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Buffalo Spins Casino utilises the well-known setup from Jumpman Gaming, presenting a robust array of games to explore. In this review, we dive deep into their broad selection, spanning colourful slot machines and lively bingo rooms created to suit various player tastes. However, there are certain hurdles that we’ll outline later. This initial overview paves the way for a thorough examination of Buffalo Spins’ strengths and areas needing improvement to better align with gamer expectations.
Buffalo Spins, launched in 2021 by Jumpman Gaming Limited, maintains the standard layout and game selection typical of this operator’s casino network. This continuity guarantees that players already accustomed to Jumpman’s casinos will find Buffalo Spins familiar, which might make navigation through its offerings easier but also may feel repetitive for those looking for a new online gambling site as the casino lacks distinctive characteristics.
While reliable, Buffalo Spins only ventures within the established path laid out by its parent company. This approach has its advantages for ease of use but falls short in offering a memorable or unique gambling setting.
To provide a clear perspective, here is an overview of the company’s basic information:
Parent Company Name | Jumpman Gaming Limited |
---|---|
Website | https://www.buffalospins.com/ |
Head Office | La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ |
CEO | Ben Starr |
Company size/Employees | 51-200 employees |
As previously mentioned, Buffalo Spins Casino presents a familiar scene, closely following the setup of its sister sites under Jumpman Gaming. It’s decked out in a savannah-inspired theme, with shades of dark pink and brown and animations featuring buffalos that seem to rush toward you. While the visuals aim to stick out, the site’s structure and how it works stay pretty much in line with what you’ve probably seen elsewhere.
When you first enter the site, there’s a big promotional banner and a well-organised footer offering quick links to various parts of the site. The main page prominently displays the welcome bonuses and top games, a typical approach to attracting new players. Navigation is easy, which helps, especially if you’re not looking for anything complicated. Yet, it falls short in areas that could make browsing games much better.
Buffalo Spins sticks to a tried and tested formula without breaking new ground. The interface is simple and tidy, helping new visitors find their way around easily. Transitioning between games and site sections is fluid. However, the site doesn’t offer advanced game filters like sorting by provider or game type. This can be a setback if you prefer a more customised approach to exploring the game library.
The search function is reliable, allowing you to cut through the navigation limitations by searching directly for games you’re interested in. The website also adapts well to mobile devices, so that you get a consistent look and feel regardless of the device you use.
The table below breaks down various aspects of the site’s usability:
Ease of Navigation | Simple, with clear menus and accessible links. |
---|---|
Mobile Games Availability | Adequate, with most games optimised for mobile play. |
Game Filters | Basic: allows sorting by alphabetical order only. |
Search Function | The functionality helps quickly find specific games. |
Loading Speed | Average; comparable to other similar online casinos. |
UX and UI Rating | Standard; functional yet unremarkable design. |
Buffalo Spins is a reliable casino that follows the standard model of Jumpman Gaming offerings without adding new features or significant enhancements. Its visual theme adds some aesthetic appeal but does not enhance site functionality. The absence of filtering options can make it difficult for users to search through games, impacting satisfaction levels efficiently. Overall, Buffalo Spins scores a 4 out of 5, establishing itself as a solid gambling site but not offering a notably unique or innovative aspect.
Buffalo Spins is an online casino regulated by the Gambling Commission of Great Britain under account number 39175. This regulatory oversight includes licensing for remote bingo and casino operations. It is crucial as it guarantees that the casino adheres to strict standards of fairness and security, which are fundamental in maintaining player trust.
Security aspects:
SSL encryption | 128-bit |
---|---|
Deposit Limits | Yes |
Activity Limitations | Yes |
Self Exclusion | Yes |
Protection of Minors | Net Nanny, GamCare |
Problem Gambling Organisations | Gamcare, Gamblers Anonymous, Gambling Therapy |
IT-Security | GTS CA 1P5 |
Firewall | Yes |
Anti Money Laundering | Identity and source of funds checks |
The casino takes player safety seriously, evidenced by its responsible gambling section. Here, players find a questionnaire to self-assess their gambling habits, a proactive step for identifying potential risks early on. Buffalo Spins offers practical tools to manage gameplay, such as deposit limits and reality checks. These features help players monitor their spending and manage their gaming time effectively.
