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MrQ is a casino brand that catches attention with its originality and quality. It has a broad spectrum of games, from slots to table games and live casinos. The casino also has a collection of unique promotions that work together to make your gaming more fun and rewarding. In this MrQ review, we will discover the types of promotions the casino offers and how to claim them with the right promo code. We will also reveal if the casino has a no deposit bonus, a rare and generous offer in the GB market. Keep reading to learn more about this new and innovative online casino in the UK.
MrQ is a relatively new online casino in the UK, but it has already made a name for itself with its originality and quality. Launched in 2018 by Lindar Media, boasting over a decade of expertise in online gaming, MrQ seeks to revitalise the online bingo and casino games sector. Unlike many other UK online casinos relying on external software providers, MrQ has created its proprietary system, delivering a distinct and entertaining gaming session.
MrQ also distinguishes itself with a dedication to fairness and transparency, as it does not impose any wagering requirements or hidden fees on its players. All winnings are paid in cash and can be withdrawn without any hassle.
MrQ offers a great selection of games, from slots to table games and live casinos. It also has unique features that make it different from other UK casinos. For example, MrQ has a refer-a-friend scheme that rewards players with free bingo tickets for inviting their friends to join the casino.
MrQ has received positive feedback from its players and the industry, as it has won several awards and accolades. In 2019, MrQ won the EGR Operator Rising Star Award and the BingoPort Best Proprietary Bingo Site Award. In 2020, MrQ won the WhichBingo Best New Bingo Site Award and the BingoPort Best New Slots Site Award. MrQ also has a high rating of 4.1 out of 5 on Trustpilot, based on over 7,500 reviews.
Here is a breakdown that summarises some of the key information about MrQ and its parent company:
Parent company | Website | Head office | CEO | Employee count |
---|---|---|---|---|
Lindar Media Ltd | mrq.com | 8 Sandridge Park, Porters Wood, England, AL3 6PH | Oded Keinan | 51-200 |
Visiting MrQ Casino reveals a lively and dynamic interface. The site’s design is modern, marked by bright colours and graphics, offering a clean layout for easy navigation. The menu icon in the top left corner grants access to main categories such as games, promotions, help & FAQ, while the top right corner features login and join now buttons for account management or new user registration. The header prominently displays tabs, with the footer providing links to contact icons for the support team via email and live chat, terms and conditions, privacy policy, and responsible gaming policy.
MrQ Casino is mobile-responsive, which means you can expect quality gaming on the go. The site adapts well to different screen sizes and orientations. Furthermore, a dedicated app for iOS devices makes it even more accessible.
Ease of Navigation | Excellent – The site’s layout is intuitive, allowing for easy navigation. |
---|---|
Mobile Games Availability | Good – A variety of games are accessible on mobile devices. |
Game Filters | Very Good – Users can easily filter games according to their preferences. |
Search Function | Excellent – Efficient search functionality aids in quickly finding games. |
Loading Speed | Very Good – Games and pages load quickly, keeping waiting times to a minimum. |
UX and UI Rating | Excellent – Aesthetically pleasing and user-friendly interface. |
MrQ Casino showcases an expertly designed interface, which scores 4.8 out of 5. The layout is intuitive, making it easy to locate and access various sections. The search function and game filters are particularly effective, allowing swift access to desired games. The site’s overall aesthetic and user interface meet high standards, contributing positively to the usability and visual appeal.
MrQ Casino is operated by Lindar Media Limited, a company duly incorporated in the UK. It is licensed and regulated for customers residing in the United Kingdom by the UK Gambling Commission under account number 51250 and remote gambling licence 051250-R-328289-006. The website operates within the legal framework for Bingo, Casino, and Gambling Software covered by this licence.
MrQ Casino is committed to protecting the safety and security of its players while adhering to the principles of fair gaming. The casino provides several tools and features to help players manage their gaming activities responsibly:
Deposit Limits | Daily, weekly or monthly deposit limits, Reality Check tool. |
---|---|
Responsible Gaming Seals | GamBlock, Gamban, GamCare |
Cooling-off Periods | Players can apply a Time-Out to their accounts for between one and six weeks. |
IT Security | Yes |
SSL Encryption | Yes |
Two-factor Authentication | Yes |
Self-exclusion Tools | Players may apply a Self-Exclusion to their account from 6 months onwards. |
Protection of Minors | Net Nanny, CYBERsitter |
Having interacted with MrQ Casino, I find them to be strongly committed to player safety and responsible gaming measures. The range of self-regulatory tools available is commendable and reflects a proactive approach to promoting a safe gaming environment. On a scale of 1 to 5, I would rate MrQ Casino a solid 5, reflecting their reliable services and robust security measures.
