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Grand Hotel Casino Review and Latest Bonus Code Offers

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Grand Hotel Casino Welcome Bonus

Up to £560 Bonuses

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#Ad, 18+, BeGambleAware | Welcome offer is for new customers only. The minimum deposit is £10. A two hundr...ed times wagering requirement applies on all bonuses and certain games contribute a different percentage to the wagering requirements. See full terms and conditions here. Receive up to £560 on your first 4 deposits: 1st deposit: 100% Match Bonus up to £100, 2nd deposit: 50% Match Bonus up to £150, 3rd deposit: 30% Match Bonus up to £150, 4th deposit: 20% Match Bonus up to £160. Full Bonus T&C Show more

Grand Hotel Casino Bonuses

Discover 4 Grand Hotel Casino bonus codes available in May 2024

4 Deals available in United Kingdom

Grand Hotel Casino Available for UK Players
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Min Deposit: £10

Wagering: 200x

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Bonus type: 2nd Deposit Bonus

Min Deposit: £10

Wagering: 200x

Grand Hotel Casino Available for UK Players

Min Deposit: £10

Wagering: 200x

Grand Hotel Casino Available for UK Players

Bonus type: 3rd Deposit Bonus

Min Deposit: £10

Wagering: 200x

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Expires: 30.06.2024

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Grand Hotel Casino Review

Welcome to the Grand Hotel Casino review page, your one-stop destination for all the information you need about this exciting online casino. Grand Hotel Casino is a solid UK casino offering players an unparalleled gaming experience with its extensive games, generous bonuses, and exceptional customer service. This review will look at all the features that make Grand Hotel Casino a must-visit for any online gaming enthusiast. Whether you're a seasoned player or a newcomer to online casinos, this Grand Hotel Casino review will provide all the information you need to decide whether this casino is right for you. So, let's dive in and explore all that this fantastic casino has to offer.
  • Launched in 2000
  • License UK Gambling Commission, Malta Gaming Authority
  • Min Deposit £10
  • Payment Methods

    Boleto Bancario, Euteller, iDEAL, Maestro, MasterCard, MULTIBANCO, Neosurf, paysafecard, Pay by Mobile, Players Rewards Card, POLi, PugglePay, QIWI, Quick Pesa, SOFORT Banking, TrustPay, WebMoney, Wire Transfer, Wirecard, Zimpler, 4B, AstroPay, ClickandBuy, Euroset, JCB, Lottomaticard, MST Gift Card, Pago Facil, Sporopay, Teleingreso, Western Union, Pay by SMS, PayForIt

  • Withdrawal Methods

    Cheque, eCheck, Instadebit, Maestro, MasterCard, Neteller, PayPal, Skrill Moneybookers, Visa, Visa Electron, Wire Transfer, Wirecard, Kalibra Card, Postepay

  • Min Withdrawal £50
  • Games 541
  • Game Types

    Baccarat, Bingo, Blackjack, Craps, Keno, Roulette, Scratch Cards, Slots

  • RTP 95.68%
  • Game Providers

    Microgaming, Evolution Gaming, Rabcat, 1X2 Gaming, StormCraft, SpinPlay, Triple Edge Studios, Switch, Alchemy, Crazy Tooth Studio, ALL41, Fortune Factory, Gameburger, Gold Coin, Foxium, Half Pixel, JFTW, Neko Games, Pulse 8 Studios, Sowborn, SlingShot

Pros & Cons of Grand Hotel Casino

  • Pros

  • Large selection of games, including slots, table games, video poker, and live dealer games.
  • Multiple software providers, including Microgaming, guarantees quality and variety.
  • Generous welcome bonus and ongoing loyalty program with high potential rewards.
  • 24/7 customer support is available via live chat and email.
  • Mobile-friendly website with a good selection of games.
  • Cons

  • A limited selection of payment methods compared to other online casinos
  • Long pending withdrawal period, which can take up to 48 hours to process.
  • High withdrawal fees for Direct Bank Transfers.
  • No telephone support is available for customer inquiries.

Grand Hotel Casino Review: Games and Promo Codes For UK Players

grand hotel casino review

Grand Hotel Casino was established in 2001 and has become one of the most well-respected brands in the online gambling industry. This UK casino is owned and operated by Apollo Entertainment Limited.