Buffalo Spins provides options for self-exclusion or temporary breaks for players contemplating a break from gaming, underscoring its commitment to player welfare. The casino also endorses GAMSTOP, which restricts gambling activities across all UK online gambling websites—an invaluable tool for those seeking broader control over their gaming habits.
From an IT security perspective, Buffalo Spins protects user data with SSL encryption, critical for securing personal and financial information. Additionally, the casino strengthens security with two-factor authentication (2FA), an added layer requiring a password and a unique identifier known only to the user.
The prevention of underage gambling is a priority for Buffalo Spins. It employs stringent age verification processes and advises parents to use filtering solutions like Net Nanny to block gambling site access to minors.
For those who may need additional support, Buffalo Spins points to resources such as GamCare, Gamblers Anonymous, and Gambling Therapy. These organisations offer essential support and counselling, highlighting the casino’s dedication to its players’ mental and emotional health.
While Buffalo Spins does not distinguish itself with unique gaming options compared to other sites, its rigorous adherence to regulatory standards and commitment to responsible gaming is notable. However, these features are similar to what you might find at other casinos under the same regulatory umbrella. Based on my interaction with the site’s security features and responsible gaming tools, I rate Buffalo Spins 4 out of 5. The casino balances accessibility and necessary precautions, creating a secure casino for safe gambling.
Buffalo Spins sets clear expectations with its Terms and Conditions (T&Cs), which are essential for every player to understand before using the casino. Here is a focused summary of the main points from the T&Cs:
Registering and verifying a profile at an online casino is a cakewalk when you know exactly what to do. I recently went through this process at Buffalo Spins myself, and here’s an updated, detailed guide on how to set up an account:
Hit the golden ‘Join Now’ button to start. You can choose to register directly through PayPal, which streamlines the process by using the information already associated with your PayPal account, or you can fill out the registration form manually on the casino’s website.
If you are using PayPal or the registration form, you’ll need to confirm your first name, last name, contact details, and date of birth. Make sure all details are accurate and match your identification documents.
Before proceeding, review and agree to the casino’s terms and conditions. This is crucial as it outlines your rights and obligations within the casino.
The next step is to enter your current residential address. This information must be precise for verification and regulatory compliance.
Here, you can choose your username and password. For those filling out the form, you can also personalise your experience with newsletter subscriptions if you wish to receive updates and promotions.
After completing the form, you’ll receive an email to confirm your registration. Click the link provided to activate your account.
To fully verify your identity, upload the required documents, such as a copy of your ID and a recent utility bill for address verification.
With your documents approved, your account will be officially active, and you can begin exploring the casino’s offerings.
After setting up your account, consider these tips to maximise your gamble:
Buffalo Spins presents numerous promotional activities ranging from daily opportunities to substantial monthly prize draws. These activities are designed to keep the gameplay interesting by introducing various ways to boost one’s winnings through free spins, cash prizes, and unique rewards like meal vouchers. However, it’s worth noting that the fun of these potential benefits may be lessened upon closer inspection of the terms and conditions, which will be quite disappointing as you soon may find out.
At Buffalo Spins, new users are greeted with the chance to open the Loot Chest upon their first deposit. This initial offering lets you secure various awards, from Amazon vouchers to a substantial 500 free spins on the popular game 9 Masks of Fire. Notably, the casino features well-regarded games, including Starburst and Gonzo’s Quest, aiming to enrich the slot game landscape beyond traditional fruit machines. The Loot Chest, central to this welcome bonus, may either grant a free spin or require a minimal participation fee, keeping the tingle of potential wins alive. However, it’s critical to note that prizes are not guaranteed, and the associated 65x wagering requirement is steep, which is a common practice at many Jumpman Casino sites but is considered less favourable by regular players.