Exploring MrQ Casino for online gaming demands familiarity with essential terms and conditions governing service use. Knowing these key aspects contributes to a dispute-free and equitable gaming session.
Embarking on the MrQ Casino registration and verification process is a critical initial step to accessing online gaming activities. The procedure is designed for simplicity and security.
Navigate to the MrQ Casino website and click the Join Now button. To protect your personal details, make sure you’re on the official MrQ Casino site.
Fill in the initial form with a chosen username, email address, and a secure password. Pick a unique username and a strong password that includes a mix of letters, numbers, and symbols.
Provide your full name and birth date to confirm your age and eligibility. Double-check your information for accuracy to avoid issues with account verification later.
Enter your current address and contact details, including your phone number. Your address must match your proof of residence for successful account verification.
Review and accept the General Terms & Conditions and the Customer Privacy Policy. Confirm that you are over 18 and acknowledge the Safer Gambling Policy. Read all terms carefully to understand your rights and obligations as a player.
You may choose to receive exclusive offers from MrQ via email, post, SMS, and phone. Opting in for promotions can be beneficial, but you can always update your preferences later in the My Account section.
Once you have registered, click the Complete signup button. Before finalising, review all details entered to confirm their correctness.
I found the registration process at MrQ Casino to be methodical and secure. The system checks that all players meet the necessary criteria for a safe gaming environment. The instructions were clear, and the registration form was efficiently laid out, making it easy to set up a gaming account without any complications.
Jamie Wall
MrQ Casino boasts a robust selection of no wagering bonuses designed to suit every type of player, from first-time visitors to pros. The range of bonuses includes tempting welcome offers, value-packed promotions for existing customers and unique opportunities tied to mobile number verification.
At MrQ Casino, newcomers are greeted with a sign up offer to get them off to a great start. Upon registering and making a first deposit of at least £10, players will receive 20 Free Spins on Big Bass Splash game. This joining offer adds a bit of zest to the initial deposit, as each round is worth 10p, accumulating to a total of £2 in FS.
Notably, MrQ Casino has no wagering requirements, meaning that any winnings from these spins are yours to keep with no further play-through restrictions. The first deposit bonus is easy to claim: sign up, make a deposit and get your bonus rounds, which must be claimed within 48 hours.
New players who sign up and deposit a minimum of £10 are granted 20 FS on the Big Bass Splash game and entry to the ‘On the House’ free bingo room. The bingo welcome bonus provides six free bingo tickets for use every 10 minutes within the room, presenting opportunities to win £1 jackpots continuously.
There’s no ceiling on the number of times you can play, and since MrQ has no wagering conditions, any money won is available for withdrawal. The first deposit bonus allows the bonus rounds to be available as soon as the player starts the game, although it should be played within two days to avoid forfeiture. Note that the offer excludes those based in Northern Ireland and continuous access to free bingo necessitates a deposit within the last 30 days.
MrQ extends a sign-up offer designed explicitly for Gamblizard readers. New members activating the promo code receive an immediate no deposit bonus of 5 free spins upon successful age verification. These free spins no deposit are available on the Starburst game, valued at 10p each, and come without a maximum win cap. Following this, a joining offer that is part of the same package awaits those who make their initial deposit. By spending £10 and applying the bonus code ‘GAMBLIZARD’, customers unlock an additional 30 spins on Starburst.
The first deposit bonus criteria must be fulfilled within 12 hours after the initial deposit to qualify for the subsequent spins. Any wins from these complimentary rounds are not subject to any limits, though the provider may conduct security checks for substantial wins. Using these spins within 48 hours is crucial, as they expire afterwards. This MrQ free spins no deposit offer is an exclusive opportunity, separate from other promotions, and can be retracted or modified by MrQ at their discretion.
MrQ Casino has a sign up offer for new clients using the promo code ‘FISHIN30’. On their initial deposit and with a £10 outlay on the site, they are entitled to 30 free spins on Fishin Frenzy Megaways. This first deposit bonus lets players win without any withdrawal limits. Any significant winnings will be checked. Once these conditions are met, the spins are credited swiftly and can be used immediately. Each spin costs 10p and must be used within two days. This offer is for new users and cannot be used with other offers. MrQ can change or cancel this offer at any time.
This promotion for newcomers includes 30 extra spins on the Starburst slot, activated by the promo code ‘STAR30’. This first deposit bonus is offered to new customers upon their initial transaction and £10 spend on the site. The no wagering spins are credited swiftly to the player’s account once the deposit and spending requirements are met. Each bonus round is fixed at a 10p stake, and players are to use these within two days; unused spins will vanish from the account.
The joining offer excludes bets on live casino, table games, or any game from the excluded wager list. Wins from spins are paid in cash with no upper limit, and significant wins are verified for authenticity. MrQ retains the authority to modify or cease this offer, applying terms from the moment of alteration. This offer is valid until further notice and is available exclusively to new members who are not eligible for other promotions.
