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Duck Duck Bingo UK

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Duck Duck Bingo Welcome Bonus

100 Bingo Tickets + 10 FS

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Duck Duck Bingo Bonuses

Discover 0 Duck Duck Bingo bonus codes available in July 2024

10 Deals available in United Kingdom

We do not recommend using Duck Duck Bingo: withdrawal problems, support not responding.

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Duck Duck Bingo Review

  • Launched in 2017
  • License UK Gambling Commission
  • Min Deposit £5
  • Payment Methods PayPal, paysafecard, MasterCard, VISA, VISA Debit, Wire-transfer, Apple Pay, Pay by Mobile, Interac, Debit Cards, Pay by SMS, PayForIt
  • Withdrawal Methods PayPal, PaySafeCard, Mastercard, VISA, VISA Debit, Wire-transfer, ApplePay, Pay by Phone, Interac
  • Min Withdrawal £5
  • Games 12
  • Game Types Bingo, Keno, Poker Games, Roulette, Scratch Cards, Slots
  • RTP 96.25%
  • Game Providers NetEnt, Blueprint Gaming, Merkur Slots, Nextgen Gaming, WMS, Evolution Gaming, Big Time Gaming, igt, Quickspin, Eyecon, Pragmatic Play, Thunderkick, Bally, Barcrest, Wazdan, PariPlay, Red Rake Gaming, Scientific Games, iSoftBet, Realistic games, High 5 Games, edict, Endemol Games, Ainsworth, Slot Factory, Inspired Gaming, AGS, Skillzzgaming, Gamevy, Asylum Labs, Slingo, Sigma Gaming, Gameiom, Instant Win Gaming (IWG), Reflex Gaming, 888 Gaming

Duck Duck Bingo Pros & Cons

  • Pros

  • Mobile Optimization: The casino is fully optimised for mobile devices, allowing players to appreciate games on smartphones and tablets.
  • User-Friendly Interface: Features an intuitive and easy-to-steering website, improving the user experience.
  • Robust Security Measures: Implements advanced security protocols to secure player data protection and transaction safety.
  • Ace Club Loyalty Program: A comprehensive loyalty program that rewards players for continued play.
  • No Commission on Transactions: Offers commission-free deposits and withdrawals, making financial transactions more favourable for players.
  • Cons

  • Limited Game Categories: Primarily focuses on bingo and slots, lacking table games and live casino options.
  • KYC Process Can Be Cumbersome: While necessary for security, the Know Your Customer (KYC) process can be time-consuming for new players.
  • Lack of 24/7 Customer Support: Customer support is unavailable around the clock, which may inconvenience players needing immediate assistance outside service hours.
  • Lack of Player Feedback: There needs to be more player feedback and reviews, making it challenging for potential new players at the casino.

Given the issues reported with Duck Duck Bingo, particularly concerning withdrawal difficulties and lack of response from support, it’s advisable to look for other online bingo sites. At Gamblizard.com, we recommend bingo sites that provide reliable services and responsive customer support. Choose a site that treats its users well, ensuring a positive and trouble-free online bingo activity.

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Duck Duck Bingo History and Standings

Duck Duck Bingo, established in 2017, quickly emerged as a distinctive player in the UK online gambling market. Duck Duck Bingo, operated by Grand Battery Holdings Limited, a company known for its commitment to security, privacy, and fair play, has become a trusted name among British players. It stands under the umbrella of the Broadway Gaming Group, a globally recognised online gaming leader celebrated for its vast player base and high levels of player satisfaction.

This casino has carved out a unique position by offering a user-friendly site, audited and rigorously tested games, and strongly emphasising customer satisfaction. These factors contribute to its growing popularity and reputation as a reliable and entertaining online gaming destination.

Parent Company Grand Battery Holdings Limited
Website duckduckbingo.com
CEO’s Name Ethan Symonds
Head Office 13, Tower House, Castle Street, Douglas, IM1 2EZ, Isle of Man

The blend of strategic marketing by Zenzero Limited and the operational prowess of Grand Battery Holdings Limited has positioned Duck Duck Bingo as a notable contender in the competitive online gambling industry.

