All Star Games Casino is another spot on the map of Jumpman Gaming’s broad network. Launched back in 2018, it’s pretty much what you’d expect if you’re familiar with their style—decent, but nothing that’s going to blow you away. The basic setup is user-friendly on paper, which is great for people just dipping their toes into online gaming. It’s basic without anything that makes it different from the base, which can be a plus or a minus, depending on what you’re into.
As for the game selection, they do offer a range of other casino games, there’s not much that sets them apart from what you can find on dozens of other sites they run. This could be a bit of a letdown if you’re hunting for something fresh.
If you’re okay with the usual features the brand has to offer, this place might suit you. But if you want a casino that tries to strive against the basic blueprint, you might find All Star Games a tad vanilla. So, while it does its job as a casino, don’t expect any groundbreaking features—it’s reliable but offers little beyond the basics.
All Star Games Casino First Impression
All Star Games sets itself apart with a user interface that’s clean but feels all too familiar room if you’ve played at any Jumpman casino before. This time, they went for a purple design, throwing in some basketball themes that seemed more like an afterthought. You can only notice them by their name, URL icon, and basketball player silhouette on the homepage.
Firstly, the homepage hits you with a giant welcome promo banner and a glimpse at some featured games, but it’s not groundbreaking. It’s tidy, though, and you won’t get lost easily, which is more than can be said for some sites that try to do too much. Below the game preview, there’s a helpful FAQ section that covers the basics without making you scroll endlessly.
As for usability, it’s rather mediocre. Navigation is easy, with games divided into multiple categories. However, when it comes to finding your favourite games, the filters are basic—just alphabetical sorting. The glaring omission of a provider filter means you can’t quickly jump to games from your favourite developers, which feels like a missed shot given the variety they offer.
The search function works fine—it does what it should without issues. Loading speeds are decent; you’re not left waiting too long, but it’s not instant, either. Mobile gamblers, though, will find the site to work well on their devices, which is crucial as more players go mobile.
Usability aspects:
|
Aspect
|
Evaluation
|
|
Ease of Navigation
|
Good
|
|
Mobile Games Availability
|
Very Good
|
|
Game Filters
|
Poor (lacking depth, no provider filter)
|
|
Search Function
|
Good
|
|
Loading Speed
|
Average
|
|
UX and UI Rating
|
Good
|
The overall user experience at All Star Games is solid for what it is. It does a good job of being a basic place to play, with decent game selection and okayish usability. But, if you’re looking for something with actually good QoL features, this isn’t the place. Scoring it from 1 to 5, All Star Games lands a solid 3. It’s perfectly adequate and won’t disappoint if you’re after a no-fuss gaming session. But for those looking for a bit more—either in design depth or advanced filtering—it might feel a bit underwhelming.
All Star Games Casino: Licensing, Security, and Player Protection
All Star Games operates under the strict regulations of the UK Gambling Commission, holding a license with the number 39175. This official stamp means they have to follow some serious rules to keep everything on the up and up, which covers their online casino and bingo games. This kind of regulation is crucial; it means that the casino has to play by the book, which is good news for players who want to make sure everything’s legit.
Security information:
|
Aspect
|
Details
|
|
SSL encryption
|
128-bit
|
|
Deposit Limits
|
Yes
|
|
Activity Limitations
|
Yes
|
|
Self Exclusion
|
Yes
|
|
Protection of Minors
|
Net Nanny, GamCare
|
|
Problem Gambling Organisations
|
Gamcare, Gamblers Anonymous, Gambling Therapy
|
|
IT-Security
|
WE1
|
|
Firewall
|
Yes
|
|
Anti Money Laundering
|
Identity and source of funds checks
|
The casino takes the idea of responsible gambling seriously—or at least, they have the right pieces in place to show they do. Right off the bat, they provide you with a questionnaire. It’s meant to make you stop and think about how you gamble, which could be a real eye-opener if you’re worried you might be spending too much time or money on it. For players who decide they need to cool it, the casino offers options like setting deposit limits or taking a full-on break. These tools are easy to set up, which is key because when you’re in a spot where you need to step back, the last thing you need is a complicated process.
