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Genie Riches Casino

3.3
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4.3
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1 review

Genie Riches Casino Welcome Bonus

100% Up to £100

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#Ad, 18+, GambleAware.org | New players only. Min dep £10. 100% Games Bonus up to £100 + 3-wheel spins. Whee...ls prizes and odds vary & include multiple prizes. Free Spins wins granted in Games Bonus & valid on selected games only. Wagering: 35x on winnings generated from Free Spins; Wagering 35x Games Bonus. Wagering vary by game. Games Bingo wins cap: £100 + initial bonus. Full Bonus T&C Show more

Genie Riches Casino Bonuses

Discover 1 Genie Riches Casino bonus code available in December 2024

1 Deal available in United Kingdom

Genie Riches Casino Available for UK Players
VERIFIED

Bonus type: Welcome Bonus, Casino Match Bonus

Min Deposit: £10

Wagering: 35x

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Genie Riches Casino Available for UK Players
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Bonus type: Free Spins, Low Wagering, Welcome Bonus

Min Deposit: £20

Wagering: 35x

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Genie Riches Casino Available for UK Players
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Bonus type: Free Spins, Sign Up, Casino Match Bonus

Min Deposit: £20

Wagering: 40x BB; 25x FS

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Genie Riches Casino Available for UK Players
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Bonus type: Free Spins, No Wagering, Low Wagering, Welcome Bonus, Highroller Bonus, First Deposit Bonus, Christmas Bonus

Min Deposit: £20

Wagering: 30x GB, 0x FS

Expires: 31.12.2024

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Genie Riches Casino Available for UK Players
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Genie Riches Casino Review

Our Genie Riches Casino review unpacks its game selection, including Slingo and jackpots, examines its customer care services, and outlines essential withdrawal details, all tested for accuracy. Additionally, we assess the availability of demo play and payment options to give you a clear picture of its offerings.

  • Launched in 2021
  • License UK Gambling Commission
  • Min Deposit £10
  • Payment Methods VISA, Mastercard, PaySafeCard, Wire-transfer, Apple Pay, Pay by Phone, PayPal
  • Withdrawal Methods PayPal, VISA, Mastercard
  • Min Withdrawal £10
  • Games 700
  • Game Types Scratch Cards, Slots

Pros & Cons

  • Pros

  • UKGC Licencing: Fully licensed by the UK Gambling Commission, ensuring a secure and fair gaming environment.
  • Daily Jackpots: Opportunity to win a share of £100,000 every week.
  • Multiple Payment Methods: Popular options like Apple Pay, PayPal, and Debit Cards with no deposit fees.
  • Cons

  • No Dedicated App: Lack of a mobile app limits optimisation for mobile gaming.
  • Limited Game Categories: Absence of bingo and live casino options.
  • Outdated Design: Basic layout with no advanced features like a search bar or game filters.
  • No Referral Program: Players cannot earn rewards by referring friends.
  • Slow Email Response: Customer support via email can take up to 48 hours to respond.

Why You Should Play in Genie Riches Casino

Broadway Gaming Ireland DF Limited is the operator of the 2021-launch Genie Riches Casino, which is licensed by the UK Gambling Commission. This regulatory support guarantees a safe and equitable environment for UK players. The casino offers over 700 games, including well-known ones created by top developers like Microgaming, NetEnt, and Pragmatic Play.

The site is recognised because of its well-organised and user-friendly design, which makes it easier for players to navigate. To accommodate a variety of tastes, its gaming collection includes slots, table games, and live casino alternatives. Genie Riches’s promotions, including a welcome bonus and recurring offers for devoted players like daily jackpots and milestone-based awards, have also drawn notice.

Key Information:

Parent Company Name Broadway Gaming Ireland DF Limited
Website https://www.genieriches.com/
Head Office Address Hospitality House, 16-20 Cumberland Street South, Dublin D02 Y097, Ireland

Genie Riches is centred on security and equity. The casino’s games are routinely audited to guarantee fair payouts, and player data is protected by SSL encryption. These actions result in its standing as a reliable online gaming venue.

The casino’s main target audience is players from the UK who appreciate a wide selection of games and dependable service. Due to its simple design and focus on security, both novice and existing customers find it appealing.