Buffalo Spins introduces the Rewards Reel, a neat feature for funded users, offering a chance to spin twice daily at no extra cost. This opportunity potentially allows players to potentially earn free spins through daily activity. Specific time slots are designated for these spins; missing a time slot means forfeiting that particular opportunity. The game design involves collecting fruit symbols weekly to unlock larger free spin rewards, adding a layer of strategy to regular play. Prizes include 10, 15, or 20 free spins, which become available once sufficient symbols have been collected. This feature’s mechanics emphasise regular participation, with the weekly reset of collectable symbols punctuating this cycle. Yet, the high wagering requirement of 65x on winnings remains a notable drawback.
Each month, Buffalo Spins hosts giveaways that motivate players by offering them the chance to win varied prizes such as gadgets or furniture. Participation is linked to gameplay on selected slots, with every £10 wager providing an entry into the giveaway. Additional wagers increase one’s chances, adding a competitive edge to regular play. Keeping informed about the monthly selected game is essential, as it directly influences eligibility for these rewards.
The Non-Stop Drop Prize Draw boasts its solid total pool of £175,000 available monthly. Players can participate by playing in qualifying games like Coin Strike, Pirate Chest, and Buffalo Power. Any spin in these games can lead to random cash prizes, adding to the usual fun of gambling. This draw’s structure encourages continuous play throughout the month, increasing the chances of winning a share of the substantial cash prize. Winners are randomly selected, and all prizes are credited in real cash, adding immediate value to their winnings.
The Cash Days event offers another lucrative opportunity with a prize pool of £80,000 each month. Participation requires playing qualifying games, such as Empire Gold and Lion Gems, within the first eight days of the month. Every £1 won translates to 10 points on a leaderboard, incentivising participation and success in these games. The more a player wins, the higher they climb on the leaderboard, boosting their chances to win a significant cash prize. Like the Non-Stop Drop, this event also assures that all prizes are credited in real cash, providing tangible rewards for the players’ efforts.
For those who like the immediacy of scratch cards, Buffalo Spins offers the “Scratch for Cash” promotion, where you can scratch your way to a possible £1,000 in real cash each month. By wagering at least £10 on any scratch card games in the designated tab from the first to the last day of the month, you gain an entry into a prize draw to win this substantial cash prize. Every additional £10 wagered on these games during the month secures you another entry into the draw, which spans all Jumpman gaming sites. The prize of £1,000, credited to the winner’s account as real cash, provides a simple yet appealing motivation to play regularly.
The “PRO Free Spins” promotion offers a recurring chance for players to win between 50 and 500 free spins on popular slot games such as Starburst and Fluffy Favourites. Players must deposit £20 or more and enter the code PRO to participate. Upon meeting these conditions, players are awarded a spin on the Mega Reel, which could result in many free spins. This code can be used weekly, and the Mega Reel’s availability is restricted to once per week for funded players, with a high 65x wagering requirement on winnings from these spins.
For those willing to increase their stakes, the “Turbo Reel” promotion elevates the potential rewards with every deposit of £100 or more. This promotion randomly grants access to the Turbo Reel, where every segment has been boosted to award either 50 or 500 free spins. The appeal of significant free spin rewards comes with the same high wagering condition of 65x, affecting the overall attractiveness of this offer.
Buffalo Spins provides a weekly “Happy Hours” promotion, encouraging mid-week fun by offering 10 or more free spins on the game Hot to Burn. Funded players can claim this reward by simply logging in between 3 PM and 7 PM every Wednesday. To qualify, players must have funded their account since the preceding Monday. This promotion, while generous, is also subject to a 65x wagering requirement, potentially diminishing its value.
The “Winner Winner Chicken Dinner” promotion brings a playful twist to gaming victories. The player who achieves the highest single spin win across all Jumpman gaming sites monthly will receive a £50 Just Eat voucher. This prize, awarded to boost the celebration of a significant win, adds an extra layer of fun without the option for a cash alternative, making it a unique but niche appeal.
