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This Butterfly Bingo review takes a close look at their game selection, including a variety of bingo rooms and slots, evaluating their overall appeal and functionality. We’ll also discuss the available Butterfly Bingo bonus deals, such as the 20 free spins, and provide insights into their support services and banking options. Discover how the Butterfly Bingo login process works and what to expect when using the site. Read on to determine if Butterfly Bingo could be your next gaming choice.
Mobile Compatibility: Easy to play on phones and tablets without needing to download anything.
Bingo Room Variety: Offers over 20 different rooms, so bingo lovers have plenty of options.
Slots Selection: Features a broad lineup of over 500 slot games, covering various interests and gameplay styles.
Always Available Support: You can reach their support team 24/7 via live chat after you've signed up.
Active Promotions: Frequent bonuses and promotions are available, though they tend to be time-sensitive.
Cons
Limited Game Diversity: Beyond slots and bingo, there isn't much else. Missing live casino games and table games might be a letdown.
Slow Withdrawal Process: It can take up to 10 days to get your winnings, which is slower than many other sites.
Few Payment Options: The choice of payment methods is narrow, lacking a variety of e-wallet options.
No Game Filters: Finding games can be frustrating without any filters; even the search function doesn't help much.
Uninspired Design: The look and feel of the website don't really distinguish itself—it's pretty much the same as what you see on other sites managed by the same company.
Gamblizard no longer collaborates with Butterfly Bingo, so we are unable to recommend it at this time. Instead, we have prepared a list of new UK bingo sites that offer great alternatives. Check out these options to find the right bingo site for you.
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Butterfly Bingo History
Butterfly Bingo, first introduced in 2014, is one of several online gambling sites managed by Broadway Gaming Ireland DF Limited, a part of the broader Broadway Gaming Group and owned by Rank Digital Services. Over the years, it has followed a path similar to its sister sites under the 888 Holdings UK umbrella, presenting a bingo site that remains largely unchanged despite a visual facelift.
Although the site’s interface is touted as modern, it offers minimal improvements over older versions. Regular players might notice the visual tweaks that make the site appear fresher, yet the core functionality and the range of games provided mirror those found across its sister websites. This makes Butterfly Bingo a boring choice for players familiar with its family of casinos, and it might disappoint those seeking something genuinely new or different.
Jamie Wall Casino Analyst
Butterfly Bingo’s game selection is substantial but standard. It includes the usual assortment of games you’d expect on any established site but doesn’t introduce anything new that sets it apart from the competition and even lacks variety. This could be seen as a missed opportunity to attract players looking for unique games or innovative features that can’t be found elsewhere.
General information:
Parent Company Name
Rank Digital Services
Website
butterflybingo.com
Head Office
Suite 3, Second Floor, Icom House, 1/5 Irish Town, Gibraltar, GX11 1AA
CEO
John O’Reilly
Company size/Employees
5,001-10,000 employees
💻 Butterfly Bingo First Impression
Butterfly Bingo has a distinctly purple theme that remains consistent across its interface. Initially, the site feels slightly dated. It offers basic previews of bingo bonuses and some highlighted games—an improvement over its sister sites, which usually skip these previews. The footer is more informative here, giving you a bit more detail before you decide to sign up.
After Butterfly Bingo login, the site switches gears slightly. The look becomes fresher, but not in a way that really sets it apart from other similar gambling websites. It adopts the familiar layout of its sister sites, which could be comforting to some but might disappoint those looking for a unique online gambling spot. The left sidebar is where you’ll find most of your options, including switching between bingo and slots or checking out the latest promotions.
Interacting with the site is simple. You click on the menu to switch game types, and a new panel pops up with your options. The deposit button is directly at the top-centre of the screen, always visible and easy to access, which makes the process of adding funds to your account as easy as possible. The search bar is tucked away but is easy to use, although it only works well if you know exactly what game you’re looking for.
