Spin Casino

Spin Casino Online is licensed by the UKGC (Account No. 39372) and the Malta Gaming Authority (MGA/B2C/130/2006). That already puts it in a strong position in terms of legal transparency. Both licences are public and still active, even despite the fine they had been hit with.

Considering the support tools, they’ve put together a decent safer gambling section. You can set personal deposit limits, lock yourself out for a cool-off period, or self-exclude entirely. There’s also an activity tracker and time alerts built into the account area. Every one of these settings is listed clearly on their dropdown-based Safer Gambling page. We really liked the idea of it, but the text might be just too small for some people.

The brand also provides contact links, and phone numbers to serious organisations like GamCare, Beacon Counselling Trust, and The National Gambling Treatment Service. While you can reach out to their customer support for well-being assistance, these orgs can provide professional help in cases where just a little pep talk isn’t enough.

Data encryption is in place, so payment and login details don’t leak. But one thing that stood out is the lack of two-factor authentication, we consider that a miss.

While Spin doesn’t make a big deal out of it, there’s a clause that allows them to monitor player behaviour behind the scenes. If a play pattern suggests someone might be heading toward harmful play, the site can block bonuses, cap deposits, or freeze accounts. It’s in the terms, and they do reserve the right to cancel bets placed during that time too. Minors are also banned from using the site, upon account creation, each user will be automatically verified, if someone gets flagged as under 18, their account will be restricted unless they provide identity documentation.

Security Aspects at Spin Casino

For a site that looks so polished and sharp, Spin Casino keeps things unusually limited on the payment side. There are just five deposit methods available in the UK; it wouldn’t hurt to have a wider selection. To add to that, the minimum deposit here is £20, steeper than average, so it’s a bit less friendly for casual gamblers. On the positive side, all deposits are processed instantly with no fees too.

Deposit Methods at Spin Casino

The deposit button is in the top right corner, so I didn’t need to look hard for it. The casino presented me with a list of payment options, but to find more info about each method I had to click on it, not that convenient. I couldn’t see minimum values at first, they only popped up as I tried to enter custom amounts, similarly deposit caps are displayed only if you exceed them. I deposited £20 with Visa, and the process was easy. It took around 10 seconds to process and I didn’t need to verify my transaction in “Verified by Visa”, this sped up the process quite a bit. Overall I got my money in around 30 seconds from the moment I hit the top-up button.

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Spin Casino doesn’t overextend itself on deals, which we were bummed to see. There’s a welcome offer aimed at new players and a couple of recurring tournaments. That’s where the bonus page stops. If you hunt for reloads, no deposit bonus or loyalty programme, you’ll be let down quickly as none of it is here.

Welcome Bonus

New players can unlock a 100% match up to £100. To qualify, you have to opt in at sign-up and make a minimum £20 deposit using a debit card. That’s the only payment method that counts. The bonus hits your balance right away, but the 100 spins only arrive after placing £20 worth of bets on any Games Global slot. There’s no trick to it, but the terms feel restrictive compared to what other UK online casinos usually allow.

It’s worth noting that the deal comes with 50x wagering. That’s high, the industry norm tends to hover around 35x. The bonus looks good, yes, but the actual value drops off mainly because of this high playthrough requirement. That min. deposit is also higher than what you usually see for deals like this one.

After I signed up and went back to check the promo page, I was presented with a screen that says ‘No promotions currently available.’ Managed to locate the Welcome Deal and followed all the steps. To my frustration, the bonus wasn’t automatically applied to my account, so I tried to speak to support to get it fixed. Realised that I made a mistake when depositing, I didn’t hit the minimum requirement. There was no intrusive for the players that if they don’t hit the requirement they won’t receive the bonus

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Other Deals

There are just a few regular deals for existing users, if you’re expecting daily or weekly bonuses, you won’t find them here. Still, some supplier-based campaigns are available through selected games:

• Drops & Wins: These come from Pragmatic Play and run daily. You’ll need to launch an eligible title under the tab and opt in. Thousands of smaller cash prizes can be won every day, and there are regular weekly leaderboards too.
• Slot Tournaments: These show up now and then, tied to specific titles. Like Drops & Wins, these require you to opt in before play. Winners get paid based on leaderboard position, with prize pools shifting depending on the campaign.
• Roulette Leaderboards: Play on chosen roulette tables to climb the rankings. Higher positions come with larger fixed cash prizes.
• Seasonal Offers: These show up around holidays or special events. Deals vary, often time-limited. Worth checking back on occasion, but don’t expect a steady stream of new bonuses.

Spin Casino lists just over 700 games, which isn’t much compared to the bulkier libraries we’ve seen. That alone puts it behind many rivals. The selection is pretty varying, as you get slots, jackpots, some live games, and bits like crash and dice, but there are obvious oversights.

We would really like to see a better provider filter and more filter tools added. You basically have to rely on the site’s subcategories (some of which do include themes) to browse the library. There is a search bar but it only allows you to look up game names.