Usability of Genie Riches Casino

Users who favour simplicity may find Genie Riches Casino’s basic and minimalistic design appealing; however, it lacks some common features in contemporary online casinos. When users first visit the website, they are met with a simple layout with emphasised offerings and promotional advertisements. Although it works, the design is rudimentary and has few interactive features. Since visitors must scroll up and down to explore game categories or access other portions of the website, the lack of a search option substantially influences navigation.

The website’s clear style and absence of distractions greatly contribute to its usability. Although the site scales well on smaller screens and has decent mobile responsiveness, optimisation for mobile gaming is limited due to the absence of a dedicated app.

The casino’s game selection is one of its strong points, but the antiquated layout and dearth of cutting-edge technologies detract from the entire interaction. Although pages load quickly and the website loads reasonably, the lack of interactive features may deter some players. The prize wheel and daily jackpots are among the promotional parts that are prominently displayed, potentially drawing in new players.

Usability Facts:

Aspect Evaluation
Ease of Navigation Basic layout, no advanced features like search or filters, purely scroll-based.
Mobile Games Availability Accessible on mobile browsers, responsive layout, but no dedicated app.
Game Filters Lacks filtering options; players cannot sort games by provider, type, or RTP.
Search Function No search function is available, which makes locating specific games difficult.
Loading Speed Decent loading speed: pages load without major delays.
UX and UI Rating Primitive design, functional but outdated, with limited interactive elements.
Expert's Rating
First Impression 3.0

Casual players looking for easy access to promotions like the prize wheel and daily jackpots may find that Genie Riches Casino offers a basic and useful site. However, the site’s usability and effectiveness are impacted by the lack of necessary features like a search bar, game filters, and a dedicated mobile app. For skilled users, the outdated interface and lack of contemporary improvements fall short of expectations, even though the responsive design and clean layout provide some convenience. The website has potential but needs significant work to match contemporary standards, as indicated by its overall usability score of 3 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

Licencing, Security, and Player Protection

With account number 58267, Genie Riches Casino is governed by the UK Gambling Commission (UKGC), which guarantees adherence to some of the strictest gaming regulations in the sector. The UKGC licence offers a degree of security to consumers new to online gaming because casinos that fall under its purview are regularly checked for compliance. The website displays licensing information, which promotes transparency even further.

Genie Riches gives player safety and responsible gaming a lot of thought. The casino offers several features, such as deposit caps, self-exclusion choices, and a Take a Break function, to assist users in keeping control over their gaming habits. To increase knowledge of gaming behaviours, players can examine their deposits, bets, and gameplay history by accessing their activity statements. Furthermore, the casino promotes using outside resources such as GamCare, GAMSTOP, and GambleAware by including connections to these groups on its website. The Responsible Gambling area provides easy access to information about safer gambling, guaranteeing that users may get help when needed.

The casino uses strong IT security measures like SSL encryption to protect user data. The current security infrastructure satisfies industry standards even though two-factor authentication (2FA) is unavailable. Additionally, there are safeguards for children, including resources for parents to block gambling websites with programs like Net Nanny and explicit warnings regarding the minimum age requirement for gaming.

Responsible Gambling Features:

SSL Encryption 128-bit SSL encryption guarantees secure data transmission.
Deposit Limits Yes, players can set daily, weekly, and monthly limits.
Activity Limitations Yes, take a break option for 1 day to 6 weeks.
Self-Exclusion Yes: Options to self-exclude for up to 5 years, supported by GAMSTOP.
Protection of Minors Yes, age verification and resources like Net Nanny are available.
Problem Gambling Organisations Yes, visible links to GamCare, GAMSTOP, and GambleAware.
IT Security Emphasises encryption and data protection with robust IT security measures.
Firewall Firewalls increase network security.
Expert's Rating
License and Security 4.9

Under the stringent guidelines the UK Gambling Commission set forth, Genie Riches Casino is a trustworthy and safe website. Its flawless record – free from regulatory infractions or blacklisting – emphasises its great adherence to regulations and dedication to player protection. Users are protected by features like SSL encryption, cooling-off periods, deposit limitations, and self-exclusion. Nevertheless, the lack of two-factor authentication (2FA) has a minor effect on its total security score. Genie Riches Casino scores 4.9 out of 5, with the deduction reflecting the lack of 2FA, which could further improve its security features.

Jamie Wall
Jamie Wall Casino Analyst

Genie Riches Casino Bonuses

Genie Riches Casino offers promotions to increase players’ time on the site. From a generous sign up offer to daily jackpots and an entertaining prize wheel, the casino offers appealing rewards to new and existing players. Here’s a closer look at the bonuses available.

