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Grosvenor Casino Soames, Manchester

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Grosvenor Online Casino


Nestled in Manchester, a city with a storied past and a lively cultural landscape, Grosvenor Casino Soames emerges as a standout landmark. It is in a dynamic area and offers an inviting atmosphere for residents and tourists.

At the heart of this establishment is more than just gaming; it’s a place where leisure and entertainment converge. Grosvenor Casino Soames has made a name by offering various gaming options. Visitors can access timeless table games like Roulette and Blackjack, alongside popular slot games including Cleopatra and Lucky Lady’s Charm. This array guarantees that every guest finds a game that suits their preferences.

The casino also features an excellent restaurant and a welcoming bar, each providing a variety of culinary delights and beverages to improve your visit. This fusion of gaming with fine dining creates a well-rounded process for all guests.

As we prepare to plunge into the details of Grosvenor Casino Soames, such as the variety of games, dress code, and an insightful look at the casino, we invite you to discover why this spot is a preferred choice for a balanced mix of leisure and style in Manchester.

Grosvenor Casino Soames, Manchester Location and Contacts

Situated in the heart of Manchester, Grosvenor Casino Soames is a premier destination for entertainment and gaming. With its central location in the dynamic Chinatown district, the casino offers easy access and a variety of amenities for a memorable visit. Below, you’ll find comprehensive details about its location, contact information, and accessible transportation options, guaranteeing a hassle-free process for every visitor.

Contact Details

Address 35/39 George Street, Manchester, M1 4HQ
Manager Emily Stratton
Email [email protected]
Phone Number +44 161 236 7121
Website grosvenorcasinos.com
Facebook https://www.facebook.com/GrosvenorSoames
Twitter https://twitter.com/grosvenorcasino

Parking and Transportation

Grosvenor Casino Soames is ideally situated in Manchester’s lively Chinatown area, making it easily accessible by various transportation methods.


  • Free on-road parking is available outside the casino from 8 pm until 8 am.
  • Customers can use the nearby NCP multi-storey car park at discounted rates for additional parking options, available upon validation at the casino reception.

Public Transport

  • Buses: Multiple bus services have stops close to the venue on Princess Street.
  • Trams: Tramlines A, B, D, E, G, and H stop at St Peter’s Square, a brief 2-minute walk from the casino.
  • Trains: Manchester Oxford Road and Manchester Piccadilly mainline train stations are approximately a 10-minute walk from Grosvenor Casino Soames, offering convenience for those travelling further afield.

Grosvenor Casino Soames, Manchester Opening Hours

Grosvenor Casino Soames in Manchester welcomes guests around the clock with its 24-hour opening policy. This accessibility guarantees that the casino’s gaming tables and other amenities are always available for fun if you’re an early bird or a night owl.

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

The Gambling Floor at Grosvenor Casino Soames, Manchester

Grosvenor Casino Manchester Soames, compact in size, spans two floors, with each level providing a distinct gaming process. The design and layout of the casino guarantee a mix of modern gaming options and traditional table games.

Upper Floor

Upon entering, guests are welcomed to the upper floor, which houses:

  • Electronic Roulette Terminals: Over 20 terminals offer a modern take on the classic game.
  • Slot Machines: A selection of popular slots, including Lobstermania, Pharaoh Fortune, Cleopatra, and Lucky Lady’s Charm.
  • Progressive Jackpots: Notable are the Fort Knox slots, where players can try for large progressive jackpots.
  • Hot Slots Board: A feature displaying the previous week’s payouts on each machine, giving guests insights into the machines’ performance.

Lower Floor

Descending to the lower floor, visitors find:

  • Live Tables: Although space is limited, resulting in a cosy atmosphere, particularly from 6 pm to 3 am on weekends, the casino offers 10 live tables.
  • Game Options: Players can play in American Roulette (bets ranging from 50p to £400), Blackjack (£3 to £2000), and Three Card Poker (£2 to £200).
  • Additional Electronic Roulette: Alongside the live tables, 10 electronic roulette terminals are available for players who prefer this mode.

Recommendations for Visitors

  • New Customers: If you’re new to the casino or unfamiliar with certain games, don’t hesitate to approach the friendly croupiers. They will guide you through the basics and help you get started.
  • High-Stakes Players: For those interested in higher stakes, the Blackjack tables offer upper limits of £2000, fitting a more high-risk, high-reward style of play.

Note: Visitors should be aware that during peak hours, especially over the weekend, the live table area can become quite busy. Planning your visit outside these peak times might provide a more relaxed process.


Visitors interested in poker tournaments at Grosvenor Casino Soames, Manchester, must consider alternative venues. This location does not host poker tournaments or cash games, which might be a letdown for players.

