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#Ad, 18+, BeGambleAware | New players only, £10 min fund, £1,000 max bonus, 65x wagering requirements Full Bonus T&C

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Kong Casino Review

This detailed Kong Casino review goes deep into the brand's essential features, making sure you make an informed choice. With a splendid game library, accommodating bonuses, and robust security measures, Kong Casino has carved a niche for itself. Be it that you are interested in top-tier slot titles, classic table games, or live casino action, Kong Casino promises a balanced mix. Before diving in, let’s break down what this casino brings to the table, securing that you have a clear picture of what to expect by the end of this review.

  • Launched in 2017
  • License UK Gambling Commission, Alderney Gambling Control Commission (AGCC)
  • Min Deposit £10
  • Payment Methods

    Skrill , Neteller, MasterCard, Maestro, VISA, paysafecard, WebMoney, Euteller, GiroPay, iDEAL, Sofortüberweisung, Fast Bank Transfer, Qiwi eWallet, Trustly, ecoPayz, Zimpler, Debit Cards

  • Withdrawal Methods

    Skrill, Neteller, Bank Transfer, Mastercard, Maestro, Visa, PaySafeCard, WebMoney, Euteller, Fast Bank Transfer, Qiwi eWallet, Trustly, ecoPayz

  • Min Withdrawal £20
  • Games 1105
  • Game Types

    Baccarat, Bingo, Blackjack, Roulette, Slots

  • RTP 95.5%
  • Game Providers

    Microgaming, NetEnt, Amaya, NYX Gaming, NextGen Gaming, Thunderkick, Genesis, ELK Studios, Leander Games, IGaming2go, Big Time Gaming, Chance Interactive, Rabcat, 2by2 Gaming, Wagermill

Kong Casino Pros & Cons

  • Pros

  • Varied Game Selection: Kong Casino boasts over 1,300 slot games, offering various themes and gameplay styles.
  • User-Friendly Interface: The website facilitates easy navigation and game discovery, improving the overall user satisfaction.
  • Promotion Variety: Kong Casino offers a range of promotions, including a welcome bonus package, happy hour free spins, and unique deals.
  • Bingo Game Room Option: Adding to its versatility, Kong Casino provides players access to 9 bingo game rooms.
  • Cons

  • High Wagering Requirements: Some bonuses come with high wagering requirements, which may challenge players seeking quick withdrawals.
  • Absence of Live Chat Support: The lack of live chat customer support might hinder immediate issue resolution for players.
  • Withdrawal Fees: The casino imposes transaction fees on withdrawals (£2.50), which can impact players' overall value of winnings.

Kong Casino Full Review

Emerging in 2019, Kong Casino swiftly caught the online gaming community’s attention. Operating under the trusted Jumpman Gaming Limited banner, the casino distinguished itself with an eclectic mix of games and uncompromising customer support.

With each passing year, Kong Casino’s dedication to growth and adaptation has been evident. The brand emphasises player-centric services, cutting-edge technology, and strict adherence to industry regulations. This strategy has solidified its reputation and broadened its reach globally.

Attribute Details
Parent Company Name Jumpman Gaming Limited
Website kongcasino.com
Head Office La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ
CEO Ben Starr
Company size/Employees 51-200 employees

Kong Casino Licensing, Security, and Player Protection

Kong Casino operates with legitimacy and transparency, and this assertion is bolstered by its licensing details. The brand is regulated in Great Britain by the UK Gambling Commission (UKGC), proudly displaying account number 39175.

Aspect Details
Licenses held UK Gambling Commission
UKGC Account number 39175
Account Link https://www.gamblingcommission.gov.uk/public-register/business/detail/39175

The UKGC’s oversight isn’t limited to just casinos; it extends its stringent regulations to the bingo sector as well, securing a comprehensive regulatory environment for varied gameplay:

Activity Status From To
Casino Active 1 Nov 2014 Current
Bingo Active 1 Nov 2014 Current

One shouldn’t underestimate cybersecurity in this day and age, and Kong Casino clearly understands this. They’ve incorporated advanced encryption technologies, making sure that players’ personal data and financial transactions remain protected from potential threats.

