PlayOJO Online Casino

PlayOJO holds license number 39326 from the UKGC, which lets them run bingo rooms and casino games, and supply gambling software. This is one of the most reputable licensing organisations, by far the most reputable one in the UK, so it gives a bit of reassurance that the casino is being overseen by it.

PlayOJO also takes responsible gambling seriously. Right after finishing the registration, new players get asked about deposit limits – it’s part of creating an account. But their real ace is the SafeMate tool which is featured on all Skill on Net casinos. This clever bit of tech watches over player accounts for six months at a time, keeping an eye on money transactions, especially their frequency. It’s not just about numbers though – SafeMate compares playing patterns with other similar players and builds up a user health score.

SafeMate really has some detailed breakdowns. Players can see exactly where they spend their money and it even lets players guess their recent activity and shows them how that matches up with reality to measure how aware they are of their gambling behaviour. Most players end up in the ‘Safe’ group, but if someone starts showing signs of trouble, SafeMate lets them know with personal alerts.

Besides their tool, PlayOJO has loads more general tools too: cool-off periods, self-exclusion, game reminders or reality checks. Players who want to cut down on casino ads can find out how to do that too.

Gamblers who need extra support can find the links to all big help organisations: GamCare, GambleAware, National Gambling Helpline and many other orgs are all there with a contact number for most. Additional resources include support forums, chat rooms, and PayPlan for financial advice.

The casino protects player data with SSL encryption, I’d like them to also introduce a 2FA feature, sadly the casino lacks one. While they faced a £305,150 UKGC fine in 2023 over compliance issues as we just mentioned, PlayOJO quickly fixed these problems and improved their monitoring systems.

PlayOJO is properly strict about age checks as nobody under 18 will be able to pass the verification checks, and their account will be promptly banned. Parents worried about their kids finding gambling sites can grab filtering software like Cyber Patrol or Net Nanny straight from the casino’s site.

Security Aspects at PlayOJO Casino

I found PlayOJO’s approach to player protection comprehensive and well-thought-out. UKGC license is already proof they are managed well, but. What I liked the most was their SafeMate tool – it gives real-time updates about your gaming habits and lets you set exactly how much time and money you want to spend. The responsible gambling features go beyond standard limits, with detailed tracking tools and easy access to support services. All the tools are very accessible too, shame about the lack of 2FA though as it’d take their security to another level.

Jordan Conroy Editor

British players at PlayOJO can use one of the five payment methods for deposits: MasterCard, Visa, PayPal, Apple Pay, and Instant Bank Transfer. This is very scarce, I would love them to add more e-wallet options but it is what it is. Each deposit needs at least £10, and the deposits are instant. Players won’t find any sneaky fees here – what they deposit is what they get.

Deposit Methods at PlayOJO Casino

The deposit process itself is simple. A bright yellow deposit button sits in the corner of the screen. Click on it to head to the cashier section, pick your payment method, and put in how much you want to deposit. Easy.

I tried depositing with my usual Visa debit card first. The system showed an error message saying my details weren’t right. Bit odd, since Visa normally works fine. Switched over to the MasterCard option instead, and my £10 deposit went through instantly. The money appeared in my account right away, though this hiccup with Visa was unexpected, I never had an issue like that prior.

PlayOJO’s payment selection felt subpar to me. The available methods get the job done, but other UK online casinos offer more ways to deposit, I like variety a lot and a small list of options just doesn’t sit right with me, even though I mainly use a debit card. I had a slight issue depositing, but aside from that the process is simple on here and deposits are fast.

Jordan Conroy Editor

PlayOJO skips usual casino bonus tricks by removing wagering requirements on most of their deals entirely. While this sounds good on paper, players should note the actual casino bonus selection runs thin. The recoup chances though are another story.

Slots Welcome Offer

Newcomers get an opportunity to receive some boost out of the Welcome Promo at PlayOJO. The first deposit of yours will carry 50 free spins on Big Bass Bonanza. To qualify you need to top up just £10.

I decided to try out this deal with my own £10 deposit via Visa. Luck went my way during the bonus rounds – two particularly good spins brought in £20, pushing my total wins to £27.60. Most casinos would lock these winnings behind wagering rules, but PlayOJO let me withdraw immediately. I kept £10 in my account to try more games, but that quick withdrawal really showed the bonus value.