They also suggest signing up for GAMSTOP if you think you’re looking at a bigger problem. GAMSTOP’s a big net—it blocks you from using gambling sites across the UK, which is a solid move if you’re trying to cut down on gambling across the board.
Additionally, for anyone struggling beyond self-help tools, the casino points to reputable organisations like GamCare, Gamblers Anonymous, and Gambling Therapy. These groups can provide further support and resources, offering a lifeline to those needing serious intervention.
As for keeping kids out, All Star Games is all about prevention. They recommend tools like Net Nanny, which helps parents keep their kids away from gambling sites. That’s a responsible move, showing they’re thinking about the bigger picture and not just their bottom line.
On the security front, they’ve also taken some measures. SSL encryption keeps your personal and financial info safe from snoops, and two-factor authentication locks down your account so you won’t lose it. That’s the kind of tech you want to protect your details.
All things considered, while All Star Games has the right licenses and seems to have all the right tools for responsible gaming, there’s always room to push these features more to the forefront. In terms of how I’d score their approach from 1 to 5, I’d lean towards a 4. They’ve got the basics nailed, with solid measures to keep players safe and the system secure, but the real test is in how these tools are presented and integrated into the gambling on practice. They do well, but there’s potential to lead the pack if they take it just a bit further.
All Star Games Casino Terms and Conditions Overview
All Star Games Casino lays out its rules and policies in the Terms and Conditions that every player should review before diving into the games. Here’s a breakdown of the essential points you need to know:
- Age Requirements: All Star Games strictly enforces an 18+ policy. This is non-negotiable and is clearly stated to prevent underage gaming.
- Payment Methods: The casino accepts a variety of payment methods including credit cards, e-wallets, and direct bank transfers. Each method has its own set of terms regarding deposit and withdrawal times.
- Bonuses: Bonuses at All Star Games come with specific requirements. There’s a minimum playthrough requirement before winnings from bonuses can be withdrawn, which is worth noting because it can be quite high compared to industry standards.
- Withdrawal Limits: There are limits on how much and how often you can withdraw funds. These limits can be frustrating for high rollers or those who hit a big win and want to cash out all at once.
- Account Closure and Suspension: The casino reserves the right to close or suspend an account if they suspect fraudulent activity or breach of their terms. This is a standard clause but one that every player should be aware of.
- Data Protection: All Star Games uses SSL encryption to protect your data. However, they also outline their rights to use your data in accordance with their privacy policy, which is detailed in the terms.
- Dormant Accounts: If your account is inactive for a certain period, the casino may charge a maintenance fee or even close the account. It’s important to keep this in mind if you’re not a regular player.
- Dispute Resolution: The casino outlines procedures for handling disputes. It’s advised to go through these carefully, as knowing the proper channels can expedite resolutions.
- Game Malfunctions: If a game malfunctions, the casino is not liable for any potential winnings lost during the incident. This clause is pretty common, but it’s crucial to understand it might not always work in your favour.
- Country Restrictions: Not all games are available in every country. It’s important to check if you can play your favourite games from your location.
- Changes to Terms: All Star Games Casino reserves the right to alter their terms and conditions at any time. They notify players of any significant changes, but it’s on the players to keep themselves updated. This flexibility for the casino means you’ll need to stay alert to avoid surprises.
All Star Games Casino: Registration and Account Confirmation Guide
Signing up at All Star Games Casino gives you two main paths: using your PayPal account for a quicker setup or going through a more typical sign-up form. Each method has its perks, depending on what you’re looking for in terms of ease and control over your registration details.
If you choose to use PayPal, it simplifies things a lot. Your basic info is pulled from your PayPal account, cutting down on the time it takes to fill out forms. On the other hand, if you opt for the standard registration, here’s what you’ll need to do:
Once you’ve successfully registered, there are a few things you can do to get the most out of your new account and start on the right foot. Here are some practical tips:
- Explore Payment Options: While PayPal is quick, exploring other payment methods on the site might be beneficial, especially if you’re looking for ways to control your spending better.
