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LeoVegas Casino UK

4.4
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3.5
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27 reviews

Leovegas Casino Welcome Bonus

Up to £100 + 50 FS

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#Ad, 18+, GambleAware.org | New reg only. Opt in & deposit either £10, £25 or £50 within 7 days & further 7 ...days to wager your deposit 35x to unlock reward (up to £50 for each of your first 2 deposits). Wagering/game contributions vary. 25 x 10p wager-free spins added to Big Bass Splash with each qualifying deposit, 3 day expiry. Other Promotional Play Restrictions Apply. Full Bonus T&C Show more

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Leovegas Casino Review

LeoVegas stands out in the UK online casino market with its vast selection of games, including popular slots, table games, and live dealer options. Known for its user-friendly interface, LeoVegas also emphasises responsible gaming, providing players with the necessary tools and support. The casino's bonuses, appealing to new and existing players, are notable for their generosity and clear terms. The LeoVegas mobile performance is also hassle-free, offering a high-quality gaming website on mobile devices. This review aims to present a balanced view of LeoVegas, highlighting its strengths and areas for potential improvement.
  • Launched in 2012
  • License UKGC, MGA
  • Min Deposit £10
  • Payment Methods Visa, Mastercard, Apple Pay, Bank Transfer, PayPal
  • Withdrawal Methods Visa, Mastercard, Bank Transfer, PayPal
  • Min Withdrawal £10
  • Games 2868
  • Game Types Baccarat, Blackjack, Craps, Keno, Poker Games, Roulette, Scratch Cards, Slots
  • RTP 96.92%
  • Game Providers 2By2 Gaming, Bally, Barcrest, Betdigital, BetSoft, Big Time Gaming, Blueprint Gaming, Core Gaming, Cryptologic, Edict eGaming, eGaming, ELK Studios, Evolution Gaming, Ezugi, Felt Gaming, Gamevy, Gamomat, Genesis Gaming, Genii, IGT, Inspired, iSoftBet, Lightning Box Games, Microgaming, Nektan, NetEnt, NextGen Gaming, NYX Interactive, OpenBet, Play'n Go, Playson, Playtech, Portomaso Gaming, Pragmatic Play, Push Gaming, Quickspin, Rabcat, Realistic Games, Thunderkick, Viaden, WMS Gaming, Yggdrasil Gaming

Leovegas Casino Pros & Cons

  • Pros

  • Excellent Mobile Performance: Both the app and website are user-friendly.
  • Attractive Bonuses: Includes welcome offers for sport, live casino, and online slots.
  • No Deposit/Cashout Fees: Free transactions for players.
  • Huge Game Library: Solid library of over a thousand of casino games.
  • Efficient Customer Support and KYC: Streamlined processes.
  • Strong Sportsbook Odds: Especially in football and horse racing.
  • Cons

  • Limited Jackpot Games: Fewer big-win game options.
  • No Demo Play: Lack of trial versions for games.
  • No Phone Support: Limited customer service channels.
  • Limited Payment Methods: Fewer options for deposits and withdrawals.

leovegas review August 2024

Why You Should Play at LeoVegas

LeoVegas Gaming, established in 2012, has rapidly evolved into a prominent figure in the online casino landscape. It set out with a clear mission: to create an UK online casino website that was both user-friendly and rich in offerings. This focus has propelled LeoVegas to become a leader in mobile gaming, achieving rapid growth and establishing a strong presence in the market.

Key Information about LeoVegas Gaming:

Parent Company Name LeoVegas Gaming
Website leovegas.com
Head Office Level 7, The Plaza Business Centre, Bisazza Street, SLM 1640, Sliema, Malta
CEO Gustaf Hagman
Company size/Employees 1,001-5,000 employees

What sets LeoVegas apart from other UK online casinos is its commitment to fluid mobile gameplay. Recognising the growing online gaming trend, LeoVegas dedicated itself to developing a website that excels in this area. This effort was entirely in-house, reflecting the brand’s dedication to innovation and quality control. The result is a casino experience that is both fast and indulging, designed to meet the needs of players who prefer gaming on the go.

LeoVegas’s achievements have been acknowledged through multiple awards from respected bodies like the Global Gaming Awards and EGR Nordics Awards, underscoring its excellence in the industry. The brand is particularly suitable for players who value high-quality gameplay, a wide selection of games, and a casino prioritising user-friendliness and innovation.

LeoVegas Casino's First Impression

Upon first visit, LeoVegas Casino greets users with a distinct orange and green colour scheme, a hallmark of its brand identity. While somewhat dated in aesthetic, the interface functions with an admirable efficiency that prioritises user convenience. A simple header menu facilitates navigation through the casino’s slots, live casino, and sports sections. This design approach reflects a commitment to user-centric development, a focus that has been a cornerstone of LeoVegas’s philosophy since its inception.

The commitment to optimisation is evident; LeoVegas has consistently stayed ahead of the curve. This dedication is reflected in their website’s responsiveness, adapting flawlessly across devices, affirming their reputation as pioneers in mobile gaming.

leovegas filters

However, the website’s game filters could benefit from improvement. While users can search for games by name or provider, the absence of an alphabet sorting option is a notable omission. Despite this, the available search functionality operates effectively, ensuring players can locate their preferred games without complications.