As for what’s missing, the site could really benefit from a more advanced search and filtering system. Right now, you can type in the name of a game you know, but without filters for game providers or other specifics, it’s hard to explore new games that fit your tastes. The quick links and search bar are positioned well for quick access, but they only serve basic needs.
Jamie Wall Casino Analyst
Talking about usability, the site loads quickly, which is a plus. There’s no waiting around for games to start up. However, the overall setup doesn’t really push any boundaries. It’s functional and does what it’s supposed to do without any pitfalls, but it offers nothing new or fun to attract those who frequent online casinos. The design and functionality are so similar to its sister sites that it feels like just another page in the same book.
Usability information:
Ease of Navigation
Simple and easy, though lacking in depth and customisation.
Mobile Games Availability
Comprehensive availability, providing quick and easy access on mobile devices.
Game Filters
Limited to basic genre filtering, missing advanced options to make game discovery easier.
Search Function
Functional for direct queries but lacks the nuanced filtering needed for finer navigation.
Loading Speed
Consistently fast across different devices, contributing to positive user interaction.
UX and UI Rating
Adequately updated post-login; however, it retains a generic aesthetic similar to Butterfly Bingo sister sites.
Expert's Rating
First Impression4.0
Butterfly Bingo manages to meet the basic expectations well enough. The site is user-friendly, making it easy for newcomers to find their way around without feeling overwhelmed. It functions nicely on mobile devices, which is great for those who prefer playing on the go. However, when it comes to finding new games to try, the site could definitely improve by adding more detailed search filters. The site performs reliably, which will appeal to players who appreciate a fuss-free gaming session, but it lacks the kind of innovative features that can draw in those looking for a more modern bingo site. Butterfly Bingo overall appeal is decent, yet it doesn’t quite stick out from the crowd, earning it a good rating of 4 out of 5.
🛡️ Butterfly Bingo Licensing and Player Protection
Butterfly Bingo holds a license from the UK Gambling Commission, under account number 58267, covering Remote Bingo, Remote Casino, and Remote Gambling Software. This tells you right off the bat that it meets the strict guidelines required for operating UK online casino or bingo site, which speaks to its reliability.
Security aspect information:
SSL encryption
128-bit
Deposit Limits
Yes
Activity Limitations
Yes
Self Exclusion
Yes
Protection of Minors
Yes
Problem Gambling Organisations
BeGambleAware, GAMSTOP, GamCare, Gambling Therapy, National Gambling Helpline, GamCare Forums and Chatrooms, The National Gambling Treatment Service
IT-Security
Amazon RSA 2048 M02
Firewall
Yes
Anti Money Laundering
Source of funds and identity verification
Looking into the details of how Butterfly Bingo looks after its players, the brand makes a solid effort to support responsible gambling. Their Responsible Gambling page is easy to access and neatly organised, which makes finding information simple for users. For instance, if you’re concerned about your gambling habits, there’s a self-assessment test that’s just a couple of clicks away—accessible via a ‘Read More’ button. This test helps players reflect on their gambling behaviour and recognise potential risks.
Besides self-assessment, Butterfly Bingo offers tools designed to help manage play responsibly. These include options to limit how long you play (Game Time Reminder) and how much money you can deposit. There’s also a ‘Take a Break’ feature for those times you need to step away from the games for a while.
Butterfly Bingo also takes a strong stance on protecting younger users. No one under the age of 18 is allowed to play. Butterfly Bingo suggests using filtering services like Net Nanny or Gamban for any device that might be accessed by minors. This commitment is paired with comprehensive resources for adults, linking to organisations like BeGambleAware and GAMSTOP, which offer support and information for dealing with gambling problems.
On the cybersecurity front, Butterfly Bingo uses SSL encryption, which securely transmits personal and financial information over the internet. This is the same level of security you’d find at major online banking or shopping sites, keeping your data safe from prying eyes.
Expert's Rating
License and Security4.5
Butterfly Bingo does a solid job in areas of licensing, player safety, and responsible gambling. The bingo site provides practical tools and comprehensive support that provide a safer gambling environment. Although it doesn’t introduce groundbreaking features, its efforts to maintain a secure and responsible gambling website earn it a strong 4.5 out of 5.
