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Amber Spins Casino UK

3.9
Expert rating
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5.0
Users rating
2 reviews

Amber Spins Welcome Bonus

200% Bonus + 50 FS

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#Ad, 18+, GambleAware.org | First-time depositors only (18+ country restrictions apply). Min deposit: £10. M...ax offer: 200% Bonus up to £20 Games Bonus & 50 Free Spins (on Fruit Blast). Promo code: SLOTS50. Any Bingo Bonus winnings, if applicable, if applicable, will be credited as bonus funds and capped at £5. FS winnings must be wagered 40x before withdrawal. FS are valid for 7 days. Games Bonus win cap: £100 + original bonus amount. Wagering contribution varies by game. We reserve the right to deny bonuses based on abusive bonus activity across sites operated by the Company. Deposit balance is available for withdrawal at any time (UK only). General withdrawal restrictions apply. Full Bonus T&C Show more

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Discover 0 Amber Spins bonus codes available in December 2024

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Amber Spins Review

Amber Spins Casino is a simple choice for British gamblers who favour slots over other types of casino games. This smaller casino prioritises slot games, offering a select range of popular and lesser-known titles. Its focus means there aren't the distractions or overwhelming variety you might find in larger casinos. Still, those who normally prefer to refresh their gamble with something other than slots might be left disappointed. This Amber Spins casino review aims to give an honest look at what Amber Spins Casino offers, highlighting its promotions and how it competes in a market filled with much broader gaming options.

  • Launched in 2021
  • License UK Gambling Commission
  • Min Deposit £10
  • Payment Methods VISA, PayPal, MasterCard, Neteller, paysafecard, WIRE, EntroPay, Google Pay
  • Withdrawal Methods Visa, PayPal, Mastercard, Neteller, PaySafeCard, WIRE, EntroPay
  • Min Withdrawal £10
  • Games 500
  • Game Types Scratch Cards, Slots
  • RTP Above 96%

Amber Spins Pros & Cons

  • Pros

  • No Transaction Fees: Both deposits and withdrawals are free of any additional charges, which means players can manage their finances more efficiently.
  • Detailed Game Information: Each slot has comprehensive details, including RTP, minimum and maximum bets, and more, which helps players make informed choices.
  • 24/7 Support Availability: The support team is available 24/7 via email and toll-free phone calls, providing timely assistance whenever needed.
  • User-Friendly Interface: The casino's website is easy to navigate, offering a simple stage for users to start playing quickly.
  • Focused Slot Selection: The casino has a rather big library of slot games, including jackpots.
  • Cons

  • Limited Game Variety: The casino exclusively offers slot games, lacking live dealer and table games, which narrows its appeal to a broader audience.
  • Restricted Live Chat: Live chat support is only available to registered users, which can be a hurdle for new visitors looking for quick answers before signing up.
  • High Wagering Requirements: The welcome bonus comes with high wagering requirements, making it challenging for players to cash out their bonus winnings.
  • No Promotions for Existing Players: A lack of ongoing promotions for returning players hurts the player commitment.
  • No Advanced Search Features: The absence of a provider filter can make browsing through the slot catalogue cumbersome.

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Amber Spins Casino Review and Bonus Code Offers

Amber Spins Casino Main Page

Amber Spins Casino was launched in 2021 and is a niche offering from Broadway Gaming‘s Dragonfish division. Positioned in a competitive market, Amber Spins has carved out a space for itself by offering only slots. This focus on slot games can be seen both as a limitation and a unique selling point, depending on what a player is seeking. It doesn‘t have the broad appeal of larger casinos that provide table games and live dealer options, making it a better fit for users who prefer a more concentrated selection of slot games.

The simplicity of Amber Spins Casino means it might not be the first choice for those who prefer a more advanced gamble. Its strength lies in its uncluttered approach, which could appeal to newcomers or those who prefer not to sift through countless gaming options, obviously, this isn‘t to everyone‘s taste.

Parent Company Name Broadway Gaming Group
Website amberspins.com
Head Office PO Box 227, Peveril Buildings, Peveril Square, Douglas, IM99 1RZ, Isle of Man
CEO David Butler
Company size/Employees 51-200 employees

Amber Spins First Impression

Amber Spins Casino greets its visitors with a clean, uncluttered interface sporting a simplistic white and orange design. The homepage prominently displays a welcome bonus ad, a crucial element given the lack of a dedicated promotions section. This presentation allows new visitors to know immediately how to access the bonus offerings.

