#Ad, 18+, BeGambleAware | New Players Only. Min. deposit £20. Max bonus allowed is £50. Offer duration upo...n receiving is valid for 2 weeks (14 days). Max Win from spins is £100. 35x wagering applies both for bonus and spins part. Spins are credited on specific games (Starburst). Spins expire after 24 hours if unused. Full T&Cs Apply. Live games do not contribute towards wager requirements. Full Bonus T&C
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HeySpin has quickly made a name for itself among UK online casino sites, thanks to its solid range of games and appealing bonuses. It's not just about classic casino games here; players also get to check out a vivid selection of slots, table games, and live dealer options, alongside the chance to place bets on various sports events. This review will take a closer look at what HeySpin offers, focusing on the specifics of its game selection, bonus structure, and how it compares to other online gambling websites, all from an unbiased viewpoint.
Launched in2020
LicenseUK Gambling Commission, Malta Gaming Authority (MGA)
Since its launch in 2017, HeySpin has gradually established its presence in the online gambling scene, courtesy of Aspire Global International Limited. This website blends casino games and sports betting, including stuff for various interests within the UK gaming community. It offers a range of slots, table games, live dealer interactions, and sports betting options, aiming to be a one-stop shop for online gaming.
However, it’s worth noting that HeySpin’s presentation and offerings closely resemble other casinos under the Aspire Global umbrella. This similarity raises questions about how it sticks out in a market filled with unique themes and innovative interfaces. Despite this, its comprehensive game selection and the combination of casino and sports betting in one place do provide a convenient option for gamblers who appreciate having everything accessible from a single account.
First impressions of HeySpin might leave players with mixed feelings. The casino presents itself with a simple black and yellow theme, which, while easy on the eyes, doesn’t break new ground compared to other Aspire Global casinos. This familiar design could be seen as a double-edged sword: on one hand, it provides a sense of familiarity for those accustomed to Aspire’s offerings; on the other, it may disappoint those seeking a fresh and innovative interface.
The usability of HeySpin leans towards practicality. Its simple layout makes switching between the casino and sports sections a breeze, so it’s easy for users to switch from one type of betting to another. However, modernisation could benefit the website’s design by improving responsiveness and aesthetic appeal.
In the games section, players are greeted with categories for new and featured games and divisions by game type. This structure aids in discovering games but falls short by not including a filter for providers, a feature many users find useful. The search function somewhat mitigates this by allowing users to type in a game or provider name, revealing relevant results, including the provider. This workaround, while helpful, feels less intuitive than a direct filter option.
The absence of dedicated sections for table and live games might initially need to be clarified for players. However, these games are indeed present and can be found using the search bar, indicating a slight oversight in categorisation rather than an actual lack of variety.
Ease of navigation
Simple, but the site’s design could be updated for more convenience.
Mobile games availability
Good, with a wide range of games accessible on mobile devices.
Game filters
Lacks a direct provider filter, making it less user-friendly for specific searches.
Search function
Effective, allows for finding games and providers, but not as convenient as direct filtering.
Loading speed
Generally satisfactory, though the site’s outdated design impacts overall snappiness.
UX and UI rating
Adequate for basic needs, but lacks the modern touch and responsiveness of newer casino websites.
Expert's Review
First Impression3.5
HeySpin offers a functional but somewhat outdated UX. Its design and usability don’t push the boundaries but provide a reliable foundation for gaming. The site serves its purpose for those who prioritise simplistic navigation and a solid game selection over cutting-edge design and interface innovation. Based on these considerations, HeySpin’s usability score is 3.5 out of 5. It is a dependable option for players who are more focused on substance over style but leaves room for improvement in modernising its user interface for a more appealing and dynamic gamble.
HeySpin operates under a full licenсe by the Malta Gaming Authority (MGA/CL1/408/2007), guaranteeing it adheres to stringent regulations and maintains high standards of fairness and security. For players in Great Britain, the casino is overseen by AG Communications Limited, regulated by the United Kingdom Gambling Commission (UKGC) under licenсe number 39483, covering Remote Casino, Remote Bingo, and Remote Real Event Betting. This dual licenсing is a solid indicator of HeySpin’s commitment to legal and secure online gambling, providing a reliable environment for its users.
The online casino emphasises security with the implementation of 128-bit SSL encryption technology. This guarantees that all data transferred over the internet is done so securely, protecting personal and financial information against unauthorised access. Additionally, the site is fortified with the latest firewall protection.
