- Best CasinosBest Casinos 488
- No Deposit BonusesWay Of Playing
- Free SpinsFree Spins 803
- Deposit BonusesDeposit Bonuses 1,042
- About UsAbout Gamblizard
Bingo Games Welcome Bonus
Up to 500 FS
Play#Ad, 18+, GambleAware.org | New players only, £10 min fund, £8 max win per 10 spins, max bonus conversion eq...ual to lifetime deposits (up to £250) to real funds, 65x wagering requirements. Full Bonus T&C Show more
In this review, we’ll check out Bingo Games to see if it lives up to its catchy name and truly delivers a jackpot-worthy bingo scene or merely falls flat among many online gambling sites. We’ll thoroughly examine the variety of games available, explain the processes for making deposits and cashing out, and evaluate how quickly their customer support responds to inquiries. We’re also taking a closer look at how well the mobile version functions and the overall design of the user interface to give you a detailed view of what’s on the table. We aim to arm you with the facts, providing clear and impartial insights that help you decide if Bingo Games is worth your bet.
Launched in 2020, Bingo Games, managed by Jumpman Gaming Limited, quickly carved out a space for itself among bingo fans. Despite being a newcomer, the site closely resembles its sister sites, with a design and selection of games that regular players will recognise. This consistency in layout and options provides a reliable level of service but also brings over some recurring issues typical of the Jumpman Gaming model.
What sets Bingo Games apart? The site’s visual design and easy navigation catch an eye immediately. With a rich library that spans different bingo styles and extends to slots and other casino games, Bingo Games covers the basics of online casino play.
Yet, the site doesn’t stray far from the conventional path other Jumpman Gaming sites laid out. This might push away those in search of something unique or innovative. While frequent, the promotions and game updates tend to replicate the approach seen across the network, which could become monotonous for frequent users.
Company information:
| Parent Company Name | Jumpman Gaming Limited |
|---|---|
| Website | bingo.games |
| Head Office | La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ |
| CEO | Ben Starr |
| Company size/Employees | 51-200 employees |
Upon entry to Bingo Games’ website, visitors are greeted with a striking blend of blue and pink hues adorned with animated bingo balls that create a lively backdrop. This visual choice immediately sets a playful tone.
At the front of the page, one can see a sizable advertisement banner promoting a No Deposit + Welcome Bonus, designed to catch your eye without crowding the webpage. The layout is clean, with clear tabs that make it easy to navigate the site and locate games or information without fuss. This simplistic design benefits new users exploring an online casino for the first time.
The games are organised into categories, making it simple to discover new favourites or popular picks. A useful feature is an option to save games to a favourite list, adding a personal touch to your browsing. On the downside, there needs to be a filter for game providers for those who prefer specific game developers. A noticeable con that makes it harder for players to find specific provider games or similar games to their favourites. Still, the site does include a helpful search function, which aids in quickly finding games, somewhat mitigating the disappointment in filtering systems.
Ironically, despite its name, Bingo Games doesn’t quite deliver when it comes to bingo. The range and depth of bingo options fall short of expectations, a notable contradiction given the casino’s branding.
Usability aspects:
| Aspect | Evaluation |
|---|---|
| Ease of Navigation | Simple, with clear menus and accessible links. |
| Mobile Games Availability | Adequate, with most games optimised for mobile play. |
| Game Filters | Basic: allows sorting by alphabetical order only. |
| Search Function | The functionality helps quickly find specific games. |
| Loading Speed | Average; comparable to other similar online casinos. |
| UX and UI Rating | Standard; functional yet unremarkable design. |
When it comes to usability and first impressions, Bingo Games Online Casino scores a 3,5 out of 5. It has a user-friendly and nice-looking design, making it a good choice for people new to online casinos or those who like easy-to-use and attractive sites. However, it doesn’t offer many bingo games, which is surprising since it’s called “Bingo Games” Online Casino. Also, the site needs better options for sorting and finding specific games, which can make it harder for users to find what they want, and the lack of provider filters did its damage.
Bingo Games, holding license number 39175, is recognised for adhering to the stringent regulations set by the Gambling Commission of Great Britain. This certification confirms that the casino’s operations in remote bingo and casino games meet the high standards of fairness and security required in the UK.
