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Prime Casino Bonus Codes

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3.2
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Prime Casino Welcome Bonus

100% up to £55 + 55 Spins

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#Ad, 18+, GambleAware.org | Automatically credited upon deposit. Cancellation can be requested. First Deposi...t Only. Min. deposit: £20. Max Bonus £55. WR of 30x Deposit Plus Bonus amount (Slots count 100% and any other game 10%) within 30 days. Spins Game: Big Bass Bonanza. WR 60x free spin winnings amount (only Slots count) within 30 days. Spin value: £0.10. Max bet is 10% (min £0.10) of the Bonus amount or £5 (lowest amount applies).Bonus must be claimed before using deposited funds. Bonuses do not prevent withdrawing deposit balance. First Deposit Bonus can only be claimed once every 72 hours across all Casinos.Bonus Policy applies. Full Bonus T&C Show more

Prime Casino Bonuses

Discover 3 Prime Casino bonus codes available in December 2024

3 Deals available in United Kingdom

Prime Casino Available for UK Players
VERIFIED

Bonus type: First Deposit Bonus

Min Deposit: £20

Wagering: 30x GB, 60x FS

Prime Casino Available for UK Players
VERIFIED

Bonus type: Free Spins, Code, Welcome Bonus

Min Deposit: £10

Wagering: 60x

Prime Casino Available for UK Players
VERIFIED

Bonus type: Free Spins, Code, Sign Up, Weekly Bonus

Min Deposit: £50

Wagering: 30x GB, 60x FS

Suggested
Prime Casino Available for UK Players
VERIFIED

Bonus type: Welcome Bonus, Cashback Bonus

Min Deposit: £10

Wagering: 40x

Suggested
Prime Casino Available for UK Players
VERIFIED

Bonus type: Free Spins, Sign Up, Welcome Bonus, Registration, Casino Match Bonus, First Deposit Bonus

Min Deposit: £20

Wagering: 40x

Suggested
Prime Casino Available for UK Players
VERIFIED

Bonus type: Free Spins, No Wagering, Welcome Bonus, First Deposit Bonus

Min Deposit: £15

Wagering: No Wager

Suggested
Prime Casino Available for UK Players
VERIFIED

Bonus type: No Deposit, Free Spins, No Wagering, Welcome Bonus, Existing Players, No Card Details, No ID Verification, Daily Bonus

Min Deposit: No Deposit

Wagering: No Wager

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Prime Casino Review

Our Prime Casino review puts great emphasis on the most critical areas of this online service: a versatile game library and equally adaptable payment methods. Be it curiosity regarding withdrawal policies or details on the kinds of bonuses available, this review covers the critical bits you should know.

  • Launched in 2005
  • License Spelinspektionen, UK Gambling Commission, Malta Gaming Authority
  • Min Deposit £10
  • Payment Methods giropay, iDEAL, Neteller, paysafecard, Pay by Mobile, PugglePay, Quick Pesa, WebMoney, Wire Transfer, Wirecard, Yandex.Money, Zimpler, AGMO, eCard, Euroset, Lottomaticard, Vanilla Card, Pay by SMS, PayForIt
  • Withdrawal Methods EcoPayz EcoCard, Interac, Maestro, Neteller, paysafecard, Skrill Moneybookers, Visa, Wire Transfer, eCard, Switch
  • Min Withdrawal £20
  • Games 4681
  • Game Types Baccarat, Blackjack, Roulette, Slots
  • RTP 96.58%

Pros & Cons

  • Pros

  • Wide Game Selection: The games on offer at Prime Casino include slots, table games, and even live dealers, which serve all categories of players.
  • User-Friendly Mobile App: Available both on iOS and Android devices, Prime Casino app allows users to play games of their choice on the go.
  • Responsive Customer Support: Several methods to contact support, including live chat boosts the brand's reliability and guarantees help is available whenever players need it.
  • Fast Withdrawal Time: Most of the withdrawals at Prime Casino are dealt within 24 hours for e-wallet options.
  • Strong Security Measures: With licensing from the UKGC, Prime Casino handles highly sensitive information and maintains robust security protocols.
  • Cons

  • Prime Casino Promo Codes Are Required: Some promos in Prime Casino require bonus codes to be activated.
  • Fees for Wire Transfers Below £500: On the other hand, wire transfer withdrawals below £500 come with a £10 fee attached, something that could deter players who prefer to withdraw through this payment channel.
  • Verification Process for Large Wins: Large wins – £5,000 or more – may require additional verification, which might delay payout processing and could be frustrating for all those players who would need money quickly.

