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This detailed Kong Casino review goes deep into the brand's essential features, making sure you make an informed choice. With a splendid game library, accommodating bonuses, and robust security measures, Kong Casino has carved a niche for itself. Be it that you are interested in top-tier slot titles, classic table games, or live casino action, Kong Casino promises a balanced mix. Before diving in, let’s break down what this casino brings to the table, securing that you have a clear picture of what to expect by the end of this review.
Emerging in 2019, Kong Casino swiftly caught the online gaming community’s attention. Operating under the trusted Jumpman Gaming Limited banner, the casino distinguished itself with an eclectic mix of games and uncompromising customer support.
With each passing year, Kong Casino’s dedication to growth and adaptation has been evident. The brand emphasises player-centric services, cutting-edge technology, and strict adherence to industry regulations. This strategy has solidified its reputation and broadened its reach globally.
Attribute | Details |
---|---|
Parent Company Name | Jumpman Gaming Limited |
Website | kongcasino.com |
Head Office | La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ |
CEO | Ben Starr |
Company size/Employees | 51-200 employees |
Kong Casino operates with legitimacy and transparency, and this assertion is bolstered by its licensing details. The brand is regulated in Great Britain by the UK Gambling Commission (UKGC), proudly displaying account number 39175.
Aspect | Details |
---|---|
Licenses held | UK Gambling Commission |
UKGC Account number | 39175 |
Account Link | https://www.gamblingcommission.gov.uk/public-register/business/detail/39175 |
The UKGC’s oversight isn’t limited to just casinos; it extends its stringent regulations to the bingo sector as well, securing a comprehensive regulatory environment for varied gameplay:
Activity | Status | From | To |
---|---|---|---|
Casino | Active | 1 Nov 2014 | Current |
Bingo | Active | 1 Nov 2014 | Current |
One shouldn’t underestimate cybersecurity in this day and age, and Kong Casino clearly understands this. They’ve incorporated advanced encryption technologies, making sure that players’ personal data and financial transactions remain protected from potential threats.
Kong Casino’s stance on responsible gambling stands out. Players are given the autonomy to set their own deposit, loss, and wager limits, securing control over their gambling activities. Self-exclusion is another feature that allows players to take a break, excluding themselves from the website for specified periods. For added layers of protection, especially concerning underage access, Kong Casino recommends filtering systems like Cyber Patrol, GamBlock, and Net Nanny. Additionally, partnerships with organisations such as GamCare and Gamblers Anonymous underscore the brand’s dedication to players who might need additional support.
Aspect | Details |
---|---|
SSL encryption | 128-bit |
Deposit Limits | Yes |
Activity Limitations | Yes |
Self Exclusion | Yes |
Protection of Minors | Net Nanny, Cybersitter |
Problem Gambling Organisations | Gamcare, Gamblers Anonymous, Gambling Therapy |
IT-Security | E1 |
Firewall | Yes |
Anti Money Laundering | Identity and source of funds checks |
Understanding a casino’s terms and conditions is crucial for hassle-free and compliant gameplay. Here’s a summarised list of terms and conditions players might encounter at Kong Casino:
Taking the first step to enter the Kong Casino promises enriching gameplay. Setting up your account is a simple process. Following this step-by-step guide guarantees a hassle-free entry into Kong Casino’s varied library of games and entertainment.
Launch Kong Casino’s official site on your chosen device, be it a desktop, mobile phone, or tablet. Locate and select the ‘Join Now’.
Upon selecting the registration option, you’ll be presented with a form that prompts for essential details. Input your name, birthdate, residential address, and electronic mail address, always emphasising accuracy for a fast verification process later.
Choose a distinctive username and craft a secure password, integrating a mix of alphabets, numerals, and special characters for optimal protection.
Peruse Kong Casino’s terms and service conditions. After a thorough read, confirm your agreement by ticking the designated checkbox.
Double-check the entered data for accuracy, then click the ‘Confirm’ button.
Once registered, Kong Casino will send a confirmation email. This message typically contains a verification link or a unique code.
