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Winners Magic Casino

4.0
Expert rating
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3.6
Users rating
3 reviews

Winners Magic Welcome Bonus

100% Up to £25 + 25 FS

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#Ad, 18+, GambleAware.org | New players only. Min. deposit: £10. Max. bonus: £25. Spins expire after 24 hour...s. Wagering requirements: 35x. Valid until further notice. Full Bonus T&C Show more

Winners Magic Bonuses

Discover 3 Winners Magic bonus codes available in December 2024

3 Deals available in United Kingdom

Winners Magic Available for UK Players
VERIFIED

Bonus type: Free Spins, Welcome Bonus, Casino Match Bonus

Min Deposit: £20

Wagering: 35x

Winners Magic Available for UK Players

Bonus type: Free Spins, Daily Bonus

Min Deposit: £100

Wagering: 35x

Winners Magic Available for UK Players

Bonus type: Existing Players, Monthly Bonus

Wagering: No Wager

Expires: 05.03.2025

Suggested
Winners Magic Available for UK Players
VERIFIED
Welcome Bonus Code

Bonus type: Free Spins, Code, No Wagering, Welcome Bonus

Min Deposit: £10

Wagering: No Wager

Suggested
Winners Magic Available for UK Players
VERIFIED
Newest Exclusive Bonus

Bonus type: Free Spins, No Wagering, Low Wagering, First Deposit Bonus

Min Deposit: £10

Wagering: 2x (GB), 0x (FS)

Suggested
Winners Magic Available for UK Players
VERIFIED

Bonus type: Free Spins, Low Wagering, Welcome Bonus

Min Deposit: £20

Wagering: 35x

Suggested
Winners Magic Available for UK Players
VERIFIED
Daily Free Games

Bonus type: Free Spins, No Wagering, Free Play, Free Chips, Free Money, Existing Players, Daily Bonus

Min Deposit: £10

Wagering: No Wager

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Winners Magic Review

This Winners Magic review highlights key aspects like game variety, bonus offers, and customer support options. We also provide insights into the withdrawal process and overall reliability of the casino, ensuring you have the information needed to make informed decisions before signing up.

  • Launched in 2019
  • License Spillemyndigheden, UK Gambling Commission, Malta Gaming Authority (MGA)
  • Min Deposit £10
  • Payment Methods Paysafecard, Skrill, Debit Cards, MasterCard, VISA, Trustly, PayPal
  • Withdrawal Methods Debit Cards, PayPal, Skrill 1-tap, Skrill, PaySafeCard
  • Min Withdrawal £10
  • Games 1414
  • Game Types Baccarat, Bingo, Blackjack, Roulette, Slots

Pros & Cons

  • Pros

  • Secure and Licensed: Licensed and regulated by the UK Gambling Commission, ensuring a safe and secure gaming environment.
  • 24/7 Customer Support: 24/7 customer support is available via live chat and email.
  • Mobile Compatible: A mobile-optimised website that is accessible from smartphones and tablets without an app.
  • No Deposit Fees & Fast Withdrawals: No deposit fees and fast withdrawals with e-wallets like PayPal and Skrill.
  • Rewarding Loyalty Program: A loyalty program with increasing benefits at higher tiers for existing customers.
  • Cons

  • No Dedicated Mobile App: No dedicated mobile app for iOS or Android users.
  • Limited Game Filters: Game filters are limited in availability, making navigation a bit cumbersome for large game selections.
  • No Bingo Games: No bingo games are available.
  • VIP Exclusivity: VIP levels at the top tiers are by invitation only, limiting access to exclusive rewards.

Why You Should Play at Winners Magic

Winners Magic Casino login page

Winners Magic has been a major player in the online gaming industry since 2019. This casino, operated by AG Communications Limited, benefits from the knowledge of a business that has managed multiple successful brands. Winners Magic has quickly become popular among UK players because of its bright, user-friendly layout and a great selection of games. To provide its users with a trustworthy atmosphere, the casino is properly licensed and adheres to strict security protocols.

Winners Magic works with recognised software providers to provide an array of slots, table games, and live dealer alternatives. While there have been no celebrity endorsements or problems, the brand’s commitment to fair play and regulatory compliance has helped it escape big scandals or blacklists. Winners Magic has had no documented breaches or fines, which strengthens its position in the business.