Notably, Buffalo Spins does not offer a no-deposit bonus, which might be available at other Jumpman gaming sites. This could be a detractor for those who prefer to start playing without an initial financial commitment, relying solely on the welcome offer to kick-start their gamble.
Buffalo Spins welcomes new players with a range of promotions, from attractive free spins to the chance to win significant cash prizes across various games. The initial appeal of the welcome promotion and subsequent options like the Turbo Reel and Monthly Giveaways aim to keep players motivated. Yet, the high 65x wagering requirement consistently tempers the fun and usability of these rewards. This dampens their attractiveness as the real benefit to players can often seem just out of reach. Given the balance of inventive yet restrictive conditions, Buffalo Spins earns a middling score of 4 out of 5 on its promotional offerings.
Buffalo Spins has crafted a loyalty scheme centred around a trophy collection system to keep its players returning. The setup is easy: you collect trophies by participating in various casino activities. For every five trophies gathered, you ascend to a new level, increasing the number of free spins you can earn. The progression from level 1 to 16 and upwards adjusts the spin count, starting at 5 and potentially exceeding 20 per level.
One intriguing aspect of levelling up is the ‘Mega Reel’ spin with each new level achieved. The reel is refreshed monthly, keeping the slot games varied and the gameplay dynamic. However, it’s crucial to note the 65x wagering requirement on these spins. Such a high requirement can considerably reduce the spins’ practical value, making it harder to reap real benefits from your winnings.
Level breakdown:
Level Range | Free Spins Rewards |
---|---|
1-5 | 5+ Free Spins |
6-10 | 10+ Free Spins |
11-15 | 15+ Free Spins |
16+ | 20+ Free Spins |
The “200 Club” is another component of the rewards system, giving players who collect 200 trophies a £10 Amazon Voucher. This is the sole concrete reward besides the spins. It’s a nice touch but might seem underwhelming compared to more robust loyalty programs that offer a variety of rewards like cash back or bonus cash with more forgiving terms.
The cap on bonus conversion from free spins—limited to the number of your lifetime deposits up to £250—might not appeal to the more seasoned gamblers who play big. The focus is primarily on earning more spins and the occasional shopping voucher rather than providing a well-rounded range of perks that reward your commitment and play intensity.
While Buffalo Spins’s trophy system provides a fun twist, the actual rewards, mainly centred on free spins burdened with hefty wagering conditions, don’t provide great value for dedicated players. From an honest perspective, this loyalty scheme earns a modest 3 out of 5 stars. It’s creative, yes, but it doesn’t quite deliver the rewards that match the effort and dedication of serious players.
Buffalo Spins Casino boasts a broad selection of games, ranging from slots and jackpots to scratchcards, table games, and live offerings. The games are smartly organised into categories, making it easy for players to spot the latest or most popular games or check out a customised list of favourites. This clear layout is crucial, especially with a neat roster of dozens of game developers like NetEnt, Eyecon, and Blueprint. For live game fans, names like Evolution and Pragmatic Play are at the top.
Game availability:
Game Type | Number of Games | Most Popular Game |
---|---|---|
Slots | 1,000+ | Starburst |
Table & Live Games | 130+ | Mega Wheel |
Jackpots | 60+ | Stampede Jackpot |
Scratchcards | 60+ | Stargate Scratch |
Bingo Rooms | 10 | Super Heavy Weight |
Despite this variety, the absence of a demo mode is a noticeable gap for players who prefer to try out games before placing bets with real money. Additionally, the lack of a specific section for displaying RTP percentages could be a turnoff for those who rely on these stats to make more informed betting decisions. Although a search bar helps find games, the missing filter for game developers restricts players from easily discovering games from specific creators, which could otherwise make the browsing process easier.
Buffalo Spins’s user interface is simple and only allows games to be sorted alphabetically for quick access. However, this setup could be improved with more advanced filtering options to sort games by type, creator, or popularity. Such improvements would refine navigation and adapt to the gaming scene more distinctly.