MrQ rewards users who verify their mobile with a special offer. After completing this verification and a minimum deposit of £10, players are entitled to 10 free spins on the Squealin’ Riches slot. These spins are more than just nominal, each being valued at 20p, and all winnings are paid in cash directly into the player’s account. To claim these spins, users must log into their account, verify their mobile number, and, upon receipt of a four-digit code, enter it to complete the process. Once the deposit is made, the bonus rounds are automatically allocated to the account.
These spins are valid for 24 hours, and using them within this period is key. The promotion is structured as a one-time offer per customer, ensuring a fair distribution of the bonus. MrQ can revise or withdraw this offer, with changes taking effect from the moment they are announced. This mobile verification bonus is exclusive and intended for those directly receiving the promotional communication.
New customers at MrQ Casino can claim 30 spins on Big Bass Bonanza Megaways by making a £10 deposit using code BASSM30. To claim this offer, make a single deposit of £10 and use the code BASSM30. The spins will be added to your account within 10 minutes after you meet the spend requirement. Open Big Bass Bonanza Megaways to activate the spins. Note that the minimum deposit is £10, and the free spins must be used within 48 hours of qualifying. The fixed stake per free spin is 10p. Wagering on live casino, table games, or excluded games will not count towards the spend requirement. Winnings from the spins are not capped, but large wins may undergo security checks. Terms and conditions apply.
New customers at MrQ Casino can claim 30 spins on The Dog House Megaways by making a £10 deposit using code DOGHOUSE30. To claim this offer, make a single deposit of £10 and use the code DOGHOUSE30. The spins will be added to your account within 10 minutes after you meet the spend requirement. Open The Dog House Megaways to activate the spins. Note that the minimum deposit is £10, and the free spins must be used within 48 hours of qualifying. The fixed stake per free spin is 20p. Wagering on live casino, table games, or excluded games will not count towards the spend requirement. Winnings from the spins are not capped, but large wins may undergo security checks. Terms and conditions apply.
Receive 30 free spins on Beat the Beast: Kraken’s Lair when you deposit and spend £10 at MrQ using code BEAST. To claim this offer, make your first deposit and spend £10 within 12 hours. Ensure you use the code BEAST during your deposit process. The free spins will be credited to your account within 10 minutes of meeting the spend requirement and will be ready for use once you launch the game.
Please note, the minimum deposit is £10, and only wagers on selected games count towards the spend requirement. The fixed stake per free spin is 10p. Spins must be used within 48 hours; otherwise, they will expire. Additionally, winnings are uncapped, but large wins may undergo security checks by the game provider. MrQ retains the right to modify or withdraw this offer at any time.
Receive 20 free spins on Chilli Heat when you deposit and spend £10 at MrQ using code CHILLI20. To claim this offer, make your first deposit and spend £10 within 12 hours. Ensure you use the code CHILLI20 during your deposit process. The free spins will be credited to your account within 10 minutes of meeting the spending requirement and will be ready for use once you launch the game.
Please note, the minimum deposit is £10, and only wagers on selected games count towards the spend requirement. The fixed stake per free spin is 10p. Spins must be used within 48 hours; otherwise, they will expire. Additionally, winnings are uncapped, but large wins may undergo security checks by the game provider. MrQ retains the right to modify or withdraw this offer at any time.
MrQ Casino’s Drops and Wins promotion is their most substantial prize giveaway to date. Participating players have the opportunity to win daily and weekly cash prizes by playing selected online slots from Pragmatic Play. With a staggering total of £2,000,000 in prizes available each month until June 2025, players can take part in 364 daily tournaments with a daily prize pool of £40,000, plus an additional £30,000 in Daily Prize Drops.
The Drops and Wins event is featured on popular games, including Starlight Princess and Sugar Rush. To be eligible for these prizes, players need to log in to MrQ.com, deposit funds, look for the Drops & Wins logo on qualifying games, opt-in through the game’s pop-up message, and play with a minimum bet of 5p. Winners will have their accounts credited within 72 hours, with the possibility to withdraw their winnings as real cash.
MrQ introduces the Daily Roulette Drop as part of its offerings. Upon a minimum deposit of £10, players unlock this feature for a week, with a chance to play every day from Monday to Sunday. It allows participants to select three numbers daily on the roulette board, earning points for each play, with potential supercharged multipliers increasing the point tally up to 360 for a winning number. These points accumulate over the week, opening up tiers of rewards, primarily free spins on favoured slot games.
The game resets at the beginning of each week, offering a fresh opportunity to amass points and prizes anew. The more numbers are removed daily, the higher the chances of landing a win in the subsequent plays. This bonus, compatible with all devices, presents an additional layer of interest for players, blending the classic roulette vibe with the slot entertainment aspect.