Welcome Bonus

Genie Riches Casino offers a joining offer that allows new players to double their initial deposit with a 100% match bonus of up to £100, along with three mystery gifts. This promotion is accessible with a minimum deposit of £10; no bonus code is needed to claim it. The matched bonus is credited to the player’s game bonus bankroll, but it comes with a 35x wagering requirement that applies to the bonus amount and any winnings generated from free spins.

The mystery gifts include a spin on the Genie’s Hourglass, Genie’s Prize Wheel, or Genie’s Treasure Chest, each providing some unique rewards. The Hourglass grants 25 free spins on selected games like Fluffy Favourites and Shaman’s Dream, with each spin valued at £0.25. Similarly, the Prize Wheel offers cash rewards of up to £10 or game bonuses, while the Treasure Chest can award loyalty coins or bonuses worth up to £6. All free spins and bonuses come with a five-day validity and are subject to the same 35x wagering requirements.

Daily Jackpots

The Daily Jackpots promotion offers players the chance to win a share of over £100,000 in cash prizes every week. These jackpots fall every day, providing players with several chances to win huge sums of money. Players can join the action by simply wagering on eligible games, with winners determined regularly throughout the week. No promo code is required to participate, making this promotion easily accessible for all players seeking interesting cash rewards.

Prize Wheel

The Genie’s Prize Wheel offers an interesting way to win various prizes by spinning the wheel. Rewards include free spins, loyalty points, and game bonuses, all granted randomly with each spin. There’s no need for Genie Riches Casino promo codes to participate, making this feature easily accessible to all registered players. The Genie’s Prize Wheel is an entertaining bonus that keeps players returning for the chance to claim valuable rewards daily.

No Deposit Bonus

Currently, there isn’t a no deposit bonus available at Genie Riches Casino. However, you can explore other gaming brands on our website that offer such bonuses, including bonuses for loyal players or those on a first deposit bonus. Check the promotions page frequently for information on when Genie Riches Casino offers a no deposit bonus. You can also sign up for the newsletter to learn about the most recent deals and promotions.

Expert's Rating
Bonuses & Special Offers 3.0

The Prize Wheel, daily jackpots, and a substantial welcome bonus are the promotions that Genie Riches Casino provides to new and returning players. Despite the attraction of these bonuses, the general assortment of promotions seems constrained compared to other casinos. There is potential for development, particularly in keeping current players, given the absence of a no-deposit bonus and seasonal rewards. The casino’s attraction would be greatly increased, and its player base would receive better value if the variety and frequency of promotions were increased. Genie Riches Casino receives a rating of 3 out of 5 for its bonuses.

Jamie Wall
Jamie Wall Casino Analyst

Loyalty Program

The Trophies Feature at Genie Riches Casino encourages players to earn rewards by reaching certain milestones and challenges, providing a streamlined loyalty system. In contrast to conventional tiered VIP schemes, the Trophies system enables players to obtain particular benefits, like bonus money, free spins, or first dibs on tournaments, by fulfilling requirements related to particular tasks or accomplishments. This allows more players to participate in the program without meeting hefty deposit or exclusive membership requirements.

Expert's Rating
Loyalty Programme 2.5

Regretfully, at this time, Genie Riches Casino does not offer a comprehensive VIP program with cashback offers, individualised account managers, and tiers that are often found in premium loyalty programs. Furthermore, no information about increasing awards or how these Trophies result in long-term advantages for devoted users has been made public. Although the Trophies system encourages some interaction, it falls short of the richness and steady benefits that regular or high-stakes players might anticipate. Genie Riches Casino’s loyalty program scores 2.5 out of 5 in my evaluation, emphasising the need for a more organised and lucrative program to serve devoted players better.

Jamie Wall
Jamie Wall Casino Analyst

Genie Riches Casino Games

Top-tier providers like Random Logic, NetEnt, Pragmatic Play, Red Tiger Gaming, IGT, Big Time Gaming, Eyecon, Inspired Gaming, Barcrest, Blueprint Gaming, and Microgaming power the stunning assortment of games available at Genie Riches Casino. With a wide selection of slots, jackpots, and slingo games, players may find something to suit their tastes. An overview of the casino’s gaming categories and well-liked titles may be found below.