Upon visiting the Responsible Gambling page, users are greeted with a questionnaire designed to evaluate their gambling habits, aiming to identify any potential risks of addiction. HeySpin takes underage gambling seriously, prohibiting players under the age of 18 from participating in gambling activities, and recommends using software like Net Nanny, Gamlock, and Betfilter to prevent underage access.
Furthermore, the casino offers practical advice and tools to help prevent compulsive gambling behaviours, including Deposit Limits, Time Out Period, Self-Exclusion, Reality Check, Session Time Limits, and Autoplay Limits. These tools empower players to manage their gaming responsibly.
For those needing additional support, HeySpin provides contacts for organisations like Gambling Therapy Helpline and Gamblers Anonymous, alongside recommending software like Cyber Patrol to block access to gambling sites.
HeySpin demonstrates a strong commitment to player safety and responsible gaming. It sets a high standard for online casinos with robust licenсing, security measures, and a comprehensive suite of tools to support responsible gaming. However, the lack of specific details on two-factor authentication suggests there’s room for improvements in security features. Balancing these considerations, HeySpin earns a 4.2 out of 5 for providing a safe and responsible gaming environment, reflecting a dependable choice for players prioritising security and control over their gaming activities.
Looking into the Terms and Conditions (T&Cs) of HeySpin Casino offers crucial insight into the legal and operational framework that governs player interactions with the casino. This summary touches upon the main aspects, such as age requirements, payment methods, bonuses, and other important factors that players should know before spending money at the casino.
Age Requirements: Players must be at least 18 years old or the legal gambling age in their jurisdiction, whichever is higher, to comply with responsible gaming and legal standards.
Payment Methods: A range of payment options is available, but players should check for any fees or processing times associated with their chosen method to secure hassle-free transactions.
Account and Payment Registration: Your account and any intended payment methods for deposits or withdrawals must be registered in your name.
Identity and Age Verification: You must verify your identity and age before topping up your account and starting playing.
Bonuses: Bonuses come with specific terms like wagering requirements and expiration dates. Reviewing these terms to make the most out of any offers is important.
Withdrawals and Deposits: The T&Cs detail the procedures for managing funds, including minimum transaction amounts and potential processing fees.
Account Suspension and Closure: The casino reserves the right to suspend or close accounts if there’s fraudulent activity or a breach of the T&Cs.
Dispute Resolution: For any disputes, the T&Cs outline the steps for resolution, starting with customer service contact details.
Responsible Gaming: Tools and resources are available to help manage gambling habits, promoting a safe gaming environment.
Tax Responsibilities: Players are responsible for declaring and paying taxes on winnings according to their local jurisdiction’s laws.
How to Register at HeySpin Casino
Signing up and verifying a profile at HeySpin Casino is a process I recently went through myself, so I’ll share a clear, step-by-step guide based on my personal walkthrough. These steps are crucial for accessing the site’s full range of games and features while certifying compliance with legal requirements:
Visit HeySpin Casino Website
Start by heading to the HeySpin Casino homepage. Click the yellow ‘Join’ button to start the HeySpin Casino registration process.
Fill Out the Registration Form
Enter your email address, choose a HeySpin Casino login (username), and set a secure password. The form also requires basic personal information, including your name, address, currency preference, and date of birth.
Agree to Terms and Conditions
Before proceeding, you must agree to the casino’s terms and conditions. It’s a good idea to read through these carefully to understand your rights and responsibilities as a player.
Submit the Form
Once you’ve filled in all the necessary fields and agreed to the T&Cs, submit the form to complete the initial registration.
Explore the Site
Take time to navigate the site and familiarise yourself with the layout. Understanding where things are can save you time later.
HeySpin Casino Bonuses
HeySpin presents a variety of bonus offers designed to suit different players, focusing here on the casino segment. The casino provides a selection of bonus schemes designed to welcome new users and keep the gameplay fresh and appealing for existing players. While there are sports deals as well, we will concentrate on what’s up for grabs in the online casino sphere.
Welcome Promotion
New players are greeted with a Welcome Promotion that includes a 100% bonus of up to £25 plus 25 HeySpin free spins on Starburst. This offer kicks in with a minimum deposit of £20 and is valid only on the first deposit. Both the bonus and any winnings from the spins require a 35x wagering, which aligns with industry standards but makes the relatively modest reward of £25 and 25 bonus spins feel a bit lean. It’s an easy way to get started, albeit with a reward that might not turn heads compared to more welcome offers.
Game of the Week
Each week, HeySpin highlights a specific slot game, allowing players to check out new and innovative gameplay. The selected game changes every Wednesday, encouraging players to explore different slots with unique mechanics and designs. Rewards are tied to playing the designated game, although specifics about the promotions are not explicitly stated, suggesting they might vary.