Alternative Options

Grosvenor Casino on Bury New Road in Manchester is an ideal destination for those who are dedicated to finding a poker tournament. This venue boasts a large 240-seater card room with a busy poker schedule, fitting various skill levels and preferences.

Grosvenor Casino Soames, Manchester Dress Code

Grosvenor Casino Soames embraces a smart casual dress code, guaranteeing all guests a comfortable yet respectful environment. This approach strikes a balance between relaxed and formal attire, suitable for the casino’s various range of entertainment and dining offerings.

For Men

  • Recommended: Collared shirts, polo shirts, smart jeans, and chinos.
  • Footwear: Loafers, dress shoes, or neat, unscuffed trainers.
  • Optional: Blazers or smart sweaters for a more polished look.

For Women

  • Recommended: Dresses, skirts with a smart top, or smart trousers with a blouse.
  • Footwear: Heels, flats, or elegant trainers.
  • Accessories: Tasteful and not overly ostentatious.

General Advice

  • Avoid Sportswear: Tracksuits, athletic shorts, and sporty caps are generally unsuitable. The aim is to maintain a certain standard of dress that aligns with the smart casual theme.
  • No Workwear: Heavy-duty clothing, work boots, and high-visibility jackets are not in line with the casino’s dress code.
  • Be Neat: Clothing should be clean, without rips or tears, and not overly worn.

Bar & Restaurant at Grosvenor Casino Soames

Grosvenor Casino Soames, Manchester, boasts a bar and a restaurant, each offering its guests distinctive dining and drinking. The casino provides three types of menus: a regular restaurant menu, a special Christmas menu, and a venue-specific menu.

Bar and Restaurant Setting

  • Location: The bar and restaurant are downstairs, providing a stylish, cosy corner for guests to unwind while keeping an eye on the gaming floor.
  • Restaurant Menu: Known for its signature grilled dishes like fillet steak and stone-baked pizza, the a la carte menu fits various tastes. The restaurant operates from 6:30 pm – 1 am Monday to Saturday.
  • Premium Selections: The top choices are the Premium Surf n’ Turf option, sirloin steak, rack of ribs, Persian chicken, and more. The menu also features appealing desserts like sticky toffee pudding and lemon tartlets.

Special Offers

  • Discounts with Industry Card: A 20% discount is available for Manchester city workers from Monday to Friday, 5 pm-7 pm, with an official Industry Card.
  • Deals: Notable deals include a rump steak with a glass of red wine for £10 and a Beer, Burger, and Free £5 Bet offer for £7.95, available daily.

Customer Favourites

Based on reviews and feedback, the grilled dishes, particularly the fillet steak and pizzas, are highly favoured by visitors, alongside the various dessert options.

The bar and restaurant at Grosvenor Casino Soames in Manchester provide comprehensive and varied dining, suitable for casual snacks or formal meals. The combination of quality food, special offers, and a comfortable setting makes it a favoured choice for casino guests. The range of dishes and the value-for-money deals increase the expectations of visiting the casino.

Promotions, Offers & Events

Grosvenor Casino Soames, Manchester, offers an amazing gaming process and hosts various promotions, offers, and events to improve every guest’s visit. If you’re a local or a visitor, these special features provide added value to your gaming process.

Industry Card for Manchester Locals

  • Offer: Manchester locals working in the area can inquire about the ‘industry card’ at Grosvenor Casino Soames.
  • Benefits: This card provides a 20% discount on food and drinks from 5 pm to 7 pm, Monday to Friday, offering a fantastic opportunity to unwind after work hours.

Grosvenor One Reward Card

  • Usage: Visitors can use the Grosvenor One reward card during each visit.
  • Advantages: This card opens up access to exclusive promotions, offers, and discounts, increasing the overall gaming process

For a Broader Range of Casino Activities

  • While Grosvenor Soames presents various services, it may not fully fit visitors looking for extensive casino activities like poker games and frequent live entertainment. For such preferences, Manchester 235 Casino, conveniently located nearby, provides a more expansive array of options.

Celebrating Major Events

  • Despite a focus on gaming and dining, Grosvenor Soames celebrates significant annual events, such as Christmas.
  • Sports lovers can watch live games, races, and fights broadcast on Sky Sports, creating a lively atmosphere for fans.

Staying Updated

  • Visitors should regularly check Grosvenor Casino Soames’s official website and social media channels for the latest promotions and event details. This guarantees they stay informed about current and upcoming special offers and events.

Membership Info & ID

Grosvenor Casino Soames offers a unique membership system, providing guests various benefits and the flexibility to try in-person and online services.