MrQ’s Watford Wins promotion offers a chance to earn Free Spins during the football season. To participate, players must sign up with MrQ and wager a minimum of £10 on the day of a Watford match. Should Watford F.C. secure a victory, qualifying players receive 5 bonus spins on the Wild Swarm slot by the following working day. Each spin is worth 20p, and any winnings are rewarded as cash.
These spins are available for 24 hours after being claimed and expire after seven days if not used. The offer spans from the start of Watford’s season on 05/08/2023 until the final game on 04/05/2024. To be eligible for this promotion, wagers must be placed on a qualifying game before kick-off, excluding live casino and certain table games. This promotion is valid only for the intended recipients of the marketing communication, ensuring an exclusive group of participants.
MrQ offers the Skywind Must Win Jackpots, allowing players to win daily on selected games. Players must log in and have a funded account with MrQ to participate. They can then play any qualifying games displaying the Must Win Jackpot symbols. No specific stake is required to take part; any stake can trigger a jackpot win. Winnings are credited to the player’s account and can be withdrawn as cash, providing a direct benefit to the gaming session. Games associated with this promotion include titles such as Big Buffalo, Sticky Sevens Megaways and Super Lion. These games are readily available at MrQ, which is renowned for its variety of slots and casino offerings, ensuring that players have a wide selection to choose from while vying for the Must Win jackpots.
MrQ’s Refer-Your-Friends scheme allows you to earn rewards by inviting your friends to join the fun at MrQ. Each participant who invites a friend will share 20 free spins on the popular game Fishin’ Frenzy The Big Catch once their friend signs up, deposits, and wagers at least £10. All registered users who have deposited and wagered £10 at MrQ can participate. Invite friends to sign up using your referral code, and both of you will earn 10 free spins.
To be eligible, you must have fulfilled the initial £10 deposit and wagering requirement. The free spins are capped at a 10p stake each and must be used within seven days. Both you and your referred friend must pass age verification to receive the spins. Any winnings are paid in cash without additional wagering requirements.
The scheme encourages multiple referrals, with no upper limit on how many friends you can invite—meaning the potential bonuses could accumulate significantly. Additionally, winnings from these spins are added directly to your account balance and can be withdrawn subject to standard verification procedures.
Additionally, MrQ often offers extra promotions and bonuses via email. Sign up for their email list to get updates.
I rate MrQ Casino’s offerings a solid 5 out of 5. The variety of welcome bonuses is compelling, and claiming them was relatively quick—my bonus was active within minutes of depositing. Overall, the offers are competitive, and the lack of wagering requirements makes winnings more accessible, creating a positive initial interaction with the site.
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MrQ Casino offers more than 1,000 slots and casino games from 25 providers. The lobby features a combination of classic favourites and new games, including high RTP options and some original creations.
Game Type | Quantity | Most Popular Game |
---|---|---|
Slots | 1,000+ | Book of Dead |
Megaways | 50+ | Fishin’ Frenzy Megaways |
Jackpot | 20+ | King Kong Cash |
Slingo & Instant Win | 50+ | Slingo Rainbow Riches |
Live Casino (Roulette, Blackjack, Poker) | 50+ | Lightning Roulette |
Bingo | Several | Pinch a Penny |
MrQ promotes fair play and informed gaming practices. The focus is on providing statistics to help players choose games that may offer a better return. RTP data is presented clearly to help players make informed decisions. The site offers high RTP games, including 1429 Uncharted Seas, for those with a strategic approach to gaming. This policy promotes dedication to the game and establishes MrQ as a hub for committed players who value transparency and a strategic gaming atmosphere. However, there is no option for free play, meaning that players must begin with actual stakes.
Top 5 highest RTP Slots at MrQ
Game Title | Provider | RTP(%) | Max Possible Win |
---|---|---|---|
1429 Uncharted Seas | Thunderkick | 98.5% | 670x |
Money Cart | Relax | 98% | 2,000x |
Money Cart 2 | Relax | 98% | 5,000x |
Joker’s Luck | Skywind | 97.61% | 500x |
Wild Swarm | Push Gaming | 97.03% | 3,100x |
Explore over 1,000 slot games at MrQ Casino, where variety meets quality. With titles from renowned studios like NetEnt and Red Tiger, plus exclusives like Goosicorn, there’s a game for every taste. MrQ’s slots offer many chances for cash wins, free of wagering requirements. The casino also presents jackpot slots, where the possibility of significant wins lingers with every turn.
