Unibet Casino

The question about trust, “Is Unibet legit?”, is one of the biggest concerns for any gambler choosing an online casino. Unibet is licensed by multiple regulatory bodies, including the UK Gambling Commission (UKGC – licence number 45322) and the Gibraltar Gambling Commission. The casino also holds a Malta Gaming Authority (MGA/B2C/1031/2023) licence, which gives it approval in various European markets.

Unibet has a dedicated Safer Gambling section which is pretty intuitive. There are deposit and loss limits, reality checks set for 30, 60, or 90 minutes, and the ability to block access to specific game types. Players needing a longer break can use the cool-off period tool or self-exclusion option. The site also links to GamCare, BeGambleAware, Gambling Therapy, and Gamblers Anonymous, which are the major responsible gambling orgs that provide support to millions.

The website uses SSL encryption to protect financial transactions and personal details. Unfortunately, two-factor authentication (2FA) is missing, which would add an extra layer of security.

Security Aspects at Unibet

Your means to deposit at Unibet are limited to just three options: debit cards (Visa, Mastercard) and instant bank transfers. No eWallets, prepaid cards, or alternative payment methods are available. The minimum deposit is £5, which is lower than at most casinos, and there are no fees. Transactions are processed instantly, so players can start gambling right away.

Unibet Deposit Methods

I was pleasantly surprised at how easy it was to deposit, the button is right at the homepage. I just had to pick my payment method from the list, insert all the details and enter the deposit amount. As I topped up, I claimed my Unibet Casino welcome offer, and got my funds instantly.”

The low £5 minimum deposit is one of the few positives, the biggest con here by far is the limited selection of payment methods. Most casinos offer at least a few digital wallet options, so relying solely on debit cards and bank transfers makes Unibet far less convenient.

Jordan Conroy Editor

Unibet Casino promotions focus heavily on slot players, with fewer options for those who prefer table games or live casino. Players can select a welcome bonus for casino, poker, racing, or sports during registration, but there is no bingo welcome deal. Existing promotions include slot tournaments, prize drops, and bingo events. You won’t see a Unibet Casino no deposit bonus sadly, the welcome deal works fine as a starter boost though.

Casino Welcome Bonus

A 300% matched deposit bonus is available to new players who make a deposit of £10, so you can get up to £40 in bonus funds in total. You have 24 hours post registration to opt-in, then after depositing, your funds go into a “restricted balance”, they can be withdrawn at any time but at the cost of your bonus funds.

Rules are simple, no bonus code needed, just keep in mind that deposits made using credit cards, PayPal, Paysafecard, Skrill, or Neteller are sadly not eligible. The value of the deal itself though is very good in our opinion. One thing that sours the positives, is the high 50x wagering, this is much higher than what you usually see in casino deals.

Poker Welcome Bonus

New poker players can claim £20 in tickets and a £500 playthrough bonus upon their first deposit. The £20 bonus is split into one £8 cash game ticket and four £4 Unibet UK Tour tournament tickets, which can only be used on specific tables. The £500 playthrough bonus is released in increments based on how much rake is generated, starting with £1 for every £2 raked and scaling up to £400 for £1,638 in rake. A set of four free £500 Welcome Freeroll tickets is also included, with freerolls running weekly. Just a note, players need to enter the poker client to activate the bonus.

Refer-A-Friend Bonus

Players can earn up to £150 in bonus money by referring three friends to casino Unibet. The first referral rewards £30, the second £40, and the third £80, with a 5x wagering requirement on each reward. To qualify, friends must register through the referral link and meet the minimum wagering requirements of £500 in sports bets or £1,000 in casino games within 60 days. While the bonus amounts are decent, the high wagering requirements make it harder for players to benefit unless their referrals are active gamblers.

Other Promotions

Slot tournaments are a regular part of Unibet’s promotions, with prize pools reaching £20,000. The Drops & Wins campaign features random prize drops on specific slots, with cash rewards distributed daily. Bingo players can participate in £18,000 missions and multiple weekly tournaments, though there are fewer promotions for table games and live casino.

Unibet’s bingo section is surprisingly decent, you will see plenty of daily promotions and special Friday events there. These deals are updated regularly, so be sure to check the promo page regularly as not all of the promotions are permanent.

Unibet’s bonuses are appealing, but the high wagering requirements on some deals make them less accessible to casual players. The refer-a-friend bonus has potential even if the conditions are a bit tricky. We also were pretty disappointed to see that the casino promotions focus heavily on slots, while other game types receive fewer offers.

The game library of Unibet Online Casino is massive, with over 3,800 titles from more than 40 well-known providers, this is one of the most comprehensive collections we’ve tested. However, not every section feels equally well-developed, as slots dominate the selection while table games and bingo have fewer choices. We were pleased to see that here Poker is available both in-browser and through a downloadable client, some sites require a client download to access poker games.

The search and filtering system here is one of the best we’ve seen. A search bar allows players to look up specific games or providers, which worked perfectly when we tested it. The filter button opens a side menu, where games can be sorted by features like scatters, instant win mechanics, colossal symbols, and different types of wilds. A theme-based filter is available as well, you can sort by categories like Ancient Egypt, TV & Movies, or Animals. The payline filter is particularly useful, letting us refine searches based on how many paylines a game has. Obviously there’s also a basic provider filter too, even better, multiple filters can be applied at once, and the searches are highly customisable here.

Hover over a game to see additional details, such as volatility, paylines, and options to play for real or for fun, yes there’s a demo mode here. Once you select a game and click the Info/Paytable icon, you will get a detailed breakdown of game mechanics, special features, and RTP percentages.

The performance was good, but not perfect. Most games loaded quickly, but we noticed some took over 10 seconds to start, we had no major lag or crashes though.