Security aspects:
| Aspect | Details |
|---|---|
| SSL encryption | 128-bit |
| Deposit Limits | Yes |
| Activity Limitations | Yes |
| Self Exclusion | Yes |
| Protection of Minors | Net Nanny, GamCare |
| Problem Gambling Organisations | Gamcare, Gamblers Anonymous, Gambling Therapy |
| IT-Security | E5 |
| Firewall | Yes |
| Anti Money Laundering | Identity and source of funds checks |
Focusing on player security and advocating for responsible gambling, Bingo Games starts with a simple questionnaire designed to help players assess their gambling behaviours. This tool is vital in identifying potential gambling issues early on. The casino also allows players to set deposit limits and opt for self-exclusion or temporary breaks, enabling them to control their gambling activities effectively.
Bingo Games is also vigilant against underage gambling. It suggests using certain tools like Net Nanny alongside services from GamCare to prevent minors from accessing gambling content online.
For those struggling with gambling, Bingo Games directs them to reputable support organisations like GamCare, Gamblers Anonymous, and Gambling Therapy. These groups provide essential support and are available to help during crises.
Regarding cybersecurity, Bingo Games utilises SSL encryption technology to protect personal and financial information during transactions. This security measure guarantees that player data is kept confidential and secure from any potential breaches.
Bingo Games’s commitment to security and responsible gambling is evident from its comprehensive measures and regulatory compliance. The casino takes serious steps to provide a safe space for its users. While I rate the casino’s safety and responsibility initiatives 4 out of 5, it’s clear that they place significant emphasis on maintaining a trustworthy and secure setting for their users. The detailed measures reflect their dedication to player safety and responsibility in gambling activities.
For those venturing into Bingo Games, it’s wise to have a handle on the key rules and requirements that will shape your interaction with their services:
You’ll find the process relatively simple when signing up for Bingo Games. I’ve recently gone through this myself and am ready to guide you through it so you can get started promptly. Here’s a detailed breakdown of each stage:
Initiate the Process: Hit the pink ‘Join’ button int the top right corner.
Choosing How to Register: You have a couple of options here, either using PayPal for a speedy sign-up or completing a standard registration form. PayPal might speed things up by filling out some fields automatically.
Inputting Your Details: You’ll start by entering your personal information—name, contact details, and birthdate. During this step, it’s essential to accept the Terms and Conditions to move forward.
Adding Your Address: The next phase involves entering your home address. Accuracy here is vital to prevent any delays with later account verification.
Setting Up Your Player Profile: This is where you’ll choose your username and password. You also get to tweak settings like opting in or out of receiving newsletters and promotional content.
Email Verification: Once your form is filled out, you’ll get an email with a verification link. Click this link to confirm your email address and activate your new account.
Document Submission for Withdrawals: You must prove your identity to cash out any winnings. This is typically done by submitting a government-issued ID and a recent utility bill.
Once your account is up and running, here are some smart moves to consider:
At Bingo Games, players are introduced to nearly a dozen promotional activities that aim to improve their gamble. Be you a new player just starting or a regular at the slots and tables, the casino has structured several opportunities where spins, cash prizes, and unique rewards are up for grabs. However, it’s important to approach these bonuses with an understanding of their attached conditions, as some of the points there may influence the overall benefit and accessibility of the offers.
Bingo Games introduces new players to its selection of slot games with a special Welcome Promotion. Upon signing up, you can spin the Mega Wheel, which could reward you with prizes like Amazon vouchers or up to 500 Free Spins on popular games such as Fluffy Favourites, Starburst, Fluffy Too, and Big Bass Bonanza. However, it’s crucial to understand that winning a prize is not guaranteed.
The welcome bonus comes with a high wagering requirement of 65 times, which is typical for Jumpman Casinos but may be daunting for some players. This means substantial play is required before any winnings can be withdrawn, potentially making it less appealing if you prefer bonuses with easier access to winnings.
Bingo Games also offers a unique Rewards Reel feature, which is accessible exclusively to funded players. This feature allows two spins per day—one between 08:00 AM and 7:59 PM, and another from 8:00 PM to 7:59 AM. Missing the designated time for a spin means forfeiting it for that day, which requires strategic logging in.
The game offers instant rewards like 10 Free Spins if you match three “10 Free Spins” symbols. Players can collect specific symbols throughout the week to unlock additional Free Spins, with prizes including 5, 10, or 20 Free Spins, depending on the symbols collected. However, each Free Spins prize from collectables can only be won once per week, and the collectable symbols reset every Monday.
