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Heart Bingo Online could be a nice choice if you are looking for a trustworthy and fun online casino. It has a wide collection of games suited for different preferences. It can boast 24/7 customer support availability and mobile apps to make your gambling even more convenient. In this Heart Bingo review, learn more about this popular site, from its games and software to its customer service and security. We’ve gathered the latest Heart Bingo bonuses that the brand offers and included a guide on how to use them to get even more benefits as a new or existing customer.
Heart Bingo is an established and respected online bingo site operating in the UK since 2010. It is owned by BV Gaming Limited, a subsidiary of BetVictor, one of the leading online gaming companies. Heart Bingo online is a trusted and popular online casino that has won many awards and accolades over the years. It was voted the Best Online Bingo Site by WhichBingo in 2017, 2018, and 2019 and the Best Mobile Bingo Site by BingoPort in 2019.
Heart Bingo is more than just a casino; it is a community of bingo lovers who share their passion for the game. Heart Bingo offers a variety of bingo rooms, each with its own theme, chat hosts, and prizes. It also has a loyalty programme for existing customers, where they can access exclusive offers and rewards.
Heart Bingo is not only about bingo; it also has a massive selection of slots, casino games, and live dealers from top providers like Pragmatic Play, Playtech, Microgaming, and NetEnt. Players can find classic favourites like Starburst, Cleopatra II, and Rainbow Riches, as well as exclusive titles like Paper Wins, Double Bubble, and Tiki Island. The website also features progressive jackpots, where players can win life-changing amounts with a single spin.
Here is a breakdown that summarises some of the key information about Heart Bingo Online:
Parent company | Website | Head office | CEO (BV Gaming Limited) | Employee count |
---|---|---|---|---|
BV Gaming Limited | heartbingo.co.uk | Suite 2, Floor 4, Waterport Place, Gibraltar | Andreas Meinrad | 501-1,000 |
Upon arrival at Heart Bingo, visitors are greeted by a lively and welcoming design featuring a red and white colour palette with heart motifs. Navigation is simple, offering clear directions to various sections like bingo, slots, live casino, slingo, and promos. Additionally, a search facility is available for users to locate preferred games quickly.
Heart Bingo’s interface is user-friendly and intuitive, offering easy and responsive controls. Games load quickly and run flawlessly on desktop and mobile devices, including smartphones and tablets. Users can access the casino via the website or app and play their favourite games anytime, anywhere.
Heart Bingo provides a selection of games to match different interests, including various bingo formats like 90-ball, 80-ball, 75-ball, and Heart Bonanza, featuring chat rooms for player interaction. It offers additional casino options like blackjack, roulette, poker, and live dealer activities.
The overall user satisfaction of Heart Bingo is high and positive. There are generous bonuses and promotions to reward its loyal customers. The casino also has an excellent customer support team available 24/7 via live chat, phone, email, or several social media channels.
The following breakdown summarises the usability facts of Heart Bingo:
Aspect | Evaluation | Explanation |
---|---|---|
Ease of navigation | Good | The site is easy to navigate, with clear menus and buttons. |
Mobile games availability | Excellent | Games are compatible with mobile devices such as smartphones and tablets. Users can choose whichever device they prefer. |
Game filters | Mediocre | The site lacks more advanced filters to sort the games by category, provider, or feature. |
Search function | Good | The site has a function that allows users to find their favourite games quickly and easily. |
Loading speed | Excellent | The games load fast and run without any glitches or errors. |
UX and UI rating | Good | The interface is simple and intuitive. Controls are simple and responsive. The design is bright and cheerful, with heart-shaped icons and logos. |
Heart Bingo delivers an online casino service with a selection of games, generous bonuses, promotions, and excellent customer support. Committed to security and fair play and compatible with mobile devices, it’s a prime choice for players in search of a reliable and entertaining gaming opportunity. I’d rate it 4 out of 5 stars for usability.
Heart Bingo legally operates in the UK and beyond, holding licences from the Gambling Commission of Great Britain, the Revenue Commissioners of Ireland, and the Government of Gibraltar. These authorisations permit it to offer casino and bingo games alongside bets on real and virtual events. The licence numbers are provided in the table below.
