#Ad, 18+, GambleAware.org | 35x casino wagering required. Max bet £6.25 until completed. Game weighting appl...ies. 2 day bonus expiry. eWallets excluded Full Bonus T&C
Show more
Casino Of Dreams offers a remarkable selection of online bingo and casino games, fitting UK players with a penchant for quality and variety. At Casino Of Dreams, players are welcomed with attractive bonuses and ongoing promotions that reward loyalty, guaranteeing a consistently high-quality gambling. Read our Casino Of Dreams review to find out about this licensed casino brand, its game library, payments options and more.
Launched in2015
License Malta Gaming Authority, UK Gambling Commission
Wide Game Selection: Offers over 330 slot games, providing players with many options.
Quality Game Providers: Features games from leading developers like Microgaming and Just For The Win, providing high-quality graphics and gameplay.
Responsive Customer Support: Access to customer support via live chat and email, with quick response times.
Promotional Offers: Attractive welcome bonuses, loyalty programs, and regular promotions to improve the playing process.
Mobile Compatibility: The casino's website is optimised for mobile devices, allowing players to try games on the go without needing a separate app.
Transparency: Provides RTP information for games, helping players make informed choices.
Cons
Limited Game Variety Beyond Slots: While slots are abundant, the range of table games, live casino options, and other game types may be limited compared to other casinos.
Withdrawal Speeds: Some players have reported delays in withdrawal times, which could be improved.
Restricted in Some Countries: Not available to players in certain jurisdictions, limiting access for some potential users.
No Phone Support: Currently, there is no option for phone support, which might be a drawback for players preferring this method of contact.
We are not currently cooperating with Casino Of Dreams, so we cannot recommend It to our readers.
To assist you in your search, we have curated a list of alternative casino brands that we believe offer a comparable or superior gaming experience. These UK online casinos have been thoroughly reviewed and meet our high standards for recommendation:
#Ad, 18+, GambleAware.org | 35x casino wagering required. Max bet £6.25 until completed. Game weighting appl...ies. 2 day bonus expiry. eWallets excluded Full Bonus T&C
#Ad, 18+, GambleAware.org | First 5 spins: Players who have successfully completed age verification will be ...credited 5 Free Spins on Starburst 10p per spin, no deposit required, no wagering requirements. Subsequent 30 spins: Min deposit & spend £10. Max 30 spins on Starburst at 10p per spin. Spins credited upon spend of £10. Full Bonus T&C
#Ad, 18+, GambleAware.org | This one-time offer is only available here for new UK customers of Jackpot.com. ...To participate a minimum £15 bet is required. Any terms not specified in these Special Promotional Terms, the Promotional Terms shall apply and will be subject to Jackpot.com Terms and Conditions. Full Bonus T&C
#Ad, 18+, GambleAware.org | New UK certified players | Valid mobile number required | No minimum deposit | 2...0 free spins no deposit on Book of Dead spins allocated | 40 times wagering on winnings Full Bonus T&C
#Ad, 18+, GambleAware.org | Simply Deposit and Play a minimum of £10 and if your QuinnCasino account has los...ses at the end of your first day's play (23:59), we'll refund 50% of your losses as a 1x Rollover Casino Bonus up to £25 PLUS, credit your account with 10 Free Spins on 'Golden Winner'. Even if your account is up, you're guaranteed £5 Casino Bonus (1x Rollover) PLUS the 10 Free Spins if you stake a minimum of £100. Full Bonus T&C
#Ad, 18+, GambleAware.org | New players only. Min deposit £20. Bonuses to a max of £100 + 50 bonus spins. Wa...gering bonus 35x. Wagering bonus spins 35x. The winnings must be wagered within 21 days. Bonus Full Bonus T&C
Why You Should Play at Casino Of Dreams
Under the umbrella of Broadway Gaming Limited, Casino Of Dreams attracts attention in the UK’s online gambling scene with its unique blend of enchanting themes and user-centric design. This website differentiates itself through various games from top developers like Microgaming and Eyecon, alongside a commitment to player satisfaction with generous bonuses and a rewarding loyalty program. Its regulatory compliance with the Gambling Commission guarantees a secure gaming environment.
