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Virgin Games UK

4.2
Expert rating
View details
3.5
Users rating
17 reviews

Virgin Games Welcome Bonus

Get 30 Free Spins When You Play £10*

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#Ad, 18+, GambleAware.org | New members only, must opt in. Min £10 deposit & wager. 30 day expiry from depos...it. Free Spins: on Double Bubble. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply. Full Bonus T&C Show more

Virgin Games Bonuses

Discover 5 Virgin Games bonus codes available in December 2024

5 Deals available in United Kingdom

Virgin Games Available for UK Players
VERIFIED

Bonus type: Free Spins, No Wagering, Low Wagering, Sign Up

Min Deposit: £10

Wagering: No Wager

Virgin Games Available for UK Players
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Daily Free Games

Bonus type: Free Spins, No Wagering, Low Wagering, Free Play, Daily Bonus

Min Deposit: £10

Wagering: No Wager

Virgin Games Available for UK Players
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Bonus type: Code, Cashback Bonus

Min Deposit: £10

Virgin Games Available for UK Players

Bonus type: Free Spins, No Wagering

Min Deposit: £10

Wagering: No Wager

Suggested
Virgin Games Available for UK Players

Bonus type: Sign Up, Welcome Bonus, Registration, Casino Match Bonus, First Deposit Bonus

Min Deposit: £10

Wagering: 65x

Suggested
Virgin Games Available for UK Players
VERIFIED
Quatro Casino Sign Up Bonus

Bonus type: Free Spins, Sign Up, Welcome Bonus, Registration, Casino Match Bonus, Highroller Bonus, First Deposit Bonus

Min Deposit: £10

Wagering: 200x

Suggested
Virgin Games Available for UK Players
VERIFIED

Bonus type: Free Spins, Sign Up, Welcome Bonus, Registration, First Deposit Bonus

Min Deposit: £20

Wagering: 35x

Suggested
Virgin Games Available for UK Players
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£1 Minimum Deposit

Bonus type: Free Spins, Welcome Bonus

Min Deposit: £1

Wagering: 200x

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Virgin Games Available for UK Players
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Bonus type: Refer A Friend Bonus

Min Deposit: £10

Virgin Games Review

Virgin Games Casino, established in the UK market for over two decades, offers an extensive selection of over 1000 games, transaction methods without fees, and a straightforward verification process. In this Virgin Games review, you'll learn about the array of games available, the quality of customer support, and the site's security and fairness. Discover the Virgin Games welcome offer and how to access and use Virgin Games free spins and promo codes to extend your gameplay. The casino accommodates both new and returning players, providing options for every preference and budget. Ready to get started? Check out our review and sign up today to start enjoying everything Virgin Games UK has to offer!
  • Launched in 2004
  • License UK Gambling Commission, Gibraltar Gambling Commissioner
  • Min Deposit £10
  • Payment Methods paysafecard, Pay by Mobile, PugglePay, QIWI, Quick Pesa, WebMoney, Zimpler, 4B, Euroset, Pay by SMS, PayForIt
  • Withdrawal Methods MasterCard, Neteller, PayPal, paysafecard, Skrill Moneybookers, Visa, Visa Electron, Wire Transfer, eCard
  • Min Withdrawal £10
  • Games 611
  • Game Types Poker Games, Roulette, Scratch Cards, Slots
  • RTP 96.62%

Virgin Games Casino Pros and Cons

  • Pros

  • Renowned Brand Connection: Affiliated with the globally recognised Virgin brand, suggesting quality and reliability.
  • Optimised Mobile Use: Accessible gaming on mobile devices, with apps available for both Android and iOS users.
  • Unique Game Selection: The brand offers a collection of thoughtfully chosen slot and table games, plus exclusive games that provide high-quality gaming content.
  • Attractive Bonuses and Rewards: Appealing welcome offers and ongoing promotions, including opportunities to earn without wagering requirements.
  • Rapid Withdrawal Transactions: Notable for quick processing of withdrawals, allowing players to access their funds promptly.
  • Cons

  • Country-Specific Restrictions: Geographical limitations reduce accessibility for international players, affecting the casino's global appeal.
  • Limited Game Filters: The absence of advanced filters makes finding specific games challenging.
  • Website Usability Issues: Promotions and customer support options are not easy to locate and require extra steps to access.

Virgin Games Casino History

virgin games review

Virgin Games, established in 2004 and affiliated with the iconic Virgin brand, has become a trusted name among UK online casinos. Transitioning to Gamesys software in 2013, it introduced a broader range of games and upgraded its customer support and security measures. Virgin Games is owned by Gamesys Operations Limited, a Bally Corporation company, making it part of one of the most established entertainment groups globally, with high standards of fairness and security. With a wide range of games to suit all skill levels and numerous support tools to promote responsible gaming, Virgin Games has received awards and accreditations such as eCOGRA and GamCare.

Parent company Website Head office CEO
Gamesys Operations Limited virgingames.com Suite 2, Floor 4, Waterport Place, Gibraltar and London, England Lee Fenton

💻 Virgin Games Website Overview

virgin games website

Upon visiting the Virgin Games Casino site, visitors are met with a sleek and modern design that mirrors the Virgin brand values. The site sports a red and white colour scheme, with the Virgin logo at the top. Navigation is fairly simple, with distinct buttons directing to Games, Blog, Help and FAQ, Responsible Gaming, and Terms and Conditions.

Virgin Games website is compatible with any device, allowing access via smartphone or tablet without compromising on functionality or quality found on the desktop. There’s also a Virgin Games app available on Google Play or the App Store for gaming on the move, offering similar features mobile devices.

A large portfolio of games is available, including Virgin Games slots, bingo, poker, live casino, and more, all from leading software developers. These games feature high-quality graphics, sound effects, and animations and run without interruption. Despite a lack of filters for sorting games, they are arranged alphabetically in the Online Slots and All Games sections.

The casino website is user-friendly, secure, and easy to navigate, with 24/7 customer support via Virgin Games live chat or email. A detailed FAQ section addresses common questions, emphasising responsible gambling with tools and resources for managing spending and playtime.

Aspect Evaluation
Ease of navigation Good, with clear and intuitive menus and buttons, but Virgin Games promo codes and chat sections are hard to find
Mobile games availability Excellent, with a responsive website and a dedicated mobile casino app for Android and iOS devices
Game filters Poor, with no game filters except for the online slots and all games sections
Search function Good, with the ability to search by game name or provider
Loading speed Excellent, with no noticeable delays or glitches
UX and UI rating Good, with a sleek and modern design, a user-friendly and intuitive interface, and a secure and reliable website
Expert's Rating
First Impression 4.0

Virgin Games website is well-designed, easy to use, and mobile-responsive. It offers a variety of games, from slots to live casino, each with unique features. However, the website could improve its game filters and access to Virgin Games bonus offers to make finding and playing specific games easier. For example, I had to search elsewhere and visit The Vault page directly to find Promotions. The Live Chat feature is tucked away under the Help and FAQ section, requiring a click to access. All things considered, I would still rate Virgin Games Casino 4 out of 5 stars as a reliable and fun online casino.