- Set Deposit Limits Early: Doing this right from the start can help keep your gambling fun and within your budget.
- Check Out Promotions: Take a close look at what they offer. Some promotions might seem great on the surface but come with requirements that aren’t worth your while.
All Star Games Casino’s Bonus Offerings
All Star Games Casino presents a range of promotions that catch the eye, though not always for the right reasons. Nevertheless, both newcomers and regulars will find something that might interest them here. Let’s unpack these offers to see where they truly stand.
All Star Games introduces new players to their casino with a Welcome Promotion that could feel quite tempting at first glance. Here’s the deal: you get to spin the Multiplier Wheel three times, each spin coming with the potential to multiply your deposit by up to 10 times. However, let’s not get too carried away—the maximum possible bonus from all these spins sums up to £6,000, but there’s no guarantee you’ll hit these heights. A critical point to remember is the hefty 65x wagering requirement attached to any winnings from this bonus, making it a tough hill to climb if you’re looking to withdraw these bonus funds.
Rewards Reel
Moving on to something for the regulars, the Rewards Reel offers an appealing reason for daily gambling, but it’s available only to players who’ve funded their accounts. You can spin twice a day, once in the morning and once at night, which adds a bit of routine to your gaming schedule. Wins from these spins aren’t assured, but they can include up to 10 free spins directly or lead to more through collectable symbols over the week. Be mindful of the 65x wagering requirement on any free spins winnings—this continues to be a theme here.
Monthly Giveaways
Each month, All Star Games spices things up with Monthly Giveaways. Participation is easy: every £10 wager on a selected slot earns you an entry into a draw with prizes ranging from tech gadgets to furniture. The catch? Each additional £10 wagered fetches you an extra entry, pushing you to potentially spend more for better chances at winning.
Summer Spectacular Tournament
For those who thrive on competition, the Summer Spectacular Tournament offers a massive total prize pool of £500K, with daily prize drops and a whopping £10,000 as the top weekly tournament prize. Points are earned through wagers, so the more you spend, the higher you climb the leaderboard. This could encourage higher and possibly imprudent spending, so play responsibly.
Scratch for Cash
The Scratch for Cash draws might appeal if you’re into scratch cards. A simple £10 wager on any scratch card game enters you into a draw to win £1,000 in real cash each month. Just like the giveaways, each additional £10 spent buys another entry, potentially leading to higher monthly spends for avid players hoping to snag that cash prize.
PRO Free Spins
The PRO Free Spins promotion seems like a sweet deal at first—deposit £20 or more with the code PRO, and you could spin to win between 50 and 500 free spins on popular games. Remember, though, that these free spins come once a week and are subject to the same hefty 65x wagering requirement.
All Star Games keeps the gaming vibe fresh with a lineup of seasonal tournaments and festive deals. These promotions are constantly updated, so there’s always something new around the corner. While these events do inject some fun into the routine, the specifics often mirror the overarching themes of high entry requirements and substantial wagering conditions seen in other promotions. For instance, many tournaments require substantial play to even appear on the leaderboard, which can alienate players who are not willing to risk big bucks. Moreover, while the possibility of winning unique prizes can draw in a crowd, the actual chance of winning these prizes can feel slim due to the competitive nature of these events, especially when most of these tournaments are hosted across the whole Jumpman Gaming network.
No Deposit Bonus
As for a no-deposit bonus, All Star Games does not offer this option, which might be a downside for players who prefer to test the casino’s offerings without financial commitment. This absence is notable, especially since other casinos in the Jumpman family sometimes offer such bonuses, making All Star Games less competitive in attracting new users who are hesitant to deposit upfront.