Parent Company Aspire Global International LTD
Website winnersmagic.com
Head Office Address 135, High street, Sliema SLM 1549, Malta
CEO Tsachi Maimon
Company size/Employees 200-500 employees

Usability of Winners Magic

The user design of Winners Magic is vivid and colourful, focusing on promotional offers – particularly the Winners Magic casino welcome offer. With its strong colours and legible language, the header banner successfully highlights the welcome package and helps to communicate important information from the outset. When compared to other contemporary online casinos with sleeker and more sophisticated aesthetics, the overall design, while striking, does appear a little old and plain.

The primary menu of the website has all the essential navigation options. The website is organised in an easy-to-use manner. It is simple for players to navigate between sections because categories like “Slots,” “Jackpots,” and “Live Casino” are prominently highlighted. The mobile view is accessible to players with varying tastes thanks to the “Promotions” and “Change Language” capabilities. Usability is improved by the search bar’s ability to provide instant access to particular games or providers.

To create a playful mood, the design elements are mostly coloured in purple and yellow. The visual design lacks the sophistication found in more modern casinos, and the combination can be overpowering. Winners Magic’s looks may fall short of expectations for players seeking a luxurious interaction. Although this does not always mean that the casino is bad, its appeal to people looking for a more complex topic may be limited by its apparent reliance on simplicity.

A good thing about the website is that its parts are easy to understand. Things like highlighted games, new releases, and promos are all labelled clearly, which helps to avoid confusion among visitors who are unfamiliar with the site. To further contribute to a secure environment, the footer offers helpful information regarding security, privacy, and responsible gaming. The site’s design doesn’t differ in a crowded industry where many UK online casinos strive for distinctive branding and cutting-edge visual design, even though the layout is user-friendly.

Ease of Interaction Intuitive and user-friendly
Mobile Games Availability Fully functional mobile view but lacks a dedicated mobile app.
Game Filters Game filters are available for different categories, such as “New,” “Slots,” “Drops & Wins,” and “Jackpots,” making it easy for players to sort and select their preferences.
Search Function Effective search bar for finding games quickly.
Loading Speed Pages and games load quickly without significant delays.
UX and UI Rating Well-designed with high usability and visual appeal.
Expert's Rating
First Impression 3.5

There are plenty of well-known blockbusters and cherished oldies among the variety of games this casino brand offers, but there isn’t any exclusive or high-quality content. ⁤⁤The functional nature of mobile accessibility is one advantage. ⁤⁤All the same, a specialist smartphone app would make things better. ⁤⁤Even though it doesn’t have a contemporary design, users may easily navigate the website and find what they’re looking for. ⁤⁤The present filters aid in sifting through the possibilities, even though more filter options could improve usability further. ⁤⁤Considering everything, I give the website a 3.5 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

Safety and Reliability of Winners Magic Casino

One of the most respected regulatory organisations in the online gambling sector, the UK Gambling Commission (UKGC), an issuer of licences and regulations for Winners Magic Casino, is account number 39483. Fair play, data security, and responsible gaming are guaranteed by the UKGC, which is renowned for its stringent rules. Winners Magic complies with stringent operating and player protection standards, as demonstrated by its UKGC licence, which guarantees a safe and secure gaming site.

Winners Magic offers connections to helpful websites like BeGambleAware and provides full details regarding safe gaming. Self-assessment tests, deposit caps, and self-exclusion choices are just a few of the tools and resources available in the responsible gambling section to assist players in maintaining control. There is also information on safeguarding children, which includes tips for parents and specifics on software tools to prevent minors from accessing gambling websites.

SSL encryption 128-bit
Deposit Limits Available; players can set daily, weekly, or monthly limits.
Activity Limitations Available; players can take a break for 24 hours to six weeks.
Self Exclusion Available; players can exclude themselves from the site for up to five years.
Protection of Minors Net Nanny, Gamlock, Betfilter
Problem Gambling Organisations Gambling Therapy Helpline, Gamblers Anonymous, Helping Hand/IGC, GAMSTOP
IT-Security Sectigo
Firewall Firewalls in place for additional security
Anti-Money Laundering KYC Verification
Expert's Rating
License and Security 4.5

Winners Magic online casino upholds player safety and responsible gaming according to the strict guidelines established by the UKGC. It provides players with tools to help them maintain a healthy relationship with gambling. Because it provides deposit caps, self-exclusion options, and clear guidance on responsible gaming, it is a dependable alternative for players. Considering the safety measures used and the options provided for responsible play, I would rate Winners Magic’s dependability and safety at a 4,5 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

Winners Magic Bonuses

Winners Magic Casino bonuses

There are numerous attractive benefits available at Winners Magic for players in the UK, giving you the chance to improve your gaming process without the need for promo codes. Winners Magic gives players various opportunities to increase their value, including the welcome bonus, the Drops & Wins campaign, and the Daily Spin Frenzy challenge. With a sizable match bonus and extra spins, the sign up offer is an excellent place for new players to start.