Jamie Wall
Jamie Wall Casino Analyst

🛡️ Licensing, Security and Player Protection

Virgin Games Casino is regulated by Gamesys Operations Limited, holding licences from two trusted jurisdictions. It’s overseen by the UK’s Gambling Commission and Gibraltar’s Gambling Commissioner. Additionally, eCOGRA certifies its fairness and integrity. These licences affirm the casino’s commitment to fair play, security, and responsible gaming. To check their validity, simply click the logos at the bottom of the casino’s website.

Jurisdiction Licensing Authority Licence Details Registered Address
Great Britain UK Gambling Commission Licence Number: 38905 Suite 2, Floor 4, Waterport Place, Gibraltar, GX11 1AA
Gibraltar Gibraltar Gambling Commissioner RGL No. 46

Virgin Games prioritises the security of your personal and financial data with advanced encryption technology to prevent unauthorised access, and all transactions are processed through secure payment methods. The casino also maintains a privacy policy detailing the collection, use, and sharing of your information.

A key aspect of Virgin Games Casino is its dedication to responsible gaming. It introduces the ‘Game in Good Hands’ initiative, offering a supportive environment for playing favourite games.

Jamie Wall Casino Analyst

The casino’s players have access to several tools to gamble safely, including session reminders, deposit limits, and the option to cool off accounts for up to six weeks. Additionally, Virgin Games customer support is available around the clock to assist with any queries.

Deposit Limits You can set daily, weekly or monthly limits on how much you can deposit into your account.
Cooling-Off Periods You can take a break from gambling for 24 hours, one week, one month or six weeks. During this time, you cannot access your account or receive any promotional messages from Virgin Games UK.
Self-Exclusion Opt for self-exclusion from gambling for at least six months, closing your account and barring new ones at sister sites. Alternatively, sign up with GamStop to exclude yourself from all UK online gambling sites.
IT Security Virgin Games Casino uses SSL encryption, firewall protection and two-factor authentication to guarantee the security of your account and data.
Protection of Minors The casino does not allow anyone under the age of 18 to register or play. Virgin Games also provides links to filtering software, such as NetNanny and CyberPatrol, that can help you prevent minors from accessing gambling sites.
Expert's Rating
License and Security 4.8

Virgin Games Casino, regulated by reputable authorities and certified for fairness by eCOGRA, emphasises secure and responsible gaming. Advanced encryption protects data, while responsible gaming tools, like deposit limits and self-exclusion, support player safety. With 24/7 customer support, Virgin Games demonstrates its commitment to player security and responsible play. My rating is 4.8 out of 5, recognising its strong regulatory standing and dedication to player welfare.

Jamie Wall
Jamie Wall Casino Analyst

❗ Virgin Games UK Terms and Conditions

Before you start playing at any new casino site, you should be aware of some of the important terms that apply to your account and your gaming activities. These terms and conditions are designed to protect both you and the casino and to create a fair and responsible gaming environment. Here are some of Virgin Games’ key points that you need to know:

  • You must be 18 years or older to register and play at Virgin Games Casino. You may be asked to provide proof of your age and identity at any time.
  • You can use various payment options to deposit and withdraw funds from your account. However, some Virgin Games payment methods may not be available in certain countries or regions, and some may have fees or limits associated with them.
  • You can claim various bonuses and promotions from the casino, such as Virgin Games free spins, cashback, and loyalty rewards. However, these bonuses may have specific terms and conditions attached to them, such as wagering requirements, expiry dates, and maximum winnings. You should read Virgin Games bonus terms and conditions carefully before accepting any offer.
  • You are subject to certain limitations when playing at the casino, such as maximum bets, maximum withdrawals, and game restrictions. These limitations are meant to prevent fraud, abuse, and money laundering and to comply with regulatory requirements.
  • The casino reserves the right to change or update its terms and conditions from time to time without prior notice. It’s your duty to regularly review the casino’s website for updates or changes and adhere to the newest terms and conditions. Disagreeing with any updates necessitates ceasing play and closing your account.
  • You must follow the chat guidelines when using the chat rooms on the casino’s website. These guidelines prohibit sharing personal information, using abusive or sexual language, bullying, promoting other websites, discussing drug activities, and requesting chat games. Violating these rules may lead the casino to restrict or close your chat access.
  • You must not send any gifts or tokens of gratitude to the casino’s hosts, either to the company’s office addresses or the hosts’ home addresses. The company policy prevents employees from accepting any items from the players, and any such items will be discarded.
  • You must not observe multiple chat rooms at once while chat promotions are taking place, as this is considered a breach of the chat guidelines. The casino has procedures in place to prevent chat credits from being received by those who violate this rule.

Virgin Games Casino sets clear guidelines for age, identity verification, payment methods, bonuses, gameplay limitations, and chat room behaviour to maintain integrity and compliance. Adherence to these regulations is essential for all participants, with the casino updating terms as required, underscoring the importance of regular review by users.

🔎 Virgin Games Account Creation

Before you can play a variety of casino games with attractive bonuses at Virgin Games UK, you must first register and verify your profile. This is a simple and quick process that will allow you to access all the features and benefits of the casino. Here are the steps that you need to follow:

step 1 Start Your Sign-Up

Select “Join Now” on the upper right of the casino’s main page to commence your registration.

step 2 Enter Personal Information

Provide your email, title, first and last name, date of birth, and gender as requested on the form. Accurate name and date of birth are crucial, as they’re used for age and identity verification later.

step 3 Set Your Virgin Games Login Details

Choose a username and a password. Your username will also be your chat name, so make sure it is appropriate and does not reveal personal information.

step 4 Submit Contact Details

Input your address, phone number, and any referral or promo code you might have. You can use the ‘Search Address’ field to find your address quickly or enter it manually.

step 5 Confirm & Complete the Registration

Tick to accept the Terms and Conditions and the Privacy Policy, then press “Join Now” to finalise the process.

step 6 Virgin Games Account Verification

To complete the verification process, you must provide proof of your age and identity. You can do this by uploading a copy of your passport, driving licence, or national ID card. You may also need to provide proof of your address, such as a utility bill or bank statement. You can upload your documents by going to My Account and then Verify Me.

Tips After Registration

  • Prepare your ID for the verification step.
  • Monitor your inbox for a welcome email to confirm your account activation.
  • Familiarise yourself with Virgin Games welcome offer, bonuses and their terms.
  • Patience is key; account verification may not be instantaneous.
  • Check deposit methods and be clear on withdrawal policies.

🎁 Virgin Games Promo Codes and Bonuses

UK online casinos often require playthrough for promotions, yet Virgin Games breaks the mould with no wagering casino bonuses, drawing many UK players. It offers a welcome promotion for newcomers and ongoing free spins and tournaments for regular players.