MrQ’s mobile slot range matches its desktop counterpart in variety and gaming excellence. Titles from 24 providers, including Pragmatic Play, Blueprint, and Games Global, turn your handheld device into a portable casino. And including Megaways titles like Gonzo’s Quest Megaways adds to the mobile gaming quality. Continuous updates and the addition of new slots, coupled with a tab for forthcoming releases, maintain a current and appealing selection for players on the go.
There are over 50 Megaways slots at MrQ. They offer an alternative to traditional slot gaming, presenting refreshed gameplay with numerous winning possibilities each spin. Titles such as Templet Tumble Megaways modify well-known slots, offering up to 117,649 paylines. Monitor the Megaways counter, which may augment the number of winnable paylines during play, and note games with special bonus features that amplify the gaming session.
Top Megaways Games:
Game Name | Provider | RTP(%) | Release Date |
---|---|---|---|
Diamond Mine Megaways | Blueprint | 96.43% | 2018 |
Reel King Megaways | Inspired | 96.23% | 2020 |
Ted Megaways | Blueprint | 96.03% | 2020 |
Eye of Horus Megaways | Blueprint | 95.49% | 2019 |
Doggy Riches Megaways | Red Tiger | 95.7% | 2022 |
Wish Upon a Leprechaun Megaways | Blueprint | 95.5% | 2017 |
MrQ offers over 20 Jackpot Slots that mix standard gameplay with the promise of massive rewards. The slots feature fixed and progressive jackpots, allowing players to claim a sizable pot on every spin. The Jackpot King series and Must Win jackpots are especially attractive, offering a spectrum of jackpot possibilities from the joy of smaller, more frequent wins to the dream of a life-changing payout.
Top Jackpot Games:
Game Name | Provider | RTP (%) | Release date |
---|---|---|---|
Top Cat Most Wanted Jackpot King | Blueprint | 93.32% | 2020 |
The Goonies Jackpot King | Blueprint | 96.06% | 2019 |
Ted Jackpot King | Blueprint | 93.02% | 2019 |
Piggy Payout Jackpot | Eyecon | 92.9% | 2017 |
Super Lion | Skywind | 96.1% | 2019 |
Sugar Train | Eyecon | 95.06% | 2015 |
MrQ’s Live Casino offers real-time, dealer-led games like roulette, blackjack, poker, and baccarat, as well as the best original casino game shows like Crazy Time and Monopoly Live. High-definition streaming heightens the authenticity of the casino atmosphere. Key games Lightning Roulette and Infinite Blackjack present a selection of live-action games.
Top Live Casino and Table Games:
Game Name | Provider | RTP (%) | Release Date |
---|---|---|---|
Lightning Roulette | Evolution Gaming | 97.30% | 2018 |
ONE Blackjack | Pragmatic Play | 99.28% | 2021 |
European Blackjack MH | Play’n Go | 99.37% | 2015 |
Caribbean Stud Poker | Evolution Gaming | 98.19% | 2018 |
Lightning Baccarat | Evolution Gaming | 98.76% | 2020 |
Vegas Downtown Blackjack | Games Global | 99.62% | 2015 |
Classic Blackjack MH | Games Global | 99.42% | 2016 |
20p Roulette | Inspired | 97.30% | 2015 |
Gold Vault Roulette | Evolution Gaming | 97.30% | 2023 |
Snakes and Ladders Live | Pragmatic Play | 96.30% | 2023 |
Extra Chilli Epic Spins | Evolution Gaming | 96.74% | 2023 |
There are over 50 slingo and instant win games at MrQ, including branded titles and new versions. Players match numbers and spin to win prizes. MrQ has a lively Slingo community and a range of games for different players.
Top Slingo and Instant Win Titles:
Game Name | Provider | RTP | Release Date |
---|---|---|---|
Slingo Starburst | Slingo Originals | 96.66% | 2021 |
Saucy Slingo | Slingo Originals | 96.71% | 2023 |
Slingo Deal or No Deal | Slingo Originals | 95% | 2016 |
Slingo Super Spin | Slingo Originals | 96.71% | 2022 |
Slingo Racing | Slingo Originals | 96.34% | 2022 |
Eternal Wishes LuckyTap | Eyecon | 95% | 2023 |
Eggcellent Wins LuckyTap | Design Works Gaming | 93.87% | N/A |
Test Your Strength LuckyTap | Design Works Gaming | 92.49% | 2020 |
In addition to Slingo, MrQ offers a selection of bingo games in 90-ball, 75-ball and 30-ball formats. The predominant game type is 90-ball bingo, although players can find entertaining themes and variations in different rooms. Currently, MrQ has a number of bingo rooms, each with a unique theme that gives players various choices.