Jordan Conroy Editor

The spins value is just 10p but you really can’t complain given the spins are wager-free, no need to use a PlayOJO promo code either. This makes the sign up offer a good deal for bonus hoppers too.

Welcome Bonus of 500 Free Bingo Tickets

New bingo players also get their share of dun. Deposit £10 to receive both 500 bingo tickets and 50 spins for Big Bass Bonanza, quite a steal of a deal. The bingo tickets open up PlayOJO’s Feel the Fun 90-ball bingo room where you can compete for £3,800 in monthly prizes, spread across multiple daily sessions. Both ticket and spin winnings convert straight to cash with no wagering.

Daily Picks and Tournaments

Morning brings fresh rewards in the Daily Picks section at PlayOJO. Users might see deposit matches one day, bonus spins the next, or Prize Twister entries waiting in their account. These offers change completely each day, though the value tends to stay on the smaller side compared to what other casinos give regular customers. Some might require you to use a PlayOJO coupon code, so read through those terms carefully.

Tournament competitions run alongside these daily bonuses, but there’s a clear problem here. Users betting small amounts barely stand a chance at the leaderboard prizes. Big spenders dominate these contests consistently – I watched several tournaments play out and saw the same pattern every time. Unless someone plans to stake serious money, these competitions won’t offer much value.

Prize Twister

Players get to spin the Prize Twister wheel at PlayOJO for shots at a £25,000 jackpot prize. You can get your chance to spin in two different ways: either via random drops showing up during normal play or by using specific promotions that hand out Twister spins directly. Any money won through Prize Twister follows the same rules as other bonuses – straight to withdrawable balance without wagering requirements attached.

Other Deals

Rather than regular bonus deals for existing players, PlayOJO runs these temporary “Kickers” promos. They change every day without warning – you might get double the cashback rate or you might get an opportunity to give their Prize Twister a spin. The casino calls these hand-picked offers, but they need constant checking to catch anything good. Some of these also require you to use a special ‘kicker code’, so be sure to enter one and confirm you want to claim the deal to actually receive it. Once spotted, users have just 24 hours before these deals disappear. To be fair, I’m not the biggest fan of this, I’d rather see some regular weekly or monthly promotions that give players time to actually use them.

No Deposit Bonus

PlayOJO doesn’t have a No Deposit bonus, you won’t receive any free spins no deposit rewards just for signing up. To actually receive a starting boost, you will need to deposit. The no-wagering policy on other bonuses helps balance this out somewhat, but plenty of new players would rather avoid depositing altogether before they decide if the casino is for them or not.

The loyalty benefits at PlayOJO are split into two parts. Their loyalty program is called OJOplus, it’s basically a cashback. You get some money back on every wager you make. There’s no tier system here which is quite a shame as those provide the most benefit variety. Just deposit a pound on slots or bingo, and the numbers tick up right there on the screen. The reward amounts stay small though, we’re talking pennies rather than pounds. Still, it beats complicated points systems since these pennies move straight to the main balance with one click.

OJO Levels takes a different route from usual casino loyalty schemes. Instead of climbing through bronze and diamond ranks, customers move along a progress bar that fills up with each bet. Once you hit certain marks on this bar rewards will appear – could be bonus spins, actual money, or a shot at the Prize Twister wheel. Most casinos reset progress after a break, but not PlayOJO. Your progress bar stays exactly where it was even if you took a month-long break.

Overall, I don’t think their loyalty program is anything too special, the reward is smaller and there’s no tiered system that usually offers much better perks.

PlayOJO Online Casino brings together over 7,000 games from well-known developers like NetEnt, Blueprint, Evolution, and 1×2 Gaming as well as some of their exclusive games. Out of this total, 6,237 titles are slots (a massive amount), the table and live game offerings also deserve attention – the selection of blackjack and roulette variants ranks among the most complete we’ve seen.

The site layout keeps things simple with a horizontal menu for different game types. Once you click on one category, additional subcategories will be revealed in a dropdown menu. Players can access everything through the main casino menu or use the sidebar for quick jumps to specific sections like bingo games.

Game thumbnails take up good space on the screen, showing off clear artwork and subtle animations that don’t slow anything down. Hovering over a game reveals useful information like recent play statistics and a favourite option. The ‘i’ button opens a detailed window with specs about minimum and maximum bets, provider info, reels, OjoPlus payout and pay lines. This window also includes actual game screenshots and player ratings, though RTP percentages are notably missing.