💰 Virgin Games Welcome Offer

virgin games welcome offer

The casino’s first deposit bonus presents a choice for new members registering on their website. Upon fulfilling Virgin Games sign up offer criteria by depositing and wagering at least £10, players can opt for either 30 free spins on the popular slot Double Bubble or receive £50 in bingo tickets. This promotion does not just extend to Virgin Games slots or bingo; players can wager their deposit on any game.

A remarkable aspect of this welcome bonus is the absence of complex restrictions. Often seen as a barrier by many, Virgin Games promo code is not a requisite for this promotion, streamlining the process. Furthermore, the sign up bonus is available immediately after the deposit and wagering requirements are met, although there can be a 72-hour window in case of technical issues. With the wagering requirements completed, any winnings are withdrawable anytime, which adds to the transparency of the offer.

Terms and Conditions: The specific terms include a 30-day window post-registration and a deposit to utilise the free spins or bingo tickets. Each player has a single chance to participate in this promotion, preventing abuse of the offer and maintaining fair play

💰 Virgin Games Slots Bonus

virgin games slots bonuses

The second joining offer at Virgin Games UK presents a delightful choice for newcomers who favour online slots. Upon signing up and fulfilling the requirements, new members can select 100 free spins on the game Double Bubble. To qualify, one must follow a specific process: use a direct registration link that embeds Virgin Games promo code automatically, accept the terms and conditions, opt for the FS offer, deposit at least £10, and wager a minimum of £10 on any game. Successful completion of these steps must occur within 30 days of registration, with an additional 30 days granted to utilise the spins.

It’s important to note that technical delays might extend the credit of the spins up to 72 hours, and spins might be split into two parts but remain fully accessible once credited.

Terms and Conditions: This Virgin Games sign up offer for slots is limited to new members only, with a single chance to participate. The bonus is locked to the initial deposit and cannot be changed later. Creating multiple accounts to claim this offer will result in account closure and loss of spins. You can withdraw your deposit balance and winnings at any time during the promotion as long as you follow the general terms of service.

💰 Virgin Games Refer A Friend Bonus

The casino’s refer a friend promotion offers a £20 credit for users who invite friends, with conditions including the friend’s registration, age verification, a £10 minimum deposit, and a £50 wagering requirement on eligible games.

This Virgin Games bonus excludes casino games, with credits appearing within 72 hours. A maximum of £100 can be earned by referring up to five friends. The promotion forbids self-referral and the use of multiple accounts. Additionally, referred friends can access Virgin Games sign up offer, subject to opting in and complying with its terms. The casino may exclude participants for regulatory reasons, affecting prize eligibility.

💰 Virgin Games No Deposit Bonus

The casino, recognised for its variety of options, currently does not offer any no-deposit bonus options for its players. Those specifically in search of such bonuses might feel a bit let down. However, hope is not lost for those interested in promotions without a deposit. We recommend regularly visit our page with no deposit bonuses to keep abreast of any potential exclusive offers or updates.

💰 Free Games Promotion

free games virgin games bonuses

Despite the lack of Virgin Games no deposit bonuses, the casino makes up for it with its Free Games feature, an option that offers games and prizes to players who have deposited £10 or more. To use this feature, register and log into your account, then select the ‘Free Games’ tab on the casino’s website to access the available games:

Doubly Bubbly Daily Free Game

The Doubly Bubbly offers players a chance to win cash prizes or daily free spins set within a Double Bubble bathroom-themed 10×9 grid. Players must reveal squares, aiming to match icons from the Double Bubble slot game. Upon collecting enough matching icons, players can win either cash or Virgin Games free spins, the latter usable on a selection of Double Bubble slot games. Participation requires a minimum one-time deposit of £10. Prizes vary from 5 to 50 bonus rounds and £5 to £750 in cash, with a possibility for instant wins of 50 FS. Moreover, a special monthly game offers additional opportunities for cash prizes or more spins, providing one pick per day, which accumulates until the last day of the month for extra rewards.

Terms and Conditions: Players who wish to play Doubly Bubbly must have made a minimum £10 deposit. Rewards may be claimed repeatedly throughout the week, with a limit of one claim per day. At the end of the month, accumulated selections allow players to enter a larger bonus game with more substantial prizes and spins, culminating in a final day climax with increased chances of winning.

Rainbow Riches Daily Rainbows Free Game

This free game allows participants to unlock hidden symbols each day to win prizes. The aim is to collect sets of matching symbols for rewards by selecting numbers on squares. The game is available to those who’ve deposited at least £10 and allows six selections per visit. Wins are determined based on the number of matching symbols collected. Prizes range from extra rounds to cash rewards, with potential Virgin Games free spins increasing up to 50 for collecting ten Pot of Gold symbols. This game combines strategy and luck, providing daily chances to win.

Terms and Conditions: Key conditions apply for this free game, which is designed for new members who have completed an opt-in. The initial deposit and wager must be a minimum of £10. Post-deposit, the game is accessible for 30 days. It’s essential to be over 18 to participate. The rules specify different contributions for wins from free spins and bingo, with spins applied to the Double Bubble game at a specified coin size and line number. Adherence to the promotion’s full rules is required for eligible and offered live casino deals, including a specific deposit and wager on selected games within a given period.

Tiki’s Catch of the Day at Virgin Games

Tiki’s Catch of the Day takes place in Tiki’s Lagoon and features a 10×9 grid where players can find cash rewards or complimentary spins. Players use a fishing rod to select squares and locate hidden items, including brightly coloured fish and characters from Tiki Island or the occasional unwanted old boot. To win prizes, you need to collect sets of matching fish or characters. Rewards range from 5 free spins for three Tiki Monkeys to £750 for ten Yellow Fish. To be eligible, you must have made a minimum lifetime deposit of £10. The bonus spins are playable on certain Virgin Games slots, such as Tiki Totems Megaways.

Terms and Conditions: To join in, players must have made a minimum of £10 as a lifetime deposit. The game offers a variety of symbols, such as Tiki Monkeys and different coloured fish, each set providing specific rewards from Virgin Games free spins to cash, going up to £750 for ten Yellow Fish. Wins from free spins are applicable on Tiki-themed online slots. Participation is reset daily, so consistent play is recommended to reap continuous benefits.

Catch of the Month

Virgin Games’ Catch of the Month is a special addition to Tiki’s Catch of the Day free game, giving active players a chance to win extra on the last day of every month. By playing Tiki’s Catch of the Day regularly, players earn picks for the monthly game, where each selection might reveal cash or free spins. The monthly game operates on a 7×7 grid, and players’ dedication is rewarded with potential prizes on each shell. Virgin Games casino provides an initial bonus for newcomers to the monthly game, granting picks for each day the feature has been live.

Terms and Conditions: Consistent play in the daily game is rewarded with monthly bonuses. To be eligible for the month-end prizes, playing on the last day of the month is important. Prizes within the shells on the 7×7 grid range from cash up to £100 to a maximum of 10 free spins on Tiki Island games. On the first attempt at the monthly game, players receive a one-off Virgin Games bonus of picks for each day they have participated in the daily game.