The overall user satisfaction at LeoVegas Casino is one of simplicity and functionality. The casino operates on the principle that less is more, avoiding over-complication and favouring a more direct approach.

Usability Facts:

Ease of Navigation Highly intuitive
Mobile Games Availability Extensive, with seamless device support
Game Filters Limited but functional
Search Function Efficient, with game and provider lookup
Loading Speed Optimal, with minimal lag
UX and UI Rating Adequate, though a refresh could be due
Expert's Rating
First Impression 4.0

Casino’s interface may not be the freshest on the market, but its performance and user-centric design earn LeoVegas a commendable 4 out of 5. The casino’s understanding of the user’s needs and its robust online casino and simplistic processes make it a reliable and pleasant website for online gaming.

Jamie Wall
Jamie Wall Casino Analyst

Licensing and Regulations

LeoVegas operates under the regulatory oversight of the Gambling Commission in Great Britain, holding account number 39198. This regulatory framework includes Remote Bingo, Remote Casino, and Remote General Event Betting licenses. Such credentials are critical for operating within the UK and serve as a testament to the casino’s adherence to the legal standards set forth by the governing body.

LeoVegas Gaming PLC gamblingcommission

Security information:

SSL encryption 128-bit
Deposit Limits Yes
Activity Limitations Yes
Self Exclusion Yes
Protection of Minors NetNanny and CyberSitter
Problem Gambling Organisations GambleAware, GamCare and Gamblers Anonymous, National Gambling Helpline
IT-Security DigiCert TLS RSA SHA256 2020 CA1
Firewall Yes
Anti Money Laundering Source of funds and identity verification

Safety and reliability are paramount in online gaming, and LeoVegas demonstrates its dedication to these principles through various measures. There is no public record of LeoVegas being featured on any industry blacklists, which speaks to their reputable standing. The absence of known risks or historical issues gives players a sense of security when using their services.

Player safety and responsible gaming are heavily prioritised at LeoVegas. The casino provides various tools to support responsible gaming behaviour, allowing players to manage their gameplay proactively. Features such as deposit limits, loss limits, session limits, and wagering limits empower players to retain control over their gambling activities. Self-assessment tools, reality checks, and access to a detailed player history further reinforce this safe gaming environment.

To combat problem gambling, LeoVegas supports and offers access to several responsible gaming organisations such as GambleAware, GamCare, and Gamblers Anonymous, along with the National Gambling Helpline. For those seeking software solutions, BetBlocker and Gamban are recommended to help block gambling websites. In terms of protecting minors, solutions like NetNanny and CyberSitter are endorsed, which aligns with the industry’s best practices for underage gambling prevention.

The dedicated LeoSafePlay page is also an excellent resource for players and their loved ones to understand and address problem gambling, providing guidance and assistance for those in need.

leosafeplay page

Expert's Rating
License and Security 5.0

LeoVegas Gaming PLC’s robust licensing and dedication to player protection earn it a strong 5 out of 5. Their comprehensive approach to responsible gaming, coupled with the array of tools and support systems, offers players a reliable and secure environment to participate in online gambling. The firsthand impression from these protective measures reaffirms the casino’s commitment to player safety and responsible gaming practices.

Jamie Wall
Jamie Wall Casino Analyst

Terms and Conditions at LeoVegas

Based on the terms and conditions provided by LeoVegas Casino, here are the summarised key conditions with respective names for clarity:

  1. Verification Requirement: 18+ Players must undergo identity verification and other required checks before partaking in activities like betting or withdrawing funds.
  2. Single Account Policy: Players can register and maintain only one account. Multiple accounts may lead to closures and forfeiture of funds.
  3. Payout Limits: The casino imposes maximum payout limits on certain services, and winnings exceeding these limits may not be awarded.
  4. Prohibited Practices: Practices such as fraud, cheating, or using stolen funds are strictly prohibited and can lead to account closure and seizure of funds.
  5. Withdrawal Conditions: Withdrawals are contingent on cleared funds’ successful completion of required checks and may be delayed or withheld under certain circumstances.
  6. Responsible Gaming Tools: Tools are provided for setting deposit limits, session limits, and self-exclusion to promote responsible gambling behaviour.
  7. Account Security: Players are responsible for maintaining the confidentiality of their account details, including username and password.
  8. Account Information Accuracy: Players must provide accurate registration details and promptly update any changes to maintain account validity.
  9. Compliance with Laws: Users must comply with all laws and regulations applicable in their jurisdiction while using the casino’s services.
  10. Responsible Gaming Support: LeoVegas endorses responsible gaming and provides links to services like BetBlocker and Gamban and resources for protecting minors.
  11. Financial Transactions: LeoVegas does not accept credit card payments for deposits and maintains segregated funds for player balances, in line with regulatory requirements.

For detailed information, it’s recommended to read the full terms directly on the LeoVegas Casino website under their terms and conditions section.