As users scroll down, the site proudly showcases its slot game selection. It highlights top slots and lists the most popular games in the industry, reflecting the casino’s slot-centric approach. Below this, Amber Spins user reviews are visible, suggesting a community of satisfied players and adding a layer of trustworthiness to the site. The ‘About Us’ section near the bottom of the page offers detailed insights into what the casino considers its unique selling points.

Navigation is facilitated by a sidebar that allows users to toggle between all slots and popular slots, with a quick link also provided for jackpot games. However, the site does not feature a search bar or provider filters, which could hinder users looking for specific games. Nevertheless, clicking the ‘i’ button on a game’s thumbnail redirects to a page with comprehensive details such as the game’s provider, RTP, variance, minimum and maximum bets, and even the launch date. For its most popular games, Amber Spins offers detailed descriptions that detail the game’s features and potential appeal.

Aspect Evaluation
Ease of Navigation Good – Simple layout with side navigation, but lacks search function.
Mobile Games Availability Excellent – Fully compatible with mobile devices.
Game Filters Poor – No filters for sorting by provider or game type.
Search Function Non-existent – No search bar available.
Loading Speed Very Good – Pages and games load quickly.
UX and UI Rating Good – Intuitive design, but could be improved with search and filtering options.
Expert's Rating
First Impression 3.8

While Amber Spins Casino offers a user-friendly first look with its simple design and efficient loading times, it needs more navigation tools to improve user convenience. The absence of a search function and filtering options means that players may need help finding the games, which can be a notable drawback given the lack of filtering options on the website. Given these observations, I‘d rate the overall first impression at Amber Spins Casino a 3.8 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

Licensing, Security, and Player Protection

Amber Spins Casino, operated by Broadway Gaming Ireland DF Limited, holds a robust set of licenses from the Gambling Commission in Great Britain. These licenses comply with strict regulatory standards for Remote Bingo, Remote Casino, and Remote Gambling Software.

SSL encryption 128-bit
Deposit Limits Yes
Activity Limitations Yes
Self Exclusion Yes
Protection of Minors Yes
Problem Gambling Organisations BeGambleAware, GAMSTOP, GamCare, Gambling Therapy, The National Gambling Treatment Service
IT-Security Amazon RSA 2048 M01
Firewall Yes
Anti Money Laundering Source of funds and identity verification

The casino’s commitment to player protection is evident in its comprehensive Responsible Gambling section. This area of their site is well-organized and divided into clear sections that make it easy for players to navigate and utilise the resources offered. Among these tools, the Activity Statements feature is notable for providing players with transparent insights into their gaming behaviour, including detailed accounts of deposits, bets, and other financial activities.

Amber Spins Casino also promotes safe gaming practices through various mechanisms. A Game Time Reminder helps players keep track of their gaming sessions, and tools like Deposit Limits and Self-Exclusion empower players to manage their gambling habits proactively. Additionally, the ‘Take a Break’ option is available for those who may need a short-term pause from gaming.

Supporting these tools are the casino‘s affiliations with organisations such as BeGambleAware, GAMSTOP, GamCare, and Gambling Therapy. Moreover, the casino advises on practical steps to prevent underage gambling and reduce gambling-related exposure on social platforms, highlighting the importance of supervising internet use among minors.

On the cybersecurity front, Amber Spins guarantees that all data transactions are protected through robust IT security measures, including SSL encryption and the option for two-factor authentication, which significantly strengthens account security.

Expert's Rating
Licensing and Security 4.5

Given these features, Amber Spins Casino shows a strong dedication to security and responsible gaming. The thoughtful layout of their responsible gaming features and the range of safety tools available reflect a genuine commitment to player welfare. Combining these observations, Amber Spins Casino earns a 4.5 out of 5 for its efforts in promoting a safe and responsible gaming environment.