Over the years, Grand Hotel has built a reputation for providing players with a safe, secure, and fair gaming environment. The casino offers a wide range of games, including slots, table games, video poker, and live dealer games, from some of the top software providers in the industry, mainly Microgaming/Games Global. Still, you can encounter some smaller providers too!

Parent Company Name Apollo Entertainment Limited
Website grandhotelcasino.com
Head Office 8, Villa Seminia, Suite 2, Sir Temi Zammit Avenue, TA’ XBIEX XBX 1011, MALTA
CEO John Paul
Number of employees 11-50

Grand Hotel Licensing, Security, and Player Protection

grand hotel casino safety

Grand Hotel Casino is a reputable online casino that operates with a license from one of the most respected regulatory bodies in the online gambling industry, the UK Gambling Commission under account number 38620.

The UK Gambling Commission licenses three types of gambling activities: Ancillary Remote, Non-Remote, and Remote. Ancillary Remote licenses apply to businesses that provide gambling services as part of a wider leisure offering, such as a hotel or pub. Non-Remote licenses apply to businesses that provide gambling services in person, such as land-based casinos. Remote licenses apply to businesses that provide gambling services online, such as Grand Hotel Casino.

At Grand Hotel, player safety and security are top priorities. The casino uses 128-bit SSL encryption technology to protect players’ personal and financial information from unauthorised access. In addition, the casino has a strict privacy policy that outlines how player data is collected and used.

Furthermore, Grand Hotel Casino is committed to promoting responsible gambling and offers various tools and resources to help players stay in control of their gaming. These include deposit limits, time-outs, and self-exclusion options. The casino also works with organisations such as Gamblers Anonymous to provide support and assistance to players who may be experiencing gambling-related issues.

Aspect Details
SSL encryption 128-bit
Deposit Limits Yes
Activity Limitations Yes
Self Exclusion Yes
Protection of Minors Yes
Problem Gambling Organisations NCPG Gambling, Gamblers Anonymous
IT-Security GoGetSSL
Firewall Yes
Anti Money Laundering Valid identity document, residence confirmation, proof of income

Overall, Grand Hotel Casino takes the security and protection of its players very seriously and has implemented measures to ensure a safe and responsible gaming environment. Rating 4.5/5.

Grand Hotel Terms and Conditions

As with any online casino, Grand Hotel has a set of terms and conditions that all players must agree to before creating an account and playing games. It is important to read and understand these terms to ensure you know your rights and responsibilities as a player.

Here are some key terms and conditions of Grand Hotel Casino:

  1. Players must be 18 years of age or older to create an account and play games.
  2. Players are responsible for ensuring that their country’s laws allow online gambling.
  3. Only one account per player is allowed. Multiple accounts will be closed, and any winnings voided.
  4. Players must provide accurate and up-to-date personal information when creating an account.
  5. Grand Hotel Casino reserves the right to verify a player’s identity and age at any time.
  6. Players are responsible for keeping their account login details secure and confidential.
  7. Deposits and withdrawals are subject to certain limits and fees.
  8. Grand Hotel Casino reserves the right to close accounts and void winnings in cases of fraud or suspicious activity.
  9. Bonus funds and winnings from bonus funds are subject to certain wagering requirements before they can be withdrawn.
  10. Grand Hotel Casino reserves the right to modify or terminate any promotion or bonus at any time.

Registering and Confirming Your Account at Grand Hotel

If you’re interested in playing at Grand Hotel, the first step is creating an account like on any other new casino site. Here’s a step-by-step guide on how to register and confirm your account:

  1. Go to the Grand Hotel Casino website and click on the “Play Now” button.
  2. Fill out the registration form with your personal information, including your name, email address, and date of birth.
  3. Choose a username and password for your account.
  4. Agree to the terms and conditions and click “Register” to create your account.
  5. Check your email for a confirmation message from Grand Hotel Casino. Click on the link in the email to confirm your account.
  6. Once your account is confirmed, log in to your account and make your first deposit.
  7. You’re ready to start playing your favourite casino games at Grand Hotel Casino!