Reasons to Give Prime Casino a Try

Founded in 2005, Prime Casino established a rather important place in the online gaming industry, mainly in the UK market. The company has the status of a trustworthy name, being operated by SkillOnNet Ltd., hence forming a site that addresses a huge number of players. One of the big advantages is that the casino offers loads of games that come with very user-friendly interfaces. Hence, this proves to be very helpful for both beginners and professional players.

What separates Prime Casino from the rest is the robust game library, including popular categories for slots, live casino games, poker, and bingo. This dedication to a safe, fun environment in the casino is further proved by a UKGC licence that assures fair play and transparency.

Added to this is an attractive loyalty scheme that is nice to the steadies with its continuous gameplay. That would be Prime Casino to all—both those looking to have a taste of slots and those seeking a full live casino offer.

Here’s a brief overview of the key details about Prime Casino:

Detail Information
Parent Company SkillOnNet Ltd
Website primecasino.com
Head Office Address Office 1/5297, Level G, Quantum House, 75 Abate Rigord Street, Ta’ Xbiex, XBX 1120, Malta
CEO’s Name Michael Golembo
Company Size 100-200 employees

In addition, this brief background of Prime Casino highlights the service’s aim of providing a universal gambling site dedicated to every player’s interest. Thus, making it a worthy choice for gambling by players in the UK.

Prime Casino Usability Facts

The first reaction players get when visiting the Prime Casino website is that it’s user-friendly and simple. The design is neat, and access to Online Slots, Live Casino, and Table Games becomes easy. The layout of the site is also practical in a way that players can move through different sections without hassle. Soft colours, mainly white, beige and greyish blue make the overall design pleasant.

The site is optimised for mobile and will display on most screen sizes, so the interface is consistent. The mobile version retains all functionality available on the desktop, thus ensuring that players can get to play their favourite games and features on the go.

The website has integrated useful game filters and a search module to assist the players in either looking up titles or going through categories in case they want to play. All these tools run very efficiently and contribute to making user interaction much easier.

It loads very fast on both the computer and the mobile device. Loading speed is vital in maintaining an integrated gaming session. The pages and games are responsive, and there are no long wait times, even at peak hours.

The UX/UI design is well done, with a focus on ease of use and accessibility. Prime Casino’s website layout is quite intuitive, and the design is user-centered, so most of the time, one can have a positive hassle-free interaction.

Usability Facts:

Ease of Navigation The website is easy to navigate, with a simple layout that guides users through different sections efficiently.
Mobile Games Availability The mobile site offers a wide range of games, with no significant difference in performance compared to the desktop version.
Game Filters Game filters are effective and allow users to sort games by type, popularity, or provider, improving usability.
Search Function The search function is responsive and accurate, helping users quickly locate specific games or features.
Loading Speed Loading times are quick across devices, ensuring a consistent and uninterrupted session.
UX and UI Rating The site earns high marks for its UX and UI, offering a user-friendly and aesthetically pleasing interface.
Expert's Rating
First Impression 4.5

The first overview of Prime Casino is quite good, with a clean design and nicely done usability features. In addition, across-device responsiveness with good search and filter functionality provides easy navigation and time well spent at the site for players. Drawing on my own time with the site, I would estimate that the usability of Prime Casino is 4.5 out of 5. This rating is due to the well-thought-out design and efficient performance provided by the casino.

Jamie Wall
Jamie Wall Casino Analyst

Licensing, Security, and Player Protection

With the tight regulations of multiple licences, each one secures a safe environment for its players. The main licence is provided by the United Kingdom Gambling Commission (UKGC). This licensing body is among the very few most trustworthy ones regarding iGaming operations. Because this licence sets very high standards of being fair and transparent, protective for players, it makes Prime Casino reliable for UK players.

