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Onyx Slots is a licensed casino brand in the United Kingdom that provides players with 600+ slot titles and table games, including those with live dealers. The casino offers convenient payment options, valuable promotions and 24/7 customer support to its users. Our Onyx Slots review covers essential insights into casino licensing, and game selection, and other essential tips. Read on to learn how to claim offers, manage deposits, and choose the best games.
Onyx Slots, launched in early April 2024, is a new online casino that is quickly establishing itself as a competitive and appealing choice for UK players. Operated by Grace Media (Gibraltar) Limited and regulated by the Gambling Commission, Onyx Slots sets itself apart with a sleek, modern interface, a rewarding loyalty program, and robust customer support. This dedication to quality and service has already garnered a loyal player base and a solid reputation.
Parent Company
Grace Media (Gibraltar) Limited
Website
onyxslots.com
Head Office Address
Suite 7, Hadfield House, Gibraltar, GX11 1AA
Onyx Slots is suitable for a wide range of players, from beginners to more experienced customers, thanks to its game library and user-friendly interface. The brand offers an interesting and comfortable gambling process for everyone who opt to play classic slots or interact with live casino games.
Usability of Onyx Slots
When you first visit Onyx Slots, the website immediately catches your eye with its sleek and modern design. The homepage is visually striking, with bold colours and high-quality graphics highlighting current promotions and popular games. The layout is intuitive, with a clear and simple header menu allowing users to easily access the Home, Rewards, Promotions, and Support sections.
Onyx Slots’ user interface is well-organised and user-friendly. Key information is prominently displayed, making it easy for players to find what they want. The design is consistent throughout the site, ensuring a cohesive and professional appearance. The website also incorporates easy transitions and interactive elements that improve the aesthetic.
Onyx Slots performs exceptionally well on mobile devices. The website is fully optimised for mobile use, ensuring players can access their favourite games and features. The mobile version retains the same high level of functionality and design as the desktop version, with responsive layouts and touch-friendly controls.
Onyx Slots offers various games, including online slots, table games, and live dealer options. The games are sourced from top software providers, ensuring high-quality graphics, sound, and gameplay mechanics. Players can easily filter and search for their preferred games, making the selection process quick and convenient.
Ease of navigation
Very intuitive and user-friendly
Mobile games availability
Wide, fully optimised
Game filters
Effective and easy to use
Search function
Quick and accurate
Loading speed
Fast and responsive
UX and UI rating
High-quality, visually appealing
Expert's Rating
First Impression4.5
Onyx Slots provides superior online gambling with an attractive and functional user interface. The site’s design, game library, and excellent mobile performance make it a preferred choice for UK players. It scores a solid 4.5 out of 5 based on my personal interaction with the site. The only area for potential improvement could be the adding more detailed filters for game selection, but overall, Onyx Slots delivers a high-quality and comfortable gaming environment.
Onyx Slots operates under strict regulatory frameworks to provide a safe and reliable playing environment. The casino is licensed and regulated by the Gambling Commission (Licence Ref #57869) in the UK and by the Gibraltar Government, regulated by the Gibraltar Gambling Commission (RGL No.125). The gambling software is also licensed and regulated by the UK Gambling Commission (Ref #41645) and the Gibraltar Gambling Commission (RGL No.118).
These licences guarantee that Onyx Slots adheres to rigorous standards for fair play, security, and responsible gambling. The casino has not been listed on any blacklists and maintains a clean record, which further underscores its commitment to player safety and reliability.
Onyx Slots prioritises player safety by offering a range of tools and resources to promote responsible gambling. The casino provides several features to help players manage their gambling habits and protect minors from accessing the site.
SSL Encryption
128-bit SSL encryption
Deposit Limits
Players can set a daily, weekly and monthly deposit limit, which will be applied immediately. Once your limit is reached, you won’t be able to make any more deposits until the period is over.
Activity Limitations
Account disablement for 24 hours to 6 weeks
Self-Exclusion
Players can self-exclude for 6 months, 1 year, 2 years, or 5 years
Advanced security measures, including SSL encryption, are in place to protect player data
Firewall
Increases network security to guard against unauthorised access.
