Highbet Casino

With a UK Gambling Commission (UKGC) licence (Account Number: 44662), Highbet Casino proves that it operates under the strict rules of fair play, security, and responsible gambling. The UKGC is known as an organisation that holds operators accountable for guaranteeing safe and transparent betting environments for players.

Highbet provides safe gambling by giving its players tools to control their betting habits. It provides relevant links to responsible gaming organisations like GambleAware, GamCare, and GamStop, allowing players in need of help to get professional assistance.

The Responsible Gambling page provides information on the casino’s commitment to minimising gambling-related harm. Players can find information about deposit limits, reality checks, self-exclusion options, and cooling-off periods.

Usability Facts for Player Safety

Next, we detail usability and mobile optimisation, which is how well the casino performs on different devices.

Highbet Casino accepts four deposit methods: Visa, Mastercard, Skrill, and Neteller. These are some of the most popular card and ewallet payment options there. Yet, some players may wish to have a slightly broader means of payment, considering that PayPal, Apple Pay, or bank transfer are not among the methods that present a broader array of options at other UK casinos regarding digital wallets.

Our team tested two payment methods. It was completed with Visa and Skrill through a £10 deposit. Visa deposits were processed in about five seconds, with the funds appearing immediately in our account on the desktop and mobile interfaces. The interaction with Skrill was just as good.

Deposit Methods at Highbet Casino in Detail

How to Deposit at Highbet

You’ll find that depositing funds is simple and fast. Just click on the massive “+” button in the top-right corner of the homepage, select your preferred payment method from the pop-up menu, and follow the on-screen instructions. Each deposit method displays its minimum and maximum payment limits when selected. The entire process lasted, I would say, about 60 seconds, and the funds were ready for play once the process was finished.

Highbet Casino has a very simple and convenient deposit process. The deposit amount and transactions are instantly processed with no charges. Including £1 deposits via Skrill and Neteller makes it accessible for casual players, but the limited selection of payment methods is a downside. An improvement can be made by adding options like PayPal or Apple Pay to present a more convenient interaction for UK players.

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Below, we discuss bonuses – one of the most attractive parts of any casino, where players can find extra value through welcome offers and promotions.

Highbet Casino offers few bonuses. Aside from the welcome offer, there is only one ongoing promotion for existing players. Unlike other casinos in the UK that regularly reload bonuses, cashback offers, or loyalty rewards. No deposit bonus exists, and prospective players may find sister sites more rewarding in terms of promotions.

Welcome Offer

At Highbet Casino, the new customer offer grants the new players a 100% matched deposit bonus of up to £200. So, when a player deposits £10, for example, they will get £20 to play with; when a player deposits £200, they will receive the full bonus amount. The Highbet sign up offer is applicable for slots only, with a few exclusions, and no Highbet bonus code is required. Players need to opt in and make a deposit of at least £10 to qualify.

The wagering requirement is 45x, which is high compared to other UK casinos, but the 30 days are fair enough for allowing players to use the bonus funds. A disadvantage is the cap on maximum wins, which is £400; any money earned above that will not be able to be withdrawn.

The Highbet welcome bonus offers some good value, but with a more than moderately high playthrough percentage and maximum win cap, these lines might prove a little restricting. Claiming is easy without a Highbet promo code, but always check the terms and conditions to see if they match your needs.

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Bonuses for Existing Players

Currently, returning players are offered meagre promotions by Highbet Casino; among these, the Drops & Wins Tournament stands tall. Pragmatic Play hosts the promotion and allows players to win a share of £2 million in prizes every month through daily and weekly prize drop events. Prizes range from cash prizes to bet multipliers and free spins, with no minimum bet required to enter or qualify.

Below, we explore Highbet’s game selection, covering slots, table games, and live casino options to see what players can expect.

Highbet Casino offers over 2100 games from 20 top providers: NetEnt, Microgaming, Evolution Gaming, and Pragmatic Play. The library is designed primarily for slot machines and live casino fans; table games and video bingo are not so well fitted here. A search function can filter games by provider, making it easy to find one that fits the bill, with clear navigation, and access to high-quality and fair games.

An RTP page is dedicated to each game, with the actual payout percentage. Unfortunately, desktop users miss this mobile feature that gives a short info page before playing a game. Demo mode is available but only after registration as per UKGC regulations.

Highbet Casino boasts a user-friendly layout, with clearly defined game categories in the casino area. However, it suffers from classification issues impacting navigation, such as categorising non-jackpot games into the progressive jackpot section and misclassifying blackjack games as video slots. Further, the filtering capabilities in the live casino section would make browsing easier, as all games are displayed in a single list.

Jordan Conroy Editor

Search functions help the players hunt for specific games and filter the games by the provider to find their desired titles easily. Moreover, RTP lists are dedicated to games where players can verify an individual game’s return-to-player rate. One of the concerns is that the tracker at the top of each game marked with “Net Win” seems to be faulty, and as a consequence, the players have no choice but to use the in-game trackers.

Available Games

Highbet Casino allows four withdrawal options for the convenience of players: Visa, Mastercard, Skrill, or Neteller. Though these payment methods are popular, this selection is limited in comparison to those offered by other UK casinos.

It is convenient to access the withdrawals page. Click on the “+” button of the homepage to open the Deposit page, with Withdrawals displayed on the left side. From there, it is just a matter of selecting a payment method and entering the withdrawal amount before confirming the transaction. We timed this process to take about 30 seconds; however, the verification in the actual times will vary based on the method.

There is a delay in processing the withdrawals. Visa and Mastercard withdrawals take about 3–5 days, while payouts via Skrill and Neteller may take a maximum of 72 hours. Highbet doesn’t have any fast-track payout options, unlike other UK casinos that can offer same-day payouts. On the other hand, first-time users will find it somewhat inconvenient that the available withdrawal methods can only be found once they access the cashier.

Withdrawal Methods at Highbet Casino in Detail

Highbet Casino customer support options are live chat and email support mostly. Although the responses from both channels are of much help, players would have fewer ways of getting assisted because there is no phone support or an FAQ section.

Live chat is easily accessible at the bottom right-hand corner of the site, even though users are unregistered. After providing a name, email, and question, the site does a direct live agent connection without delay with the chatbot. However, in my test, I waited less than 60 seconds to speak to an agent. The support team was polite and knowledgeable, though some responses contained minor language issues.

Email support can be reached via [email protected], and this is available 24/7. While the website tries to respond to its emails within a few hours, one would be disabused to believe that such a reply could take up to 12 hours or more, hence being a rather long option for urgent matters. Not only that, players will also have to search for that email address within the site, as it does not have much prominence.

Availability and Response Times

The support is available and knowledgeable, but calling and lacking an FAQ on their site limits their accessibility. Live chat is most suitable for fast answers while waiting for email support, which can improve their early replies and better visibility on-site.

Jordan Conroy Editor