Licence Type | Licence Number | Regulator |
---|---|---|
Remote Casino/ Bingo/ Betting | 39576 | Gambling Commission of Great Britain |
Remote Gambling | 1010233 | Revenue Commissioners of Ireland |
Remote Gambling | 001 and 014 | Government of Gibraltar |
Heart Bingo is committed to offering a secure gambling setting, using advanced encryption to protect user personal and financial details. It complies with anti-money laundering and fraud prevention regulations, conducting verification checks so that only those above 18 can use its services. With no blacklisting or significant sanctions, customers are advised to gamble responsibly.
Heart Bingo provides multiple tools for responsible gambling, including deposit limits, playtime reminders, timeouts, self-exclusion, and account closure. Additionally, users can visit the Safer Gambling section on their site or app for advice on responsible play and links to external support entities like GamCare. The table below outlines these gambling control features.
Deposit Limits | Customers can impose limits on daily, weekly, or monthly deposits. Limits can be lowered anytime; however, raising them requires 24 hours and confirmation, ensuring responsible account management. |
---|---|
Gambling Time Reminders | Customers can adjust pop-up alert frequencies during casino play, opting to dismiss, check transactions, or return to the main page. In the UK, unremovable hourly reminders are mandatory. |
Time Out | Customers can pause their gambling account for 24 hours to six weeks, blocking access and marketing communications. This suspension is irreversible once activated. |
Self-Exclusion | Customers may opt for a gambling block lasting six months to five years, prohibiting login or marketing communications. Once set, self-exclusions are irreversible without phoning customer support to reactivate accounts. |
Account Closure | Customers may terminate their account via live chat or email. It remains closed until reopened, or a new one is initiated within a five-year limit. Personal details are kept for five years. |
SSL Encryption | Heart Bingo uses SSL encryption to secure the transfer of data between the user’s device and the site or application, meaning that it is encrypted and cannot be intercepted or altered by third parties. |
Protection of Minors | Heart Bingo prohibits under-18s from gambling or creating accounts conducts age verification checks, may request a proof, and suggests keeping login details private and using child protection software on devices. |
Responsible Gaming Seals | Heart Bingo displays GamCare and GamStop logos, indicating backing for services assisting with gambling challenges, providing essential guidance, and a self-exclusion mechanism from online betting sites in Britain. |
Heart Bingo is a reliable and secure online casino with valid licences from esteemed regulators. It offers a range of gambling services and responsible gaming features to help customers stay in control. The website and app are user-friendly, prompting a 5/5 rating from me.
For those seeking bingo bonuses, deposit deals, or Heart Bingo free spins, these can be accessed on the official website. Additionally, the promo code requirement for these promotions is typically not necessary. In the event that Heart Bingo promo codes are required, they can be obtained via this page.
New customers can receive a 300% deposit bonus worth up to £30 and 100 Free Spins on the Make Me a Millionaire Slot Game at Heart Bingo. To qualify, register an account, opt in via the Promos tab, and make a deposit of £10 or more. Then, play £10 in any Bingo Room within seven days.
The 300 Free Bingo Tickets are available in the Heart Bonanza Bingo Room, with ticket values ranging from £0.01 to £0.10. Free tickets and any associated winnings are credited directly to your cash balance. The 100 Free Spins, valued at £0.10 per spin, are credited for the Make Me a Millionaire slot game, with winnings paid into your withdrawable balance. There are no wagering requirements on winnings from either the Free Bingo Tickets or the Free Spins.
Both Free Bingo Tickets and Free Spins will expire after 7 days if unused. Only new customers are eligible, and the offer is limited to one per household.
New customers at Heart Bingo can receive a £50 Bingo Bonus plus 25 Free Spins on the Heart Bonanza Slot Game. To qualify, simply create an account, opt in to the promotion, and make a deposit. Then, wager £10 on any Bingo or Slot Games within seven days of registration.
The £50 Bingo Bonus is usable in any Bingo Room and winnings can be withdrawn as cash. Additionally, the 25 Free Spins are valued at £0.20 per spin and can be activated by launching the Heart Bonanza game. Both the Bingo Bonus and No Wagering Free Spins must be used within 7 days or they will expire.
This offer is limited to one per household and can only be claimed with your first deposit. The minimum deposit is £10, and no wagering requirements apply.