Jamie Wall
Jamie Wall Casino Analyst

Amber Spins Casino Terms and Conditions

Amber Spins Casino lays out its terms and conditions to make sure users fully understand the legal stipulations and operational rules before participating. Here’s a closer look at key points from their T&Cs:

  1. Age and Identity Verification: Users must be 18 years or older, and the casino conducts thorough checks to verify age and identity. Falsifying personal information or failing identity verification leads to account closure.
  2. Liability Limitations: The casino is not liable for indirect losses, unforeseeable losses at the contract’s outset, or losses related to business disruptions. This includes any issues arising from third-party services or internet providers.
  3. Technical Errors and Disruptions: Occasionally, service disruptions or errors may affect gameplay and financial transactions. These are detailed under ‘Errors’ in the T&Cs, with specific remedies and protocols for handling such instances.
  4. Prohibited Activities and Fraud: Activities such as using stolen funds, manipulating games, or exploiting software vulnerabilities are strictly prohibited and can result in account closure and fund forfeiture.
  5. Special Offer Abuse: Any manipulation of offers and bonuses for unfair advantage is monitored closely, and such actions may lead to restrictions or account termination.
  6. Account Closure Policies: Accounts can be closed if users breach terms, provide inaccurate information, or the service discontinues. These closures are at the casino’s discretion, often without recourse.
  7. Real Money and Bonus Funds: When both real money and bonus funds are in an account, bets are first deducted from real money funds. Winnings from restricted funds are capped, highlighting the need for mindful bonus management.
  8. Amendments to Terms: The casino reserves the right to amend terms and will notify users of significant changes.
  9. Additional Rules and Policies: The T&Cs are supplemented with additional policies covering game participation, withdrawals, deposits, and responsible gambling.

Amber Spins Casino Registration Process

How to register at Amber Spins

Registering and verifying a profile at an online casino can seem a bit daunting, but it’s usually quite simple. Having recently gone through the process myself, I can provide a detailed breakdown to help you set up your Amber Spins Casino account without a hitch:

step 1 Find the Registration Button

Start by locating and clicking the white ‘Join’ button on the casino’s homepage.

step 2 Fill Out the Form

You will be asked to enter personal information such as your name, date of birth, address, and email. Make sure all information is accurate to avoid issues later.

step 3 Set Your Login Details

Choose an Amber Spins casino login (username) and a strong password. For better security, use a mix of letters, numbers, and symbols.

step 4 Agree to Terms and Conditions

Read through the casino’s terms and conditions. If you agree, tick the box to proceed. It’s important to understand what you’re agreeing to in order to avoid surprises.

step 5 Submit Your Form

After checking your details, submit the form to create your account.

step 6 Verify Your Email

Check your email inbox for a verification link. Click this link to verify your email address. Sometimes, this email can land in the spam folder, so it’s good to check there if it’s not appearing in your inbox.

step 7 Provide Additional Documentation

To complete your profile verification, you must upload documents verifying your identity and address. This usually includes a photo ID (like a passport or driver’s license) and a recent utility bill.

step 8 Wait for Verification

The casino will review your documents. This can take a few days, depending on the casino’s processing times.

Amber Spins Casino Promotions

Amber Spins Casino offers just one Welcome Promotion targeted at new players, with no ongoing bonuses for existing members. This single-use welcome offer might not appeal to those looking for continuous rewards. Below, we’ll take a closer look at this initial deal and what it means for newcomers to Amber Spins Casino.

Amber Spins Casino Welcome Bonus

Amber Spins Casino Welcome Bonus

Newcomers to Amber Spins Casino can boost their first deposit by signing up and putting down at least £10 with the Amber Spins promo code ‘AMBER’. This gets them £10 extra and 10 free spins to use on select games, steering them towards some of the casino’s preferred slots.

However, this promotion comes with hefty wagering requirements: 40x for free spins and 60x for any other game winnings before you can withdraw. These demanding conditions, tougher than many other casinos, might put off players hoping for easier access to their bonus wins. Moreover, these free spins only last for 7 days, pushing players to meet these requirements quickly.

Amber Spins Casino No Deposit Bonus

At present, there is no Amber Spins no deposit bonus, requiring new players to commit financially to access any promotions. This might turn away those who wish to test the casino’s games without any initial investment.

Expert's Rating
Bonuses & Special Offers 3.4

The single Welcome Promotion at Amber Spins allows new players to get a bit more out of their first deposit, but high wagering demands and brief validity heavily restrict it. The absence of rewards for returning players and the lack of a no-deposit option diminish its attractiveness further. Given these conditions, I’d rate Amber Spins Casino’s bonuses as 3.4 out of 5. The stringent terms attached to the welcome bonus and the narrow range of promotions are significant negatives, suggesting a need for more equitable bonus conditions and additional deals to boost player loyalty and overall satisfaction.

