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Big Ben Slots

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Big Ben Slots Review

Our in-depth review of Big Ben Slots focuses on key features like the wide game library, unique bonuses, and reliable payout methods, guaranteeing you have all the information you need. Additionally, we explore the quality of customer support and the overall user interaction to provide a thorough evaluation.

Big Ben Slots Pros & Cons

  • Pros

  • Game Selection: Over 500 slots from top providers like NetEnt, Microgaming, and Pragmatic Play.
  • Variety of Table Games and Live Casino: Various table games and live casino options.
  • Convenient Payment Methods: Various payment methods, including PayPal and Paysafecard.
  • Attractive Bonuses: Bonuses and promotions for new and existing players.
  • Cons

  • Withdrawal Fees: £2.50 fee for each withdrawal transaction.
  • No Dedicated Mobile App: No mobile app is available for iOS or Android users.
  • Limited Customer Support: Lack of 24/7 support and no live chat option.

bigbenslots review

Why Choose Big Ben Slots Over Other Online Casinos

Big Ben Slots offers a distinctive and interesting approach to the online gambling industry, particularly appealing to players in the UK. Operated by Jumpman Gaming Limited, a reputable company established in 2010, Big Ben Slots has built a solid reputation for innovation, customer satisfaction, and a secure gaming site.

Big Ben Slots’ user-friendly interface guarantees that novice and existing customers can navigate the site easily and quickly find their favourite games and features. The wide game selection includes classic slots, video slots, table games, and live casino options, fitting a wide range of player preferences.

A notable feature of Big Ben Slots is its comprehensive loyalty program. This program rewards regular players with points that can be exchanged for bonuses, free spins, and exclusive promotions. It improves the overall gaming process and encourages continued interaction.

Parent Company Name Jumpman Gaming Limited
Website bigbenslots.co.uk
Head Office Inchalla, Le Val, Alderney, GY9 3UL, Guernsey

Big Ben Slots is particularly suitable for casual players who like occasional gaming due to its easy-to-use interface and variety of low-stakes games. Serious players seeking substantial rewards will also find it appealing, thanks to the high-stake options, progressive jackpots, and a rewarding loyalty program.

Usability and Accessibility

Upon visiting Big Ben Slots, users are greeted by a dynamic homepage. The main banner features a prominent promotion offering up to 500 free spins on Starburst, immediately attracting attention with its bold, colourful graphics and interesting offer. The theme is unmistakably British, with iconic symbols such as Big Ben and the London Eye in the background, reinforcing the site’s connection to London.

The homepage is designed to be user-friendly and visually appealing. The top navigation bar provides easy access to key sections like Trophies, Promotions, and All Games. The layout is intuitive, allowing users to find information and navigate through the site without confusion quickly.

The site’s use of bright colours and high-quality images makes it visually beautiful. The theme of London is consistently applied throughout the site, from the background images to the symbols used in games.

Big Ben Slots offers various games, including popular slots, table games, and live casino options. The selection is wide, fitting different tastes and preferences. Games are displayed with colourful icons, making it easy to browse and choose. The website is well-optimised for mobile use. The mobile version supports a wide range of games and guarantees easy navigation.

Ease of interaction Excellent. Clear headings and categories make it easy to move around the site.
Mobile games Very Good. The site is mobile-friendly and supports various games on mobile devices.
Game filters Good. There are options to filter games by category, popularity, and more, increasing user interaction.
Search function Effective. The search bar allows users to find specific games quickly.
Loading speed Fast. Pages and games load quickly, guaranteeing an easy interaction.
UX and UI rating The overall design is user-centric, and the interface is easy to navigate.
Expert's Rating
First Impression 4.5

Big Ben Slots offers outstanding user interaction with its attractive design, intuitive navigation, and wide game selection. The site’s mobile responsiveness and quick loading times further contribute to its appeal. Based on it, I would rate Big Ben Slots a 4.5 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

Licencing, Security, and Player Protection

Big Ben Slots operates under the robust regulatory framework provided by the UK Gambling Commission (UKGC), holding a licence under account number 39175. Additionally, its parent company, Jumpman Gaming Limited, holds remote casino and remote bingo licences, effective since November 1, 2014.