The site provides another sign up offer for those joining the service, bestowing 400 Bingo tickets and the chance to win £500. To avail of this offer, new players must first create an account and opt into the promotion through the Promos tab. The initial deposit, which must be a minimum of £15, should be made using Apple Pay or a Debit Card and the equivalent must be played on Bingo within 7 days of registration. The reward includes 400 free Bingo tickets, which can be used in the Bubble Wild Bingo Room. The value of these tickets ranges from £0.01 to £0.10 and any winnings from them go directly into the player’s cash balance, ready for withdrawal.
This offer also includes a single entry into a prize draw for a chance to win £500, which will be held on a monthly basis and the winner will be contacted by phone or email. It’s essential to note that if the prize isn’t claimed within 24 hours, it may be forfeited. Restrictions apply, such as this being a one-time offer per customer, exclusive to the player’s first deposit, and the account must remain active.
Receive a £20 Bingo Bonus when you play £5 on any Bingo or Slot Game at Heart Bingo. This bonus can be applied to any Bingo Room, with winnings credited directly to your cash balance. To claim, simply register a new account, opt in via the Promos tab, and make your qualifying wager of £5 within seven days. Please note, this offer is available only with your first deposit.
The £20 Bingo Bonus expires 7 days after being credited if unused, and only new customers are eligible. The promotion is limited to one per household, and duplicate accounts are not permitted. Be aware that the minimum deposit is £5, and wagering terms may apply.
Newcomers can benefit from the Newbie Room after spending as little as £0.01 on Bingo tickets. Upon your first Bingo wager, you gain entry to the Newbie Room for a period of 120 hours. This room opens for two sessions daily, from 1:00 pm to 2:00 pm and 6:00 pm to 7:00 pm, allowing you to participate in 5x Session 1 and 5x Session 2 over five days. The Newbie Room is a temporary perk, only available 5 days after your first game, to give you a sense of the community and potential rewards.
The rules set by BV Gaming Limited establish a cash benefit cap of £10,000 per customer per day, ensuring fairness and responsible gaming. Also, customers can withdraw their cash balance at any point without affecting their qualifications or winnings from this promotion. It’s a welcoming space for beginners to start, with the potential to win without a significant initial commitment.
By opting in and wagering £20 on selected slots, including popular titles like Double Bubble and Tiki Island, players earn the opportunity to spin the Wheel. This offer is active daily from midnight to 11:59 pm, spanning from the 1st of April to the 31st of May. The wheel bestows rewards ranging from 30p to £5 in bonus funds or a limited quantity of £100 cash prizes, which, if not won, do not affect the availability of other prizes.
Bonus funds must be used on the selected slots and will expire after seven days. Participants can take part once per day, with the provision that the promotion must be visible on their PROMOS page. Heart Bingo also sets a maximum daily cash benefit from bonuses at £10,000, ensuring fair play and adherence to promotional limits.
Heart Bingo invites participants to try their luck daily with the Feel Good Free Wheel promotion, a complimentary feature brimming with a multitude of rewards. Once you opt in, you’re granted the opportunity to spin the wheel each day, which could result in winning Free Spins, Bingo Tickets, Slot Bonuses, cash prizes or unique offers. Notably, the extra spins are applicable on the Gold Train Slot Game, valued at £0.03 per round, with winnings paid into your cash balance.
Bingo Tickets are for the exclusive Heart Bonanza Bingo Room and also translate to withdrawable funds if they turn out to be winning ones. Slot Bonuses, on the other hand, can be used across various games and similarly, translate to withdrawable cash. The promotion is valid daily from midnight to 11:59 pm, and all prizes, unless used, expire after 7 days. Exclusive special offers related to Bubble Wild Bingo and Slot Game are also part of the reward, subject to their own play and expiry conditions. This eventful promotion maintains a one-per-person limitation, ensuring fair play and adherence to the promotion’s terms.
Heart Bingo presents a stirring offer every Wednesday where members can win bonuses by simply playing their favourite slot games. Members must opt into the promotion through the Promos tab and wager a minimum of £50 on any slot game to participate. Upon completing the wager, they get to open the Wild Wednesday Box, which may contain extra rounds, slot bonuses, or even cash rewards.
The Free Spins are designated for the enthralling Temple of Treasure Megaways, a game boasting a maximum win potential of 10,000 times the bet across 117,649 paylines. Bonus Funds from this promotion are applicable on selected slots, including King Kong Cash and Wild Wild Banana. Prizes will be claimed the same day before 11:59 pm and come with a 7-day expiration. The promotion underscores that only a limited number of £50 Cash Prizes are available daily.