Jamie Wall
Jamie Wall Casino Analyst

Amber Spins Games and Interface

Amber Spins All Games

Amber Spins Casino focuses exclusively on slots and jackpot games, offering a niche selection created specifically for slot lovers. The absence of table and live casino games marks a significant limitation in its overall gaming roster, suggesting a targeted rather than comprehensive approach to online gaming. Despite the low variety of game types, they still partner with a lot of gaming providers such as NetEnt, Microgaming and Eyecon.

Game Type Quantity Most Popular Game
Video Slots 500+ Big Bass Bonanza
Jackpot Slots 20+ Crystal Lotus

The casino’s interface is streamlined to highlight their slot-focus. A sidebar on the left allows players to sift through the games easily, categorising them into sections like all slots, popular slots, new releases, scratchers, scorching slots, and fruit slots, with a quick link also available for jackpot games. However, the site’s lack of an advanced search function or the ability to filter by game provider sticks as a missed opportunity for those seeking games from a specific developer. Detailed information about each slot, such as the provider, RTP, variance, and betting limits, is accessible through an ‘i’ icon on each game thumbnail, a handy feature that partially makes up for the search limitations.

In addition, Amber Spins allows players to mark their favourite games using a heart icon on game thumbnails. This lets users create and revisit a personalised list of favourite slots at their convenience. Additionally, they have a specific page that lists the RTP for all games and aids players in making well-informed decisions.

For more detailed insights into each type of game Amber Spins offers, please refer to the upcoming sections exploring these categories in depth.

Slot Games at Amber Spins Casino

Amber Spins Casino boasts a robust collection of over 500 slot games, positioning it as a specialised hub for slot game lovers. The selection spans a variety of themes and styles, from classic fruit machines to modern video slots with intricate bonus features.

Slot Game RTP Provider
Blood Suckers 98.00% NetEnt
Diamond Mine 96.43% Blueprint Gaming
Lord of the Ocean 95.10% Greentube
Big Bass Bonanza 94.62% Pragmatic Play
Chests of Gold 94.25% All For One Studios
Lucky Shot 94.18% Microgaming
9 Pots of Gold 94.06% Microgaming
9 Masks of Fire 94.06% Microgaming
Book of Atem 94.01% All For One Studios
Gold Blitz 94.00% Fortune Factory Studios

Jackpot Games at Amber Spins

Amber Spins Casino also hosts a modest yet intriguing collection of jackpot slots for players looking for a different kind of slots gamble. With over 20 jackpot games available, the casino showcases a variety of themes and jackpot sizes.

Jackpot Game RTP Provider
Crystal Lotus 96.56% Eyecon
Heartburst 95.63% Eyecon
Kiss Me Clover 95.39% Eyecon
99 Time 95.38% Eyecon
Highland Reels 95.05% Eyecon
Enchanted Prince 94.99% Eyecon
Fireworks Frenzy 94.94% Eyecon
Shaman’s Dream 93.36% Eyecon
Temple of Iris 93.36% Eyecon
Fluffy Too Mega Jackpot 92.99% Eyecon
Expert's Rating
Variety of Games 4.0

Amber Spins Casino is ideal for slot game fans, boasting over 500 slot and jackpot titles. Despite its strengths, it needs more variety and dedicated sections for table games and live shows, which might disappoint those seeking a broader range of gaming options. The interface is functional but could be improved with overhauled navigation and more sophisticated filtering options to simplify game selection. These improvements would significantly boost the overall user satisfaction. While Amber Spins excels in appealing to slot players, it could broaden its appeal with better organisation and a more diversified game selection. I would rate Amber Spins Casino 4 out of 5, reflecting its strong slot offerings and areas for improvement.

Jamie Wall
Jamie Wall Casino Analyst

Amber Spins Mobile Optimisation

Amber Spins Mobile Optimisation

Amber Spins Casino has optimised its casino for fluid mobile performance. This allows players to play their favourite slot games from any tablet or smartphone without needing a dedicated app. The casino’s HTML5-based website, which adapts flawlessly to various screen sizes and operating systems, provides this flexibility.

Players looking to play at Amber Spins on the go will find the mobile version of the site remarkably user-friendly. Sadly, there‘s no Amber Spins app to download, but you can access the full range of games simply by visiting the Amber Spins website from any popular mobile browser like Chrome, Safari, or Firefox. The site‘s design intuitively adjusts to fit your device, be you on Android or iOS.