Like the welcome bonus, the Rewards Reel comes with a 65x wagering requirement on any wins from the Free Spins, which could make the actual benefit of these spins less significant unless one is ready to commit heavily to playing on the site.
Every month, Bingo Games spices up the gaming environment with special giveaways, offering a range of prizes from gadgets to furniture. To participate, players need to wager at least £10 on a selected slot, gaining an entry into the giveaway. Each additional £10 wager provides another entry, boosting your chances of winning.
The dynamics of these giveaways are simple but entertaining, encouraging players to continue their involvement throughout the month to maximise their chances of winning varied and practical prizes.
The Non-Stop Drop Prize Draw is an ongoing event allowing players to win a share of £175,000 each month by playing qualifying games like Coin Strike: Hold and Win, Pirate Chest: Hold and Win, and Buffalo Power: Hold and Win. Prizes are distributed randomly and can be won on any spin, adding fun to regular play.
Players can increase their chances of winning by playing more and winning multiple cash prizes. All prizes are credited in real cash within 72 hours of winning, offering immediate rewards.
At Bingo Games, the Scratch for Cash promotion offers an intriguing chance to win £1,000 monthly. Players are entered into a monthly draw by wagering a minimum of £10 on any scratch card game featured under the ‘Scratch Cards’ tab. Participants secure further entries for every additional £10 spent on these games within the month, improving their chances of landing the prize. This opportunity extends across all Jumpman gaming sites, and if lucky, the winner receives £1,000 in real cash deposited directly into their account.
The PRO Free Spins promotion is designed for players who appreciate frequent and recurring opportunities for additional gameplay. Players can access the Mega Reel by depositing £20 or more and using the code PRO, which could grant them between 50 and 500 free spins on popular games such as Starburst and Fluffy Favourites. This code is redeemable once a week, providing regular players with consistent chances to gain extra spins. Once again, the 65x wagering requirements are involved here.
The Turbo Reel elevates the stakes with every deposit of £100 or more, giving players a chance to spin a reel where every segment has been boosted to award either 50 or 500 Free Spins. The opportunity to unlock the Turbo Reel is random, adding an element of surprise to larger deposits. The fun is spoiled by the brutal wagering requirements that didn’t avoid this deal as well.
Bingo Games offers funded players the chance to win over 10 Free Spins on the slot game Hot to Burn every Wednesday between 3-7 PM. By simply logging in during this window, players can claim a spin on the Mega Reel and potentially earn free spins. Just like most other deals providing spins, the wagering on these is 65x.
The Winner Winner Chicken Dinner bonus adds a unique twist by combining gaming with a real-world reward. The player with the biggest single spin win each month across all Jumpman gaming sites wins a £50 Just Eat Voucher. This promotion is creatively appealing and offers a tangible reward that extends beyond the virtual casino market. However, the lack of a cash alternative might not appeal to all players.
The No Deposit Bonus at Bingo Games is particularly appealing for newcomers. New players receive 10 Free Spins on Diamond Strike without depositing by simply registering and adding a valid debit card. However, this bonus comes with a high 65x wagering requirement and a maximum conversion limit of £50, making the actual benefit more challenging to realize.
Bingo Games offers a solid lineup of promotions for both players making regular deposits and newcomers trying their luck without a financial commitment. While the promotions are varied and interesting, the overarching 65x wagering requirement common across many bonuses could be a deterrent for players hoping to convert winnings into withdrawable cash more readily. Overall, considering the balance of creativity in promotions with the practical barriers to benefit from them, the bonuses at Bingo Games earn a collective score of 3 out of 5. They are attractive on the surface but require committed and frequent play to truly reap the rewards, which may only suit some players.
Bingo Games has rolled out a unique loyalty program that encourages players to collect trophies by completing various tasks. As players accumulate these trophies, they move up through different levels. Each level-up happens after collecting five trophies and brings more opportunities for free spins on the Mega Reel. The program is designed so that every advancement to a new level increases the number of free spins available.
The loyalty system is divided into multiple levels, with the rewards increasing as you progress:
| Level Range | Free Spins Rewards |
|---|---|
| 1-5 | 5+ Free Spins |
| 6-10 | 10+ Free Spins |
| 11-15 | 15+ Free Spins |
| 16+ | 20+ Free Spins |
The Trophy Mega Reels, where players can use their free spins, are updated monthly with various slot games. This regular update keeps the gamble fresh and fun, allowing players to try out different games often.