These negatives would be easier to overlook if the individual games offered more clarity, but there’s no demo option and games have no info windows either. We also struggled with some bugs, a few games led us to 404 error when we tried to launch them and at times we had to log back in after loading a game as we were kicked out.

In terms of performance, we had no issues, games took about ten seconds to load in most cases and there were no bugs or lag during the actual gameplay.

Game Types Available at Spin Casino

Now that we got the basics covered, let’s see what Spin Casino has in store in terms of hitters.

Slot Games

We’ve seen smaller libraries but with over 600 slot titles, Spin Casino has quite a good range of slot titles. They’ve got all the usual players: Megaways, jackpots, Gold Blitz, and a decent number of Cash Collect games. There’s a handful of themed categories too: Fruit, Egyptian, and even the dreaded “Sweet” genre if that’s your thing.

Slot Games at Spin Casino

I tried out Starburst, one of the most popular slots out there. I liked the game’s bothways pay system and the wild feature was fun. Wolf Gold is also a huge game, slot design looks great and I like the giant symbol feature in the free spins round.

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Live Casino

The live section at Spin Casino was disappointing. They have used 26 live games, mostly roulette and blackjack, with a few game shows thrown in for good measure.

Live Games at Spin Casino

Went for Lightning Roulette here, a well-known Evolution game. I liked the bonus multipliers, but I felt that the rounds took way too long. Live Mega Wheel advertised itself as an eye-catching game show, so I went for it. Didn’t like it much, especially the fact that it doesn’t have any bonuses.

Jordan Conroy Editor

Table Games

We counted 58 games in the table section, but this doesn’t promise much, the variety is still limited. You get just roulette, blackjack, and a bit of video poker, none of the niche options.

Table Games at Spin Casino

Gave Roulette a try, it was one of the few table game selections. The game looked good, but it took too long to let me spin again after each round. I tried Perfect Strategy Blackjack next, a great beginner game option. I like how it tells you the optimal strategy, it makes the highest RTP rates accessible for all players. Jacks or Better Power Poker is also a high RTP game, this time for poker. The game is easy to follow and I like that you can customise how many hands you play at once.

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Slingo Games

This part surprised me. There are over 52 Slingo games here, and Spin Casino actually does have a decent selection of these games compared to tables and live casino games. You will find these games either under the Slots or under the More tab. Besides Slingo, they also list Crash games and casual titles here.

Slingo Games at Spin Casino

FlyX isn’t a Slingo game, but I got curious about it as an exclusive crash title. I like that there are two betting options but the design is quite basic.

Jordan Conroy Editor

Spin Casino only allows six withdrawal routes, same case as with top-ups + Skrill, disappointing. Still, the £5 minimum is among the lowest out there, we are always glad to see this number. There are no fees on cashouts either, another good call on the casino’s part.

Withdrawal Methods at Spin Casino

It was rather hard to find the withdrawal options at first, I didn’t realise that it could be found if you click the Deposit button, not exactly obvious.

Then, I just had to click the Withdraw option at the top of the page. Spin Casino only lets you withdraw using the same method you deposited with like most casinos out there.

I went to withdraw £6.40 with a Visa. The cashout process was easy, it took me less than 30 seconds. After withdrawal, I immediately received a confirmation email.

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Verification

The site will try to verify your identity automatically right after registration. If it doesn’t go through, you’ll be asked to email your documents manually to [email protected].

Yes, there isn’t a secure upload portal at Spin Casino, we honestly expected better. An email is not as secure or efficient as a proper secure upload channel.

Spin Casino makes three main support channels available: live chat, email, and a built-in FAQ. No phone support is offered. Help is available from 08:00 to 23:00, not 24/7 sadly, but covers the peak hours.

The site has a Contact Us button which showed no information when we clicked it, this confused us and surely many other players.

Email is available at [email protected]. When you click on it, you will get the following message: “We aim to respond to emails in 48 hours however we are experiencing high volumes so that isn’t always guaranteed.” We haven’t tested it due to time restraints.

It was also a task to find their FAQ page as it’s not clearly labelled. When you click the Live Chat icon there is an option to “Search for a topic” which suggests that it’s where the FAQ section is. But we ran into the same problem here as with the Contact Us page, no matter what we tried or searched, everything resulted in a blank page. When I brought this up with support, they offered a list of fixes: clearing cache, switching browsers, using a different network, but none resolved it. It was pretty clear that this is the question they get asked often too.

Support Options at Spin Casino

Live chat icon is available in the bottom right corner on all pages. Sadly, I had issues reaching out for actual support. When I clicked on the chat bubble, I had no message appear in the window. The moving bar at the top of the window makes it seem like something is loading, but after waiting several minutes nothing changes.

I switched to mobile, where I was actually able to send the message. Support is only available between 08:00 and 23:00, and it took a long time to get connected to an agent, more than 20 minutes on more than one occasion.

All in all, my questions were responded within 60 seconds, sometimes it took them longer when investigating an issue. The agents were polite, but not always the most helpful. They didn’t seem to know what Visa Fast Funds was for one. Bit disappointing, Spin Casino reviews also have rather split opinions on their customer service.

Jordan Conroy Editor