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City Bingo UK

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City Bingo Welcome Bonus

300% Bonus + 30 FS

#Ad, 18+, BeGambleAware | 1st depositors only. Country restrictions apply. Min £10 deposit, get 300% Bingo... Bonus [BB] (max £200) + 30 Free Spins [FS] on Fruit Blast. Must be claimed within 7 days. BB valid on specific rooms only. FS wins capped at £6 Games Bonus [GB]. Wagering requirements apply; 30x GB funds (vary by game) GB wins capped at £100, exc. PJP win. Wagering req. apply: 2x BB funds; Country restrictions apply. Full Bonus T&C Show more

City Bingo Bonuses

Discover 6 City Bingo bonus codes available in April 2024

6 Deals available in the UK

City Bingo Available for UK Players

Bonus type: Welcome Bonus, Deposit Bonus

Min Deposit: £10

Wagering: 4x

City Bingo Available for UK Players

Bonus type: Cashback Bonus, Daily Bonus, Deposit Bonus

City Bingo Available for UK Players

Bonus type: First Deposit Bonus, Deposit Bonus

Min Deposit: £10

Wagering: 4x

City Bingo Available for UK Players

Bonus type: Deposit Bonus

Min Deposit: £10

Wagering: 4x

City Bingo Available for UK Players
No Deposit Bonus Spins

Bonus type: No Deposit, Free Spins, Code, Free Play, Sign Up, Welcome Bonus, Registration

Min Deposit: No Deposit

Wagering: 40x

Expires: 30.06.2024

City Bingo Available for UK Players
Special Promo Code

Bonus type: No Deposit, Free Spins, Code, No Wagering, Free Play, Sign Up

Min Deposit: No Deposit

Wagering: No Wager

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Bonus type: No Deposit, Free Spins

Min Deposit: No Deposit

Wagering: 35x

City Bingo Available for UK Players
Daily Free Games

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Min Deposit: £10

Wagering: No Wager

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City Bingo Available for UK Players

Bonus type: Free Spins, Sign Up, Low Wagering, Deposit Bonus

Min Deposit: £10

Wagering: 4x

City Bingo Available for UK Players

Bonus type: Free Spins, Existing Players, Daily Bonus, Deposit Bonus

City Bingo Review

  • Launched in 2011
  • License UK Gambling Commission, Gibraltar Regulatory Authority
  • Min Deposit £10
  • Payment Methods

    Apple Pay, PayPal, paysafecard, Wire Transfer,

  • Withdrawal Methods

    Apple Pay, PaySafe Card

  • Min Withdrawal £5
  • Games 216
  • Game Types

    Blackjack, Keno, Poker Games, Roulette, Scratch Cards, Slots

  • Game Providers

    NetEnt, Eyecon, Slingo Originals, RTG

City Bingo Pros & Cons

  • Pros

  • Licensed and Secure: City Bingo is licensed by the Gambling Commission in Great Britain, ensuring a regulated and secure gaming environment. The site employs SSL encryption for data protection, highlighting its commitment to player security and privacy.
  • Mobile Optimisation: The casino offers user-friendly and fully optimised mobile gaming, allowing players to access games seamlessly across various devices without the need for a dedicated app.
  • Player Protection Tools: It emphasises responsible gambling by offering tools like deposit limits, game time reminders, and self-exclusion options, aiding players in managing their gaming habits effectively.
  • No Withdrawal Limits Stated: The casino outlines a minimum withdrawal limit but does not specify a maximum, potentially offering flexibility for players when accessing their winnings.
  • KYC and Verification: The detailed KYC process secures compliance with regulatory standards, aiming to prevent fraud and guarantee the security of player accounts and transactions.
  • Cons

  • Limited Payment Methods: Offering primarily debit cards, PayPal, and Apple Pay, the range of deposit and withdrawal options is limited compared to other casinos, which might restrict some players.
  • Absence of Live Casino Games: The casino does not provide live dealer games, a notable drawback for players seeking real-time gaming options that simulate being in a physical casino.
  • Lack of Transparency in Financial Policies: Detailed information on commission fees for deposits and withdrawals is missing, along with specifics on maximum deposit limits, affecting the transparency and potentially hindering informed decision-making by players.