The 200 Club is a notable part of the program for highly dedicated players. Achieving 200 trophies earns a player a £10 Amazon Voucher. Additionally, every five trophies collected gives players a shot at winning up to 500 free spins. This could potentially accumulate to a massive total of 20,000 free spins.
However, the surface value of these rewards may be tempered by the conditions attached: there’s a 65x wagering requirement on the spins, which is, once again – very, very hight. What’s more, the loyalty program mainly rewards players with free spins rather than a selection of perks. Other programs might offer a mix of benefits like cashback, reduced wagering requirements, or even tangible gifts. The focused nature of this program on free spins alone could be disappointing for players who expect a broader range of rewards typically seen in VIP programs.
The Bingo Games loyalty program brings a playful and rewarding element to collecting trophies, linking them to tangible benefits like free spins and vouchers. While the program is a great fit for slot game players due to its emphasis on free spins, it might not meet the expectations of players seeking more varied benefits. The high wagering requirements further limit its broader appeal. Considering all these factors, the program could work as a solid choice for fans of slot games but may not appeal to everyone, earning it a 3 out of 5 rating.
Bingo Games brings a wide array of gaming choices to the table, ranging from slots and jackpots to scratch cards and table games topped with live dealer actions. This variety is backed by a solid roster of over 80 suppliers, including big names like Microgaming for slots and Authentic Gaming for live dealer games. Despite this, the site falls a bit short in the bingo department, featuring only ten rooms—a common scenario for sites under the Jumpman Gaming management.
Game availability:
| Game Type | Number of Games | Most Popular Game |
|---|---|---|
| Slots | 1,000+ | Thunderstruck II |
| Table & Live Games | 130+ | Mega Wheel |
| Jackpots | 70+ | Ozwin’s Jackpots |
| Scratchcards | 60+ | JaXpot 7s |
| Bingo Rooms | 10 | Super Heavy Weight |
Exploring the game lobby at Bingo Games is fairly easy. Games are neatly sorted into categories, allowing users to swiftly locate new and trending games, save their favourites for quick access, and hunt down specific titles using the search function. The inclusion of a search tool is another positive, helping players pinpoint games swiftly.
However, the interface misses out on advanced filtering options. This gap is particularly noticeable for a contemporary online casino, as players often expect to sort games by their favourite developers. The need for demo modes and a section dedicated to game payout rates, often called Return to Player (RTP), might also be a setback for those who prefer testing the waters before placing real bets.
For further details on what each game type offers and to explore their unique features and attractions, continue reading the following sections.
Bingo Games Casino features a massive collection of over 1,000 slot games, including both classic and innovative titles. This amazing range guarantees that every slot enthusiast will find something intriguing, be it a timeless favourite or a new game with entertaining features and dynamic gameplay.
The table below showcases some of the best slot games along with their RTP values and provider information:
| Game | Provider | RTP (%) |
|---|---|---|
| Thunderstruck II | Microgaming | 96.65% |
| Finn and the Swirly Spin | NetEnt | 96.62% |
| The Rodfather Megaways | Booming Games | 96.40% |
| Starburst | NetEnt | 96.09% |
| Gold Blitz | Fortune Factory Studios | 96.00% |
| 10,001 Nights Megaways | Red Tiger | 96.00% |
| Mining Pots of Gold | Microgaming | 96.00% |
| Gonzo’s Quest | NetEnt | 95.97% |
| Power of Rome | Booming Games | 95.60% |
| Sugar Rush | Pragmatic Play | 95.50% |
For those seeking the tingle of higher stakes, Bingo Games Casino includes over 70 jackpot games. These games are designed to provide suspense and the fun of potentially bigger payouts, with popular titles that span various themes and gameplay styles. Please remember that big rewards aren’t guaranteed.
Discover Top-10 most prominent jackpots available at Bingo Games:
| Game | Provider | RTP (%) |
|---|---|---|
| Ozwin’s Jackpots | Yggdrasil | 96.70% |
| Secret Garden Jackpot | Eyecon | 95.44% |
| 99 Time | Eyecon | 95.39% |
| Highland Reels | Eyecon | 95.05% |
| Stampede Jackpot | Eyecon | 93.20% |
| Temple of Iris | Eyecon | 92.90% |
| Piggy Payout | Eyecon | 92.90% |
| White Wizard | Eyecon | 89.90% |
| Irish Luck | Eyecon | 89.90% |
| Fluffy Mega Jackpot | Eyecon | 89.90% |
Bingo Games Casino presents a varied selection of over 60 scratchcard games. Ideal for players looking for quick results, these games are known for their simplicity and fast pace, making them a refreshing alternative to more traditional casino games.