To really understand how well Amber Spins performs on mobile, I spent some time playing a few slots directly from my smartphone. Using the Chrome app, I accessed the casino effortlessly by entering the site‘s URL, logging in, and go to my game of choice. The slots loaded swiftly, and the gameplay was snappy, with all features and graphics displaying correctly. The responsive design automatically adjusted the layout to maximise the screen space, no matter how you held your device.

Expert's Rating
Mobile Optimisation 4.2

Thanks to its well-designed website, Amber Spins Casino offers a great mobile version that’s both convenient and functional. Although it doesn’t have a dedicated app, this isn’t much of a drawback because the mobile site is excellent, allowing you to play on various devices directly from the browser. This means you don’t have to download anything, saving you some precious storage space on your device. Based on all this, I’d rate Amber Spins Casino’s mobile version a solid 4.2 out of 5. It’s easy to access, quick to load, and overall simple to use, although an app might bring even more convenience to the table.

Jamie Wall
Jamie Wall Casino Analyst

Amber Spins Casino Deposit Methods

Amber Spins Casino provides a basic selection of deposit methods, including Visa, MasterCard, PayPal, and Apple Pay. While this lineup is limited, it includes the fundamental options that most players look for in an online casino.

The casino has optimised its payment system for speed, allowing for instant deposit processing. This means you can begin playing your favourite slots right after you fund your account. With a minimum deposit requirement of only £10 and no deposit fees, Amber Spins is accessible to many players and budgets, helping you manage your money more efficiently.

On the downside, there are fewer available payment methods than at other casinos, which often include a variety of e-wallets. This limited selection might be a sticking point for players who value various payment options.

Payment Method Min. Deposit Commission Fees Speed of Deposit Processing
Visa £10 No fee Instant
MasterCard £10 No fee Instant
PayPal £10 No fee Instant
Apple Pay £10 No fee Instant
Wire Transfer £10 No fee Instant

To deposit funds into your Amber Spins Casino account, follow these steps:

  1. Log In: Access your account.
  2. Head to Banking: Click ‘Fund Account’ to open the cashier.
  3. Choose a Deposit Method: Pick your preferred payment option.
  4. Enter Deposit Amount: Make sure it’s at least £10 to meet the minimum requirement.
  5. Confirm the Transaction: Follow the prompts to finalise your deposit.
Expert's Rating
Deposit Methods 4.1

Depositing at Amber Spins Casino is hassle-free thanks to its quick, no-fee transactions. The ability to access your funds immediately is a definite plus. However, the limited payment options might appeal to some, especially those who are used to more variety. Considering this, I rate the casino’s deposit system a 4.1 out of 5. Expanding its payment methods could boost its attractiveness and likely improve this score.

Jamie Wall
Jamie Wall Casino Analyst

Amber Spins Casino Withdrawal Methods

Understanding the withdrawal processes and options at Amber Spins Casino is just as crucial as knowing how to deposit. The casino offers a variety of withdrawal methods that are consistent with the deposit options, streamlining the financial transactions for players. You can start withdrawing your winnings with as little as £10, which makes it easy to access your funds.

The withdrawal system at Amber Spins aims to make the process as easy as possible. The money up to the amount you originally deposited (called ‘Transaction Balance‘) will go back to the payment method you used for depositing. If you want to withdraw more than what you deposited, you can choose where the extra money goes from the options available on the withdrawal page. This setup gives you flexibility and makes it easier to manage your money. It’s worth mentioning that due to this Transaction Balance system, withdrawals to certain debit cards and MasterCard are not possible because of the existing regulations, which may require using alternative withdrawal methods.

Payment Method Min. Withdrawal Commission Fees Withdrawal Processing Speed
Visa £10 No fee 4-7 business days
MasterCard £10 No fee 4-7 business days
PayPal £10 No fee 4-5 business days
Apple Pay £10 No fee 4-7 business days
Wire Transfer £10 No fee 7-10 business days

Here is the guide on how to cash out your winnings at Amber Spins Casino:

  1. Access Your Account: Log in and go to the ‘My Account’ section.
  2. Request a Withdrawal: Find ‘Request Withdrawal’ under the Banking section and click it.
  3. Select Your Method: Pick from the available withdrawal methods and confirm the amount.
  4. Complete the Transaction: Follow the on-screen instructions to finish your withdrawal. The processing should take about one business day.