Targeted by UK players who appreciate a mix of traditional and contemporary gaming, Casino Of Dreams offers an extensive selection of slots, table games, and online bingo. The brand has grown significantly since its inception, emphasising its dedication to quality and player interaction.
Parent Company
Broadway Gaming Limited
Website
casinoofdreams.uk
Head Office Address
PO Box 227, Peveril Buildings, Peveril Square, Douglas, IM99 1RZ, Isle of Man
Casino Of Dreams First Impression
Upon initial visit to Casino Of Dreams, players are met with a sleek and intuitive user interface. The site’s design is stylish and functional, made in dark blue colours. Key features and information are readily accessible, ensuring users can easily find what they want on the site. Such categories as slots, rewards and promos are available on the page header, while additional options, including top games and their types, can be found in the menu in the centre of the screen.
The design and user interface at Casino Of Dreams focuses on delivering a high-quality user session with a layout that makes the wide selection of games easy to explore. Players can easily access the newest titles and most popular games right from the homepage. The site shines in its mobile responsiveness, guaranteeing that players using smartphones and tablets receive a quality session comparable to desktop users.
The assortment and quality of games are prominent features at Casino Of Dreams, with a rich collection that spans slots and scratches. Including game filters and a search function improves the site’s usability, allowing players to effortlessly sift through and locate games that align with their tastes. The speed at which games load is another highlight of Casino Of Dreams, offering quick access to games and minimal wait times, thereby elevating the user session.
Ease of Interaction
Outstanding – Simple layout and interaction.
Mobile Games Availability
Excellent – Comprehensive range available on mobile.
Game Filters
Effective – Efficient sorting and filtering.
Search Function
Accurate – Quick and precise game search.
Loading Speed
Rapid – Quick access and minimal load times.
UX and UI Rating
Superior – Aesthetically pleasing and user-friendly.
Expert's Rating
First Impression5.0
Casino Of Dreams delivers outstanding usability. A well-crafted interface, strong mobile support, thorough game filters, effective search capabilities, and rapid loading times contribute to an excellent user session. My interaction with the casino site was highly positive, showcasing a comprehensive and user-centric approach to online gaming. Casino Of Dreams deserves a perfect score of 5 out of 5, highlighting it as a preferred option for players looking for an accessible and high-quality gaming session on any device.
Casino Of Dreams, operated by Broadway Gaming Limited, showcases its commitment to licensing, security, and player protection, making it a reliable choice for online gaming. Holding a prestigious licence from the Gambling Commission under account number 39075, it adheres to strict regulations ensuring a safe gaming environment for UK players. This licensing assures users of the casino’s legitimacy and adherence to fair play and responsible gaming standards.
Broadway Gaming Limited’s dedication to player protection is evident through its comprehensive responsible gaming measures. These include tools and policies to safeguard players and promote a healthy gaming environment. The casino provides extensive resources to prevent underage gambling, including advice for parents to control and supervise internet use among minors, emphasising the use of filtering software like Net Nanny.
In addition to underage gambling prevention, Casino Of Dreams supports responsible gaming by offering various self-help tools and resources for players to manage their gaming behaviour. These measures are crucial for maintaining control and ensuring that gaming remains a leisure activity without adverse effects on personal life or finances.
Security information:
SSL Encryption
128-bit
Deposit Limits
Yes
Activity Limitations
Yes
Self-Exclusion
Yes
Protection of Minors
Net Nanny
Problem Gambling Organisations
Game Care, GameStop, BeGambleAware, Gambling Therapy, National Gambling Helpline, Block Gambling Transactions
IT Security
High-level
Firewall
Yes
Anti Money Laundering
Stringent checks on the source of funds and identity verification
Expert's Rating
License and Security5.0
Casino Of Dreams emphasises robust security with advanced internet systems and SSL encryption, providing player data and transactions are well-protected. This commitment to security, alongside stringent licensing and player protection measures, underscores its reliability as a gaming website. With responsible gaming practices and user protection, Casino Of Dreams is distinct as a secure and trustworthy choice for online gaming. Reflecting on these aspects and the user interaction, it earns a top score of 5 out of 5, highlighting its excellence in providing safe and responsible gambling.