Daily Spin Frenzy
For those who love daily bonuses, the Daily Spin Frenzy offers up to 50 spins for completing wagering milestones within a day. The structure is tiered, rewarding players with a sliding scale of spins based on the amount wagered on slot games. To qualify, players must opt-in the next day within a 24-hour window, making it crucial to stay alert to avoid missing out. The spins also come with a 35x wagering requirement, adding a layer of challenge to the reward.
Time Limited Tournaments
HeySpin keeps the fun fresh with time-limited tournaments that often coincide with festive seasons, themes, or specific game providers. These tournaments have varying rules, prize pots, and featured games, so there’s always something new to look forward to. Players need to watch the promotions page for the latest tournament details.
HeySpin provides a modest yet focused array of bonuses adapted mostly towards new users and those willing to participate in daily challenges and weekly highlights actively. The welcome bonus, although not the largest on the market, along with the Daily Spin Frenzy, offers tangible deals for commitment. However, the overall bonus selection might benefit from additional deals for existing players to keep the momentum going and add more value to the loyal user base. Given the scope and variety of the bonuses, especially considering the industry standard, HeySpin’s offerings earn a 4.5 out of 5.
#Ad, 18+, BeGambleAware | New Players Only. Min. deposit £20. Max bonus allowed is £50. Offer duration upo...n receiving is valid for 2 weeks (14 days). Max Win from spins is £100. 35x wagering applies both for bonus and spins part. Spins are credited on specific games (Starburst). Spins expire after 24 hours if unused. Full T&Cs Apply. Live games do not contribute towards wager requirements. Full Bonus T&C
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#Ad, 18+, BeGambleAware | New Players Only. Wagering occurs from real balance first. 50X wagering the bonu...s. Contribution may vary per game. Available on selected games only. The wagering requirement is calculated on bonus bets only. Bonus valid 30 Days from receipt. Max conversion: 3 times the bonus amount. Withdrawal requests void all active/pending bonuses. Excluded Skrill and Neteller deposits. Full Bonus T&C
HeySpin Games Selection
HeySpin casino offers various gaming options, including slots, jackpots, and the increasingly popular Drops & Wins games from providers like Pragmatic Play, Half Pixel Studio, Play’n Go and Evolution.
The lobby showcases a mix of new and featured games, which are easily accessible to players looking for the latest or most popular options. Despite the absence of dedicated sections for table games and live casino offerings, these can be found using the search function, revealing a variety of games like Blackjack. The same goes for scratchers too. However, the lack of a provider filter limits the ease with which players can explore games from their favourite developers, although typing a provider’s name into the search bar does bring up some of their games.
Game Types
Quantities
Most Popular Game
Slots
500+
Starburst
Jackpots
40+
Diamond Mine
Drops & Wins
50+
Wolf Gold
Table Games
50+
Classic Blackjack Gold
Live Games
100+
Mega Ball
The interface of HeySpin, characterised by its simple black and yellow design, is nearly identical to other Aspire Global casinos. While this familiarity may appeal to some players, the interface’s outdated appearance and less-than-snappy responsiveness could detract from the positives. Separating the casino and sports sections facilitates navigation between these two major areas. Still, the casino’s overall usability would benefit from a more modern and fluid design, especially compared to more contemporary online casinos.
Regarding RTP information and free play, HeySpin does not feature a dedicated section for RTP statistics or offer a demo mode across its games. Players interested in learning more about game mechanics, prize amounts, and odds can find detailed instructions by pressing the Help button (?) available in each game. This method provides essential insights directly, although it may not be as convenient as accessing a comprehensive RTP list where you can compare games or try games out in practice mode before wagering real money.
Slot Games
At HeySpin, slot fans have plenty to explore, with over 500 games lining the virtual shelves of this online casino. This sizeable collection includes everything from classic favorites to the latest releases making sure there’s something for every type of player. Notably, the slot games at HeySpin come from a range of renowned game developers, promising variety, quality gameplay, and innovative features.
HeySpin’s jackpot slots offer an inviting mix for players dreaming of landing a significant payout. With over 40 jackpot games, the casino showcases a range of progressive and fixed jackpot titles with various levels of entertainment. This selection includes everything from ancient history and classic luck themes to modern takes on slot gaming provided by some of the industry’s most reputable developers.
