Matchup Casino

The first thing you probably want to know about a new casino site is whether your money is safe. For MatchUp, the short answer is yes, and there are two licences to back that up. The UK Gambling Commission is responsible for players in Great Britain, and the Alderney Gambling Control Commission looks after everyone outside it.

A licence means the operator has a legal obligation to process your cashouts fairly and keep your personal data protected. Both licences can be found on the site’s footer and are easy to verify.

The player care side is in good shape as well. MatchUp gives you a set of tools to help you control your own spending. You can cap your deposits by day, week, or month, add a time reminder, take a short break from the site or self-exclude entirely. And should you ever need support from outside the site, MatchUp will guide you to a set of responsible gambling organisations.

Security and Licensing at MatchUp

The regulatory history may not be spotless, but MatchUp meets every requirement the UKGC imposes. That is enough for us to give it the green light.

So you can deposit via 7 different ways at MatchUp, each with a minimum of £10. Nearly all of them are fee-free too, though Pay by Mobile bucks that trend by adding £2.50 on deposits of £5, £10, and £20, so bear that in mind if that is your preferred route.

Deposits at MatchUp Casino

I deposited £10 through PayPal, and the money was in my account in minutes after a single tap on my phone. No actual verification was needed at this stage.

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If you are not sure where to start, Skrill and PayPal are our two picks. Both are instant, and neither will add anything on top of your deposit. Debit cards aren’t a bad choice at all, but you may experience a slight delay when cashing out.

The bonus page at MatchUp Casino doesn’t try to dazzle you, but it’s not bad per se. The deals here are the same ones you will find across every Jumpman site, and the value is modest. No deposit offer isn’t available at MatchUp either, though a few Jumpman sister sites do have one if that is what you are after.

MatchUp puts 3,800 titles in front of you, which is about the middle ground for UK casinos. Reel games make up the bulk of it, with table games, live tables, Slingo titles, and bingo rooms filling out the rest. The sheer count is one of the strongest arguments for this site.

The problem is that once you are actually in the library, you are largely on your own. Sub-categories are present, but they are buried below the fold, and there are no filters at all.

The search bar helps only if you already know the exact title you want, and you cannot search by developer either. For someone new to casino sites who just wants to poke around and find something they like, such a setup can be frustrating.

Every title I tried loaded without an issue, and the same mood carried over to the gameplay itself. I played both slots and live titles without any freezes or crashes.

Jordan Conroy Editor

Game Types at MatchUp Casino

Slots

Reel games are where MatchUp delivers most convincingly. It’s the biggest category on the site, as is usually the case. Themes and reel types vary enough to keep things interesting for a good while.

Slot Options at MatchUp Casino

I gave Gold Blitz a go, one of the more popular Microgaming titles on the site. It paid out, but the pace was genuinely slow, and I found myself losing interest before the session was done.

Jordan Conroy Editor

Table Games

The table section is the weakest part of the library by some distance. Blackjack and roulette fill most of the space, and there is just one baccarat title to speak of.

Table Games at MatchUp Casino

Live Casino

Most live games come from Pragmatic Play and Playtech; we didn’t notice many other providers. The variety itself is good, as you have various kinds of roulette, blackjack, and baccarat. Game shows aren’t available, which is unfortunate, because they tend to be what newer players gravitate toward first in a live section.

Live Games at MatchUp Casino

For live games, I picked Quantum Roulette, quite a popular game. The game is simple at its core, so even a newbie would have no issues with it. As basic as it is, I was surprised by the frequency of multipliers during my play.

Jordan Conroy Editor

Slingo

Slingo library is tidy, as you get access to a variety of themes and mechanics, great for both newcomers and long-term fans of the genre.

Slingo Games at MatchUp Casino

Bingo

Nine rooms are not a lot, and the three formats on offer, 90-ball, 80-ball, and 30-ball, are the same ones you get across every other Jumpman property. Perfectly fine as an occasional addition to a session on the slots, but not enough to satisfy anyone who came here specifically for bingo.

Cashing out at MatchUp Casino gives you the same methods you deposited with, minus Paysafecard and Pay by Mobile, all with a £10 minimum.

Withdrawals at MatchUp Casino

I used PayP al and had the request completed in under 40 seconds. The money arrived just over a day later, slightly faster than the stated withdrawal time.

You can put in your own amount, though the button for it is at the end of the preset list and easy to overlook. MatchUp casino reviews from other players back that up, too, with no serious complaints about withdrawals surfacing anywhere we looked.

Jordan Conroy Editor

E-wallets tend to land within a day, while cards can take up to 3 working days, so if speed is the priority for you, you won’t go wrong with these.

You will likely need to clear your identity check before your first cashout goes through. MatchUp attempts to do that during sign-up, and in many cases, it’s completed without any input from you. If it fails, you will need to provide photos of your documents, such as your photo ID, proof of address, and proof of payment method.

The casino has a secure upload portal in the My Account area, so there’s no need to use an email. You can find some info on the process on the site’s FAQ, so if you have a quick question before you submit anything, it is worth a look there first.

Support at MatchUp is where the site lets itself down most. To start, there’s no phone line or live chat available, which severely limits convenience.

A button in the corner looks like a live chat tool, but it actually opens an email form. That leaves it as your only real contact method, which does come with some downsides.

I sent a question about the mobile app and waited just over 2 days for a reply. I was satisfied with the answer itself, but the delay can be frustrating if you need to address some sensitive issues, like account problems or payment errors, solved asap.

Jordan Conroy Editor

Support at MatchUp Casino

The FAQ is pretty okay. There are 23 questions across 6 topics, like deposits, withdrawals, bonuses, and account management. Answers could be more detailed; they do explain the basics, but don’t go beyond that.