Game Breakdown Table:

Category Number of Games Popular Titles
Slots 700+ Big Bass Splash
Jackpots N/A Temple of Ausar
Slingo N/A Slingo Racing

Slots

Leading slot game developers, including Pragmatic Play, Microgaming, Eyecon, and Gameburger Studios, have an amazing selection at Genie Riches Casino. Players can choose from a wide range of themes, features, and reward potentials, appealing to big and regular rollers. Below is a summary of the casino’s most well-liked slots and information on their RTP, supplier, and special features.

Game Title RTP Provider Description
Big Bass Splash 96.71% Pragmatic Play Fishing-themed slot with 5×3 reels, 10 paylines, scatter assists, and improved potential.
Mustang Gold 96.53% Pragmatic Play A Wild West slot with 25 paylines, free spins, jackpot re-spins, and a max win of 12,000x.
Mining Pots of Gold 96.00% Gameburger Studios A high-variance slot with 20 paylines, cash prizes, multipliers, and free spins.
Gold Blitz 96.00% Fortune Factory Studios 6×4 reels, 4,096 paylines, free spins, and wild multipliers.
Temple of Iris 95.00% Eyecon Egyptian-themed slot with 25 paylines, wilds, multipliers, free spins, and a risk game.
9 Masks of Fire 96.24% Gameburger/Microgaming Classic-themed slot with bright visuals, scatter wins, and a max win of 2,000 coins.

Jackpots

Various jackpot games are available at Genie Riches Casino, allowing players to win large sums of money while having fun. These jackpot slots from well-known developers like Eyecon and Red Tiger Gaming combine attractive themes with lucrative potential. A summary of the casino’s most popular jackpot games can be found below.

Game Title RTP Provider
Temple of Ausar Jackpot 95.44% Eyecon
Shaman Spirit Jackpot 95.43% Eyecon
Kiss Me Clover Jackpot 95.39% Eyecon
Cash Volt 92.05% Red Tiger Gaming
Tiki Beats Jackpot 95.00% Eyecon
Tiki Fruits Jackpot 96.05% Red Tiger Gaming

Slingo

A selection of Slingo games is available at Genie Riches Casino, which blends the strategic gameplay of bingo with the fun of slots. These titles, created by Gaming Realms, appeal to a broad spectrum of player interests with varied themes and gameplay styles. An overview of the available Slingo games may be found below.

Game Title RTP Provider
Slingo Big Wheel 95.55% Gaming Realms
Red Hot Slingo 96.33% Gaming Realms
Fire and Ice 96.40% Gaming Realms
Slingo Shark Week 95.68% Gaming Realms
Slingo Cleopatra 94.00% Gaming Realms
Slingo Deadliest Catch 95.70% Gaming Realms

RTP Information and Free Play

Genie Riches Casino’s lack of comprehensive RTP (Return to Player) information on their site may disadvantage players who appreciate openness in game payouts. Players must conduct their research or rely on outside sources to obtain RTP data, which is essential in assessing the profitability and fairness of games.

However, the casino allows playing games in demo mode, which lets users get a feel for the features, gameplay, and dynamics without paying real money. After registering, customers can use this free-play option to try out games before making deposits.

RTP Table:

Game Title RTP (Industry Standard)
Big Bass Splash 96.71%
Temple of Ausar Jackpot 95.44%
Mustang Gold 96.53%
9 Masks of Fire 96.24%
Expert's Rating
Variety of Games 3.3

Genie Riches Casino provides a solid gaming library with 700+ slots and contributions from leading providers like Pragmatic Play and Microgaming. However, the absence of bingo, poker and live casino games limits its appeal to a broader audience. The lack of RTP transparency is another drawback, though the demo mode allows players to explore games without paying money. This limited variety, combined with gaps in game categories, results in a score of 3.3 out of 5, reflecting the need for broader game options and improved transparency to improve player satisfaction.

Jamie Wall
Jamie Wall Casino Analyst

Genie Riches Mobile Offering

Many mobile devices, such as smartphones and tablets, can access Genie Riches Casino. Thanks to the casino’s mobile-friendly website, players may use their favourite games and features. Due to its compatibility with iOS and Android smartphones, players can visit the casino without needing specific software using mobile web browsers. It should be highlighted, nevertheless, that not every game in the casino’s collection is mobile-friendly, which could reduce the selection of games that can be played on smaller displays.