It’s important to note that you must be at least 18 years old and in a jurisdiction where online gambling is legal to create an account at Grand Hotel Casino. You may also be asked to provide proof of identity and age to confirm your account. If you have any issues or questions during the registration process, please contact Grand Hotel Casino’s customer support team for assistance.

Grand Hotel Casino Welcome Bonus

grand hotel casino welcome bonus

Grand Hotel Casino offers an impressive welcome bonus package for new players that can add up to £560 in bonus funds to your account. The bonus package is split across your first four deposits, with additional bonus funds available throughout your first year of play.

Deposit Bonus % Maximum Bonus Amount
1st deposit bonus 100% £100
2nd deposit bonus 50% £150
3rd deposit bonus 30% £150
4th deposit bonus 20% £160

On top of these sign up bonuses, you can also receive up to £5,000 in bonus funds throughout your first year of play at Grand Hotel Casino. The bonus funds are split into weekly and monthly promotions, giving you plenty of opportunities to earn extra funds for your account.

Remember, all bonuses included in the Grand Hotel Casino bonus package are subject to a 200x wagering requirement before you can withdraw any winnings. Additionally, a minimum deposit of £10 is required to claim any bonus.

Overall, the Grand Hotel Casino bonus package offers new players a generous amount of bonus funds to get started with, along with ongoing promotions to keep the fun going throughout your first year of play. However, the high wagering requirements may deter a lot of players, and there are no other deals available on the online casino as of now. So keep those two cons in mind. Rating 3.5/5.

Grand Hotel Loyalty Program

At Grand Hotel Casino, the loyalty program is managed by the Casino Rewards Loyalty Program, one of the most reputable loyalty programs in the industry. The program works by awarding VIP points to players every time they play any game in the casino. These points can be redeemed for bonus credits, which can be used to play even more games and win real money.

Moreover, as a member of the Casino Rewards Loyalty Program, you will also gain access to high roller bonuses and the VIP Lucky Jackpots, which are drawn three times daily, and you will have the chance to win some fantastic prizes in the Time Of Your Life Sweepstakes. Each week, you can earn tickets for this sweepstake, which allows you to win a dream vacation, a new car, or even a once-in-a-lifetime experience.

Additionally, one of the best features of the Casino Rewards Loyalty Program is that you can redeem your VIP points at any participating casino in the Casino Rewards network. This means you can earn points at Grand Hotel Casino and then redeem them at any of the other partner casinos, giving you even more opportunities to win big.

The Casino Rewards Loyalty Program is an excellent way to get more out of your time at Grand Hotel Casino. As you climb the loyalty ladder, you’ll gain access to exclusive bonuses and benefits, making your gaming experience even more rewarding. Overall, we highly recommend becoming a program member to maximise your gaming experience at Grand Hotel Casino.

Rating: 4.5/5.

Grand Hotel Deposit Methods

grand hotel casino payment methods

Grand Hotel Casino has a variety of deposit methods that are safe, fast, and easy to use. Whether you prefer traditional banking methods or online payment systems, there’s a deposit option that will suit your needs.

At Grand Hotel, the minimum deposit amount is £10, and the maximum amount varies depending on the payment method you choose. To ensure you’re aware of any limits that may apply, check the casino’s website or contact customer support.

Payment Method Commission Deposit Processing Speed
Bank Transfer Free 3-7 business days
MasterCard Free Instant
Visa Free Instant
Maestro Free Instant
Neteller Free Instant
Skrill Free Instant
Paysafecard Free Instant
PayPal Free Instant
PaybyPhone 15% Instant
Interac Free Instant
EcoPayz Free Instant
AstroPay Free Instant

Overall, Grand Hotel Casino offers a great variety of deposit methods. And on top of that, without any fees!

Rating: 4.5/5.

Grand Hotel Withdrawal Methods

Grand Hotel Casino provides a range of secure and convenient withdrawal methods for its players. The minimum withdrawal amount is £10. Grand Hotel Casino also has a pending period of 48 hours for all withdrawals. During this period, players can reverse their withdrawal request and have the funds credited back to their account balance. After the 48-hour pending period, the withdrawal will be processed, and the funds will be sent to the player’s chosen withdrawal method. It is important to note that the processing time of 1-3 business days only begins after the 48-hour pending period.