Players must know the key terms and conditions governing their website use when interacting with Casino Of Dreams. These rules provide a transparent and fair gaming environment, outlining the casino’s and its users’ responsibilities.
Age Restrictions: Players must be 18 or older to open an account and interact with gaming activities.
Account Creation for Bonuses: Players must register a personal casino account to qualify for any bonuses advertised on the website.
Bonus Activation: Most bonuses require a real deposit to activate them.
Responsible Gaming: The casino supports responsible gaming by offering resources and tools to foster safe gambling habits and to protect minors.
Account Security: The player must maintain the confidentiality of their account details, including the username and password.
Accuracy of Account Information: Players must provide truthful registration information and promptly update any changes to keep their accounts in good standing.
Financial Transactions: The casino does not accept credit card payments for deposits. Additionally, it segregates player funds from its operational funds, adhering to regulatory standards.
Legal Compliance: Users must comply with all laws and regulations in their jurisdiction while using the casino’s services.
Understanding and adhering to these terms is fundamental for a secure and comfortable gaming process at Casino Of Dreams. Players are encouraged to review the full terms and conditions on the casino’s website to guarantee they are fully informed.
How to Register at Casino Of Dreams
Joining Casino Of Dreams and starting your gaming trip is simple and user-friendly. Here’s a step-by-step guide to start the registration and verification process efficiently and be able to claim the casino joining offer.
Visit the Casino Of Dreams Website
Start by visiting the Casino Of Dreams website on your preferred web browser.
Click on Join Now’
Click the bright yellow ‘Join Now’ button, located on the right upper corner of the homepage.
Fill Out the Registration Form
You will be prompted to enter your details, such as your name, address, email, and date of birth. Check all information is accurate to avoid issues with account verification later on.
Account Activation
After submitting the form, your account will be automatically activated. This means you are almost ready to start playing. However, before making your first deposit, you must check that all your details are correct and verified.
Identity Verification
In some instances, Casino Of Dreams may require further verification of your identity. This standard procedure guarantees player safety and complies with regulatory requirements. Visit the age and identity verification page for detailed instructions on completing this step. You may need to upload documents such as a passport, ID card, or utility bills that confirm your address.
Making Your First Deposit
Once your account is verified, you can make your first deposit. Navigate to the banking or cashier section of the site, select your preferred payment method, and follow the instructions to add funds to your account.
Start Playing
With your deposit made, you’re ready to explore the wide range of games available at Casino Of Dreams.
Tips After Registration
Check that your contact information is always current to make sure you get all promotions or important account notifications.
Familiarise yourself with the casino’s bonus terms and conditions to maximise offers or promotions.
Consider setting deposit limits through the site’s responsible gaming tools to manage your gaming activity responsibly.
Casino Of Dreams Bonuses
Casino Of Dreams is striking with its generous bonus offerings, setting it apart from competitors. Players are greeted with a substantial welcome bonus from the get-go, followed by weekly promotions like Cashback Tuesday and the Monday bonus, which provide ongoing fun and value. These promotions are adapted to be accessible and fair, ensuring players of all levels can try extra playtime and rewards. With clear terms and a focus on responsible gaming, Casino Of Dreams offers attractive bonuses and a transparent and secure gaming environment. Its varied and generous promotions make it a compelling choice for online gamblers.
100% Welcome Bonus
Casino Of Dreams rolls out the red carpet for new players with a 100% welcome bonus offer designed to improve entry into its gaming sphere. With a minimum deposit of £20, players are poised to receive up to £50 in bonus funds, making their initial foray into gaming twice as amazing. This sign up offer, intended as a Free Spin, Sign Up, Welcome, or Registration bonus, is designed to enrich the gaming trip for newcomers without needing any bonus code.
A minimum deposit of £20 is required to qualify for this bonus. The bonus comes with a wagering requirement of 35x, which must be met before any winnings can be withdrawn. It’s important to note that a maximum bet of £6.25 is allowed until the wagering requirement is completed. Additionally, the bonus has a 2-day expiry period, urging players to utilise the bonus and meet the wagering requirements promptly.