Registering and Confirming your Account at LeoVegas

To start playing at LeoVegas.com, you must create an account by following these steps:

step 1 Account Initiation

Visit the LeoVegas Casino site and Click the green Sign Up button.

step 2 Personal Information Entry

Enter your name, email, and postal code, and create a password.

step 3 Terms Agreement

Check the box to agree to the casino’s terms.

step 4 Registration Completion

Click Submit to complete the registration.

step 5 Email Verification

Open the verification email and click the provided link.

step 6 Document Submission

Log in to upload any requested verification documents.

step 7 Verification Wait

Wait for account verification from LeoVegas.

step 8 Ready to Play

Begin exploring games.

Tips:

  1. Make sure the information you provide is accurate to avoid issues with account verification.
  2. You may need to wait for confirmation from LeoVegas administrators before you can make a deposit.
  3. Take advantage of any welcome offers by reading the promotional terms and conditions.

From my experience, the process was simple, and after my account was verified, I had access to the full range of games and services offered by LeoVegas Casino. Remember to play responsibly and within the limits of your budget.

Jamie WallJamie Wall Casino Analyst

LeoVegas Bonus Codes

Leovegas bonus codes

LeoVegas Casino stands out with its varied promotional offers, appealing to new and existing players. The casino boasts multiple welcome deals, including distinct packages for casino games and live casino games. Players can also look forward to interesting promotions such as free spins, giveaways and weekend specials. Additionally, there’s a mention of a betting welcome deal which we will explore later, further highlighting the variety of options available at LeoVegas Casino.

LeoVegas Sign Up Bonus

LeoVegas Welcome Bonus

New UK players can get 100% bonus up to £100 and 50 free spins on Big Bass Splash. LeoVegas Casino’s welcome bonus requires players to opt-in and make a deposit of either £10, £25 or £50, followed by a wagering requirement of 35x the cash stakes to unlock rewards up to £50 for the first two deposits. The wager-free spins are a significant perk.

T&Cs apply. New reg only. Opt in & deposit either £10, £25 or £50 within 7 days & further 7 days to wager your deposit 35x to unlock reward (up to £50 for each of your first 2 deposits). Wagering/game contributions vary. 25 x 10p wager-free spins added to Big Bass Splash with each qualifying deposit, 3 day expiry. Other Promotional Play Restrictions Apply. 18+ www.begambleaware.org

eoVegas Live Casino Bonus

LeoVegas Live Casino Bonus

The Live Casino Welcome Bonus at LeoVegas is designed for fans of live dealer games. By opting in and depositing £10 or more, players can receive a 100% deposit match offer up to £50 extra and £6 in free Live Casino Chips. The deposit needs to be wagered 40 times on selected Live Casino games. The bonus chips are distributed for specific Evolution games over three days at £2 daily.

Full T&Cs apply. New reg only. Opt-in required for 100% matched bonus. 7 days to opt in and deposit £10+ with a further 7 days to wager 40x on live casino. Wagering contributions vary. Max cash reward: £50. £6 bonus is divided into £2 over 3 days. Bonus has a 3 day expiry to use on selected Evolution games. 10x winnings from £6 bonus. Time to claim: 3 days. Other Promotional Play Restrictions Apply. 18+ www.begambleaware.org

Expert's Rating
Bonuses & Special Offers 4.7

Considering the array of first deposit bonuses, free spins giveaway, weekly promotions, and specialised offers, LeoVegas Casino presents a well-rounded bonus portfolio. It appeals to various interests, from new players to existing customers. Including casino and live casino bonuses, alongside crafted weekend and jackpot promotions, adds to the appeal. LeoVegas Casino’s bonus variety merits a 4.7 out of 5 rating.

Jamie Wall
Jamie Wall Casino Analyst

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LeoVegas Games

leovegas games

At LeoVegas Casino, the game selection is carefully chosen to provide high-quality gameplay. While the website allows searching for games by name or provider, it lacks extensive filtering options like by alphabetic order. There’s a clear separation between live games and the main casino, with sections for new and popular games. However, the casino doesn’t provide RTP information for its games and lacks a free-play demo mode. This could be a limitation for players who prefer to try games before wagering.

Game types available:

Game Type Quantity Most Popular Game
Slots 1,300+ Book of Dead
Table Games 40+ Blackjack – VIP
Instant Games 40+ Cash Vault
Live Roulette 80+ Mega Fire Blaze Roulette
Live Blackjack 60+ Infinite Blackjack
Game Shows 50+ Dream Catcher
Live Baccarat 40+ MultiBet Baccarat
Live Poker 10+ Video Poker Live
Jackpots 20+ Mega Moolah
Bingo 8 Zoom Room

The casino offers many slots, including popular and new titles from providers like IGT and NetEnt, and an extensive selection of jackpots. Table games are well-represented with classic options like roulette, blackjack, and instant win games for quick-play fans. The live casino section stands out with over a hundred games from top providers like Evolution and Playtech, featuring live roulette, blackjack, baccarat, game shows, and live poker. Unique to LeoVegas are exclusive live games offering distinctive action. Bingo games are also an option at this casino, which we will discuss later.

We want to discuss each game type separately to see a bigger picture.