Duck Duck Bingo’s First Impression

Upon first visiting Duck Duck Bingo, users are greeted with a rich and playful interface that captures the essence of fun inherent in online gaming. The website’s design is eye-catching and user-friendly, offering a blend of aesthetics and functionality. The user interface of Duck Duck Bingo is intuitive and well-organized, making it easy for new and expert players to steer. The website’s layout is clean and uncluttered, with essential sections like games, promotions, and support easily accessible from the main menu. In terms of mobile responsiveness, Duck Duck Bingo excels.

The casino offers consistent gaming across all devices if accessed through a mobile browser. This mobile-friendly approach allows players to play their favourite games anytime, anywhere. Players can access various games, including popular slots, bingo, and table games, all provided by reputable game developers.

Remember that when people join or log in, they can see all the slot games and look for their faves.

Ease of Navigation Highly intuitive and user-friendly
Mobile Games Availability Excellent, with a wide range of games accessible on mobile devices
Game Filters Effective, allowing easy sorting by game type and features
Search Function Responsive and accurate
Loading Speed Fast, with minimal delays or buffering issues
UX and UI Rating Great design with a focus on the user

Duck Duck Bingo delivers a delightful user experience. The site’s ease of use, appealing design, and efficient functionality make it visible among online casinos. My interaction with the site has been largely positive, reflecting a well-thought-out and player-centric approach. On a scale of 1 to 5, I rate Duck Duck Bingo a 4 for its outstanding usability and user experience.

Licensing, Security, and Player Protection Practices

Duck Duck Bingo operates under the stringent guidelines of the UK Gambling Commission (UKGC), one of the most respected regulatory bodies in the online gaming industry. This license guarantees the casino adheres to high fairness and player protection standards.

Primary License UK Gambling Commission (UKGC)
Licensed Entity Grand Battery Holdings Limited
License Types Remote Casino, Remote Bingo
UKGC License Number 58267

Player Protection

Duck Duck Bingo is committed to responsible gaming principles. The casino provides tools for self-exclusion and setting limits, confirming players can control their gaming habits effectively. Regular checks and balances are in place to monitor player activities and intervene if necessary.

Self-Exclusion Available Yes
Deposit Limits Adjustable by Player
Activity Monitoring Continuous for Responsible Gaming


The security at Duck Duck Bingo is robust, utilising advanced SSL encryption to protect personal and financial data. This encryption guarantees that all information exchanged between the casino and its players is secure and inaccessible to unauthorised parties.

Encryption Type SSL Encryption
Firewall Protection Yes
Safety Certificates Compliance with Industry Standards
Anti-Money Laundering Measures Strict Identity Verification Process

Considering the comprehensive licensing, stringent security measures, and proactive steps towards player protection and responsible gaming, Duck Duck Bingo exemplifies what it means to be a trusted and secure online gaming site. The efforts made to secure its players’ safety and well-being are commendable.

Thus, on a scale of 1 to 5, Duck Duck Bingo deserves a solid 4.5 for its dedication to licensing, safety, and player protection. This score reflects their compliance with regulatory standards and commitment to creating a safe and responsible gaming environment.

Duck Duck Bingo Terms and Conditions

At Duck Duck Bingo, understanding the Terms and Conditions is crucial for a safe and pleasant gaming. While the document is expansive, several key terms are exceptionally vital for players to be aware of:

  • Age and Identity Verification: Players must be at least 18 years old to use the services. Suppose a player is found to be underage or has provided false information at registration. In that case, the casino will immediately close the account.
  • Liability and Losses: The casino delineates specific instances with limited liability. It is not liable for indirect losses or those unforeseen by both the player and the casino when agreeing to the terms.
  • Errors and Technical Issues: Acknowledging that online gaming can be subject to technical glitches, the casino states that bets impacted by such mistakes will be nullified. Furthermore, any winnings or bonuses accrued because of these errors will not be awarded.
  • Withdrawal Limits and Policies: Duck Duck Bingo has specific withdrawal policies, including minimum withdrawal limits.
  • Player’s Breach of Terms: Players bear responsibility for any damages incurred by the casino due to a breach of the User Agreement.
  • Fraudulent or Unlawful Activity: Duck Duck Bingo maintains a stringent policy against illegal activities, including gambling with illicit funds, security breaches, or abuse.
  • Fraudulent Payments: The casino takes a proactive stance against fraudulent financial activities. If suspicious payments are detected, Duck Duck Bingo reserves the right to close the account, reverse transactions, and reclaim winnings.