Security is a top priority at Big Ben Slots. The site employs advanced IT security measures, including SSL encryption, to safeguard players’ personal and financial information. SSL encryption guarantees that all data transmitted between players’ devices and the casino’s servers is securely encrypted. Additionally, two-factor authentication (2FA) adds an extra layer of security to user accounts.

Big Ben Slots is committed to responsible gambling, offering players tools to manage gaming activities. Players can set daily, weekly, or monthly deposit limits to control their spending. The casino provides self-exclusion and cooling-off periods for those needing a break from gambling, with self-exclusion lasting a minimum of six months and cooling-off periods ranging from 24 hours to six weeks.

The Reality Check tool reminds players of the duration of their gaming session and allows them to view their transaction history or log out. Big Ben Slots also supports GAMSTOP, a free service enabling self-exclusion from all UK-licensed online gambling companies.

To protect minors, Big Ben Slots uses parental control tools like Net Nanny, helping parents block gambling-related content and prevent underage access to the casino’s site.

SSL Encryption 128-bit
Deposit Limits Available (daily, weekly, monthly)
Activity Limitations Temporarily disable your account for a selected period ranging from 24 hours to 6 weeks.
Self-Exclusion Self-exclusion is available for a minimum of six months.
Protection of Minors Net Nanny
Affiliations with Problem Gambling Organizations Partners with BeGambleAware, GAMSTOP, GamCare, Gamblers Anonymous, and Gambling Therapy to promote responsible gaming.
IT Security High (SSL encryption, secure servers)
Firewall Strengthens network security to protect against unauthorised access.
Expert's Rating
License and Security 4.5

Big Ben Slots excels in providing a secure, reliable, and player-focused gaming site. The comprehensive licensing, advanced security measures, and robust player protection tools guarantee a safe and comfortable interaction for all users. Based on the detailed evaluation of its licensing, security, and player protection measures, Big Ben Slots is a solid 4.5 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

Big Ben Slots Bonuses

bigbenslots promo code

Big Ben Slots is renowned for offering many interesting bonuses and promotions to attract new and existing players. From a sign up offer to regular weekly and monthly rewards, the site guarantees that players are consistently interested and rewarded.

Welcome Bonus

New players can try a joining offer with a minimum £10 deposit, granting a spin on the Mega Reel for a chance to win up to 500 free spins on Starburst or Amazon vouchers. No promo code is needed. The Mega Reel is available only on the first deposit, with prizes varying and free spins applicable to specific games. Amazon vouchers are emailed within seven days.

After claiming the welcome offer, players can access over 500 slots, including popular titles like Starburst, Fluffy Favourites, Rainbow Riches, Chilli Heat, and Gonzo’s Quest.

The Welcome offer includes a free Mega Reel spin on the first deposit. Bonus funds and free spins are subject to a 65x wagering requirement. Players can withdraw real money balances, but bonus funds must meet wagering requirements. Maximum conversion to real money equals lifetime deposits up to £250 for accounts with a deposit and £50 for accounts without a deposit. Some games do not contribute to wagering requirements.

Rewards Reel

The Rewards Reel at Big Ben Slots is available to funded players, offering two free spins daily. The first spin is between 08:00 and 19:59, and the second is between 20:00 and 07:59. Missed spins cannot be reclaimed.

Players can win instant prizes, including 10 free spins on Chilli Heat, by landing on three “10 Free Spins” symbols. Collecting fruit symbols throughout the week can also win 5, 10, or 20 free spins. Symbols reset every Monday. Prizes and targets can change without notice.

Free spins are subject to a 65x wagering requirement, and winnings are credited as bonus funds. The maximum bonus conversion to real funds equals lifetime deposits, up to £250. Unclaimed free spins are forfeited if the player leaves the game before claiming them.

Monthly Scratch For Cash

Wager £10 or more on any game in the “scratchcards” tab between the first and last day of the month to win £1,000 in real cash. Each £10 wager earns one entry into the prize draw. No Big Ben Slots promo codes are needed. The prize draw is held across all Jumpman Gaming sites, with one winner receiving £1,000. The winner will be contacted via email and must claim the prize within 7 days. The player’s account must be active to validate the winnings.