Kong Casino’s stance on responsible gambling stands out. Players are given the autonomy to set their own deposit, loss, and wager limits, securing control over their gambling activities. Self-exclusion is another feature that allows players to take a break, excluding themselves from the website for specified periods. For added layers of protection, especially concerning underage access, Kong Casino recommends filtering systems like Cyber Patrol, GamBlock, and Net Nanny. Additionally, partnerships with organisations such as GamCare and Gamblers Anonymous underscore the brand’s dedication to players who might need additional support.

Aspect Details
SSL encryption 128-bit
Deposit Limits Yes
Activity Limitations Yes
Self Exclusion Yes
Protection of Minors Net Nanny, Cybersitter
Problem Gambling Organisations Gamcare, Gamblers Anonymous, Gambling Therapy
IT-Security E1
Firewall Yes
Anti Money Laundering Identity and source of funds checks
Considering Kong Casino’s rigorous licensing, robust cybersecurity measures, and earnest commitment to responsible gambling, the brand shines with an overall rating of 4.5 out of 5. Player trust and welfare are at the forefront of their operations.

Kong Casino Terms and Conditions Breakdown

Understanding a casino’s terms and conditions is crucial for hassle-free and compliant gameplay. Here’s a summarised list of terms and conditions players might encounter at Kong Casino:

  1. Age Restriction: Players must be 18 or older to register and play.
  2. Account Verification: All accounts must be verified using valid identification documents.
  3. Account Limitations: One account is allowed per person, household, IP address, and device.
  4. Deposit and Withdrawal: There may be minimum and maximum limits for deposits and withdrawals. Transaction processing times can vary.
  5. Bonus Terms: All bonuses and promotions come with specific wagering requirements, which must be met before any winnings can be withdrawn.
  6. Inactive Accounts: Accounts that remain inactive for a prolonged period might incur a maintenance fee.
  7. Responsible Gaming: Players can set deposit limits, take a break, or self-exclude.
  8. Game Malfunctions: In case of a game malfunction, all play and payouts during that time are void.
  9. Intellectual Property: All content on the Kong Casino website is copyrighted and cannot be used without explicit permission.
  10. Termination Rights: Kong Casino reserves the right to close accounts and return deposits without stating reasons.
  11. Limitation of Liability: The casino is not responsible for losses incurred due to unforeseeable events or issues beyond its control.
  12. Governing Law: Any disputes related to the casino will be governed by the laws of the jurisdiction in which Kong Casino operates.
Please note that these are general summaries, and the terms and conditions on the Kong Casino website should be referred to for comprehensive details.

Registration and Account Confirmation at Kong Casino

Taking the first step to enter the Kong Casino promises enriching gameplay. Setting up your account is a simple process. Following this step-by-step guide guarantees a hassle-free entry into Kong Casino’s varied library of games and entertainment.

step 1 Go to the Website

Launch Kong Casino’s official site on your chosen device, be it a desktop, mobile phone, or tablet. Locate and select the ‘Join Now’.

step 2 Engaging with the Sign-Up Form

Upon selecting the registration option, you’ll be presented with a form that prompts for essential details. Input your name, birthdate, residential address, and electronic mail address, always emphasising accuracy for a fast verification process later.

step 3 Setting Your Login Credentials

Choose a distinctive username and craft a secure password, integrating a mix of alphabets, numerals, and special characters for optimal protection.

step 4 Accepting the User Agreement

Peruse Kong Casino’s terms and service conditions. After a thorough read, confirm your agreement by ticking the designated checkbox.

step 5 Concluding the Registration Process

Double-check the entered data for accuracy, then click the ‘Confirm’ button.

step 6 Awaiting the Confirmation Email

Once registered, Kong Casino will send a confirmation email. This message typically contains a verification link or a unique code.

step 7 Follow the Email Instructions

Open the email and activate the verification link or input the provided code on the Kong Casino site.

step 8 Activate and Play

You can deposit funds or explore the vast game selection and promo list with a verified account.