Game
Developer
RTP
Diamond Mine
Blueprint Gaming
96.43%
Top Cat Most Wanted
Blueprint Gaming
96.12%
The Goonies
Blueprint Gaming
96.06%
Lucky Lady
iSoftBet
95.56%
Super Fast Hot Hot
iSoftBet
95.40%
King Kong Cash Jackpot King
Blueprint Gaming
95.01%
Bankin’ Bacon
Blueprint Gaming
95.00%
Temple of Wealth
Play’n GO
94.20%
Beast of Wealth
Play’n GO
94.17%
Eye of Horus
Blueprint Gaming
93.20%
Drops & Wins
HeySpin’s Drops & Wins section, powered by Pragmatic Play, is a significant draw for players keen on participating in ongoing promotions with the potential for added winnings. This unique category includes over 50 games specially chosen to be part of Pragmatic Play’s recurring Drops & Wins events, which combine standard slot play with the chance for additional prize drops and tournament winnings.
Game
Developer
RTP
Sweet Bonanza
Pragmatic Play
96.51%
Wisdom of Athena
Pragmatic Play
96.07%
The Alter Ego
Pragmatic Play
96.07%
Loki’s Riches
Pragmatic Play
96.04%
Wolf Gold
Pragmatic Play
96.01%
Wild West Gold
Pragmatic Play
95.56%
Juicy Fruits
Pragmatic Play
95.54%
Buffalo King
Pragmatic Play
95.53%
Book of Tut
Pragmatic Play
94.50%
Gates of Olympus
Pragmatic Play
94.50%
Table Games
At HeySpin, while the spotlight often shines on their giant selection of slot games, the casino also harbours a respectable assortment of table games like Blackjack, Roulette, and Baccarat, totalling over 50 games. This variety gives fans of traditional casino action plenty to participate in, from the strategic depths of blackjack to the sound of roulette spins. Despite the absence of a dedicated section, players can find these games via the keywords by looking them up in the search bar, which could be more convenient.
Game
Developer
RTP
Classic Blackjack Gold
Microgaming
99.90%
Vegas Downtown Blackjack
Switch Studios
99.62%
Blackjack Multihand
iSoftBet
99.40%
Baccarat
Switch Studios
98.94%
European Roulette
iSoftBet
97.30%
20p Roulette
Inspired Gaming
97.30%
Sapphire Roulette
Microgaming
97.30%
Turbo Roulette
G.Games
97.30%
European Roulette VIP
iSoftBet
97.30%
American Roulette
Switch Studios
94.74%
Live Games
HeySpin’s live gaming offering brings the tingle of the casino floor into players’ homes, with over 100 live table games available. This selection allows players to indulge themselves in real-time action, such as blackjack, roulette, poker, game shows, and baccarat, with professional dealers hosting each game. Despite the need for a dedicated live game section, similar to their approach with table games, these live titles can be discovered through search by typing in keywords, although this is far from the ideal way to find games.
Game
Developer
RTP
Lightning Blackjack
Evolution Gaming
99.56%
Power Blackjack
Evolution Gaming
98.80%
Immersive Roulette
Evolution Gaming
97.30%
Instant Roulette
Evolution Gaming
97.30%
Super Sic Bo
Evolution Gaming
97.22%
Three Card Poker
Evolution Gaming
96.63%
Monopoly
Evolution Gaming
96.23%
Mega Ball
Evolution Gaming
95.00%
Caribbean Stud Poker
Evolution Gaming
94.78%
Speed Baccarat
Evolution Gaming
91.00%
Expert's Rating
Variety of Games4.0
HeySpin Casino presents a neat range of games, from slots to live dealer games, including quality table games and jackpots. However, finding and playing games on their site could be easier. The layout isn’t modern or easy to use, making it hard for players to find their favourite games. Unlike other sites, HeySpin doesn’t have specific sections for some game types (table and live games), forcing players to spend extra time searching for them. Still, the casino can be noted for its quality games and numerous live casino options, keeping it competitive in the online casino market. But, if HeySpin made the site easier to navigate and provided clearer game information, it would greatly improve player satisfaction. Currently, HeySpin Casino earns a 4 out of 5. There’s significant room for improvement in usability and game organisation, which, if addressed, could improve its popularity and rating.
Accessing the casino’s offerings from various devices highlights its commitment to flexibility and user convenience. Despite the absence of dedicated HeySpin casino app for iOS or Android, the casino’s website is optimised to guarantee that players using smartphones and tablets are still wanting. This optimisation means that you can expect fluid gameplay from your mobile browser, no matter if you’re on an iPhone, Android device, or tablet. The performance on mobile browsers is commendable, striking a good balance between loading times and the overall navigation speed, even when not connected to Wi-Fi.