Players should be aware that eWallets are excluded from this promotion, which encourages the use of alternative payment methods for the initial deposit.
This offer is subject to Casino Of Dreams’ full Bonus Terms and Conditions and is aimed at players aged 18 and over. As always, participants are reminded to gamble responsibly and can seek further information and support from BeGambleAware if needed. This welcome bonus represents an excellent opportunity for new players to double their fun and explore the wide range of games available at Casino Of Dreams.
Monday Bonus
Casino Of Dreams kicks off the week on a high note with its Monday bonus, offering players bonus rounds on a select slot game for an extra dose of fun and more chances to score wins. By making a £20 deposit on Mondays, slot fans can unlock Free Spins, increasing their playtime and the potential for winnings as the new week begins—all without the need for a promo code.
To activate this bonus, a minimum deposit of £20 is required. Players must meet a wagering requirement 35x on casino games to convert their bonus and any winnings into withdrawable cash. Players need to note that there is a maximum bet limit of £6.25 until the wagering requirement has been met. The bonus and free spins come with a 2-day expiry, encouraging players to use them promptly.
The offer specifies that game weighting applies, meaning not all games contribute equally to the wagering requirements. Players should also be aware that payments made through eWallets are excluded from this promotion, so choosing an alternative deposit method is necessary to qualify.
This promotion is available to players aged 18 and over with responsible gambling practices. Participants are advised to read the full Bonus Terms and Conditions available at Casino Of Dreams and can seek support from BeGambleAware if needed. The Monday bonus is a fantastic way for players to kick off their week with added fun and opportunities at Casino Of Dreams.
Cashback Tuesday!
Casino Of Dreams introduces Cashback Tuesday, a bonus that allows players to receive cashback on their losses every Tuesday. This offer is created for previously deposited players, emphasising the casino’s appreciation for their active participation. To be eligible for this bonus, players need to opt-in, which can be done through the ‘claim now’ section on the promotions page or via the notification bell on the website, available from 00:00 to 23:59 every Tuesday.
The bonus works by calculating 10% cashback on cash losses of £5 or more during the promotional period. The definition of cash losses here is the difference between the cash stakes and cash wins within the 12-hour window after opting in. There’s a cap on the cashback amount, with a maximum of £10 being returnable to the player. This cashback is credited directly into the player’s cash balance at the end of the 12 hours, making it readily available in the casino.
The promotional period is set for Tuesdays, 12 hours after the player opts in. This promotion is a testament to Casino Of Dreams’ commitment to providing value and a safety net for its players, allowing them to regain some of their losses and continue trying the casino’s varying games.
Daily Deal
Casino Of Dreams improves the gaming process for its existing customers with the Daily Deal promotion, allowing them to win an array of freebies or deposit offers every day without the need for any Casino Of Dreams promo codes. For those who have deposited in the last 7 days, this promotion opens up daily opportunities to claim prizes ranging from free spins and casino bonuses to bingo bonuses or, sometimes, no prize at all.
To participate, players must go to the Daily Deal button on the homepage or lobby and click “Spin the Reel” anytime between 00:00 and 23:59 UK time. It’s important to note that this offer is exclusive and cannot be combined with other promotions. The prizes awarded carry specific conditions, especially for free spins, valued between 5p and 20p per spin and must be used on the game specified in the promotion. Winnings from free spins are credited as casino bonus monies to the player’s Casino Bonus Account and are valid for 48 hours.
Similarly, bingo or casino bonuses received from the Daily Deal must be used on the respective game types and adhere to the promotional terms regarding wagering requirements. Players must claim their Daily Deal prize by 23:59 on the spin day to avoid forfeiture. Withdrawals may forfeit free spins and bonuses. The max bet is £6.25 when using bonus funds, and game weighting rules apply. This promo offers daily chances to win extra rewards, increasing the gaming process at Casino Of Dreams.
No Deposit Bonus
Currently, Casino Of Dreams does not offer a no deposit bonus. Nonetheless, we encourage you to browse our website for other brands that feature this kind of bonus. In addition, consider checking other rewarding options like first deposit bonuses and promos for ongoing players. For any updates on introducing a no deposit bonus at Casino Of Dreams, keep an eye on their promotions page. Subscribing to their newsletter is another great way to stay informed about the latest promotions and offers.