Table of Bingo Games at MrQ:
Room Type | Available |
---|---|
90 Ball Bingo | ✔️ |
80 Ball Bingo | ❌ |
75 Ball Bingo | ✔️ |
50 Ball Bingo | ❌ |
30 Ball Bingo | ✔️ |
Scratchcards | ❌ |
Slingo | ✔️ |
MrQ furnishes a solid and varied gaming selection with a wide choice of games, from slots to bingo. The mix of quality and intuitive play marks it as a notable gaming site. I rate my time with MrQ 4.9/5. Its broad selection and user-friendly design offered much satisfaction despite lacking demo options.
MrQ’s online casino is compatible with many devices, including smartphones and tablets. This allows most players to access the games through their mobile web browsers. While MrQ offers over 900 mobile-friendly games, not all games are perfectly suited to smaller screens. Some older or less popular games may perform less well on these devices.
MrQ offers apps for iOS and Android. These apps provide quick login and access to a large number of games directly from the user’s device. Here are the details of each app:
Feature | iPhone Casino App | Android Casino App |
---|---|---|
MrQ Casino App | https://apps.apple.com/gb/app/mrq-online-casino/id1575736947 | https://play.google.com/store/apps/details?id=com.mrqapp.android&hl=en_GB |
Rating | 4.0 | 3.0 |
Reviews | 490 Reviews | 212 Reviews |
Provider | SPP Media Ltd | SPP Media Ltd |
Size | 33.2 MB | – |
Compatibility | Requires iOS 13.0 or later | Requires Android 5.0 or later |
Last Update | 11 May 2023 | 16 May 2023 |
Version | Version 1.0.9 | Version 1.6 |
Having tested MrQ’s mobile site, I give it a solid 4.8 out of 5. The site loads and responds swiftly when accessed via mobile internet, which is highly beneficial for those wishing to play spontaneously. This efficiency significantly contributes to positive user interaction, making MrQ a reliable choice for mobile casino gaming.
MrQ Casino offers a simple way to deposit funds, respecting different preferences for financial transactions. Upon starting, and for all subsequent deposits, the options available include Visa Debit, Mastercard Debit, PayPal, Pay by Mobile, and Bank Transfer. To maintain accessibility, each option requires a minimum deposit of £10. The upper limit on deposits is managed via the casino cashier, providing control over the gameplay.
At MrQ, funds are transferred quickly, without processing fees, underlining the casino’s commitment to cost-effective and fast transactions. Making a deposit involves choosing the desired option out of methods available, confirming the amount, and quickly replenishing the balance on the gaming account.
Payment Methods at MrQ in Detail:
Payment Method | Min Deposit | Commission Fee | Processing Speed |
---|---|---|---|
Visa | £10 | None | Instant |
Mastercard | £10 | None | Instant |
PayPal | £10 | None | Instant |
Pay by Mobile | £10 | None | Instant |
Vodafone | £10 | None | Instant |
Bank Transfer | £10 | None | 1-3 Business Days |
To deposit, you need to proceed to the ‘Deposit’ area after login, choose a method, decide the sum, and confirm. The efficiency of MrQ’s system deserves praise, as it is aligned with the need for quick and simple financial transactions in online gaming.
Reflecting on my use of MrQ’s deposit facilities, I would award them a commendable 4 out of 5. The lack of fees and the instant availability of funds for most methods have resulted in a transaction process that meets the expectations of an efficient online gambling payment system.
We are pleased to introduce our efficient mobile deposit feature at MrQ. Our pay by phone deposit option is designed to make your gaming convenient. This method allows you to deposit £10, £20, £25, or £30 quickly, depending on your mobile network. For pay-as-you-go users, the deposit is deducted from your credit, while for monthly contract users, it is added to your next bill.
The pay-by-phone deposit method is secure, with SMS verification for each transaction, and convenient, as your bank details remain private. This method is password-free and does not require authenticators, while still enabling you to claim all MrQ offers. You can then access our selection of over 800 mobile slot games, including Jackpot King and Megaways, as well as classic table games like roulette, blackjack, and baccarat.
At MrQ, we prioritize safer gambling, which is why we have set a maximum deposit limit of £30 per transaction and £240 per month for the pay-by-phone feature. Each transaction is confirmed via SMS, ensuring you have full control over your spending. Please note that withdrawals cannot be processed via pay-by-phone, but adding an alternative withdrawal method is simple, and you will receive your winnings within 2 hours.
If you have any questions, feel free to contact us. We are committed to making your gaming enjoyable.
Andrew KellySenior Affiliate Manager at MrQ
MrQ Casino offers several withdrawal methods to suit its players’ preferences and needs. Here, we explore the specifics of these methods, covering minimum and maximum withdrawal limits, potential charges, and transaction processing times.
Withdrawal Options at MrQ Casino:
Please note that deposits made via Pay by Mobile cannot be withdrawn using this method. An alternative validated payment method must be added to your account for withdrawals.
