Grosvenor Casino Aberdeen

Grosvenor Casino Aberdeen offers an unforgettable gaming process in the heart of Aberdeen, a city known for its historic beauty and maritime heritage. If you’re a fan of classic table games or modern electronic gaming, Grosvenor Casino Aberdeen has something for everyone. With a selection that includes blackjack, roulette, and a variety of slot machines, the casino fits all levels of gaming awareness.

But Grosvenor Casino Aberdeen isn’t just about games. Guests can indulge in various culinary delights at the casino’s restaurant, which offers a menu filled with local and international dishes. The bar area serves a selection of fine wines, beers, and cocktails, perfect for a relaxing evening after a day of gaming.

With its welcoming atmosphere and various offerings, this establishment has become a favoured spot for gaming players and those looking to have a night out in the city. Grosvenor Casino Aberdeen is the place to be if you’re planning to test your luck at the gaming tables or simply looking for a place to unwind with friends.

Grosvenor Casino Aberdeen Address and Contact Information

The Grosvenor Casino Aberdeen is ideally situated at 5 Exchequer Row, City Wharf Development, Aberdeen, Scotland, AB11 5BW. This location places it in a central and accessible part of Aberdeen, making it convenient for visitors and locals alike.

Parking and Transportation

Parking is available at an NCP car park near the casino. Grosvenor Casino Aberdeen offers a convenient service of validating your car parking ticket, ensuring a hassle-free visit. The casino is a brief walk, approximately 10 minutes, from the train and bus stations, making it easily accessible by public transportation.

For those travelling from further away, Aberdeen Airport is only 10 miles from the casino. The location off the A9103 (Union Street) also guarantees that the casino is easily accessible for those driving.

Grosvenor Casino Aberdeen Opening Hours

When planning a visit to the Grosvenor Casino Aberdeen, it’s important to consider the operating hours to make the most of your amazing time-spending. The casino welcomes guests daily, offering ample time to feel its facilities and services.

These timings allow flexibility in scheduling your visit if you prefer daytime exploration or evening entertainment. The hours guarantee that you can fit a visit to Grosvenor Casino Aberdeen into your itinerary regardless of other commitments or activities planned in Aberdeen.

The Gambling Floor at Grosvenor Casino Aberdeen

Grosvenor Casino Aberdeen’s gambling floor is a hub of activity, fitting various preferences. With its inviting ambience, the main gaming area is meticulously organised, offering players a chance to try various games. The layout facilitates an easy flow between gaming zones, making it ideal for newcomers and seasoned high-stakes players.

Game Zones and Options

The casino boasts a well-balanced assortment of games, including:

• American Roulette: There are 5 tables where players can try their luck. The maximum bet allowed on a single number is £400.
• Blackjack: With 4 tables available, players can plunge into the game and bet up to £2000 per hand.
• 3-Card Poker: This game has a dedicated table, allowing a maximum of £400 ante.
• Electronic Roulette: Players can interact with automated roulette terminals or play with live dealers, with stakes starting as low as 10p per spin.
• Slot Machines: The casino features a variety of popular slot games, including Pharaoh’s Fortune, Cleopatra, Lobstermania, and Lucky Lady’s Charm. Jackpots range from £400 to an amazing £10,000.

Recommendations for Visitors

The casino staff are always on hand for new customers to provide guidance and answer any questions. The varied game selection guarantees that there’s something for every player level. High-stake players will find the table limits accommodating for a more fun gaming process.

Grosvenor Casino Aberdeen combines a rich selection of games with a friendly and professional atmosphere, making it a top choice for an interesting gambling process.

Tournaments

Grosvenor Casino Aberdeen is well-known for its dynamic poker scene, with various tournaments and events fitting players.

Poker at Grosvenor Casino Aberdeen

• Dedicated Card Room: The casino’s card room hosts a variety of daily tournaments, making it a hub for poker players. Visitors can check the casino’s Facebook page or download the Poker Live App for the most current tournament schedules and updates.
• Cash Games: Daily Texas Hold’em and Omaha cash games are available for players of all levels.
• Progressive Bad Beat Jackpot: Players participating in dealer-dealt Texas Hold’em cash games can win the progressive Bad Beat jackpot, adding a layer of fun to the game.

For further information and detailed updates on tournaments and poker events, players are advised to visit Grosvenor Casino Aberdeen’s website or their Facebook. This will guarantee they have the most current information on events and tournaments.