Online Slots

LeoVegas Casino offers over 1,300 slot games that appeal to various preferences and styles. This selection includes classic favourites and modern titles, ensuring a rich and varied slot action.

Check out the Leovegas best slots in the list below:

Big Bass Bonanza
RTP 96.71%
Max win x 2100
Book of Dead
RTP 96.21%
Max win x 5000.00
Legacy of Dead
RTP 96.58%
Max win x 5000
Starburst
RTP 96.1%
Max win x 50000
Eye Of Horus The Golden Tablet
RTP 95.2%
Max win x 2500
Rise of Olympus
RTP 96%
Max win x 50

Jackpot Games

leovegas jackpot games

Continuing from the slots discussion, LeoVegas Casino also offers a selection of jackpot games. However, the variety is smaller, with just over 20 titles. These games offer a different kind of action than slots and have gained quite popularity throughout the years.

In the table below, you can see the most popular jackpot games

Jackpot Game RTP Provider
9 Blazing Diamonds 96.33% Microgaming
Cash ‘N Riches Megaways 95.98% Microgaming
King Kong Cash 95.79% Blueprint Gaming
Hall of Gods 95.70% NetEnt
7s Deluxe Jackpot 95.00% Reel Time Gaming
TNT Tumble Dream Drop 94.00% Relax Gaming
Mega Moolah 93.42% Microgaming
Immortal Romance Mega Moolah 93.40% Microgaming
Wheel of Wishes 93.34% Microgaming
Wu Xing 92.50% Blueprint Gaming

Table Games

leovegas table games

LeoVegas UK also offers a variety of over 40 table games, including popular options like blackjack, roulette, and baccarat. These games provide a classic casino vibe with modern touches, appealing to traditional and contemporary players.

If you’re interested in some card or roulette, look at some of the best games on Leovegas

Table Game RTP Provider
Blackjack – VIP 99.54% Realistic Games
Vinnie Jones Blackjack 99.51% Real Dealer Studios
Blackjack 99.30% G.Games
Baccarat Deluxe 98.76% PG Soft
Roulette Diamond 97.56% 1X2gaming
Realistic Roulette 97.30% Realistic
20p Roulette 97.30% Inspired Gaming
3D European Roulette 97.30% Iron Dog Studio
Casino Solitaire 96.80% G.Games
Key Bet Roulette 94.74% Light and Wonder

Instant Win Games

leovegas instant win games

LeoVegas Casino also features a collection of over 40 instant win games, including scratchcards and Slingo titles. These instant-play games are perfect for players looking for quick and indulging gameplay.

Here are the best instant win games available on UK LeoVegas:

Instant Win Game RTP Provider
Epic Gems 96.50% G.Games
Slingo Big Wheel 95.55% Slingo Originals
Be the King 94.00% G.Games
Cash Vault 92.30% G.Games
Gold Coins 92.00% Hacksaw Gaming
Rainbow Riches Piles Of Cash 87.82% Light and Wonder
The Perfect Scratch 70.10% Hacksaw Gaming
Stack’em Scratch 60.12% Hacksaw Gaming
King Treasure 53.11% Hacksaw Gaming
Snow Scratcher 52.66% Hacksaw Gaming

Live Roulette Games

leovegas live roulette games

LeoVegas Casino’s Live Roulette offers over 80 different games. This extensive range includes classic versions for traditionalists alongside modern, innovative variants for those seeking something new. With a broad selection, players can explore different roulette styles and formats.

Top live roulette games at LeoVegas

Live Roulette Game RTP Provider
Mega Fire Blaze Roulette 97.30% Playtech
XL Roulette 97.30% Authentic Gaming
Roulette Azure 97.30% Pragmatic Play
XXXtreme Lightning Roulette 97.30% Evolution Gaming
Mega Roulette Live 97.30% Pragmatic Play
Palm Beach Roulette 97.30% Authentic Gaming
Real Auto Roulette 97.30% Real Dealer Studios
Who Wants To Be a Millionaire? Roulette 97.29% Playtech
Lucky Ball Roulette 97.00% Playtech
Spread Bet Roulette 96.57% Playtech

Live Blackjack

leovegas live blackjack games

At LeoVegas Casino, the live blackjack selection includes over 60 different games, offering a wide variety for fans of this classic card game. This collection features a mix of traditional and innovative blackjack variants, ensuring plenty of action for all players.

The best live blackjack games at LeoVegas:

Live Blackjack Game RTP Provider
Quantum Blackjack Plus 99.68% Playtech
Majority Rules Speed Blackjack 99.55% Playtech
Royal Blackjack 99.51% Playtech
Infinite Blackjack 99.51% Evolution Gaming
Multiplay Blackjack 99.50% Authentic Gaming
All Bets Blackjack 99.46% Playtech
ONE Blackjack 99.28% Pragmatic Play
Power Blackjack 98.80% Evolution Gaming
Mega Fire Blaze Blackjack 96.30% Playtech
Blackjack Party 96.00% Evolution Gaming

Game Shows

leovegas game shows

LeoVegas Casino showcases up to 50 game shows, blending entertainment with interactive gaming. This collection includes fun titles enjoyed by hundreds of players. All game shows are sourced from renowned providers and offer varied themes and gameplay.

