 5.

Terms and Conditions

Understanding the terms and conditions of a casino is crucial for players to make sure a transparent and hassle-free gaming environment. Below is a synthesised list of terms and conditions for Playluck Casino:

  1. Eligibility: Players must be at least 18 or the legal age of majority in their jurisdiction, whichever is greater.
  2. Account Creation: Only one account is allowed per player. Multiple accounts may lead to suspension or termination.
  3. Bonuses: Bonuses offered by Playluck Casino have specific wagering requirements. Players must meet these requirements before withdrawing bonus winnings.
  4. Withdrawal Limitations: There might be restrictions on the maximum amount that can be withdrawn within a specified period.
  5. Inactive Accounts: Accounts that remain inactive for over 12 months may be deemed dormant and could incur administrative fees.
  6. Gameplay Fairness: Players are forbidden from using any tools, strategies, or tactics that provide an unfair game advantage.
  7. Intellectual Property: All content on the Playluck Casino website, including graphics, software, and logos, is the property of the casino or its licensors.
  8. Termination: Playluck Casino reserves the right to terminate an account if a player breaches any terms or conditions.
  9. Data Protection: Player data will be protected by the casino’s privacy policy. Selling or trading personal data is strictly prohibited.
  10. Disputes: In the event of any disputes, decisions made by Playluck Casino will be deemed final, although players may have the right to approach relevant regulatory bodies.
  11. Jurisdiction: These terms and conditions are governed by the jurisdiction’s laws where Playluck Casino holds its primary license.
  12. Updates: Playluck Casino reserves the right to update or modify these terms and conditions without prior notice.

Registering and Confirming Your Account at Playluck Casino

Joining Playluck Casino is a streamlined process designed for user ease. Follow these steps to register and confirm your account:

  1. Visit the Website: Navigate to the official Playluck Casino website.
  2. Click ‘Deposit and Play’ or ‘Create Account’ button: This will initiate the registration process.
  3. Fill in the Registration Form: You’ll typically be asked for details such as your full name, date of birth, address, email, and a chosen password.
  4. Agree to Terms and Conditions: Before submitting the form, you must agree to Playluck Casino’s terms and conditions. Guarantee you read these carefully.
  5. Submit the Registration Form: Once all details are filled in, submit the form.
  6. Email Verification: Shortly after registering, you should receive an email with a verification link. Click on this link to verify your email address.
  7. Document Submission: To add security and comply with regulations, you might be asked to submit identification documents. This can include a copy of your passport, driver’s license, or utility bill. Make sure the documents are clear and legible.
  8. Account Confirmation: Once the Playluck Casino team verifies your documents, your account will be confirmed, granting you full access to the casino’s offerings. Remember, keeping your login details secure is vital. Never share your password, and consider changing it periodically for added security.

Once the registration process is complete, players can explore and take advantage of the bonus offerings available at Playluck Casino.

Playluck Casino Bonuses

Playluck Casino offers a lively gameplay and a notably limited bonus variety. Players venturing into the casino’s promotional landscape will primarily encounter the neat welcome package, which, despite its size, doesn’t necessarily compensate for the lack of many bonus options for the regular player base. Beyond this, the offerings essentially narrow down to periodic tournaments. Below we explore the deals the casino does offer.

Welcome Bonus

For newcomers to Playluck Casino, the Welcome Bundle is an attractive introduction. This package offers potential rewards of up to £100, alongside an additional 100 Free Spins.

Players receive a 50% match up to £50 on the initial deposit. To sweeten the deal, there are 30 extra spins meant for the popular game, Starburst. The benefits continue with the second deposit, which provides another 20 spins, again reserved for Starburst. The rewards shift slightly with the third deposit, which provides players with 20 extra spins for the game Book of Dead. In conclusion, the fourth deposit matches 50% up to £50 and comes with 30 spins for Legacy of Egypt.