Genie Riches Casino’s lack of a dedicated app could disadvantage players who value the ease of app-based gaming. The website’s mobile version is responsive and well-designed, providing easy access to important features like bonuses, deposits, withdrawals, and simple navigation. The site might use better loading times while using mobile data, as several pages have minor delays, even though the interface is simple.

Expert's Rating
Mobile Gaming Experience 3.5

Genie Riches Casino provides a mobile gaming option through its web browser, ensuring accessibility for users on various devices. The mobile site is responsive, but the absence of a dedicated app and not all mobile-optimised games limit its functionality. Some loading delays when using mobile data can also slightly impact usability. The mobile version earns a 3.5 out of 5, offering a functional solution for players but leaving room for improvement in game optimisation and adding a dedicated app.

Jamie Wall
Jamie Wall Casino Analyst

Deposit Methods

Genie Riches Casino guarantees accessibility for players on several devices and offers various easy and safe deposit options. Among its possibilities are well-known ones like Apple Pay, PayPal, and Visa/MasterCard debit cards. Most transactions are immediately credited to the player’s account, and deposits are handled quickly. The procedure is simple and economical because there are no commission costs associated with deposits and a minimum deposit of £10.

Payment Methods Table:

Payment Method Minimum Deposit Maximum Deposit Processing Time Commission Fee
Visa £10 Not specified Instant No Fee
Mastercard £10 Not specified Instant No Fee
PayPal £10 Not specified Instant No Fee
Apple Pay £10 Not specified Instant No Fee

How to Deposit at Genie Riches Casino

Depositing funds at Genie Riches Casino is a convenient process that guarantees players can quickly fund their accounts and start playing. Follow these simple steps to make a deposit:

  1. Login to Your Account Visit the Genie Riches Casino website and log in using your registered username and password.
  2. Access the Cashier Section Navigate to the “Deposit” section prominently displayed in your account dashboard.
  3. Select Your Preferred Deposit Method Choose from deposit options, including debit cards (Visa/MasterCard), PayPal, or Apple Pay.
  4. Enter Deposit Details Input the amount you wish to deposit (minimum £10). Check the payment details match your registered account details to avoid delays or verification issues.
  5. Confirm the Transaction Click “Deposit” to proceed with the payment. You may be redirected to your payment provider’s secure page for authorisation.
  6. Start Playing Once the transaction is approved, the funds will be credited instantly to your Genie Riches Casino account, allowing you to begin playing immediately.
Expert's Rating
Deposit Methods 3.3

With convenient payment methods like Apple Pay, PayPal, and debit cards, Genie Riches Casino provides an instant deposit process and immediate crediting. The site’s limited deposit ways and absence of other specialised or creative payment options somewhat reduce its attraction, even though it guarantees efficiency and doesn’t impose any hidden fees. Genie Riches Casino’s deposit system scores 3.3 out of 5 based on these criteria. Although the quickness and ease of use are praiseworthy, the entire process would be greatly improved by increasing the range of payment alternatives and simplifying the accessibility of deposit-related information.

Jamie Wall
Jamie Wall Casino Analyst

Withdrawal Methods

Genie Riches Casino provides various withdrawal options to accommodate player preferences, such as wire transfers, PayPal, Apple Pay, and debit cards. The minimum withdrawal amount at the casino is £5 for all methods, and there are no extra costs associated with processing payouts. Players may need to contact customer care to clarify high-value withdrawals because the website does not mention the maximum withdrawal limitations.

Withdrawal Methods Table:

Payment Method Withdrawal Time Total Time Min. Withdrawal Fee
Debit Cards 2 business days 4–7 business days £5 No Fee
PayPal 2 business days 4–5 business days £5 No Fee
Apple Pay 2 business days 4–7 business days £5 No Fee
Wire Transfer 2 business days 7–10 business days £5 No Fee

How to Withdraw Funds

The first step in withdrawing from Genie Riches Casino is to log into your account. After logging in, go to the website’s “Withdrawal” section. Choose your favourite withdrawal option, including wire transfer, PayPal, Apple Pay, or debit card. Enter the desired withdrawal amount, being mindful of the £5 minimum. Lastly, submit your request and wait for the casino to send you a confirmation email to finish the process.