Game Types Available at Unibet

Now let’s check what top game hits Unibet has in store.

Slots

Unibet has 3,250 slot games, which is a lot, it’s their biggest section after all. You can find a mix of classic slots, video slots, Megaways, and jackpots here.

Slot Games at Unibet

I tried to test Kingfisher first as it was listed as one of the Unibet Favourites, I like how the Kingfisher symbol interacts with the bonus eggs at the top of the slot. Big Bass Vegas Double Down Deluxe was recommended to me by the casino, I liked the theme, it was fun and I loved that you can increase your chance at the bonus feature.

Jordan Conroy Editor

Table Games

We were a bit disappointed about the Unibet table games section, only 24 games are available. We like that it has single player versions of popular game shows. We’d like to see more roulette, baccarat, and blackjack variants.

Table Games at Unibet

I played European Blackjack Multihand as it’s my favourite table game, the gameplay was a breeze. I also liked to have the option to bet multiple hands. Crazy Time First Person also got me interested, I never played the non-live version of this before. Not bad, but I don’t like that the mini games have been removed and the spins take too long.

Jordan Conroy Editor

Live Casino

On other hand, Unibet has a strong selection of live games, including classic table games and modern game show-style options. There are also exclusive tables, high-limit games, and multiple versions of blackjack, roulette, and baccarat.

Live Games at Unibet

Fortune Roulette seemed like an interesting take on the good old roulette, I like the big multipliers as it provides an even better chance of a big win.

Jordan Conroy Editor

Slingo

The Slingo section is great, with 55 games in total, all the games offer different features and mechanics.

Slingo Games at Unibet

Tried Slingo Piggy Bank as it had a rather interesting theme, the design was fun, but the payouts for early levels were way too small for my liking.

Jordan Conroy Editor

Bingo

Unibet’s bingo section is small, with only eight rooms, which isn’t unusual for a site like this unfortunately. The games are provided by Relax Gaming and restricted to 90-ball and 75-ball formats, with each room featuring a unique theme to differentiate them. The bingo page also has a minigames section, which, unfortunately, has more content than the bingo lobby itself.

Each room’s thumbnail displays key details upfront, including the jackpot amount, minimum stake, and a countdown timer for the next round.

Grand Prix Bingo seemed like an affordable option with an interesting theme here. In reality, the theme is token and not worth considering and it’s hard to track how close you are to winning. Jungle Reveal was listed as a mini game in the Bingo section. This is basically a slot game, I don’t like that it’s played in the corner of the bingo client.

Jordan Conroy Editor

Poker

Unibet’s poker section is surprisingly flexible, allowing play through both browser and dedicated client software. The selection covers cash games, tournaments, Sit & Go, Hexapro, and live poker, versatile enough for all skill levels.

Unibet’s poker tournaments attract both casual and serious players, with freeroll competitions alongside guaranteed prize pool events. Players can even win seats at live events like the Unibet Open. The traffic is steady, keeping games active without excessive wait times.

The poker loyalty system rewards consistent play, with rakeback of up to 50%, increasing to 65% with bi-weekly bonuses. Players earn XP with every game, unlocking bonus points, cash rewards, and tournament tickets.

Unsurprisingly, Unibet has very few withdrawal options, the same trio used for deposits. Minimum withdrawals start at £5, so the cashouts are accessible, but the lack of variety is truly disappointing. The process is fee-free, and while Unibet states that most withdrawals are processed within an hour, bank transfers can take up to three business days, depending on the bank which we verified in this Unibet Casino review.

Unibet Withdrawal Methods

I found it harder to access withdrawals than deposits, you have to click the white arrow next to “Bonus” in the top right-hand corner and click the Account button. From there you have to select a Bank, then Withdraw Money, a total of 4 clicks. Once you reach the page it’s easy to make the withdrawal – your payment method will be saved so simply enter your withdrawal amount.

Jordan Conroy Editor

KYC

Your account should be automatically verified by the casino upon the registration as Unibet checks your details against available info to confirm your identity. In our case it was confusing, we could see a pop-up saying that I needed to verify the account but the site refreshed and our account was verified.

If you actually need to verify your info, there are multiple questions in the FAQ that provide detailed answers about verifying your account. Plus, there’s a dedicated verification centre that lets you see your status for personal, identity, and payment verification.

Unibet’s customer support is spread through multiple contact methods, but not all of them are easy to use despite being available 24/7.

The Help page is the main hub for assistance, you have a detailed FAQ section with over a dozen categories, each broken down into subcategories. A search bar helps find relevant answers, and most responses are clear. That said, to talk to an agent, you need to click the “Contact Us” button on the right-hand side of the page. You will be asked to specify your problem, then presented with relevant FAQs to try and resolve your issue, and finally provided the link to live support.

Live chat is the fastest way to speak to an agent by far, but not the only one. The casino also has email support, phone support and social media (Instagram, Facebook X ‘formerly Twitter’ and YouTube).

I decided to go with the live chat option and the chatbox got opened in the new window, no bot to be found here. Once I asked my question I was connected to a rep within 30 seconds (tested around 14:50 UK time). Questions I asked were about the presence of fees on withdrawals if Unibet had a phone/email support team and what are the withdrawal times. Responses were less than 60 seconds each, all personable and contained a lot of details, and rarely had to ask a follow-up question on the same topic. Not bad at all

Jordan Conroy Editor

That said, we had trouble finding info on phone support from the Help Page alone, hence we asked the chat agent about it. Turns out there is a team and there is a number – 0800 329 393. Similarly, we couldn’t find the email address on the help page, live chat helped us out there too, the email is – [email protected]. It works on the first-come first-serve basis and it usually takes around 1–2 hours to get a response. Unibet casino reviews from other users show that many are frustrated about the lack of info specifically.

Support Options at Unibet