Expert's Rating
Bonuses & Special Offers4.5
Casino Of Dreams delivers a compelling array of bonuses and promotions, marked by a generous welcome offer and rewarding weekly specials. Interaction through the casino’s site is simple, with bonuses quickly credited, allowing for easy gameplay. Based on the richness of the promotions, clarity of terms, and ease of access, I give Casino Of Dreams a score of 4,5 out of 5, highlighting its strong position in providing a rewarding and user-friendly gaming environment.
Casino Of Dreams offers a Loyalty Program, Dream Rewards, designed to reward players for their time spent on the site. This program is structured across five levels, each offering progressively better rewards and bonuses. Participation in the Dream Rewards program is a compelling way for players to improve their gaming process through various special offers and rewards.
Dream Rewards Program Overview
Levels: The program consists of five levels, starting from Level 1 and progressing up to Level 5. Players advance through these levels by earning Rewards Points.
Earning Points: Rewards Points can be accumulated in two main ways: depositing and wagering. For every £1 deposited, players earn 15 rewards points. Additionally, for every £1 wagered (cash or bonus), players receive 1 Point. This dual pathway to earning points adds flexibility and opportunity for all players.
Calculation Period: Rewards Points are calculated over a 30-day rolling period, with the total points earned in the last 30 days determining a player’s level. This continuous assessment guarantees that players’ efforts are consistently recognised and rewarded.
Maintenance and Progression: Players must accumulate sufficient reward points to progress to higher levels or maintain their current level. Players may move down levels if the required number of points is met.
Terms and Conditions
A 35x casino wagering requirement applies to all bonuses.
A max bet of £6.25 is allowed until the wagering requirement is completed.
Game weighting applies, and eWallets are excluded from these promotions.
Expert's Rating
Loyalty Program4.0
The Dream Rewards program at Casino Of Dreams offers a dynamic way for players to receive recognition and rewards for their activity. Members can unlock exclusive offers and climb the rewards by depositing and playing. The program’s structure encourages continuous play and interaction, making Casino Of Dreams an attractive option for players looking for a rewarding casino process.
At Casino Of Dreams, players are welcomed into a dynamic gaming lobby filled with various slot games. The casino boasts over 330 games, strongly emphasising slots, including popular titles and hidden gems from leading game providers. The interface is designed for easy use, allowing players to browse the game categories effortlessly. The popularity of its game providers, known for their quality and innovation, improves the overall gambling process, offering players both quantity and a high calibre of entertainment.
Game Type
Quantity
Most Popular Game
Slots
330+
Queens of Ra
Scratches
6
Avalon Scratch
Casino Of Dreams provides RTP information for its games, guaranteeing transparency and helping players make informed decisions. While specific RTP data for each game is accessible within the game’s help section, they generally align with industry standards, offering a fair chance of winning. Additionally, UK players can try games in demo mode after registration, allowing them to familiarise themselves with gameplay before paying real money.
Slots
Plunge into the online slots theme at Casino Of Dreams, where over 330 games await to whisk players away on various trips. From the mysteries of ancient civilisations to the improvement of fantastical landscapes and the wild frontiers of the untamed wilderness, each slot offers a unique theme and gaming process. Renowned developers like Microgaming and Just For The Win contribute to a rich and varied collection, guaranteeing high-quality graphics, innovative gameplay, and generous winning potential.
Game
Provider
RTP
Description
Queens of Ra
Microgaming
96.2%
Themed around ancient Egypt, this 5-reel slot features 40 paylines, high variance, a Link & Win bonus round, and a max win of x5000.
Lucky Leprechaun
Microgaming
96.33%
A lively slot with 20 paylines, medium volatility, free spins, and instant cash awards, set in the enchanting theme of Irish folklore.
Dragon Shard
Microgaming, Stormcraft
96.5%
A fantasy-themed slot offering stacked wilds, transforming symbols, and free spins across 40 paylines, with a 100x top prize.
Kodiak Kingdom
Just For The Win
94.06%
Explore untamed Alaskan nature in this slot with multiplier wilds and a bonus round that builds multipliers, offering a chance to win up to 25,000x.