Apart from a UKGC licence, Prime Casino also has one from the Malta Gaming Authority (MGA). It is one of the better-regarded authorities that is known for its stringent requirements, which further validate a casino’s credibility. The dual licences in place provide robust oversight, ensuring that all gaming activities are conducted within the bounds of legality and ethics.

There are no known records of Prime Casino’s blacklisting or involvement in major disputes. It takes care of a high level of security and customer protection, putting in place several elements that support responsible gaming.

Prime Casino provides information and various tools that will assist users in playing responsibly. Instruments in this casino include deposit limits, which enable a player to set a ceiling on the money spent on its website. Besides, the casino offers a cooling-off period, whereby the player suspends his or her account to take some time off from gaming.

The SSL-encrypted website provides the protection of all personal and financial information. What is more, Prime Casino provides two-factor authentication that brings an extra layer of security to player accounts. It also includes self-exclusion tools that help players exclude themselves from gaming for a defined period.

The prime casino does not allow minors to use the services, and no underage gambling is permitted. For that casino, strict verification methods are applied to make their services available only to those who have reached the legally permissible age.

Here’s a detailed overview of the player protection features available at Prime Casino:

Deposit Limits Limits on deposits to prevent excessive player spending.
Responsible Gaming Seals Responsible Gaming seals can be found on the website’s main page.
Cooling-off Periods Cooling-off periods are available upon request by a player to provide the player with a gaming break.
IT Security The website is SSL-encrypted.
SSL Encryption All data transfer is SSL-encrypted.
Two-Factor Authentication Multi-factor authentication is available to improve account security.
Self-Exclusion Tools Players can exclude themselves from playing for a certain period.
Protection of Minors Both verification procedures are carried out very strictly to avoid any chance of underage gambling.
Expert's Rating
License and Security 4.8

Prime Casino is devoted to supporting and safeguarding its players. The licenses from the UKGC and MGA act as an excellent backbone of trust, as do the responsible gaming tools prove the casino is serious about player’s welfare. From what I have reviewed regarding licensing, security, and player protection, I will rate Prime Casino 4.8 out of 5, which is quite a high rate and shows that the safety measures of Prime Casino are quite solid.

Jamie Wall
Jamie Wall Casino Analyst

Bonuses and Promotions at Prime Casino

Prime Casino’s range of bonuses will benefit not only new players but also the existing ones. These promos are designed to add value for its players. It is channeled to their welcome bonus and other ongoing promotions within the casino. Read one to learn the latest promo codes that might become a key in the future to special treats or extra rewards.

Welcome Bonus

The sign-up offer provided by Prime Casino is a generous 100% up to £50 as a first deposit bonus. It means that for each new player who deposits £50, another £50 will be credited in bonus funds, which effectively doubles the playing balance.

Accompanying this welcome bonus will be 30x wagering requirements, which essentially means the amount of the bonus must be rolled over 30 times before winnings can be withdrawn. This joining offer is exclusive to all new players who make their first deposit at Prime Casino. Make sure to claim the promo within 72 hours after creating an account at the casino.

No Deposit Bonus

The Prime Casino does not offer any deposit bonus directly through their website. However, one is advised to check third-party services, such as Gamblizard, for available exclusive no-deposit offers. We’ve gathered numerous licensed casino sites available for British players that offer no to low deposit promo offers.

Free Spins Offers

At Prime Casino, players can enjoy exciting free spins offers beyond their welcome bonus. Two standout promotions are available for players who love to spin the reels. First of all, new players can unlock the 151 Free Spins Deal by depositing £10 and using the promo code PrimeBB. This gives them 151 free spins on the popular slot Big Bass Splash. With a wagering requirement of 60x and a 72-hour time limit to use the spins, this offer provides a fantastic opportunity to enjoy one of the site’s favourite games.

Free Spins For a Year is another option suitable for all slot fans who are new to the site. For those who make a deposit of at least £50 and use the PC365 bonus code, Prime Casino offers a remarkable promotion. Players will receive 10 free spins every week for an entire year, totaling 520 bonus spins. This first deposit-only offer has a 30x wagering requirement, making it an excellent choice for regular players looking to extend their playtime throughout the year.

These promotions offer great value and are perfect for players looking to maximize their gaming experience at Prime Casino.

