Genting Casino Sheffield

Game Availability

• Texas Hold’em: The casino offers Texas Hold’em cash games, which commence from 6 pm from Monday to Saturday and from 4 pm on Sunday.
• Pot Limit Omaha and Dealers Choice: These games are available upon request, providing variety and flexibility for poker players.

Tournaments

Tournaments are a significant aspect of the poker scene at Genting Casino Sheffield. They are held nearly every day, starting from 7 pm, with prize pools ranging from £1,000 to £10,000. The variety and frequency of these tournaments make the casino a dynamic and fun destination for poker players.

Genting Casino Sheffield Dress Code

Genting Casino Sheffield’s dress code is smart casual, balancing comfort and elegance. This code applies to all visitors, guaranteeing a pleasant atmosphere within the casino.

Bar & Restaurant at Genting Casino Sheffield

At Genting Casino Sheffield, the World Bar offers an extensive selection of drinks, including beers, wines, ciders, and cocktails. The setting suits various gatherings, from casual meet-ups to watching sports events.

Dining Options

Genting Casino Sheffield fits various culinary preferences, guaranteeing guests have tasty dining.

• Food Menu: The menu offers a variety of choices, ranging from tapas-style small plates, ideal for sharing, to hearty 28-day-aged British beef steaks. For those with a sweet tooth, there are several dessert options available.
• Gangnam Restaurant specialises in authentic Chinese and Asian fusion and Westernized Chinese dishes. The menu is crafted by skilled and authentic Chinese chefs, ensuring a touch of the Far East in every dish. Popular dishes include Crispy Chicken Karaage, Crispy Squid, and a selection of Dim Sum.
• VIP Level: The exclusive VIP area offers fitted booths, particularly for sporting events. Booking in advance is required, with full payment at the time of booking.

The Late Bar

The Late Bar celebrates many wines, spirits, and beers, providing a fun atmosphere for socialising and watching live sports. It operates from 12 pm to 5 am, with last orders at 4.30 am.

• Specialty in Gins: The World Bar features a huge collection of over 100 gins. Guests can use the Gindex on the menu to create their perfect gin combination, choosing from various options and pairing suggestions. The bar staff is always available to assist in making a selection.

Gangnam Restaurant

Gangnam Restaurant brings the best of authentic Chinese, Asian fusion, and Westernized Chinese cuisine to Sheffield.

• Operating Hours: Open daily, from 5:00 pm to 1:00 am (Sunday-Thursday) and 5:00 pm to 3:00 am (Friday-Saturday).
• Booking: For reservations, guests can call +441142288980.

Popular Menu Choices and Prices

• Small Plates: E.g., Crispy Chicken Karaage (£6), Pan-Fried Pork Dumplings (£6.8).
• Dim Sum: E.g., Siu Mai Dumplings (£4.9), Char Siu Buns (£5).
• Drinks: E.g., Sour Plum Drink (£3), Korean Rice Punch (£2.8).
• Main Dishes: E.g., Unagi Donburi (£13), Beef Gyūdon (£11).
• Desserts: E.g., Mango Pomelo Sago (£6), Matcha Ice Cream (£6).

Genting Casino Sheffield Promotions & Events

Genting Casino Sheffield is not just about gaming; it’s also a hub for varied events and entertainment. The lounge bar regularly features performances from local musicians and tribute bands, creating a lively atmosphere. The casino screens major live sporting events for sports lovers, making it an ideal spot to catch the action.

• Staying Updated: All upcoming performances and events are listed under the What’s On tab on the casino’s official website. Additionally, these events are regularly updated on the casino’s Facebook page.

Go Casino Party Packages

The casino offers the Go Casino party packages, starting at £13.95 per person. This package is a great way to try the casino’s offerings, especially for groups or parties.

• Inclusions: Each package includes a drink from the bar, a private table for game tuition of your choice, and a free play voucher valued between £5 and £20.

Cocktail Master Classes

For those interested in mixology, the Cocktail Master Classes are an interesting option, priced from £19.99. These classes are an opportunity to learn the art of cocktail making from the experts.

• 2-for-1 Cocktail Offer: The casino runs a 2-for-1 cocktail deal from 5 pm to 9 pm, Sunday to Thursday. This offer allows guests to try expertly mixed cocktails at a great value.