Search for the Phoenix Daily Free Game

Virgin Games offers players a daily chance to win cash prizes and complimentary spins through the Search for the Phoenix free game. The game is set against a backdrop of a 10×9 phoenix mosaic, with each square hiding potential rewards or bonus rounds. By selecting a square, players reveal symbols and aim to collect specific combinations that could yield anywhere from 5 to 50 extra spins or cash rewards ranging from £5 to £750. Unsuccessful picks are signified by skull symbols. Participants are given six choices each day to increase their chances of success. The board resets weekly, and the game offers opportunities for notable victories through Instant Wins and a special monthly contest, increasing the chances of significant gains.

Terms and Conditions: Search for the Phoenix is available to new members who opt-in and deposit at least £10. Instant wins may grant up to 50 free spins, and regular play across the month is rewarded with a special game offering more chances to win. This Virgin Games offer is valid for 30 days post-deposit, and certain game restrictions are in place.

Expert's Rating
Bonuses & Special Offers 4.1

I’d give Virgin Games a solid 4.1 out of 5 for their bonuses and promotions. The joining offer, giving new members a choice between 30 free spins on Double Bubble or £50 in bingo tickets, is quite attractive, and I appreciate the simplicity of accessing it without the need for Virgin Games bonus code. The absence of complex restrictions makes it easier for players to participate and withdraw winnings, a clear indicator of Virgin Games’ commitment to transparency. Additionally, the Refer a Friend scheme and the Free Games feature, including Doubly Bubbly and Rainbow Riches, provide added value, though the absence of a no-deposit bonus might be a downside for some. However, the overall selection of promotions and their conditions suggest a thoughtful approach to rewarding players.

Jamie Wall
Jamie Wall Casino Analyst

🏆 Virgin Games Sign Up Offer vs Gala Bingo and Lottomart

Below is a comparative table that outlines the welcome bonuses offered by Virgin Games, Gala Bingo, and Lottomart. This allows you to easily assess the differences and benefits of each.

Virgin Games Virgin Games
4.2
BonusGet 30 Free Spins When You Play £10*
Min. deposit£10
Wag. req. (bonus)1x
Wag. req. (spins)0x
Max cash out-
Play

#Ad, 18+, GambleAware.org | New members only, must opt in. Min £10 deposit & wager. 30 day expiry from depos...it. Free Spins: on Double Bubble. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply. Full Bonus T&C

Gala Bingo Gala Bingo
4.2
Bonus£10 Bingo Bonus & 100 No Wager FS
Min. deposit£10
Wag. req. (bonus)2x
Wag. req. (spins)0x
Max cash out-
Play

#Ad, 18+, GambleAware.org | New customers only. Min Deposit £10. Spend £10 on Slots to get 100 Free Spins... (£0.10 each, valid for 7 days, valid on selected games). Spend £10 on Bingo to get a £10 Bingo Bonus (2 x wag, valid for 7 days). Full Bonus T&C

Lottomart Casino Lottomart Casino
4.1
Bonus100% Up to £100
Min. deposit£10
Wag. req. (bonus)50x
Wag. req. (spins)50x
Max cash out£100
Play

#Ad, 18+, GambleAware.org | £10 min deposit. £100 max match. 50x wagering. Game eligibility & contributions ...vary. 10p to £5 bet range. £500 max redemption. New players only. Limited time offer. Valid 7 days. Full Bonus T&C

🏅 Virgin Games UK Loyalty Scheme

virgin games loyalty program

The casino offers a rewarding loyalty programme for its players called the Plus scheme. The Plus scheme allows players to earn V-Points every time they play with real money on casino games, bingo, or poker. V-Points can be redeemed for cash or Virgin Atlantic Flying Club Miles.

The Plus scheme is invitation-only, based on a player’s overall gaming activity. Qualifying players will get a welcome email from the Plus Team. To receive an invite and Plus updates, players must subscribe to the casino’s email list via their account settings.

The Plus scheme has various benefits and rewards for its members, such as:

  • Box Bonanza+ Games: the opportunity to land some cash prizes.
  • Plus Promotions & Prizes: player can get exclusive bonuses and offers, in addition to the sitewide promotions available to all members.
  • Monthly Surprises: the chance to participate in Cash Drop or Virgin Games Free Spins draws, where random players are selected to win.
  • V-Points Offers: the ability to build up and convert V-Points into cash. Each V-Point is worth 1p and can be earned by winning certain amounts on the games. The V-Points have a 90-day validity period and can be converted anytime.
  • Sneak Previews: access to future game releases with suggestions for other games based on the player’s preferences.
  • Special Gifts: opportunities to receive gifts throughout the year, such as a Box Bonanza+ game as the birthday bonus for player.

Useful tips for loyal players:

  • Check the casino’s website and emails regularly for the latest Virgin Games bonus offers and promotions.
  • Play the games with the highest V-Points conversion rates, such as slots and bingo.
  • Redeem your V-Points before they expire, as they have a 90-day validity period.
  • Read the terms and conditions of the Plus scheme and the V-Points rules carefully before joining or redeeming.
Expert's Rating
Loyalty Programme 4.2

The Virgin Games Plus scheme provides a well-thought-out loyalty program, rewarding regular play with tangible benefits. From personal involvement, the scheme’s invitation-only aspect gives it an exclusive feel, effectively acknowledging and rewarding dedicated play. Earning V-Points for real money play across various games, which can then be redeemed for cash or flights, reflects a practical reward system. The addition of bonuses such as exclusive promotions and birthday gifts further elevates the value of being part of this program. Overall, based on the consistent advantages and rewards I’ve encountered, I would rate the Plus scheme a commendable 4.2 out of 5, as it successfully fosters a rewarding environment for its members.

Jamie Wall
Jamie Wall Casino Analyst

🎮 Casino Games Selection

virgin casino all games

Virgin Games provides a variety of games, including slots, poker, bingo, table games, and live casino options. The casino features a simple and appealing interface, facilitating easy navigation. It’s also mobile-friendly, allowing access to the same games on various devices. The entire range of games on the site is only available to registered users.

The casino has over 900 games from popular and reputable game providers, such as NetEnt, IGT, Microgaming, WMS, and more. You can find classic and new titles, as well as exclusive games that are only available on Virgin Games UK.

Game Type Quantity Most Popular Game
Slots 900+ Secrets of the Phoenix
Bingo 10+ The Clubhouse 90-ball Bingo
Table Games 30+ Live Baccarat
Live Casino Games 40+ XXXtreme Lightning Roulette
Slingo 20+ Slingo Reel King

✔️ RTP and Free Games Information

Virgin Games casino provides RTP information for most of its games on the game information pages. You can access these pages by clicking on the game thumbnails.