See some of the prominent scratcher options you can play:
| Game | Provider | RTP (%) |
|---|---|---|
| JaXpot 7s | Design Works Gaming | 95.20% |
| Cut the Grass | Hacksaw Gaming | 92.77% |
| Break the Ice | Hacksaw Gaming | 92.04% |
| Happy Scratch | Hacksaw Gaming | 92.01% |
| Spinlotto Scratch | G.Games | 92.00% |
| Rainbow Riches Cash Cluster | Barcrest | 89.13% |
| Stargate Scratch | Light and Wonder | 87.00% |
| The Two Emperors | Flipluck | 70.05% |
| Summer Spike | G.Games | 60.57% |
| Gold Rush | Hacksaw Gaming | 58.67% |
With more than 130 table and live casino games, Bingo Games Casino has built a comprehensive gaming selection. The variety includes roulette, blackjack, poker, baccarat, and game shows, all designed to replicate the vibes of a real casino. Keep in mind that the casino groups both table and live games under ‘Table Games,’ which can make distinguishing between live and non-live options tricky.
Below, you can find the most prominent table & live game titles at Bingo Games:
| Game | Provider | RTP (%) |
|---|---|---|
| Atlantic City Blackjack | Microgaming | 99.65% |
| Jacks or Better | Microgaming | 99.54% |
| Quantum Roulette | Playtech | 97.31% |
| 10p Roulette | G.Games | 97.30% |
| European Roulette | G.Games | 97.30% |
| 7’s on Fire Live | Authentic Gaming | 97.14% |
| Deuces Wild | Microgaming | 96.77% |
| Mega Wheel | Pragmatic Play | 96.50% |
| Travel Fever | BGaming | 96.30% |
| Mega Sic Bo | Pragmatic Play | 95.47% |
Despite its name suggesting a wide range of bingo options, Bingo Games Casino has a relatively modest selection with just 10 bingo rooms. Given the casino’s branding, this might surprise those expecting a more detailed bingo focus. However, the available rooms do cover a decent variety of bingo types, including 30, 75, 80, and 90-ball games, along with several Slingo games that combine elements of slots and bingo for a unique twist.
Rooms are scheduled throughout the day, allowing games to be available at different times, which is convenient for those with varying schedules. However, given the casino’s emphasis on bingo in its name, the limited number of rooms might only partially meet players’ hopes.
Each bingo room at Bingo Games Casino provides essential details upfront, such as the time until the next game, the number of participants, and the total prize amount available. This transparency helps players decide where to spend their time and money. Popular rooms like Super Heavy Weight, Bingo Blast, and Animingo stand notable among the rest, offering varied gameplay and dynamic prize structures.
Bingo room availability:
| Type | Availability |
|---|---|
| 90-ball Bingo | ✔️ |
| 80-ball Bingo | ✔️ |
| 75-ball Bingo | ✔️ |
| 30-ball Bingo | ✔️ |
| Slingo Bingo | ✔️ |
Bingo Games Casino features a nice selection of gaming options, including slots and live dealer games, but the bingo selection could be improved despite the casino’s name. While the interface is functional and user-friendly, it lacks advanced filtering options, such as sorting games by provider, which could make browsing the broad game catalogue easier. Mixing live and table games under a single section doesn’t help anyone either. These shortcomings make it slightly harder for users to explore the full range of games. Despite these issues, the casino still provides a solid foundation for entertainment. Taking into account the variety of games and the current interface, Bingo Games Casino earns a rating of 4 out of 5, reflecting a good but improvable gaming site where better navigational tools could significantly improve overall player satisfaction.
Bingo Games Casino can be accessed on various devices, including smartphones and tablets, through a well-optimised mobile website. There are no dedicated apps for iOS or Android, but the mobile browser version works very well. It supports major browsers like Chrome, Safari, and Firefox, which makes it work across different devices.