The Terms and Conditions of Duck Duck Bingo form the foundation of a secure and fair gaming site. The casino’s commitment to upholding these standards showcases its dedication to creating a trustworthy and transparent gaming environment. However, explore the full Terms & Conditions on the casino website to know all the rules.

Registering and Confirming Your Account

Launching your gaming tale at Duck Duck Bingo is hassle-free and gripping. To get you started without any delays, here’s a simple guide to creating your account:

  1. Start Registration: Click the yellow “Join” button at the top of the Duck Duck Bingo homepage.
  2. Provide Information: Fill in the requested personal information, such as your first name, last name, date of birth, and other necessary details.
  3. Enter Address Details: Enter your address, including house number or name, street, city, postal code, and country.
  4. Create Login: Create a login for your account. This will be your unique identifier on the site.
  5. Create Password: Create a password for your account. Make sure it is secure and meets the specified character requirements.
  6. Confirm Age: Confirm that you are over 18 years old. This is a mandatory step to comply with legal gambling age restrictions.
  7. Accept Terms and Conditions: Confirm that you agree to Duck Duck Bingo’s Terms and Conditions and Privacy Policy. It’s crucial to understand these before proceeding.
  8. Complete Registration: Complete the registration process. Once done, you can log in and explore the Duck Duck Bingo.

Duck Duck Bingo Bonuses

Duck Duck Bingo offers rich gaming and many promotional activities. Available to a range of players, from newcomers to regulars, these promotions are designed to maintain anticipation and reward loyalty. Let’s jump into the rich no deposit bonus and offers that make Duck Duck Bingo a standout choice for gaming fans.

Welcome Bonus

Thanks to the attractive Welcome Bonus, new players are welcomed with open arms at Duck Duck Bingo. Upon a first deposit of just £10 or more, players receive 150 Jackpot Bingo Tickets and 20 Free Spins. This sign up offer provides a substantial foundation for players to explore the bingo and slot offerings at the casino. Claiming this first deposit bonus is designed for ease and convenience, allowing new players to become involved with the games they love quickly. Its user-friendly nature sets this first deposit bonus apart, making claiming these rewards convenient. The casino’s commitment to delivering an effortless onboarding for new players is evident, allowing them to find the games they love without any unnecessary complications swiftly. The Welcome Bonus at Duck Duck Bingo extends a warm welcome and lays the groundwork for compelling gaming.

Regular Promotions and the Duck Wheel

The Welcome Bonus is just the beginning, offering players a taste of what lies ahead. For those who become regulars, Duck Duck Bingo goes above and beyond with an array of ongoing promotions designed to elevate gaming. The fun at Duck Duck Bingo continues with the Welcome Bonus. Regular players are treated to an array of ongoing promotions, including the Duck Wheel, a part of the Star Rewards loyalty program. This feature offers prizes, like bingo vouchers and free slot spins, confirming the gaming stays fresh and unforgettable. Regular updates via email keep players informed about these great opportunities, making it essential for players to stay connected.

Free Spins

Duck Duck Bingo is a haven for slot game fans, offering Free Spins on some of the most popular and beloved slot games. These Free Spins provide an easy way to appreciate the slots, with winnings paid out in points. The points garnered through these spins open roads for redeemable rewards within the casino, adding a strategic twist to the gaming. In essence, Duck Duck Bingo has crafted a remarkable niche, providing an alternative and rewarding approach to slot gaming without the need for risk or investment. Available through various promotions, including random drops and deposit codes, these Free Spins provide constant surprise and delight in gaming.

Deposit Bonus Codes

Adding an extra layer of anticipation, this casino regularly rolls out deposit and Duck Duck Bingo promo codes. These codes are perfect for players wanting more from their gaming. Active codes can be found in the Offers and Inbox tabs of the Games Lobby, accessible to all active players who have made a deposit. The active codes open doors to many rewards, ranging from compelling Wheel Spins to coveted Free Spins. This innovative approach adds a strategic layer to the gameplay, creating an atmosphere of anticipation and delight, making every gaming session at Duck Duck Bingo unique and rewarding.

No Deposit Bonus

While Duck Duck Bingo may not offer a No Deposit Bonus, it compensates players with its unique wager-free spins as part of the welcome offer. These spins allow new players to jump into gaming without the usual constraints of wagering requirements, providing a detailed and player-friendly approach to bonuses.