Troubleshooting Tips

If players have delays beyond the stated withdrawal times, they should:

  • Check if the casino has requested additional KYC documentation.
  • Contact customer support to verify the status of the withdrawal request.
  • Check the payment method used for withdrawals matches the method used for deposits, as mismatched methods can cause delays.
  • Confirm with the bank or e-wallet provider for any pending transaction approvals.
Expert's Rating
Withdrawal Methods 2.8

The withdrawal process at Genie Riches Casino is dependable and accepts widely used payment options like Apple Pay, PayPal, and debit cards. Although there are fewer withdrawal options than competitors, the payment system is competent but lacks variety. Even while the KYC procedure is required for verification, it may be even more convenient for users. Furthermore, the withdrawal processing timeframes, which vary from 24 to 48 hours, align with industry norms but do not offer the instantaneity that certain players might desire. According to these observations, Genie Riches Casino’s withdrawal policies receive an average rating of 2.8 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

Customer Support

Genie Riches Casino has multiple ways to contact its customer care team, including live chat, email, and phone. Even for users who are not registered, live chat provides the fastest response and is accessible around the clock. For players who would rather speak with a professional personally, telephone assistance is a convenient option, available every day from 8:00 to 0:00 (GMT). For account-related concerns, send an email to [email protected]; for promotional enquiries, send an email to [email protected]. Sadly, no messaging app support or contact form restricts the number of other ways to get in touch.

Contact Methods Table:

Method Availability Response Time
Live Chat 24/7 Instant
Phone 08:00–00:00 (GMT) Immediate
Email (Account) [email protected] 1–3 days
Email (Promos) [email protected] 1–3 days

I tested the quality of customer service by testing live chat, phone, and email. The fastest and most effective service was offered by live chat. The agent gave concise, thorough answers to my questions on deposit limits and withdrawal procedures in minutes. The interaction went well because the individual was courteous and competent. Additionally, phone assistance worked well; during business hours, I could speak with a professional agent in about two minutes. Though it felt slower than other options, email responses took about 48 hours within the specified timeframe.

Expert's Rating
Customer Support 3.5

The customer service system at Genie Riches Casino is dependable and easily reachable, providing various contact options like live chat, email, and phone. The support staff is courteous and accommodating and offers thorough answers to questions. The solution guarantees accessibility without major technical problems by functioning properly on most devices and browsers. However, there is still an opportunity for development in a few areas, such as email response times and contact method visibility. Based on the evaluation, the customer assistance system receives an average rating of 3.5 out of 5. Although the support staff is competent and efficient, increasing the speed and visibility of contact options would improve the entire procedure.

Jamie Wall
Jamie Wall Casino Analyst

Verdict

Genie Riches Casino, launched in 2021 under the UK Gambling Commission (UKGC) regulation, guarantees a secure and fair environment for players. Operated by Broadway Gaming Ireland DF Limited, it offers over 700 games from top providers like NetEnt, Microgaming, and Pragmatic Play. However, some players may be disappointed by the absence of live casino games and bingo and limited RTP transparency.

The casino’s bonuses include a 100% deposit match and daily jackpots, but the lack of seasonal promotions and a no-deposit bonus limits its appeal. While the Trophies loyalty feature adds gamification, it lacks depth compared to traditional VIP programs. Transactions are clear with PayPal, Apple Pay, and debit card options, though fewer withdrawal methods and KYC delays could pose minor challenges.

Customer support is reliable with live chat, email, and phone options, but email responses can take up to two days. Genie Riches Casino is well-suited for casual players who prefer a convenient gaming process but fall short for those seeking wide features or high-end rewards.

Genie Riches Casino earns a score of 3.3 out of 5, reflecting its solid foundation but including areas where it could grow to meet broader player expectations. Expanding game categories and improving loyalty rewards could significantly improve its appeal.

Overall Rating

How we rank 3.3
First Impression 3.0
License and Security 4.9
Bonuses & Special Offers 3.0
Loyalty Programme 2.5
Variety of Games 3.3
Mobile Gaming Experience 3.5
Deposit Methods 3.3
Withdrawal Methods 2.8
Customer Support 3.5
Jamie Wall
Jamie Wall Casino Analyst

FAQ

Can I track my wagering progress for bonuses?

Players may easily monitor their bonus wagering progress from their account dashboard. The bonus area provides a user with all the essential details on the amount wagered thus far, the remaining wagering requirements, and any additional restrictions that must be met. By keeping players updated on their progress, this feature makes sure they can fulfil the requirements in time to get their extra money. It’s a helpful tool for organising gaming and skilfully controlling expectations related to bonuses.