Withdrawal Method Commission Processing Time
Maestro Free 3-5 days
Visa Free 3-5 days
Skrill Free 24-48 hours
EcoPayz Free 3-5 days
MasterCard Free 3-5 days
Direct Bank Transfer (DBT) £30 (under £3,000), £60 (over £3,000) 6-10 days

It is important to note that DBT withdrawals incur a withdrawal fee, which varies depending on the withdrawal amount. Players should also ensure they have met all wagering requirements and other conditions before requesting a withdrawal.

Overall, Grand Hotel Casino offers a good range of withdrawal methods with reasonable processing times and low fees. We rate their withdrawal methods 4 out of 5.

Grand Hotel Mobile Experience

The Grand Hotel Casino offers a mobile version of its platform that is optimised to run smoothly on handheld devices. Players can access the mobile casino using the web browser of their Android and iOS smartphones and tablets. The mobile site offers a broad range of games, including slots, table games, card games, video poker, and live dealer games by Microgaming. The gaming experience on the mobile site is on par with that of the desktop version, with high-quality visuals and sound effects.

No mobile application is available for download, making it easier for players to access the platform directly from their mobile devices without installing software.

Aspect Availability
Browser Compatibility Chrome, Mozilla, Safari, Opera
Platform Compatibility Android and iOS
Mobile Application Not Available
Number of Games 800+

Overall, Grand Hotel mobile casino is an excellent choice for players who prefer to play on their mobile devices. While there may be better-designed mobile casinos, the platform’s smooth performance and easy-to-use interface make it a solid choice for players on the go. The mobile site is compatible with most handheld devices, and players can access a wide selection of high-quality games. Rating: 4/5.

Grand Hotel Casino Game Selection and User Interface

grand hotel casino games

Players can enjoy games at Grand Hotel Casino, including slots, table games, video poker, and live casino games. With over 800 games available, players will find various games to suit their preferences.

The casino is powered by Microgaming/GamesGlobal, meaning players can expect high-quality graphics, animations, and sound effects on all games. The user-friendly interface makes it easy to navigate and find your favourite games.

Game Type Number of Games Most Popular Game
Slots 680+ Thunderstruck II
Roulette 20+ European Roulette
Blackjack 50+ Infinite Blackjack
Video Poker 50+ Jacks or Better

Thunderstruck II is the most popular slot game at Grand Hotel Casino, with its Norse mythology theme and exciting bonus features. European Roulette is the most popular table game, offering players a classic and straightforward gaming experience. Jacks or Better is the most popular video poker game, with its simple gameplay and high payout potential. Infinite Blackjack is the most popular live blackjack game, with its immersive and authentic casino experience.

In addition to traditional slot games, Grand Hotel Casino also features an impressive selection of progressive jackpot slots, with some of the biggest jackpots available in online casinos.

Overall, Grand Hotel Casino provides players with an enjoyable and engaging gambling experience, with many games and a user-friendly interface. Rating: 4.5/5.

Grand Hotel Online Slots

Gamblers can enjoy classic 3-reel slots, modern 5-reel video slots, and even progressive jackpot slots with life-changing prizes. Mega Moolah is a progressive jackpot slot game that has paid millions of dollars in prizes, including some of the largest jackpots in online casino history. Other popular slots include Thunderstruck II, Alaskan Fishing, and Wild Orient, all with a high RTP of over 96%. The casino offers a variety of slot games with different themes, features, and payouts, ensuring that there is something for everyone to enjoy.

Slot Game Provider RTP
Wild Orient 97.49% Games Global
Reel Thunder 96.95% Games Global
Immortal Romance 96.86% Games Global
Thunderstruck II 96.65% Games Global
Alaskan Fishing 96.63% Microgaming
Beautiful Bones 96.55% Games Global
Book of Oz 96.50% Triple Edge Studios
Leprechaun Strike 96.18% Ino Game
Piggy Fortunes 95.93% Microgaming
Fiona’s Fortune 95.03% Gold Coin Studios

With such a vast selection of online slots available, players are sure to find something that suits their tastes at Grand Hotel Casino.