Withdrawal processing times at MrQ Casino vary according to the chosen method. While Visa and Mastercard Debit transactions take 3 to 5 business days, PayPal and Visa Direct offer more swift access to funds.
To speed up your withdrawal process, make sure all verification checks are done and respond promptly to any queries from MrQ’s support team. Also, having all necessary documentation ready for withdrawals can significantly reduce wait times.
To withdraw your winnings, follow these steps:
Should you come across any issues or unexpected delays, you can reach out to the support team at [email protected] for assistance.
Withdrawal Method Table:
Payment Method | Minimum Withdrawal | Maximum Withdrawal | Fees | Withdrawal Time |
---|---|---|---|---|
Visa Debit | £10 | £15,000 | No Fee | 3-5 days |
Mastercard Debit | £10 | £15,000 | No Fee | 3-5 days |
PayPal | £10 | £5,000 | No Fee | 6 hours |
Visa Direct | £10 | £15,000 | No Fee | 4 hours |
Withdrawals will appear on bank statements as MRQ or Lindar Media.
MrQ Casino offers a satisfactory selection of withdrawal methods, free from concealed charges and swift processing for some options. The transparency and simplicity of transactions contribute to a reliable service, meriting a score of 4 out of 5. Swift access to funds through PayPal and Visa Direct is notable, though there’s room for faster payouts universally.
MrQ Casino provides several customer support channels to handle player inquiries and issues effectively. Players can reach out to the customer support team via the following methods:
There is no indication of support availability through messenger apps, and the live chat feature does not appear to be available for unregistered users. Furthermore, no phone support is mentioned.
Availability and Response Times:
Contact Method | Availability | Average Response Time |
---|---|---|
Live Chat | Mon-Sun: 10 am-8 pm | Within the same day |
24/7 | Within 48 hours | |
Post | During business hours | Varies by postal service |
Help and FAQs | 24/7 | Immediate (self-service) |
MrQ Casino’s customer support is equipped to address player queries, offering 24/7 email aid and a comprehensive FAQ. The lack of constant live chat and telephone support curtails prompt replies. I rate the system at 4.8 out of 5, signifying a robust but not complete support offering. Expanding live chat availability and adding phone help would be beneficial.
At MrQ Casino, the KYC (Know Your Customer) process is a critical compliance measure. This procedure helps prevent identity theft, financial fraud, and money laundering.
To verify your identity, MrQ Casino requires the following:
Upon registration, you’ll be prompted for an electronic verification check. If manual verification is necessary, you will be contacted via email. The verification process needs to be completed before you can deposit or play. If there are any problems, the dedicated email for assistance is [email protected].
To comply with regulatory requirements, MrQ Casino may also request documents proving the source of your funds, such as pay slips, sales contracts, or documents illustrating legitimate profits made elsewhere.
Complete the account verification process immediately after registration to avoid any disruptions to your depositing and gameplay.
Steps to Follow for Account Verification
MrQ Casino is highly regarded by players for its game variety and entertainment value. Customers praise the support team’s responsiveness and helpfulness, which is a cornerstone of the service offered. Feedback, especially regarding issues, is typically met with prompt and considerate responses. Additionally, many players are satisfied with the efficient withdrawal processing, allowing them to access their winnings quickly.
However, some users have expressed dissatisfaction with the account verification process. The submission of documentation for KYC requirements has caused delays and frustration. This contradicts the quick service seen in other areas of the casino’s operations.
Players discussing MrQ Casino on AskGamblers have highlighted several points about their interactions with the site. Many praise the casino for its range of games and modern, easy-to-navigate website design. The speed of withdrawals is also a celebrated feature, with several users noting that payouts are faster than at many other online casinos, setting MrQ apart.
However, despite the praise, some players have criticised the verification process as overly intrusive and unnecessary. Long-time users find themselves having to submit substantial evidence of their income, which makes them feel violated and frustrated. As a result, some have even chosen to leave the site. Customers have reported slow response times from customer service and delays in withdrawal times, which do not meet expectations.
Although there are issues, many users still have a strong fondness for MrQ Casino. A substantial number of players do not report significant negatives, suggesting that, for many, the positive aspects outweigh the drawbacks.
Comments from players of MrQ Casino posted on the WhichBingo website paint a mixed picture, with some highlighting positive aspects and others raising significant concerns. Positive remarks often praise the casino’s varied game selection, including new and popular titles and fast payout process. Players appreciate the simplicity and ease of navigation on the site, as well as the responsive customer support and speedy withdrawals. The mobile app has been praised for its user-friendly interface, making it easy for players to access games while on the go. Additionally, some users have won with low stakes, adding to the site’s appeal.