Open the email and activate the verification link or input the provided code on the Kong Casino site.
You can deposit funds or explore the vast game selection and promo list with a verified account.
In the dynamic scene of online gambling, the strength of a casino often lies in the diversity and appeal of its bonuses. While a welcoming handshake in the form of a sign-up bonus is crucial, the longevity of player involvement depends on the consistent and attractive deals that follow. Kong Casino understands this and invites new and existing players with comprehensive bonuses.
Kong Casino offers a structured welcome bonus for newcomers to optimise their first steps. Upon initiating a deposit, Kong Casino provides a 100% matchup. This means that a deposit of, for example, £50 would result in an additional £50 credited to the user’s account, providing a total of £100 for gaming. Remember that the maximum amount of bonus funds you can receive from this deal stands at £200 so even if you deposit beyond £200, you will still receive a £200 bonus.
Furthermore, the package encompasses 50 free spins designated for the Big Bass Bonanza slot, allowing players to check out one of the casino’s premier slot games.
An integral aspect of this bonus is its associated 65x wagering requirement. This mandates players to wager the bonus-derived winnings 65 times before any withdrawal, which is quite high even by today’s standards.
Beyond the standard welcome bonus, Kong Casino extends the celebration with its Happy Hours deal. Instead of just one hour, players have a window from 3-7 PM every Wednesday to get a chance to win over 10 free spins on the slot ‘Hot to Burn’. What’s more tantalising is that, during these happy hours, players can secure up to 500 FREE spins, albeit with a 65x wagering requirement.
For players looking to amplify their free spin count, by depositing £20 or more and entering the code ‘PRO’, they can win between 50 to 500 free spins. These spins can be utilised on renowned slots like Starburst, Irish Pot Luck, and more. Given its weekly availability, it’s an offer that keeps on giving, subject to a 65x wagering requirement.
The CashDrop is Kong Casino’s recent addition. Players who deposited a day before can play CashDrop the subsequent day, enabling them a daily chance at real cash prizes. The winnings from this feature are credited as real funds, with no wagering requirements, offering genuine value to players.
For those who deposit generously, every £100 or more deposit provides a chance to unlock the Turbo Wheel, where winning segments boast between 50 to 500 free spins. The associated 65x wagering requirement remains consistent.
A unique chance to win gadgets awaits players every month. By wagering £10 on a specific slot of the month, players earn an entry, with every subsequent £10 wagered offering an additional entry.
Scratch card lovers have a reason to rejoice. Wagering £10 or more on any scratch card game between the first and last day of each month can yield an attractive £1,000 in real cash.
For Slingo players, 40 lucky players receive a cumulative £2,000 in bonus funds monthly. A £10 wager on any Slingo game during the month earns a draw entry, with further wagers increasing the odds.
In a fusion of spins and gastronomy, the player with the largest single spin win each month gets a £50 Just Eat Voucher, adding a culinary delight to their victory. You can’t receive a money alternative to this reward, and you will receive your voucher via email.
As of our most recent check, we at Gamblizard confirmed that Kong Casino currently does not offer a no-deposit bonus for its players. Still, we recommend players to check out the Welcome Offer casino provides as it could offer a solid headstart at the casino.
Kong Casino diverges from the typical loyalty schemes with its Trophies Rewards system. While many casinos offer standard point-collection models, Kong Casino invites players to participate in entertaining tasks to accumulate trophies. This unique approach may resonate differently among players, given its unconventional nature.
Every trophy collected symbolises a completed task and a step closer to an improved reward tier. With hundreds of trophies to gather, progression is both fun and rewarding.
Level Range | Free Spins |
---|---|
Level 1-5 | 5+ |
Level 6-10 | 10+ |
Level 11-15 | 15+ |
Level 16+ | 20+ |
The Trophy Mega Reels, which decide the free spins’ slots, are refreshed monthly to guarantee continuous player engagement. Consequently, this offers players an opportunity to play a variety of slot games over time.
Beyond the free spins, the Trophies Rewards system presents a coveted prize for the dedicated: collecting 200 trophies culminates in a £10 Amazon Voucher.