An integral aspect of any promotion is the associated conditions. At Playluck Casino, for bonuses tied to deposits, players are required to wager the bonus amount 35 times before withdrawals relating to the bonus are permitted. The spins also come with a 50x wagering requirement.

The spins have a specific time constraint. Players have 24 hours from being credited to use these spins, underscoring the importance of being prompt. Additionally, the entire promotion remains valid for 72 hours from activation.

Overall, Playluck Casino’s Welcome Bundle provides players with numerous opportunities across various games. Players need to be aware of the stipulated requirements when planning their gameplay.

Aside from the Welcome Promotion, Playluck Casino offers other attractive deals for players wishing to diversify their gameplay.

Drops & Wins and Other Tournaments

Playluck Casino has reintroduced its sought-after Drops & Wins promotion, drawing attention with a staggering monthly prize pot of £2,000,000. Running from 05.04.2023 to 06.03.2024, this extended promotion provides multiple chances for players to secure notable rewards. Participants can set their sights on weekly tournament pools amounting to £255,000. Simultaneously, Daily Prize Drops offer a slice of the £35,000 pie.

To participate, players are encouraged to explore some of Pragmatic’s most favoured slots, aiming for leaderboard dominance and snagging random prizes. The annual prize fund for this event reaches a solid £24,000,000. In the breakdown, there are 48 weekly tournaments, each with a £255,000 prize pool, and 336 daily events, each presenting a £35,000 reward. A minimum bet of £0.50, or its currency equivalent, grants entry. For clarity, daily rewards are handed out randomly, whereas weekly events follow a points-driven formula rooted in three in-game challenges.

In addition to the Drops & Wins, Playluck Casino spices things up with random time-limited monthly tournaments. These showcase varying prize amounts and an ever-changing game list, ensuring players a renewed sense of fun.

No Deposit Bonus

Upon our examination, Playluck Casino does not currently provide a no-deposit bonus. Nevertheless, while the range of bonus offerings is limited, players can benefit from a generous welcome bonus package. This deal can substantially boost newcomers, setting the stage for an interesting gamble at the casino.

Playluck Casino draws attention with its welcome bonus spanning four deposits, providing a compelling reason for newcomers to sign up. However, beyond this attractive initiation, the offerings for long-term, existing players seem limited. While the Drops & Wins event is notable, a broader spectrum of promotions, like additional free spins or match bonuses, would be a welcome addition for loyal players. Given the present landscape, the bonus quality at Playluck Casino sits at a rating of 3.5 out of 5.

Playluck Casino Deposit Methods

For an online casino, it’s important to offer players a range of secure and efficient deposit options. Playluck Casino provides a well-rounded selection of deposit methods that appeal to different player preferences.

The minimum amount for deposits across all methods at Playluck Casino is set at £10. Additionally, players will be pleased to know that the casino does not charge any commission fees for deposit transactions.

Here’s a detailed breakdown of the deposit methods available:

Payment Method

Min. Deposit

Commission

Speed of Deposit Processing

Visa

£10

None

Instant

MasterCard

£10

None

Instant

Skrill

£10

None

Instant

AstroPay

£10

None

Instant

Online Bank Transfer

£10

None

Instant – 5 days

Trustly

£10

None

Instant

PayPal

£10

None

Instant

MuchBetter

£10

None

Instant

Paysafecard

£10

None

Instant

Playluck Casino provides players with a range of efficient deposit options that process swiftly and without any added fees. They have set a low minimum deposit of £10, accommodating players on different budgets. Their choices, which include widely-used methods like PayPal, Skrill, and traditional card payments, demonstrate their focus on player convenience. Based on these factors, the deposit methods at Playluck Casino earn a solid 4.5 out of 5 rating.

Playluck Casino Withdrawal Methods

Withdrawal processes at a casino are just as crucial as deposit methods, if not more so. Playluck Casino offers an efficient and transparent withdrawal process that reflects the high standards of the casino’s overall operations. Notably, the minimum cashout amount at Playluck is set at a reasonable £10, making it accessible for players to retrieve their winnings without accumulating a large balance.