Onyx Slots promotes responsible gambling through various initiatives and tools. Players can limit how much they deposit daily, weekly, or monthly to control their spending. Pop-up reminders, known as Reality Checks, can be set to alert players of the time spent playing. For those needing a break, Cooling-Off Periods allow temporary pauses from gambling. Long-term self-exclusion options are available for players who need extended breaks. The site also offers access to customer support trained in responsible gambling and links to professional help organisations.
To prevent underage gambling, Onyx Slots performs age verification checks on all new accounts and requires documentary proof when necessary. The casino also recommends using website-blocking software such as Net Nanny, CyberSitter, and GamBlock to restrict minors’ access.
Expert's Rating
License and Security5.0
Onyx Slots is strongly committed to licensing, security, and player protection and employs comprehensive measures to provide a safe and responsible environment. Based on personal interaction with the site and its features, Onyx Slots scores a solid 5 out of 5.
Onyx Slots offers interesting promotions designed to give new players a fantastic start. With generous welcome bonuses and no deposit spins, Onyx Slots guarantees that every new player can maximise their rewards and try top-tier gaming.
Welcome Bonus
By making the first deposit and wagering £10 on slots, players will receive 20 cash spins on Zeus Vs Hades Gods of War. Users can claim this first deposit bonus up to five times to maximise their rewards. This offer is available to new account holders aged 18 or over. Deposit and wager a minimum of £10 on slot games to qualify for 20 cash spins. You can claim this promotion five times, earning up to 100 cash spins on Zeus vs Hades Gods of War, with each spin valued at 10p.
To activate the spins, launch Zeus vs Hades Gods of War. Playing other games does not count towards the staking requirement. Spins are credited within 15 minutes of meeting the deposit and staking requirements or by 17:00 BST/GMT the next working day.
Winnings from spins are awarded in cash up to £100. If winnings exceed £100, excess spins will still play, but winnings will be capped at £100. Withdrawing funds before redeeming spins voids all bonuses and winnings.
Spins are valid for 5 days. Only one bonus and set of spins can be active at a time. Unless otherwise stated, each bonus is awarded once per person, household, and device. No Onyx Slots promo codes are needed.
No Deposit Bonus
Get started with Onyx Slots by claiming 10 no deposit spins on the game Zeus vs. Hades: Gods of War as part of casino’s welcome offer. This offer is exclusively available for new registrations; no deposit is required to qualify.
This no deposit offer is available to only new account holders aged 18 or over. Upon successful registration and SMS validation, you will receive 10 no deposit bonus spins. These spins are specifically valid for the game Zeus vs Hades Gods of War. There is no bonus code needed to claim your 10 no deposit spins.
The spins come with a 60x wagering requirement, meaning you must wager your winnings 60 times before you can withdraw them. Additionally, the winnings from these spins are capped at 4x the bonus amount. For example, if you win £10 from your spins, the maximum amount you can convert to withdrawable cash is £40.
Expert's Rating
Bonuses & Special Offers4.0
Onyx Slots is a top choice for online gaming, thanks to its generous welcome offers and easy-to-claim bonuses. The site’s commitment to providing a great start for new players is evident in their promotions’ detailed and player-friendly terms. With no promo codes needed and simple bonus activation processes, Onyx Slots makes it simple for players to use their rewards. While the current range and value of the bonuses are nice, it would be even better if Onyx Slots added more promotions for existing customers and introduced additional bonuses. Based on the current promotional offerings and player support, Onyx Slots earns a solid 4 out of 5.
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Loyalty Program
Onyx Slots rewards players for their gameplay through a comprehensive Rewards Program that offers various levels with increasing benefits to improve the gaming process. The loyalty program is structured to reward players as they progress through different tiers.
Bronze level is the entry status for new players, providing access to basic promotions and bonuses, including weekly bonus spins and match bonuses.
Silver level is achieved by accumulating loyalty points and offering improved bonuses and promotions, monthly cashback offers, and priority customer support.
Players can reach the Gold level, as more loyalty points are accumulated. It gives higher match bonuses, more frequent bonus spins, increased cashback percentages, and access to exclusive games and promotions.
Platinum level, the top-tier status for the most loyal players, comes with a personalised account manager, exclusive invites to special events, the best cashback offers, and the highest bonus spins.