While the promotional offers at All Star Games Casino are plentiful and varied, they’re often tethered by high wagering requirements that could dilute the attractiveness of the bonuses. Factoring in the complexity and potential cost of these promotions, I’d rate them a 4 out of 5. They’re potentially rewarding but come with strings attached that could be too restrictive for many players seeking simple fun and value.
All Star Games Casino's Trophies Rewards
All Star Games Casino takes a slightly different approach with its loyalty program, opting not for the traditional tier-based system but for a trophy-based scheme. This setup might catch the eye for its novelty, but it doesn’t stray far from demanding considerable player commitment with a promise of potentially rewarding returns.
The idea here is pretty simple: players complete tasks within the casino to earn trophies. It’s a bit like a game within a game. Each set of five trophies bumps you up a level, and with each level-up, you get a chance to spin the Mega Reel. The more levels you climb, the more spins you get, which sounds good on paper. However, there’s a catch—these spins are tied to a hefty 65x wagering requirement, which could turn the positives a bit sour if you’re hoping to see some real-world gains from your virtual achievements.
The higher your level, the better the potential spin rewards—from 5 free spins at the lower levels (1-5) to over 20 spins as you go beyond level 16. Each month, the casino spices things up by changing the slots on the Mega Reel, aiming to keep the game fresh.
Level breakdown:
|
Level Range
|
Free Spins Rewards
|
|
1-5
|
5+ Free Spins
|
|
6-10
|
10+ Free Spins
|
|
11-15
|
15+ Free Spins
|
|
16+
|
20+ Free Spins
|
Reaching significant milestones in the trophy system does bring additional perks. Collecting 200 trophies earns you a £10 Amazon voucher. While a voucher is a nice touch, it’s not exactly groundbreaking, especially considering the effort it might take to reach such a milestone. Furthermore, there’s an opportunity to win up to 20,000 free spins through this system, but again, the actual benefit of these spins is significantly tempered by the high wagering requirements and the cap on bonus conversion.
This loyalty program is a mix of fun and potential frustration. For those who are fine with the challenge of unlocking levels and don’t mind the wagering requirements, it could add more freebies for their gambling sessions. However, for players looking for more tangible benefits—like cash rewards, lower wagering requirements, or different perks—the program might feel a bit limited. Given this, I’d rate the loyalty program a 3.5 out of 5. It’s innovative, sure, but the high wagering requirements and limited reward diversity could certainly be improved to better meet the needs of dedicated casino players.
All Star Games Games and Interface
All Star Games Casino offers a variety of games spread across several categories, like slots, jackpots, scratchcards, table games, and live games. The setup is pretty standard, with games arranged in a way that makes it fairly easy to get around. You can browse through new and hot games, which is handy for regular players looking to try something different each visit. And if you find something that you like, you can mark it as a favourite and easily access it later.
The casino boasts a solid lineup of over 80 game providers, including big names like Microgaming, Red Tiger, and Eyecon for slots, as well as OnAir, Evolution, and Pragmatic for live games. This wide selection is a big plus, offering plenty of choices to suit all sorts of gaming tastes.
Game availability:
|
Game Type
|
Number of Games
|
Most Popular Game
|
|
Slots
|
1,000+
|
ThunThunderstruck IIderstruck 2
|
|
Table & Live Games
|
140+
|
Mega Wheel
|
|
Jackpots
|
60+
|
Fluffy Favourites Mix ‘n’ Win
|
|
Scratchcards
|
60+
|
Rainbow Riches Cash Cluster
|
|
Bingo Rooms
|
10
|
Super Heavy Weight
|
The interface itself is basic, with a functional search bar and the option to sort games alphabetically. While this helps in finding specific games quickly, the overall user interface doesn’t offer much beyond the basics. It’s clean and works well enough, but its main con is the lack of a provider filter, which is a miss because it makes finding your favourite developer’s games more time-consuming than necessary.
Another detail that might not sit well with some players is the absence of a demo mode. Without the ability to try games for free, it’s harder to decide if you might like a game before placing real bets. Also, the casino doesn’t provide a dedicated section for RTPs, which are crucial for players who calculate their odds of winning.