Welcome Bonus

A welcome bonus of 100% up to £25 and 25 spins is available at Winners Magic for players in the UK. No Winners Magic casino bonus code is required; new players must deposit at least £20 to take advantage of this joining offer. For example, a £20 deposit results in a total of £40 to play with, along with 25 free spins.

The bonus expires in 21 days and must be wagered 35 times before being withdrawn. Free spins have a £100 maximum win limit and must be used within a day of being awarded. Players have the option to decline the offer while registering.

A player’s excess gains could be forfeited if they place bets over £4 before satisfying the wagering restrictions. Furthermore, Winners Magic retains the right to change promotions to avoid unjustly affecting players who have opted in.⁤

Drops & Wins

With no Winners Magic promo code required and a monthly prize pool of £2,000,000, Winners Magic offers the Drops & Wins 2024 campaign from March 6, 2024, to March 5, 2025. A total of £25,480,000. will be up for grabs for players who prefer specific Pragmatic Play slots. There are daily tournaments with a £40,000 prize pool up for grabs and prize drops with a daily prize pool of £30,000. Every day, players can win cash prizes, bonus spins, or immediate bonuses with no minimum bet requirements. Daily winners are chosen every day based on win multipliers and bet amounts, with a minimum bet requirement of £0.15. Payment is made within 72 hours for winnings from prize drops and competitions. This is an excellent chance to be promoted.

Daily Spin Frenzy

Players can earn up to 50 bonus spins with Winners Magic’s Daily Spin Frenzy challenge Winners Magic promo codes are required. Players must finish daily wagering challenges to qualify. Bet £1,000 to receive 50 spins, £500 to receive 25 spins, £300 to receive 15 spins, and £100 to receive 10 spins. After completing these challenges successfully, spins are credited the following day.

Details about how to claim the spins are sent by email or in-game notifications for various slot games. After the spins are added, players have 24 hours to opt-in; otherwise, the spins will be forfeited. To get the most out of your gaming and claim your spins, check every day.

No Deposit Bonus

At Winners Magic, there isn’t a no deposit bonus available right now. Therefore, players can’t get any bonus without depositing money. Nonetheless, the initial first deposit bonus is still available to new players. A 100% match bonus up to £25, plus 25 spins, is awarded to players who make an initial deposit at Winners Magic. This is a fantastic way for players to get started. While there isn’t a no deposit option, you can use the first deposit bonus to double your starting amount and play games with extra value.

Expert's Rating
Bonuses & Special Offers 4.5

Regardless of how long users have been playing or how recently they signed up, Winners Magic offers a respectable assortment of bonuses to its players. There is something for everyone, including the welcome bonus, Drops & Wins, and the Daily Spin Frenzy. While some may be disappointed that there isn’t a Winners Magic no deposit bonus, the other promotions are valuable and make the whole interaction worthwhile. I recommend Winners Magic’s offers a strong 4,5 out of 5 because of the variety of offers, the clear terms, and the ease of usage.

Jamie Wall
Jamie Wall Casino Analyst

Winners Magic Loyalty Program

Winners Magic Casino loyalty program

Players can earn reward points and move up the loyalty ladder by participating in Winners Magic’s organised loyalty program. With advantages that increase at every level (New Member, Bronze, Silver, Gold, Platinum, Premium, and Prestige), this program is meant to thank regular participants. More benefits, like Sunday spins, quicker cashouts, personal account managers, and increased deposit and withdrawal limits, become available the higher your level.

As you gamble on games, you collect points that help you progress through the ranks. For instance, ten points are required to advance to Bronze, sixty points to Silver, and a thousand points to Platinum. The only way to access the Premium and Prestige tiers is by personal invitation. At higher levels, the redemption rate improves (e.g., 35 points to £1 for New Members, down to 15 points per £1 at the Prestige level). Points can also be redeemed for extra cash.