The casino’s promotion approach is about offering bonuses and creating personalised gaming. Players can adapt their gaming according to their preferences using these promotions, trying out new games with the Free Spins or maximising wins with deposit bonus codes. This player-centric approach is evident in the variety and frequency of the promotional offers.

Duck Duck Bingo’s comprehensive promotional strategy earns it a rating of 4 out of 5. The combination of a joining offer for new players, ongoing anticipation with the Duck Wheel, and the joy of Free Spins for slot game fans. While the absence of a no deposit bonus is a minor setback, the overall selection of promotions is robust, keeping Duck Duck Bingo on par with the top brands in the industry.

Loyalty Program

Duck Duck Bingo’s Ace Club loyalty program offers rewards for players’ dedication and playtime. From the moment players start gaming, they launch on a trip through various levels, each offering unique rewards and perks. Here’s a closer look at what each level offers in this comprehensive and player-friendly program.

Ace Club Loyalty Levels

Level Rewards & Benefits
1 Entry-level access with basic daily Free Spins and Bingo Tickets.
2 – 5 Increased number of daily Free Spins, Free Bingo Tickets, and eligibility for cashback on losses.
6 Free Spins and Bingo Tickets, access to the Ace Club room for exclusive games.
7 – 10 Further increased Free Spins and Bingo Tickets, higher cashback percentage, and access to higher-level exclusive rooms.
11 Premium level with the highest number of daily Free Spins, maximum cashback, and access to the Ace Club Diamond room.
12 Top-tier level, offering the pinnacle of rewards, including the maximum number of daily Free Spins, the highest cashback, exclusive access to all Ace Club rooms, and special VIP treatment.

Ace Club Loyalty Program Key Features

  • Real Cash Rewards: All wins from loyalty rewards are paid out in 100% withdrawable real cash, with no wagering requirements.
  • Dynamic Levels: Player’s loyalty level is determined by their lifetime activity, confirming consistent and long-term rewards.
  • Daily & Monthly Benefits: Players relish daily rewards like free spins and bingo tickets, as well as monthly benefits, including cashback and access to exclusive bingo rooms.
  • Weekly Rewards Wheel: Additional gripping with varied weekly prizes, including Bonus Spins, Free Bingo Tickets, and tangible prizes.

The Ace Club Loyalty Program at Duck Duck Bingo looks appealing because of its comprehensive reward structure and commitment to player satisfaction. The clear progression through levels, combined with the variety of daily, monthly, and weekly benefits for players of all levels. Awarding all wins as withdrawable real cash adds a significant value to the rewards. However, the program’s dependence on continuous activity to maintain benefits may be a minor drawback for sporadic players. The Ace Club Loyalty Program merits a well-deserved 3.7 out of 5 rating. Its well-thought-out structure and generous rewards system make it a highly attractive Duck Duck Bingo feature.

Customer Service

Duck Duck Bingo prioritises player satisfaction through a well-structured and responsive support system. Here’s a detailed look at the support services provided by Duck Duck Bingo, highlighting the various options players have for contacting the support team. Contact options for player support are:

Support Option Details Availability Response Time
Email Support General inquiries: [email protected] Available during business hours 3-5 business days (up to 7 during busy periods)
Promotions-related: [email protected]
Live Chat Available in the Game Lobby after logging in Afternoons Immediate (Real-time interaction)
FAQ Section Comprehensive self-help guide on the casino’s website 24/7 Instant (Self-service)

Additional Support Features:

  • Multilingual Support: Duck Duck Bingo may offer support in multiple languages for various player bases.
  • Social Media Channels: Players can also reach out through the casino’s social media for quick interactions and updates.
  • Security and Privacy Inquiries: Specialized support for issues related to account security and privacy, confirming players’ data is handled with utmost care.
  • Responsible Gaming Guidance: Dedicated support for players seeking advice or tools related to responsible gaming.

The support system at Duck Duck Bingo is designed to be accessible and efficient, with various options for different preferences and needs. The availability of live chat in the afternoons provides immediate assistance to active players, while the comprehensive FAQ section serves as a quick reference for common questions. Email support, though less swift than live chat, offers a more detailed and formal means of communication for complex issues.