For those into bingo, the casino might initially seem like a good fit, given they do have a separate section for bingo. Unfortunately, this isn’t quite the case as it only features the same 10 bingo rooms found on other similar sites. This lack of variety could be disappointing if you were expecting a bingo-rich environment.
Now to give you a better insight into what you can expect, follow through the following sections that explore each game type and what it offers.
Slot Games at All Star Games Casino
All Star Games Casino offers a massive selection of over 1,000 slot games, giving players plenty of variety to check out. The different themes and features mean that no matter your mood, you’re bound to find a slot that fits the bill.
Here’s a closer look at some of the top slot games available at All Star Games Casino, alongside the information about their provider and RTP value:
|
Game Title
|
Developer
|
RTP
|
|
Sugar Rush 1000
|
Pragmatic Play
|
97.50%
|
|
Thunderstruck II
|
Microgaming
|
96.65%
|
|
Finn and the Swirly Spin
|
NetEnt
|
96.62%
|
|
Starburst
|
NetEnt
|
96.09%
|
|
Big Bass Day at the Races
|
Pragmatic Play
|
96.07%
|
|
Gold Blitz
|
Fortune Factory
|
96.00%
|
|
Gonzo’s Quest
|
NetEnt
|
95.97%
|
|
Bounty Raid 2
|
Red Tiger
|
95.68%
|
|
Gates of Olympus
|
Pragmatic Play
|
95.51%
|
|
Dead Canary
|
Nolimit City
|
94.12%
|
Jackpot Games at All Star Games Casino
If you like to aim high, the jackpot section at All Star Games Casino might catch your eye. With more than 60 jackpot games, there’s plenty to explore. These games come in all shapes and sizes, offering different themes and mechanics. Some have a more traditional feel, while others take a modern approach to the jackpot concept.
The table below presents Top-10 of the best jackpot game titles available:
|
Game Title
|
Developer
|
RTP
|
|
Crystal Lotus
|
Eyecon
|
96.56%
|
|
White Wizard Deluxe
|
Eyecon
|
96.00%
|
|
Secret Garden Jackpot
|
Eyecon
|
95.44%
|
|
Temple of Iris 2
|
Eyecon
|
95.43%
|
|
Highland Reels
|
Eyecon
|
95.05%
|
|
Tiki Beats Jackpot
|
Eyecon
|
95.00%
|
|
Puggy Payout
|
Eyecon
|
95.00%
|
|
Beat the Bobbies
|
Eyecon
|
95.00%
|
|
Fluffy Favourites Mix ‘n’ Win
|
Eyecon
|
93.00%
|
|
Irish Luck
|
Eyecon
|
89.90%
|
Scratchcard Games at All Star Games Casino
Adding to its already stocked game selection, All Star Games Casino also features over 60 scratchcard games. These quick-play options offer a different kind of action, with instant outcomes that stand apart from the more involved slots and table games. Scratchcards provide that fast, no-nonsense kind of fun, making them a go-to for players who want something simple yet potentially rewarding.
Check out the most notable scratchers at All Star Games:
|
Game Title
|
Developer
|
RTP
|
|
JaXpot 7s
|
Design Works Gaming
|
95.20%
|
|
Rainbow Riches Cash Cluster
|
Barcrest
|
89.13%
|
|
Stargate Scratch
|
Light and Wonder
|
87.00%
|
|
The Golden Grand
|
Design Works Gaming
|
97.04%
|
|
Boxes
|
Hacksaw Gaming
|
96.00%
|
|
7 Piggies
|
Pragmatic Play
|
85.40%
|
|
Break the Ice
|
Hacksaw Gaming
|
92.04%
|
|
Cash Pong
|
Light and Wonder
|
92.00%
|
|
Yahtzee
|
Light and Wonder
|
95.00%
|
|
Spinlotto
|
G.Games
|
92.00%
|
Table and Live Games at All Star Games
When it comes to the table and live games, All Star Games Casino has packed over 140 options into a single section. Here, you’ll find the classics like Blackjack, Roulette, Poker, and Baccarat, alongside some newer game show-style offerings. However, the casino’s decision to lump both table and live games into one category feels a bit clunky. It’s not the most organised setup, and finding what you’re looking for might take some extra effort. This lack of separation can make things a bit confusing as it’s hard to distinguish some table games from live games by thumbnails alone.