The mobile version of Bingo Games effectively mirrors the desktop site. The layout adjusts well to smaller screens, and the game cards in bingo rooms are clear and easy to read. Side games are accessible via a small key with the Pragmatic Play logo, which expands to show more options. However, these side games can be small and hard to view on smaller smartphone screens.
From my experience, the mobile version of Bingo Games Casino is good, better than the desktop version at times. Games load quickly, and navigation is easy, making playing bingo and slots on a smartphone or tablet fun. The site responds well and has a clear design, although the visibility of side games on smaller screens could be improved. Overall, Bingo Games Casino provides a solid mobile performance without needing dedicated apps. The site is well-optimised for mobile use, with quick load times and intuitive navigation. However, the visibility of side games on smaller screens is an area for improvement. Given these points, I rate the mobile version of Bingo Games Casino a 4 out of 5. It matches the desktop version in functionality and ease of use, making it a reliable option for gaming on the go.
Bingo Games Casino provides several convenient options for adding funds to your account. You can start with as little as £10, but if you’re aiming for the Mega Reel bonus, a minimum deposit of £20 is required. Make sure there are no pending withdrawals. The available payment methods include debit cards and e-wallets, as well as PayPal and Pay by Mobile, which cover all the basics.
Deposit method information:
| Payment Method | Min. Deposit | Commission Fees | Transaction Speed |
|---|---|---|---|
| Debit Card | £10 | None | Instant |
| Paysafecard | £10 | None | Instant |
| Pay by Mobile | £10 | £2.50 on certain amounts | Instant |
| PayPal | £10 | None | Instant |
| Skrill | £10 | None | Instant |
| Neteller | £10 | None | Instant |
The payment methods include debit cards, e-wallets, PayPal, and Pay by Mobile. Here’s a detailed guide on how to deposit funds:
Deposits are processed instantly, allowing you to start playing right away. Most methods are free of charge, which is beneficial; however, note that using Pay by Mobile incurs a £2.50 fee for smaller deposits of £5, £10, and £20.
Bingo Games Casino has a solid list of deposit methods that make adding funds to your account efficient and hassle-free. While the fee for Pay by Mobile on smaller deposits might be a drawback for some, the lack of fees for other methods is a significant advantage. The deposit process itself is quick and user-friendly, making it easy to get started. The variety of payment methods and instant processing times are beneficial for those eager to start playing. Overall, Bingo Games Casino’s deposit system is reliable and efficient, meriting a 3,5 out of 5 rating, with the Pay by Mobile fee being the only downside.
When it comes to withdrawals at Bingo Games, players can use the same methods they used for deposits, with the exception of Paysafecard. The minimum withdrawal amount is £10, making it accessible for most users. One thing I didn’t like about the whole process is that every withdrawal incurs a £2.50 transaction fee, which can impact smaller withdrawals more noticeably, so keep this in mind. It’s good that they are upfront about it, but ultimately, no one likes fees on their withdrawals.
Cashout method information:
| Payment Method | Min. Deposit | Transaction Fee | Processing Speed After Pending Period |
|---|---|---|---|
| Debit Card | £10 | £2.50 | 1-3 days |
| Pay by Mobile | £10 | £2.50 | 1-3 days |
| PayPal | £10 | £2.50 | 1-3 days |
| Skrill | £10 | £2.50 | 1-3 days |
| Neteller | £10 | £2.50 | 1-3 days |
Here’s a step-by-step guide to withdrawing funds from Bingo Games:
Processing times at Bingo Games can be a bit lengthy. After requesting a withdrawal, it goes through a 72-hour pending period. Once this period is over, the funds typically take an additional 1-3 working days to reach your account. This waiting time might be inconvenient for those who prefer quicker access to their winnings.
To speed up your withdrawals, make sure your account is fully verified before requesting a cashout. This means submitting and getting approval for all necessary documents. Regularly checking your account for any pending verifications can also help prevent delays.
While the withdrawal process at Bingo Games is generally easy, it could benefit from faster processing times. The 72-hour pending period, followed by an additional 1-3 working days for the funds to appear, may be longer than some users prefer. Additionally, the £2.50 transaction fee for all withdrawals could be a downside for those making frequent or smaller withdrawals and for players in general, really. Overall, the withdrawal process at Bingo Games rates a 3.5 out of 5 due to the manageable but lengthy processing times and the consistent transaction fees.