Grosvenor Casino Aberdeen Dress Code

Grosvenor Casino Aberdeen maintains a smart casual dress code, reflecting its ambience of relaxation and sophistication. This dress code is consistent across all Grosvenor Casinos in the country, guaranteeing a comfortable yet stylish environment for all guests.

General Tips

• Smart Casual: This term implies a neat yet relaxed style. Think of what you might wear for a casual Friday at work or a relaxed evening dinner.
• Footwear: Opt for shoes that strike a balance between elegance and comfort. High heels are not mandatory for women, and smart flats are a perfectly acceptable choice.
• Accessories: Feel free to accessorise your outfit, but remember, the overall look should be neat and manageable.
• Outerwear: Considering Aberdeen’s climate, you might wear a coat or jacket. The casino will typically have a cloakroom or similar facility where you can store your outerwear.

What to Avoid

• Sportswear: This is the most significant category to avoid. Anything you wear for sports activities, including sports brands, should be left at home.
• Scruffy or Torn Clothing: Clothes should be clean, free of tears, and not overly worn. The idea is to maintain an atmosphere of casual elegance.
• Excessively Casual Items: Beachwear, sleeveless shirts for men, and flip-flops are too casual for the casino setting.

Bar & Restaurant at Grosvenor Casino Aberdeen

Grosvenor Casino Aberdeen features a bar and a restaurant, each offering a selection to fit various tastes and preferences. Guests can choose from three distinct menus: the regular restaurant menu, a festive Christmas menu, and a specialised venue menu.

Bar

• Ambience: The bar is near the gaming area, perfect for social gatherings or sports events.
• Drinks: An array of beverages is available, including expertly crafted cocktails, a selection of wines and prosecco, and various strong and soft drinks.
• Snacks and Meals: The bar serves a variety of snacks such as chips, nuts, and dips. More substantial options include burgers, pizzas, and sandwiches.

Restaurant

• Dining Options: The restaurant boasts a menu that fits various tastes, making it a popular choice.
• Popular Choices: Favorite menu items among guests include fried potatoes, burgers, and pizzas, with Salt and Pepper Chicken being a particularly popular dish.
• Vegetarian Selections: The menu thoughtfully includes options for vegetarians.
• Reservation: Guests can reserve a table in advance for convenience and amazing dining.

Pricing

The price per person at the bar and restaurant ranges from £8 to £20. This range reflects a commitment to providing quality food and drinks at reasonable prices, fitting various budgets without compromising the overall process.

Promotions, Offers & Events

Grosvenor Casino Aberdeen is not just about gaming; it’s also a hub for various promotions, exclusive offers, and events. If it’s amazing live entertainment, taking advantage of unique dining, or benefiting from partnership deals, the casino guarantees a well-rounded and fun interaction for its visitors.

Regular Events and Entertainment

• Live Entertainment: The casino features a dedicated stage for live performances, typically hosting events on most Friday and Saturday evenings. This creates a lively atmosphere, ideal for a night out.
• Sports Viewing: Sports players can visit major events on three large screens in the entertainment lounge, making it a go-to spot for sports viewing.

Unique Promotions

• Monthly Dining: One standout promotion is the monthly dining event. Priced at £14.95, this special offer allows customers to try a unique monthly menu featuring cuisine from different countries. It’s an amazing culinary trip that complements the gaming process.

Partnership Offers

• Vue Cinema Collaboration: Grosvenor Casino Aberdeen has an amazing partnership with the adjacent Vue cinema:
• For Cinema Goers: Show your Grosvenor membership card at Vue to receive a cinema ticket for just £4.99.
• For Casino Diners: Present your Vue cinema ticket at the casino to get a 10% discount on your meal in the restaurant.

Rewards Program

• Grosvenor Reward Card: The casino encourages using the Grosvenor reward card during visits. Accumulating Play Points through this card can lead to several benefits:
• Redemption: Points can be used against games, food, and drinks.
• Exclusive Offers: Cardholders can access special offers, discounts, and promotions, increasing the gaming process.

Staying Informed

Guests are encouraged to follow Grosvenor Casino Aberdeen’s updates for the latest information on promotions, events, and offers. These may be available through their website or directly at the casino.

Membership Info & ID

Grosvenor Casinos offer a unique membership program that improves the gaming and entertainment process both online and in-person. The membership, known as Grosvenor One, bridges the gap between online and physical casinos, offering numerous benefits.