PRO Free Spins

Deposit £20 or more and use the code PRO to spin the Mega Reel, allowing you to win 50-500 free spins on popular slots such as Starburst, Irish Pot Luck, Fluffy Favourites, and Chilli Heat. This code can be used once per week.

To participate, you must make a minimum deposit of £20. The winnings from free spins are credited as bonus cash and are subject to a 65x wagering requirement. The maximum amount that can be converted to real funds equals your lifetime deposits, up to £250. Free spins can only be used on specific games chosen by the company.

Turbo Reel

Deposit £100 or more for a chance to unlock the Turbo Reel, which offers boosted prizes of 50 or 500 free spins. This opportunity is available with each qualifying deposit.

Free spins can only be played on specific games chosen by the company. Winnings from free spins are credited as bonus cash and are subject to a 65x wagering requirement. The maximum bonus conversion to real funds equals lifetime deposits, up to £250. You forfeit all bonus funds if you withdraw before meeting the wagering requirements. Real money is used before bonus funds for wagers. The Turbo Reel awarding is random, and free spins cannot be claimed if the Mega Reel pop-up is closed.

Happy Hours

Funded players can win 10+ free spins on Hot to Burn every Wednesday by logging in between 3pm and 7pm. No promo codes are needed. To be eligible, players must have deposited since Monday. Simply log in during the specified time to receive a Mega Reel spin. Free spins are credited as bonus cash and have a 65x wagering requirement. Real money is used before bonus funds, with the maximum conversion to real money capped at lifetime deposits up to £250. For non-deposit accounts, the maximum conversion is £50. Progressive jackpot slots and certain games do not count towards the wagering requirement.

Winner Winner Chicken Dinner

Each month, the player with the highest single spin win across all Jumpman Gaming sites will receive a £50 Just Eat voucher. The winner will be notified by email within 7 days after the end of the month.

200 Club

Collect 200 trophies to earn a £10 Amazon voucher. Additionally, every 5 trophies collected allows players to win up to 500 free spins. The maximum conversion for these spins equals lifetime deposits, with a 65x wagering requirement and a cap of £10 per 10 spins.

No Deposit Bonus

Big Ben Slots does not currently offer a no deposit bonus. To stay updated on any new promotions, regularly check the brand’s promotions page. Subscribing to their newsletter guarantees you receive the latest offers directly in your inbox. For those seeking no deposit bonus and an attractive first deposit bonus, exploring other casinos on Gamblizard can provide valuable insights into available offers.

Expert's Rating
Bonuses & Special Offers 4.0

Big Ben Slots offers a variety of interesting bonuses and promotions, guaranteeing that players are continually rewarded for their participation. The combination of welcome offers, weekly and monthly promotions, and exclusive deals keeps the gaming process fresh and fun. The site’s structured and user-friendly bonus policies make it accessible and appealing to new and skilled players. Based on the overall effectiveness and generosity of these promotions, Big Ben Slots earns a solid 4 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

Loyalty Program at Big Ben Slots

Big Ben Slots offers a rewarding loyalty program designed to improve the gaming process for its most dedicated players. The loyalty scheme involves collecting trophies, and the benefits increase as players progress through different levels.

Players can collect trophies by completing various fun tasks. There are hundreds of trophies to collect, and for every 5 trophies unlocked, players move up a level. Each new level brings more rewards through free spins on the Mega Reel. The higher the level, the more free spins players can win.

The rewards for collecting trophies and moving up levels are structured as follows:

  • Levels 1-5: Win 5+ free spins.
  • Levels 6-10: Win 10+ free spins.
  • Levels 11-15: Win 15+ free spins.
  • Levels 16+: Win 20+ free spins.

Free spins won from the Mega Reels are credited as bonus funds and are subject to a 65x wagering requirement. The maximum bonus conversion to real funds equals lifetime deposits, up to £250. Players can track their progress and see how many trophies they have collected and how close they are to the next level.

Expert's Rating
Loyalty Program 4.0

Based on the overall interaction and the variety of rewards offered, I would rate the Big Ben Slots loyalty program a solid 4 out of 5. This score reflects the site’s effectiveness in keeping players interested and continuously rewarded.