City Bingo Review

In this detailed City Bingo review, prepared for UK players, we will go over the core aspects that define this gaming destination. Central to our examination are the bonuses and promotions, often hailed as the most compelling features for both new and loyal members. We aim to provide a comprehensive overview, including the casino’s history, licensing, security measures, player protection protocols, terms and conditions, and the registration process. Our review also covers collections of games available. By presenting an unbiased analysis, we intend to equip readers with the necessary insights on City Bingo’s offerings effectively and analyse what contributes to its standing in the online gambling industry.

A Brief Brand History of City Bingo

City Bingo, established in 2010, operates under Broadway Gaming Ireland DF Limited, part of the Broadway Gaming Group. Licensed by the Gambling Commission in Great Britain, it underscores responsible gambling while offering a great selection of games audited for fairness. Unlike other casinos, City Bingo prioritises player satisfaction and security, making it a go-to for responsible gamblers.

Year of Establishment 2010
Parent Company Broadway Gaming Ireland DF Limited
Head Office Address Hospitality House 16-20 Cumberland Street South Dublin Ireland D02Y097
Website citybingo.com

Usability Facts of City Bingo

Upon visiting City Bingo, the initial thought is that of a warm and inviting online bingo with an interface that heavily leans on bright colours and flashing elements that are often associated with gaming. The user interface seems geared towards a positive user experience with prominently featured promotions and easy-to-locate sign-up and login buttons.

In terms of design, the website exhibits a classic casino layout with a banner showcasing the latest offers at the top and game options below. This structure benefits users by providing immediate visibility of the offers. However, the intensity of visuals might be overwhelming for some users, potentially affecting the user experience negatively.

B through the site appears uncomplicated, with tabs for promotions, games, and help readily accessible. The emphasis seems to be on bingo games, with less emphasis on things like game filters or a search function. This makes sense if the site focuses on a curated selection of games, reducing the need for such features.

The variety of games, particularly bingo, is emphasized, with 90 Ball Bingo and 75 Ball Bingo highlighted as key offerings. This selection suggests that Loot Casino cares for its bingo players more than about getting to a broader audience seeking a wide range of casino games.

In the footer of the site, there’s an array of informative and regulatory sections such as terms & conditions, responsible gaming, privacy policy, fair play, about us, help, contact us, and a sitemap. This is complemented by icons representing affiliations and payment options, which are crucial for establishing trust and security.

Ease of Navigation Average, with easy access to main areas.
Mobile Games Availability Varied selection across devices
Game Filters Absent, but not needed for the limited game selection
Search Function Absent, but not needed for the limited game selection
Loading Speed Presumed fast based on design elements
UX and UI Rating Cluttered but functional; could benefit from a cleaner aesthetic
Expert's Rating
Usability Check 3.5

On a scale from 1 to 5, Loot Casino earns a 3.5 for its easy-to-understand navigation, clear targeting towards bingo games, and overall lively user interface. While the design and UI could use refinement, the website serves its purpose efficiently for its intended audience. The interaction with the site will be positive for users who prioritise quick access to gaming over complex features and design nuances.

Jamie Wall
Jamie Wall Casino Analyst

Licensing, Security, and Player Protection

City Bingo operates under the umbrella of Broadway Gaming Ireland DF Limited, which holds a significant licence from the Gambling Commission in Great Britain, allowing it to offer remote casino and bingo services. This regulatory oversight guarantees compliance with strict gambling laws and standards.

License Holder Licensed Activities UKGC Licence Number
Broadway Gaming Ireland DF Limited Remote Casino, Remote Bingo 58267

City Bingo prioritises player safety through rigorous adherence to responsible gaming practices. The casino offers various tools, such as deposit limits, game time reminders, and self-exclusion options, aiding players in managing their gambling habits. The site employs advanced encryption technology to protect player data, alongside safety certificates like SSL encryption, ensuring secure transactions and personal information safety. Measures against money laundering include strict identity verification processes, contributing to a secure gaming environment.

Deposit Limits Yes
Responsible Gaming Seals Yes
Cooling-off Periods Yes
IT Security SSL Encryption
Two-factor Authentication No
Self-exclusion Tools Yes
Protection of Minors Yes
Expert's Rating
License & Security 4.0

Having browsed through City Bingo’s offerings, I appreciate the comprehensive steps taken to guarantee licensing, security, and player protection. The robust regulatory framework, coupled with responsible gaming tools and advanced security measures, indicates a commendable commitment to player safety. My interaction with the site left me reassured about the security of my data and the fairness of the gaming there. Therefore, I rate City Bingo a 4 out of 5, recognising its efforts in providing a secure and responsible gaming environment. This assessment underlines the casino’s dedication to upholding high standards in online gaming safety and responsibility.