I was really happy with how well everything worked. The pages and games loaded quickly, and I had no big problems when moving around the website or playing games. Even though there isn’t an app, using the website on my phone wasn’t an issue at all. The mobile version of the site was easy to use, looked good on a small screen, and made playing games simple and fun.
Compatibility
Excellent – Works on iOS and Android devices via browser
User Experience
Very Good – Intuitive and easy to navigate
Game Performance
Good – Games load quickly, with minimal lag
Site Speed
Good – Consistent performance, even on mobile data
Overall Mobile Optimization
Very Good – Well adapted for mobile use, despite the lack of an app
Expert's Rating
Mobile Optimisation4.1
From an accessibility standpoint across various devices, the casino delivers robust mobile performance directly from the browser. While some may perceive the lack of a dedicated app as a limitation, the mobile site’s efficiency largely mitigates this concern. The casino’s mobile adaptation merits a strong 4.1 out of 5 rating based on comprehensive evaluations and fluid integration of its gaming portfolio on mobile devices. There is, of course, always scope for improvement, particularly in refining the user interface to streamline navigation further. Nonetheless, the current mobile performance of the casino is both rapid and dependable.
HeySpin Casino makes it easy and quick for players to deposit money, focusing on both convenience and safety. With payment options like Visa, Mastercard, and Skrill, HeySpin makes sure that deposits are immediate and free of extra charges, making the process simple. This efficient system is designed to meet the needs of players who want fast and easy deposits, making HeySpin a friendly and approachable casino in a competitive field. The minimum deposit required to join HeySpin Casino is £10.
Depositing funds into your HeySpin Casino account is designed to be as easy as possible:
Create a Real Money Account: Make sure you’re registered and logged into your HeySpin Casino real money account.
Navigate to the Cashier:Click on the “cashier” button within your account dashboard and select “deposit.”
Choose Your Deposit Method:A list of available deposit methods will appear on the sidebar. Click on your preferred option.
Follow the Instructions:Each payment method comes with simple steps. Follow them to complete your deposit.
For any uncertainties or additional support, HeySpin Casino’s live chat is readily available to assist players through the deposit process.
Expert's Rating
Deposit Methods4.0
The casino’s thoughtful approach to deposit methods reflects a keen understanding of the importance of secure, immediate, and hassle-free transactions for players. The availability of widely used payment options, especially PayPal, strengthens its attractiveness and appeal to a broader audience. The simplicity of the deposit process and the elimination of transaction fees are significant advantages. Considering these factors, HeySpin Casino’s deposit mechanism deserves a 4 out of 5 rating. The efficiency of transaction processing and the ease of the deposit procedure are substantial strengths, and the varied payment options significantly boost the casino’s appeal.
HeySpin makes it easy for players to withdraw their winnings, reflecting its simplistic approach to both deposits and withdrawals. The casino offers a range of popular withdrawal options, letting players choose what works best for them. A standout feature of HeySpin is that it doesn’t charge any withdrawal fees, giving it an advantage in the competitive online casino market. The minimum amount you can withdraw is £10 for most methods, but wire transfers may have different rules. Another notable thing about cashouts here is that UK players have no withdrawal limits, which allows them to receive all their money without any restrictions.
Payment Method
Minimum Amount
Commission Fees
Processing Speed
Visa
£10
No fees
0-6 business days
Mastercard
£10
No fees
0-6 business days
PayPal
£10
No fees
0-2 business days
Trustly
£10
No fees
0-4 business days
MuchBetter
£10
No fees
0-2 business days
Bank Transfer
Varies
No fees
2-6 business days
Skrill
£10
No fees
0-2 business days
AstroPay
£10
No fees
3 business days
Multiple withdrawal requests within a 24-hour period using the same payment method may be combined into one payment. You can track your request in the ‘My Account’ section.
The time it takes to get your money depends on the method you choose. E-wallets like Neteller and Skrill are usually the quickest, taking 0-2 days, whereas debit cards and wire transfers can take up to 6 days. To speed up the process, make sure your personal information is correct and understand that your first withdrawal might take longer because HeySpin might need to verify your documents. If you change your mind about a withdrawal within 48 hours, you can cancel it, and the money will go back to your HeySpin account.
Expert's Rating
Withdrawal Methods4.3
HeySpin offers a trustworthy and efficient way to withdraw your winnings, with benefits like no fees, a good choice of withdrawal methods, no limits and generally fast HeySpin casino withdrawal times. However, the absence of instant withdrawals and possible delays due to verification or payment batching could be improved. Overall, HeySpin’s withdrawal system earns a 4.3 out of 5. The process is player-friendly and simple, but making some withdrawal methods faster and providing quicker access to funds could increase player satisfaction even more.