Additional Offers

Genting Casino Sheffield periodically features additional offers, such as complimentary drinks, discounts, or bonuses, both at the casino and on their online website. These offers increase the visiting, providing more value and fun for guests.

Genting Casino Sheffield Membership Info & ID

Genting Casino Sheffield is open to all visitors over 18, including regular and first-time members. This inclusive policy guarantees that anyone interested in the casino can visit and use the facilities.

First-Time Visitors Registration

For those visiting for the first time, registration is required upon arrival.

• ID Requirement: New visitors must present a valid form of identification to register. Acceptable forms of ID include a passport, driving license, or any other government-issued ID with a photo.
• Pre-Registration Option: First-time visitors can pre-register online to streamline the process. This convenient feature saves time upon arrival at the casino.

Benefits of Registration

Registering as a member at Genting Casino Sheffield provides several advantages:

• Exclusive Promotions and Offers: Registered members can access special promotions and offers, increasing their visits.
• Streamlined Visits: Membership simplifies the entry process for future visits.
• Personalised Offers: Members receive adapted promotions based on their preferences.

Membership Rewards

• Value: Membership offers a way to try the casino’s features fully.
• Personalisation: Offers and information are customised for members, aligning with their interests and activities at the casino.

How to Register

• At the Casino: Visitors can register by presenting their ID at the casino reception.
• Online Option: The pre-registration facility on the casino’s website allows for easier entry during the first visit.

Genting Casino Sheffield Reviews

An analysis of TripAdvisor and Google’s customer reviews reveals insights into visitors’ thoughts about Genting Casino Sheffield. These reviews highlight several aspects of the casino, from customer service to facility maintenance.

One particular review, from Sale S and dated March 2023, summarises this feeling perfectly:

I would like to express my thanks especially to Mr. Chris T… he is so kind and supportive to customers. I noticed him always support customers with motivation and attention. And he is so kind and generous as he gave me for 1st time I saw him a drink by himself.

Special thanks for the other managers including Mr. Matt, Mr. Matt, Mr. Jordan, Mr. Chris ( both) , Mr. Paul, Mr. Gregley, Mr. Mikey, and miss Sarah. Proud to be a member in this lovely entertainment place.

• Rating: 5 out of 5
• Date of Visit: March 2023
• Source: TripAdvisor

Sale S.’s review is a testament to the vital role of personal interactions and attentive customer service in increasing the overall atmosphere at the casino. The mention of specific staff members by name in Sale S.’s review underscores their significant impact on customers, demonstrating the casino’s ability to foster a welcoming and fun environment.

Review written by Jayne W:

Travelled with a group of 12 friends from Birmingham last week. Wow is how we all felt from the moment we arrived the staff were amazing making us all feel so welcomed as we usually go resorts world a big shout out to Simon the manager guys thank you thank you and thank you. We will definitely be back. A pleasure to actually be treated like a customer.

• Rating: 5 out of 5
• Date of Visit: August 2023
• Source: TripAdvisor

Jayne W.’s feedback emphasises the significance of outstanding customer service in creating memorable group visits. Her account of visiting Genting Casino Sheffield with friends from Birmingham showcases how a welcoming environment and attentive service, especially from manager Simon, significantly contribute to making guests feel valued and appreciated. This review underscores the casino’s success in ensuring every visitor, in groups or alone, leaves with a positive sentiment.

Review by Richard Elizabeth:

Worst experience of any bar or Casino. Man and Woman bouncers rude, spit in your face, and victimise certain individuals. The staff are not much better. Do not visit, avoid at all costs and extremely overpriced with bad tasting alcohol. The bouncers need to be polite and not rude or spit in your face, they need customer service training as a female with a group of friends visiting for the first time I will definitely never be visiting The Gentry Casino and Sports Lounge Sheffield ever again. DO NOT VISIT THIS SHEFFIELD VENUE.

• Rating: 1 out of 5
• Date of Visit: February 2022
• Source: TripAdvisor

Elizabeth’s review presents a starkly different perspective on Genting Casino Sheffield, detailing negative emotions during her visit with friends. She expresses strong dissatisfaction with the conduct of the security staff, describing them as rude and unprofessional. Additionally, Elizabeth criticises the quality and pricing of the drinks offered at the casino. Her thoughts, particularly as a first-time visitor, led to a decisive decision not to return to the place. This feedback highlights critical areas for improvement, particularly in staff conduct and product quality, underscoring the importance of consistent, high-quality service.