Prize Twister

At Prime Casino, the Prize Twister promotion adds an extra layer of excitement to gameplay. Already existing customers can participate by making qualifying bets, which enter them into the Prize Twister draw. This unique feature offers a spinning wheel that can award a range of rewards, including cash prizes, free spins, and bonus credits. The randomness of the rewards enhances the thrill, making each spin a chance for unexpected gains and adding a dynamic element to the gaming experience.

Golden Chip

The Golden Chip promotion provides players with the opportunity to boost their gameplay through special rewards. Players can earn Golden Chips by participating in various in-game activities and promotional events. These chips function as a special currency that can be accumulated and redeemed for a variety of prizes. Players can use their Golden Chips to unlock bonus spins, cash rewards, or other exclusive incentives. This promotion encourages continued play and engagement by offering additional chances to win valuable rewards.

Drops & Wins

The Drops & Wins promotion keeps the excitement high with its combination of random prize drops and weekly tournaments. During gameplay, players are eligible for spontaneous cash prize drops, which can occur at any moment, adding an element of surprise to every session. Additionally, the weekly tournaments provide competitive play with substantial cash prizes and other rewards for top performers. This promotion ensures ongoing engagement by offering multiple opportunities to win, making every gaming session potentially rewarding.

Main Terms and Conditions of Prime Casino Bonuses

  • Wagering Requirements: Bonuses are usually subject to a 30x wagering requirement. Specific games may contribute differently to the wagering requirements.
  • Bonus Expiry: Most of these bonuses, including free spins, have their own expiry period. For example, free spins are often to be used within 7 days after credit.
  • Eligibility: Note that bonuses are usually offered once per account. Having multiple accounts may disallow bonuses.
Expert's Rating
Bonuses & Special Offers 4.0

Bonuses at Prime Casino are transparent and designed to attract new players or keep the old ones loyal. If somebody wants to start big, then the welcome bonus is the best way to get started. But from what I have analysed based on the clarity and value of bonuses available, I would give the bonus offerings of Prime Casino a 4 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

Loyalty Program at Prime Casino

Prime Casino’s Loyalty Program is designed to reward players for their ongoing engagement and gameplay. This program uses a tiered points system where players earn loyalty points for every bet they place. Accumulated points can be redeemed for various rewards, including bonus credits, free spins, and exclusive offers.

  • Earning Points: Players earn loyalty points with each qualifying wager. The more players bet, the more points they accumulate.
  • Tiers and Rewards: The program features multiple tiers. As players collect points, they progress to higher tiers, each offering increasingly valuable rewards. These rewards can include bonus credits, free spins, and other promotional offers.
  • Redemption: Points can be redeemed for a range of rewards, providing flexibility and choice. This system allows players to select rewards that best suit their preferences.

Key Benefits:

  • Exclusive Offers: Higher tiers unlock access to exclusive promotions and bonuses not available to lower-tier members.
  • Personalised Rewards: The program often includes personalised offers and bonuses based on player preferences and activity.
  • Enhanced Experience: By rewarding ongoing play, the program enhances the overall gaming experience and provides added value to regular players.
Expert's Rating
Loyalty Programme 4.7

The tiered structure of Prime Casino’s Loyalty Program not only motivates players to continue playing, but also adds a competitive element by rewarding more dedicated players with better perks. Moreover, the variety of rewards and personalised offers ensure that the program remains engaging and valuable, aligning well with best practices in the online gaming industry. Overall, Prime Casino’s Loyalty Program stands out as a strategic asset that enhances player engagement and long-term loyalty, so I rate it 4.7 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

Casino Games and Gambling Features

As for the variation, Prime Casino offers something universal that will suit most preferences. Everything is well-organised in this casino’s lobby, and users can quickly access various game categories, be that slots, table games, live casino options, poker, bingo, or instant win games. The titles are supplied by top game providers and, therefore, promise a mix of quality and diversity.

Game Facts:

Game Type Quantity Most Popular Game
Slots 1000+ Book of Dead
Table Games 72 European Roulette
Live Casino Games 242 Live Blackjack
Poker 6 Texas Hold’em Bonus Poker
Bingo 10+ Green Machine Bingo
Instant Win Games 36 Gold Rush Scratch

For most games, Prime Casino provides the player an RTP (Return to Player), which helps to make an informed decision on selecting any game.