Game RTP Industry Standard
Secrets of the Phoenix 94.97% 96.00%
Wild Seat Poker 90.00% 90.00%
Bubble Up Bingo 80.99% – 85.45% 80.00%
First Person Blackjack 99.28% 99.60%
Fusion Roulette 97.30% 94.74% – 97.30%

Although there is no free mode on the site where members can try the games for free, Virgin Games, as mentioned above, regularly offers free games as bonuses for existing customers who have deposited £10 or more.

However, in some cases, Virgin Games may give you access to some free Slingo games, where you can replay with a predetermined stake in order to win some cash!

🎰 Virgin Games Slots

virgin games slots

The casino provides 900 slots of different themes, features, and volatility levels can be found. You can play classic slots with three reels or video slots with five reels and bonus rounds. You can also play progressive jackpot slots to win huge amounts of money.

Top 10 Virgin Games Slots:

7S Deluxe – Jackpot King
RTP 95.43%
Max win x 1250
Deal Or No Deal – Megaways
RTP 95.34%
Max win x 10000
Action Bank
RTP 95.16%
Max win x 250000
Cops n Robbers: Vegas Vacation
RTP 96.47%
Max win x 14180
Fire Joker
RTP 96%
Max win x 800
Irish Luck
RTP 95%
Max win x 3000
Mustang Gold
RTP 96.53%
Max win x 12000
Reel King
RTP 94.0%
Max win x 50000
Ted Megaways
RTP 96.03%
Max win x 50000
Vault Cracker
RTP 95.66%
Max win x 1000

🃏 Virgin Games Poker

virgin games poker

Poker is a card game that involves skill, strategy, and luck. Virgin Games casino offers many poker games for players. You can play against other players in the poker room or against the dealer in the casino section. You can also join poker tournaments and win cash prizes.

Here you can find a list of the most popular Virgin Games poker titles:

Poker Games RTP
Wild Seat Poker 90.00%
Live Casino Hold’em 97.84%
Caribbean Stud Poker Live 96.30 – 98.19%
Three Card Poker 96.63%
Ultimate Texas Hold’em 99.47%

🎱 Virgin Games Bingo

virgin games bingo

The casino features a selection of bingo games, including 75-ball and 90-ball variations, along with Slingo. This lineup aims to offer players chances for notable wins, with tickets available from 1p, suiting different budgets and preferences.

Key attractions include The Clubhouse Bingo, a 90-ball game with progressive jackpots, and Bubble Up Bingo, which comes with a Double Up Bonus that can potentially double prizes for specific winning numbers, plus a Super 7 Jackpot for achieving a Full House with the number 7.

The 90-ball games mirror the classic UK bingo hall style, rewarding players for completing lines or a Full House. Studio 75-ball Bingo, on the other hand, is played on a 5×5 grid and rewards players for marking off predetermined patterns, showcasing the American version of the game.

Adding to the mix, Bingo 80 provides an alternate game style. Session Bingo offers a chance to try multiple bingo versions in one go.

Additionally, Virgin Games casino hosts a series of scratchcards with titles like Deal or No Deal and a growing catalogue of Slingo games that merge slot mechanics with bingo for a distinct play style.

Here’s an overview of Virgin Games bingo types:

Room Type Available
90 Ball Bingo
80 Ball Bingo
75 Ball Bingo
50 Ball Bingo
30 Ball Bingo

🎲 Live Casino and Table Games

virgin games live casino

Virgin provides several table games for fans of classics like blackjack, roulette, and baccarat. Players can access different versions, including EU Roulette, Atlantic City Blackjack, and First Person Baccarat. Additionally, live casino games are available, featuring real dealers and players. These include live blackjack, live roulette and live poker offerings, as well as other table games with real dealers.

Live Casino / Table Game RTP
Madison Avenue Blackjack 99.28%
XXXtreme Lightning Roulette 97.10% – 97.30%
Baccarat 98.94%
Craps 99.63%
Caribbean Stud Poker Live 96.30 – 98.19%
Keno 75% – 94.90%
Hi-Lo 96.21%

☑️ Tips for Playing Viring Games Slots and Other Games

Here are some tips to help you get more out of your gameplay:

  • Check the game information pages to learn about the rules, features, and RTP of each game. You can also find guides and tutorials on the casino’s website or on the internet.
  • Choose a game that suits your budget and preferences. You can find different stakes, limits, and themes in the casino lobby.
  • Practise your skills and strategies by playing in low-stakes games. This can help you get familiar with the game and improve your chances of winning.
  • Monitor your gambling habits, setting spend and play limits. Never gamble beyond your means or longer than intended. Avoid chasing losses and betting while under the influence of alcohol or drugs.
  • Gambling should be for fun, not profit. Avoid letting it impact your mood or relationships. If gambling becomes problematic, seek assistance from the casino or relevant organisations.
Expert's Rating
Variety of Games 4.3

Exploring Virgin Games’ offering of over 900 titles, I found the collection of slots, poker, bingo and live casino games from respected developers such as NetEnt and IGT to be of high quality. The readily available RTP information adds transparency and the inclusion of exclusive games enriches the variety. Although the selection may not be the most generous on the market, the focus on quality over quantity is evident. I rate my time spent with Virgin Games as a solid 4.3 out of 5, reflecting a well-rounded gambling offerings that prioritises quality and player satisfaction.

Jamie Wall
Jamie Wall Casino Analyst

📱 Virgin Games Mobile Optimisation

virgin games app android

Players can access Virgin Games Casino on various devices through its responsive website, which adapts to the screen of any smartphone or tablet. This provides high-quality gaming without downloading an app, making the casino accessible to players regardless of the device they use. The mobile website offers games and features that mirror the desktop.

virgin games app ios

Virgin Games app has some advantages over the website, such as faster loading time, better gameplay, and push notifications. However, the app may not have all the games that are available on the website, especially some of the newer or less popular ones. Virgin Games app also requires regular updates to maintain its functionality and security.

    4.1 12800 ratings
    4.6 21000 ratings

Here is a table with some information about the casino apps for iOS and Android devices:

iOS Casino App Android Casino App
App Store Rating: 4.6 Google Play Rating: 4.1
App Store Reviews: 21K Ratings Google Play Reviews: 12.8K reviews
Provider: Gamesys Limited Provider: Gamesys Limited
Size: 62.9 MB Size: Varies with device
Compatibility: Requires iOS 15.0 or later Compatibility: Android 9 and up
Language: English Language: English
Last Update: 16 Jan 2024 Last Update: 16 Jan 2024
Expert's Rating
Mobile Gaming Experience 4.5

After using the casino both through its mobile website and the app, I’d give it a solid 4.5 out of 5. Virgin Games adapts well across devices, offering access to a wide selection of games without the need for an app download. The app, while faster and with added features like push notifications, doesn’t offer all the games available on the website. With my mobile internet, pages loaded promptly, albeit slightly quicker on Virgin Games app, indicating good optimisation.

