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#Ad, 18+, GambleAware.org | New Players only. Up to £20 bonus OR up to 20 (9p) free spins locked to Cleopatr...a's Prizes after complete registration. In cases where Bonus credit is awarded, this can be used as Free Spins where the max win of £20 bonus credit can be used for 50 spins at £0.40 per spin. Win paid as bonus credit. 40x wagering requirement. 3 day expiry. Max win from playing the free spins or the bonus set at £10. Full Bonus T&C Show more
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Casino 2020 once held the promise of a unique mobile casino for UK players, offering exclusive slots and attractive bonuses for both new and existing customers. However, following the suspension of its licence, the future of this online casino remains to be determined.
In this Casino 2020 review, Gamblizard goes into all the ins and outs of this mobile-first website, looking at its game selection, past Casino 2020 promo codes, and the implications of its licence suspension. Discover what set Casino 2020 apart and what potential players need to know before considering any future interaction with this online casino.
It is with regret that Casino2020.co.uk has chosen to give up its operating licence voluntarily. Consequently, our members will be unable to make deposits or utilise our services. However, we prioritise the security of our members. Rest assured, all existing funds in accounts are safe and can be withdrawn as per our terms. Please access your individual accounts for guidance on fund withdrawal or further information about this decision. Our customer support, accessible via the Support section, can answer any concerns.
Krisztina VargaEx Affiliate Manager, In Touch Games
Up until recently, Casino 2020 was trying to make its mark in the UK online gambling market. The casino was owned by In Touch Games Ltd, which was proud of its unique mobile-first design and exclusive games that couldn’t be found anywhere else.
What really set this casino apart was its focus on slot games, with a range of unique titles designed to appeal to all players. The brand’s promotions were also a big draw, with a generous joining offer and ongoing Casino 2020 bonuses.
While Casino 2020 might not have had the biggest game library compared to some competitors, it made up for this with its easy-to-use interface and mobile-friendly design. This made it the perfect pick for players in search of a simple and accessible gaming environment with plenty of unique slots.
In 2021, the casino won Best New Slots Site at the BingoPort Players’ Choice Awards. However, it looks like its future is now in doubt as its operating licence has been suspended. If you want to keep up with the latest news on the Casino 2020 brand, be sure to check back regularly for updates to this review on Gamblizard. And, of course, check out our handpicked list of the newest online casinos.
Parent Company | Website Link | Head Office Address | CEO | Employee Count |
---|---|---|---|---|
In Touch Games Ltd. | casino2020.co.uk | 156 Great Charles Street, Birmingham, B3 3HN | BUTLER, Charles Alistair Neilson | 201-500 |
Prior to its closure, Casino 2020 operated under a licence issued by the UK Gambling Commission (UKGC) with the number 002091-R-104264-033. This licence was held by In Touch Games Ltd., the casino’s parent company.
Casino 2020 has had its fair share of regulatory issues despite holding a UKGC licence. It faced its first regulatory action in 2019 and was hit with a £3.4 million fine for social responsibility, money laundering and marketing failures in 2021. It was fined a further £6.1 million in January 2023 for similar failings. These repeated instances have led to questions being asked about the casino’s commitment to player protection and responsible gambling practices.
In September 2023, the UKGC suspended Casino 2020’s licence due to suspected breaches of licence conditions related to money laundering, fair terms, and reporting. Shortly after, In Touch Games Ltd. surrendered the licence, effectively ceasing Casino 2020’s operations in the UK.
Feature | Status at Casino 2020 |
---|---|
SSL encryption | Yes |
Deposit Limits | Yes |
Activity Limitations | Yes |
Self Exclusion | Yes |
Protection of Minors | Yes |
Problem Gambling Organisations | Yes |
While Casino 2020 implemented measures like SSL encryption, deposit limits, and self-exclusion options, its repeated regulatory breaches cast a shadow over its overall commitment to player safety.
I’d give Casino 2020’s past safety and licensing a 2 out of 5. The repeated regulatory issues and licence suspension make it difficult for them to build credibility despite the initial UKGC licence and the presence of player protection tools. As a player, I would have been cautious about depositing funds at Casino 2020 due to these concerns.