Here’s a closer inspection of some of the standout table and live games the casino offers:
|
Game Title
|
Developer
|
RTP
|
|
Classic Blackjack
|
Microgaming
|
99.91%
|
|
Jacks or Better
|
Microgaming
|
99.54%
|
|
Double Double Bonus Poker
|
Microgaming
|
98.98%
|
|
Quantum Roulette
|
Playtech
|
97.31%
|
|
10p Roulette
|
G.Games
|
97.30%
|
|
XL Roulette
|
Authentic Gaming
|
97.30%
|
|
Spin a Win
|
Playtech
|
97.22%
|
|
Mega Wheel
|
Pragmatic Play
|
96.50%
|
|
Sweet Bonanza Candyland
|
Pragmatic Play
|
96.48%
|
|
Mega Sic Bo
|
Pragmatic Play
|
95.47%
|
Bingo Rooms at All Star Games
All Star Games Casino’s bingo section might initially sound promising, but it’s pretty standard, featuring the same ten bingo rooms you’d find across its sister sites. This standardisation leaves the bingo offerings feeling a bit flat, especially for players who might be expecting something special.
In the bingo array, you run into a mix of 30, 75, 80, and 90-ball bingo games, alongside a selection of Slingo games. Slingo, which combines elements of slots and bingo, provides a refreshing change for those looking to mix up their play. Popular rooms like Super Heavy Weight, Bingo Blast, and Animingo attract the most attention among them all.
Each bingo room displays helpful details such as the starting time of the next game, the number of players currently involved, and the total prize pool, which adds a layer of transparency and helps players make choices about where to commit their time and money. A pleasant surprise considering the lack of effort when it comes to bingo variety here.
Bingo room breakdown:
|
Type
|
Availability
|
|
90-ball Bingo
|
✔️
|
|
80-ball Bingo
|
✔️
|
|
75-ball Bingo
|
✔️
|
|
30-ball Bingo
|
✔️
|
|
Slingo Bingo
|
✔️
|
All Star Games Casino packs a decent variety of games, touching on everything from slots to live dealer activities, which might seem adequate for casual players looking for a bit of everything. However, the website struggles with user-friendliness, primarily due to the lack of a provider filter. This missing feature is more than just a minor inconvenience; it’s a significant oversight that complicates the browsing experience. While the interface is clean and relatively easy to navigate, it feels basic and somewhat behind the times, lacking features that could make sorting through the games much easier. These interface shortcomings place All Star Games at a disadvantage despite their decent game selection. Considering these factors, I would rate the casino’s overall game variety and interface setup a modest 4 out of 5, reflecting the urgent need for improvements to make it more appealing and user-friendly.
All Star Games Casino Mobile
All Star Games Casino lets gamblers who are frequently on the move can still play their favorite games with ease. The casino doesn’t offer a dedicated mobile app, which might initially seem like a drawback; however, their mobile-optimised website manages to fill this gap quite effectively. The website adjusts nicely to different screen sizes and resolutions on both smartphones and tablets.
The mobile version of the site is accessible through any modern browser and benefits from the HTML5 technology used in game development. This means that games not only load quickly but also play with no lag, maintaining the quality of graphics and sound you would expect on a desktop. This is especially notable in the slot and live dealer games, where the visual and interactive elements are crucial to the gameplay.
However, while the core gaming functions translate well on mobile, some elements of the user interface could benefit from refinement. For instance, accessing side games during bingo sessions can be a challenge. The icons for these games are small, and tapping them accurately on a smaller screen can be frustrating. This aspect of the design doesn’t seem to have been optimised with mobile users in mind, which is unfortunate.