A few notable benefits are monthly cashback for Platinum, Premium, and Prestige tiers, live tournaments, birthday bonuses, and Sunday spins. Cashback bonuses can equal up to 15% of the losses from the previous month’s play. Thanks to personalised offers and expedited cashout procedures, the interaction is easier and customised for high-level players.

Loyalty Level Points Needed Redemption Rate (Points to £1) Sunday Spins Special Perks
New Member 0 35 None Basic rewards, slow cashouts
Bronze 10 30 5 Spins
Silver 60 28 10 Spins
Gold 350 25 20 Spins Faster cashouts
Platinum 1,000 23 40 Spins Express cashouts, personalised offers
Premium Invitation Only 20 50 Spins Express cashouts, personal manager, cashback
Prestige Invitation Only 15 50 Spins Highest perks, exclusive bonuses, max cashback
Expert's Rating
Loyalty Programme 3.5

Winners Magic’s loyalty program is unique because it rewards users according to how much they interact with the site. Benefits are progressively better as you increase the ranks; higher-tier users get access to unique bonuses, quicker withdrawals, and individualised account management, among other advantages. The cashback offers can make a difference for frequent players, particularly at the highest levels. More attractive prizes for completing early levels might be beneficial, though, as many casual players might feel that the upper tiers’ exclusivity is beyond their reach. More features at lower tiers may contribute to the program’s first sense of inclusiveness and fulfilment. I would give the Winners Magic loyalty program a 3.5 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

Winners Magic Games

Winners Magic Casino games

With such a wide range of games, Winners Magic will surely have something that will appeal to all tastes. The casino offers a variety of gaming opportunities, including over 900 slots, table games, live casino, and jackpots. Industry heavyweights such as Aspire Global, Evolution Gaming, Pragmatic Play, and NetEnt are among the many elite game providers that power this collection. This means that there will be a variety of cutting-edge and traditional games with excellent graphics and fun gameplay.

Here’s a breakdown of the game categories and some of the popular titles at Winners Magic:

Game Type Number of Games Popular Titles
Slots 900+ Wisdom of Athena 1000
Drops & Wins 53 Jokers Jewels Hot
Jackpots 38 Diamond Mine Jackpot
Live Casino & Table Games 175 Three Card Poker

Winners Magic partners with some of the best names in game software, including Aspire Global, Evolution Gaming, Blueprint, Booming Games, Synot, Pragmatic Play, Lightning Box, Red Tiger, NetEnt, Gaming Realms, and Play ‘n Go. This partnership guarantees a large selection of games, ranging from interesting live casino games to premium slots.

Slots

Numerous slot games from top developers like Pragmatic Play, Ruby Play, Blueprint, and Pariplay are available at Winners Magic. With a variety of RTP rates, attractive features, and themes, players can have a customised gaming process. The selection of slots offers something for every type of player, from conventional setups to high-volatility games with loads of features. The main features of a few of the well-liked slots that Winners Magic offers are included here.

Age of the Gods: Goddess of Wisdom
RTP 94.94%
Max win x 250000
Fortune Charm
RTP 96.18%
Max win x 2000
Lotto Madness
RTP 95%
Max win x 20000
Wolf Gold
RTP 96.0%
Max win x 5000.00
Cash Volt
RTP 95.71%
Max win x 2500
Big Cat King Megaways
RTP 96.5%
Max win x 20000

Drops & Wins

Pragmatic Play’s well-known slots are available in an intriguing Drops & Wins section at Winners Magic. These games have good RTP percentages and interesting gameplay, and they offer chances to win in random prize drops and daily tournaments. The highlighted Drops & Wins games at Winners Magic are broken down below.

Game Title RTP Provider
Hand of Midas 2 96.07% Pragmatic Play
Jokers Jewels Wild 96.58% Pragmatic Play
Gem Elevator 96.53% Pragmatic Play
Sugar Rush 1000 97.5% Pragmatic Play
Sugar Rush 95.5% Pragmatic Play
Book of Fallen 95.5% Pragmatic Play

Jackpots

A fantastic assortment of jackpot slots from leading providers like Play’n Go and Blueprint can be found at Winners Magic. With a variety of RTPs and amazing jackpot features, players can win on several occasions. A summary of Winners Magic’s jackpot games is provided below.