Casino 2020 kept players entertained with a range of bonuses and promotions. New players could sign up and receive a no deposit bonus, often in the form of extra spins or bonus credit. Deposit bonuses were also available, potentially increasing the initial deposit with bonus funds.
Loyal players were offered the Game of the Month promo, providing regular opportunities to earn bonus rounds or credit on newly released games. The casino also frequently ran weekly promotions and special offers to reward active players. While Casino 2020’s promotions may not have been as numerous as those offered by some more prominent brands, they aimed to provide a steady stream of rewards.
Before it ceased operations, Casino 2020 sought to draw in new players with a generous welcome package. The sign up offer did not require any bonus code and consisted of a multi-tiered system of deposit bonuses and free spins.
Upon making their first deposit of at least £10, new players could receive an up to 200% first deposit bonus, potentially reaching £100 in bonus funds. The second deposit also came with a bonus of up to 100%, potentially doubling the player’s funds up to £200.
The third deposit triggered a different kind of welcome bonus – Casino 2020 free spins. By depositing £200, players could potentially receive up to 400 FS on the Cleopatra’s Prizes slot game. Each free spin was valued at 9p.
However, all bonuses, including those from the welcome package, were subject to a 40x wagering requirement. This meant that any winnings derived from bonus funds or free spins had to be played through 40 times before they could be withdrawn. Additionally, the maximum stake allowed while using bonus funds was £5.
Up until the suspension of its licence, Casino 2020 was known for frequently offering no deposit bonus deals to newcomers and regular players. These promotions typically involved free spins on selected slot games, such as Cleopatra’s Prizes, or bonus credit that could be used on various games.
The most notable no deposit bonus at Casino 2020 was available upon login for new players. They could receive up to 20 FS no deposit or up to £20 in bonus credit simply by registering and verifying their account. There was no need for a promo code to claim this offer.
In addition to the sign up offer, Casino 2020 also ran regular promotions like the Game of the Month bonus, which sometimes included no deposit free spins or bonus credit. These promotions were an excellent way for players to try out new games without using their money.
While Casino 2020 no longer offers any bonuses due to its closure, players looking for similar promotional deals can find a variety of options on Gamblizard’s no-deposit bonus offers page.
Important Note: It’s crucial to remember that all bonuses, including no deposit bonuses, came with terms and conditions, such as wagering requirements and maximum win limits. Always read the fine print before claiming any bonus to avoid any surprises.
Casino 2020 promotions were generally quite good. I found them to be a 4.3 out of 5. The welcome package was particularly attractive. It included bonus spins and deposit matches to get new players started. I also noticed that they kept things interesting for returning players with regular offers, such as the Game of the Month promotion. The bonuses were always readily available, and there were no long waits or complicated procedures to claim them.
Casino 2020 wasn’t your average online casino. All of their games were developed internally by the In Touch Games team so that you wouldn’t find them anywhere else. The focus was definitely on mobile, so if you were looking to play games on your phone, you would be well served here. But if you were into things like live casino, bingo, slingo, poker or other table games, you’d be out of luck. They were all about slots, with over 50 to choose from, and a whopping 40 of those had progressive Mega Jackpots. They released new games every month, so there was always something fresh to try.
Game Type | Quantity |
---|---|
Slots | 50+ |
Mega Jackpots | 40+ |
Megaways | ❌ |
Scratchcards and Instant Wins | ❌ |
Live Casino and Table Games | ❌ |
Bingo | ❌ |
Slingo | ❌ |
Casino 2020 didn’t hide anything when it came to how much their games paid out. They put the Return to Player (RTP) percentages right out there for everyone to see. This meant you could easily check out how much each slot game was likely to give back and pick the ones that suited you best.
Instead of having a free demo mode, Casino 2020 let you try out games without paying by using no deposit bonuses. These were up for grabs as part of the welcome offer or the Game of the Month promo. It was a clever way to let you get a feel for their unique games and potentially win some cash, too.
The catch was that the RTP for many of their popular games was a bit lower than the usual 96.00% you find in most casinos. This doesn’t mean the games were rigged, but it’s something to keep in mind when thinking about potential wins.