Kong Casino Available Bonus Offerings

In the dynamic scene of online gambling, the strength of a casino often lies in the diversity and appeal of its bonuses. While a welcoming handshake in the form of a sign-up bonus is crucial, the longevity of player involvement depends on the consistent and attractive deals that follow. Kong Casino understands this and invites new and existing players with comprehensive bonuses.

Welcome Promotion

Kong Casino offers a structured welcome bonus for newcomers to optimise their first steps. Upon initiating a deposit, Kong Casino provides a 100% matchup. This means that a deposit of, for example, £50 would result in an additional £50 credited to the user’s account, providing a total of £100 for gaming. Remember that the maximum amount of bonus funds you can receive from this deal stands at £200 so even if you deposit beyond £200, you will still receive a £200 bonus.

Furthermore, the package encompasses 50 free spins designated for the Big Bass Bonanza slot, allowing players to check out one of the casino’s premier slot games.

An integral aspect of this bonus is its associated 65x wagering requirement. This mandates players to wager the bonus-derived winnings 65 times before any withdrawal, which is quite high even by today’s standards.

Happy Hours

Beyond the standard welcome bonus, Kong Casino extends the celebration with its Happy Hours deal. Instead of just one hour, players have a window from 3-7 PM every Wednesday to get a chance to win over 10 free spins on the slot ‘Hot to Burn’. What’s more tantalising is that, during these happy hours, players can secure up to 500 FREE spins, albeit with a 65x wagering requirement.

PRO Free Spins

For players looking to amplify their free spin count, by depositing £20 or more and entering the code ‘PRO’, they can win between 50 to 500 free spins. These spins can be utilised on renowned slots like Starburst, Irish Pot Luck, and more. Given its weekly availability, it’s an offer that keeps on giving, subject to a 65x wagering requirement.

Cashdrop

The CashDrop is Kong Casino’s recent addition. Players who deposited a day before can play CashDrop the subsequent day, enabling them a daily chance at real cash prizes. The winnings from this feature are credited as real funds, with no wagering requirements, offering genuine value to players.

Turbo Reel

For those who deposit generously, every £100 or more deposit provides a chance to unlock the Turbo Wheel, where winning segments boast between 50 to 500 free spins. The associated 65x wagering requirement remains consistent.

Monthly Prize Draws

A unique chance to win gadgets awaits players every month. By wagering £10 on a specific slot of the month, players earn an entry, with every subsequent £10 wagered offering an additional entry.

Scratch for Cash

Scratch card lovers have a reason to rejoice. Wagering £10 or more on any scratch card game between the first and last day of each month can yield an attractive £1,000 in real cash.

Slingo Giveaways

For Slingo players, 40 lucky players receive a cumulative £2,000 in bonus funds monthly. A £10 wager on any Slingo game during the month earns a draw entry, with further wagers increasing the odds.

Winner Winner Chicken Dinner

In a fusion of spins and gastronomy, the player with the largest single spin win each month gets a £50 Just Eat Voucher, adding a culinary delight to their victory. You can’t receive a money alternative to this reward, and you will receive your voucher via email.

No Deposit Bonus

As of our most recent check, we at Gamblizard confirmed that Kong Casino currently does not offer a no-deposit bonus for its players. Still, we recommend players to check out the Welcome Offer casino provides as it could offer a solid headstart at the casino.

Kong Casino certainly boasts extensive bonuses and promotional activities, accommodating a broad spectrum of players. The variety guarantees continuous involvement, though players should remain cautious of the relatively high 65x wagering requirement associated with many of these offers, which can impact the ease of cashing out bonus-derived winnings. Considering all factors, Kong Casino’s bonus package is granted a rating of 3.7 out of 5.