Here’s a detailed breakdown of the withdrawal methods available:

Payment Method

Min. Withdrawal

Commission

Withdrawal Processing Speed

Visa

£10

None

0-6 days

MasterCard

£10

None

0-6 days

Bank Transfer

£10

None

2 – 6 days

Skrill

£10

None

0-2 days

PayPal

£10

None

0-2 days

Muchbetter

£10

None

0-2 days

Trustly

£10

None

0-4 days

AstroPay

£10

None

3 days

The specifics regarding the maximum withdrawal amounts are not provided. Still, players can expect simple transactions without fees from the casino. Once a cash-out request is made, it enters a processing phase which typically lasts up to 48 hours.

Playluck Casino offers a diversified selection of withdrawal methods, ensuring players have choices that best fit their preferences. The absence of fees and a consistent processing time across all methods demonstrates the casino’s player-centric approach. While the deposit times do vary, the transparency and array of options contribute positively to player satisfaction. Given these features, we rate the withdrawal methods at Playluck Casino a 4.5 out of 5.

Playluck Casino Customer Service

An essential part of any online casino is the effectiveness and accessibility of its customer service. Playluck Casino provides multiple methods for players to seek assistance and resolve any issues they might encounter.

The Playluck support team is on standby seven days a week, though it’s important to note that they are unavailable 24/7. Their operational hours are from 08:00 CET to 00:00 CET.

For a structured overview, here’s a table detailing the customer service options:

Support Channel

Availability

Details

Live Chat

7 days a week, 08:00 CET to 00:00 CET

Direct chat with support staff

Customer Contact Form

Accessible anytime

Leave an inquiry; response during operational hours

FAQ Section

Accessible anytime

Detailed answers to common queries

Telephone Support

Not Available

While Playluck Casino does offer a range of customer service options, the lack of 24/7 support and the absence of telephone support might be a slight drawback for some players. However, a comprehensive FAQ section can immensely help, potentially mitigating the need for direct contact in many cases. Considering the overall structure and availability of support, Playluck Casino’s customer service gets a rating of 4 out of 5.

Playluck Casino Mobile Performance Overview

Mobile accessibility is a crucial aspect of online casino gaming. Playluck Casino recognises this need and provides a website optimised for mobile devices, allowing players to play their favourite titles on the move.

Here’s a detailed breakdown of the mobile capabilities of Playluck Casino:

Platform Compatibility

iOS, Android, and Windows

Browser Compatibility

Yes

Mobile Application

No

While the lack of a dedicated mobile app might be a limitation, Playluck Casino compensates with a high-performing mobile website, ensuring players have a satisfactory performance across various devices.

Given that the casino’s mobile website functions flawlessly across the latest browsers and on major casinos, players can take advantage of consistent gameplay without any significant disruptions.

However, compared with other casinos that offer both an app and a mobile-optimized website, there’s slight room for improvement for Playluck Casino in this sector. Therefore, considering the overall mobile capabilities, Playluck Casino is attributed to casinos with a good operating system and gets a rating of 4 out of 5.

Playluck Casino Games

Playluck Casino offers a solid range of games to pander to the varied interests of its players. This digital casino combines a balanced mix of traditional and modern gaming options.

Game type overview:

Game Type

Number of Games

Most Popular Game

Slots

500+

Starburst

Live Casino

140+

Classic Blackjack Gold Series

Table Games

40+

Dream Catcher

The collection includes hundreds of slot titles, famous for their quality through partnerships with prominent game providers in the industry like iSoftBet or Play’n GO. For those more inclined towards traditional casino games, the table games section offers numerous variants to satisfy different tastes. Rounding out their offerings, Playluck delivers a genuine casino feel with its live games section, featuring live games, mainly from Evolution Gaming, that bring an authentic touch to the digital environment.