List of the most prominent game shows:

Game Shows RTP Provider
Cash Or Crash 99.59% Evolution Gaming
Dead or Alive Saloon 97.02% Evolution Gaming
The Greatest Cards Show 96.97% Unknown
Dream Catcher 96.58% Evolution Gaming
Mega Wheel 96.50% Pragmatic Play
Boom City 96.43% Pragmatic Play
Crazy Coin Flip 96.05% Evolution Gaming
Funky Time 95.99% Evolution Gaming
Deal or No Deal The Big Draw 95.28% Playtech
Mega Ball 95.00% Evolution Gaming

Live Baccarat

leovegas live baccarat games

The live baccarat casino section includes up to 40 games, presenting a wide range of options for players of this classic card game. This collection encompasses traditional and innovative baccarat variants, each offering unique gameplay and entertaining action.

The best Baccarat picks we picked below:

Live Baccarat Game RTP Provider
MultiBet Baccarat 98.94% Authentic Gaming
Grand Baccarat Live 98.94% Playtech
No Commission Baccarat 98.94% Evolution Gaming
Golden Wealth Baccarat 98.85% Evolution Gaming
Peek Baccarat Live 98.8% Evolution Gaming
Mega Baccarat 98.79% Pragmatic Play
Dragon Tiger Live 96.27% Pragmatic Play
Speed Baccarat 91.00% Evolution Gaming
Card Matchup 89.64% OnAir
Live Lightning Baccarat 86.00% Evolution Gaming

Live Poker

leovegas live poker games

LeoVegas Casino enriches its gaming portfolio with a unique selection of over 10 live poker games. These games appender to various poker preferences, offering both traditional and innovative variations.

Check out the most popular live casino poker games in the table below:

Live Poker Game RTP Provider
Video Poker Live 99.54% Evolution Gaming
Live Casino Hold’em Jumbo 7 99.18% Evolution Gaming
Live Ultimate Texas Hold’em 99.00% Evolution Gaming
Live Texas Hold’em Bonus Poker 97.96% Evolution Gaming
Casino Hold’Em Live 97.84% Playtech
Side Bet City 96.69% Evolution Gaming
Live Three Card Poker 96.63% Super Spade Games
Teen Patti 96.63% Evolution Gaming
Live Caribbean Stud Poker 96.00% Evolution Gaming
Live Bet on Poker 95.25% Playtech

Bingo Rooms

leovegas bingo rooms

LeoVegas Bingo offers some bingo room action, featuring popular formats such as 90-ball Bingo, 30-ball Bingo, 75-ball Bingo, and 80-ball Bingo. Across these different styles, there are a total of 8 bingo rooms available, providing players with varied bingo action. These rooms appeal to different player preferences and bingo styles, from quick-paced games in the 30-ball room to more traditional and longer games in the 90-ball room.

The UK bingo site also enriches its bingo offerings with Slingo, a unique blend of slots and bingo. It provides an innovative and entertaining alternative for players who like a mix of these popular games.

Leovegas bingo room types:

Type Availability
90-ball Bingo ✔️
80-ball Bingo ✔️
75-ball Bingo ✔️
50-ball Bingo
30-ball Bingo ✔️
Slingo Bingo ✔️
Expert's Rating
Variety of Games 4.2

LeoVegas UK provides extensive gameplay with a wide array of games, including a vast selection of slots, table games, live casino options, bingo, and Slingo. However, the range of jackpot games is relatively limited, with only a modest selection available. Despite this, the user interface is intuitive and fluid, although it could benefit from more filtering options. Considering the gaming portfolio’s diversity and ease of navigation, LeoVegas earns a 4.2 out of 5 in terms of variety of games.

Jamie Wall
Jamie Wall Casino Analyst

LeoVegas Mobile Casino

leovegas mobile casino

The mobile casino website version is robust, providing a flawless performance similar to its desktop counterpart. It’s optimised for smartphones and tablets, ensuring solid user experience and easy navigation across different devices without needing a separate app.

The LeoVegas mobile apps for Android and iPhone are created to offer improved mobile gameplay. The app’s interface is user-friendly, and the game loading times are incredibly fast, reflecting the casino’s dedication to mobile optimisation.

Information about LeoVegas Apps for Android & iOS:

    4.0 4850 ratings
    4.2 922 ratings
Android Casino App
Link to Leovegas App for Android https://play.google.com/store/apps/details?id=com.leovegas.leocasino&gl=gb
Android App Installs 500k+ downloads
Android App Rating 4,0
Android App Reviews 4,85 reviews
Provider LeoVegas Gaming PLC
Last Update 24 October, 2023
Compatibility Android 6.0 or later
Language English
iPhone Casino App
Link to Leovegas App for iPhone https://apps.apple.com/gb/app/leovegas-online-casino-slots/id1499499692
iPhone App Rating 4,2
iPhone App Reviews 922 reviews
Provider LeoVegas Gaming Ltd
Latest Version 10.55.0
Size 74.8 MB
Compatibility Requires iOS 15.0 or later
Language English
Expert's Rating
Mobile Gaming Experience 4.6

LeoVegas Casino’s performance, both through its website and mobile apps, is outstanding. It scores a 4.6 out of 5 for its fluid integration, quick loading times, and overall user-friendly design. This makes it a top choice for players who prefer gaming on the go.