To take part in this promotion, members must opt in and then play £20 on certain Slot Games, which enables them to spin the Wheel on the same day and claim a guaranteed prize. The Wheel offers an assortment of rewards, including Free Spins on the Heart Bonanza Slot Game, Bonuses for Heart Slingo, and Heart Bonanza Branded Megaways, or a chance to win cash up to £100.
This promotion runs daily, allowing a spin between midnight and 11:59 pm. Participants should note that the £100 cash prizes are limited, and if already won, other prizes remain available. Rewards not used within 7 days will expire, and this promotion is limited to once per day per user, with the wager counting towards the first offer opted into.
Players can join Drops & Wins Slots by opting in and placing a minimum bet of £0.05 on selected slots like Wolf Gold and Big Bass Bonanza. Points for the leaderboard are tallied based on the win multipliers in relation to the bet, leading to potential wins from a prize pool. The top spot wins £5,000.
Mega Wheel Madness is the next promotion in the series. To participate, players launch the qualifying game and opt-in, potentially winning a random cash prize with each real money bet of at least £0.20. Prize Drops are daily, and a separate Friday Mega Tournament offers a chance to win from a £50,000 prize pool, with the top prize being £10,000. Drops & Wins – Crash & Win lets players bet on games like Big Bass Crash. They can win £3,500 a day with no wagering requirements.
Each promotion lasts from 6 pm on 06/03/24 to 6 pm on 05/03/25. Leaderboards update in real time, and prizes are awarded automatically. Heart Bingo works with Pragmatic Play for this event, ensuring players in eligible jurisdictions can take part. You can win and withdraw your winnings at any time.
At Heart Bingo, the Pick ‘n’ Mix promo for existing players offers the opportunity to receive rewards by playing Bingo. The initial promotion, the £5 Pick ‘n’ Mix Box, asks players to opt in and spend £5 in any Bingo Room to open a box that could contain up to £20 in cash, free tickets, or Bingo bonuses. These bonuses are applicable in any Bingo room, and the rewards from this offer expire after 7 days.
Players who choose to take part in the £10 Pick ‘n’ Mix will open a Posy, and those who participate with £20 will open a Seashell, with both promising similar types of prizes. The promotions are structured to allow players to open as many boxes as they like within the daily time frame of midnight to 11:59 pm. It’s worth noting that they are designed for direct recipients and adhere to a one-person-per-period rule to maintain fairness. Furthermore, participation requires agreement to terms set by the promoter, BV Gaming Limited, and adherence to all stated restrictions.
The promotions emphasise the ability of players to withdraw their cash balance at any stage of participation without affecting the outcome and outline the maximum benefit available from such bonuses.
I’d rate Heart Bingo promotions a solid 5 out of 5. After looking into their offers, I found the variety of welcome bonuses particularly appealing, especially as they have something for bingo and slot fans. The promptness of bonus delivery after meeting the initial deposit criteria was notable. The terms are clearly laid out, making it easy to understand what is required to benefit fully from each offer. Overall, this is an excellent option for online bingo and slot players.
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Heart Bingo’s loyalty scheme is designed to recognise and reward members for their consistent participation. The system consists of two main clubs: the Bingo Rewards Club and the Live Casino Rewards Club. Each club is specific to rewarding users based on their bingo or live casino activity and gives members a structured way to accumulate prizes through their play.
Bingo Rewards Club
Members must opt into this scheme and play cash on Bingo games. The rewards are structured as follows:
Participants can receive up to 335 Bingo tickets weekly. These tickets are available for the Heart Bonanza Bingo Room and are valued between £0.01 and £0.10. Winnings from these tickets add to the player’s cash balance and expire after 7 days if unused.
Live Casino Rewards Club
This club rewards players based on wagering in selected live casino games:
Bonuses must be wagered five times on specific games before winnings can be withdrawn. These bonuses expire within 7 days.
Eligibility for both programmes is confirmed through the visibility of offers on the player’s promotional page. Misuse of the offer can result in the withdrawal of bonus funds. Changes to the promotion can occur at any time, honouring existing qualifications until expiry.
After trying several promotions and participating in the Heart Bingo loyalty schemes, I find the tiered structure and the clear rewards quite compelling. The terms are clear and bonuses are credited promptly, allowing for careful management of participation. I would rate this rewards scheme at 5 out of 5 for its rewarding structure and frequent opportunities for bonuses, making it an attractive option for regular players.