RTP Comparison for Popular Casino 2020 Games:
Game Title | Free Spins Feature | RTP | Industry Standard RTP |
---|---|---|---|
Lucky 7 Slots | 3-5 FS symbols = 5-9 FS | 93.78% | 96.00% |
Raging Bull | 3-15 FS symbols = 3-30 FS | 93.96% | 96.00% |
Viking Lightning Spins | 3 FS symbols = 5 FS | 94.11% | 96.00% |
Mandarin Queen | 3-5 FS symbols = 5-9 FS | 94.13% | 96.00% |
Lion Spirit | 3 FS symbols = up to 5 FS | 93.88% | 96.00% |
Supernova Crush | 3-5 FS symbols = 5-9 FS | 94.04% | 96.00% |
Casino 2020’s game selection boasted over 50 unique slot titles. The casino offered a variety of themes, from classic fruit machines to royalty and space exploration. There was likely a slot game to suit your tastes, no matter your preference.
Another thing to know is that all of the slots here were exclusive to this online casino and its related sites. This also means that Casino 2020 didn’t have the same variety of games as casinos that featured slots from other providers.
Casino 2020 had over 40 slot games linked to a huge progressive Mega Jackpot. This prize pot got bigger with every spin, meaning there was always a chance to win a life-changing amount of cash.
Whereas some casinos have loads of different jackpots, Casino 2020 kept it simple with one massive prize. The Mega Jackpot could be won on any spin of any of the eligible slot games, regardless of the amount wagered. This made it a potentially lucrative prospect for all players, as even a small amount could result in a significant payout.
You had to get five jackpot symbols in a row on a win line to hit the Mega Jackpot. These symbols were different for each game, but they were usually easy to spot. Once someone won the jackpot, it would reset to £20,000 and start growing again.
Game Title | Win Lines | RTP | Min. & Max. Bet Per Line |
---|---|---|---|
Heaven or Hell Wilds | 15 / Locked | 94.33% | £0.01 – £2.00 |
Harlequin Wins | 15 / Locked | 92.00% | £0.01 – £5.00 |
Mega Trail | 15 / Locked | 94.00% | £0.01 – £5.00 |
Sir Mixalot | 15 | 94.02% | £0.01 – £5.00 |
Hot Chilli Spinner | 20 / Locked | 94.00% | £0.01 – £5.00 |
Thunderlords | 15 / Locked | 94.03% | £0.01 – £10.00 |
Aces Fly | 15 / Locked | 93.93% | £0.01 – £5.00 |
Spin a Clue | 20 / Not Locked | 94.13% | £0.02 – £20.00 |
Heaven or Hell Wilds | 15 / Locked | 94.33% | £0.01 – £2.00 |
I’d rate the game selection at Casino 2020 as 3 out of 5. While the exclusive slots were a unique selling point, and the mobile interface was user-friendly, the lack of variety beyond slots was a drawback for me. I prefer a more comprehensive range of games, including table games and live dealer options, which Casino 2020 didn’t offer. Additionally, the RTPs for many of the slots were slightly lower than the industry average, which could be a factor for players seeking optimal payouts.
Casino 2020 was designed with mobile users in mind, with the website and games optimised for use on smartphones and tablets. This focus made it an excellent choice for those who prefer to play on their portable devices.
All games developed by In Touch Games were adapted for mobile play, ensuring a consistent gaming performance across devices. The mobile site was basically the same as the desktop version, with all the same features, like access to the entire game library, promotions, and customer support. There was no need to download a separate app, as the casino could be accessed directly through a mobile browser.
App Availability | No app available |
---|---|
Compatible Devices | Smartphones and tablets |
Access Method | Mobile browser |
Game Availability | All games optimised for mobile |
Features | Same as the desktop version |
Software | HTML |
I’d give Casino 2020’s mobile compatibility a solid 4 out of 5. The mobile site loaded quickly, even with a mobile data connection, and the games ran without any noticeable issues. The navigation was intuitive, and I didn’t come across any problems accessing any features. While the lack of a dedicated app might be a disadvantage for some, the mobile site’s performance made up for it, providing a solid mobile gaming offering.
Casino 2020 provided a limited selection of payment methods available, primarily focusing on options convenient for mobile users. This included debit cards, PayPal, and Paysafecard, with a minimum deposit of £5 for all methods except mobile phone billing.