Using Playluck Casino’s website is intuitive. Slots and live games are listed separately, ensuring clarity and an organised view for users. This layout makes it easier for players to select their desired category. While there isn’t a direct filtering option by the provider or alphabetic order, including a search bar helps locate specific titles. With additional sections showcasing new or featured games, discovering fresh options or diving into player favourites becomes effortless. The casino’s design centres around a fluid user experience, emphasising simplistic game selection and accessibility.

Another aspect of Playluck Casino is the “Practice Account.” This feature lets players check out up to 250 games without monetary stakes. For those choosing to deposit real money, each deposit of at least £10 will refresh the Practice Account with an additional 250 games, granting players the flexibility to switch between modes as desired.

Now that you know the basic information about game variety at Playluck, it’s time to discuss each available game type in more detail.

Online Slots

Playluck Casino boasts a solid collection of over 500 slot games. These range from classic titles that have been favourites for years to newer releases offering fresh gameplay dynamics and themes. For players interested in the return to player (RTP) percentages, here are some of the slot games with the highest RTP at Playluck Casino are listed below:

Game Name

Provider

RTP

Coins of Egypt

NetEnt

96.97%

Wild Wild Bass 2

StakeLogic

96.44%

Eye of Horus

Blueprint

96.31%

Dragon Luck

Red Tiger

96.24%

Book of Dead

Play’n GO

96.21%

Fishin’ Frenzy

Blueprint

96.12%

Starburst

NetEnt

96.09%

Gold Digger

iSoftBet

96.00%

Blazing Bison Gold Blitz

Fortune Factory Studios

94.00%

Mega Moolah

Microgaming

93.42%

Table Games

Playluck Casino’s collection of table games, though modest with just over 40 titles, offers a selection of classic casino favourites. The array mainly revolves around Roulette, Blackjack, and Baccarat. While the variety may be limited, the quality and RTP of these games stand out, offering players a fair chance at winnings. Here are some of the table games with notable RTPs and their providers:

Game Name

Provider

RTP

Classic Blackjack Gold Series

Microgaming

99.90%

Dragons of the North Blackjack

Wizard Games

99.59%

Blackjack Multihand 7 Seats VIP

GAMING1

99.45%

Baccarat

Switch Studios

98.94%

Baccarat Evolution

Darwin Gaming

98.50%

3D European Roulette

Iron Dog Studio

97.30%

Vertical Roulette

GAMING1

97.30%

European Roulette

G.Games

97.30%

Roulette

Switch Studios

97.30%

Roulette Evolution

Darwin Gaming

97.30%

Live Games

Playluck Casino boasts an expansive live gaming segment with over 140 titles. These live games span genres such as Blackjack, Roulette, Baccarat, Game Shows, and Poker, ensuring players have many choices to taste the authentic casino environment right from their screens.

Below is a highlight of some of the live games with their RTPs and respective providers:

Game Name

Provider

RTP

Caribbean Stud Poker

Evolution Gaming

96.00%

Dream Catcher

Evolution Gaming

96.58%

Side Bet City

Evolution Gaming

96.69%

Speed Roulette

Evolution Gaming

97.30%

Football Studio First Person

Evolution Gaming

96.27%

Lightning Baccarat

Evolution Gaming

86.00%

Gonzo’s Treasure Hunt

Evolution Gaming

96.56%

XL Roulette Auto

Authentic Gaming

97.30%

First Person Roulette

Evolution Gaming

97.30%

Texas Hold’em Bonus Poker

Evolution Gaming

97.96%

In summary, Playluck Casino boasts a huge game selection, with an extensive slot library that includes a variety of game types. The table games are limited, but the live games section offers over 100 options. The interface is functional, allowing for game separation and searchability, though the lack of provider-based filtering could be improved upon. Taking all these factors into account, Playluck Casino earns a solid 4 out of 5 for its game variety and interface.