Almost all the games in Prime Casino can be played for free in demo or practice mode; these include slots and other table games. However, to access the demo version of these games a user needs to register an account first.

Slots

Prime Casino offers a variety of slot titles starting from classic and modern video ones ending with the progressive jackpots. The most popular slots customers love to play include Book of Dead, Sahara Riches Cash Collect, and Starburst. New Megaways slots are also available in the casino, which provides a dynamic way of winning with thousands of possible pay lines. The jackpot section includes high-stake games that aim at bulk payouts, so this will turn the sector into a paradise for slot players.

Top Slots:

Game Developer RTP Release Date
Book of Dead Play’n GO 96.21% 2014
Sahara Riches Cash Collect Playtech 95.67% 2021
Starburst NetEnt 96.09% 2012
Big Bass Splash Pragmatic 94.6% 2022
Energy Coins Hold and Win Playson 95.74% 2023

Table Games

The table games section at Prime Casino tops 72 titles, including all classics: blackjack, roulette, and baccarat. What differs is that every game is available in several variations to let players choose what will suit them best.

Top Table Games:

Game Developer RTP Release Date
European Roulette Pro GVG 97.30% 2018
American Blackjack GVG 99.57% 2021
First Person Prosperity Tree Baccarat Evolution 98.89% 2023
Bac Bo Evolution 98.87% 2022
Mega Fire Blaze Roulette Playtech 97.3% 2020

Live Casino Games

This is where Prime Casino provides a rather robust bundle of live casino games – over 242 live dealer options, to be exact – across live Blackjack, Roulette, and Baccarat. This includes games being broadcast in real-time to bring the player right into a casino atmosphere.

Top Live Casino Games:

Game Developer RTP Release Date
Crazy Time Evolution Live 96.08% 2020
Adventures Beyond Wonderland Live Playtech 96.58% – 96.82% 2023
Evolution Lightning Roulette Evolution 96.25% 2018
Mega Fire Blaze Roulette Live Playtech 97.3% 2021
XXXTreme Lightning Roulette> Evolution Live 97.3% 2022

Tip: Look at the RTP and house edge for live casino games. With live games such as blackjack, you tend to have a better shot.

Poker

It offers a wide array of poker games, including Texas Hold’em and Three Card Poker. These meet the requirements of novices and skilled poker masters, as the games run at different stakes and formats, all available on every game.

Top Poker Games:

Game Developer RTP Release Date
Texas Hold’em Bonus Poker Evolution 97.96% 2016
Three Card Poker Evolution Live 97.83% 2015
Who Wants To Be A Millionaire? Video Poker Live 98% 2024
Playtech Live Poker Lobby Playtech 97.3% 2022
Evolution Caribbean Stud Poker Evolution Live 98.19% 2018

Bingo

The bingo section is well represented with several variants of this popular game, including traditional bingo and video bingo formats. Games like Bingo Billions add a little fun to the always-classic bingo game.

Top Bingo Games:

Game Developer RTP Release Date
Crazy Monkey Banana Kingdom Games Global 95.09% 2024
Green Machine Bingo Light & Wonder 96.07% 2023

Instant Win Games

Prime Casino offers different kinds of instant win games, including scratch cards. The game’s results are instant which makes them a popular choice for players who prefer fast-paced games.

Top Instant Win Games:

Game Developer RTP Release Date
Gold Rush Scratch Playtech 95.00% 2023
Big Money Slingo Slingo Originals 95.00% 2019
Plinko Go 1X2 Gaming 92% 2023
Superb Keno Amusnet 94.48% 2022
Spaceman Pragmatic 96.5% 2022
Expert's Rating
Variety of Games 4.5

Prime Casino is rich in games that can please even the most sophisticated gambler. Here, all the games are described clearly and have a user-friendly interface from slots to live-dealer games. The RTP numbers and demo games are available which adds transparency and accessibility. Based on my time at Prime Casino and gaming options, the casino deserves a recommendable 4.5 out of 5 score. The score reflects its selection diversity, quality, and user-centered values.

Jamie Wall
Jamie Wall Casino Analyst

Prime Casino Mobile Play

Prime Casino gives a strong show of convenient gaming on different devices, such as smartphones and tablets. The brand offers an optimised mobile service for iOS and Android, so users can play their favourite games on the move. Although most of the games are optimised for mobile devices, a few may not perform as they do on desktops due to varying levels of optimisation.