Butterfly Bingo’s T&C are key documents that every player should look over carefully before starting their gambling activities. Here’s a clear breakdown of the most important aspects:
Age Requirement: You must be at least 18 years old to play at Butterfly Bingo. This is a strict rule to make sure the brand complies with legal age limits for gambling.
Payment Options: Butterfly Bingo allows you to use several methods for depositing and withdrawing money, including debit cards, e-wallets, and bank transfers. Each method might have different processing times and possibly some fees, so it’s a good idea to look these over.
Bonus Conditions: If you’re drawn to bonuses, note that they come with wagering requirements. This means you’ll need to bet a certain amount before you can withdraw winnings earned from bonuses. The specifics of these requirements vary, so understanding each bonus’s details is crucial.
Account Closure Policies: Butterfly Bingo can shut down your account if it finds you’ve violated the terms. Keeping your information accurate and playing by the rules is essential to avoid any issues.
Withdrawal Restrictions: There are limits on how much money you can pull out of your account at one time. Knowing these limits can help you plan your withdrawals better.
Geographical Restrictions: Butterfly Bingo doesn’t operate in every country. The terms list which countries are excluded, so confirm your location is eligible for gambling on their site.
Promotions Specifics: Each Butterfly Bingo bonus has its own rules, detailed under each promotion’s terms. Get familiar with these to make the most of deals without any confusion.
Privacy and Data Use: The website takes measures to protect your data and details how it will be used. Their privacy policies are worth a read to confirm you’re comfortable with how your information is handled.
Handling Disputes: Should a problem arise, Butterfly Bingo outlines procedures for resolving disputes in the terms. This section is vital to know in advance so you’re prepared if something goes wrong.
Assurance of Fair Play: The bingo site commits to fairness in its games by using random number generators. This guarantees that game outcomes are random and not fixed.
🔎 How to Register and Confirm Your Butterfly Bingo Account?
Signing up at Butterfly Bingo is a clear-cut process. Here’s a detailed guide based on my personal run-through, designed to help you get started without any issues:
Initiating the Process
Look for the green ‘Join’ button on Butterfly Bingo’s main page and click it to open the registration form.
Input Personal Information
Begin by entering your date of birth to confirm you meet the age requirement of 18+. Next, provide your full name and email address. These are the first steps in establishing your identity with the site.
Adding Contact Details
After you provide your initial details, you’ll be prompted to enter your physical address and phone number. This is crucial for account verification and to make sure you receive accurate service for your location timezone.
Setting Up Your Account
Now you’ll create your Butterfly Bingo login and password. Remember, your password should be strong to secure your account against unauthorised access.
Terms and Conditions
You’ll see the terms and conditions next. Make sure you read these carefully; they outline your rights and responsibilities as a player.
Communication Preferences
You have the option to opt into receiving emails from Butterfly Bingo. This is your choice and can be useful for catching up on promotions and updates.
Verification via Email
Shortly after submitting your form, you’ll receive a verification email. Click the link within to activate your account.
Document Submission for Verification
The final step involves uploading a form of ID, like a passport or driver’s license, and sometimes a utility bill to confirm your address. This helps the site verify that all players are real and legally allowed to play.
Waiting for Approval
Once your documents are in, the site will review them to confirm everything is in order. This usually doesn’t take long.
Start Playing
With your account verified, you can jump right into the games.
Once you’re set-up, here are a few tips to get you started:
Explore the Site: Spend some time looking around the site. Find out where things like game categories, account settings, and support are located.
Check Out Promotions: Look into any Butterfly Bingo bonus offers for new players. These might give you extra playing money or free plays.
Set Limits Early: Consider setting deposit limits as soon as you start. This is a good practice to keep your spending in check.
Use Support When Needed: If you run into problems or have questions, don’t hesitate to contact customer support. They’re there to help and can usually solve your issues quickly.