Kong Casino Loyalty Program: Trophies Rewards

Kong Casino diverges from the typical loyalty schemes with its Trophies Rewards system. While many casinos offer standard point-collection models, Kong Casino invites players to participate in entertaining tasks to accumulate trophies. This unique approach may resonate differently among players, given its unconventional nature.

Every trophy collected symbolises a completed task and a step closer to an improved reward tier. With hundreds of trophies to gather, progression is both fun and rewarding.

Level Range Free Spins
Level 1-5 5+
Level 6-10 10+
Level 11-15 15+
Level 16+ 20+

The Trophy Mega Reels, which decide the free spins’ slots, are refreshed monthly to guarantee continuous player engagement. Consequently, this offers players an opportunity to play a variety of slot games over time.

Beyond the free spins, the Trophies Rewards system presents a coveted prize for the dedicated: collecting 200 trophies culminates in a £10 Amazon Voucher.

While the Trophies Rewards system at Kong Casino is a fresh take on the conventional loyalty program, it might not appeal to everyone. The model rewards active participation and exploration instead of merely depositing and playing. This distinct approach warrants a commendable rating of 3.8 out of 5, with the caveat that it might not align with the preferences of all players.

Kong Casino Deposit Methods

Understanding the flexibility and convenience of deposit methods at an online casino is crucial for players. Kong Casino provides multiple payment options, guaranteeing that most players find a suitable transaction method. Below, we’ve detailed the key deposit methods available at Kong Casino, alongside the essential specifics associated with each method:

Payment Method Commission Processing Speed Minimum Deposit
Visa No Fee Instant £10
Mastercard No Fee Instant £10
Maestro No Fee Instant £10
PayPal No Fee Instant £10
Skrill No Fee Instant £10
Neteller No Fee Instant £10
Paysafe Card No Fee Instant £10
PaybyMobile £2.50 for deposits of £5, £10 & £20 Instant £10

Please note that to qualify for the Mega Reel bonus, a minimum deposit of £20 is required, provided there are no pending withdrawals at the time of the deposit.

The array of deposit methods at Kong Casino offers a good balance for players. The instant processing times across all methods are commendable. However, the transaction fee associated with PaybyMobile for smaller deposit amounts might be a minor deterrent for some users. Considering these factors, we rate the deposit methods at Kong Casino a solid 4.5 out of 5.

Kong Casino Withdrawal Methods

For many online casino gamblers, the ease and speed of withdrawals are just as important as the games they play. At Kong Casino, a range of options are available for players looking to cash out their winnings. Let’s delve into the specifics of the withdrawal methods on offer:

Payment Method Min. Withdrawal Commission Withdrawal Processing Speed
Mastercard £10 £2.50 1-3 days
Visa £10 £2.50 1-3 days
Maestro £10 £2.50 1-3 days
Skrill £10 £2.50 1-3 days
Neteller £10 £2.50 1-3 days
Paysafecard £10 £2.50 1-3 days
PayPal £10 £2.50 1-3 days

Each withdrawal request made at Kong Casino enters a pending period which can last between 48 to 72 hours. During this timeframe, players can reverse their withdrawal if they choose to. This built-in delay serves as a processing buffer and gives players a second thought if they wish to continue gaming with their current funds.

After the pending period concludes, the speed of fund clearance primarily depends on the chosen withdrawal method. E-wallet solutions such as PayPal, Skrill, and Neteller are typically faster, with funds reaching players within 24 hours after the pending period. In contrast, card methods like Visa, Mastercard, and Maestro may take up to three business days after the pending window.

An important aspect is the £2.50 transaction fee that Kong Casino levies on all withdrawal methods. Players should factor in this fee when calculating their withdrawals, as it’s a consistent charge regardless of the amount or method selected.