A unique feature of Casino 2020 was its Pay by Phone option. This allowed players to deposit funds directly through their mobile phone bill, adding a layer of convenience for those who preferred to use something other than debit cards or e-wallets. The minimum deposit for this method was £3.
Payment Method | Min Deposit | Processing Time | Fee |
---|---|---|---|
Debit Cards | £5 | Instant | None |
PayPal | £5 | Instant | None |
Paysafecard | £5 | Instant | None |
Pay by Phone | £3 | Instant | None |
Pay by Phone was designed to make depositing funds quick and easy. Players could choose to make a deposit of £3, £5, or £10, which would then be added to their next mobile phone bill. This method was a big draw for players who wanted to keep track of their spending, as it didn’t involve entering card details or using a separate e-wallet.
It’s worth mentioning that there was a daily limit of £30 for Pay by Phone deposits to promote responsible gambling. While it was handy, this option might not have been ideal for players who needed larger deposit amounts.
I’d rate the deposit methods at Casino 2020 as 3 out of 5. The Pay by Phone option was a unique and convenient feature, and the absence of fees for deposits was a plus. Personally, I found the inclusion of PayPal and Pay by Phone useful for different types of deposits. However, the lack of additional e-wallet options might have been a drawback for some players who preferred a wider range of choices.
Casino 2020 offered a few options for withdrawing winnings, including bank transfers, debit cards, and PayPal. The minimum withdrawal amount was generally £10, but for players who hadn’t yet made a deposit, it was higher, set at £30 for UK players and €50 for non-UK players.
The casino also had a rule about bonuses. If you won money using a bonus that didn’t need a deposit, you could only cash out a maximum of £50 (or equivalent in other currencies) until you made at least one deposit.
There was a £3 fee for withdrawals under £10, which could eat into smaller winnings. However, there was no maximum withdrawal limit mentioned in the terms and conditions.
Casino 2020 aimed to process withdrawals for depositing customers within one working day, which is fairly standard for online casinos. However, the withdrawal time was longer for players who still needed to make a deposit, taking up to three working days. It’s worth noting that additional verification checks could also delay the process.
Payment Method | Min Withdrawal | Withdrawal Time | Fee |
---|---|---|---|
Bank Transfer | £10 | 1-3 working days | £3 (if under £10) |
Debit Cards | £10 | 1-3 working days | £3 (if under £10) |
PayPal | £10 | 1-3 working days | £3 (if under £10) |
I’d give the withdrawal process at Casino 2020 a 3 out of 5. The processing time was reasonable for depositing players, but the fee for smaller withdrawals was a downside. Personally, I found their cash out process simple, with my funds usually arriving within the stated timeframe. However, the lack of additional withdrawal options and the fee for smaller amounts could be seen as a negative for some players.
Casino 2020 offered several ways for players to get in touch with their customer support team. The main methods were email and live chat, with the live chat option available 24/7, but only after you’d registered and logged in.
For those who preferred speaking on the phone, there was a dedicated number you could call, or you could request a callback by texting a shortcode. The casino also had an FAQ section with answers to common questions, which was accessible to everyone, even if you didn’t have an account.
While Casino 2020 didn’t offer support through messenger apps, the available options were sufficient for most players’ needs.
Support Option | Availability | Average Response Time |
---|---|---|
Live Chat | 24/7 (for registered users) | Quick |
Contact Form | N/A | N/A |
Yes | Within a few hours | |
Phone | Yes | N/A |
I would give Casino 2020’s customer support a 4 out of 5. The live chat was the best way to get help quickly and easily. The support agents were friendly, knowledgeable, and got to the bottom of all queries quickly. While it was a bit of a letdown that unregistered users couldn’t access live chat support, the service itself was rather good overall.
Casino 2020 was a unique offering in the UK’s online casino market. As a primarily mobile-focused casino with exclusive games and generous promotions, it had the potential to appeal to a specific audience. The mobile site was well-designed and easy to navigate, and the regular bonuses kept things interesting. However, the lack of game variety, the absence of a demo mode, and the below-average RTPs on many games were definite drawbacks.
The most concerning aspect was the casino’s history of regulatory issues and the eventual suspension of its licence. This raises serious questions about the operator’s commitment to player safety and responsible gambling practices.