Grasping the Terms and Conditions at Heart Bingo is pivotal for all players to maintain compliance and security within gambling. Here’s a summarised list of crucial points every player should be familiar with before using any services at Heart Bingo:
Players should thoroughly review and understand these terms to participate responsibly.
Register and verify your profile at Heart Bingo if you want to join the fun and play online bingo or slots. The process is simple and quick; you can start playing in minutes. Here are the steps you need to follow:
The first step is to click on the green Sign Up button at the top-right corner of the homepage. This will open a registration form where you need to enter some basic information.
The registration form has three sections. The first one asks you to enter your first and last names and then press Continue.
The second section asks you to choose your gender and enter your email, password, mobile number, date of birth, and address or postcode. Then, press Continue.
The final part of signing up requires choosing your preference for receiving marketing communications from Heart Bingo, including email, SMS, phone, or mail. Make sure you’ve read and agreed to their terms, privacy notice, and cookie policy, and confirm you’re over 18 and aware of the gambling risks.
Upon submitting your Heart Bingo registration form, you’ll get a confirmation email requiring account verification via a provided link. Additionally, identity and address proof, such as a passport or utility bill, must be uploaded or emailed to [email protected] for document validation, allowing you to commence playing post-deposit.
Heart Bingo hosts a substantial collection of over 3,000 slot games, along with a range of Megaways slots, jackpot games, and more, appealing to various player preferences. The interface presents an easy-to-navigate layout where you can quickly locate games from renowned developers. New and returning customers will find games ranked by popularity and theme, ensuring there is something for everyone.
Game Type | Quantity | Most Popular Game |
---|---|---|
Slots | 3,000+ | Rainbow Riches |
Megaways Slots | 150+ | Chilli Picante Megaways |
Jackpot Slots | 100+ | Viral Spiral |
Slingo and Instant Win Games | 70+ | Slingo Rainbow Riches |
Live Casino | 100+ | Exclusive Blackjack |
Bingo | Various | Penny Power |
At Heart Bingo, you can find the RTP of each slot in its information or settings menu. This allows players to see the expected percentage of wagered money a slot will return over time. Unfortunately, Heart Bingo does not offer a demo mode for players to practise games without monetary commitment, focusing instead on attractive offers for new and existing users.
Heart Bingo offers over 3,000 slot games, capturing themes from TV shows, films, romantic narratives, and the glitz of Vegas. This selection includes timeless 3-reel slots, appealing to those who appreciate classic gaming simplicity. Each theme provides players with unique symbols and game mechanics. Romantic slots, for instance, feature love-inspired symbols and backstories.
Here’s a summary of some popular Heart Bingo slots available:
The Megaways slots at Heart Bingo have a dynamic reel system with up to 117,649 ways to win. Each spin changes the paylines, making the outcomes unpredictable. There are over 150 Megaways titles at the casino, with themes ranging from nature to game shows. Players can explore options from Aztec to Wild West settings.
Top Megaways slots at Heart Bingo:
At Heart Bingo, jackpot slots promise larger potential winnings with over 100 titles available. Favourites like Mega Moolah, WowPot, and the Jackpot King series, alongside daily and mega jackpot games, are accessible to players seeking significant prize opportunities.
Leading Jackpot slots at Heart Bingo:
Heart Bingo has more than 70 instant win and Slingo titles. This collection offers a fresh take on traditional games, appealing to those who want something new. With each session, you can complete patterns and win, which makes the time at Heart Bingo more compelling. Instant games and scratchcards at Heart Bingo are fast-paced and fun, with immediate prize reveals. These games don’t require much strategy, so you can win right away.
Best Games in the category:
Game | Developer | RTP | Release Date |
---|---|---|---|
Slingo Racing | Slingo Originals | 96.33% | 2022 |
Slingo Deadliest Catch | Slingo Originals | 95.70% | 2023 |
Slingo Starburst | Slingo Originals | 96.50% | 2021 |
Slingo Advance | Slingo Originals | 95.00% | 2020 |
Fishin’ Frenzy Scratchcard | Blueprint Gaming | 80.00% | 2019 |
Genie Jackpots Instant | Blueprint Gaming | 96.06% | 2018 |
Cash Buster Extreme | IWG | 93.05% | 2022 |
Tiki-Tac-Toe | IGT | 93.00% | 2020 |
Cherry Blast Scratchcard | Iron Dog Studio | 95.00% | 2020 |
At Heart Bingo, the live casino and table games offer a genuine casino atmosphere with dealers and interactive play. Popular choices include roulette variations and poker classics. There are more than 100 titles in this category.