Understanding the flexibility and convenience of deposit methods at an online casino is crucial for players. Kong Casino provides multiple payment options, guaranteeing that most players find a suitable transaction method. Below, we’ve detailed the key deposit methods available at Kong Casino, alongside the essential specifics associated with each method:
Payment Method | Commission | Processing Speed | Minimum Deposit |
---|---|---|---|
Visa | No Fee | Instant | £10 |
Mastercard | No Fee | Instant | £10 |
Maestro | No Fee | Instant | £10 |
PayPal | No Fee | Instant | £10 |
Skrill | No Fee | Instant | £10 |
Neteller | No Fee | Instant | £10 |
Paysafe Card | No Fee | Instant | £10 |
PaybyMobile | £2.50 for deposits of £5, £10 & £20 | Instant | £10 |
Please note that to qualify for the Mega Reel bonus, a minimum deposit of £20 is required, provided there are no pending withdrawals at the time of the deposit.
For many online casino gamblers, the ease and speed of withdrawals are just as important as the games they play. At Kong Casino, a range of options are available for players looking to cash out their winnings. Let’s delve into the specifics of the withdrawal methods on offer:
Payment Method | Min. Withdrawal | Commission | Withdrawal Processing Speed |
---|---|---|---|
Mastercard | £10 | £2.50 | 1-3 days |
Visa | £10 | £2.50 | 1-3 days |
Maestro | £10 | £2.50 | 1-3 days |
Skrill | £10 | £2.50 | 1-3 days |
Neteller | £10 | £2.50 | 1-3 days |
Paysafecard | £10 | £2.50 | 1-3 days |
PayPal | £10 | £2.50 | 1-3 days |
Each withdrawal request made at Kong Casino enters a pending period which can last between 48 to 72 hours. During this timeframe, players can reverse their withdrawal if they choose to. This built-in delay serves as a processing buffer and gives players a second thought if they wish to continue gaming with their current funds.
After the pending period concludes, the speed of fund clearance primarily depends on the chosen withdrawal method. E-wallet solutions such as PayPal, Skrill, and Neteller are typically faster, with funds reaching players within 24 hours after the pending period. In contrast, card methods like Visa, Mastercard, and Maestro may take up to three business days after the pending window.
An important aspect is the £2.50 transaction fee that Kong Casino levies on all withdrawal methods. Players should factor in this fee when calculating their withdrawals, as it’s a consistent charge regardless of the amount or method selected.
Trying to figure out the nuances of an online casino can sometimes bring up questions or concerns. Kong Casino has set up a customer service system to appeal to this. Below, we delve into the specifics of their support mechanisms:
Support Method | Contact Info | Response Time |
---|---|---|
[email protected] | Within 2 business days | |
FAQ Section | Accessible via the website | N/A (self-service) |
The FAQ section offers instant answers for players with general questions or those seeking clarifications on casino operations. It’s a self-help tool designed to address the most common queries, making sure you don’t need assistance for the most prevalent concerns.
However, the email support channel is recommended if your issue is unique or requires detailed attention. Kong Casino commits to responding to all email queries within a span of two business days. When addressing your concerns, providing as much detail as possible is advised to aid in a comprehensive resolution. Still, plenty of players won’t be satisfied waiting for two days.
It’s worth noting that if your query pertains to responsible gambling tools, Kong Casino emphasises the benefits of the on-site tools available for players. These tools can be accessed and implemented 24/7 without needing to contact the customer support team. The immediate action allowed by these tools provides players with a direct control mechanism to make sure safe and responsible gambling.
Kong Casino offers its players a robust mobile version. With the spread of smartphones and the growing mobile gaming trend, online casino websites are focusing more than ever on providing persistent mobile gambling. Let’s dissect what Kong Casino brings to the table in this regard.