What the Players Are Saying

Trustpilot

Playluck Casino has received mixed feedback on Trustpilot, with a current rating of 2.9 based on two reviews. The predominant concerns revolve around withdrawal issues. One review highlighted an instance where the account was blocked after a deposit, while another user expressed frustration over payout delays. While these insights come from limited reviews, they suggest potential challenges with Playluck Casino’s withdrawal process. Players should familiarise themselves with the casino’s withdrawal policies before significant involvement.

AskGamblers

On Askgamblers, Playluck Casino has a mixed rating of 5.5, again with only two user reviews. One review pointed out challenges with the slot search function, perceived limitations in customer support, and missing features such as a favourites section or provider selection. This individual felt neglected and believed the casino wasn’t treating them right. On the other hand, another review praised the website’s security and reliability, noting they encountered 0 issues over an extended membership duration. These varying reviews indicate that opinions at Playluck Casino can differ widely among players.

Casino Guru

Reviews for Playluck Casino on Casino Guru provide varied feedback. Some players appreciate the wide array of games, especially the live casino options, responsive customer support, pleasing aesthetics, and the extensive slot selection. However, others raise concerns about technical issues like chat interruptions and involuntary logouts. There are also mentions of potentially misleading wagering requirements. Given these varying perspectives, those considering Playluck Casino should carefully review wagering contributions and be prepared for potential technical nuances before starting to play.

Conclusion

Playluck Casino amazes you with its wide variety of slot games and a noteworthy selection of live games. While it shines in game diversity and demonstrates a clear commitment to security with dual licensing, there are areas for improvement. The mobile performance is decent, even without a dedicated app. Some shortcomings include a relatively restricted table game offering and the lack of round-the-clock customer support. The deposit and withdrawal mechanisms are streamlined, and the zero-fee structure is a plus. Although the welcome bonus is good, more varied promotions for regular players would be a beneficial addition. Overall, with its strengths and areas for growth, Playluck Casino earns a rating of 4.1 out of 5. If you’re searching for well-rounded gameplay, Playluck Casino could be worth exploring.

Overall Rating

How we rank? 4.1
License and Security 4.5
Bonuses & Special Offers 3.5
Payment Options 4.5
Customer Care 4.0
Mobile Gaming Experience 4.0
Variety of Games 4.0
Jamie Wall
Jamie Wall Casino Analyst

FAQ

Does Playluck Casino offer a demo mode for games?

Yes, Playluck Casino provides a demo mode, allowing players to try out games without betting real money. It’s a great way to familiarise oneself with game mechanics or simply play a game without any financial commitment.

How can I change my password at Playluck Casino?

To change your password at Playluck Casino, log in with your current credentials. Then, click on ‘Menu’, followed by the ‘My Account’ section. Here, you’ll find the ‘Change Password’ option. Fill in the required fields, and click ‘Change’ to update your password.

Is there a loyalty program available at Playluck Casino?

Playluck Casino does not offer a loyalty program for its UK players. It’s worth monitoring any future updates or changes to the casino’s offerings in this regard.

I deposited but didn't receive my bonus at Playluck. What should I do?

First, make sure you’ve met all the bonus offer terms. This includes the minimum deposit and any game or timing stipulations. If you still haven’t received the bonus, contact Playluck’s customer service via live chat or email. Do note that some bonuses might not be available if you have an active Cashout request in your account.

Are bingo games available at Playluck Casino?

No, Playluck Casino does not offer bingo games. However, they have many other game options to appeal to various player preferences.

What should I do if I get disconnected during a game session at Playluck?

Playluck Casino has a Disconnection Policy in place in case of internet disruptions: If you purchase a card but face a technical glitch, the casino’s system will automatically play it for you. The result will be added to your balance. After reconnecting, you can view the outcome in the “Game History” section.

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February 11, 2021

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