Popular live casino and table games:
Game | Type | Developer | RTP | Release Date |
---|---|---|---|---|
European Roulette | Table Game | Evolution Gaming | 97.30% | 2014 |
Lightning Roulette | Table Game | Evolution Gaming | 97.30% | 2018 |
Texas Hold ’em | Table Game | Evolution Gaming | 99.37% | 2016 |
Live Three Card Poker | Table Game | Evolution Gaming | 96.63% | 2014 |
Infinite Blackjack | Table Game | Evolution Gaming | 99.51% | 2018 |
Arena All Bets Blackjack | Table Game | Playtech | 99.46% | 2020 |
Monopoly Live | Live Game Show | Evolution Gaming | 96.23% | 2019 |
Deal or No Deal Live | Live Game Show | Evolution Gaming | 95.42% | 2019 |
Heart Bingo has a wide range of bingo rooms with different styles and themes to suit every player’s preference. Players can choose from traditional 90-ball bingo, faster 75-ball bingo, varied 80-ball bingo and fast 30-ball bingo games. The site also hosts bingo specials and offers video bingo. With different rooms for these games, players can find their favourites or try something new every time.
Bingo Games Availability:
Room Type | Available |
---|---|
90 Ball Bingo | ✔️ |
80 Ball Bingo | ✔️ |
75 Ball Bingo | ✔️ |
50 Ball Bingo | ❌ |
30 Ball Bingo | ✔️ |
Scratchcards | ✔️ |
Slingo | ✔️ |
Heart Bingo offers a solid range of games, with clear RTP stats for each, aiding transparency on potential returns. Though lacking a demo mode, the themes and game types are well presented. I’d give it 4 out of 5 as it meets expectations for those keen on a mix of slots and live casino games.
Heart Bingo provides a comprehensive mobile offering that is accessible on a variety of devices. You can access the casino’s wide range of games using a smartphone or tablet. However, it’s worth noting that not all games may be optimised for mobile devices. Heart Bingo has dedicated apps for both iOS and Android devices, allowing users to play on the go.
Feature | iPhone Casino App | Android Casino App |
---|---|---|
Heart Bingo App | https://apps.apple.com/gb/app/heart-bingo-play-slots-games/id1556238534 | https://play.google.com/store/apps/details?id=com.heartbingo.bingoapp&hl=en_AU&gl=GB |
Rating | 4.8 | 4.7 |
Reviews | 3.7K Ratings | 1.56K reviews |
Provider | BV Gaming Limited | BV Gaming Limited |
Size | 104.4 MB | Varies with device |
Compatibility | Requires iOS 14.0 or later | Requires Android 8.0 and up |
Language | English | English |
Last Update | 7 Mar 2024 | 28 Feb 2024 |
Version | Version 14.10 | Version 6.38.0.17091331 |
Heart Bingo has a pretty solid mobile offering, getting from me a score of 4.6 out of 5. It is a quick and easy way to access the site from a mobile internet connection, so if you are looking to play bingo and other games on the go, it’s a good option.
Heart Bingo presents deposit options focused on convenience and security. It supports currencies like Euros and Pounds Sterling, with deposit methods depending on the player’s location and selected currency. Due to UK Gambling Commission rules, credit cards are prohibited for Great Britain residents, who must use debit cards such as Visa and Mastercard, secured with SecureCode™. Deposit limits are £5 minimum and £1000 maximum, with Heart Bingo charging no transaction fees.
Payment Methods Overview
Payment Method | Commission Fees | Deposit Processing Speed | Minimum Deposit | Maximum Deposit |
---|---|---|---|---|
Visa | None | Instant | £5 | £1000* |
Mastercard | None | Instant | £5 | £1000* |
Maestro | None | Instant | £5 | £1000* |
Apple Pay | None | Instant | £5 | £1000* |
Google Pay | None | Instant | £5 | £1000* |
*Specific limits may vary; check the cashier for details.
How to Deposit Funds into Your Account
Heart Bingo’s deposit system is distinguished by its commitment to security, with measures such as SecureCode™ and compliance with anti-money laundering regulations. However, the unavailability of credit card use due to regulatory restrictions and the absence of direct online bank transfers may limit some users’ options. The addition of Apple Pay is a modern touch, appealing to users who prefer mobile payments.