Category | Status |
---|---|
Platform Compatibility | iOS, Android, and Windows |
Browser Compatibility | Yes |
Mobile Application | Yes |
When it comes to browser compatibility, while specific versions aren’t pinpointed, the reliable performance of the mobile website suggests broad compatibility with popular browsers like Chrome, Firefox, Safari, and Edge. This versatility is a boon for players, allowing them to switch between browsers without sacrificing the quality of the gameplay.
Kong Casino doesn’t lag when it comes to platform support. The good mobile website performance guarantees players can access the casino from various devices without hitches. While there’s an Android app available, which is excellent news for Android users, the casino hasn’t provided information regarding support for iOS. Thus, iPhone and iPad users might have to rely on the mobile website for gaming.
Attribute | Details |
---|---|
Android App | https://play.google.com/store/apps/details?id=com.casinogames.kongcasino |
Android App Installs | 5,000+ |
App Rating | 3.4 |
Provider | Jupiter Gaming |
Last Update | 25 November, 2022 |
Compatibility | Requires Android 4.1 or later |
Kong Casino, in its operational span, has established a notable presence in the casino arena. With a library of over 1,000+ titles, it offers various gaming options to meet varied tastes and preferences. These titles have been curated from several reputable game studios, underlining Kong Casino’s effort to provide a varied and comprehensive gaming website for its users.
Game Type | Number of Games | Most Popular Game |
---|---|---|
Slots | 1,300+ | Starburst |
Table Games | 30+ | 10p Roulette |
Live Games | 40+ | Mega Wheel |
Jackpots | 50+ | Crystal Lotus |
Scratchcards | 70+ | Golden Grand |
The website’s design is clean and streamlined, aiming for ease of use. Players can sort games alphabetically and by type, although the ability to sort by provider is notably absent. However, including a search box helps to quickly pinpoint specific games, potentially offsetting the absence of provider-based sorting.
In terms of the game categories, Kong Casino includes Slots, with offerings from notable providers like Microgaming and NetEnt, Jackpots, Bingo, Live Games (with Evolution Gaming being a prominent contributor), Table Games, Bingo Rooms and Scratchcards.
Now that we familiarise ourselves with what Kong Casino offers in general, we shall discuss each game type separately.
Kong Casino boasts a splendid collection of over 1,000 slot games, offering a wide selection to pander to the various tastes of its players. These games range from classic to innovative video slots, each providing unique themes, features, and gameplay mechanics. With such a vast selection, players can find a game that aligns with their preferences and playstyle.
Slot Game | RTP (Return to Player) | Provider |
---|---|---|
Big Bass Bonanza | 96.71% | Pragmatic Play |
Thunderstruck II | 96.65% | Microgaming |
Chilli Heat | 96.50% | Pragmatic Play |
9 Pots of Gold | 96.24% | Microgaming |
Starburst | 96.09% | NetEnt |
Gonzo’s Quest | 95.97% | NetEnt |
Fluffy Favourites | 95.39% | Eyecon |
Action Bank | 95.16% | Barcrest |
Chronos Joker | 94.57% | Play’n Go |
3 Mermaids | 92.06% | Tom Horn Gaming |
Next, Kong Casino’s portfolio boasts over 50 jackpot games, offering players the fun of chasing substantial payouts. These jackpot games aren’t just about the potential for huge wins; they are also packed with charming gameplay mechanics and stunning visuals.
Jackpot Game | RTP (Return to Player) | Provider |
---|---|---|
Ozwin’s Jackpot | 96.70% | Yggdrasil |
Crystal Lotus | 96.56% | Eyecon |
Heartburst | 95.63% | Eyecon |
Fluffy Favourites Mix ‘n’ Win | 93.00% | Eyecon |
Shaman’s Dream | 93.00% | Eyecon |
Wild Koi | 93.00% | Eyecon |
Temple of Ausar | 92.90% | Eyecon |
Irish Luck | 89.90% | Eyecon |
Kingdom of Cash | 89.90% | Eyecon |
White Wizard Jackpot | 89.90% | Eyecon |
Kong Casino has a decent range of table games with a little over 30 offerings. The games span traditional categories such as roulette, poker, and blackjack, each showcasing different strategic dimensions and gameplay dynamics.