🎁 Butterfly Bingo Bonus Deals
Butterfly Bingo aims to create a welcoming environment for its players through a series of promotional activities. These bonuses are designed to introduce newcomers to the site and to keep the regulars interested with varied and dynamic offerings. While the bingo site offers several standard offers, it’s their integration of regular promotions and special events that keep the gameplay interesting and lively for their community.
💰 Butterfly Bingo Welcome Bonus
At Butterfly Bingo, newcomers are greeted with an attractive sign up offer once they decide to make their initial deposit. Starting with just a £10 deposit, players unlock a £20 Bingo Bonus coupled with Butterfly Bingo 20 free spins and a spin on the Butterfly Wheel. This bundle, while small is a solid introduction to the site’s offerings, allowing new members to explore both bingo and slot games. The Bingo Bonus is designed to give a decent boost without overwhelming new users, and the addition of 20 Free Spins lets players try out some of the popular slots without extra investment.
One thing you should keep in mind is the wagering requirements; they differ for both rewards. The bingo bonus required you to play through it 4x times, while the Game Bonus requirement is higher at 35x, but still within the industry standards.
💰 Butterfly Wheel Bonuses
The Butterfly Wheel is an ongoing highlight at Butterfly Bingo, blending into various promotions beyond the initial welcome offer. Regular participants in the Star Rewards loyalty program, or those who keep an eye on their emails, might find themselves with surprise chances to spin the wheel. Prizes range widely from more bingo play to extra free spins, aiming to keep the gameplay varied and fun.
💰 Regular Players Promotions
For those who stick around, Butterfly Bingo offers a range of promo codes that refresh periodically. These codes generally lead to extra spins on the Butterfly Wheel or additional free spins for existing customers, layering on more reasons to keep coming back.
Players access these promotions through a simple visit to the Offers tab, where they can redeem codes and claim Butterfly Bingo bonus offers linked to their latest deposits.
💰Seasonal and Special Promotions
Throughout the year, Butterfly Bingo spices things up with seasonal promotions created for holidays or for special events, like Easter bonuses or Birthday deals. These timely offers provide a festive twist to regular play, often bringing in themed games or additional bonuses that align with the season.
💰 Butterfly Bingo No Deposit Bonus
Currently, Butterfly Bingo does not offer a no-deposit bonus. Players looking to get started without upfront investment might find this disappointing. Offering a small no deposit bonus could be a smart move for Butterfly Bingo, but as of now, newbies can receive a starting boost by using the Welcome Deal.
Expert's Rating
Bonuses & Special Offers4.0
Butterfly Bingo does a solid job at welcoming new players with its variety of first deposit bonuses and keeps the momentum going with the Butterfly Wheel and regular promotions. However, the promotional list here doesn’t go far beyond the typical fare seen at other online bingo sites. The addition of a no-deposit promotion and perhaps a better variety of ongoing bonuses for existing players could boost the appeal, making the brand feel more generous and fun. Presently, I’d rate their overall promotional effort at a 4 out of 5. It’s a competent setup, but there’s room for improvement to make it notable in this regard.
Butterfly Bingo rolls out its Star Rewards loyalty program to give back to players who frequently play bingo and slots on their site. Active players who deposit and bet regularly can climb up the loyalty levels, which reset weekly based on their activity from Monday to Sunday. Every Monday, the rewards are handed out—things like Free Spins, bingo tickets for exclusive games, and spins on the Butterfly Wheel.
Here’s the deal with the Star Rewards system: It’s based on the least amount you either deposit or wager within a week. So, if you put in £25 but wager £125, your level for the next week will reflect the £25 deposit. This setup can feel limiting because reaching higher levels and the extra perks they bring isn’t just about how much you play but also how much cash you’re willing to part with each week.