Despite Duck Duck Bingo’s apparent structure for player support, with multiple channels intended for accessible and timely assistance, our recent experience has shown significant shortcomings. We encountered problems when attempting to contact support through both email and live chat, receiving no response. This lack of responsiveness, particularly during a critical time of withdrawal issues, undermines the effectiveness of their support system. As a result, we must reassess Duck Duck Bingo’s rating in player support, giving it a 1 out of 5.

Deposit Methods

Duck Duck Bingo offers a variety of deposit methods to suit the preferences and needs of different players. The casino emphasises convenience and security in its deposit and withdrawal policy. Let’s jump into the specifics of the deposit methods available, including the minimum and maximum deposit amounts and the efficiency of each method.

The minimum deposit amount at Duck Duck Bingo is set at £5, which is quite accessible and allows players to start gaming with a relatively small amount. The casino doesn’t mention the maximum deposit amount, which can vary based on the player’s account history and playing status.

Players are limited to registering a maximum of five payment methods per account. In certain cases, especially for debit card users, the casino may request verification documents to guarantee the security of transactions.

Payment Method Commission Minimum Deposit Speed of Deposit Processing
By Phone (UK) None £5 Immediate
By Phone (International) None £5 Immediate
Debit Cards (Visa/MasterCard) None £5 Immediate
PayPal None £5 Immediate
Apple Pay None £5 Immediate

All approved transactions are credited automatically to the player’s account, allowing them to start playing immediately. For PayPal users, it is important to note that the account must be verified to process withdrawals. Apple Pay, a convenient option for iOS users, is also available for deposits in all applicable currencies.

Duck Duck Bingo’s approach to deposit methods is commendable for its simplicity, security, and variety. The low minimum deposit threshold makes the casino accessible to many players, while the immediate processing of transactions provides unforgettable gaming. The absence of commission charges across all methods is a significant plus. However, the lack of clarity on maximum deposit limits and the restriction to only five payment methods per player might be a minor inconvenience for some. Considering the ease of use and security of the provided deposit methods, Duck Duck Bingo earns a solid 4 out of 5 rating.

Withdrawal Methods

Duck Duck Bingo provides a transparent process for withdrawing your winnings. Understanding the withdrawal methods, along with their respective limits and processing times, is crucial for players to manage their earnings effectively. This section provides a detailed overview of the withdrawal procedures at Duck Duck Bingo.

Duck Duck Bingo processes withdrawals using the deposit payment method(s). The ‘Transaction Balance’ concept is employed, where the amount deposited via a specific payment method is returned to the same method upon withdrawal. Suppose the withdrawal amount exceeds the total Transaction Balance across all payment methods. In that case, the ‘Remaining Withdrawal Balance’ is paid using the player’s chosen method, provided it has been used for deposits in the past 4 months.

Withdrawal Method Commission Minimum Withdrawal Maximum Withdrawal Withdrawal Time
Debit Cards (Visa/MasterCard) None £5 Not specified 4-7 business days
Wire Transfer None £5 Not specified 7-10 business days
PayPal None £5 Not specified 4-5 business days

Certain deposit methods, such as Apple Pay, do not have a Transaction Balance and cannot be used for withdrawals.

Additional Withdrawal Considerations:

  • Verification Procedures: Players may be required to provide identification documents before completing a withdrawal. This is a part of Duck Duck Bingo’s fraud and money laundering prevention measures.
  • Withdrawal in Same Currency: Withdrawals must be made in the same currency as the deposits.
  • Security Measures: The casino employs advanced security technologies to guarantee the safety and privacy of all transactions.

Despite Duck Duck Bingo’s secure withdrawal protocols and a variety of methods to suit player preferences, recent tests have revealed issues with withdrawals. Due to these concerns, we rate Duck Duck Bingo’s withdrawal system at 1 out of 5.

Portable Casino Play

Duck Duck Bingo embraces mobile gaming and is fully optimised for mobile devices. The mobile version of Duck Duck Bingo is designed for perfect use on various devices, including smartphones, tablets, and laptops. Players can easily visit duckduckbingo.com through their device’s browser and log in as usual. This approach guarantees that the entire Games Lobby, along with all offers and minigames, is available without needing a separate app. The user interface on mobile is intuitive, providing that steering, gameplay, and accessing different site sections are hassle-free.