Western Gold
Just For The Win
96.12%
Trip to the Wild West in this 40-payline slot with scatter pays free spins, high volatility, and a top prize 10,000x.
Aureus
Crazy Tooth Studio
96%
Set on Mount Olympus, this unique slot features a 3×5 grid and utilises the CoinVerge mechanic for amazing gameplay. Jupiter adds to the game’s beauty with spells and animations reminiscent of a 1990s cartoon.
Each game in Casino Of Dreams’ extensive slots collection allows players to explore different spheres, each with its rules, bonus features, and opportunities for big wins. If you’re a fan of classic themes or seeking something uniquely interesting, these slots are designed to fit every preference.
Expert's Rating
Variety of Games5.0
Casino Of Dreams offers a wide range of high-quality slot games from top providers, guaranteeing players can have various gaming processes. The highlighted slots above are just a small sample of what is available, with each game offering its unique appeal. Considering the numerous selection and quality of games and the overall gambling process, Casino Of Dreams games earn a solid 5 out of 5 rating. While the scratches can make the time spent on the site more diverse, players could benefit from other game types such as jackpots, roulette, baccarat, poker, which are not available on the site yet.
Casino Of Dreams offers a comfortable mobile gaming process optimised for accessibility across various devices, including smartphones and tablets. The site guarantees players can try their favourite games on the go without needing a dedicated app. This approach means that most casino games are readily available for mobile users and compatible with operating systems such as iOS and Android. The mobile optimisation focuses on a responsive design that adjusts to different screen sizes and resolutions, guaranteeing a user-friendly interface and easy interaction.
While most games are optimised for mobile devices, a few exceptions might exist. Certain games, especially older titles, may not be optimised for mobile play. However, Casino Of Dreams continuously updates its game library, guaranteeing that new releases and many existing customers are compatible with mobile standards.
Expert's Rating
Mobile Gaming Experience4.0
Casino Of Dreams users can play various games directly in their mobile browser. The absence of a dedicated app is hardly a drawback, thanks to the site’s responsive design and broad game availability. The casino’s mobile site is well-optimised for play on various devices, providing fast loading times and stable performance even on mobile internet connections. Given these considerations, Casino Of Dreams earns a score of 4 out of 5 for its mobile offering.
Casino Of Dreams offers a variety of deposit methods designed to fit the preferences of various player bases. Emphasising convenience and security, the casino sets itself apart from competitors with a simple deposit process and a wide range of payment options, including traditional cards, e-wallets, and direct bank transfers. The minimum deposit requirement at Casino Of Dreams is £10, guaranteeing accessibility for players looking to try gaming without a high initial investment. Notably, the casino supports popular payment methods such as PayPal, a standout feature for many players due to its convenience and security.
Choose Payment Method: Select from options like ‘Cards’, ‘Skrill’, ‘NETELLER’, ‘Rapid Transfer (Paysafe)’, or ‘Instant Banking’.
Enter Details: Input your payment details and desired deposit amount.
Confirm: Click ‘Deposit’ to save your payment method and complete the transaction.
Casino Of Dreams does not charge commission fees for deposits, making all listed payment methods cost-effective for players. The immediate processing of transactions guarantees that players can try their gaming process without delay.
Expert's Rating
Deposit Methods4.5
The deposit process at Casino Of Dreams is user-friendly and efficient, with a broad selection of payment methods that fit a wide audience. The minimum deposit amount of £10 is reasonable, and the absence of deposit fees across all methods is particularly commendable. Based on the ease of depositing funds, the variety of payment options available, and the overall user interaction with the casino site, Casino Of Dreams earns a solid score of 4,5 out of 5.
Casino Of Dreams offers various withdrawal options for user convenience, guaranteeing players can easily access their winnings. This casino is known for its prompt payout speeds and simple withdrawal process.
Payment Method
Commission
Withdrawal Time
Minimum Withdrawal
VISA Debit
None
Up to 30 minutes
£20
E-wallets (PayPal, Skrill, Neteller)
None
Within an hour
£20
Mastercard Debit
None
Generally 24 hours
£20
Direct Bank Transfer
None
3-5 working days
£20
How to Withdraw Funds
Login: Access your Casino Of Dreams account.