Kong Casino presents a commendable assortment of withdrawal methods, making sure that players can access their money at their convenience. However, the consistent £2.50 fee on all withdrawals is an added cost that players should be aware of. Given the varied options and prompt e-wallet processing times, coupled with the transaction fee, we’d rate Kong Casino’s withdrawal methods a 4.1 out of 5.

Kong Casino Customer Support Overview

Trying to figure out the nuances of an online casino can sometimes bring up questions or concerns. Kong Casino has set up a customer service system to appeal to this. Below, we delve into the specifics of their support mechanisms:

Support Method Contact Info Response Time
Email [email protected] Within 2 business days
FAQ Section Accessible via the website N/A (self-service)

The FAQ section offers instant answers for players with general questions or those seeking clarifications on casino operations. It’s a self-help tool designed to address the most common queries, making sure you don’t need assistance for the most prevalent concerns.

However, the email support channel is recommended if your issue is unique or requires detailed attention. Kong Casino commits to responding to all email queries within a span of two business days. When addressing your concerns, providing as much detail as possible is advised to aid in a comprehensive resolution. Still, plenty of players won’t be satisfied waiting for two days.

It’s worth noting that if your query pertains to responsible gambling tools, Kong Casino emphasises the benefits of the on-site tools available for players. These tools can be accessed and implemented 24/7 without needing to contact the customer support team. The immediate action allowed by these tools provides players with a direct control mechanism to make sure safe and responsible gambling.

Kong Casino demonstrates a keen emphasis on customer-centric support, facilitating both immediate self-help options and dedicated email assistance. The focus on responsible gambling tools accentuates their commitment to player well-being. Weighing the accessibility, response time, and tools provided, Kong Casino’s customer service stands at a rating of 4.4 out of 5.

Kong Casino Mobile Gameplay

Kong Casino offers its players a robust mobile version. With the spread of smartphones and the growing mobile gaming trend, online casino websites are focusing more than ever on providing persistent mobile gambling. Let’s dissect what Kong Casino brings to the table in this regard.

Category Status
Platform Compatibility iOS, Android, and Windows
Browser Compatibility Yes
Mobile Application Yes

When it comes to browser compatibility, while specific versions aren’t pinpointed, the reliable performance of the mobile website suggests broad compatibility with popular browsers like Chrome, Firefox, Safari, and Edge. This versatility is a boon for players, allowing them to switch between browsers without sacrificing the quality of the gameplay.

Kong Casino doesn’t lag when it comes to platform support. The good mobile website performance guarantees players can access the casino from various devices without hitches. While there’s an Android app available, which is excellent news for Android users, the casino hasn’t provided information regarding support for iOS. Thus, iPhone and iPad users might have to rely on the mobile website for gaming.

Attribute Details
Android App https://play.google.com/store/apps/details?id=com.casinogames.kongcasino
Android App Installs 5,000+
App Rating 3.4
Provider Jupiter Gaming
Last Update 25 November, 2022
Compatibility Requires Android 4.1 or later
Kong Casino has certainly made strides in the mobile gaming domain. The presence of an Android app is a commendable step, guaranteeing dedicated software for a significant chunk of the mobile user base. Coupled with a high-performing mobile website, it suggests that Kong Casino has invested considerably in providing optimal mobile gameplay. However, the absence of an iOS app and the lack of specific details about browser version support means there’s still room for improvement. Taking all these factors into account, Kong Casino’s mobile performance earns a commendable rating of 4.1 out of 5.

Kong Casino Games Portfolio

Kong Casino, in its operational span, has established a notable presence in the casino arena. With a library of over 1,000+ titles, it offers various gaming options to meet varied tastes and preferences. These titles have been curated from several reputable game studios, underlining Kong Casino’s effort to provide a varied and comprehensive gaming website for its users.