Duck Duck Bingo is working towards adding a new version of their Games Lobby to the Google and Apple App stores. While the app is not yet available, the website’s mobile version does an excellent job of providing full-fledged gaming. The layout adapts to different screen sizes, maintaining the desktop version’s aesthetic appeal and functionality. Features like balance checking, game playing, offer reviews, interaction with hosts, and player support are integrated into the mobile.

Duck Duck Bingo’s mobile optimisation scores a strong 4 out of 5. The site’s responsive design on mobile browsers makes it highly convenient for players to access their favourite games anytime, anywhere. The user knowledge on mobile devices is intuitive, mirroring the quality of the desktop version. With the development of a dedicated mobile app, Duck Duck Bingo is well on its way to providing mobile gaming, potentially elevating this score to a perfect 5.

Duck Duck Bingo Gaming Portfolio

Duck Duck Bingo offers its players a comprehensive and varied gaming library featuring over 500+ games. The casino focuses on bingo games, reflecting its name and branding. However, it doesn’t stop there. The casino also provides a rich selection of slot games for various tastes and preferences. This range of games is powered by some of the leading game developers in the industry, including NetEnt, Dragonfish – Bingo, Microgaming, Amaya, Playtech, and Eyecon. These partnerships guarantee that players have access to high-quality and attractive gaming.

Game Type Quantity Most Popular Game
Bingo Multiple Variants 90-Ball and 75-Ball Bingo
Slots 500+ Queens of Ra Power Combo, 9 Pots of Gold


At Duck Duck Bingo, the slot game selection is wide. With a range of titles from some of the most renowned game providers in the industry, players are treated to various themes, gameplay styles, and potential payouts. Each game offers unique features, from classic fruit slots to modern video slots with complex bonus rounds and innovative mechanics.

Here is a list of some of the most famous slots you can play at Duck Duck Bingo, along with their RTP percentages and the companies that make them:

Top Slots Provider RTP
Fruit Blast SkillzzGaming 96.1%
Bust the Bank Microgaming 96.75%
Crystal Lotus Eyecon 96.56%
9 Pots of Gold Microgaming 96.24%
Loot Boost Slingshot Studios 96.05%
Bigger Bass Bonanza Pragmatic Play 96.71%
Eye of Horus Blueprint Gaming 96.31%
Rising Rewards Triple Edge Studios 96.01%
Red Hot Riches Alchemy Gaming 96.25%
Magic of Sahara Microgaming 95.29%


Duck Duck Bingo focuses on quality over quantity. The casino hosts 10 bingo rooms designed to provide players with amusing gameplay and the chance to win substantial jackpots. Unlike some online bingo with an overwhelming number of rooms, Duck Duck Bingo concentrates on offering higher-quality games with more significant jackpot opportunities.

The bingo offerings include the classic 75-ball and 90-ball bingo formats, satisfying traditional bingo fans. The casino also provides a variety of slot games, adding to the variety of gaming.

Bingo Game Type Description
Penny Bingo Affordable bingo games with low entry costs are perfect for players on a budget.
Bingo Jackpots Rooms featuring progressive and fixed jackpots offer high-stake rewards.
Jackpot Bingo & Slots A combination of bingo and slot games allows players to appreciate dual gaming.

The slot and bingo game categories at Duck Duck Bingo are an appealing aspect of the site, offering a rich selection of games from top-tier providers with favourable RTPs. This variety, coupled with the high quality of the games, makes the Duck Duck Bingo slots a highlight for any player. Given this great range and quality, the slot games section of Duck Duck Bingo earns a well-deserved 4 out of 5 rating.

KYC at Duck Duck Bingo

Duck Duck Bingo follows strict regulatory standards, including a comprehensive Know Your Customer (KYC) process. This verification guarantees the casino’s and its players’ security and prevents fraudulent or illegal activities. Here’s a detailed overview of the documents required, the terms of the verification process, and the steps involved.

Required Documents for Verification:

  • Government-Issued ID: Players must provide a copy of a government-issued ID, such as a passport, driver’s license, or national ID card. This is used to verify the player’s identity.
  • Proof of Address: This can be a utility bill, bank statement, or council tax bill showing the player’s name and address as registered on the account.
  • Proof of Funds: In certain instances, players may be required to provide evidence of their source of funds, including bank statements or payslips.
  • Payment Method Verification: Players must verify the debit card(s) or other payment accounts used for deposits and withdrawals. This may involve providing copies of the front and back of the card or screenshots of e-wallet accounts.