Typically, a withdrawal request is processed in one business day, but depending on the method, the total Amber Spins withdrawal time to receive your funds ranges from 2 to 7 days. Wire Transfer transactions, however, can take up to 10 days, which is unusually long even for this method.

Expert's Rating
Withdrawal Methods 3.9

Amber Spins Casino has designed its withdrawal process to be user-friendly and align closely with its deposit system. The ability to choose how surplus withdrawal amounts are handled is a nice touch that adds to the user’s convenience. However, the low amount of payment methods and withdrawal restrictions to certain cards can be a hassle for some players. Considering the easiness of the process alongside these limitations, I would give the withdrawal process at Amber Spins Casino a 3.9 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

Customer Support at Amber Spins

Amber Spins Casino makes sure that help is on hand whenever you need it, offering a variety of ways to get in touch with their support team. They’re ready to assist 24/7, which is great for round-the-clock gaming.

You can contact the support team through email, live chat, or phone. It‘s worth noting that the live chat option, though quick and convenient, is only available if you’re already registered. This could be a bit of a drawback if you’re just looking around and have questions before signing up.

If you prefer to talk to someone directly, they have a toll-free number for UK players, which means you won’t have to pay a penny for the call. Email responses are also pretty swift, with most answers coming back to you within a day.

For faster answers, Amber Spins encourages you to check out their FAQs section first. It’s packed with information on common topics like account settings, payment queries, and more, which might save you the time to reach out directly.

Contact Method Details Average Response Time
Email [email protected] Within 24 hours
Phone +44 800 901 2509 (Toll-free in UK) Immediate
Live Chat Available after registration Immediate

After logging into my account and initiating the chat, I was quickly connected to Sarah, a support agent. She was courteous and efficient, quickly providing clear information about their withdrawal processes. Sarah explained the withdrawal limits, the documents needed for verification, and typical processing times. She also guided me in initiating a withdrawal request through my account settings. The conversation was brief and to the point, leaving me well-informed about managing withdrawals without an issue.

Expert's Rating
Customer Care 3.5

Amber Spins Casino does a solid job of keeping players supported, especially with its 24/7 availability and free phone support. The main hiccup is that the live chat is not accessible to everyone, which could be improved. Given all this, I‘d give their customer support a 3.5 out of 5. A few tweaks here and there could easily bump them up to a perfect score, especially if they opened up live chat to all visitors.

Jamie Wall
Jamie Wall Casino Analyst

KYC Process at Amber Spins Casino

At Amber Spins Casino, setting up and verifying your account is pretty easy. The process is designed to be quick and secure, confirming that all players meet the legal requirements and that their accounts are protected against fraud.

When you sign up at Amber Spins, the initial step involves filling out a form with your basic details: name, address, email, and phone number. This part usually takes just a couple of minutes. This is all it takes for many players, thanks to the casino’s use of advanced automatic verification technologies. These systems can instantly confirm your identity without needing extra documents.

However, if automatic verification doesn’t work for you, you’ll need to upload some documents manually:

  • A government-issued ID like a passport or driver‘s license
  • A recent utility bill or bank statement for proof of address
  • Documentation for your payment method to verify financial transactions

Uploading your documents is a breeze. Just log in, head over to the “My Documents” section under “My Account,” and upload everything directly from your phone or computer. The review process is generally quick if your documents are in order, often sorted within a few hours.

Amber Spins also requires proof of the source of your funds, which is a standard request in the industry to prevent money laundering. Depending on where your money is coming from, you might need to show a payslip, details of a property sale, or even a bank statement.

If you run into any snags or have questions about what documents to send, the support team is ready to help. Emailing them with your username or account number will get you a faster response.

What Players Think About Amber Spins Casino on Trustpilot

With its 3.3/5 rating on TrustPilot based on 29 reviews, Amber Spins Casino presents a mixed bag of feedback from its users. The casino seems responsive, having replied to some of the negative reviews, albeit typically taking about a month to respond. This indicates an effort to address user concerns, though the pace may only meet some players’ expectations.

trustpilot

Trustpilot

Positive remarks often highlight the helpfulness of customer service representatives like Alina P., who has significantly impacted those she assisted. Several players have noted quick resolutions to their issues and fast payouts, crucial aspects of a good online casino gamble.

However, the casino doesn’t escape criticism. A common thread among unsatisfied players is the frustration with perceived unfair game mechanics and dissatisfaction with promotional terms, which some claim are misleading. Issues with activating bonuses, glitches in slot games, and delays in withdrawal processing have been particularly galling for some. The requirement to manually enter promo codes, unclear terms and conditions, and difficulties with the site’s user interface have also been points of contention.