Jamie Wall
Jamie Wall Casino Analyst

💷 Deposit Methods

To play at Virgin Games casino, gamblers need to make a deposit using options like debit cards or Apple Pay. You can set deposit limits and manage payment methods online. The payment system at Virgin Games is secure and reliable, facilitating safe and swift transactions.

You can limit how much you wish to deposit per day, per week, or per month using the Deposit Limit tool. This can help you control your spending and play responsibly.

Payment Method Minimum Deposit Maximum Deposit Commission Fee Speed
Visa Debit £10 £10,000 None Instant
Visa Electron £10 £10,000 None Instant
Mastercard £10 £10,000 None Instant
Apple Pay (on iOS or macOS devices) £10 £5,000 None Instant

For players who used PayPal to make a deposit before 25.11.2020, this option remains available.

To make a deposit at Virgin Games casino, you need to follow these steps:

  • Log in to your Virgin Games account and click on the Deposit button at the top of the Home page. You can also go to Menu > My Account > Deposit Funds.
  • Select your preferred payment method; first-time users will be prompted to register one. To add another method later, navigate to My Account > Deposit Funds > Add Method. Remember, your playing balance should be below £1, and all Virgin Games withdrawals need to be completed before you can add a new payment method.
  • Enter the amount you want to deposit and confirm the transaction. You will see the funds in your account balance instantly.
Expert's Rating
Deposit Methods 3.8

Virgin Games’ deposit system earns a 3.8 out of 5 for its efficiency and speed, with instant account crediting and no commission fees. Players benefit from setting their deposit limits and managing Virgin Games payment methods online. However, the range of deposit options is somewhat restricted compared to other casinos.

Jamie Wall
Jamie Wall Casino Analyst

💷 Virgin Games Withdrawal Methods and Limits

You can withdraw your winnings from Virgin Games using the same methods you can use to deposit. The minimum withdrawal is £10 for all options. The maximum withdrawal per transaction depends on your method.

Method Virgin Games Withdrawal Time Min Max Max per Bank Transaction Fee
Debit Cards Up to 3 Banking Days £10.00 £25,000 £250,000 Free
Bank Transfer Up to 1 Banking Day £10.00 £100,000 £250,000 Free
PayPal 4 – 24 Hours £10.00 £5,500 £250,000 Free

If you want to withdraw more than the maximum limit of your method, you can use bank transfer. You need to verify your identity and bank details with Virgin Games first.

To withdraw your funds at Virgin Games, follow these steps:

  • Go to My Account > Withdraw and enter the amount you want to withdraw.
  • Choose Virgin Games withdrawal method. For example, if you want to use bank transfer, select the bank option.
  • Confirm your withdrawal request and wait for the confirmation message.

⏱️ Virgin Games Withdrawal Time

The casino’s payout speed varies by method and verification status. PayPal is the fastest, as it takes up to 24 hours. Bank Transfer takes up to 1 business day. Visa Debit and Mastercard Debit take 1-3 business days. To speed up your withdrawal, verify your account and choose the fastest method available.

❔ Virgin Games Withdrawal Problems

If you have any issues with your payout, such as delays, errors, or mistakes, you can do the following:

  • Check the status of your Virgin Games withdrawal in your account history. If it is pending, you can cancel it or wait for it to be processed.
  • Contact the casino’s customer support and ask for help. They can give you more information and assistance on your withdrawal.
  • Contact your bank or card provider and ask them if they have received the funds from Virgin Games. Sometimes, they may hold the funds for security or verification reasons. You can ask them to release the funds or confirm the transaction.
Expert's Rating
Withdrawal Methods 4.0

Virgin Games offers a well-organized withdrawal system that is favourable to other casinos. Choosing multiple withdrawal methods like debit cards, bank transfers, and PayPal—all without fees—highlights its user-friendly approach. Compared to its competitors, Virgin Games typically processes transactions quicker, which is a significant advantage for players who prioritize swift access to their funds. The robust customer support available for handling withdrawal-related queries further enhances its appeal. Given these features, Virgin Games merits a 4 out of 5 rating for its efficient and accommodating withdrawal services.

Jamie Wall
Jamie Wall Casino Analyst

🪪 Virgin Games Account Verification

At Virgin Games, the Know Your Customer (KYC) process is a critical procedure aimed at confirming the legitimacy of funds used by customers for gambling. This is in accordance with the licensing requirements of the UK Gambling Commission, which helps to maintain the confidence that all gambling activities are conducted responsibly and within the law.

Documents Required for Verification

The verification process involves submitting certain documents to prove your identity, source of wealth/income, and ownership of your registered payment method. Common documents include:

  • Photo ID (passport, driving licence)
  • Recent bank statements showing income and deposits to Virgin Games
  • Wage slips, P60, or employment contract for salary verification
  • Dividend vouchers or company accounts for company dividends
  • Legal documents confirming inheritance, property sale, or company sale proceeds
  • Pension statements or bank statements for pension/savings income
  • Documentation related to other windfalls or compensation received

The verification process requires customers to complete a survey regarding their employment status and income sources without disclosing the employer’s name. This information, treated as strictly confidential, helps the Customer Due Diligence team assess the legitimacy of funds used for gambling. It’s important to note that failure to comply with verification requests may lead to account restrictions.

Jamie Wall Casino Analyst

✅ Necessary Steps for Account Verification

  • Document Submission: Customers can submit their documents through the Virtual Assistant, Virgin Games Live Chat, or email ([email protected]). The method chosen should guarantee the secure and confidential handling of sensitive information.
  • Verification Timeframe: The review of submitted documents will occur within five working days. Customers are advised not to contact Virgin Games customer support for process acceleration, as they cannot influence the verification speed.
  • Source of Wealth Verification: When required, customers must provide additional documentation to substantiate their source of wealth. This step is crucial for compliance with regulatory requirements and to prevent financial crimes.

For queries or further clarification, customers can reach the Customer Due Diligence team via phone (01782 983221) for in-depth discussions or through Virgin Games Live Chat (available from 8am to 8pm) for quick queries. Both channels aim to assist customers in all questions that deal with the verification process, payments, games, and many more.

I find the KYC process at Virgin Games to be a necessary framework that meets both regulatory compliance and the protection of the player community. The emphasis on confidentiality and multiple channels for document submission reflects a commitment to customer security and regulatory adherence.

Jamie Wall Casino Analyst

📧 Virgin Games Customer Support Overview

The casino is recognised for its robust customer support system, which is accessible around the clock to assist with any queries or issues. Support covers multiple areas, including registration difficulties, questions about Virgin Games promo code offers and bonuses, or concerns related to play. The casino’s commitment to quality service is apparent through its various communication channels, designed for rapid and accurate assistance.

Availible Virgin Games contact methods:

  • Live Chat: Exclusively for registered users, Virgin Games live chat is available 24/7, offering direct access to customer service representatives. This feature is accessible by clicking the chat icon in the bottom right-hand corner of the screen.
  • Email: For more complex inquiries, players can reach out via [email protected], where the team is prepared to give detailed responses.
  • FAQ Section: At Virgin Games, a detailed FAQ section addresses various common queries, from account verification to withdrawal procedures. This resource is aimed at providing quick solutions, potentially removing the need to directly contact customer support.