Upgrading Membership

  • Grosvenor Casino Online Wallet: You can access the Grosvenor Casino online wallet by upgrading your membership.
  • One Account for All Casinos: This account is valid across all 52 casinos and online, offering an amazing gaming process.
  • Fund Transfer: Members can transfer funds between the casino and the online website, guaranteeing security and convenience.
  • Promotional Access: Upgraded membership provides access to exclusive promotions, increasing your gaming sessions both online and offline.
  • Welcome Offers: New members who upgrade receive special welcome offers.

Benefits of Membership

  • Fast Track Entry: Feel quicker access to the casino, bypassing any waiting lines.
  • Instant Access to Cash Funds: Withdraw and easily deposit funds in the casino.
  • Fund Transfer Between Casino and Online: Easily move your funds between the casino and online website.
  • Gaming Limits Control: Set and manage your gaming limits for responsible play.

Signing Up

  • Requirement: Membership is required for entry, but the casino is free to access upon registration.
  • Process: Signing up is simple. A valid photo ID is necessary for the first visit.
  • Online Registration: If you have a membership card or number, completing the full membership process online is quick and easy.

For Regular Visitors

  • Easy Transition: If you’ve visited the casino, transitioning to a full membership for access to physical and online websites is simple.
  • Recovering Membership Details: If you have forgotten your membership card or number, assistance is available from the staff in the casino or through live chat.

Joining Without a Card

If you don’t have a membership card, you can still join by selecting “New Member” online and filling in your details. You can then collect your Grosvenor One card during your next casino visit.

Grosvenor Casino Soames, Manchester Reviews

Based on customer reviews from TripAdvisor, here’s a detailed analysis of Grosvenor Casino Soames, Manchester, focusing on the main advantages and disadvantages as perceived by visitors.

One review in particular, written by Tara in November 2023, sums up this feeling:

Worst casino I have ever visited. Security guard was very rude upon entering. Also heard another couple complaining to the manager, who didn’t seem bothered or apologetic. Didn’t feel comfortable in there at all.

  • Rating: 1 our of 5
  • Date of Visit: November 2023
  • Source: TripAdvisor

Tara’s negative thoughts about the casino, marked by rude security staff and an unresponsive manager, highlight serious customer service and staff conduct issues. This incident damages the casino’s reputation and suggests a need for better staff training and management skills. Addressing these issues is crucial for ensuring a welcoming environment for all visitors.

The next review by LauraDaveJames:

We called in here after dinner and enjoyed a bottle of prosecco in the bar area. The staff behind the bar were exceptional, we had a pleasant evening in a good atmosphere.

  • Rating: 5 our of 5
  • Date of Visit: April 2023
  • Source: TripAdvisor

LauraDaveJames had a delightful time at the casino and liked the bar area. They commended the exceptional service provided by the bar staff. They described the evening as pleasant, mentioning they tried a bottle of Prosecco in a congenial atmosphere. This positive feedback reflects well on the ambience and high quality of service in the bar area, making it a strong point of the casino.

Review written by Kevin B:

Worst casino in Manchester ignorant staff and fixed machines very poor payout ask if I wanted a drink said yes never to be seen again what a joke

  • Rating: 1 out of 5
  • Date of Visit: January 2023
  • Source: TripAdvisor

Kevin B’s review reveals considerable dissatisfaction with his time at the casino, primarily due to the staff’s behaviour, which he found ignorant. A specific issue he encountered was his request for a drink being overlooked, exacerbating his dissatisfaction. His feedback points to problems in both gaming and service quality, which negatively impacted his visit to the casino.

The casino’s overall performance is mixed, as reflected in customer feedback. Positive comments highlight a pleasant atmosphere in the bar, with the bar staff’s service standing out. However, other visitors, like Kevin B, reported issues with staff conduct, and feeling neglected, particularly when requests were not addressed. Considering the commendable aspects and areas needing improvement, the casino’s overall score would be around 3 out of 5. This rating suggests that while there are strong points, notably in certain service areas, there is a clear need for better staff training and customer interaction across the casino.

Accommodation Near Grosvenor Casino Soames

The Midland Hotel Manchester

Several accommodation options exist for visitors or tourists planning a stay near Grosvenor Casino Soames in Manchester. These recommendations fit various preferences and budgets, ensuring a comfortable and convenient stay in the city.

The Midland Hotel

It is a prestigious and historically significant hotel known for its luxurious rooms and elegant decor.

  • Distance from Casino: Approximately a 5-minute walk.
  • Features: Offers high-end amenities, including a spa, fine dining restaurants, and excellent service.
  • Ideal For: Those looking for luxurious and historic feelings.

Premier Inn Manchester City Centre (Portland Street)

A reliable and budget-friendly option known for its consistent quality and comfort.

  • Distance from Casino: Just a 3-minute walk away.
  • Features: Provides essential amenities with a focus on comfort and value. Suitable for families and business travellers.
  • Ideal For: Visitors seeking a comfortable stay at an affordable price.