A notable feature is an option to mark games as favourites, easing players’ return to their preferred titles. This thoughtful addition aligns with Buffalo Spins’ aim to accommodate individual gaming preferences. Yet, with its basic categorisation and limited exploration tools, the interface feels lacking. More detailed organisation and navigation aids could significantly streamline finding and choosing games amidst the sizeable library offered.
Buffalo Spins Casino offers a substantial collection of over 1,000 slot games, including both timeless classics and fresh, innovative titles. The selection strongly emphasises quality and variety, appealing to slot players looking for a solid array of options.
Here’s a breakdown of some of the most popular slot games available at Buffalo Spins, including their RTP values and provider info:
Game | Provider | RTP |
---|---|---|
Immortal Romance | Microgaming | 96.86% |
Thunderstruck II | Microgaming | 96.65% |
Finn and the Swirly Spin | NetEnt | 96.62% |
Starburst | NetEnt | 96.09% |
Links of Ra 2 | Microgaming | 96.05% |
Gold Blitz | Fortune Factory Studios | 96.00% |
Chilli Heat | Pragmatic Play | 95.54% |
The Dog House | Pragmatic Play | 95.51% |
Sugar Rush | Pragmatic Play | 95.50% |
Stallion Kingdom | JustForTheWin | 94.15% |
Additionally, the casino features a noteworthy assortment of over 60 jackpot games. These games appeal to those hunting for substantial payouts, blending popular themes with the fun of the jackpot rush.
Below is a table outlining some of the most notable jackpot games available at the casino:
Game | Provider | RTP |
---|---|---|
Irish Luck | Eyecon | 89.90% |
Tiki Beats | Eyecon | 95.00% |
Kitty Payout | Eyecon | 93.00% |
Lost Island | Eyecon | 95.06% |
Fluffy Favourites Remastered | Eyecon | 95.00% |
White Wizard | Eyecon | 89.90% |
Secret Garden | Eyecon | 95.44% |
Stampede Jackpot | Eyecon | 93.20% |
Sugar Train | Eyecon | 93.00% |
Shopping Spree | Eyecon | 92.90% |
Moving beyond the slots and jackpots, Buffalo Spins also includes over 60 scratchcard games. Each game offers simple, fast-paced play with the chance for instant wins. This section diversifies the gaming offerings well, presenting a simple break from the more traditional casino games.
Check out some of the best scratchcard games in the table below:
Game | Provider | RTP |
---|---|---|
King Treasure | Hacksaw Gaming | 53.11% |
It’s Bananas | Hacksaw Gaming | 92.26% |
Ruby Rush | Hacksaw Gaming | 92.12% |
Stargate Scratch | Light and Wonder | 87.00% |
Yahtzee | Light and Wonder | 95.00% |
Boxes | Hacksaw Gaming | 96.00% |
Love Lines | Eyecon | 90.00% |
Rainbow Riches Piles of Cash | Light and Wonder | 97.82% |
JaXpot 7s | Design Works Gaming | 95.20% |
The Golden Grand | Design Works Gaming | 95.60% |
Regarding table and live gaming options, Buffalo Spins brings together over 130 choices under the ‘Table Games’ category, which may be inconvenient for players looking for specific types of games. This section houses classics such as roulette, blackjack, poker and appealing game shows. The selection effectively bridges traditional table games with contemporary interactive alternatives.
Here’s a detailed look at some of the most popular table and live games you can play at the casino:
Game | Provider | RTP |
---|---|---|
Atlantic City Blackjack | Microgaming | 99.65% |
Jacks or Better | Microgaming | 99.54% |
All Bets Blackjack | Playtech | 99.46% |
Double Double Bonus Poker | Microgaming | 98.98% |
Baccarat | Pragmatic Play | 98.94% |
Rainbow Riches Live | Authentic Gaming | 98.00% |
10p Roulette | G.Games | 97.30% |
XL Roulette | Authentic Gaming | 97.30% |
Mega Wheel | Pragmatic Play | 96.50% |
Mega Sic Bo | Pragmatic Play | 95.47% |
Buffalo Spins offers ten bingo rooms, each featuring a distinct version of the game, including 30-, 75-, 80-, and 90-ball bingo. This setup guarantees that bingo fans can find a match for their preferred style and pace, from quick rounds to more extended sessions.