With the phase-out of telephone support in favour of more efficient communication methods, Virgin Games still maintains a presence on its blog, offering players information on a variety of topics.

Jamie Wall Casino Analyst

For issues requiring escalation beyond initial support interactions, Virgin Games has a structured complaints process:

  • Initial Complaint: Should be directed to Virgin Games customer support team via live chat or email, with expectations set for a resolution or escalation within five working days.
  • Further Escalation: If complaints are unresolved, they can be escalated to Gamesys Operations Limited by emailing [email protected] or by post, with aims of a resolution within ten working days.

This procedure guarantees that each user will receive a detailed review and resolution of complaints, demonstrating Virgin Games’ commitment to customer satisfaction.

Communication Channels and Response Times:

Virgin Games Contact Method Availability Average Response Time
Live Chat 24/7 Within 60 seconds
Email 24/7 Varies by inquiry
Phone Number Not available Not applicable
FAQ 24/7 Instant
Expert's Rating
Customer Care 3.9

I’d rate Virgin Games’ assistance a 3.9 out of 5. The lack of phone help and limiting live chat to registered users could be drawbacks for some, yet the 24/7 availability of email and Virgin Games live chat, alongside a structured complaints process and a useful FAQ section, show a solid commitment to aiding players. In my situation, finding answers to my queries through the FAQ was quick and direct. Their method is thoughtfully organised, emphasising efficient and effective support channels.

Jamie Wall
Jamie Wall Casino Analyst

⭐ The Buzz: What Players Are Saying About Virgin Games

I analysed user reviews for Virgin Games Casino from lcb.org, Casino Guru, Casinomeister, and AskGamblers. This approach revealed that 58.73% of the reviews were positive, while 28.57% were negative, providing a broad perspective on user sentiment.

➕ Most frequently mentioned casino advantages in reviews

In reviewing user feedback on Virgin Games across several websites, I’ve pinpointed the key advantages frequently highlighted by the users. The most prominent benefits are listed below based on their comments.

  • Fast and Hassle-Free Withdrawals (This was mentioned in about 35% of the positive comments.)

    User Comments:

    Titch7430 (AskGamblers): “Withdraws are super quick and hassle free… Last month, with no deposit, I played the end of month game and withdrew 200GBP, it was in my bank account within 25 mins.”

    andyhinckley (Casinomeister): “Last night I deposited and had a good session at Virgin Games. Withdrew and in the morning winnings were in my PayPal account.”

  • Great Bonuses and Loyalty Programmes (Approximately 30% of positive reviews mentioned this benefit.)

    User Comments:

    dockerbk (LCB User): “Good casino with plenty of decent promotions and a decent vip program that is easy to draw out.”

    biggestbolox (LCB User): “Few days later I got an email for a loyalty bonus of £150 with only 1x wagering… They also have a monthly game where you can win free prizes weekly and decent prizes at the end of the month depending on how much you have deposited.”

  • Excellent Customer Support (This was a key point in 20% of the positive reviews.)

    User Comments:

    Deanvh (AskGamblers): “Live chat with Virgin are very helpful (except one time I had a rude one) but any other time they are lovely and caring.”

➖ Most Frequently Mentioned Drawbacks in Virgin Games Reviews

On the other hand, Virgin Games also has negative reviews, and users frequently highlight several key disadvantages, which I mentioned below. These points reflect areas needing improvement.

  • Perceived Bias Towards New Customers Over Existing Ones (This concern was noted in about 30% of the negative comments.)

    User Comments:

    biggestbolox (LCB User): “This site has its benefits, but let me point out that they do seem to value new customers above everyone else… Saying that I recently deposited and lost around £1000.”

    Shixx (Casino Guru): “I’m Very sad to see such a big brand turn on their players and affiliates, I will be avoiding all Gamesys casinos from this moment on, I played at VirginGames in 2018 and had a great experience and now it needs to be avoided.”

  • Issues with Customer Service and Support (This was highlighted in about 25% of negative reviews.)

    User Comments:

    TEDster99 (AskGamblers): “Several times I say hello. No one ever replies. Tonight I tried to make banter with the CH and he was more interested in the regulars and dismissed me saying enjoy your games.”

  • Reduced RTP on Some Games (This issue was mentioned in about 20% of the negative reviews.)

    User Comments:

    09237653 (Casinomeister): “It is good for speedy cashouts and seem to apply no SOW bs but they do have a lot of reduced RTP games and new Play’n GO games are being set to 94%.”

Based on my analysis, users report that Virgin Games is recognized for its fast withdrawal processes, notable bonuses, and reliable customer support. However, there are complaints from existing members who feel neglected, with reported problems in customer service and lower return-to-player (RTP) rates on certain games detracting from its standing. Moreover, there has been a noticeable decrease in interaction from brand representatives on review sites, indicating a need for the casino to improve its responsiveness and communication with its user base.

Jamie Wall Casino Analyst

Virgin Games News

common problem icon

August 5, 2024

Virgin Games introduced a blog post highlighting the affordability of playing online roulette with stakes starting from 10p. The post provides an overview of how online roulette works, discussing the use of random number generators (RNGs) to ensure fairness. Additionally, it mentions different roulette variations available, including 10p Roulette, which allows players to place bets with a minimum stake of 10p and a maximum of £200. This entry-level game is particularly suitable for beginners.

common problem icon

July 16, 2024

Virgin Games offers a guide to cluster pays slots, a unique online slot game that uses a grid instead of traditional reels and paylines. Unlike regular slots, clusters can form anywhere on the grid, with winning clusters evaluated like combinations in traditional slots. Popular games include “Secrets of the Phoenix Elements Jackpot” with progressive jackpots, “Rise of Atlantis” featuring multipliers up to 500x, and “Virgin Gates of Olympus” with exclusive symbols and free spins.

common problem icon

July 9, 2024

Virgin Games presents top blackjack tables with features like multipliers and jackpots. Key games include “Lightning Blackjack” with multipliers up to 25x and “Power Blackjack,” which removes 9s and 10s for unique strategies. “Madison Avenue Blackjack” offers side bets such as Perfect Pairs and 21+3. Additionally, “Single Deck Blackjack” uses just one deck, and “Phoenix Blackjack” offers the Phoenix Side Bet for a progressive jackpot.

common problem icon

June 14, 2024

Virgin Games introduces a range of sports-themed slots to coincide with major summer sports events. Highlights include “Football Studio,” a card game where players predict match outcomes, and “Maradona,” a slot celebrating the legendary footballer with features like Cash Collect and free spins. Other games include “Lester Piggott’s Perfect Nine,” based on the famous jockey, “Rainbow Riches: Race Day” with its horse-racing theme, and “Big Bass Bonanza Megaways,” offering up to 117,649 paylines.

common problem icon

May 12, 2024

Virgin Games has undergone a significant update, enhancing its user interface and expanding its promotional offerings. The redesigned platform boasts a sleek design and new gaming interactions aimed at both new and existing customers. Users can enjoy a wide array of cutting-edge games from top software providers, along with personalized playlists and 24/7 customer service. Notably, the new customer bonus now comes with no wagering requirements, distinguishing Virgin Games from many competitors.