For the players hitting level 4, Butterfly Bingo offers the Superstar Wheel. This wheel ups the ante with better prizes like highrollers bonuses, more Free Spins, and real cash. The more you deposit and wager—specifically, every £250 during the week—the more Superstar Wheels you earn, up to five per week. Plus, once you qualify for this wheel, you’re guaranteed at least one spin on it for the next four weeks as long as you hit levels 1, 2, or 3.
But here’s the catch: all these nice rewards come with strings attached. The Butterfly Bingo bonuses and spins from both the regular and Superstar Wheels have wagering requirements—35x for games bonuses and 4x for bingo bonuses. These requirements can take the shine off the prizes because they mean you’ll need to bet a hefty amount before you can withdraw any winnings.
Expert's Rating
Loyalty Programme4.0
The Star Rewards program at Butterfly Bingo does offer some genuinely appealing reasons to keep coming back and playing. However, the high wagering requirements can be a real disappointment for some. They make accessing any winnings from these Butterfly Bingo bonuses a bit of a slog, which might not sit well with everyone. From my point of view, while the program tries to reward loyal players, it could do better by easing up on these restrictions to make the rewards feel more achievable. If I had to rate it, I’d give it a 4 out of 5—it has potential, but the execution could be more player-friendly.
Butterfly Bingo sets up its game lobby in a user-friendly way, which could be a draw for players looking for ease of use. The site breaks down its offerings into clear categories: Slots, Bingo, Slingo, and Drops & Wins, with additional tabs for new and popular games. This organisation allows players to jump directly to the type of game they are interested in via the sidebar menu.
Game availability:
Game Type
Quantity
Most Popular Game
Slots
500+
Thunderstruck II
Slingo
30+
Slingo Fluffy Favourites
Jackpots
30+
Genie Jackpots Megaways
Bingo
20+
KACHING
One of the site’s strong points is the Free Bingo category, which is especially notable for allowing players to play games without the need to spend money. Those who are new to bingo and who prefer to play without financial stakes definitely shouldn’t miss this deal.
However, the site does have its limitations. While the sidebar makes it easy to switch between different game categories, Butterfly Bingo lacks depth in its game-filtering options. For example, there’s no way to filter games by the provider, which can be frustrating for players who have favourite developers whose games they prefer to play. This missing feature limits the ability to explore games based on their creator, which is a key functionality on many other online casino sites and some users may even consider it a must-have feature.
The selection of live games is also quite limited, and you won’t find table games or live games outside of 3 individual titles here. So if you’re the type who likes to cleanse the palette after slots with some live gaming action, you won’t get it at Butterfly Bingo.
Despite these issues, Butterfly Bingo does well in providing essential information upfront. The RTP for all games is listed in the terms and conditions section, which is helpful for players who consider game odds important in their playing decisions. It also shows that the bingo site is pretty transparent about what lies beneath their games.
🎰 Butterfly Bingo Slot Games
At Butterfly Bingo, you’ll find a substantial array of slot games—over 500 to be exact. This collection spans across traditional slots, video slots, and the increasingly popular Megaways titles, giving a broad range of choices for anyone diving into the gaming action.
Here’s a closer look at some of the standout slot games:
For those chasing bigger stakes, Butterfly Bingo offers more than 30 jackpot games. These games are all about the potential, making them a favourite among those who love the adrenaline rush of possibly hitting the bullseye. The jackpot category at Butterfly Bingo includes everything from old-school themes to the latest innovations in slot design, each game bringing its unique twist and the possibility of a significant windfall.
The table below showcases Top-10 best jackpot games at Butterfly Bingo:
Additionally, Butterfly Bingo hosts a fascinating range of Slingo games totalling over 30 distinct titles. Slingo merges the fast-paced fun of slot machines with the structured layout of bingo, creating a unique gaming style. This blend particularly appeals to players looking for something different from the standard fare.