Key Terms of the Verification Process:

  • Account Changes Notification: Players must promptly notify Duck Duck Bingo of any changes to their details, including financial standing and occupation.
  • Age and Identity Verification: Before depositing funds or playing games, the casino will verify the player’s age (to confirm they are over 18) and identity (including name, address, and date of birth).
  • Consequences of False Information: Providing false or inaccurate information can lead to account closure and termination of the User Agreement, in line with regulatory requirements.

Steps to Follow for Verification:

  1. Gather Required Documents: Collect all necessary documents, guaranteeing they are current and legible.
  2. Submit Documents: Follow the instructions provided by Duck Duck Bingo for document submission. This might involve uploading documents through the casinos or emailing them.
  3. Wait for Verification: The casino will review the submitted documents. The timeframe for this process can vary, but it is typically completed within a few business days.
  4. Contact Support: If any issues or additional information is needed, players can contact Duck Duck Bingo’s support team for assistance.

The KYC procedure at Duck Duck Bingo is thorough, reflecting the industry’s standards for player security and regulatory compliance. The process is simple, provided the player has all the required documents. The clarity in communication and the structured steps make it relatively easy for players to complete the verification. However, the time taken for verification can sometimes be a factor to consider, especially for players eager to start gaming or process withdrawals quickly. The key is to guarantee that all documents submitted are accurate and up to date to avoid any delays.

In terms of user-friendliness, the process is relatively standard and in line with what is expected from online casinos. Duck Duck Bingo’s commitment to security and adherence to legal requirements through this process is commendable. It reinforces the trustworthiness and reliability of the casino, although it might seem like it could be more convenient for some players.

Duck Duck Bingo’s KYC process scores 3.5 out of 5. It is robust and transparent and guarantees the casino’s and its players’ safety. While necessary, the thoroughness of the process might feel a bit rigorous, but it is a standard and crucial part of online gaming security. To improve the user experience for existing customers, the casino could consider streamlining the procedure or minimising verification times. In summary, Duck Duck Bingo’s verification approach is effective and secure and aligns with its dedication to upholding elevated industry standards to benefit its existing customers.

Recommended or Not?

In concluding our review of Duck Duck Bingo, it’s clear that the site is tailored to those who have a preference for bingo and slot games, boasting over 500 high RTP slot games and a range of bingo options. However, the narrow focus on these games might not appeal to those interested in a broader selection, such as live casino games or poker.

The KYC process, though crucial for security, can be slow and prevent players from starting their games promptly. Recent experiences with customer support have been disappointing, particularly regarding the lack of timely responses, which is essential for addressing issues like withdrawal problems.

Considering these issues, especially the critical concerns related to withdrawals and customer support, our final assessment of Duck Duck Bingo must be approached with caution. While the site offers a specialized selection in a secure and mobile-optimized setting, the aforementioned problems lead us to lower our rating. Therefore, we give Duck Duck Bingo a 3.4 out of 5, advising players to weigh these factors before engaging with the site.

Overall Rating

How we rank 3.4
First Impression 4.0
License and Security 4.5
Bonuses & Special Offers 4.0
Loyalty Program 3.8
Customer Care 1.0
Payment Options 2.0
Mobile Gaming Experience 4.0
Variety of Games 4.0
Jamie Wall
Jamie Wall Casino Analyst


How is the gaming on the mobile different from the desktop at Duck Duck Bingo?

While the core gaming remains consistent across mobile and desktop, the mobile version is optimised for smaller screens and touch interactions. This means that games are playable even on the go. The user interface on mobile is streamlined for simpler steering, allowing players to access games, make deposits, and request withdrawals with just a few taps.

Can I change my account information or personal details using the Duck Duck Bingo mobile site?

Yes, you can update your personal details and account information directly from Duck Duck Bingo’s mobile site. To do this, log in to your account, steering to the ‘My Account’ or settings section, and select the option to edit your details.

Can I participate in Duck Duck Bingo promotions and tournaments via mobile?

Absolutely. All promotions, bonuses, and tournaments on the Duck Duck Bingo website are also accessible through the mobile version. Players using mobile devices will get all the special offers or gaming events.

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