While Amber Spins Casino does well in customer service, it needs to review its transparency and efficiency in handling promotions and technical issues to improve user trust and satisfaction. For potential players, being cautious with promotions and staying informed about the casino‘s policies may help mitigate some of these concerns.

Our Verdict

Amber Spins Casino certainly has a clear focus on simply providing slot games. While it excels in providing a simple, user-friendly interface for its intended audience, several aspects could be improved further.

Even though the casino doesn‘t lack in slots department, the absence of live or table games was quite noticeable. Additionally, the casino offers limited payment methods, although the absence of fees on transactions is a welcome feature. However, the potentially long withdrawal times could be a setback for players eager to access their winnings quickly. Support options are adequate, with several ways to contact for help, including email and a toll-free number. Yet, restricting live chat to registered users only could be frustrating for newcomers.

While Amber Spins Casino does a solid job at attracting slot game fans, its appeal is limited by the lack of game variety and the high barriers to bonus withdrawals. The casino scores a 3.9 out of 5 for its well-executed niche focus but could benefit significantly from broader game options and more player-friendly bonus terms.

Overall Rating

How we rank 3.9
First Impression 3.8
License and Security 4.5
Bonuses & Special Offers 3.4
Variety of Games 4.0
Mobile Gaming Experience 4.2
Deposit Methods 4.1
Withdrawal Methods 3.9
Customer Care 3.5
Jamie Wall
Jamie Wall Casino Analyst

FAQ

What should you do if you forget your Amber Spins password?

Forgetting your password isn’t a major issue at Amber Spins. You can easily reset it by clicking the “forgot username/password?” link on the login page. Instructions will be sent to your email to guide you through the reset process. If you run into any snags or are waiting to receive the email, contacting the Member Support Team is a good idea.

Is it possible to deposit using Skrill at Amber Spins?

Currently, Amber Spins does not support deposits via Skrill. This may be inconvenient if Skrill is your preferred payment method, but the casino does offer other alternatives that might suit your needs. Checking their banking section will give you a list of other accepted deposit methods.

Does Amber Spins have a loyalty program?

At this time, Amber Spins does not offer a loyalty program. This could be a downside if you’re looking for rewards for your regular play. Many casinos offer points or loyalty levels to reward regular players, so the absence of such a program here might affect the appeal to some potential loyal customers.

What should you do if in-game chat doesn't work?

If you run into issues with in-game chat at Amber Spins, the problem might be temporary due to chat server downtimes. Additionally, firewall settings could interfere with chat functionality. To resolve this, you may need to adjust your firewall settings to allow communications from Amber Spins’ chat servers. If problems persist, it’s advisable to contact customer support for further assistance.

Can you play bingo games at Amber Spins?

Amber Spins does not offer bingo games but focuses on slots and a few other game types. If bingo rooms are your favourite, this might be disappointing. However, you might still want to check out some of their 500+ slot games.

Are the games at Amber Spins fair?

Yes, all games at Amber Spins are operated using a certified Random Number Generator (RNG), which guarantees that game outcomes are entirely random and fair. This level of transparency is crucial for trust, and Amber Spins strictly adheres to these fairness standards, giving players confidence that gameplay is fair and unbiased.

Amber Spins Sister Sites

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User reviews of Amber Spins

User Rating Rated by 2 users
5.0
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Have you had any prior experience with this casino?
5.0

June 24, 2024

Warren

United Kingdom United Kingdom

THE PAYMENT WAS PROCESSED THE VERY NEXT DAY AFTER MY WIN, GIVEN THAT THEY ALSO HAD TO VERIFY MY DOCUMENTS. I’M NOT SURE WHAT ISSUES OTHERS FACED, BUT I HAVE NO COMPLAINTS. THE SERVICE WAS OUTSTANDING!
4.9

August 31, 2023

paul k.

United Kingdom United Kingdom

I RECEIVED MY PAYMENT THE DAY AFTER MY WIN, WHICH WAS QUITE FAST, ESPECIALLY SINCE THEY HAD TO VERIFY MY DOCUMENTS TOO. I DON'T KNOW WHAT ISSUES OTHERS MIGHT HAVE FACED, BUT I HAVE NO COMPLAINTS. THE SERVICE WAS EXCELLENT!

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