Check out some of the most prominent slingo games below:
Game Title
RTP
Provider
Rainbow Riches Slingo
95.60%
Slingo Originals
Slingo Big Wheel
95.58%
Slingo Originals
Slingone Fishin’
95.34%
Slingo Originals
Slingo Fluffy Favourites
95.30%
Slingo Originals
Slingo Advance
95.00%
Slingo Originals
Slingo Deal or No Deal
95.00%
Slingo Originals
Slingo Reel King
95.00%
Slingo Originals
Slingo Hot Roll
94.58%
Slingo Originals
Slingo Money Train
94.47%
Slingo Originals
Slingo Cleopatra
94.01%
Slingo Originals
🎱 Bingo Rooms
Butterfly Bingo really does offer a flutter of activity across its various bingo rooms, each buzzing with its own unique vibe and set of opportunities. The site’s layout provides clear visibility into the games, showing everything a player might need to know before joining the fun. This includes the cost to play, the number of people currently playing, and the time until the next session starts—essential details that help players make quick decisions on where to join.
There are over 20 bingo rooms available, which can be accessed easily on both desktop and mobile devices, so that players can dip in for a quick game wherever they might be. This accessibility supports a nice transition between different devices, which is increasingly important in today’s on-the-go lifestyle.
The inclusion of free bingo rooms is particularly noteworthy. These rooms are open to both newcomers and those who have recently made deposits, offering real cash prizes without the need for further investment. This approach not only encourages new players to explore the site without pressure but also rewards returning players with additional value.
The range of bingo games includes traditional 75 and 90-ball versions, along with variations like Swedish bingo and 5-line bingo, adding depth to the selection. Notably popular among the rooms are the Mystery Jackpot, Whacky Wings, and Flip It rooms, each known for their lively interactions and potentially lucrative payouts. The bingo offerings are nearly the same as they are on all Broadway Gaming websites, so if you expect something new here, you will be disappointed.
Additionally, the high-stakes Invite-Only Jackpots create an exclusive layer within the site. Entry to these games is a prize in itself, awarded through the Butterfly Bingo Ace Club Loyalty Scheme or via special promotions. This exclusivity adds a layer of aspiration for players, though it’s somewhat restrictive, limiting access to newer players or those not as frequent on the site.
Jamie Wall Casino Analyst
Bingo room availability:
Type
Availability
90-ball Bingo
✔️
80-ball Bingo
❌
75-ball Bingo
✔️
30-ball Bingo
❌
Swedish Bingo
✔️
Slingo Bingo
✔️
Expert's Rating
Variety of Games3.5
Butterfly Bingo serves up a decent mix of bingo, slots, and Slingo games, covering basics that many online gamblers look for, but it doesn’t venture far beyond that. With over 500 slot games and 20 bingo rooms, there’s no shortage of options, yet the game library feels too similar to Butterfly Bingo sister sites, which might not excite those who are familiar with other offerings in the same network. A notable gap in their lineup is the lack of table games and live dealer options, which are limited to just a few choices, leaving players seeking broader game coverage a bit shortchanged. Navigation around the site is simplistic, but the absence of a game provider filter complicates finding specific games, which can be frustrating. Overall, considering the game selection, basic interface, and areas needing improvements, I’d give Butterfly Bingo a 3.5 out of 5. It has the essentials covered but lacks the depth and variety that could make it be on par with its competitors.
Butterfly Bingo does a solid job at making its website accessible from various devices. Players don’t need to download any mobile casino apps; instead, they can jump straight into the action using their web browsers on smartphones, tablets, or computers. This approach means less hassle for users, who can start playing immediately without worrying about extra downloads or updates.
When I was browsing through Butterfly Bingo on iPhone, it was clear that a lot of thought had gone into making the site responsive. The transition from desktop to mobile is flawless, with all features and games adapting well to smaller screens. The layout changes neatly to fit mobile dimensions, making buttons easy to tap and information easy to read.
Jamie Wall Casino Analyst
Despite not offering a dedicated mobile app, the quality of Butterfly Bingo’s mobile site is high. Games load quickly and run with no issues, even when connected to mobile internet. This reliable performance is crucial for players who don’t always have access to high-speed Wi-Fi and prefer gaming on their mobile devices.