However, many other players express dissatisfaction, often due to technical issues. These include games crashing, especially during winning streaks, resulting in timeouts and glitches. These technical problems disrupt gameplay and lead to poor customer service responses, with long wait times for support and unresolved queries regarding bonuses and withdrawals. Reports of low RTP rates further exacerbate the frustration. Some players feel that the outcomes are unfairly skewed against them. Complaints have also been made about the process of depositing and withdrawing funds, with some players facing delays and others questioning the integrity of the site’s operations.
8th May 2024
MrQ.com has significantly improved its affordability and anti-money laundering (AML) check completion rates to 55% following the integration of ClearStake’s financial data request solution. This technology allows players to securely submit financial data via their banking app in under 30 seconds, streamlining the process and reducing reliance on manual document submission. The integration has also decreased review times by 46%. MrQ’s adoption of ClearStake reflects a broader effort to enhance regulatory compliance while maintaining a positive player experience. ClearStake’s founder, Martin Burt, commended MrQ’s forward-thinking approach and the partnership’s success in demonstrating players’ willingness to share financial data.
For more information, visit igamingbusiness.com.
12th March 2024
MrQ.com has enhanced its slots portfolio through a new partnership with 1X2 Network, facilitated via Relax Gaming. This deal gives MrQ players access to popular slot titles including Rainin’ Money, Megaways Jack and the Magic Beans, Wolf Strike Hold and Win, and 1 Million Megaways BC. Kelly Hall, Business Development Manager at 1X2 Network, praised the partnership, noting its significance in showcasing their top games to MrQ’s audience. Stine Graff, Casino Executive at MrQ, emphasized the aim to provide quality entertainment, highlighting the fit of 1X2’s offerings with their existing top-tier content.
20th September 2023
Lindar Media Limited, trading as Mr Q and operating MrQ.com, will pay £690,947 following a Gambling Commission investigation that uncovered failures in social responsibility and anti-money laundering protocols. The settlement amount will be directed towards socially responsible causes. Detailed information on these regulatory breaches is available in the public statement issued by the Commission.
28th February 2023
Pragmatic Play has expanded its partnership with UK operator MrQ.com to include Live Casino games. MrQ now offers Pragmatic Play’s Live Casino titles, including Roulette, Blackjack, and popular game shows like Sweet Bonanza CandyLand™ and PowerUP Roulette™. This addition builds on their existing agreement, which already includes over 300 slot titles such as Sugar Rush™ and Gates of Olympus™. Irina Cornides, COO at Pragmatic Play, highlighted the growing partnership, while Savvas Fellas, CEO at MrQ, emphasized their shared commitment to progressive, transparent entertainment.
MrQ Casino is known for its generous approach to promotions, particularly the absence of wagering requirements. Additionally, it offers a range of games that appeal to a broad audience. The fast withdrawal process also adds to player satisfaction, often mentioned in positive feedback.
Yet, the process of account verification and intermittent delays in customer support underscore areas where improvement is necessary. Such issues, while only affecting some customers, can reduce the overall performance of your game at MrQ online casino.
MrQ shines for those in search of a UK-based gaming site that merges quality gaming with player-centric policies. Its unique stance on bonuses and the diversity of its game library make it an appealing choice for those who value fairness and clarity in their gaming.
Highlights:
MrQ Casino is fitting for those who appreciate a clear and rewarding gaming session, notwithstanding the need for advancements in verification processes and customer service. Despite these areas for development, its core advantages position it as a notable option in the crowded online gaming scene in the UK.
If you’re unable to deposit or play after setting up an account, it likely means the casino hasn’t successfully verified your identity. By law, they must confirm your identity and that you are over 18 years old before granting access to our site. Verification is usually done electronically, allowing immediate access, but in some cases, this process may delay your ability to participate.
To locate your rewards, look next to your avatar in the lobby for a red gift icon that directs you to the Rewards section, where your free spins are detailed. Free spins or other bonuses are not distributed through live chat or email but are found directly in your account. After a promotion, any cash prizes or cashback will be added. For details on timing, consult the terms or contact the support team for any issues. For physical items, you will receive a notification by email or phone to arrange delivery.
Absolutely, you can switch between your devices, such as laptops, tablets, and phones, allowing you to continue playing MrQ without interruption. This flexibility means you can transition from one device to another and resume exactly where you left off without missing out on any wins.
Your balance might not be updating promptly due to a few possible reasons: An ad blocker or another browser extension could be obstructing its functionality. Switching accounts without refreshing the page may lead to synchronisation issues, such as the balance not refreshing. Having a game open might also affect it. If you need help, clicking the refresh button should help in checking your current balance accurately.
MrQ holds a licence from the UK Gambling Commission, confirming its legality and adherence to strict standards. Additionally, the games on such sites undergo annual checks to verify the fairness of their return to player (RTP) rates, offering reassurance about their integrity and fairness to players.
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