How can I close my account?

Players must contact the customer service department at Genie Riches Casino to close an account via phone, email, or live chat. The procedure includes verifying the choice and offering a good justification for closing the account. The support staff will assist players with tasks that must be completed, such as paying off unpaid amounts or ensuring all money is taken out. This strategy protects the player’s personal and financial information, and the account termination is handled securely and effectively.

Can I save my favourite games?

The Favourites function enables users to bookmark or save their favourite games for convenient access, but it is not yet available at Genie Riches Casino. Every time a player wants to play a particular game, they must actively search or browse the game collection. Although some players may find this inconvenient, it’s important to remember that many players rely on the bookmark feature of their browser or, if available, game filters to make navigation easier.

Can I refer friends to Genie Riches Casino?

Genie Riches Casino does not currently have a referral program, which means that players cannot offer friends benefits in exchange for joining the site. Players are urged to use the casino’s other bonuses and promotions to improve their gameplay, even when this feature is unavailable.

How can I update my personal information?

Players can amend their personal information by logging into their Genie Riches Casino account and entering the account settings section. If specific details, like name or address, must be updated for verification purposes, contacting customer service with the relevant paperwork might be essential.

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T&Cs Apply #Ad, 18+, GambleAware.org | New players only. Min dep £10. 200% Bingo Bonus max £30 + 30 Free Spins on selected game (each valid for 3 days; Max wins cap 0.25p). Free Spins wins granted in Games Bonus & valid on selected games only. Wagering: 4x bingo bonus; 35x Games Bonus, with wins cap: £100 + initial bonus. Full Bonus T&C
Glorious Bingo
150% Up to £25 + 50 FS
T&Cs Apply #Ad, 18+, GambleAware.org | New players only. Min dep £10. 150% Bingo Bonus max £25 + 50 Free Spins on selected game (split over 2 days; valid for 3 days respectively; wins cap: £7.5). Free Spins wins granted in Games Bonus & valid on selected games only. Wagering: 4x bingo bonus; 35x Games Bonus, with wins cap: £100 + initial bonus. Full Bonus T&C
Silk Bingo
200% Up to £30 + 30 FS
T&Cs Apply #Ad, 18+, GambleAware.org | New players only. Min dep £10. 200% Bingo Bonus max £30 + 30 Free Spins on selected game (valid for 3 days; wins cap: £4.50). Free Spins wins granted in Games Bonus ; valid on selected games only. Wagering: 4x Bingo Bonus & 35x Games Bonus, with wins cap: £100 + initial bonus. Full Bonus T&C
Vegas Spins
Up to 450 FS
T&Cs Apply #Ad, 18+, GambleAware.org | New players only. Min dep £10. 1 wheel spin. Wheel prizes and odds vary & include Free Spins, Game Bonus, and Coins. Free Spins wins granted in Games Bonus over 5 days & valid for 3 days. Games Bonus valid on selected games only. Wagering: 35x Games Bonus; 35x Free Spins Wins. Games Bonus wins cap: £100 + initial bonus. Full Bonus T&C
Tip Top Bingo
200% Up to £30 + 30 FS
T&Cs Apply #Ad, 18+, GambleAware.org | New players only. 200% Bingo Bonus max £30 with + 30 Free Spins on selected game (valid for 3 days; wins cap: £4.50). Free Spins wins granted in Games Bonus and valid on selected games only. Wagering: 4x bingo bonus & 35x Games Bonus, with wins cap: £100 + initial bonus. Full Bonus T&C
Sin Spins
100% Up to £200
T&Cs Apply #Ad, 18+, GambleAware.org | New Players Only. Wagering occurs from real balance first. 50X wagering the bonus. Contribution may vary per game. Available on selected games only. The wagering requirement is calculated on bonus bets only. Bonus valid 30 Days from receipt. Max conversion: 3 times the bonus amount. Withdrawal requests void all active/pending bonuses. Full Bonus T&C

User reviews of Genie Riches Casino

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4.3

November 11, 2024

Silvia78

United Kingdom United Kingdom

finally won some money at genie riches casino and i couldn't be happier! the payout was super quick, got my winnings in just 24 hours. it's great to see a casino that actually pays out fast
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