The Prime Casino provides a fully functional mobile application that is available at the App Store for iOS users and at Google Play for Android users. This application is developed to improve the mobile gaming interface with its fluid gameplay, easy navigation, and fast access to all casino features.

Mobile App Information

Service Availability Download Size Features Performance User Ratings
iOS (App Store) Available 180 MB – Full game library
– Live casino access
– Secure payment integration
Fast and responsive
No significant lag
4.5/5
Android (Google Play) Available 150 MB – Wide slot selection
– Push notifications for promotions
– Battery saver mode
Quick loading
Consistent gameplay
4.4/5
Expert's Rating
Mobile Gaming Experience 4.5

The mobile app of Prime Casino delivers a great, fluid, and reliable gaming environment. I tested it via mobile internet, 4G – not WiFi – and the application did load pretty fast without any lag. There are huge varieties of games, and the interface is very user-friendly in terms of getting through different parts of the casino. In general, I would rate the mobile app of Prime Casino 4.5 out of 5, having considered performance, usability, and the all-round mobile functionality. Although the application is pretty close to perfection, there is minor room for improving optimization on some games that may not work as well on mobile compared to a desktop.

Jamie Wall
Jamie Wall Casino Analyst

Deposit Methods at Prime Casino

The deposit methods that are available at Prime Casino are numerous and designed to suit all customers for great convenience and flexibility when playing. Other than being fast and safe, making a deposit with them is absolutely free. This casino supports popular payment methods within the United Kingdom, ensuring that all customers have an easy time funding their accounts and playing straight away.

The minimum deposit that can be made with Prime Casino is £10, which applies to most of its payment methods. Naturally, there is a maximum limit to deposit, which varies depending on your chosen payment method. This ranges between £5,000 and £10,000 per transaction. Most significantly, no commission fee is charged for deposits, hence low-cost to the player.

Table: Deposit Methods at Prime Casino

Payment Method Minimum Deposit Processing Speed
Visa/Mastercard £10 Instant
PayPal £10 Instant
ApplePay
Skrill/Neteller £10 Instant
Paysafecard £10 Instant
Bank Transfer £10 1-3 Business Days
Trustly £10 Instant
Payz £10 Instant
SOFORT £10 Instant

How to Deposit Funds into Your Prime Casino Account

Depositing funds into your Prime Casino account is a simple process:

  1. Login to Your Account: On your Prime Casino login page, enter your email and password.
  2. Visit the Cashier Section: Click on “Deposit” or navigate to the cashier section of your account.
  3. Select Your Payment Method: Simply select your preferred deposit method from the drop-down menu of the methods listed.
  4. Enter Deposit Amount: Input your desired amount to deposit, making sure the amount you are going to put in is within the minimum and maximum set limits for a deposit.
  5. Confirm the Transaction: Proceed with the on-screen instructions to complete your deposit. With most of the methods, the funds shall be reflected in your account immediately. Once you see it, you can start playing.

Follow the prompts to confirm your deposit. The funds should appear in your account instantly for most methods, allowing you to start playing immediately.

Special Conditions and Notes

Note that most of the payment methods indicated at Prime Casino require a minimum deposit of £10. However, some promotions and bonuses may have specified certain minimum deposit amounts to trigger them. Always confirm that you meet the required amount as mentioned in the terms and conditions attached to the Prime Casino promo code offer and welcome bonuses.

Expert's Rating
Deposit Methods 4.5

The deposit options at Prime Casino are strong, with an array of methods covering most preferences and not charging extra fees. Adding to that, the method to deposit money here is pretty easy, and the processing does not also take that long. On the downside, the absence of any option of a lower minimum deposit, such as below £10, could be a limiting factor in some cases. So, considering all the deposit methods I have at my disposal and their overall convenience, I would score the deposit offerings of Prime Casino 4.5 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

Withdrawal Methods and Limits at Prime Casino

The casino provides many popular ways of withdrawal, such as debit cards, online wallets, and wire transfers. Below is the breakdown for each method, including the minimum and maximum withdrawal amounts and any fees associated with the transactions.