Enter: Go to the banking or cashier section and choose withdrawal.
Select: Pick your preferred withdrawal method.
Amount: Input the withdrawal amount, adhering to the minimum limit.
Confirm: Submit your withdrawal request and complete any necessary identity verification.
Tips and Troubleshooting
Complete account verification early to streamline withdrawals.
Using the same method for deposits and withdrawals often results in faster processing.
For issues or delays, reach out to customer support promptly.
Expert's Rating
Withdrawal Methods4.5
Considering the variety of withdrawal methods, the efficiency of processing times, especially for VISA Debit and e-wallets, and the simple withdrawal instructions, Casino Of Dreams achieves a 4,5 out of 5 in its withdrawal process rating. The deduction is due to the £2 service fee for withdrawals below the minimum threshold, which could affect players withdrawing smaller amounts.
Casino Of Dreams, adhering to the Gambling Commission of Great Britain’s standards, mandates thorough account verification for player safety and regulatory compliance. This includes age and identity checks, identity verification through proof of ID and address, and source of funds checks to comply with anti-money laundering laws.
Verification Steps
Prepare Documents: Collect current, clear, and complete scans or photos of your ID, proof of address, and documents verifying your source of funds.
Submission: Follow Casino Of Dreams’ instructions for document submission, which may be through your account portal or a specified email.
Confirmation Wait: Verification may take a few days, during which the casino will review your documents.
Tips
Begin the verification process early to avoid delays.
Check all documents are clear and accurate to expedite verification.
Keep copies of all submissions and correspondence.
Customer Support
Casino Of Dreams provides comprehensive customer support through various channels, aiming to achieve player satisfaction and provide quick resolution of inquiries or issues. The support framework is designed to be accessible and efficient, with options like live chat and email being prominently featured.
Casino Of Dreams’ customer support system, with live chat and email as central channels, demonstrates the casino’s dedication to providing timely and effective player assistance. The live chat feature, in particular, offers immediate support, while the email option supports more detailed inquiries with a response time of within 24 hours. The comprehensive FAQ section further increases the support framework by allowing players to find answers to common questions quickly. The absence of a phone support option and limited information on the availability of a contact form or specific support hours are minor drawbacks. My interaction, particularly with the efficiency of the live chat, suggests a high level of customer service. Therefore, Casino Of Dreams receives a 4 out of 5 for customer support.
I have analysed the feedback from three prominent websites, AskGamblers, CasinoGuru, and Trustpilot, to extract the key takeaways from the players’ thoughts about Casino Of Dreams. The reviews highlight the casino’s praiseworthy promotional offers and loyalty rewards, but they also highlight areas that need improvement, such as operational inefficiencies. Our analysis offers a detailed view of what players appreciate and dislike about the casino and the areas that require improvement.
AskGamblers Reviews
Casino Of Dreams is applauded for its various game selections, especially its comprehensive range of slots and availability of poker games, offering a broad gaming process. Players appreciate the favourable chances of winning and the casino’s reputation for timely payments. Weekly reload bonuses and a rewarding loyalty system further enrich players’ expectations. However, it’s noted that some games available on PC may not be accessible on mobile devices.
Feedback from AskGamblers points to concerns over website speed, with some players feeling delays. While such issues are often resolved, expectations for an easier process persist. Despite generally positive feedback, the withdrawal process has faced criticism for perceived delays and challenges in accessing winnings, compounded by reports of unprofessional interactions with the support team.
These reviews from AskGamblers reveal that while Casino Of Dreams offers significant advantages in in-game variety and player rewards, improvements in website performance, withdrawal processing, and customer support are needed to elevate the overall user feelings
Trustpilot Reviews
Trustpilot reviews for Casino Of Dreams reveal its strengths in providing reliable payouts, providing efficient customer service, and offering a game selection. Players have particularly noted the casino’s quick handling of winnings and the professional support received via live chat, which has contributed positively to its reputation. Fast withdrawal processes are a significant advantage, marking the casino’s dedication to efficiency.