Membership Advantages

• One Unified Account: Members can use one account for in-person and online play across all 52 casinos. This integration provides an amazing process if you play at a physical location or online.
• Fund Transfer: With Grosvenor One, members can effortlessly transfer funds between the casino and online accounts. This feature not only adds convenience but also increases security.
• Exclusive Promotions: Members have access to special promotions, both in the casino and online, maximising the value of their gaming process.
• Welcome Offers: New upgrade members are greeted with attractive welcome offers, further enriching their initial expectations.

Fast Track Benefits

• Quick Entry: Fast-track entry into Grosvenor Casinos guarantees an easy, more efficient visit.
• Instant Access to Funds: Members have immediate access to their cash funds within the casino.
• Control Over Gaming Limits: The ability to set and control gaming limits offers a responsible and personalised gaming process.

Joining Process

• Visitors: If you already have a membership card or number, upgrading to a full membership is simple Simply provide your card number, select the “Club Member” option, and complete your details online.
• New Members: Joining is still simple for those without a membership card. Choose “New Member” and fill in your details. Your Grosvenor One card can be collected at your local casino during your next visit.
• Forgotten Details: Assistance is available in-casino or via live chat if you still need to remember your membership card or number.

Registration and ID Requirements

• Free Entry with Registration: While entry to the casino is complimentary, registration as a member is required.
• Sign-Up Process: Signing up is quick and easy. Remember to bring a valid photo ID (such as a passport or driver’s license) on your first visit to complete the registration process.

Grosvenor Casino Aberdeen Reviews

The Grosvenor Casino Aberdeen has received a range of customer feedback on TripAdvisor, culminating in an overall score of 3.5 out of 5. This score reflects both commendable aspects and areas for improvement.

One particular review from David R, dated April 2, 2023, summarises this opinion:

I would not recommend visiting this casino in Aberdeen. Last night at around 4am I was on a night out with a friend and the bouncer at the door allowed us both to enter. However, once I entered, the foreign woman asked me to show valid ID when I entered the premesis and automatically looked at me as I took out my drivers license and never let me in because I was apparently ‘too drunk’ when I was sober and knew exactly what was going on. I asked for a reason as to why I was not allowed to enter the premises and was ignored so I requested to talk to the manager who rudely told me he did not need to give me a reason and that I was kicked out because a member of staff decided to do so. Absolutely ridiculous and utter joke, face clearly needs to fit to enter a premises no matter if you are sober or drunk or whatever!

• Rating: 1 out of 5
• Date of Visit: April 2023
• Source: TripAdvisor

Visitor has expressed dissatisfaction with the level of customer service provided, citing instances of unprofessional or discourteous behaviour. Additionally, there are concerns about inconsistent or heavy-handed enforcement of policies, which has contributed to a negative perception of the staff’s approach to guest interactions. This feedback points to a need for improved training in customer service skills and a more consistent, fair approach to policy enforcement.

Bal L’s Review:

I am to travel abroad tomorrow so me and my brother thought we would come in and spend our last hours together within the establishment.

We had few drinks before we dioceses to order food, the bar service was very formal and polite. Our food came out quick looking stunning. I couldn’t tel the last time I had a head chef taking so much pride and the time to come and ask how they done but the lovely head chef Derek has which was much appreciated.

• Rating: 5 out of 5
• Date of Visit: July 2023
• Source: TripAdvisor

Before travelling abroad, the visitor and their brother visited an establishment to spend quality time together. They liked a few drinks and noted the formal and polite bar service. The food was served quickly and was visually beautiful. The customer particularly appreciated Head Chef Derek, who took pride in his work.

Review Written by Atikaa B:

G casino is a fantastic place and Clare is such a super person who is very customer orintated. All the staff are helpful and nothing is to much of a bother for them. Warm very welcoming place even if you just go in for a coffee

• Rating: 5 out of 5
• Date of Visit: February 2019
• Source: TripAdvisor

The Casino is highly praised for being a fantastic venue, with a special commendation for Clare, who is noted as an exceptionally customer-oriented person. The staff is helpful, guaranteeing that everything is fine for them. The establishment is described as warm and welcoming, suitable even for those who just visit for a coffee.