The feedback from visitors to Genting Casino Sheffield presents a varied picture. Positive comments from visitors like Sale S. and Jayne W. commend the casino for its outstanding customer service and the welcoming nature of the venue, emphasising the staff’s dedication to personalised attention. These accounts highlight the casino’s success in crafting memorable and pleasant visits for most guests.

On the other hand, Elizabeth’s critical review sheds light on certain shortcomings, specifically regarding some staff members’ conduct and the quality of the beverages. This particular perspective underscores the necessity for consistent and exceptional service from all personnel and upholding high standards across all facets of the casino’s offerings.

Accommodation Options Near Genting Casino Sheffield

Several accommodation options offer comfort, convenience, and quality service for visitors or tourists planning a stay near Genting Casino Sheffield.

Mercure Sheffield St Paul’s Hotel and Spa

This 4-star hotel blends urban luxury and convenience, just a short walk from Genting Casino Sheffield. It features modern rooms, a spa, and a fitness centre.

• Amenities: Guests can use free WiFi, an indoor pool, and an on-site restaurant with various dining options.
• Why Stay Here: Its central location makes it convenient for casino visitors and exploring other attractions in Sheffield.

Novotel Sheffield Centre

Another excellent choice is the Novotel Sheffield Centre, which offers contemporary accommodation in the city’s heart. It’s well-suited for both leisure and business travellers.

• Amenities: This hotel provides amenities like an indoor heated pool, 24-hour room service, and a bar and lounge area.
• Why Stay Here: Its proximity to the casino and major city landmarks, combined with family-friendly services, makes it a great option for various travellers.

Leopold Hotel Sheffield

Situated in a converted historic building, this boutique hotel uniquely blends history and modern luxury. It’s a short distance from the casino and is in the city centre.

• Amenities: The hotel features stylish rooms, a gym, and meeting facilities suitable for vacationers and business guests.
• Why Stay Here: Its boutique nature offers a more personalised and intimate stay, perfect for those seeking a unique feeling.

Local Attractions Near Genting Casino Sheffield

Genting Casino Sheffield is in an area rich with various attractions, offering visitors numerous options to explore. Here are some noteworthy places worth visiting:

Sheffield Winter Garden

One of the largest urban glasshouses in Europe, this serene indoor garden is home to a splendid collection of over 2,000 plants from various regions.

• Recommended For: Nature lovers and those seeking a tranquil retreat in the city’s heart.

Millennium Gallery

This modern art gallery showcases various exhibitions, including contemporary art, design, and the city’s unique heritage in metalwork.

• Recommended For: Art lovers and anyone interested in Sheffield’s cultural scene.

Peace Gardens

An award-winning public space in the heart of Sheffield known for its beautiful fountains and greenery. It’s a great spot for relaxation and photography.

• Recommended For: Those looking for a peaceful outdoor space to unwind.

Kelham Island Museum

This museum is dedicated to Sheffield’s industrial history, displaying the city’s growth during the Industrial Revolution.

• Recommended For: History buffs and visitors interested in learning about Sheffield’s industrial past.

Sheffield Theatres

Comprising the Crucible, the Lyceum, and the Studio, this is the largest theatre complex outside London, offering a range of theatrical performances.

• Recommended For: Theatre-goers and those looking for an evening of entertainment.

Strenghts & Areas to Improve

• Strenghts
• Exceptional Staff Interaction: The casino is often lauded for its excellent customer interaction. Team members, including the management, are frequently mentioned for their welcoming approach and individualised attention to visitors, creating a hospitable atmosphere.
• Range of Services: With various gaming options and additional amenities like dining and leisure areas, the casino offers a well-rounded visit.
• Strategic Location: Situated in Sheffield, surrounded by various attractions and lodging options, the casino is conveniently located for those looking to incorporate additional activities into their visit.

• Areas to Improve
• Staff Behavior Issues: Despite overall positive remarks about customer service, there have been instances of less-than-ideal behaviour from certain staff members, particularly in security roles. This aspect requires attention for improvement.
• Quality of Drinks: Feedback has pointed out dissatisfaction with the beverage offerings, especially regarding quality and cost. Addressing this could improve overall guest satisfaction.