Roomzzz Manchester City

A modern aparthotel offering the convenience of apartment-style living with the services of a hotel.

  • Distance from Casino: Around a 7-minute walk.
  • Features: Includes kitchenettes in rooms, free Wi-Fi, and a comfortable, contemporary design.
  • Ideal For: Those who prefer accommodations with more space and privacy, suitable for self-sufficient stays.

Velvet Hotel

A boutique hotel with a unique, stylish design located in the Canal Street area.

  • Distance from Casino: Approximately a 6-minute walk.
  • Features: Each room has a distinct design, and the hotel is known for its attentive service and chic ambience.
  • Ideal For: Visitors seeking a unique, boutique stay in a lively part of Manchester.

Local Attractions Near Grosvenor Casino Soames

Art Gallery Manchester

Various local attractions surround Grosvenor Casino Soames in Manchester, allowing visitors to explore the city’s rich culture and history. Here are some notable spots worth visiting:

An esteemed art museum showcasing historic and contemporary art.

  • Distance from Casino: A short walk, approximately 10 minutes away.
  • Recommendation: Ideal for art lovers and those interested in cultural history.

Chinatown Manchester

It is one of the largest Chinatowns in the UK, known for its good atmosphere and authentic cuisine.

  • Distance from Casino: Just a few steps away, as the casino is located in this area.
  • Recommendation: Highly recommended for food lovers and those seeking a lively cultural environment.

Manchester Central Library

A historic library with a vast collection of books and archives housed in an iconic circular building.

  • Distance from Casino: About a 5-minute walk.
  • Recommendation: Perfect for those who appreciate architecture and literature.

The Bridgewater Hall

The Bridgewater Hall, renowned for its excellent acoustics, regularly hosts a variety of musical performances.

  • Distance from Casino: Roughly a 15-minute walk.
  • Recommendation: Ideal for music lovers looking to catch a live performance.

The Gay Village

It is a beautiful part of the city, famous for its inclusive and lively nightlife scene.

  • Distance from Casino: Located about a 10-minute walk away.
  • Recommendation: Great for visitors who like nightlife and cultural diversity.

Verdict on Grosvenor Casino Soames, Manchester

Grosvenor Casino Soames in Manchester is a solid option for those seeking a casino with a blend of traditional and modern gaming and comfortable dining. However, it may not fully meet visitors’ expectations seeking a more expansive array of entertainment and gaming options, particularly in poker and live events.

  • Reasons for Visiting
  • Quality Dining Options: The restaurant and bar offer a good selection of meals and drinks, highlighted by signature dishes and attractive offers.
  • Central Location: In Manchester’s Chinatown, the casino is easily accessible and surrounded by numerous cultural attractions.
  • Gaming Variety: A decent selection of slot machines and table games fits various preferences.
  • Considerations
  • Limited Poker Options: Those keen on poker might find the offerings at Grosvenor Casino Soames limited.
  • Customer Service Feedback: Some reviews indicate inconsistencies in customer service, which might affect the overall process.

Grosvenor Casino Soames, Manchester, earns a 3.5 out of 5 based on the overall offerings, location, and customer feedback. The casino provides satisfactory gaming and dining, but there are areas for improvement, particularly in increasing customer service and diversifying the entertainment options. For British players, this casino is worth visiting if you are in the area and looking for a comfortable and convenient gaming environment with quality dining options. However, exploring other Manchester casinos might be more fulfilling for those seeking a fun casino atmosphere.


Are there any age restrictions for entering Grosvenor Casino Soames, Manchester?

Yes, there are age restrictions in place at Grosvenor Casino Soames. Like most casinos in the United Kingdom, guests must be at least 18 years old to enter. This policy guarantees compliance with UK gambling laws and promotes responsible gaming practices. First-time visitors should carry an ID to avoid any inconvenience upon entry.

How does Grosvenor Casino Soames, Manchester guarantee the fairness of its games?

Grosvenor Casino Soames operates with a strong commitment to game fairness and integrity. The Gambling Commission licenses and regulates the casino under licences 614, 33465, and 34161 for land-based operations. This regulation guarantees that all games offered at the casino adhere to strict standards set by the commission, including fairness, transparency, and randomness.

What happens to the funds in my account if I become inactive on Grosvenor Casino Soames' Services?

Your account is dormant if you haven’t logged in for 12 months. Before it becomes dormant, Grosvenor Casino Soames will try to contact you using the details you provided if there’s a positive balance in your account. You can reactivate a dormant account anytime by logging in. Funds in dormant accounts are protected at the same level as active accounts, and no deductions will be made from these funds. Your consumer rights remain unaffected by the account’s dormant status.