Customer support at Bingo Games Casino is somewhat limited, relying heavily on email communication. Support can be reached at [email protected], which is a general email for all Jumpman Gaming casinos. They aim to respond to all inquiries within two business days, though this timeframe might be lengthy for some users. No live chat option is available, which could be a drawback for those seeking immediate assistance. Instead, clicking the chat bubble opens an email request form where users can detail their issues.
The web form requires users to provide their email, username, issue type, and a detailed problem description. This setup is basic but lacks the immediacy and personal touch that live chat support can offer. Users are advised to utilise on-site options for immediate action for queries about responsible gambling tools, as contacting customer support might delay the process.
Support is unavailable through messenger apps, and no phone number is listed for direct contact. This limits how users can seek help, which can be frustrating when urgent issues arise. Additionally, the FAQ section is rather limited, addressing only a few basic questions and not providing comprehensive support for more complex issues.
During my interaction with their support, I emailed them asking about the RTP of the specific games. The response arrived in about 48 hours, providing detailed information and links to relevant resources. Although the support team was thorough and polite, the delay in response time could be frustrating for those with urgent issues.
Customer support information:
| Feature | Availability | Note |
|---|---|---|
| Live Chat | Not Available | |
| Contact Form | Available | Accessed via link |
| [email protected] | Response within 2 business days | |
| Phone Support | Not Available |
The customer support at Bingo Games Casino could use significant improvements. The reliance on email and the lack of live chat or phone support means that users might run into delays in resolving their issues. The FAQ section also needs improvement, as it only covers basic queries and lacks depth for more complex issues. The support team is knowledgeable and helpful, but the response time is a notable downside. Based on this, I rate customer support as 3 out of 5. The support system functions, but it needs to provide quick assistance that can boost user satisfaction.
Bingo Games requires users to verify their accounts to guarantee safe and secure transactions. This process involves submitting specific documents, including a photo ID (driving license or passport), proof of address (utility bill or government-issued letter dated within the last three months), and proof of payment method (a photo of your registered card showing the name and the last four digits of the card number).
To start, visit the ‘My Account’ page and click on ‘Account Details.’ In the “Verification Status” section, you will find a list of the required documents and their current status. For proof of ID, you need to upload a clear photo of your ID and a selfie. The site may offer a QR code to scan if you’re using a desktop, guiding you through the process on your mobile device.
The proof of address should display your full name, current address, and an issue date within the last three months. For proof of payment methods, upload a document such as a card photo with the middle eight digits covered. Make sure all documents are in JPG, PNG, or PDF format and are clear and readable.
The casino usually reviews uploaded documents within three working days. It’s essential to complete this verification before your first withdrawal to avoid any delays when you decide to cash out your winnings.
If you run into any issues or if you request additional documents, such as notarised or certified ID documents, the support team is available to assist you.
Bingo Games Casino currently holds a modest rating of 2.5 out of 5 on TrustPilot, though this is based on relatively few reviews, so one might approach these opinions with caution. Interestingly, the casino has not claimed its profile on the review site, which suggests it might not be fully aware of customer feedback or has chosen not to address it publicly.
Diving into the specifics, many players have voiced concerns about the site’s performance, particularly targeting the fairness of games like bingo and slots. There are frequent reports of being unexpectedly logged out mid-game, refreshes during pivotal moments, and a general suspicion that game outcomes might be manipulated. These opinions have sparked strong feelings, with some users labelling the site less trustworthy.
Another sore point for users is the process of cashing out winnings. Several comments highlight challenges in accessing funds even after following the required steps to verify their identities. Often, players are asked for additional documents after they’ve supposedly completed all necessary verifications, leading to delays and sometimes outright denial of withdrawals. This has fueled a perception that the casino might be deliberately complicating the withdrawal process, adversely affecting its reputation among gamblers.
The reviews on Trustpilot create a less-than-favourable image of Bingo Games Casino. The main points of contention seem to centre on questions of fairness and the difficulty in withdrawing winnings. Addressing these concerns could potentially improve customer satisfaction and help rebuild trust.