Game Title RTP Provider
Bankin More Bacon Jackpot 96.07% Blueprint
Super Lucky Reels 95.5% iSoftBet
King Kong Cash Go Bananas 93.49% Blueprint
The Goonies Return Jackpot 96% Blueprint
The Pig Wizard Jackpot King 91.56% Blueprint
Temple of Wealth 94.2% Play’n Go

Live Casino & Table Games

One of the top live gaming providers, Evolution Gaming, powers a wide range of live casino and table games at Winners Magic. With various options ranging from poker to roulette, players may try interesting and high-quality live dealer games with competitive RTP rates. Here’s a summary of some of the most popular table and live casino games at Winners Magic.

Game Title RTP Provider
Three Card Poker Live 96.63% Evolution Gaming
Side Bet City 96.69% Evolution Gaming
Speed Roulette Live 97.30% Evolution Gaming
Power Blackjack Live 98.8% Evolution Gaming
Lightning Roulette 97.3% Evolution Gaming
Lightning Dice 96.21% Evolution Gaming

RTP Information and Free Play at Winners Magic

Winners Magic does not show RTP (Return to Player) information directly on its site for each game, which may make it tougher for players to judge the payout potential of each title before playing. Nonetheless, players can consult the common industry standards or third-party sources for RTP information. After registering, players can access most of Winners Magic’s games in demo mode for free. Users can learn game concepts and explore games in this way without having to risk real money.

Game Title RTP Industry Standard RTP
Wisdom of Athena 1000 96.07% 95%–96%
Fortune Hit’n Roll 96.57% 95%–96%
Three Card Poker Live 96.63% 96%
Power Blackjack Live 98.8% 98%–99%
Book of Fallen 95.5% 95%
Super Lucky Reels 95.5% 95%

Free Play Mode

Most games at Winners Magic have a practice or demo mode that may be accessed following registration. This feature is especially helpful for checking out new games and learning about game features because it lets players browse a large selection of games without having to place real money wagers. The majority of slots and some table games are covered by the demo mode; free play is typically not available for live casino games.

Expert's Rating
Variety of Games 4.5

⁤With over 900 slots, jackpots, and live casino options from reputable developers like Pragmatic Play and Evolution Gaming, Winners Magic offers a respectable assortment of games. ⁤⁤With so many options, most players should be able to find something they like, be it interesting live dealer games or winning slots. ⁤⁤The lack of RTP information is one of the casino’s disadvantages, however after you sign up, you can play the majority of the games for free. There’s no bingo available, which might disappoint some. ⁤⁤I’d rate the game’s functionality a 4,5 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

Winners Magic Mobile Offering

Winners Magic is compatible with mobile devices such as smartphones and tablets. The casino’s mobile-friendly website is easy to use on iOS or Android. The UI adapts well to different screen sizes, and vital services such as customer service, account management, and gaming are easily accessible.

Winners Magic does not offer an Android or iOS app, therefore, you must play through your mobile browser. The site is well-optimised for mobile use, and most games operate nicely. However, you may note that some of the older titles are not well adapted for mobile gaming. The good news is that the site works well on Android and iOS, and as long as you have a reliable internet connection, you should be able to access everything without issue.

Expert's Rating
Mobile Gaming Experience 3.5

Winners Magic’s mobile interface is rather good. The browser-based site functions flawlessly across various devices, and I found that loading speeds were generally quick while using mobile internet. Because of its ease of use, the website is perfect for mobile gaming. The lack of a dedicated app may frustrate some, but the mobile-friendly website is more than adequate. The mobile product receives a rating of 3.5 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

Deposit Methods at Winners Magic

Various deposit options are available at Winners Magic, all intended to make filling your account simple and quick. The casino offers many payment methods that work for most players. For all methods, a £10 minimum deposit is required, which is competitive in the industry. A noteworthy distinction between Winners Magic and many other casinos that impose little commissions on particular payment methods is the absence of deposit fees.

Deposit Method Minimum Deposit Processing Time Fee
Debit Card £10 Instant £0
Bank Transfer £10 Instant £0
Trustly £10 Instant £0
PayPal £10 Instant £0
AstroPay £10 Instant £0
MuchBetter £10 Instant £0
Skrill £10 Instant £0
Paysafecard £10 Instant £0

How to Deposit at Winners Magic

It’s simple to deposit money at Winners Magic. Just login to your account, go to the cashier area and choose the deposit method you want to use. To complete the transaction, enter the desired amount to deposit (minimum £10), adhere to the on-screen directions, and confirm. You can begin playing immediately after the funds are credited.