From a broader perspective, All Star Games Casino does a commendable job of making mobile gaming accessible and fun. The absence of an app might not be a critical issue, given the quality of the mobile site, but the small oversights in design do leave room for improvement. Given these considerations, I’d rate their mobile gaming setup a 4 out of 5. It’s definitely above average thanks to the strong performance and wide availability of games, but a few tweaks could bring it closer to excellence.
Deposit Methods at All Star Games Casino
All Star Games Casino offers a variety of payment methods that accommodate most players looking for convenient options to fund their accounts. This casino allows deposits through Debit Card, Paysafe Card, Pay by Mobile, PayPal, Skrill, and Neteller, so you have a choice no matter your preferences.
The minimum deposit across all methods is set at £10, making it quite accessible for all players. For those aiming to take advantage of bonus opportunities like the Mega Reel; a higher threshold of £20 is required, and this must be done without any pending withdrawals.
Luckily there are no fees for most methods, and the transactions are instant. However, it’s worth noting a specific drawback for Pay by Mobile users: a £2.50 transaction fee applies to deposits of £5, £10, and £20, which might deter frequent small-scale depositors.
Deposit method breakdown:
|
Payment Method
|
Min. Deposit
|
Commission Fees
|
Transaction Speed
|
|
Debit Card
|
£10
|
None
|
Instant
|
|
Paysafecard
|
£10
|
None
|
Instant
|
|
Pay by Mobile
|
£10
|
£2.50 on certain amounts
|
Instant
|
|
PayPal
|
£10
|
None
|
Instant
|
|
Skrill
|
£10
|
None
|
Instant
|
|
Neteller
|
£10
|
None
|
Instant
|
Here’s how the deposit process typically unfolds at All Star Games Casino: once you’re logged in, navigate to the banking section, select your preferred method, specify your deposit amount, and follow through with the instructions to complete the transaction.
While All Star Games Casino does cover essential payment needs effectively, the additional cost for certain mobile deposits slightly dims the shine of its otherwise convenient setup. Considering all aspects of how the casino handles transactions, from the range of options to the execution of deposits, it earns a solid 4 out of 5. It’s dependable and simple, but dropping those extra mobile fees could definitely push it closer to perfect.
Withdrawing from All Star Games Casino
All Star Games Casino offers the same methods for cashing out as you can use for depositing, with a minimum withdrawal amount set at £10. This consistency between deposit and withdrawal methods simplifies the process for players across all financial transactions.
Withdrawal method breakdown:
|
Payment Method
|
Min. Deposit
|
Transaction Fee
|
Processing Speed After Pending Period
|
|
Debit Card
|
£10
|
£2.50
|
1-3 days
|
|
Pay by Mobile
|
£10
|
£2.50
|
1-3 days
|
|
PayPal
|
£10
|
£2.50
|
1-3 days
|
|
Skrill
|
£10
|
£2.50
|
1-3 days
|
|
Neteller
|
£10
|
£2.50
|
1-3 days
|
To initiate a withdrawal, simply head to the banking section on your profile, select the withdrawal tab, choose your method, and enter the amount you wish to withdraw. It’s crucial to confirm your account is verified to avoid any unnecessary delays with the transaction. This step is standard practice designed to protect the casino and players from potential fraud.
However, a significant sticking point is the £2.50 fee charged on all withdrawals, a detail that might not sit well with many. This fee applies regardless of the withdrawal amount, which can be particularly frustrating for those withdrawing small sums frequently.
Further complicating the cashout process is a mandatory 72-hour pending period that all withdrawals undergo before processing begins. While this is a common security measure, it’s on the longer end of the spectrum and can be a source of frustration, especially for players accustomed to quicker access. Once the pending period is up, it typically takes another 1-3 business days for the funds to reflect in a player’s account, depending on the method used.