Jamie Wall
Jamie Wall Casino Analyst

Important Terms and Conditions at City Bingo

Attention to the Terms & Conditions at City Bingo is crucial for a comprehensive understanding of the rules governing play. Here’s a breakdown of the most essential aspects:

  1. Age and Identity Verification: Players must be 18 years or older. The casino may request documentation to verify age and identity.
  2. Liability and Losses: The casino is not liable for losses incurred through the use of the services, including technical errors or account misuse.
  3. Errors and Technical Issues: Any bets affected by system errors may be voided, and winnings may not be payable.
  4. Fraudulent Activity: Activities such as using stolen cards or money laundering will result in account closure and potential legal action.
  5. Bonus and Promotions: Specific wagering requirements apply to bonuses, with details provided in each other’s terms.
  6. Withdrawals: There are minimum withdrawal limits, and certain verification documents might be required before processing.
  7. Account Closure: The casino reserves the right to close accounts due to breach of terms, fraud, or other prohibited activities.
  8. Game Play: Using third-party software or bots is prohibited, and fair play is always expected.
  9. Deposits and Payments: Information on deposit methods and limitations is clearly outlined, including the implications for withdrawals.
Following these instructions, every player guarantees a safe and fair game at City Bingo.

How to Register and Verify Your City Bingo Account

Understanding the process of registering and verifying your account at City Bingo is crucial. Here are the steps to guarantee you’re ready to play:

step 1 Visit the Official Website

Go to City Bingo’s homepage using your preferred browser.

step 2 Start Registration

Click the “Sign up” button prominently displayed on the site.

step 3 Fill in Details

Provide necessary personal information as prompted. Keep details accurate to avoid issues during verification.

step 4 Set Up Login Credentials

Choose a username and password for future login sessions.

step 5 Verification Process

Follow instructions for account verification, likely involving email confirmation and document submission to prove identity.

step 6 Deposit and Play

Once verified, you may deposit funds and begin playing!

City Bingo Bonuses and Promotions

Compared to other casinos, City Bingo offers a limited range of bonuses to players. Let’s have a look at the bonus provided by this Bingo.

Welcome Bonus

At the time of conducting our review, City Bingo’s promotion page did not feature a welcome bonus. The absence of such promotions could influence potential players’ decision to join. It’s important for potential members to consider this aspect when evaluating their options.

No Deposit Bonus

As of now, City Bingo lacks a no deposit bonus. For those seeking no deposit bonuses, we recommend exploring our updated no deposit bonus pages featuring reliable casinos with attractive joining offers.

Daily Cashback Offer

City Bingo’s daily cashback offer provides real money returns to its players. Eligible participants, who must be funded players, can receive a 3% cashback on net real money losses from the previous day’s play on bingo or slot games. To qualify, players need to have incurred a minimum of £5 in losses. The cashback amount is capped at £50 for all funded players, excluding Platinum status members, who can receive up to £100.

Players are required to log in and claim their cashback through “My Zone” within 24 hours of it being credited, or it will be forfeited. This ongoing promotion does not specify an end date, but the casino promises reasonable notice before its conclusion. There are no wagering requirements mentioned, as the cashback is granted in real money.

Expert's Rating
Bonuses & Special Offers 3.0

City Bingo’s bonus offerings are notably limited, lacking both a welcome and no deposit bonus, which could deter new players accustomed to such perks. The sole active promotion, a daily cashback, reimburses 3% of losses, up to £50 for most players and £100 for Platinum members, with no wagering requirements. Yet, the absence of multiple bonuses puts City Bingo at a competitive disadvantage. Consequently, the casino scores a 3 out of 5, as the single cashback promotion, despite its merit, falls short of meeting the expectations for various bonus options in online gaming.

Jamie Wall
Jamie Wall Casino Analyst

City Bingo Loyalty Program

The loyalty program at City Bingo seems to reward consistency and sustained play. Players accumulate Loyalty Points (LPs) or Reward Coins through real money wagers on bingo and instant games, with every £1 wagered on bingo or £10 on instant games earning them 1 LP. These points can be redeemed in the ‘Shop’ for various rewards, though the specifics of the rewards are not detailed in the provided text.

The program operates on a simple accumulation and redemption basis without explicitly defined tiers or levels, which are common in more intricate VIP programs. The terms make it clear that LPs are rounded down, and only real money wagers contribute to the accumulation of these points, promoting transparency in the earning process.