Key Points:

  • Minimum Withdrawal Amount: £20 (except for Wire Transfers, which have a minimum of £50).
  • Maximum Withdrawal Amount: No strict upper limit, but large withdrawals (e.g., £5,000 or more) may require additional processing time for verification.
  • Fees: Most methods are free, but Wire Transfers incur a fee of £10 for withdrawals under £500.

Withdrawal Methods at Prime Casino

Withdrawal Method Minimum Withdrawal Maximum Withdrawal Fees Processing Speed
Visa/Mastercard £20 No specific limit None 1-3 Business Days
PayPal £20 No specific limit None Within 24 Hours
ApplePay £20
Skrill/Neteller £20 No specific limit None Within 24 Hours
Wire Transfer £50 No specific limit £10 (free for over £500) 3-5 Business Days
Paysafecard £20 N/A N/A N/A
Trustly £20 N/A N/A N/A
Payz £20 N/A N/A N/A
SOFORT £20 N/A N/A N/A

Important Notes:

  • Closed-Loop Policy: All withdrawals shall be processed using the same method you used for depositing money. In case the method used in making a deposit does not support withdrawal, then verification of an alternate method is necessary.
  • Withdrawal Fees: A £5 fee is charged for any withdrawal prior to having any real money activity. For Wire Transfers below £500, a £10 fee is applied.

Payout Speed and How to Expedite Your Winnings

Processing all withdrawals within a few hours is the goal at Prime Casino, but the actual time taken for money to reach into your account is dependent on the method used. Here’s what you can expect:

  • E-Wallets (PayPal, Skrill, Neteller): These usually are the fastest, processing a withdrawal within 24 hours.
  • Debit Cards: Processing takes a little bit longer; on average, it generally takes 1-3 business days.
  • Wire Transfer: This can be the longest method, up to 3-5 business days, especially when it comes to large sums requiring extra measures of verification.

Tips for Stressless Withdrawals

  • Submit Documentation Early: Make sure that all relevant documents for verification are submitted and verified before avoiding any untimely delays of the said transactions, most especially in processing a withdrawal request.
  • Choose E-Wallets: If you’re after the best and fastest payout, consider PayPal, Skrill, or Neteller; these are processed faster compared to traditional bank transfers.
  • Contact Customer Support: In case of a delay longer than expected, you can always ask for help by contacting customer support.

Step-by-Step Guide to Withdrawing Funds

Withdrawing funds from Prime Casino is simple. Follow these steps to complete your withdrawal:

  1. Login to Your Account: Log into your Prime Casino account with your username and password.
  2. Visit the Cashier Section: Head to the Cashier section of your account, then hit “Withdrawal”.
  3. Select Your Withdrawal Method: From the drop-down list shown, select which method you want to use to make a withdrawal.
  4. Enter the Withdrawal Amount: Enter an amount you would like to withdraw, keeping it above the minimum withdrawal limit.
  5. Submit Your Request: Confirm your withdrawal request. A confirmation message will pop up, and the processing of your request from the casino side will begin.
Expert's Rating
Withdrawal Methods 4.2

The variety of withdrawal options in the payout section at Prime Casino is quite good. In general, the process is efficient, and most of the withdrawals get processed within the time estimates. My time with the Prime Casino withdrawal process, considering its speed of payout and even the ease of use, would compel me to rate this casino’s withdrawal offerings at 4.2 out of 5. The rating is based on the convenience and reliability of the process of withdrawal, minus minor deductions for some associated fees with certain methods.

Jamie Wall
Jamie Wall Casino Analyst

Customer Support at Prime Casino

Prime Casino has a comprehensive customer support system set in place to assist players with various queries and issues that may occur. They have more than one contact method, so through these, one can easily reach out for support. Such services are structured to be easily accessible, efficient, and user-friendly to all types of people, either registered or unregistered.

Contact Methods

Prime Casino customer support can be contacted via:

  • Live Chat: Available 6:00-00:00 GMT, it can help in solving urgent queries on the spot. This option is available to registered users only, so you need to login first. Click Live Chat and you will be connected to the customer support representative within a few minutes.
  • Email: Players may email support with lower-priority questions. Response time is typically within 24 hours.
  • Contact Form: Players can forward their issues with site operation directly to the Support Team by clicking Report a Problem. This method is suitable for problems connected with the site usage, and the response time is usually within 24 hours limit.
  • FAQ Section: In addition to that, Prime Casino has also got a proper FAQ section covering most of the frequently asked questions and problems. This is available for all users and may often help to instantly resolve your query without the need for contacting support.