Should Casino 2020 ever reopen under new management and a fresh licence, there are several areas for improvement. Expanding the game selection beyond slots, offering a demo mode, and increasing the RTPs of its games would all be positive changes. Additionally, a stronger focus on transparency and responsible gambling practices would be crucial to rebuild trust with players.
The Paying by Phone Bill option at Casino 2020 allowed players to deposit funds effortlessly. By selecting the ‘Phone Bill’ option in the deposit menu, players could choose their deposit amount. This amount was then added to their casino account and confirmed via SMS, providing a record of spending. The payments were charged to the phone bill associated with the mobile number registered to the casino account. Despite the convenience and ease of this method, it’s essential to remember that Casino 2020 has now closed, so this payment option is no longer available. Past transactions would still be reflected on the respective phone bills, offering a clear record of previous deposits.
Yes, players could use Pay by Phone to receive bonus offers from Casino 2020. Bonus offers were available to all players, regardless of deposit method, providing chances to win prizes and free spins. New players also had access to attractive Welcome Bonus offers. This inclusive approach allowed every participant to benefit from the promotional deals, regardless of their payment choice, fostering an accessible and rewarding gaming environment.
A Deposit Match at Casino 2020 occurred when a deposit was made, resulting in a percentage of the deposit being matched with additional Bonus Credit. This boost allowed players to explore more online slots and gain extra rewards from Casino 2020. Additionally, Deposit Free Spins were provided after a deposit was made, offering players the opportunity to spin the reels without extra cost. These Deposit Bonus Free Spins enabled players to play the slots for free after making a deposit. Since Casino 2020 has now closed, these features are no longer available, but they previously provided a valuable chance for players to maximise their deposits and extend their playtime.
At Casino 2020, all bonuses and promotions had a wagering requirement of x40. This meant that any bonus credited to one’s account, such as Deposit Free Spins and Deposit Boosts, needed to be wagered 40 times before it could be cashed out. For instance, if one had £50 Bonus Credit, it had to be wagered £2,000 before the credit could be withdrawn. Any winnings from one’s own money could be cashed out anytime, along with any unspent deposits. For more details, the wagering requirements page provided further information. It’s important to note that Casino 2020 is now closed, and this information is provided for reference regarding past conditions and requirements at the now-closed casino.
An online slot for money is a game of chance where players spin reels to win a prize. These games require no special skill or strategy. Playing for money means players wager cash rather than tokens or points. Casino 2020 did not accept cryptocurrency for payments or deposits, allowing players to avoid concerns about the fluctuating value of digital currencies. Instead, they received monetary rewards directly. With the closure of the casino, it is essential to understand that the focus was on providing cash prizes only, offering a clear way to participate in and appreciate the game. The simplicity of cash-based transactions brought clarity and convenience for players, making the gaming process easy and uncomplicated.
When considering which online slot at the now-closed Casino 2020 paid out the most in cash, it is important to understand that money slots in the UK are games of chance, making it difficult to pinpoint the most lucrative game. However, focusing on high RTP games is recommended. The RTP, or ‘Return to Player’ value, represents the percentage of money wagered that will be returned to the player over time. The higher the RTP, the more favourable the game. Casino 2020, while operational, featured popular options such as Cleopatra’s Prizes, offering an ancient theme, and Viking Lightning Spins, known for its wild symbols. Even though the casino is now closed, these games were favoured for their themes and potential returns. Checking the RTP of each game can guide players towards more rewarding options, ensuring an informed choice when selecting slots to play.
The no deposit free spins at Casino 2020 were indeed free and could be quite rewarding. For instance, the Welcome Bonus offered up to 20 free spins for new players aged 18 and over. These free spins were locked to Cleopatra’s Prizes and were available for three days after registration. Players could use these spins without making a deposit. However, any winnings from these spins were subject to a 40x wagering requirement, and the maximum win from these free spins or the bonus was capped at £10. Though the casino is now closed, these offers allowed players to spin the reels without spending their own money initially. It provided a way to explore the games while having a chance to win, albeit with the need to meet the wagering requirements before cashing out any winnings. This approach gave players an opportunity to try their luck without a financial commitment upfront.
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