However, the reviews also highlight areas needing improvement, such as delays in the verification process for larger winnings and challenges in document acceptance, which have led to player frustration. Concerns regarding the casino’s approach to sensitive player situations call for a more empathetic and customer-centric resolution strategy.
Casino Of Dreams is well-regarded for its gaming variety, customer support, and swift payouts. Still, improved communication and a more understanding approach to verification issues could improve player feelings further.
CasinoGuru Reviews
Casino Of Dreams garners mixed reviews from Casino Guru, accolades for its promotional offers and loyalty rewards but criticism for operational issues. The absence of a game search function hampers interaction, while slow withdrawal processes mar the financial process, particularly for e-wallet users. Customer support has been described as less than proactive, often redirecting responsibility without resolving immediate concerns. Additionally, some players feel the gaming process offers limited winning opportunities and quickly depletes deposits without significant returns. Despite its commendable efforts in interacting with users with bonuses, Casino Of Dreams must increase its withdrawal speed, support service, and user interface to satisfy player expectations and improve thoughts fully.
Upon reviewing feedback from AskGamblers, CasinoGuru, and Trustpilot, it’s clear that Casino Of Dreams demonstrates a commitment to customer service, which is evident in brand representatives actively responding to reviews. This interaction suggests a dedication to addressing player concerns. However, operational challenges such as withdrawal delays and customer support issues impact the overall interaction. Given the proactive customer service but recognising the need for operational improvements, Casino Of Dreams is rated 3.5 out of 5.
Conclusion
After thoroughly exploring Casino Of Dreams, my assessment is decidedly positive. This online casino is defined with a vivid number of over 330 slot titles, guaranteeing players a broad range of options. The integration of high-quality games from reputable developers like Microgaming and Just For The Win elevates the playing environment, offering a mix of entertainment that fits various preferences.
Key Highlights:
Varied Game Library: A large slots collection, including popular and lesser-known titles.
Renowned Game Developers: Contributions from industry leaders provide a high-quality playing environment.
Responsive Customer Service: Quick and helpful live chat and email support.
Attractive Promotional Offers: Beneficial bonuses and a loyalty scheme that rewards regular activity.
Device Compatibility: A fluid playing process across different devices.
Casino Of Dreams delivers an outstanding environment for online gaming, with a special focus on slots. Its dedication to quality, effective customer support, and valuable promotional offers make it a preferred player choice. Reflecting on the full range of services and features offered by Casino Of Dreams, I award it a score of 4.5 out of 5. This rating is for players prioritising a broad selection of games and a quality online gaming environment.
At Casino Of Dreams, usernames deemed inappropriate or offensive prompt a request for change to maintain a respectful and welcoming gaming community. If your username falls into this category, the Customer Services team will contact you directly, providing clear instructions on updating your username to something that aligns with the casino’s guidelines. This guarantees all players have a positive and inclusive gaming environment.
What are my privacy rights?
Their privacy policy outlines your rights, detailing how they collect, use, and protect your information. For inquiries or requests regarding your data, please contact their Customer Services team via 24/7 Live Chat. For comprehensive details on your privacy rights and data practices, visit their privacy policy page.
How do I close my account?
To close your Casino Of Dreams account, please email Customer Services at [email protected] from your registered email. Include your username and, if you’re willing, the reason for closing your account. The customer Services team will process your request and send you a confirmation email once your account is closed.
#Ad, 18+, GambleAware.org | New UK certified players | Valid mobile number required | No minimum deposit | 20 free spins no deposit on Book of Dead spins allocated | 40 times wagering on winnings Full Bonus T&C
#Ad, 18+, GambleAware.org | First 5 spins: Players who have successfully completed age verification will be credited 5 Free Spins on Starburst 10p per spin, no deposit required, no wagering requirements. Subsequent 30 spins: Min deposit & spend £10. Max 30 spins on Starburst at 10p per spin. Spins credited upon spend of £10. Full Bonus T&C
#Ad, 18+, GambleAware.org | New members only, must opt in. Min £10 deposit & wager (excl. sports betting). 30 day expiry from deposit. 18+. Free Spins: on Double Bubble. 1p coin size, max lines. Game availability & restrictions apply. Full Bonus T&C