Verdict

Virgin Games Casino, closely linked with the well-respected Virgin brand, offers a reliable and secure platform for UK online gamers. This casino guarantees high fair play and security standards, validated by its licenses from the UK Gambling Commission and Gibraltar. It features a diverse game selection, from quality slots to live casino games, accommodating various gaming tastes.

The mobile usability on Android and iOS is commendable, providing a seamless user interface. Virgin Games also excels in offering a variety of secure payment options and prompt, free withdrawals. The commitment to responsible gaming is evident with numerous support tools and around-the-clock customer assistance available.

However, the casino could improve the accessibility of promotions and add more game filtering options to manage the extensive library better. Overall, I give Virgin Games a 4.2 out of 5 for its robust offerings and commitment to user satisfaction. Explore what the casino has to offer and claim your Virgin Games bonuses on Gamblizard!

Overall Rating

How we rank 4.2
First Impression 4.0
License and Security 4.8
Bonuses & Special Offers 4.1
Loyalty Programme 4.2
Payment Options 3.9
Mobile Gaming Experience 4.5
Customer Care 3.9
Variety of Games 4.3
Jamie Wall
Jamie Wall Casino Analyst

FAQ

Why haven't I been invited to participate in Virgin Games promotions?

Some Virgin Games promo codes and bonuses may be unavailable to all players at any time. However, daily free games and in-game offers, such as extra bingo tickets, are open to all. If you are currently ineligible for a promotion, it may be due to concerns about your gaming behaviour under regulatory obligations or because you have not been specifically invited. Your eligibility may change, allowing you to participate in future promotions. To learn more, go to the Responsible Gaming section on the Virgin Games website. If you have previously signed up for a promotion, you can still receive any rewards you are eligible for from that day.

Can players participate in sports betting at Virgin Games Casino?

As of the last update, Virgin Games focuses on casino games, including slots, table games, live dealer games, and bingo. It does not offer a sports betting feature. Players looking for sports betting options might need to explore other areas. Virgin Games UK remains dedicated to its casino gaming, offering games to suit different player preferences.

How can I change my Virgin Games withdrawal method?

To update your withdrawal method at Virgin Games Casino, visit the ‘My Account’ section, then ‘Withdraw’, and select ‘Update Bank Details’. This is possible if your balance is below £50 without pending withdrawals. For expired or cancelled cards, withdrawals can still be processed if the bank account remains unchanged. For inactive bank accounts, contact Customer Support via Virgin Games Live Chat for assistance in adding a new payment method for withdrawals.

How frequently does Virgin Games Casino update its game library?

Virgin Games updates its game library regularly, adding new titles every month. This provides players access to the latest games from leading software providers. The casino aims to keep its gaming fresh by offering a mix of classic favourites and new releases.

What happens if I get disconnected during a game at Virgin Games?

If you get disconnected during a game at Virgin Games Casino, the game will continue from the point of disconnection once you’re able to reconnect. If you were playing a live dealer game, your hand would be played according to the casino’s disconnection policy. Any winnings will be credited to your account accordingly.

🤝 Virgin Games Sister Sites

Here is a list of Virgin Games sister sites, offering similar games, bonuses and features:

Rainbow Riches
30 Free Spins when you play £10
T&Cs Apply #Ad, 18+, GambleAware.org | New members only, must opt in. Min £10 deposit & wager. 30 day expiry from deposit.18+. Free Spins: on Rainbow Riches. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply.**£10 lifetime deposit for Daily Free Game. Full Bonus T&C
Bally Casino
30 Wager-Free Spins
T&Cs Apply #Ad, 18+, GambleAware.org | New members only, must opt in. Min £10 deposit & wager (excl. sports betting). 30 day expiry from deposit. 18+. Free Spins: on Double Bubble. 1p coin size, max lines. Game availability & restrictions apply. Full Bonus T&C

User reviews of Virgin Games

User Rating Rated by 17 users
3.5
Good Neutral Bad
Have you had any prior experience with this casino?
4.1

July 18, 2024

ria145

United Kingdom United Kingdom

Virgin Games offers a bonus scheme with transparent and fair terms, improving the gaming process significantly. I appreciated the generous welcome bonus and ongoing promotions, which provided excellent value. The user-friendly interface and efficient customer support further added to the positive atmosphere.
Dislike
Occasional slow payouts, geographic restrictions
4.5

July 15, 2024

Julia P.

United Kingdom United Kingdom

virgin games is an amazing site with a great variety of games I had a blast playing even though I lost money it was still a fun process I highly recommend trying it out if you love online casinos
Dislike
lost money
4.4

July 8, 2024

Adam22

United Kingdom United Kingdom

virgin games offers a range of bonuses that keep players coming back for more. their welcome bonus is generous, and their ongoing promotions are equally amazing. players will love the loyalty rewards program. OVERALL, A GREAT CHOICE FOR BONUSES.
Like
generous welcome bonus, interesting ongoing promotions
Dislike
not available in all countries
5.0

July 5, 2024

Charlotte T.

United Kingdom United Kingdom

I made a great win with just £100, turning it into around £15,000. It's not about the casino; I play at many casinos, and it's all about luck. If you're lucky, you win; if not, it's just bad luck. Regarding the withdrawal, it didn't take long. I don't remember exactly because it was a few years ago, but I think it took about a day to have the money in my account. I really like Virgin Casino and highly recommend it.
3.8

July 2, 2024

Wendy_456

United Kingdom United Kingdom

Virgin Games provided a welcoming atmosphere for my FIRST time in a casino. The site is user-friendly, and I appreciated the emphasis on SAFE gambling. They offer helpful resources to set limits and take breaks. The game variety is decent, and the customer support is RESPONSIVE. However, it's crucial to gamble responsibly and stay within your budget.
1.1

June 30, 2024

Sarah Jones

United Kingdom United Kingdom

virgin games is highly disappointing! the minimal wins were frustrating despite wide gameplay on various slots. i initially had high hopes, but the lack of significant payouts made me change my mind. avoid if you're looking for substantial returns.
Dislike
minimal wins despite wide play
1.7

June 24, 2024

Jonny

United Kingdom United Kingdom

I was eager to play at Virgin Games, but the registration process was a major disappointment. The multiple steps required to set up an account were tedious and unnecessarily complicated. This cumbersome process deterred me from continuing, leading me to abandon the attempt. Virgin Games should streamline their registration process to retain potential customers!!!!!!
Dislike
Tedious and lengthy registration, unnecessarily complicated steps, time-consuming setup process

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