Notably, the points can be used across a network of related sites, which offers flexibility and a broader range of uses for the earned LPs. However, the exclusion of players from Northern Ireland indicates that geographical restrictions apply.

The program is uncomplicated, with an emphasis on cross-site usability. However, the lack of tiered rewards or special privileges for higher levels of play may not satisfy players who are used to more structured VIP offers.

Expert's Rating
Loyalty Programme 3.5

The loyalty program at City Bingo earns a score of 3.5 out of 5. It provides a basic reward mechanism that’s easy to understand and use, and the ability to earn and spend points across multiple sites is a notable advantage. However, the program lacks the complexity that can drive player loyalty in the long term.

Jamie Wall
Jamie Wall Casino Analyst

City Bingo Games Collection

City Bingo offers a variety of bingo games. Appealing to a broad range of players, the site refreshes its bingo game locations monthly, adding novelty for players, who can win unique souvenir prizes.

The site, however, does not provide specific details on the number of games, game developers, or categories directly on the accessible parts of their website.

Game Type Quantity Games
Bingo 4 90-Ball Bingo, 75 Ball Bingo, 5 Line Bingo, 52-5 Bingo
Jackpots 2 Progressive Jackpots, Mystery Jackpots
Expert's Rating
Variety of Games 3.2

City Bingo’s game collection focuses primarily on bingo, offering various rooms and styles without specifying the total number of games. Notably, it lacks poker and live casino options, setting it apart from larger brands with bigger collections. Despite its niche appeal, the limited range compared to top competitors results in a rating of 3.2 out of 5, making it a solid choice for bingo players but less so for those seeking broader gaming options.

Jamie Wall
Jamie Wall Casino Analyst

City Bingo Mobile Optimisation

City Bingo appreciates mobile gaming and is fully optimised for phones. There is a mobile version of City Bingo that works perfectly on smartphones, tablets, and computers. The browser on a player’s computer makes it easy to go to citybingo.com and log in as usual. This approach guarantees that the entire Bingo Lobby, along with all cashback offer, is available without needing a separate app.

Unfortunately, there isn’t yet an app, but the website’s mobile version is great for full-range play. The layout changes to fit different screen sizes while keeping the look and features of the desktop version. The mobile has built-in features like checking your balance, playing games, and getting help from support.

Expert's Rating
Mobile Optimisation 3.6

Despite the lack of a mobile application, the casino’s mobile-friendly website design compensates for it. Considering the balance between mobile performance and the absence of an app, I would rate City Bingo a 3.6 out of 5 for mobile users​​.

Jamie Wall
Jamie Wall Casino Analyst

Deposit Methods at City Bingo

City Bingo supports several deposit options, improving the variety for players. The deposit methods include Debit Cards (Visa/MasterCard), PayPal, and Apple Pay, primarily servicing GBP and EUR currencies. The minimum deposit across the board is set at £10, facilitating easy access for beginners. However, Bingo’s policy does not specify maximum deposit limits or commission fees, which could be a significant oversight for players looking to understand the full scope of their financial commitments.

Payment Method Minimum Deposit Speed of Deposit Processing
Debit Cards £10 Immediate
PayPal £10 Immediate
Apple Pay £10 Immediate
Expert's Rating
Deposit Methods 3.8

While City Bingo offers a range of deposit methods with an accessible minimum deposit threshold, the lack of clarity on maximum deposits and potential additional costs lowers the rating. Therefore, it receives a 3.8 out of 5, highlighting the need for more detailed financial policy transparency.

Jamie Wall
Jamie Wall Casino Analyst

Withdrawal Methods at City Bingo

City Bingo offers several withdrawal methods, including Debit Cards, PayPal, and Wire Transfer. The site specifies a minimum withdrawal limit of £10 across all methods but does not disclose a maximum withdrawal amount.

The money will show up in your account in up to 8 business days. Broadway Gaming UK Ltd (as needed) looks over all refund requests within 1 business day of the initial request. However, once the money is sent, it could take up to 5 business days for it to show up in your bank account.

Withdrawal Method Withdrawal Limits Withdrawal Processing Speed
Debit Cards £10 Up to 8 working days
PayPal £10 Up to 8 working days
Wire Transfer £10 Up to 8 working days
Expert's Rating
Withdrawal Methods 3.8

Considering the available data, City Bingo’s withdrawal options and policies are relatively standard. However, the lack of detailed information on commissions and the absence of a disclosed maximum withdrawal limit may affect user experience. Overall, the casino’s withdrawal framework merits a 3.8 out of 5 rating, acknowledging room for improvement in transparency and information clarity.