HeySpin prides itself on its commitment to customer satisfaction, encapsulated in its motto “CARE” – Customers Are Really Everything. This commitment is evident in their support structure, which is designed to address and resolve player inquiries and issues promptly. The support team is accessible seven days a week, from 8 am to 00 am CET, providing a considerable window for players across different time zones to reach out for help.
In my experience dealing with HeySpin Casino’s customer service, I had questions about how quickly I could get my money after winning. I decided to use their email system to ask my question. The HeySpin casino email address is [email protected]. This system is rather easy to use. You just send your question through a form on their website, which is a method most people can easily handle.
Even though talking to someone directly through live chat is the quickest way to get help, HeySpin also has a pretty thorough FAQ section. It covers a lot of common issues, so you might find your answer there without needing to ask. It’s important to mention there is no HeySpin casino contact number for phone support, and it doesn’t use messenger apps for customer service, which might only be ideal for some. Still, their email and live chat options work well for answering questions.
I got a reply to my email faster than I expected, in just a few hours. The response was clear and gave me all the details about how they handle withdrawals, including how long it usually takes, depending on your method. I was satisfied with how they handled my question, which speaks well of their customer support.
Expert's Rating
Customer Care3.9
Based on all of this, I’d rate HeySpin’s customer service as 3.9 out of 5. The team is professional and efficient in dealing with questions and concerns. The main thing they could do better is to be available all the time, 24/7, and maybe add more ways to get in touch, like a phone line, to meet the needs of different players. But overall, HeySpin is committed to taking care of its customers with quick and helpful support.
At HeySpin Casino, following KYC (Know Your Customer) and account verification rules is crucial for a safe and law-abiding online gambling. This process guarantees that gambling remains fair and transparent, keeps it away from criminal activities, and safeguards players. HeySpin Casino carries out detailed checks to confirm the identity and background of its customers, similar to banks’ practices.
When you want to verify your account or request a withdrawal, you’ll need to provide:
A government-issued ID (like a passport or driver’s licenсe) to prove your identity and age.
Documents that show where your money comes from or your income, such as payslips, pension statements, bank statements with consistent income, proof of selling property or receiving an inheritance, trading statements, or your most recent tax return documents.
Make sure the documents you submit display your name, address, and financial activities, including any money you’ve deposited at HeySpin Casino. You should hide sensitive information like account numbers.
Verification of the source of your funds might be required when you request a withdrawal or at other moments the casino chooses. It’s best to complete the verification process promptly, ideally before making a withdrawal request, to avoid any potential delays. HeySpin Casino strives to complete verification within 48 hours, although this timeframe can vary depending on the specific requirements of the verification process. Should you run into any issues or delays with the KYC process, the support team at HeySpin Casino is available through contact details or Live Chat during their hours.
HeySpin Casino’s KYC and account verification process is thorough, showing its dedication to safety and following laws. The process is designed to be user-friendly, offering several ways to submit your information. Although collecting the necessary documents may take some time, the clear instructions and intuitive document uploader simplify the process. In my case, the verification was done within the expected time, making it easy to get back to playing games without hassle.
HeySpin Sportsbook
The Sportsbook section at HeySpin presents a sleek and modern interface, distinctly more refined than its casino counterpart. It offers a comprehensive list of sports markets on the left, centring in-play events for all markets, alongside the capability to toggle odds display formats akin to what seasoned sportsbooks provide. This intuitive setup and a detailed betting rules section enrich betting by clarifying bet types and market specifics.
HeySpin covers a hefty range from traditional sports like football and horse racing to burgeoning domains such as esports. The bet types available accommodate various strategies and preferences, including:
Single Bets: Focused on the outcome of a single event.
Combination Bets: Merging several bets into one for potentially higher returns.
Accumulation Bets: Permitting a wide array of bets to be combined, with total odds reflecting the combined individual odds.
System Bets: Offering a chance to win even if not all picks are correct, contrasting with the all-or-nothing nature of accumulators.
Banker Bets: A crucial part of a system bet that must win for the bet to succeed.
Jackpot Bets: Regular bets placed on fixed games, settled according to the result of the fixture.
HeySpin’s Sportsbook is not just about the wide range of sports you can bet on or the different types of bets you can place. It’s also about the extra perks you get as you bet, especially with the sports bonuses.