Accommodation Options Near Grosvenor Casino Aberdeen

For visitors planning a stay near Grosvenor Casino Aberdeen, several accommodation options range from luxury to budget-friendly. Here are 4 recommended places to stay:

Jurys Inn Aberdeen

• Details: This hotel offers comfort and convenience in the heart of Aberdeen city centre. It’s a short walk from the casino, making it an ideal choice for those who wish to stay close to the entertainment.
• Features: The hotel boasts modern amenities, spacious rooms, and excellent service, suitable for leisure and business travellers.

The Aberdeen Altens Hotel

• Details: Slightly further from the city centre but within easy reach of the casino, this hotel offers a more tranquil setting. It’s known for its welcoming atmosphere and high-quality facilities.
• Features: Guests have access to an on-site gym, swimming pool, and various dining options, fitting those seeking relaxation alongside their visit to the casino. These facilities provide a well-rounded stay, offering leisure and entertainment under one roof.

Hilton Garden Inn Aberdeen City Centre

• Details: This is a great choice for those seeking a luxurious stay. Located centrally, it’s convenient for exploring the city and visiting the casino.
• Features: The hotel offers well-appointed rooms, a 24-hour fitness centre, and high-quality dining options.

Ibis Aberdeen Centre – Quayside

• Details: For those looking for a more budget-friendly option without compromising on quality, the Ibis at Quayside is an excellent choice. It’s near the city centre and major attractions, including the casino.
• Features: The hotel provides comfortable and modern rooms with essential amenities, suitable for a hassle-free stay.

Each of these hotels offers a unique process, fitting different preferences and budgets, guaranteeing visitors have a comfortable and perfect stay while exploring Aberdeen and the fun offerings of Grosvenor Casino Aberdeen.

Local Attractions Near Grosvenor Casino Aberdeen

Grosvenor Casino Aberdeen is a destination for gaming and entertainment and a gateway to explore various local attractions in Aberdeen. Here are some notable places worth visiting:

Aberdeen Maritime Museum

• Description: Situated close to the bustling harbour, this museum offers insights into Aberdeen’s rich maritime history, including shipbuilding, fishing, and the oil industry.
• Recommendation: Ideal for history lovers and families, the museum showcases interactive exhibits and provides a comprehensive look at the city’s connection with the sea.

Duthie Park and the David Welch Winter Gardens

• Description: One of the largest parks in Aberdeen, Duthie Park features beautiful gardens, open spaces, and a play area. The David Welch Winter Gardens within the park is one of Europe’s largest indoor gardens.
• Recommendation: The park offers a serene environment and stunning floral displays, perfect for a stroll or a family outing.

Aberdeen Art Gallery

• Description: Recently renovated, the Aberdeen Art Gallery houses a significant art and sculpture collection, from 19th-century to contemporary pieces.
• Recommendation: Art lovers should not miss this gallery for its amazing collection and special exhibitions.

Old Aberdeen

• Description: This historic part of Aberdeen is renowned for its well-preserved old buildings and cobbled streets, offering a glimpse into the city’s rich past. It’s home to the University of Aberdeen and the 15th-century King’s College Chapel.
• Recommendation: A walk through Old Aberdeen is like stepping back in time. Don’t miss the King’s College Chapel and the beautiful university campus.

Union Street

• Description: Union Street, often called the city’s heart, is an ideal destination for shopping and dining, offering a slice of Aberdeen’s urban life. This bustling area presents an array of shops and restaurants, reflecting the city’s dynamic character.
• Recommendation: Ideal for shopping lovers and those looking to explore local cuisine or a night out in the city.

These attractions, ranging from cultural sites to natural beauty, offer something for everyone and are perfect for enriching your visit to Aberdeen beyond the good offerings of Grosvenor Casino Aberdeen.

Reasons to Visit & Areas for Improvement

• Reasons for the Recommendation
• Gaming Options: The casino offers various gaming opportunities, from table games to electronic gaming and poker, fitting different preferences and skill levels.
• Quality Dining: The casino’s restaurant and bar are consistently praised for their excellent food and service. The monthly dining special, featuring cuisine from different countries, adds a unique appeal.
• Strategic Location: Situated in the heart of Aberdeen, the casino is not only easily accessible but also close to various local attractions, increasing overall visitor expectations.
• Live Entertainment and Events: Regular live entertainment and the availability of sports viewing add to the atmosphere, making it more than just a gaming destination.

• Areas for Improvement
• Customer Service: The primary area needing improvement is the inconsistency in how customer service is delivered, particularly by management and door staff.
• Variability in Staff Interaction: The approach of the management and door staff towards guests varies, which may lead to a perception of unfair treatment or a lack of professionalism.