Plaza Royal Casino

The brand operates under the licence of the UK Gambling Commission (UKGC) with the account number 39483, granted to AG Communications Limited. This is one of the most stringent gambling authorities globally and thus a reliable source of trust for those who are not familiar with the licensing process.

Licence details are located in the footer of the website, and the link directs to the UKGC’s official register, so casino clients can easily check the brand’s authenticity without needing to search for any other databases.

Plaza Royal Casino similarly features a separate webpage specifically addressing Responsible Gaming. The website not only provides users with handy tools such as setting maximum deposits, taking breaks, and quitting, but also connects them to major third-party organisations like BeGambleAware, GAMSTOP, and GamCare.

Usability Facts for Player Safety

There is a secure SSL encryption, and the full range of responsible gambling measures included, yet it has no two-step verification, which is one aspect that can be improved for the security of accounts. However, with identity verification, government supervision, and readily available gambling control tools, Plaza Royal continues to be a compliant and reliable operator in the UK market.

For UK players, the Plaza Royal Casino has six main deposit options, which are Visa, Mastercard, PayPal, Skrill, Trustly, and MuchBetter. All these methods are promoted as instantaneous and without any extra charges. The lowest deposit you can make is £10; the default amount shown on the deposit screen is usually higher (e.g., £40 or £50).

It’s advisable for the new users to type in the exact amount they want to deposit so that they do not exceed their budget.

Deposit Methods at Plaza Royal Casino in Detail

After the login, players are directed to the main menu, where they should select “Cashier”. Following the “Deposit”,the preferred payment method and desired amount can be chosen. In all the cases tried, the deposits were credited almost instantly.

I deposited £10 and £50 via Visa, PayPal, and Trustly. In every instance, the money was credited to the account in less than 2 minutes. PayPal was extremely fast, as the balance was updated right away.

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Plaza Royal Casino has a simple and basic selection of promotions, which are mostly directed to new players. They have not included a no deposit bonus, and a loyalty program is not offered either, which puts a limit on the long-term value for regular users. Though the site does have occasional campaigns, the total number of online slot offers available at Plaza Royal Casino is much less than that of other casinos, which give out more bonuses.

Plaza Royal Casino has a collection of over 1,300 games that includes all the basics: online slots, table games, and a very active live casino area. Slots are by far the most popular type of game, thus making the site perfect for those who prefer to play reels with a high volume in both classic and feature-rich formats.

The total number of games is quite good; however, some categories like bingo, arcade games, and virtual sports are either missing or hardly represented, which limits the attraction for players who seek a wider range.

As for the providers, Plaza Royal is cooperating with acclaimed developers like NetEnt, Play’n GO, Red Tiger, and Evolution Gaming.

On the downside, there is no specific page with RTPs, and this information has to be accessed through each game. Like most of the UK casinos, Plaza Royal grants demo (free play) access to the majority of games, but it requires registration first.

Available Games

Slots

Plaza Royal Casino has a slot selection from famed developers like Pragmatic Play, Red Tiger, Play’n GO, and NetEnt. The slot catalogue is less varied than that of the very largest UK casinos, yet it still offers a well-rounded variety of new video slots, Megaways, Drops & Wins, and a few jackpots.

I began testing the slots with Book of Dead, which remains popular for its bonus round; after 10 spins, I finished £0.48 down.

Reactoonz was next, and although its cascading grid added momentum, my first 10 spins still ended £0.73 down.

Lastly, Starburst ran the easiest and, as expected, paid modestly with just £0.22 profit after 10 spins.

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Live Casino

Plaza Royal Casino is the place to be for all the players who like real-time interaction and very good quality, as it has over 200 live dealer games. The live lobby is predominantly taken care of by Evolution Gaming, while there are also a few tables from StakeLogic Live, both of which are well-known and reliable companies in the live casino sector.

I kicked things off with Lightning Roulette, which ran effortlessly with a £0.20 minimum bet and responsive dealer chat. After five spins, I ended £0.60 down, though the multipliers kept it interesting.

Mega Ball was a highlight. It took longer between rounds, but the £0.01 minimum bet and fast-paced number draws resulted in a £3.40 profit after ten rounds. If you’re patient, it’s a fun pick.

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Other Games

Plaza Royal Casino presents a small assortment of specialty games, a selection of Slingo, scratch cards, and a few arcade-like titles. It is possible that these games are not very much advertised on the website and that their quantity is significantly lower than the major categories, but they provide players who want to play less seriously the unconventional formats.

I tested Slingo Rainbow Riches first; it’s fun, offering a mix of slots and bingo. After five rounds, I came out £1.80 ahead.

Mines was next; this one was attractive for its customisable volatility. After five quick rounds, I finished £0.90 down but appreciated how much control the game gave over risk levels.

Finally, Slingo XXXtreme had strong payout potential, but after four rounds, I ended up £2.00 down. Still, it’s a solid pick for players who like more volatile formats with bonus options.

Jordan Conroy Editor

Plaza Royal Casino offers a hearty combination of slots and live dealer games, along with some under-the-radar arcade and Slingo titles. The issues of the inadequate search functionality and the lack of a central RTP database make it harder to browse around. The quality of gaming is good, but the site could still be of better use if it were to have better filters and a wider selection of games.

Besides the usual credit cards and eWallets, Plaza Royal Casino also has PayPal and some bank transfer options as its trusted withdrawal methods. All the alternatives allow a minimum withdrawal of £10, which is the same as the deposit one.

Plaza Royal Casino has adopted a user-friendly withdrawal process that is outlined in the casino’s help pages. To start withdrawing, players just have to click on their account balance and choose the withdrawal option. After that, they will see a summary slide with their payment methods and balance, and then they will enter the withdrawal amount.

Withdrawal Methods at Plaza Royal Casino in Detail

KYC Process

As all the trusted casino sites in Britain, Plaza Royal has a verification process. You can sign up and deposit without being checked right away, but the KYC (Know Your Customer) will be initiated after your first withdrawal.

Before my withdrawal request could be processed, I had to send in a photo ID and a utility bill as proof of my address. Also, the support team may want to see the documentation for the source of funds for the larger withdrawals. These steps are common practice for all UKGC-licensed sites; however, they can slow down the initial payouts if not done beforehand.

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It is quite surprising that the Plaza Royal Casino restricts its players to only withdraw in whole pounds. For instance, if a player has a total of £28.96 in their account, they are allowed to withdraw just £28, and the remaining £0.96 will be left in their account. Nevertheless, the leftover amount is not gone; players can get in touch with customer support and ask for a full-balance manual withdrawal if they want.

The company promotes the idea of “C.A.R.E. – Customers Are Everything” with a claim of support available 24/7 through live chat, email, and a contact form.

We have tried the live chat and email support during our fact-check review.

I started the live chat by asking a question about verifying my deposit and got the answer in about 4 minutes from a nice agent who communicated account details clearly and helped me with uploading my ID.

I sent an email to enquire about withdrawal times, and a detailed answer was given to me in about 2.5 hours. These results are in accordance with the casino’s stated times, although some sources indicate that live chat may not be 24/7, and phone support is not consistently listed as available.

Jordan Conroy Editor

Available Methods

No phone number or messaging service (WhatsApp, Telegram) was recognised as a contact option. When chatting through the mobile browser while not logged in, the chat window sometimes needs a page refresh; thus, the interaction is not quite as easy as on a desktop.