Jamie Wall
Jamie Wall Casino Analyst

Deposit Methods

LeoVegas Casino offers all the main deposit methods. A notable feature of LeoVegas’s payment system is the absence of deposit fees, making transactions more cost-effective for players. The minimum deposit amount is set at £10, and all deposits are processed instantly, ensuring that players can start their gameplay without delay.

LeoVegas Deposit methods overview:

Payment Method Min. Deposit Commission Fees Processing Speed
Visa £10 No Fees Instant
Mastercard £10 No Fees Instant
Apple Pay £10 No Fees Instant
Bank Transfer £10 No Fees Instant
PayPal £10 No Fees Instant

While LeoVegas UK offers a range of convenient deposit methods like Visa, Mastercard, and PayPal, it’s worth noting that it lacks some other popular options. This limitation might affect players who prefer specific payment methods like Pay by Phone or Trustly that are not currently supported.

Expert's Rating
Deposit Methods 4.5

LeoVegas offers efficient and convenient deposit methods with no fees and instant processing, however, website lacks some popular deposit methods, which might limit options for certain players. Considering this, LeoVegas Casino’s deposit system earns a score of 4.5 out of 5, standing out for its ease and speed but with room for expansion in payment options.

Jamie Wall
Jamie Wall Casino Analyst

Withdrawal Methods

At LeoVegas Casino, the withdrawal process is designed to be simple and efficient, with several methods available for players to access their winnings. Website provides withdrawal options via Visa, Mastercard, Bank Transfer, and PayPal, with a minimum withdrawal limit of £10.

LeoVegas withdrawal methods overview:

Payment Method Min. Withdrawal Commission Fees Processing Speed Withdrawal Limits
Visa £10 Bank exchange rate fees possible 0-5 business days £5000
Mastercard £10 Bank exchange rate fees possible 0-5 business days £5000
Bank Transfer £10 Bank exchange rate fees possible 2-5 business days £35,000
PayPal £10 No Fee 0-2 business days £4000

Withdrawals are processed within a 24-hour timeframe by the payments team. Once approved, depending on the payment method, funds can take up to 5 working days to be received, with PayPal being the fastest way to cash out. Additionally, players should be aware of potential exchange rate fees charged by banks for certain methods.

Expert's Rating
Withdrawal Methods 3.7

While LeoVegas Casino guarantees prompt and efficient withdrawal processes, its limited variety of withdrawal methods and potential for bank-imposed exchange rate fees slightly impact the convenience for users. This aspect slightly narrows the accessibility for a range of players. Thus, considering the mix of efficiency and limited options, LeoVegas Casino’s withdrawal process receives a rating of 3.7 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

LeoVegas Customer Support

leovegas customer support

LeoVegas Casino’s support system operates 24/7, ensuring players can receive assistance anytime. The primary modes of contact are through live chat and email. The casino also offers support via social media, where their team is actively involved. Their FAQ section is extensive and easily accessible via a floating support bubble, guiding users through a search bar for self-help options. Players can opt for live chat or email support if further assistance is needed.

Support Contact Table:

Contact Method Availability Response Time
Live Chat 24/7 Immediate
Email ([email protected]) 24/7 Within 24 hours
Social Media (Instagram, Facebook) Active presence Varies
Phone Not available
Expert's Rating
Customer Care 4.4

To assess the quality of their customer support, I evaluated them by testing out their live chat feature. My approach included asking specific questions about the games offered by the casino, such as rules and betting limits. The response time was notable, as it took less than a minute to connect with a support agent. The agent’s responses were focused and informative, clarifying the game-related queries.

LeoVegas demonstrates a commendable level of reliability and responsiveness in their customer support. Providing 24/7 assistance through various channels, including live chat, email, and active social media interaction, guarantees comprehensive support coverage. My test highlighted the efficiency and knowledgeability of the support team, with rapid response times and informative answers. While the absence of phone support is a notable omission, the effectiveness and promptness of the other available channels, as evidenced by firsthand experience, somewhat compensate for this gap. Considering these factors, the score is 4.4 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

KYC at LeoVegas Casino

LeoVegas Casino’s Know Your Customer (KYC) process is designed to comply with legal requirements while minimizing player inconvenience. Upon registration, players provide basic personal information; later, LeoVegas may request documents for verification. These include proof of identity, address, and source of funds. LeoVegas employs HooYu, a security partner, for document submission, ensuring a quick and secure verification process. HooYu uses digital footprints, ID document authentication, and facial biometrics for efficient and secure verification.

For source of funds verification, documents vary depending on the origin of the deposits, such as pay slips for salary, bank statements for savings, sale agreements for asset sales, or notarised documents for inheritance.

Ensuring documents are current and legible for an easy KYC process at LeoVegas. For the source of funds, provide specific documents that confirm your money source: salary slips for earnings, bank statements for savings, sale agreements for asset sales, or inheritance documents. Use the secure HooYu platform for document submission, which offers rapid and encrypted verification. Stay proactive to avoid delays in account verification and subsequent transactions.