Heart Bingo offers a dependable deposit system, earning a 3.8/5 rating. The absence of some payment methods, like PayPal, is noted, but the use of SecureCode™ for debit cards and the availability of Apple Pay meet various preferences. A clear process for adding funds and strong protection distinguish it, although adding online bank transfers would improve their offerings.
Heart Bingo provides a secure and efficient system for withdrawing your winnings. Players can choose the option that best suits their needs and gives them quick access to their funds. The casino prioritises security, requiring documentation for verification purposes to protect all customers. Withdrawals must be made via the original deposit method, maintaining a closed loop for added security.
Withdrawal Methods Overview
Heart Bingo provides several methods for withdrawing funds, such as debit and credit cards, FastFunds, BACS, and telegraphic transfers, accommodating UK and international players alike. Notably, the FastFunds option is a highlight for its rapid processing time, appealing to players seeking swift access to their funds.
Step-by-Step Withdrawal Instructions
Withdrawal Methods and Specifications
Method | Commission | Withdrawal Time | Min Amount | Max Amount |
---|---|---|---|---|
Debit Cards | No charge | 2-5 working days | £5 | £30,000 |
FastFunds (VISA) | No charge | Within 30 minutes | £5 | £50,000* |
BACS (UK Only) | No charge | 1-3 working days | £5 | £50,000* |
Telegraphic Transfer | £10 + additional charges | 3-10 working days | £5 | £50,000* |
Apple Pay | No charge | 1-3 working days after release | £5 | £50,000* |
*Check the cashier for your specific maximum limit.
Tips for a Fast Withdrawal Process
Troubleshooting
If issues arise, such as delays beyond the stated time or failed withdrawals, contact Heart Bingo’s customer support immediately. Provide all relevant details to expedite the resolution process.
Heart Bingo’s withdrawal process earns 4 out of 5. It features several methods, notably the swift FastFunds option. Telegraphic transfer costs may deter some abroad players, yet the system’s efficiency, safety, and ease offer reliable payouts. Required documentation, crucial for security, may extend first withdrawals but fosters a secure atmosphere.
Heart Bingo provides its players with round-the-clock customer support, ensuring that help is always available when needed. With agents on hand 24/7, players can get assistance anytime, day or night. Below are the methods for contacting the Heart Bingo support team:
Let’s summarise the support options available:
Contact Method | Availability | Average Response Time | Link |
---|---|---|---|
Live Chat | 24/7 on website | Immediate | Accessible via website |
24/7 | Within 24 hours | [email protected] | |
Phone (Text Only) | 24/7 | Varies | +447897015152 |
Callback Request | 9 am – 9 pm | Scheduled call during operating hours | Via Request a Callback option |
FAQ Section | 24/7 Self-service | Immediate | Accessible via website |
Social Media | Varies | Varies | Facebook, X |
Heart Bingo’s support network efficiently addresses player queries. Most responses are prompt, with a pledge to resolve complaints via email within 14 days. The option for a scheduled phone conversation adds a considerate touch. My assessment rates their customer service at a 4.5 out of 5, reflecting their effective aid, with minor scope for improvement in communication time frames on text and social media.
When registering with Heart Bingo, customers must undergo a verification procedure to confirm their identity and legitimacy to utilise the service. Here is a breakdown of the essential facets of the process:
Registrants should be prepared to supply these details and documents after creating their account. It’s essential to follow these steps accurately to affirm your eligibility to use the services offered by Heart Bingo and to maintain the validity of your account for depositing and withdrawal of funds.
Exploring Heart Bingo’s standing in the online gaming community, I’ve sifted through feedback across Trustpilot and AskGamblers. This examination has revealed a multifaceted view, with significant praise for customer interactions yet also room for improvement. My focus now turns to dissecting the insights and observations from actual players, to present an honest overview of what you can anticipate from Heart Bingo.
Analysing Trustpilot reviews, the sentiment towards Heart Bingo leans towards the positive, particularly where customer service is concerned. The average rating of the casino on the platform is 3.5 out of 5. Numerous players have highlighted some support team members for their efficient resolution of issues. This kind of personalised service resonates well with customers, illustrating Heart Bingo’s commitment to addressing individual needs and inquiries.