Jamie Wall
Jamie Wall Casino Analyst

Big Ben Slots Games

bigbenslots games

Big Ben Slots offers a collection of games, guaranteeing that every type of player finds something to try. The casino collaborates with top-tier game providers like NetEnt, Microgaming, Pragmatic Play, Eyecon, Quickspin, Lightning Box, Red Tiger, NextGen, NYX Interactive, and Elk Studios, guaranteeing high-quality gameplay and many themes and features.

Game Category Number of Games Popular Title
Slots 500+ 12 Masks of Fire Drums
Table Games + Live Casino 190+ 20p Roulette
Scratchcards 69 Summer Strike
Bingo 12 Animingo
Jackpots 64 Happy Birthday Jackpot

Slots

Big Ben Slots offers a selection of games from various top-tier developers, guaranteeing a fun gaming process for all players. Below are some of the featured games, along with their key details.

Slots RTP Provider Description
12 Masks of Fire Drums 96% Gameburger Studios An online slot with a classic theme featuring interesting gameplay and high-potential rewards.
Epic Ape 95.96% Playtech This is a 6-reel slot with 4,096 ways to win, based loosely on the King Kong franchise. It includes stacked wilds and a tropical jungle theme.
Halloween Fortune 97.06% Playtech Irish-themed slot featuring Lucky Lassies, free spins, and multipliers on a 5×3 grid. The top prize is up to 10,000 your stake.
Dog Town Deal 96.15% Quickspin Features free spins, multipliers, and a card deal game, with adjustable RTP and medium volatility.
Mega Fire Blaze: Legacy of the Tiger 96.59% Playtech This video slot features a 5-reel, 3-row format, 50 fixed paylines, and bonuses, including a local jackpot round and free spins.
Feasting Fox 96.29% Red Tiger This game presents a humorous take on the battle between chickens and foxes, set in a vividly animated chicken coop. With its unique style and playful atmosphere, it is visible among other slots.

Table Games and Live Casino

Big Ben Slots offers a comprehensive selection of table games and live casino options from top providers, guaranteeing an interesting and high-quality gaming process. These games come with competitive RTPs and are developed by renowned gaming providers, adding to the overall appeal and reliability of the casino’s offerings.

Table Games + Live Casino RTP Provider
20p Roulette 97.30% Inspired Gaming
Double Double Bonus Poker 98.98% Games Global
9 Pots of Gold Roulette 97.30% Games Global
100/1 Roulette 96.19% Inspired Gaming
Sticky Bandits Roulette 97.3% Playtech
Vegas Solitaire 96.8% G.Games

Scratchcards

Big Ben Slots features many scratchcards from reputable providers, offering players a fun and instant way to win. These games vary in themes and RTPs, guaranteeing that there is something for every type of player.

Scratchcards RTP Provider
Lucky Number x8 64.4% Hacksaw Gaming
Break the Ice 66.53% Hacksaw Gaming
Happy Scratch 92.01% Hacksaw Gaming
Kitty Puzzle 60% G.Games
Fishin’ Frenzy Scratchcard 80% Blueprint
It’s Bananas 64.73% Hacksaw Gaming

Jackpots

Big Ben Slots offers an amazing collection of jackpot games from reputable provider Eyecon. These games come with various themes and competitive RTPs, providing players with the chance to win while trying various and attractive gameplay.

Jackpots RTP Provider
Happy Birthday Jackpot 89.9% Eyecon
Stampede Jackpot 93.2% Eyecon
Sugar Train Xmas 95% Eyecon
Wild Koi 93% Eyecon
Beez Kneez 95% Eyecon
Fireworks Frenzy 94.94% Eyecon

Bingo

Big Ben Slots offers a variety of bingo games, including 90-ball, 80-ball, 75-ball, and 30-ball bingo. Players can try interesting titles such as Animingo, Diamond Dazzle, Summer Nights, Zoom Room, Country Road, Super Heavy Weight, Bingo Blast, Heavy Weight, 80-ball Bingo, and 90-ball Bingo. Each game provides unique opportunities for fun and the chance to win substantial prizes.

Bingo Type Availability
90-ball Bingo ✔️
80-ball Bingo ✔️
75-ball Bingo ✔️
30-ball Bingo ✔️

Big Ben Slots does not prominently display RTP information, but the average RTP for slots typically ranges between 95% and 97%, which aligns with industry standards.