Welcome Promotion
New users are greeted with a £10 Free Bet upon depositing and betting £15 on any sport, with the free bet being applicable on selections with total odds of 4/5 (1.80) or higher. This offer requires a minimum deposit of £15, and the winnings from the free bet come with no wagering requirements, allowing for immediate withdrawal. Notably, deposits via PayPal, Neteller, Paysafe, Skrill, or Skrill 1-Tap are excluded from this promotion.
HeySpin Boost
The HeySpin Boost elevates potential winnings on combo bets starting from 4-fold selections, with the bonus percentage increasing with the number of selections, up to a 77% boost for 15-folds. The extra winnings are capped at £11,000, applying to pre-event selections across all sports, excluding horse racing selections which must be fixed odds on the race day. This promotion excludes bets with partial win outcomes like Draw no Bet or Asian Handicap.
Expert's Rating
Sports Betting4.5
HeySpin’s Sportsbook is pleasing with its user-friendly interface, broad market coverage, and variety of bet types, which appeal well to both novices and seasoned bettors. The promotions, particularly the welcome offer and combo boost, add significant value, albeit with certain restrictions. Given the comprehensive sports coverage, clarity of bet types, and the value-added through bonuses, HeySpin’s Sportsbook section earns a strong 4.5 out of 5. While my opinion stays highly positive, there are minor deductions for the exclusions related to specific bonus payment methods.
HeySpin Casino has a mixed bag when it comes to player feedback on TrustPilot. With a rating of 2.1 out of 10 from 304 reviews, it’s clear that not everyone’s having a great time. A fair chunk of players have raised some red flags about their gameplay, mentioning that it felt like the odds were against them more often than not, with some also pointing out a less-than-ideal verification process that left them feeling uneasy. Delays in getting hold of winnings were another sore point for many, suggesting HeySpin could do with tightening up their act in areas like game fairness, clearer communication, and quicker payouts.
That said, it’s not all doom and gloom. Players are tipping their hats to HeySpin for sorting out their withdrawals without much hassle and for providing customer service that actually seems to care. The casino’s effort to reply to 87% of the negative comments within a couple of weeks is a decent move, showing they’re at least trying to fix things up where they can.
HeySpin Casino has its ups and downs, according to the gaming crowd on TrustPilot. While they are on the ball with responding to player concerns and offering a varied game lineup, it’s pretty clear they’ve got some homework to do. Working on making the gameplay feel fairer, speeding up those withdrawals, and making the whole verification thing a bit less difficult could really help them level up in the eyes of their players.
CasinoGuru
Looking at what people say about HeySpin Casino on Casino Guru, it’s clear there’s a mix of good and bad. Out of 7 reviews, you’ve got folks who are pretty ticked off about a few things and others who think the casino’s doing alright.
A couple of players are really unhappy with how HeySpin handled their accounts. One person got wrongly tagged as being underage, and another had issues with getting their winnings out, blaming poor service and even accusing a staff member of messing with their account balance. There’s also talk about unexpected fees that didn’t sit well with some, especially when cashing out.
On the flip side, some players like the variety of games HeySpin offers, giving shoutouts to the slots and the fluid verification and support chat. Some appreciate the casino’s focus on slot games, saying it makes for a good go-to spot for slot fans. The bonuses and deals are hitting the mark for some users, keeping them interested and making them return for more.
But it’s not all a cakewalk. Complaints about the site’s policies, especially around charges on winnings and the hoops some have to jump through to get their money, show there’s room for improvement. While the casino has a decent setup with its games and support, these sticking points about fairness and transparency make some players think twice.
HeySpin Casino is getting mixed reviews from its users. There’s enough praise to show its potential, especially with its game selection and user support. However, the criticisms, especially around how it handles money and accounts, highlight areas where it needs to step up its game. For anyone thinking about jumping in, these reviews.
AskGamblers
On Ask Gamblers, HeySpin Casino scores pretty well with a 9.1 out of 10 from 16 reviews, showing a lot of players are happy with their time there. People really like the big selection of games, how easy it is to find what you’re looking for, and the welcome bonuses that give you a nice boost from the start. Getting money in and out is usually hassle-free, and they also handle the paperwork.
But it could be better. Some folks have bumped into issues like getting charged for deposits, games glitching out at crucial moments, and waiting longer than they’d like to pull their winnings out. The whole thing with needing to send in ID and other docs is understood to be pretty standard, but not everyone is happy about having to go through it.
HeySpin’s been actively responding to some of the feedback, which is a good sign they’re trying to fix problems and help out where they can. Players are saying they’d like more ways to cash out, including using Bitcoin or other cryptocurrencies, and they’re always on the lookout for new games to keep things interesting.