Players have shared positive comments about the site’s slots, praising the fairness of the games and the ease with which they can collect their winnings. Comments about the site’s efforts in promoting safe gambling practices through deposit limits also emerge, albeit with differing views on their impact.
However, it’s important to acknowledge the less positive feedback as well. Some players have expressed discontent with the payout procedures and the overall environment. Nonetheless, the response from Heart Bingo’s team to such feedback is noteworthy. They suggest continuing the conversation to address any concerns. This shows a willingness to receive feedback and a commitment to improvement if needed.
The frequency and quality of interactions between Heart Bingo representatives and customers on Trustpilot are substantial factors in assessing the brand’s customer service. The company’s representatives demonstrate a consistent and understanding approach to both praise and criticism, inviting further communication to address any outstanding concerns.
Reviews of Heart Bingo on AskGamblers offer a spectrum of perspectives, with a rating of 3 out of 5. Some users have expressed discontent, mentioning that the bonuses do not meet expectations and that the referral payouts and bingo ticket offerings are misleading. The VIP programme has also received criticism for not delivering sufficient benefits to frequent depositors, alongside reports of discourteous interactions with the customer service team.
Conversely, withdrawal processes have been commended for their promptness despite some reports of inconsistent time frames.
Several accounts highlight a potential issue in customer relations, particularly in managing disputes and account suspensions. It suggests that customer support may need to adopt a more lenient and supportive dialogue with users.
Given these reviews, it seems that Heart Bingo is on solid ground with its core gaming operations but is facing turbulence when it comes to customer relations. For improvement, reevaluating customer interaction policies could be beneficial, aiming for a less punitive and more supportive approach.
Heart Bingo has certainly found its niche, focusing primarily on bingo lovers. Yet, it doesn’t shy away from offering a bit more to those looking for variety. With a robust selection of games ranging from the traditional 90-ball to the more unique Heart Bonanza Bingo, it’s clear players won’t be short of options. Besides bingo, there’s a solid selection of slots and table games. The vibe here is all about variety. Games are supplied by leading names like NetEnt and Microgaming. And jackpots that can reach into the thousands, making it a proper inspiring place to play.
Safety and fairness are very important when it comes to internet gaming. Heart Bingo doesn’t skimp on these fronts. In addition, thanks to the site’s compatibility with my smartphone, I can play my favourite games on the go. It made my daily commute a bit more bearable.
The welcome mat at Heart Bingo rolls out with a thank you in the form of a sign-up offer. Just a tenner spent on bingo or slots (bar Aviator) unlocks a bounty of bingo tickets, up to 300 if you play your cards right. It’s a signal that sets the tone for the generosity sprinkled throughout the site.
With a rating of 4.5, Heart Bingo solidifies its position as a sterling choice for both serious bingo players and those looking for a flutter on other games. This rating reflects not just the quality and breadth of the gaming options but also the site’s commitment to security, mobile accessibility, and rewarding player loyalty. Heart Bingo is an excellent alternative for anybody looking to have fun online. Even if some things may be improved, in my opinion, its advantages greatly outweigh the disadvantages.
To confirm if you’ve opted into an Heart Bingo offer, check the ‘Offers’ page. Those requiring opt-in will be labelled ‘Opt In Required’. To opt-in, select the promotion and click the green ‘OPT IN’ button. Once successful, the status will update to ‘In Progress’. Then, simply follow the specified steps in the Terms & Conditions to claim the offer.
If you receive an error message while playing a casino game, it’s often due to a technical glitch. Heart Bingo logs all play, which helps pinpoint and rectify any specific disrupted rounds, allowing you to continue. Should a game not conclude, trying to log out and back in might help as the game should resume. For persistent issues, such as receiving an error message indicating another game is open, clearing temporary files and Java cache might help. If problems persist, contacting customer support with details of the game, the start date and time of the issue, and the total stake can lead to a fix within 72 hours. Heart Bingo aims to credit stakes or winnings from incomplete rounds but isn’t liable for losses stemming from technical faults.
At Heart Bingo, the most you can win from all Casino, Live Casino or Bingo games in a single day is capped at £250,000. This ceiling is firm even if the potential maximum payouts for individual games exceed this amount. However, this cap does not hold for progressive jackpot wins, which are paid out without any upper limit.
N. Hill
United Kingdom
Dora Smith
United Kingdom
Ruby Martin
United Kingdom
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