LeoVegas Sports Betting

leovegas sport betting

LeoVegasSport boasts a robust betting section with a 95% average payout rate, excelling in pre-match and in-play betting. The sportsbook is noted for good odds, particularly in football and horse racing, where payouts often exceed the average. Live betting is a significant feature, available on mobile and desktop, providing dynamic in-play odds. With a comprehensive range of bet types (Football, Horse Racing, Tennis, Rugby Union), LeoVegas is a top choice for casual bettors and more professional players, offering a competitive betting environment.

The sportsbook section also accommodates various betting preferences with different bet types:

  • Single: Bet on a single event outcome.
  • Double: Requires two events’ outcomes.
  • Treble: Involves three event outcomes.
  • Accumulator: Combines up to 12 selections.
  • Each Way: Split into ‘win’ and ‘place’ bets.
  • Trixie: Combination of three selections.
  • Patent: All permutations of three selections.
  • Yankee: Four selections combining multiple bets.
  • Canadian: Five selections with 26 bets.
  • Heinz: Six selections comprising 57 bets.
  • Super Heinz: Seven selections totalling 120 bets.

Leovegas Sport Sign Up Offer

Leovegas Sport Sign Up Offer

The LeoVegas Sport Welcome Offer gives new bettors a professional and enticing opportunity. Upon making your first deposit of £10 or more, you can claim a 100% bonus of up to £100 in extra money. This offer is available through the “My Offers” page within 30 days of account creation. The key to capitalising on this promotion lies in selecting the right bet with a maximum stake of £10 and minimum odds of 1/1, then applying the Profit Boost option on your bet slip. This promotion is designed for those who appreciate a calculated and rewarding start in sports betting.

T&Cs apply. New reg only. Claim by placing a min deposit £10 via ‘My Offers’ page within 30 days. 7 days to stake max £10 in-play, min odds 1/1 (2.0). Max. extra winnings £100. Once claimed, 30-day expiry. Cashed out, System & EW bets do not qualify. Other Promotional Play Restrictions Apply. 18+ www.begambleaware.org

Expert's Rating
Online Sports Betting 4.0

The sports betting sector at LeoVegas, highlighted by a solid range of betting options and competitive odds, is further augmented by its welcome promotion. However, it’s noteworthy that beyond this welcome offer, the sports section currently lacks additional promotions for ongoing players. This limitation might affect players looking for continuous deals but doesn’t detract from the overall quality of the sports betting action offered. Considering all factors, the sports betting sector at LeoVegas earns a score of 4 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

What the Players Are Saying About LeoVegas

trustpilot

Trustpilot

Reviewing LeoVegas on TrustPilot, players express varied feedback. The negative aspects include dissatisfaction with the KYC process, technical issues with the app and website, and concerns regarding game fairness and withdrawals. Users report frustration with repeated requests for documentation and unclear procedures, impacting their satisfaction.

On a positive note, several reviews praise LeoVegas for honouring payouts, including significant winnings. Satisfied users highlight the quick processing of withdrawals and favourable opinions on bonuses and promotions.

LeoVegas is committed to customer service, responding to 96% of negative reviews within two days. This proactive involvement reflects an effort to address and resolve player concerns, improving the service quality.

casinoguru

Casino Guru

LeoVegas has garnered a range of feedback at Casino Guru. Positive reviews highlight the casino’s vast game selection, user-friendly design, and efficient verification and payout processes. These aspects are frequently praised, with some users experiencing significant wins and quick withdrawals.

However, several users have raised concerns regarding handling deposits and withdrawals. Issues like uncredited deposits, slow customer support responses, and repeated verification document requests contribute to a less favourable view of the casino.

Lastly, operational challenges such as account blocking and changes in management affecting bonuses and player rewards are noted. These mixed reviews suggest that while many users like LeoVegas’s gaming offerings, others need help with the transactional and slow response of the support service.

The reviews on Casino Guru for LeoVegas showcase varied perspectives. Positive highlights include a huge game selection and streamlined payout processes. On the other hand, concerns are raised about customer service responsiveness and transactional issues. Such mixed feedback indicates LeoVegas offers strong gaming options, but there are areas, especially in customer interactions and support, that could benefit from improvements.

askgamblers

AskGamblers

LeoVegas on AskGamblers has received a range of reviews from customers. Positive feedback often highlights the casino’s fast withdrawal process, a wide selection of games, and a mobile-friendly interface. However, some users have expressed concerns about the casino’s handling of deposit bonuses and account restrictions.

Negative reviews frequently mention difficulties with customer support, including slow response times and challenges in account management. Issues with verification procedures and the application of bonus terms are also common dissatisfaction among players.

LeoVegas earns recognition for its extensive game portfolio and swift payout process. However, it also faces critiques regarding customer support and operational efficiency. The varied reviews from players highlight a spectrum of reviews, pointing to both commendable aspects and potential areas for improvement within the casino’s operations.