Adding a unique twist to the classic game, the casino also offers several Slingo games, combining slots and bingo mechanics. This innovative mix is ideal for players eager to try a different approach to traditional bingo.
Delving into the specifics of the bingo rooms, some of the most popular choices include Super Heavy Weight, Bingo Blast, and Animingo. These rooms are noted for their vivid atmospheres and significant prize offerings. A particularly useful aspect is the real-time updates displayed beneath each room’s thumbnail, showing the upcoming game time, current player count, and prize totals. This information lets players quickly assess which room might offer the best competitive edge or the highest potential payout before joining.
Bingo room availability:
Type | Availability |
---|---|
90-ball Bingo | ✔️ |
80-ball Bingo | ✔️ |
75-ball Bingo | ✔️ |
30-ball Bingo | ✔️ |
Slingo Bingo | ✔️ |
Buffalo Spins delivers a broad selection of games, covering slots, jackpots, bingo, and live dealer games. While the game variety is commendable, the interface could benefit from improvements like a provider filter. This feature would help players easily sort games by their favourite developers, making the search process more efficient. Players must manually sift through the game collection, which can be time-consuming. Additionally, live and table games are combined into one category, which might complicate navigation for some users. Despite these interface issues, the range of games available will likely satisfy many players, though a more intuitive layout could further improve the whole package. I would rate Buffalo Spins a 3 out of 5, given its strong game variety but room for interface improvements.
Buffalo Spins Casino is accessible from various devices, allowing players to play on the go, either desktop or mobile setups, without hassle. The mobile adaptation mirrors the desktop’s capabilities closely, allowing for an easy switch from one device to another. Importantly, Buffalo Spins also provides specific apps for iOS and Android, which are regularly updated to keep up with the latest security and performance needs.
Opting for the mobile website through a browser is a reliable alternative for those hesitant to download apps. This version aligns well with the desktop’s capabilities and is compatible with popular browsers like Chrome, Safari, and Firefox. This adaptability is particularly beneficial for players who prefer gaming on the move.
Casino app information:
Android Casino App | |
---|---|
Buffalo Spins App for Android | https://play.google.com/store/apps/details?id=com.rn15marketingapp.buffalospins&hl=en_GB |
Android App Installs | 100+ |
Provider | Jumpman Slots |
Last Update | 12 June, 2024 |
Compatibility | Android 7.0 and up |
iPhone Casino App | |
Buffalo Spins App for iPhone | https://apps.apple.com/gb/app/buffalo-spins-casino-slots/id6443596229 |
iPhone App Rating | 4.4* |
iPhone App Reviews | 89 Ratings |
Provider | GG Media Ltd |
Latest Version | Version 1.3 |
Size | 51.8 MB |
Compatibility | GG Media Limited |
Language | English |
My hands-on testing of Buffalo Spins Casino across its mobile and desktop versions highlights notably efficient mobile connectivity. Pages load quickly, and the transition between different casino sections is hassle-free, characterised by minimal interruptions. Acknowledging the broad access methods and substantial mobile device optimisation, I would assign a rating of 4 out of 5 to Buffalo Spins Casino’s device accessibility, with the cons of the mobile website coming from its desktop origin. Players seeking dependable gaming setups without the distraction of exaggerated praise will find the casino’s focus on technical solidity and functional design a significant advantage.
Buffalo Spins Casino offers various ways for players to add money to their accounts. You can use debit cards, Paysafe cards, Pay by Mobile, PayPal, Skrill, and Neteller. Most of these options don’t charge extra fees but be aware that if you use Pay by Mobile for small deposits of £5, £10, or £20, there is a £2.50 fee. This could be a downside for players who often make small deposits with this method.