Table Game | RTP (Return to Player) | Provider |
---|---|---|
All Aces Poker | 99.92% | Microgaming |
Jacks or Better | 99.54% | Microgaming |
Aces and Eights | 99.09% | Microgaming |
Double Double Bonus Poker | 98.98% | Microgaming |
European Roulette | 97.30% | G.Games |
World Cup Roulette Platinum | 97.30% | G.Games |
Multifire Roulette | 97.30% | Switch Studios |
Three Wheel Roulette | 97.30% | Switch Studios |
10p Roulette | 97.30% | G.Games |
Deuces Wild | 96.77% | Microgaming |
In addition to its notable slots and table games, Kong Casino presents a live gaming section that encompasses just above 40 titles. This selection provides options for all roulette, baccarat, sic bo, game shows, and blackjack players.
Live Game | RTP (Return to Player) | Provider |
---|---|---|
Mega Wheel | 96.50% | Pragmatic Play |
Sweet Bonanza Candyland | 96.48% | Pragmatic Play |
9 Pots of Gold Roulette | 97.30% | Microgaming |
Auto Roulette | 97.30% | Evolution Gaming |
Royal Casino Authentic Roulette | 97.30% | Authentic Gaming |
Blazing Dragon Tiger | 96.27% | On Air |
7’s on Fire | 97.14% | Authentic Gaming |
XL Roulette | 97.30% | Authentic Gaming |
Roulette Azure | 97.30% | Pragmatic Play |
Mega Sic Bo | 95.47% | Pragmatic Play |
Among the various gaming categories within Kong Casino’s repertoire, scratchcard games emerge as a distinct and niche attraction, encompassing a catalogue of over 70 titles. This collection provides players with an opportunity for swift and simplistic entertainment, as scratchcards are known for their instant-win nature.
Scratchcard Game | RTP (Return to Player) | Provider |
---|---|---|
Golden Grand | 95.60% | Design Works Gaming |
7 Piggies | 94.89% | Pragmatic Play |
Diamonds Scratch | 93.33% | G.Games |
Cash Vault | 92.30% | Hacksaw Gaming |
Spinlotto | 92.00% | G.Games |
Noughts & Crosses | 90.00% | Eyecon |
Stargate Scratch | 87.00% | Light and Wonder |
Sky Patriots | 69.85% | Flipluck |
Diamond Rush | 59.00% | Hacksaw Gaming |
Eggstravaganza | 50.00% | G.Games |
For players seeking bingo entertainment, Kong Casino offers a selection of 9 bingo rooms, each hosting its unique gameplay.
Type | Availability |
---|---|
90-ball Bingo | ✔️ |
80-ball Bingo | ✔️ |
75-ball Bingo | ✔️ |
50-ball Bingo | ✔️ |
30-ball Bingo | ✔️ |
Slingo Bingo | ✔️ |
The casino appeals to a range of bingo game types, including 30-Ball, 50-Ball, 75-Ball, 80-Ball, and 90-Ball Bingo, providing a wide array of options to suit various player preferences and pace. Additionally, Kong Casino introduces players to the fun section of Slingo, a fusion of bingo and slots. This innovative twist adds another layer of exhilaration for those looking for novel gameplay.
Kong Casino’s feedback on Trustpilot paints a rather concerning picture. With a rating of 1.8 based on 18 reviews, the general sentiment skews negative.
A significant portion of the feedback revolves around withdrawal challenges. Many players express difficulties in accessing their winnings. The process is described by several as being unnecessarily cumbersome, especially with the requirement to provide multiple forms of identification and other documentation.
There’s a pattern in the feedback suggesting that while deposits are processed flawlessly, the reverse is not true for withdrawals. Some users also pointed out that the casino allowed them to deposit large sums without checks, only to find withdrawal problematic.
Kong Casino’s responsiveness—or lack thereof—is a recurring theme in these reviews. Many users have mentioned the absence of reliable communication channels. Notably, the lack of a live chat or prompt email response concerns several players. The fact that the casino has not replied to these negative reviews on Trustpilot further cements this observation.