Game Type Number of Games Most Popular Game
Slots 1,300+ Starburst
Table Games 30+ 10p Roulette
Live Games 40+ Mega Wheel
Jackpots 50+ Crystal Lotus
Scratchcards 70+ Golden Grand

The website’s design is clean and streamlined, aiming for ease of use. Players can sort games alphabetically and by type, although the ability to sort by provider is notably absent. However, including a search box helps to quickly pinpoint specific games, potentially offsetting the absence of provider-based sorting.

In terms of the game categories, Kong Casino includes Slots, with offerings from notable providers like Microgaming and NetEnt, Jackpots, Bingo, Live Games (with Evolution Gaming being a prominent contributor), Table Games, Bingo Rooms and Scratchcards.

Now that we familiarise ourselves with what Kong Casino offers in general, we shall discuss each game type separately.

Kong Casino Slot Selection

Kong Casino boasts a splendid collection of over 1,000 slot games, offering a wide selection to pander to the various tastes of its players. These games range from classic to innovative video slots, each providing unique themes, features, and gameplay mechanics. With such a vast selection, players can find a game that aligns with their preferences and playstyle.

Slot Game RTP (Return to Player) Provider
Big Bass Bonanza 96.71% Pragmatic Play
Thunderstruck II 96.65% Microgaming
Chilli Heat 96.50% Pragmatic Play
9 Pots of Gold 96.24% Microgaming
Starburst 96.09% NetEnt
Gonzo’s Quest 95.97% NetEnt
Fluffy Favourites 95.39% Eyecon
Action Bank 95.16% Barcrest
Chronos Joker 94.57% Play’n Go
3 Mermaids 92.06% Tom Horn Gaming

Kong Casino Jackpot Game Selection

Next, Kong Casino’s portfolio boasts over 50 jackpot games, offering players the fun of chasing substantial payouts. These jackpot games aren’t just about the potential for huge wins; they are also packed with charming gameplay mechanics and stunning visuals.

Jackpot Game RTP (Return to Player) Provider
Ozwin’s Jackpot 96.70% Yggdrasil
Crystal Lotus 96.56% Eyecon
Heartburst 95.63% Eyecon
Fluffy Favourites Mix ‘n’ Win 93.00% Eyecon
Shaman’s Dream 93.00% Eyecon
Wild Koi 93.00% Eyecon
Temple of Ausar 92.90% Eyecon
Irish Luck 89.90% Eyecon
Kingdom of Cash 89.90% Eyecon
White Wizard Jackpot 89.90% Eyecon

Kong Casino Table Game Selection

Kong Casino has a decent range of table games with a little over 30 offerings. The games span traditional categories such as roulette, poker, and blackjack, each showcasing different strategic dimensions and gameplay dynamics.

Table Game RTP (Return to Player) Provider
All Aces Poker 99.92% Microgaming
Jacks or Better 99.54% Microgaming
Aces and Eights 99.09% Microgaming
Double Double Bonus Poker 98.98% Microgaming
European Roulette 97.30% G.Games
World Cup Roulette Platinum 97.30% G.Games
Multifire Roulette 97.30% Switch Studios
Three Wheel Roulette 97.30% Switch Studios
10p Roulette 97.30% G.Games
Deuces Wild 96.77% Microgaming

Kong Casino Live Games

In addition to its notable slots and table games, Kong Casino presents a live gaming section that encompasses just above 40 titles. This selection provides options for all roulette, baccarat, sic bo, game shows, and blackjack players.

Live Game RTP (Return to Player) Provider
Mega Wheel 96.50% Pragmatic Play
Sweet Bonanza Candyland 96.48% Pragmatic Play
9 Pots of Gold Roulette 97.30% Microgaming
Auto Roulette 97.30% Evolution Gaming
Royal Casino Authentic Roulette 97.30% Authentic Gaming
Blazing Dragon Tiger 96.27% On Air
7’s on Fire 97.14% Authentic Gaming
XL Roulette 97.30% Authentic Gaming
Roulette Azure 97.30% Pragmatic Play
Mega Sic Bo 95.47% Pragmatic Play

Kong Casino Scratchcard Games

Among the various gaming categories within Kong Casino’s repertoire, scratchcard games emerge as a distinct and niche attraction, encompassing a catalogue of over 70 titles. This collection provides players with an opportunity for swift and simplistic entertainment, as scratchcards are known for their instant-win nature.