Grand Hotel Roulette Games

At Grand Hotel Casino, you’ll find a thrilling selection of roulette games that will transport you straight to the heart of the action, from classic European Roulette, live roulette to more innovative options like Turbo Multifire Roulette and 9 Pots of Gold Roulette. With a variety of games to choose from, you’ll never be short of options, whether you’re a seasoned player or a newcomer to the world of casino gaming.

Roulette Game Provider RTP
French Roulette Gold Microgaming 98.65%
European Roulette Microgaming 97.30%
9 Pots of Gold Roulette Games Global 97.30%
Roulette Royale Microgaming 97.30%
Turbo Multifire Roulette Real Dealer Studios 97.30%
Sapphire Roulette Games Global 97.30%
Hockey Fever Roulette Real Dealer Studios 97.30%
Auto Roulette Microgaming 97.30%
Premier Roulette Microgaming 97.30%
American Roulette Microgaming 94.74%

As shown in the table, Microgaming is the sole provider of all the roulette games available at Grand Hotel Casino, and the average RTP among all roulette games is 97.3% which is above the industry standard. Players can choose from classic options like European Roulette, French Roulette Gold, and American Roulette, as well as more unique variations like Hockey Fever Roulette and Turbo Multifire Roulette.

Grand Hotel Blackjack Games

Grand Hotel Casino offers a diverse selection of Blackjack games with different variations and rules to suit different player preferences. The casino provides a total of 22 Blackjack games for players to enjoy, which includes both classic and modern variations.

The Blackjack games at Grand Hotel Casino are mostly powered by Microgaming, a leading software provider in the online gambling industry, ensuring high-quality gameplay and fair outcomes. You still can find titles from Evolution Gaming and other smaller providers, however.

Game Name RTP Provider
Classic Blackjack 99.91% Microgaming
Multi-Hand Classic Blackjack 99.91% Microgaming
Perfect Strategy Blackjack 99.91% Switch Studios
Atlantic City Blackjack 99.65% Microgaming
Vegas Downtown Blackjack 99.62% GamesGlobal
European Blackjack 99.60% Microgaming
ReDeal Blackjack 99.60% Switch Studios
Infinite Blackjack 99.51% Evolution Gaming
Vinnie Jones Blackjack 99.51% Real Dealer Studios
Spanish Blackjack 99.51% Microgaming

As seen in the table above, the highest RTP Blackjack games at Grand Hotel Casino are the Classic Blackjack, Multi-Hand Classic Blackjack and Perfect Strategy Blackjack with an RTP of 99.91%. The other games also offer competitive RTPs that make them favourable to players who enjoy the game.

Grand Hotel Video Poker Games

Lastly, Grand Hotel Casino entertains its player base with a decent selection of Video Poker games to its players. There are different variants of the classic game with different rules and payout rates. The casino features games developed by Microgaming, one of the top software providers in the industry. The graphics and sounds are high quality, ensuring an immersive gaming experience.

Game Provider RTP
Double Bonus Video Poker Games Global 99.98%
Jacks or Better Microgaming 99.54%
All American: Video Poker Games Global 99.38%
Aces & Faces: 10 Play Power Poker Microgaming 99.26%
Bonus Poker: Video Poker Microgaming 99.17%
Tens or Better: Video Poker Microgaming 99.14%
Aces & Eights: Video Poker Microgaming 99.09%
Joker Poker Remastered Microgaming 98.60%
Poker Flip Games Global 95%
Jackpot Deuces Microgaming 93.89%

Double Bonus Video Poker and Jacks or Better have the highest RTPs, with 99.98% and 99.54% respectively. Players who enjoy the classic game with standard rules will find both Double Bonus Poker and Jacks or Better great options. At the same time, those who seek a chance to win big will appreciate Jackpot Deuces, a progressive jackpot Video Poker game.

Grand Hotel Customer Service

grand hotel support

If you ever need assistance while playing at Grand Hotel Casino, rest assured that help is always at hand. The casino maintains a 24/7 support centre available via email and live chat.