The site also keeps transparency in mind, particularly with its distinct RTP table for mobile games, located just below the general game section on the RTP page.
Expert's Rating
Mobile Gaming Experience4.0
Rating Butterfly Bingo’s mobile accessibility, it earns a solid 4 out of 5. The website’s mobile responsiveness and quick loading times are worth noting, as they make gameplay not only accessible but also fun from wherever you are. However, the absence of a dedicated app for iOS and Android might be a minor setback for some users. Overall, Butterfly Bingo manages to deliver a robust and dependable gaming service on mobile devices without the need for cumbersome downloads or constant updates.
Butterfly Bingo supports a few popular payment methods, making it easy for players to start their gaming sessions. The site accepts debit cards, PayPal, and Apple Pay. Each of these options allows for instant deposits without any additional fees, which means you can get into the games quickly once your deposit is made. The minimum deposit required to start playing is £10, which is fairly standard and accessible for most players.
Here’s a quick guide on how to deposit funds at Butterfly Bingo: Start from Butterfly Bingo login. Then, head to the banking section, where you can select your preferred payment method. Enter the amount you wish to deposit and follow the prompts to complete the transaction. This process is designed to be quick and hassle-free, allowing you to focus more on playing rather than on administrative tasks.
Expert's Rating
Deposit Methods4.0
The deposit process at Butterfly Bingo works well for what it offers, but broadening the spectrum of payment methods could greatly improve its convenience. Given the current setup, I would rate their system a 4 out of 5, recognising the need for more variety in payment options to accommodate a broader range of player preferences.
Butterfly Bingo allows players to withdraw funds using the same methods they used for deposits. The process to get your winnings starts at a friendly minimum of £10, once again making it fairly easy for players to access their funds without needing a large balance.
Withdrawal method information:
Cashout Method
Min. Withdrawal
Commission Fees
Withdrawal Processing Speed (Total)
Visa
£10
No fee
4-7 business days
PayPal
£10
No fee
4-5 business days
Apple Pay
£10
No fee
4-7 business days
Wire Transfer
£10
No fee
7-10 business days
The casino utilises what it calls a ‘Transaction Balance’ method, which means your withdrawals are closely tied to how much and by which method you’ve deposited. For example, if you deposit £250 through PayPal, that amount sets your Transaction Balance for PayPal, and your withdrawals up to that amount must go back to your PayPal account.
This system can get a bit tricky if your withdrawal amount exceeds your transaction balance because you’ll need to choose a different method to withdraw the excess. This could be a hitch for players who prefer to use a single payment method. Also, due to their regulations, Mastercard debit cards can’t be used to cash out at Butterfly Bingo. This means even if you deposited using Mastercard, you will have to choose a different option for withdrawals.
Jamie Wall Casino Analyst
To initiate a withdrawal, simply log into your account, navigate to the profile icon, and choose ‘Withdraw’ from the options. Make sure your account balance meets the minimum withdrawal amount of £5, then follow the prompts to select how much you wish to withdraw and finalise the details.
While there are no fees for withdrawals, which is definitely a plus, the waiting time could stretch from 5 to 10 days after initiating a withdrawal, factoring in a pending period of about 2 business days. This wait time is quite lengthy and might not appeal to players who prefer fast payout casinos and expect quicker access to their funds.
Expert's Rating
Withdrawal Methods4.0
Given these factors, while the process is manageable, it does not particularly impress, in a market where many competitors offer more payment methods and faster withdrawal times. Thus, I’d give Butterfly Bingo’s withdrawal system a score of 4 out of 5. It’s competent and gets the job done without fees, but there’s definitely room for improvement in terms of processing speed and payment flexibility.
Butterfly Bingo sets up its customer support with two specific email addresses: one for general support issues and another for queries related to promotions and bonuses. This method aims to streamline the support process by making inquiries go directly to the team best equipped to handle them. Although the official response time for emails is 3 to 5 business days, during peak times, it can stretch to a week. For players needing quicker answers, this wait might be a drawback.