Final Say

LeoVegas shines with its comprehensive sportsbook, remarkable mobile gameplay, and extensive selection of casino games. Including attractive bonuses, particularly for sports betting and free spins giveaways, improves its appeal to a larger player base. Efficient customer support and a streamlined KYC process further elevate user satisfaction. Despite minor limitations like a modest jackpot game selection and no demo play, LeoVegas stands out for its user-friendly casino and variety of gaming options. Appealing to a broad spectrum of players, LeoVegas earns a solid 4.4 out of 5 rating, solidifying its position as a top choice in the online gaming industry.

Overall Rating

How we rank 4.4
License and Security 5.0
Bonuses & Special Offers 4.7
Variety of Games 4.2
Mobile Gaming Experience 4.6
Payment Options 4.1
Customer Care 4.4
Online Sports Betting 4.0
Jamie Wall
Jamie Wall Casino Analyst

FAQ

Is there a loyalty program at LeoVegas?

Currently, LeoVegas does not offer a loyalty program. This means there are no points-based rewards or VIP tiers available for players. However, they provide various promotions and bonuses for existing players to boost the gameplay.

Can I deposit with Trustly at LeoVegas?

LeoVegas does not support deposits via Trustly. Players are encouraged to explore other available deposit methods, such as debit cards, e-wallets, and bank transfers for their transactions.

Does LeoVegas offer mobile applications?

Yes, LeoVegas offers casino mobile applications for iOS and Android devices. These apps provide polished mobile gameplay, featuring a wide selection of games and betting options optimised for mobile use.

How do I make a complaint at LeoVegas?

To make a complaint, initially contact customer service via live chat. If unresolved, email your complaint to [email protected]. If still unsatisfied, contact the Complaints Specialist via email for a final review. For unresolved issues after 8 weeks, contact IBAS (Independent Betting Adjudication Service).

How to use free bets at LeoVegas?

To use free bets, locate the event on your bet slip, click on the “Bonus Offers” red box, and select your offer. Some offers are exclusive to mobile or desktop, so check the terms.

I forgot my LeoVegas password, what should I do?

If you forget your LeoVegas password, click on “lost password” on the main page (desktop) or in the menu (mobile). Enter your registered email and click ‘Get New Password.’ Follow the email instructions to reset it.

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User reviews of Leovegas Casino

User Rating Rated by 27 users
3.5
Good Neutral Bad
Have you had any prior experience with this casino?
3.0

August 1, 2024

Jenkins18

United Kingdom United Kingdom

I always played on the site until recently. I've been asked to verify my account, but I no longer have the card they requested. The live chat queues are always long, no one responds to emails, and the phone line is under maintenance. Communication is terrible!
Like
User-friendly interface, regular promotions and bonuses
Dislike
Verification issues, poor communication
1.0

July 25, 2024

Ilaria M.

United Kingdom United Kingdom

THESE SCAMMERS KEEP YOUR WINNINGS AND DON'T EVEN ASK FOR ID UPFRONT. LATER, THEY CLAIM YOU'VE BREACHED THEIR TERMS AND CONDITIONS AND FORFEIT YOUR WINNINGS. THEY DON'T CARE IF YOU'RE DISABLED AND ARE JUST OUT TO CON PEOPLE. THEY SHOULD HAVE DONE THEIR CHECKS BEFORE TAKING MY MONEY. I WOULDN'T RECOMMEND THESE CROOKS TO ANYONE.
1.0

July 22, 2024

Mirra Parry

United Kingdom United Kingdom

The customer service was awful. They took my deposit and then locked my account, citing a need for document verification. I submitted everything they requested, but even after 7 days, they hadn't processed the documents. They refused to close my account or return the money I deposited.
4.9

July 19, 2024

Kevin54

United Kingdom United Kingdom

LeoVegas has been solid overall. They offer many games, and withdrawals are quick. I've had my fair share of wins and losses, but that's just part of gambling. LeoVegas is definitely one of the top casinos I've used.
4.6

July 16, 2024

Paula B.

United Kingdom United Kingdom

I'M NOT SURE WHAT THE BAD REVIEWS ARE ABOUT BECAUSE I LOVE THE LEOVEGAS APP! THE WITHDRAWALS AND PAYOUTS ARE THE FASTEST I'VE EVER SEEN IN A BETTING APP, TAKING ONLY 10-20 MINUTES TO REACH MY BANK OR PAYPAL. THE CASINO GAMES SELECTION IS FANTASTIC, AND THE APP IS USER-FRIENDLY WITH SPEEDY PAYOUTS. DEFINITELY 5 STARS .
Like
GREAT SELECTION OF CASINO GAMES.
5.0

July 14, 2024

monica n.

United Kingdom United Kingdom

Exceptional casino! The mobile site is fantastic, and support is always available and helpful. A selection of games is offered, with a speedy withdrawal process and easy deposits. New members receive a bonus and free spins, and existing members benefit from regular giveaways and competitions. This site truly delivers!
Dislike
None noticed
4.8

July 10, 2024

Denise83

United Kingdom United Kingdom

The mobile app is fantastic, offering one of the best game selections around. I encountered a few issues, but the customer support team resolved them swiftly. I highly recommend it!

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