Expert's Rating
Variety of Games 4.0

Big Ben Slots offers games across various categories, guaranteeing players many options. Its collaboration with top-tier game providers guarantees high-quality gameplay and themes. Based on the diversity and quality of its games, along with the availability of a demo mode, Big Ben Slots is a solid 4 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

Big Ben Slots Mobile Casino

Big Ben Slots offers excellent mobile optimisation, guaranteeing that players can play their favourite games on the go. The casino is accessible on various devices, including smartphones and tablets, and is optimised for Android and iOS devices. While there is no dedicated app for both these platforms, the mobile website is designed to provide an easy gaming process.

The mobile version of Big Ben Slots retains the same design and intuitive layout as the desktop version. It is optimised to work easily on smaller screens, guaranteeing that navigation is simple and games load quickly. However, it is important to note that not all games are fully optimised for mobile devices. Some older games may not perform as well on smartphones or tablets. The mobile site also supports account management, deposits, withdrawals, and customer support.

Expert's Rating
Mobile Gaming Experience 4.0

While interacting with the mobile site, I found the loading times quick, even when using mobile internet instead of Wi-Fi. Based on it, I would rate Big Ben Slots a 4 out of 5. This score reflects the site’s excellent optimisation and user-friendly interface, with a minor deduction for lacking a dedicated mobile app.

Jamie Wall
Jamie Wall Casino Analyst

Deposit Methods at Big Ben Slots

Big Ben Slots offers a variety of convenient deposit methods, making it easy for players to fund their accounts. The casino is popular for its user-friendly payment options, including popular e-wallets, debit cards, and mobile payment solutions. This variety guarantees that players can choose the best method that suits their needs.

Payment Method Minimum Deposit Fees Processing Time
Visa Debit £10 None Instant
MasterCard Debit £10 None Instant
Maestro £10 None Instant
Paysafecard £10 None Instant
Pay by Mobile £5 £2.50 (for £5, £10, £20 deposits) Instant
PayPal £10 None Instant
Neteller £10 None Instant
Skrill £10 None Instant

How to Deposit Funds

  1. Login: Sign in to your Big Ben Slots account.
  2. Go to Banking: Navigate to the banking or cashier section.
  3. Select Deposit: Choose the ‘Deposit’ option.
  4. Choose Payment Method: Select your preferred payment method from the list.
  5. Enter Details: Provide the necessary payment details and specify the deposit amount.
  6. Confirm: Confirm the transaction to complete the deposit.
Expert's Rating
Deposit Methods 4.5

Big Ben Slots excels in providing a variety of convenient and efficient deposit methods. The instant processing times and lack of fees for most methods make it easy for players to fund their accounts and start playing without delay. My interaction with depositing via Visa was easy, with the funds credited instantly, allowing immediate gameplay. Based on the overall ease and efficiency of the deposit process, Big Ben Slots is a 4.5 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

Big Ben Slots Withdrawal Methods

Big Ben Slots provides a range of convenient withdrawal methods to guarantee players can easily access their winnings. This section covers the details of the available withdrawal methods, minimum and maximum withdrawal amounts, associated fees, and payout speeds. Players can expect a simple process when withdrawing funds, with a few nuances depending on the chosen method.

Payment Method Min. Withdrawal Fee Withdrawal Time Withdrawal Limits
PayPal £10 £2.50 1-5 business days No limit
Maestro £10 £2.50 1-5 business days No limit
MasterCard £10 £2.50 1-5 business days No limit
Visa £10 £2.50 1-5 business days No limit

How to Withdraw Funds

  1. Login: Sign in to your Big Ben Slots account.
  2. Go to Banking: Navigate to the banking or cashier section.
  3. Select Withdraw: Choose the ‘Withdraw’ option.
  4. Choose Payment Method: Select your preferred withdrawal method.
  5. Enter Details: Provide the necessary payment details and specify the withdrawal amount.
  6. Confirm: Confirm the transaction to complete the withdrawal request.