Scratchcard Game RTP (Return to Player) Provider
Golden Grand 95.60% Design Works Gaming
7 Piggies 94.89% Pragmatic Play
Diamonds Scratch 93.33% G.Games
Cash Vault 92.30% Hacksaw Gaming
Spinlotto 92.00% G.Games
Noughts & Crosses 90.00% Eyecon
Stargate Scratch 87.00% Light and Wonder
Sky Patriots 69.85% Flipluck
Diamond Rush 59.00% Hacksaw Gaming
Eggstravaganza 50.00% G.Games

Bingo Rooms at Kong Casino

For players seeking bingo entertainment, Kong Casino offers a selection of 9 bingo rooms, each hosting its unique gameplay.

Type Availability
90-ball Bingo ✔️
80-ball Bingo ✔️
75-ball Bingo ✔️
50-ball Bingo ✔️
30-ball Bingo ✔️
Slingo Bingo ✔️

The casino appeals to a range of bingo game types, including 30-Ball, 50-Ball, 75-Ball, 80-Ball, and 90-Ball Bingo, providing a wide array of options to suit various player preferences and pace. Additionally, Kong Casino introduces players to the fun section of Slingo, a fusion of bingo and slots. This innovative twist adds another layer of exhilaration for those looking for novel gameplay.

Overall, Kong Casino earns a rating of 4.5 out of 5 for its commendable game variety, particularly in slots and live casino offerings. The user-friendly interface adds to this high score, allowing players to navigate the extensive selection with ease. While the offering is striking, the inclusion of provider-based sorting could elevate Kong Casino to a perfect score in the future.

The Buzz: What the Players are Saying About Kong Casino

trustpilot

Trustpilot

Kong Casino’s feedback on Trustpilot paints a rather concerning picture. With a rating of 1.8 based on 18 reviews, the general sentiment skews negative.

A significant portion of the feedback revolves around withdrawal challenges. Many players express difficulties in accessing their winnings. The process is described by several as being unnecessarily cumbersome, especially with the requirement to provide multiple forms of identification and other documentation.

There’s a pattern in the feedback suggesting that while deposits are processed flawlessly, the reverse is not true for withdrawals. Some users also pointed out that the casino allowed them to deposit large sums without checks, only to find withdrawal problematic.

Kong Casino’s responsiveness—or lack thereof—is a recurring theme in these reviews. Many users have mentioned the absence of reliable communication channels. Notably, the lack of a live chat or prompt email response concerns several players. The fact that the casino has not replied to these negative reviews on Trustpilot further cements this observation.

The inconsistency in wins after an initial win was a concern for one user, while another expressed dissatisfaction over the bonus system, particularly regarding unsolicited bonuses.

Some reviewers feel that the casino has not proactively identified potentially problematic gambling behaviours. This is evident from one particular feedback where a user felt the casino should have identified and flagged their excessive deposits.

Amid the mostly negative reviews, one user did comment on a pleasant win, though it’s unclear how their experience evolved post that.

Based on the feedback from Trustpilot, Kong Casino appears to be facing challenges, especially in customer service and the withdrawal process. Their apparent lack of proactive measures in responsible gaming also raises some concerns. For players considering this website, it’s imperative to tread cautiously, keep these reviews in mind, and conduct further research before committing.

casinoguru

Casino Guru

Kong Casino seems to exhibit a blend of positive and negative opinions among players based on the reviews from Casino Guru. The Casino Guru team themselves gave the casino a solid rating of 8.8/10.