The inconsistency in wins after an initial win was a concern for one user, while another expressed dissatisfaction over the bonus system, particularly regarding unsolicited bonuses.
Some reviewers feel that the casino has not proactively identified potentially problematic gambling behaviours. This is evident from one particular feedback where a user felt the casino should have identified and flagged their excessive deposits.
Amid the mostly negative reviews, one user did comment on a pleasant win, though it’s unclear how their experience evolved post that.
Based on the feedback from Trustpilot, Kong Casino appears to be facing challenges, especially in customer service and the withdrawal process. Their apparent lack of proactive measures in responsible gaming also raises some concerns. For players considering this website, it’s imperative to tread cautiously, keep these reviews in mind, and conduct further research before committing.
Kong Casino seems to exhibit a blend of positive and negative opinions among players based on the reviews from Casino Guru. The Casino Guru team themselves gave the casino a solid rating of 8.8/10.
The bonuses and promotional offers, particularly the ones related to free spins, seem to be a point of contention. Two players noted that they did not receive the promised free spins upon sign-up or deposit, which might indicate either a technical issue or unclear bonus terms.
The casino receives praise for the wide range of onboard software, offering players various gaming options. This is highlighted by the mention of multiple games by one of the reviewers.
While the cashback bonus for the live casino is viewed positively, there is a note of caution regarding the high wagering requirement. This suggests that while players appreciate the offer, the terms might be a deterrent for some.
One of the reviewers mentioned Kong Casino’s association with ProgressPlay. However, it’s important to clarify that the reviewer might be mistaken. Kong Casino is, in fact, owned and operated by Jumpman Gaming. This points to the fact that players can sometimes have misconceptions about a casino’s affiliations, and it’s essential to cross-reference with official information.
A positive review was highlighted by a player who successfully withdrew their winnings. This, coupled with the detailed gameplay shared, paints a picture of satisfaction, despite some minor hiccups. The fact that the winnings were processed and credited within a short time frame is a significant positive.
As portrayed by these reviews on Casino Guru, Kong Casino seems to straddle the line between satisfactory and areas of potential improvement. The casino’s variety and legitimacy (thanks to the MGA licence) are evident strengths. However, clarity in bonus offers and a more user-friendly aesthetic might improve player satisfaction.
Kong Casino surprises with its wide range of casino bonuses and promotions. While it offers a substantial variety of over 1,300 slot games and a wide selection of table games, its real strength lies in its bonus offerings.
Players at Kong Casino can take advantage of many bonuses, including welcome bonuses, free spins, and ongoing promotions that keep the fun alive. These bonuses appeal to slot fans and table game players, providing something for everyone. Gamblers can also utilise various payment methods, all at their disposal. However, the fee on cashouts might sour that.
Despite its strong bonus variety, Kong Casino has areas for improvement, such as high wagering requirements and the absence of live chat support. Nevertheless, its commitment to offering many appealing bonuses earns it a 4.2 out of 5 rating. While some areas could be improved, Kong Casino is a competitive player in the online casino industry, particularly in its bonus offerings.
Yes, Kong Casino offers an online craps game for players to play. However, it’s important to note that they provide only one game variant.
Unfortunately, Kong Casino does not provide the option for players to play its games for free. Unlike some online casino websites offering demo versions of their games, Kong Casino requires players to deposit to access and play the games available on the website. While this means that you’ll need to commit some funds to start playing, it also implies that you can win money while playing your favourite casino games.
Yes, Kong Casino provides fair and random games to its players. The games are powered by RNG (Random Number Generator) technology, guaranteeing a randomised and unbiased outcome in every gameplay session.
Yes, Kong Casino is considered safe to play. The casino holds valid licences and operates under regulatory standards, offering a secure and protected environment for players to make their time gambling as safe as possible.
Kong Casino understands the importance of keeping its gaming options fresh and fun for players. As a result, new games are regularly added to its collection, with updates occurring approximately every month or two.
Nina34
United Kingdom
Margo K.
United Kingdom
Andrew H.
United Kingdom
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