Tips for Easy Withdrawals

  • Verify Your Account: Check your account is fully verified before requesting a withdrawal. This can significantly reduce processing times.
  • Choose E-Wallets: Opt for e-wallets like PayPal for faster processing times compared to traditional bank transfers.
  • Check for Pending Withdrawals: Make sure there are no pending withdrawals that might delay the processing of your new request.
  • Contact Support: If you have delays beyond the declared processing times, contact customer support for assistance.
Expert's Rating
Withdrawal Methods 4.0

Big Ben Slots offers a user-friendly withdrawal process with several convenient methods. The fixed withdrawal fee and absence of maximum withdrawal limits are significant advantages. During my interaction with the site, withdrawing funds via Visa was easy, and the funds were credited within 3 business days. Based on the withdrawal process, I would rate Big Ben Slots a 4 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

Customer Support at Big Ben Slots

bigbenslots customer support

Big Ben Slots provides a reliable support system to assist players with issues or inquiries. The support team can be contacted through email only, which limits other common ways for players to reach out for help. However, the FAQ section provides a detailed explanation about the most popular problems casino players may encounter. Besides, the brand has worked on sharing some additional tips to make the gameplay smoother.

Contact Method Availability Response Time
Email [email protected] 1-2 business days
FAQ Section Wide library Immediate
Expert's Rating
Customer Care 3.5

Big Ben Slots offers a simple customer support system with email and a detailed FAQ section. While the absence of live chat, 24/7 support, and phone assistance might be a limitation for some players, the available methods guarantee that most queries can be addressed effectively. My interaction with email support was positive, with a response received within 1 business day, which was prompt and helpful. Based on it, I would rate Big Ben Slots a 3.5 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

Final Thoughts

Big Ben Slots provides a comprehensive selection of games, including over 500 slots from leading developers like NetEnt and Microgaming, offering numerous options for slot fans. The collection of table games and live casino options is also wide, featuring high-quality titles from Playtech and Inspired Gaming.

The casino operates under reputable licences, guaranteeing a secure and fair gaming site. Payment methods are varied and include options like PayPal and Paysafecard, which add convenience, although the associated withdrawal fee might be a downside. The bonuses and promotions available, such as the welcome bonus and regular rewards, are appealing, though the 65x wagering requirement can be demanding.

Customer support is reliable, with a responsive email service and a detailed FAQ section. However, the lack of 24/7 live chat support could be improved. Big Ben Slots is well-suited for players who appreciate a broad game selection and interesting promotional offers. While those in need of instant withdrawals or continuous support might face some limitations, I find Big Ben Slots to be a strong option for its game variety and bonus features. I would rate Big Ben Slots a solid 4.1 out of 5.

Overall Rating

How we rank 4.1
First Impression 4.5
License and Security 4.5
Bonuses & Special Offers 4.0
Loyalty Program 4.0
Variety of Games 4.0
Mobile Gaming Experience 4.0
Payment Options 4.3
Customer Care 3.5
Jamie Wall
Jamie Wall Casino Analyst

FAQ

Is there a reload bonus available at Big Ben Slots?

Currently, Big Ben Slots does not offer a reload bonus. While reload bonuses were previously available, they are no longer part of the current promotional offerings. To stay updated on any changes or new promotions, it is recommended to regularly check the promotions page on the Big Ben Slots website. Additionally, subscribing to their newsletter will guarantee you receive the latest information on bonuses and special offers directly to your inbox. If you have any questions or need further assistance, the customer support team is available to help.

Why didn't my bonus code work?

There could be various reasons your bonus code or promotion didn’t credit. One possibility is that all promotional codes are only valid on the day the communication is sent out, up to 23:59, unless otherwise stated in the email. Additionally, bonuses are not given when players have a pending withdrawal; once your withdrawal has been processed, you will continue to receive bonuses as normal. In the unlikely event of redeposit bonuses and/or free spin credits malfunctioning, Big Ben Slots will explore and offer a remedy if the query is submitted within 7 days of said malfunction.

How do I make a complaint?

Big Ben Slots views complaints as an opportunity to learn and improve for the future, as well as a chance to put things right for you, the customer. If you need to make a complaint, it should be submitted within three months of the issue occurring. To initiate the complaint process, you should contact the Customer Care Team via email at [email protected]. Provide as much detail as possible about the issue, including any relevant account information or screenshots, to help them address your concern promptly and effectively.

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