Expert's Rating
Loyalty Program4.5
Onyx Slots’ Loyalty Program offers a range of benefits, rewarding players with match bonuses, spins, exclusive cashback offers, and personalised support. The program improves player interaction by providing clear stimuli to progress through the loyalty tiers. Based on my interaction, it offers a rewarding process with clear benefits. Onyx Slots’ Loyalty Program deserves a solid 4.5 out of 5 for its excellent rewards and player support.
Onyx Slots offers various collections of games to suit all types of players. With a variety of game categories, including Megaways, Instant Win, Live Casino, Table Games, and over 600 slots, there’s something for everyone. The games are provided by top-tier developers, ensuring high-quality entertainment and fair play.
Game Type
Number of Games
Popular Title
Slots
600+
Starburst
Megaways
31
Chilli Picante Megaways
Instant Win
14
Coin Vault
Live Casino
11
Casino Hold’em Live
Table Games
11
20p Roulette
Onyx Slots collaborates with numerous reputable game providers to deliver a selection of high-quality games. Here is a list of the providers you can find at Onyx Slots: 1×2 Gaming, Alchemy Gaming, All 41 Studios, Area Vegas, Aurum, Big Time Gaming, Blueprint, Booming, Buck Stake Entertainment, Crazy Tooth Studios, Eyecon, Ezugi, Fortune Factory Studios, Foxium, Gameburger, Games Inc, Gold Coin Studios, Hammertime Games, etc.
Onyx Slots values transparency and player interaction, although specific RTP information for individual games is not directly provided on the site. Players can explore games from various renowned providers, ensuring high-quality and fair play standards. Additionally, Onyx Slots allows players to try games in demo mode after registration, offering a chance to try the game without financial commitment.
Slots
Onyx Slots features over 600 slot games, each offering unique themes, gameplay, and rewarding features. Below are some of the most popular slots available, showcasing a variety of game providers, RTP rates, and game descriptions.
Onyx Slots offers a wide selection of Megaways games, known for their dynamic reel-changing mechanics and multiple ways to win. Below is a breakdown of some popular Megaways slots showcasing their providers and RTP rates.
Game Title
RTP
Provider
Chilli Picante Megaways
95.55%
Blueprint
Perfect Potions Megaways
96.31%
Light and Wonder
Apex Strike Megaways
94%
Iron Dog Studio
Gorilla Gold Megaways
97%
Blueprint
Return of Kong Megaways
96.03%
Blueprint
Dynamite Riches Megaways
95.75%
Red Tiger
Instant Win
Onyx Slots provides a selection of Instant Win games, perfect for players who prefer quick and interesting gaming sessions. These games offer instant results and a chance to win prizes. Below is a breakdown of some popular Instant Win games, highlighting their providers and RTP rates.
Game Title
RTP
Provider
Crazy Monkey Banana Kingdom
95.09%
Neko Games
Coin Vault
95%
1X2gaming
Eternal Wishes LuckyTap
95%
Eyecon
Astronaut
96%
Red Tiger
Donkey Dash
89.96%
Light and Wonder
Hit N Miss
94.98%
Light and Wonder
Live Casino
There’s an interesting selection of live casino games, providing authentic game sessions from the comfort of your home. These games feature live dealers and real-time play, ensuring an interactive process. Various live casino games can be played, from poker to roulette. Below is a breakdown of some popular Live Casino games available in Onyx Slots, highlighting their providers and RTP rates.
Game Title
RTP
Provider
Casino Hold’em Live
97.84%
Playtech
Cricket War
96.27%
Ezugi
Sic Bo Live
97.30%
Playtech
32 Cards
92.71%
Ezugi
Prestige Auto Roulette
97.30%
Ezugi
Ultimate Sic Bo
95.02%
Ezugi
Table Games
Onyx Slots features a comprehensive selection of tabletop games that fit classic casino game fans. These games include various versions of roulette and blackjack, each offering unique twists and high RTP rates. Below is a breakdown of some popular table games, highlighting their providers and RTP rates.
Game Title
RTP
Provider
20p Roulette
97.3%
Inspired Gaming
Auto Roulette
97.3%
Switch Studios
Classic Blackjack Side Bet Suite
99.44%
Switch Studios
Dealers Club Roulette
97.3%
Real Dealer Studios
Perfect Strategy Blackjack
99.91%
Switch Studios
Space Invaders Roulette
94.74%
Bell-Fruit Games
Expert's Rating
Variety of Games4.0
Onyx Slots provides a robust gaming process with a wide range of games from top-tier providers. While specific RTP information is not directly available on the site, the opportunity to play in demo mode after registration allows players to explore games. The variety of games, including slots, Megaways, instant win, live casino, and table games, guarantees something for everyone, but no bingo is offered on the site. Onyx Slots scores a solid 4 out of 5 based on the gaming process.