Expert's Rating
Deposit Methods 4.0

Winners Magic has a solid range of payment methods, covering everything from debit cards to popular e-wallets like PayPal and Skrill. The best part is there are no fees, and deposits are processed instantly, which means you can jump right into the action without any delay. I’d give Winners Magic’s deposit options a 4 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

Withdrawal Methods at Winners Magic

Winners Magic makes it simple for players to cash out their winnings by providing many dependable withdrawal options. Popular choices include bank transfers, PayPal, Skrill, Trustly, and debit cards, among the available ways. For all methods combined, the minimum withdrawal amount is £10, and most withdrawals are handled fee-free. Depending on the method, different withdrawal processing timeframes apply. For example, e-wallets such as PayPal and MuchBetter give the fastest payments (1 to 2 days), while bank transfers and debit cards might take up to 6 days. Winners Magic is popular for its various options, including conventional and contemporary payment methods, so players may select the one that works best for them.

Withdrawal Method Minimum Withdrawal Withdrawal Time Fee
Debit card £10 1 to 6 days £0
Bank Transfer £10 2 to 6 days £0
Trustly £10 1 to 4 days £0
PayPal £10 1 to 2 days £0
AstroPay £10 1 to 4 days £0
MuchBetter £10 1 to 2 days £0
Skrill £10 1 to 2 days £0

How to Withdraw

The procedures listed below can be used to remove money from your Winners Magic account:

  • Open your account and log on.
  • Proceed to the area where the cashiers are located.
  • Select “Withdraw” and the payment option of your choice.
  • Enter the desired withdrawal amount (minimum £10).
  • Follow any more instructions to finish the process.

You must complete the KYC verification process and submit the required paperwork, including identification and proof of address before you can withdraw. Your withdrawal will be handled using the method of your choice after the KYC is finished.

Tips for Comfortable Withdrawals

  • Complete KYC Verification Early: Make sure you submit your ID and proof of address early to avoid delays when it comes time to withdraw. Without completing this, your withdrawal could be held up.
  • Use E-Wallets for Speed: If you want the fastest payout, go for PayPal, Skrill, or MuchBetter. These methods typically process withdrawals within 1–2 days, much faster than traditional bank transfers or debit cards.
  • Double-Check Withdrawal Limits: Always check the casino’s withdrawal limits for the method you’re using. If you’re withdrawing large sums, bank transfers might be your best bet, as they often handle higher amounts more easily.
  • Be Aware of Weekends: Weekends and public holidays can slow the withdrawal process. If possible, request withdrawals earlier in the week to avoid delays.
Expert's Rating
Withdrawal Methods 4.0

Winners Magic offers various withdrawal options, covering both traditional methods and e-wallets. The process is easy to follow, and there are no fees, which is a nice touch. E-wallets like PayPal and Skrill are your best bet if you’re looking for fast payouts. I’d give Winners Magic’s withdrawal process a 4 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

Customer Support at Winners Magic

Winners Magic offers a variety of customer service channels so players can get assistance when needed. Users can easily contact the support team by email, live chat, or the FAQ area anytime because they are accessible around the clock. Support via email is available at [email protected]; depending on the intricacy of the question, responses usually come back within a few hours. The website’s FAQ area is a helpful place for basic enquiries as it addresses a wide range of frequently asked topics, from bonus terms to account administration.

With quick responses – typically within a few minutes – the live chat tool is accessible on the website. Though guests cannot contact the support team through live chat before creating an account, it is important to note that live chat is only available to registered users. Winners Magic doesn’t have a phone number on file, and it doesn’t assist with Facebook Messenger or WhatsApp. While some players may find that this limits their possibilities for communication, in many cases, this is offset by the constant accessibility of email and live chat.