Beyond email, Butterfly Bingo offers a round-the-clock live chat service, which is a standout feature, especially useful for resolving urgent issues or for potential players exploring the site. Despite its strengths, the lack of a FAQ section feels like a huge con. A well-crafted FAQ could serve as a first line of support, allowing players to resolve common issues on their own.
Support method overview:
Contact Method
Availability
Response Time
Live Chat
24/7
Instant
Email – Support
24/7 via email
3-5 business days
Email – Promotions
24/7 via email
3-5 business days
I personally tested Butterfly Bingo live chat to inquire about game availability, aiming to see how well the support team handles specific queries. The response was rather quick. Within a few minutes, I was chatting with a helpful agent who provided detailed information about different game types and how to access them. This experience was reassuring—it showed that the support team wasn’t just quick but also knew their stuff.
Jamie Wall Casino Analyst
Expert's Rating
Customer Support4.0
Taking everything into account, while Butterfly Bingo does a good job at providing targeted support through its specialised email addresses and responsive live chat, the overall support system could be improved by adding an FAQ section. Given these considerations, I would rate their customer support at 4 out of 5. They deliver effective help when contacted, especially via Butterfly Bingo live chat, but there’s room to make their support even more accessible and efficient, like by adding a FAQ section.
Butterfly Bingo offers a mix of bingo, slots, and slingo that can catch a player’s interest, but it might not hold it for everyone. The site is easy to use and includes over 20 bingo rooms, which is a positive, but it lacks depth in other areas that could appeal to a broader range of players.
On the positive side, Butterfly Bingo works well across mobile devices without the need for an app. Customer service is available 24/7 through live chat, though it requires registration to access. Butterfly Bingo bonus offers are frequent but often short-term, requiring players to act fast.
However, the range of Butterfly Bingo games beyond slots and bingo is somewhat limited. The absence of live casino options and only a small selection of table games may not appeal to those looking for more variety. Payment methods are limited, and withdrawals can take longer than expected, although no additional fees are charged for transactions.
The design follows the familiar pattern of other Broadway Gaming sites, which might feel repetitive for some. The lack of filtering options also makes searching for specific games more challenging. Butterfly Bingo is rated 4 out of 5 for bingo players but may not suit those looking for a more diverse gaming site or quicker withdrawals.
Absolutely, the games at Butterfly Bingo are reliable. They run on an RNG system, which makes all game outcomes completely random and fair. This setup is regularly checked by independent bodies to guarantee everything is up to scratch and truly fair.
What should I do if my deposit doesn’t go through at Butterfly Bingo?
First thing, double-check your details, like your account number and name to confirm everything’s spot on. Also, double-check that your payment method is one that Butterfly Bingo accepts, and check that there’s enough money in your account to cover the deposit. If all this looks good but you’re still stuck, it might help to try a different web browser or give your bank a shout—sometimes, these issues are on their end. If it’s still a no-go, the support team at Butterfly Bingo is a great resource to sort things out.
What if I forget my Butterfly Bingo password?
If your password slips your mind, just head over to the Butterfly Bingo login page and hit the ‘Forgot Password’ link. You’ll need to pop in your registered email address and they’ll send you steps to reset your password. If you run into trouble along the way, don’t hesitate to contact their support for a hand.
What happens if I get disconnected mid-game at Butterfly Bingo?
Getting cut off mid-game can be frustrating. If you’re disconnected, the game might continue without you. If you end up winning, Butterfly Bingo will update your balance automatically. But if the game doesn’t go on, they typically refund your bet. You can always check what went down by looking at your game history once you’re back online, or you can ask customer support for details.
Can I use a credit card to make a deposit at Butterfly Bingo?
Nope, you can’t use credit cards at Butterfly Bingo. They stick to the rules set by the UK Gambling Commission, which means no credit card deposits. You’ll need to use other options like debit cards or e-wallets instead.
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Jamie Wall Casino Analyst