Onyx Slots provides an easy mobile gaming process that is accessible on both smartphones and tablets. The casino is optimised for mobile devices, ensuring users can play their favourite games on the go. While most games are optimised for mobile play, some older titles may need to be fully compatible with mobile devices. Onyx Slots offers a dedicated casino app for Android devices, although no iPhone app is available.
Onyx Slots delivers excellent mobile gaming optimization with a dedicated, user-friendly, efficient Android app. The app’s easy performance guarantees that games load quickly, even using mobile internet rather than Wi-Fi. However, the absence of an iPhone app is a limitation. Based on the overall mobile process, Onyx Slots scores a solid 4 out of 5. The casino could improve its offering by developing an iOS app for all mobile users.
Onyx Slots offers a variety of convenient deposit methods, ensuring an easy process for all players. The casino provides reliable, quick payment options that fit different preferences. Notably, the minimum deposit amount is £10, and no fees are associated with deposits, making the process simple and cost-effective.
Login: Access your Onyx Slots account with your credentials.
Navigate to the Deposit Section: Go to the cashier or deposit section of the website or app.
Select Payment Method: Choose your preferred payment method from the available options.
Enter Deposit Amount: Specify the amount you wish to deposit, ensuring it meets the minimum requirement of £10.
Confirm Transaction: Follow the prompts to complete the transaction. Deposits are processed instantly, allowing you to start playing immediately.
Expert's Rating
Deposit Methods4.5
Onyx Slots excels in providing a convenient deposit process with various payment methods that fit different player preferences. The lack of fees and instant processing times improve overall user satisfaction. Based on personal interaction with the casino’s deposit system, it scores a solid 4.5 out of 5. The quick crediting of deposits and user-friendly interface make it a top choice for players looking for hassle-free transactions. However, including more varying payment options could further improve its appeal.
Onyx Slots offers a variety of withdrawal methods, ensuring players can conveniently access their winnings. The casino has clear policies regarding minimum and maximum withdrawal amounts, associated fees, and processing times.
Payment Method
Commission Fees
Withdrawal Time
Minimum Withdrawal
Maximum Withdrawal
Visa/Mastercard Debit Cards
None (under £30: £1.50 fee)
1-5 working days
£10
£10,000
PayPal
None (under £30: £1.50 fee)
1-2 working days
£10
£10,000
Trustly
None (under £30: £1.50 fee)
1-5 working days
£10
£10,000
MuchBetter
None (under £30: £1.50 fee)
1-2 working days
£10
£10,000
How to Withdraw Funds from Onyx Slots
Login: Access your Onyx Slots account with your credentials.
Navigate to the Withdrawal Section: Go to the cashier or withdrawal section of the website or app.
Select Payment Method: Choose your preferred withdrawal method from the available options.
Enter Withdrawal Amount: Specify the amount you wish to withdraw, ensuring it meets the minimum requirement of £10.
Confirm Transaction: Follow the prompts to complete the withdrawal request. The casino will review and process your request within 48 hours.
Tips and Troubleshooting
Players are able to withdraw funds using the same method they have used for making a deposit. If you have delays beyond the expected processing times or are still waiting to receive your money, contact Onyx Slots customer support immediately. To avoid delays, check your account verification is complete and all necessary documents have been submitted. If withdrawals are under £30, remember there is a £1.50 processing fee.
Expert's Rating
Withdrawal Methods4.5
Onyx Slots provides a simple and efficient withdrawal process, with various methods to suit player preferences. The clear withdrawal limits and minimal fees contribute to positive time spent on the site. Based on personal interaction with the casino’s withdrawal system, it scores a solid 4.5 out of 5. The processing times are reasonable, and the lack of fees for larger withdrawals is a significant advantage. However, ensuring all verification steps are completed can further improve the efficiency of withdrawals.
Onyx Slots requires players to complete a KYC verification process to comply with legal and regulatory standards. This process guarantees the safety and security of all players and prevents fraudulent activities. Below are the required documentation details, the verification process, and the following steps.