Jamie Wall
Jamie Wall Casino Analyst

City Bingo KYC and Account Verification

At City Bingo, the Know Your Customer (KYC) and account verification process is a critical step for all players. This procedure includes providing proof of the source of funds, which secures compliance with anti-money laundering regulations. Before involving in gameplay or initiating any withdrawals, accounts must be verified. This process can take a few days, and in case of any issues, players are advised to contact support via [email protected].

For verification, City Bingo requires a copy of a photographic ID (passport, driver’s licence, or national ID card), front and back copies of debit cards used for funding the account, and proof of address (utility bill, council tax bill, or bank statement). In certain cases, documents may need to be certified for authenticity.

The terms of the verification process emphasise the importance of submitting clear and legible documents. Failure to comply with these requirements can delay or prevent account activation and withdrawal processing.

Customer Support at City Bingo

City Bingo offers multiple channels for customer support. Players seeking assistance can reach out by email at [email protected]. Two phone numbers are available for more direct interaction: +44 203 713 5122 for international callers and 0808 238 7546 for local UK inquiries. Although the site does not have a live chat, a contact form, or alternative communication methods such as messengers, these channels are commonly found in online casinos and may be available.

Support Channels Availability
Email [email protected]
Phone Number +44 203 713 5122
Live Chat Not available
Contact Form Not available
FAQ Section Available on the website
Expert's Rating
Customer Care 4.1

City Bingo’s support services receive a rating of 4.1 out of 5. The inclusion of multiple contact numbers is beneficial, but the absence of details on other support mechanisms, operational hours, and response times impacts the overall rating negatively.

Jamie Wall
Jamie Wall Casino Analyst

Final Say

City Bingo prioritises player safety with stringent security and responsible gaming measures. Despite a user-friendly interface and the variety of bingo games, it falls short in live dealer games and payment method options. The absence of a welcome bonus and limited promotional offers might deter new players, yet the unique daily cashback feature provides a tangible benefit for regular players. With a comprehensive KYC process and excellent customer support, it maintains a commitment to player security. Suitable for bingo gamblers and players valuing security over bonuses, City Bingo offers distinct gaming. I’d give it a 3.6 out of 5, noting its safe gambling site and range of bingo-specific games, but with the fact that bonuses and game variety might need some work in mind.

What sets it apart is a strong focus on player safety and security, a unique daily cashback offer, a user-friendly interface with mobile optimisation, a licence by the Gambling Commission of Great Britain, and the fact that City Bingo specialises in bingo games, offering a niche appeal.

Overall Rating

How we rank? 3.6
Usability Check 3.5
License and Security 4.0
Bonuses & Special Offers 3.0
Loyalty Programme 3.5
Deposit Methods 3.8
Withdrawal Methods 3.8
Mobile Gaming Experience 3.6
Customer Care 4.1
Variety of Games 3.2
Jamie Wall
Jamie Wall Casino Analyst


  • Email [email protected]
  • Telephone 0808 238 7546,
    12684 844 830
  • Live Help No
  • Countries Available

    United Kingdom

  • Affiliate Program 888Affiliates


Can I get the refer-a-friend bonus at City Bingo?

Not right now, City Bingo doesn’t have a bonus for getting friends to join. Check the website often or sign up for alerts to find out about the newest City Bingo coupon codes and bonuses.

Are there slot machines at City Bingo?

As of right now, City Bingo does not offer slots as a game. The bingo site is famous for having two kinds of jackpots and bingo rooms. If you’re interested in slot games, you might need to check out other online gaming sites that focus on or offer lotteries as games.

Are there any language options available at City Bingo?

The primary language option available at City Bingo is English. This encompasses the website interface, customer support, and game instructions, making it accessible to a wide English-speaking audience​​.

What do I do if I forget my Username and Password at City Bingo?

If you’ve forgotten your username or password at City Bingo, you can easily reset it by clicking the “Forgot your password?” link available on the login page. This will guide you through the steps to recover or reset your login details​​.

How do I delete my City Bingo account?

To delete your City Bingo account, you need to contact their customer support team directly. They can guide you through the process to make sure that your account is securely and properly closed. Contact information for support can be found on the City Bingo website​​.

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