The smallest amount you can deposit is £10, which is quite standard and works well for players who gamble occasionally. If you want to play the Mega Reel and get some bonuses, you need to deposit at least £20 and make sure you don’t have any pending withdrawals.
Deposit method information:
Payment Method | Min. Deposit | Commission Fees | Transaction Speed |
---|---|---|---|
Debit Card | £10 | None | Instant |
Paysafecard | £10 | None | Instant |
Pay by Mobile | £10 | £2.50 on certain amounts | Instant |
PayPal | £10 | None | Instant |
Skrill | £10 | None | Instant |
Neteller | £10 | None | Instant |
Adding money is easy: just log in, go to the deposit area, choose your payment method, type in how much you want to deposit, and follow the instructions to finish the process. Your money should be ready to use right away.
The choice of payment methods is good because it fits different needs, but the extra charge for small mobile deposits might turn away players who often deposit small amounts. Considering how easy it is to deposit and how quickly you can use your money, I’d give the deposit process at Buffalo Spins a rating of 3,5 out of 5. Getting rid of the fee for mobile deposits could make it even better for everyone.
Buffalo Spins lets you deposit and withdraw money using the same methods, except you can’t use Paysafecard to take money out. You can withdraw as little as £10, which is good for players who don’t want to keep a lot of money in their casino accounts.
Cashout method information:
Payment Method | Min. Deposit | Transaction Fee | Processing Speed After Pending Period |
---|---|---|---|
Debit Card | £10 | £2.50 | 1-3 days |
Pay by Mobile | £10 | £2.50 | 1-3 days |
PayPal | £10 | £2.50 | 1-3 days |
Skrill | £10 | £2.50 | 1-3 days |
Neteller | £10 | £2.50 | 1-3 days |
Withdrawing your winnings at Buffalo Spins is a process outlined clearly:
However, every time you withdraw money, you must pay a £2.50 fee. This fee is charged for all withdrawal methods and might be annoying for players who expect free withdrawals. Also, there’s a 72-hour wait before your withdrawal is processed. After this waiting period, it usually takes 1-3 working days for the money to appear in your bank account.
To make sure you don’t face delays when taking out money, it’s important to have your account fully verified. While the waiting period is meant for security checks, it might be inconvenient for those who want quicker access to their winnings. If your money takes longer than expected, it’s a good idea to reach out to customer support.
Looking at Buffalo Spins’ withdrawal process, the fee and the long waiting time could be seen as downsides, making it less fun for players, especially those who appreciate quicker access to their winnings. Overall, this process gets a 3 out of 5. While Buffalo Spins does what’s expected, removing fees and shortening the waiting time could greatly improve players’ feelings about the service.
Buffalo Spins handles customer queries through email, guaranteeing all issues are funnelled to a single contact point. This setup simplifies matters for the support team and users alike, though it could be better for those who need quick answers. Instead of instant communication options like live chat or direct phone support, users fill out a web form that categorises their concerns by asking for usernames, the type of issue, and a detailed description. This method is organised but not swift, posing a challenge for players who prefer rapid interactions. Additionally, while there is a FAQ section, it only covers a few methods and misses a lot of common questions, which could be frustrating for users seeking quick answers to more typical concerns.
The casino’s support team commits to responding to emails within two business days. However, players might need more time to send follow-up emails or if there are multiple threads about the same issue. Buffalo Spins recommends avoiding multiple follow-ups to prevent extended waiting times.
I tested Buffalo Spins’s responsiveness with an email about the Return to Player (RTP) statistics for specific games. I waited, and it took nearly two full business days to get a response. While this is within the promised timeframe, it might feel slow for players used to quicker feedback. When it arrived, the response was courteous and informative, detailing the RTP statistics and guiding me to their website for further details on game statistics.