Support Method Availability Response Time
Live Chat 24/7 (Registered Users) Within a few minutes
Email ([email protected]) 24/7 1 to 3 hours
FAQ Section 24/7 Instant access to answers
Expert's Rating
Customer Support 4.0

Winners Magic’s live chat feature provides expedient assistance, and the personnel is dependable and accommodating. The 24/7 availability is a huge bonus, and I noticed that live chat responses arrived in a matter of minutes. It also operates well when I tested email assistance, which is available 24/7 and typically receives a response within a few hours. If you prefer talking to someone directly, their lack of a phone number and Messenger app support may be a drawback. I’d give their support a 4 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

Verdict

Winners Magic is a user-friendly online casino that’s been around since 2019, offering a solid selection of over 900 slots, live casino games, and jackpots. Powered by top providers like Pragmatic Play, Evolution Gaming, and NetEnt, it fits UK players with easy payment options like PayPal, Skrill, and debit cards, all with no fees. However, the lack of a mobile app and no-deposit bonus might be a drawback for some.

The casino is ideal for players who value a broad game range, secure transactions, and a rewarding loyalty program. High-level loyalty rewards like cashback and extra spins are available, but the best perks are invitation-only, which may limit access for casual players. Those looking for cryptocurrency or app-based gaming might find it less appealing.

Customer support is available 24/7 via email and live chat, with quick response times, though the lack of phone support or Messenger options may be a downside for some. Winners Magic is a solid choice for casual players seeking a reliable and secure site, but it could improve with more accessible VIP rewards and a mobile app. Based on these factors, I’d rate Winners Magic a 4 out of 5.

Overall Rating

How we rank 4.0
First Impression 3.5
License and Security 4.5
Bonuses & Special Offers 4.5
Loyalty Programme 3.5
Variety of Games 4.5
Mobile Gaming Experience 3.5
Deposit Methods 4.0
Withdrawal Methods 4.0
Customer Support 4.0
Jamie Wall
Jamie Wall Casino Analyst

FAQ

Why do I keep getting pop-ups even though I have sent my documents?

This usually indicates that they still need information from you, so it’s a good idea to review your emails to see what requests they have made of you. Unfortunately, the pop-up will prompt you to check in until they receive the accurate and complete paperwork. You do not need to submit anything again if you have previously sent in all they asked for. Remain calm and wait for an email confirmation to check we have everything and that your account has been validated.

Can I use several devices to play at Winners Magic?

Indeed, Winners Magic allows for play on a variety of devices, giving players flexibility. Tablets, cellphones, and desktop PCs may all easily access your account and play games. There’s no need to download an app because the casino optimises mobile web. You will have complete access to all of the games, bonuses, and account features Winners Magic provides if you’re using your computer at home or your mobile device while on the road.

How can I monitor my bonus progress when wagering?

Log into your account and go to the “My Account” area to see your wagering progress towards bonuses at Winners Magic. From there, you can view a comprehensive summary of your active bonuses and the wagering requirements associated with each one. How much of the wagering requirement you have previously met and how much is still outstanding will be readily visible in the bonus status area. This makes it simple to keep track of your progress and guarantees that you always know how much more you have to bet to cash out any bonus-related wins.

How should I proceed if there are problems with a deposit?

The first thing to do if you run into any problems with your deposit at Winners Magic is to contact the customer service department by email or live chat. They can help you solve the issue quickly and provide support around the clock. The support staff is equipped to deal with these situations effectively if they involve a processing hold-up, a problem with a particular payment option, or a failed transaction. Additionally, you can double-check that the payment details you’ve entered are valid and that your payment method has adequate funds to complete the transaction.

Why did they put a cap on my account for responsible gambling?

They impose deposit restrictions as a measure to secure their players and to assure that you are playing within your means. This may be predicated on data you have previously submitted or UK averages. Please feel free to attach paperwork about a sustainable income that shows you are sufficiently affordable to raise the limit if you would like to exceed one they have set. To talk about the problem in more detail, get in touch with the support staff.

Winners Magic Sister Sites

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User reviews of Winners Magic

User Rating Rated by 3 users
3.6
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Have you had any prior experience with this casino?
4.2

October 4, 2024

Lolita59

United Kingdom United Kingdom

I've recently had my withdrawal approved and am now just waiting for it to hit my account. So far, Winners Magic seems to be true to their word regarding fast withdrawals.
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They keep promises
3.2

September 19, 2024

Michaelle N.

United Kingdom United Kingdom

Winners Magic's support was underwhelming. Unsatisfactory resolutions. The overall support interaction left much to be desired.
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User-friendly interface
3.3

August 1, 2023

S. Stevens

United Kingdom United Kingdom

Winners Magic is fine. Played for a few days. Good games but nothing mind-blowing. Graphics and gameplay are pretty average. Might not hold your attention long.

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