Most players seem to like playing at HeySpin Casino, pointing out its solid game collection, nice bonuses, and helpful customer service. They could work on a few spots, like speeding up withdrawals and adding more game variety, but they’re also good at listening to player feedback, which shows they’re keen on improving things.
Final Verdict
Reflecting on my interactions with HeySpin Casino, I’ve come to appreciate its well-rounded offering that appeals to a wide audience, yet I also see room for improvement. The sportsbook, while not the centrepiece, complements the casino nicely, offering a decent variety of markets and bet types. However, the standout feature for me has been the user-friendly interface, particularly within the sports section, which outshines the casino interface in sleekness and ease of navigation. The casino’s variety of payment methods is also worth praise, especially since no fees are involved.
HeySpin Casino is a solid gambling website that will likely appeal to casino players and sports betting fans looking for a simple, fun gamble. The areas for improvement, particularly regarding game organisation and bonus offerings, prevent it from being the best in the field. However, its strengths in customer support, payment processing, and overall usability make it a commendable choice. Balancing the pros and cons, I’d rate HeySpin Casino a solid 4.1 out of 5.
For those inquiring about a loyalty program at HeySpin, the answer is that, unfortunately, there isn’t one available for UK players. This might be a downside for players who appreciate being rewarded for their loyalty and continuous play at an online casino.
Are HeySpin games fair?
Concerns about fairness in online gaming are common, and I’m pleased to report that HeySpin takes this seriously. All games on the casino are powered by a Random Number Generator (RNG), guaranteeing that outcomes are entirely random and fair. This system is rigorously tested to guarantee fair play, giving players peace of mind that no one manipulates the game results.
How do I check my wagering requirement progress?
Players interested in tracking their bonus wagering progress at HeySpin can easily do so. Accessing the “My Account” section after logging in lets you view detailed information on “remaining wagering requirements.” This feature allows players to track how close they are to meeting their bonus conditions.
Can I see my deposit history at HeySpin?
Yes, HeySpin provides access to your past deposit information. By going to “My Account” and then to the “Transaction History” tab, you’ll find an option to select “My Deposits.” From there, you can choose the timeframe you’re interested in, press ‘Show History,’ and all your deposit details will appear.
How to change my HeySpin password?
Changing your password at HeySpin is a hassle-free process designed for user convenience. First, log in with your existing credentials, head over to the ‘Menu,’ and click on ‘My Account.’ There, you’ll find a ‘Change Password’ link. After filling in the necessary fields and confirming the change, your password will be updated, guaranteeing your account’s security is maintained.
Can I deposit with a credit card at HeySpin?
In compliance with UK Gambling Commission (UKGC) regulations, HeySpin does not accept credit card deposits from UK players. This rule is part of wider measures to certify responsible gambling practices and protect players from potential financial harm associated with credit card gambling.
Have you had any prior experience with this casino?
3.0
August 2, 2023
Charlotte Robinson
United Kingdom
Like
What really stands out about HeySpin Casino is the extensive range of payment methods they accept. This versatility not only makes it easy to deposit and withdraw funds but also accommodates a wide variety of preferences, making the process very user-friendly. HeySpin Casino boasts a diverse portfolio of games, ensuring there's something for everyone. Whether you prefer classic casino games or the latest slots, HeySpin Casino offers a great mix. The quality and variety in their game selection significantly enhance the overall gaming experience.
Unfortunately, HeySpin Casino doesn't offer a VIP program, which can be disappointing for players who enjoy being rewarded for their loyalty. While the gameplay is enjoyable, the lack of a reward system for regular players can be a significant drawback, especially when compared to other platforms that offer such incentives.
4.0
July 6, 2023
Emily Richardson
United Kingdom
Like
HeySpin Casino certainly knows how to attract new players. Their welcome offer is one of the best I've seen, giving newcomers a fantastic starting point. This greatly enhances the initial gaming experience and provides a strong incentive to join the platform. For those who enjoy playing casino games on the go, HeySpin has done an excellent job. Their mobile casino is fully optimised and runs smoothly on various devices. It's easy to navigate, making it a breeze to find and play your favourite games wherever you are.
A cons to HeySpin Casino is the lack of any promoted no deposit bonus. This kind of bonus is always appealing as it allows you to play without any initial deposit, thus enabling you to try out the platform risk-free. It would be a welcome addition to their range of promotions.
4.0
March 30, 2022
Jorge Emfaus
United Kingdom
Like
Tried out this casino this summer. So far high RTP and support were there to help me when one of my withdrawals was not instant and solved it in minutes
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