  • Live chat is the fastest way to get help. Simply click on the Live Help button, and you’ll be connected to a support agent who will help you with your query right away. The live chat feature is ideal if you need an answer to your question on the spot.
  • If you prefer to send an email, you can select your query from the list provided, then click the email button to send your message to [email protected]. The casino aims to process all emails within 48 hours.

The customer support team at Grand Hotel Casino is friendly, knowledgeable, and always ready to assist you with any questions or concerns you may have. Whether you need help with a technical issue, a bonus query, or anything else, they are always there to help.

Customer Service Option Availability Response Time
Live Chat 24/7 Instant
Email 24/7 Within 48 hours

Grand Hotel Casino’s customer service is top-notch, with round-the-clock support available via live chat and email. The only drawback is that there’s no phone support available. Nevertheless, the fast response times and knowledgeable support agents make up for this. Overall, we give the casino’s customer service a rating of 4.5 out of 5.

Final Words

In conclusion, Grand Hotel Casino offers an excellent online gaming experience with its vast selection of games, easy-to-use platform, and generous bonuses and rewards. Players can enjoy a variety of slots, table games, video poker, and live dealer games from one of the most trusted providers in the industry, Microgaming. Additionally, the casino provides various deposit and withdrawal options, making it convenient for players worldwide to manage their funds.

While there are a few minor drawbacks, such as the need for mobile apps and withdrawal fees for some methods, they do not detract from the overall gaming experience at Grand Hotel Casino. Whether you’re a seasoned player or a newcomer to the online gaming scene, you will surely find something to enjoy at Grand Hotel Casino.

If you’re ready to dive in and start playing, head to the Grand Hotel Casino website and sign up today. Take advantage of the various bonuses and rewards on offer, and start exploring the vast array of games on offer. Remember always to gamble responsibly and have fun!

Overall Rating

How we rank? 4.3
License and Security 4.7
Bonuses & Special Offers 4.9
Payment Options 4.2
Mobile Gaming Experience 4.2
Customer Care 3.7
Variety of Games 4.2
Jamie Wall
Jamie Wall Casino Analyst

Support

  • Email [email protected]
  • Telephone General: +1 888-408-1689United Kingdom: +44 0800-0148-108Canada: +1 888-228-3418Denmark: +45 8088-4574Germany: +49 0800-7244-572
  • Live Help No
  • Affiliate Program Rewards Affiliates

FAQ

How secure is my personal and financial information at Grand Hotel Casino?

Grand Hotel Casino takes the security and privacy of its players very seriously. The casino uses advanced encryption technology to protect all personal and financial information transmitted between players and the casino’s servers. Additionally, the casino is licensed and regulated by respected gaming authorities, ensuring that all operations and practices are fair, transparent, and secure.

Does Grand Hotel Casino offer 24/7 customer support?

Yes, Grand Hotel Casino offers 24/7 customer support through its Live Chat. Players can contact the casino via chat any time, day or night, and expect a prompt and helpful response.

What are the withdrawal times at Grand Hotel Casino?

Withdrawal times at Grand Hotel Casino depend on the chosen payment method. Generally, e-wallets offer the fastest withdrawal times, with transactions typically processed within 24-48 hours. Other methods, such as debit cards and bank transfers, may take longer.

Can I withdraw my winnings from Grand Hotel Casino easily?

Yes, Grand Hotel Casino offers a range of convenient and secure withdrawal options to make it easy for players to withdraw their winnings. Players can choose from various e-wallets, credit/debit cards, and bank transfers to withdraw their funds.

What payment methods are accepted at Grand Hotel Casino?

Grand Hotel Casino accepts different payment methods, including debit cards, e-wallets, bank transfers, and prepaid cards. Some accepted payment methods include Visa, Mastercard, PayPal, Skrill, Neteller, and Paysafecard.

Is there a time limit for bonuses at Grand Hotel Casino?

Yes, bonuses at Grand Hotel Casino typically have an expiration date. Players should carefully review the terms and conditions of each bonus offer to understand the specific time limit for claiming and using the bonus.

What software providers does Grand Hotel Casino work with?

Grand Hotel Casino works exclusively with Microgaming, one of the leading software providers in the online gaming industry. This partnership allows the casino to offer a wide variety of high-quality and entertaining games to its players.

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