10 Deals available in United Kingdom
Bonus type: No Deposit, Free Spins, Adding Card
Min Deposit: No Deposit
Wagering: x65
Bonus type: Free Spins, Sign Up, Registration
Min Deposit: £10
Wagering: 65x
Bonus type: Free Spins, Existing Players, Deposit Bonus
Min Deposit: £10
Wagering: x65
Bonus type: Free Spins, Existing Players
Min Deposit: £10
Wagering: x65
Bonus type: Free Spins, Highroller Bonus, First Deposit Bonus
Min Deposit: £20
Wagering: 30x
Bonus type: No Deposit, Free Spins, No Wagering, Welcome Bonus, Existing Players, No Card Details, No ID Verification, Daily Bonus
Min Deposit: No Deposit
Wagering: No Wager
Bonus type: Free Spins, No Wagering, First Deposit Bonus
Min Deposit: £10
Wagering: No Wager
Bonus type: Free Spins, Welcome Bonus
Min Deposit: £10
Wagering: No Wager
Bonus type: Free Spins, Weekly Bonus
Min Deposit: £10
Wagering: x65
Bonus type: Free Spins, Highroller Bonus
Min Deposit: £100
Wagering: 65x
Bonus type: Existing Players, Monthly Bonus, Deposit Bonus
Wagering: No Wager
Bonus type: Free Spins, Coupon, Code
Min Deposit: £20
Wagering: 65x
Bonus type: Free Spins, Weekly Bonus
Min Deposit: £10
Wagering: 65x
Bonus type: Monthly Bonus, Deposit Bonus
Min Deposit: £10
Bingo Games Casino has its strengths, but some areas need improvement. The variety of games available is noteworthy, covering slots, jackpots, scratchcards, and live games. Despite the name, the number of bingo rooms is limited to just ten, which is quite disappointing for a casino with “Bingo” in its name. The mobile version is well-optimised, making it easy to play on the go. Additionally, there are many payment options, including debit cards, PayPal, Skrill, and Neteller, which add to the convenience. However, it’s important to note that withdrawals come with a £2.50 fee and a 72-hour pending period, which can be frustrating.
On the downside, the bonuses, while plentiful, come with a steep 65x wagering requirement. This high requirement can make it challenging to actually benefit from the bonuses. Another drawback is the absence of filtering options for games, making it harder to find specific titles among the large selection. The site design is standard for Jumpman Gaming casinos, which means it lacks unique character and might feel repetitive to users familiar with other sites from the same operator. Moreover, there is a significant gap in live chat support, as email responses can take up to two business days, leaving users without immediate assistance.
In conclusion, Bingo Games Casino is a decent choice if you’re looking for a solid selection of games and flexible payment options. The high wagering requirements and the limited number of bingo rooms are notable downsides, and the design could benefit from a bit more originality. The customer support is reliable but not as accessible as it could be. Considering all these factors, I would rate Bingo Games Casino 3.5 out of 5. It has potential, but there’s room for improvement, especially in making the bonuses more accessible and improving the user experience with better support and more unique design elements. If you’re interested, you can check out Bingo Games Casino and see if it fits your gaming needs.
When you’re spinning for free at Bingo Games Casino and something goes awry, like losing connection, don’t worry—the game generally completes your spins without you. Check your bonus balance after 30-45 minutes; you might find your winnings already added. If not, refreshing the game could reveal your spins that are ready to be played. Alternatively, switching devices or browsers might help. Persistent issues? It’s wise to contact customer support for further help.
You have three months from the issue date to raise your complaint after the incident. The best way to start is by emailing the Customer Care Team at [email protected]. They view each complaint as a chance to improve and will work to address your concerns quickly.
Simply hit the “Forgotten Password” link below the login field or access it through the given link. You’ll need to enter your username or the email you registered with. After that, check your email for a reset link where you can update your password and regain access to your account.
Bingo Games Casino does not run a Refer-a-Friend program. Unlike some casinos that use these programs to attract more players, Bingo Games chooses not to participate in these promotions. Therefore, there are no bonuses tied to inviting friends to play at the casino.
Due to UK Gambling Commission regulations, using credit cards to make deposits at Bingo Games Casino is off the table. This rule helps encourage responsible gambling and prevents potential debt from gambling activities. Instead, you can use alternatives like debit cards, PayPal, Skrill, Neteller, and Pay by Mobile, which are all reliable and secure methods for depositing funds.
Kira78
United Kingdom
Mike78
United Kingdom
Steven N
United Kingdom
Arron S.
United Kingdom
Ember L.
United Kingdom
Mark A.
United Kingdom
Submit your review of Bingo Games
9 Deals
10 Deals
9 Deals
2 Deals
3 Deals
2 Deals
1 Deal
2 Deals