Currently, the online casino does not offer support via messenger apps like WhatsApp or Facebook Messenger as well as help via phone. But with these options at their disposal, players are assured of getting the proper help in good timing.

Table: Customer Support Availability at Prime Casino

Contact Method Availability Response Time Accessible to Unregistered Users
Live Chat 6:00-00:00 GMT Immediate Yes
Email 24/7 Within 24 Hours Yes
Contact Form 24/7 Within 24 Hours Yes
FAQ Section Always Available Immediate (self-help) Yes

The customer support of Prime Casino is pretty responsive. The fastest way to get help with the issues is live chat. The email and contact form responses are timely, mostly within 24 hours. Should you have problems with a withdrawal or management of an account, it is recommended using the live chat option for the swiftest solution.

Expert's Rating
Customer Support 4.3

From my first hand interaction with the customer support team, testing them around response times and solution effectiveness, I’d confidently give Prime Casino’s customer care 4.3 out of 5. Efficiency and availability brought down the rating with a small deduction for a lack of phone and messenger app support and limited operational hours of Live Chat assistance.

Jamie Wall
Jamie Wall Casino Analyst

Expert Verdict

After reviewing Prime Casino, I can assume that the site has several standout features, most of which make for a solid choice for both new and skilled players. First, it has a notable selection of games, running into hundreds, ranging from slots to live casino options. However, the real game-changer here is the mobile application that provides a very consistent game environment on the go, with easy access and fluent performance on iOS and Android.

The brand can boast a variety of payment options available with fast processing times; in addition, there are no hidden extra costs to most transactions, which helps manage funds easily. Finally, the measures set up for security provide peace of mind regarding the safety of data and transactions under the licensing by UKGC. As far as versatility, convenience, and safety are concerned, Prime Casino remains at the very top of the list of the best places players are going to find for online gaming.

Overall Rating

How we rank 4.4
First Impression 4.5
License and Security 4.8
Bonuses & Special Offers 4.0
Loyalty Programme 4.7
Variety of Games 4.5
Mobile Gaming Experience 4.5
Deposit Methods 4.5
Withdrawal Methods 4.2
Customer Support 4.3
Jamie Wall
Jamie Wall Casino Analyst

Support

  • Email [email protected]
  • Telephone 0203 150 2541
  • Live Help No
  • Countries Available Sweden, Finland, United Kingdom, Germany, Norway
  • Affiliate Program Prime Partners

FAQ

Can I access Prime Casino from multiple devices with the same account?

Yes, you are free to play on a smartphone, tablet, or desktop, as the Prime Casino account system makes it easy to run on all sites or services. Prime Casino’s service is made to sync with any device used at any time. It means that you can switch devices without losing data or progress with your gameplay.

Are there any withdrawal limits on jackpot winnings at Prime Casino?

While Prime Casino does not have strict withdrawal limits regarding regular transactions, large jackpot wins may take extended verification and processing time. This is a measure in line with regulatory provisions, and the win will have to be verified as legitimate with the third-party providers.

Does Prime Casino offer any special bonuses for mobile app users?

Prime Casino sometimes runs exclusive special bonuses and promotions only for the users of their mobile application. These can include free spins, deposit bonuses, and others. We recommend regularly visiting the “Promotions” section within the application to keep an eye on any new offer exclusively available in the app.

What should I do if my withdrawal request is delayed?

First of all, if the expected withdrawal takes more time than usual, make sure all verification documents are submitted. If everything is in order but you still face a delay, try contacting customer support of Prime Casino via live chat; that’s the fastest option. Remember that Live Chat operates daily from 6:00 to 00:00 GMT.

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User reviews of Prime Casino

User Rating Rated by 1 user
3.2
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Have you had any prior experience with this casino?
3.2

November 15, 2024

Jane V.

United Kingdom United Kingdom

Standard gaming process. Prime casino's customer support was responsive too. Nothing special but secure
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