Required Documentation
To verify your account, Onyx Slots may request the following documents:
Proof of Identity (one of the below): Passport, Driving License;
Proof of Address (one of the below): Utility Bill (Gas, Electricity, Water), Bank Statement in PDF format;
Debit Card – if used (both below): Front side of the card: The first 6 and last 4 digits of the card number must be visible. Cover the remaining digits of the card number. The back side of the card: Cover the CVV code. Cover the remaining digits of the card number if visible;
PayPal—if used: Please send a screenshot of your logged-in account showing your full name and the account’s email/ID.
Verification Process
Document Submission: Gather the required documents as outlined above.
Upload Documents: Log in to your Onyx Slots account, navigate to the verification section, and upload the necessary documents.
Review Period: Allow up to 48 hours for the Onyx Slots team to review and verify your documents.
Confirmation: You will receive a confirmation email once your documents are verified.
Onyx Slots Customer Service
Onyx Slots provides a robust customer support system to assist players with issues or inquiries. The support team operates 7 days a week, 365 days a year, ensuring consistent availability. Players can contact the support team through various methods, including email, live chat, SMS text, and the FAQ section on the website.
Contact Method
Availability
Average Response Time
Details
Live Chat
24/7
Within minutes
Accessible by clicking the Live Chat icon in the bottom right corner or through the Contact Us section. Players must provide their full name and login email.
Immediate answers to common questions regarding accounts, bonuses, and more.
Expert's Rating
Customer Care4.5
Onyx Slots provides a comprehensive and accessible customer support system. Various contact methods, including live chat, email, SMS text, and a detailed FAQ section, guarantee players can easily find help. My interaction with the support team was positive; I tested the live chat feature and received a response within minutes, confirming the efficiency and responsiveness of the support staff. Based on the availability, response times, and overall quality of customer support, Onyx Slots scores a solid 4.5 out of 5. The only area for potential improvement would be adding additional contact methods, such as messenger apps.
Onyx Slots is a well-rounded online casino suitable for a wide range of players. The game selection, including over 600 slots and various Megaways, instant win, live casino, and table games, provides something for everyone. The bonuses and promotions are generous, though adding more offers for existing players would be beneficial. The KYC verification process is simple and thorough, ensuring a secure environment, although the requirement to provide a source of funds documentation might seem intrusive to some.
The payment methods are varied and convenient, with quick processing times and no associated fees for most transactions. Customer support is available 24/7 through multiple channels, including live chat, email, SMS, and a comprehensive FAQ section. The response times are quick, and the support team is highly responsive and helpful. Onyx Slots is licensed and regulated, adding a layer of trust and security for players.
Onyx Slots delivers a reliable and satisfying gaming environment, scoring a solid 4.4 out of 5. It’s a great choice for players looking for various game libraries, efficient customer support, and secure, hassle-free transactions.
To cancel a bonus at Onyx Slots, log in to your account and navigate to the ‘Account’ section. Select the ‘Bonuses’ tab to view your active bonuses, and click ‘Deactivate’ next to the bonus you wish to cancel. This will immediately remove the bonus and any associated conditions. If you prefer assistance, you can contact the Onyx Slots support team through the live chat facility on the website. Provide your account details and the specific bonus you want to cancel, and the support team will handle the rest.
Can I create an account on behalf of someone else?
Creating an account on behalf of someone else is not permitted at Onyx Slots. Accounts must be created using your details, including your name, date of birth, and contact information. This guarantees the security and integrity of the account and compliance with regulatory requirements. Each account holder must be verified to meet legal age requirements and provide accurate information.
Why haven’t I received my bonus spins?
If you have yet to receive your bonus or spins, bonuses and bonus spins are usually added immediately if the promotion was selected during the deposit process. Cash spins may take up to 15 minutes to appear in your account after meeting the promotion requirements. If you still need to receive your bonus, please review the terms and conditions of the promotion. If the issue persists, contact the customer support team for assistance.
Does Onyx Slots offer a birthday bonus?
Currently, Onyx Slots does not offer a birthday bonus. While this specific reward type is unavailable, the casino provides various promotions and bonuses throughout the year, such as joining offers, welcome bonuses, deposit matches, free spins, and seasonal promotions. To stay updated on the latest offers, regularly check the promotions page on the Onyx Slots website or opt-in to receive promotional communications.
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