The bonuses and promotional offers, particularly the ones related to free spins, seem to be a point of contention. Two players noted that they did not receive the promised free spins upon sign-up or deposit, which might indicate either a technical issue or unclear bonus terms.

The casino receives praise for the wide range of onboard software, offering players various gaming options. This is highlighted by the mention of multiple games by one of the reviewers.

While the cashback bonus for the live casino is viewed positively, there is a note of caution regarding the high wagering requirement. This suggests that while players appreciate the offer, the terms might be a deterrent for some.

One of the reviewers mentioned Kong Casino’s association with ProgressPlay. However, it’s important to clarify that the reviewer might be mistaken. Kong Casino is, in fact, owned and operated by Jumpman Gaming. This points to the fact that players can sometimes have misconceptions about a casino’s affiliations, and it’s essential to cross-reference with official information.

A positive review was highlighted by a player who successfully withdrew their winnings. This, coupled with the detailed gameplay shared, paints a picture of satisfaction, despite some minor hiccups. The fact that the winnings were processed and credited within a short time frame is a significant positive.

As portrayed by these reviews on Casino Guru, Kong Casino seems to straddle the line between satisfactory and areas of potential improvement. The casino’s variety and legitimacy (thanks to the MGA licence) are evident strengths. However, clarity in bonus offers and a more user-friendly aesthetic might improve player satisfaction.

Final Words

Kong Casino surprises with its wide range of casino bonuses and promotions. While it offers a substantial variety of over 1,300 slot games and a wide selection of table games, its real strength lies in its bonus offerings.

Players at Kong Casino can take advantage of many bonuses, including welcome bonuses, free spins, and ongoing promotions that keep the fun alive. These bonuses appeal to slot fans and table game players, providing something for everyone. Gamblers can also utilise various payment methods, all at their disposal. However, the fee on cashouts might sour that.

Despite its strong bonus variety, Kong Casino has areas for improvement, such as high wagering requirements and the absence of live chat support. Nevertheless, its commitment to offering many appealing bonuses earns it a 4.2 out of 5 rating. While some areas could be improved, Kong Casino is a competitive player in the online casino industry, particularly in its bonus offerings.

Overall Rating

How we rank? 4.2
License and Security 4.5
Bonuses & Special Offers 3.7
Loyalty Programme 3.9
Payment Options 4.3
Mobile Gaming Experience 4.1
Customer Care 4.4
Variety of Games 4.5
Jamie Wall
Jamie Wall Casino Analyst

FAQ

Can I play online craps at Kong Casino?

Yes, Kong Casino offers an online craps game for players to play. However, it’s important to note that they provide only one game variant.

Can I play Kong Casino games for free?

Unfortunately, Kong Casino does not provide the option for players to play its games for free. Unlike some online casino websites offering demo versions of their games, Kong Casino requires players to deposit to access and play the games available on the website. While this means that you’ll need to commit some funds to start playing, it also implies that you can win money while playing your favourite casino games.

Does Kong Casino offer fair and random games?

Yes, Kong Casino provides fair and random games to its players. The games are powered by RNG (Random Number Generator) technology, guaranteeing a randomised and unbiased outcome in every gameplay session.

Is Kong Casino safe to play?

Yes, Kong Casino is considered safe to play. The casino holds valid licences and operates under regulatory standards, offering a secure and protected environment for players to make their time gambling as safe as possible.

How often are new games added to Kong Casino?

Kong Casino understands the importance of keeping its gaming options fresh and fun for players. As a result, new games are regularly added to its collection, with updates occurring approximately every month or two.

Kong Casino Sister Sites

Dream Jackpot
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T&Cs Apply #Ad, 18+, BeGambleAware | Min. deposit amount £20. Max bonus 1st deposit £50 and 2nd deposit £100. Wagering required. Applies on all bonuses x35. 20 extra spins will be credited on first deposit and 30 extra spins on second deposit. Full Bonus T&C
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