Customer support information:
Feature | Availability | Note |
---|---|---|
Live Chat | Not Available | |
Contact Form | Available | Accessed via link |
[email protected] | Response within 2 business days | |
Phone Support | Not Available |
Buffalo Spins’s reliance on email and web forms works for handling non-urgent matters but falls short for players who value prompt and personal service. The absence of quicker communication methods and subpar FAQ sections is a significant drawback and could deter those prioritising accessibility and fast interactions. From my assessment of their email response time and the quality of the information provided, I would rate Buffalo Spins’s customer support as average, at best, a 3 out of 5. Introducing live chat could notably improve their service quality by providing players with more immediate assistance.
At Buffalo Spins, the process for checking player details, also known as KYC (Know Your Customer), is important for safety and following the rules. Before you can fully use the casino’s features, like taking out your winnings, you need to prove who you are.
Here’s what you have to show:
You can upload these documents in the ‘My Account’ area, under ‘Account Details.’ There’s a special section there where you can see if your documents were accepted. The casino uses safe links for uploads and QR codes for desktop users that you can scan to upload using your phone
To get your account verified at Buffalo Spins:
After you upload everything, you can see the status of your verification right there.
Usually, it takes up to three working days to check your documents. Try not to send a lot of emails or messages asking about your status during this time; it might slow things down.
Make sure all the documents you send are clear and in JPG, PNG, or PDF format. Always hide the middle eight digits of your card number on any pictures you send for your safety.
If something goes wrong, it’s best to email customer support directly. They can sort out any issues like rejected documents or delays faster.
Buffalo Spins Casino may strike a chord of familiarity for those who’ve navigated other Jumpman Gaming sites. It adheres to a well-worn layout that, while effective, doesn’t break new ground in the online casino scene. You might find this site a tad underwhelming if you’re searching for an innovative twist. Nevertheless, the broad array of games, from bingo to slots, appeals to varied tastes, which is advantageous for players who prefer mixing up their gaming routines.
The support setup at Buffalo Spins Casino warrants a closer look. While it’s advantageous to have assistance available 24/7, the absence of live chat might leave some players hanging when immediate answers are needed. Another point to consider is the withdrawal process, which incurs a fee each time you cash out. This, coupled with the hefty 65x wagering requirement on bonuses, might deter those looking to capitalise on promotional offers unless they play quite frequently.
Browsing the site to find your favoured games can become a time-consuming affair since there’s no feature to sort games by provider or specific characteristics. This can lead to cumbersome scrolling and searching, eating into your gaming time.
In conclusion, Buffalo Spins Casino presents a broad selection of games but needs more user-friendliness. It earns a score of 3.5 out of 5—it serves the basic needs of a regular casino enthusiast but fails to introduce anything noteworthy. If your main concerns are a good range of games and continuous support availability, despite the slower interaction method, this casino might still be appealing. However, bear in mind the potential setbacks related to payouts and stringent bonus conditions before jumping in.
Support
Due to regulations set by the UK Gambling Commission, Buffalo Spins does not accept credit card deposits. Players are encouraged to use alternative methods such as debit cards, e-wallets, or bank transfers.
If you forget your password, you should use the password recovery option available on the login page. This typically involves entering your registered email address to receive a password reset link. If you run into any issues during this process, it’s advisable to contact the support team for further assistance.
To make a complaint at Buffalo Spins, you should contact their Customer Care Team directly via the email address: [email protected]. It’s important to submit your complaint within three months of the issue occurring to make sure it is addressed promptly. The casino views complaints as opportunities to improve their service, so your feedback is valued.
If your withdrawal at Buffalo Spins is still pending, it might be due to the casino needing additional identification documents from you. Check your account and email for any requests for documents and submit them as required.
At Buffalo Spins, you can withdraw your real money balance at any time, subject to the casino’s withdrawal policy. However, bonus funds are not directly withdrawable. To convert your bonus balance into real money, you must meet the wagering requirements set by the casino, which are currently 65x the bonus amount. If you decide to withdraw your real money before meeting these requirements, any remaining bonus balance will be reset to £0.00.
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Jones
United Kingdom
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