The All Star Games Casino withdrawal process itself is easy to follow; the additional fee and lengthy waiting time might not sit well with everyone. The charge, especially, can feel like a penalty for accessing your own money, which isn’t ideal from a player’s perspective. Considering these factors, I’d rate the withdrawal system at All Star Games Casino a 2 out of 5. While the processes are clear and the method range is satisfactory, the slow processing times and extra costs somewhat mar the few positives they offer.
All Star Games Casino Customer Support Overview
All Star Games Casino’s approach to customer support claims to be 24/7, but it has a few significant gaps that might not sit well with players accustomed to more direct and immediate assistance methods. The only way to reach out for help is through email, which is the main channel for support among Jumpman Gaming’s network of casinos. This shared support structure may contribute to slower response times, especially during peak periods or for more complex inquiries.
Support method availability:
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Support Method
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Available
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Average Response Time
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Email
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Yes
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Up to 2 business days
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Live Chat
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No
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N/A
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Phone
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No
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N/A
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FAQ
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Yes
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Instant (Self-service)
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On-site Tools
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Yes
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Instant (Self-service)
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What sticks out—and not in a good way—is the absence of a live chat feature. Many players, myself included, value live chat for its ability to provide quick and real-time solutions to issues as they arise while playing. Having to rely solely on email can be less than ideal, especially when the response time stretches near the two-business-day mark.
The casino does attempt to mitigate the need for direct contact with customer support by offering comprehensive on-site tools for managing responsible gaming settings independently. This is a positive feature, allowing players to make immediate adjustments without waiting for assistance. However, for queries that fall outside self-service solutions, players are left waiting for email responses, which isn’t always convenient.
Additionally, the FAQ section provided by the casino covers only a limited array of topics, which might not be sufficient for all users. This limited scope can push more players to seek out email support, potentially overloading the system and leading to longer wait times.
When I tested their support system with a query about potential hidden fees on deposits, I followed their set process: I went to the support section, clicked on the email request form that popped up in the chat bubble and filled out the necessary details. My query was simple, asking if there were any additional fees I should be aware of besides the Pay by Mobile charges. Submitting the form was easy enough, but then came the waiting game.
It took nearly one and a half business days to get a response—a timeframe that’s not competitive in today’s market. The reply was clear and confirmed there were no hidden fees, which was reassuring. However, the wait to receive this simple piece of information was longer than I would have liked.
Given these observations, I’d have to rate their customer support system at 3 out of 5. While the email support is functional and the staff knowledgeable, the lack of a live chat feature and the thin FAQ make it less responsive and less convenient than many of All Star Games Casino’s competitors. Improving access to support and reducing wait times could make the casino more appealing and responsive to player needs.
KYC of at All Star Games Casino
At All Star Games Casino, setting up your account properly means going through a verification process that’s thorough but necessary to guarantee security and comply with regulations.
To verify your account, you need to provide several types of documentation:
- Photo ID: A valid passport or driving license to prove your identity.
- Proof of Address: This could be a utility bill or a bank statement that shows your full name and address, and it needs to be recently issued within the last three months.
- Proof of Payment Method: For card payments, a photo of your card showing your name and the last four digits (make sure to cover the middle digits for security).
You’ll manage all these submissions through the ‘My Account’ section on the casino’s website. There’s a simple system for uploading your documents directly through a secure link on the site. It’s designed to be user-friendly: you simply follow the link, attach your files, and submit. The casino asks that you refrain from sending multiple follow-up emails after submitting your documents, as this can actually slow down the process.
The typical review time for documents is up to three working days. This wait can sometimes feel a bit slow, especially if you’re eager to start playing or make your first withdrawal. It’s a good idea during this waiting period to make sure all your submissions are clear and legible to avoid any further delays.
In my opinion, the process was as streamlined as it could be, considering the security measures in place. However, the absence of faster verification options or the lack of instant communication, like a confirmation receipt when documents are submitted, can leave you a bit in the dark until the verification is complete.
United Kingdom 