Finding specific games is a cakewalk on PlayOJO. The search bar accepts game names, categories, or providers. A settings button next to it opens advanced filtering options, where players can sort by provider, game type, tags, star ratings, and bet limits. You can select multiple filters at once which is great for customisation.

The games themselves run without issues. Pages load quickly, and I didn’t notice any performance problems during busy times. That said, players can’t try games in demo mode first – every play requires real money bets. This limitation particularly affects anyone wanting to test new games before spending cash.

I have very little to report regarding what the mobile app offers, but PlayOJO has apps for both iOS and Android. It was easy to download on my iPhone. All the features are the same, and all the games run just as well as on the desktop.

Game Types Available at PlayOJO Casino

Below we break down the exact offerings for each game type at the casino.

PlayOJO accepts withdrawals through all the methods you can deposit with: Mastercard, Visa, PayPal, Apple Pay, and Instant Bank Transfer. The casino doesn’t charge fees for cash outs (aside from Wire Transfers) but oddly doesn’t state its minimum withdrawal limits anywhere on the site. And again, I have issues with the method variety here, they really lack more e-wallet options.

Withdrawal Methods at PlayOJO Casino

I withdrew my welcome bonus winnings through Visa. The confirmation page asked twice if I wanted to proceed since withdrawals cannot be undone, with withdrawal confirmation tucked away in small text below so I clicked ‘Yes’. The money landed in my account two days later, right on schedule accompanied by an email about it. I really wish they encouraged cashouts as much as they do encourage deposits.

Each payment method processes at different speeds. PayPal and Apple Pay move fastest at around 24 hours. Bank cards need about 48 hours to clear. Bank transfers hold last place, often taking three business days to complete. This is fine as far as withdrawal speeds go, but many other casinos like Ladbrokes or Bet365 offer much much faster speeds. Other user PlayOJO reviews seem to agree on that.

Jordan Conroy Editor

The support setup at PlayOJO has all the basic options – live chat, email, and a small FAQ section. They suit an average player well, so I have no issues with that.

To access support, you need to choose one of the options from the left-side sidebar. I initially tried the ‘Help’ button. Once I clicked that, I was transferred to the FAQ section, they answered the basics really well. The FAQ here is much more comprehensive when it comes to essentials, not so much on a broader scale though. I checked the FAQ articles out looking for payment method details and found exactly what I needed, a confirmation that the site has five available banking options only. I would love them to add some more questions to the list though.

Next, I clicked on the ‘Contact Us’ option on the sidebar, and now I got to choose between Live Chat support and email support. Went for the Live Chat first.

The chat access sits behind an account wall, so new players must register first. The live chat runs through a bot initially, which directs users toward existing FAQ answers. I told the bot I wanted to update my address as I had recently moved house. Within seconds, a link was provided and I could do that. Keep in mind that chat has limited hours, but they are available during the peak hours at the very least.

There is also an option to use the email, so I tried that next. I contacted email pretending that I couldn’t change my address on the site. I received a reply within 20 minutes. The quickest response yet. Overall, my experience was extremely positive.

The current setup skips phone support entirely. This leaves players with just two ways to reach staff directly. Both methods worked well in my case, so I personally have no issues with that.

Support Options at PlayOJO Casino

I had a great experience with PlayOJO support. No phone support exists, but both live chat and email are super efficient. Typically, I would expect to wait around 24 hours to receive a reply to my email, so receiving it within 10 minutes is huge!

Jordan Conroy Editor

KYC

Document checks are standard at PlayOJO for all UK players. The casino needs specific papers before processing any withdrawals.

Required documents include:

• A valid passport or driver’s license
• A utility bill or bank statement from the last three months
• A clear photo of the payment method used (card or e-wallet screenshot)

The upload section is located in the account menu. Players see exactly what documents to send and how to format them. File size limits and photo quality requirements appear right on the screen to avoid back-and-forth emails about wrong uploads. PlayOJO typically checks new documents within 12 hours. Sometimes this stretches to 48 hours if they need more info. Players waiting longer than two days should check in with support.

I found my details already verified during the review, so no extra documents needed to be sent, the casino didn’t ask me any. I decided to confirm if everything was in order so I went to the ‘Upload Documents’ section and sure enough when I clicked it, I was told I had no need to upload my documents. Very convenient.

Jordan Conroy Editor