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Planet Sport Bet combines sports betting, casino games, and bingo under one roof. In this review, I'll take you through everything from the sports markets and game selection to the promos they're running and how the site functions day-to-day. I'll also touch on payment options and customer support to give you a full picture of what it's like to use the site. By the end, you should have an idea if Planet Sport Bet is worth your time.
Planet Sport Bet started up in 2021, backed by Playbook Gaming Ltd. Even though it’s one of the newer names out there, it comes with some serious support from Planet Sport—a company that’s been around in the sports media game since the late ’90s. They’ve made their mark with websites like Planetfootball and PlanetF1, so they definitely know their way around the sports sector. It’s still too early to tell how the casino will change in the future, but so far, they are doing well and have gained quite an audience.
Let’s be clear though: Planet Sport Bet is all about sports betting. That’s where the casino locks in and prioritises. The casino part is more of an extra that’s there if you feel like mixing things up a bit, but it’s not what the brand is really about. The game selection is okay, but if you’re mainly into spinning the slots or chilling at live games, you might find it a bit lacking here and there but overall the game choices here are nice.
The website runs on Playbook’s software, which powers a few other UK betting sites as well. It gets the job done, but don’t expect anything out of the ordinary. If you’ve used other betting sites, you’ll probably find it pretty uninspired.
If you’re someone who likes betting on sports and wants the option to play some casino games on the side, Planet Sport Bet could be a good fit. But if your main interest is in casino gambling, you might find it doesn’t quite hit the spot, but it doesn’t mean that the casino doesn’t get attention at all; there’s still plenty of stuff to check out.
Company information:
Parent Company Name | Playbook Gaming Ltd |
---|---|
Website | https://planetsportbet.com/ |
Head Office | 25 Wilton Road, Pimlico, London SW1V 1LG. |
CEO | Callum Andrews |
Planet Sport Bet gets things right from the start with its modern, intuitive design. There’s nothing overly complicated here—just a simple layout that makes it easy to find your way around. The main sections—Sports (various kinds of it even), Casino, Live Casino, and Bingo—are right in front of you, so you don’t have to waste time searching through a mess of menus. A nice little touch is the blog link. It’s easy to overlook, but it offers some tips on games.
As you scroll down the page, you’ll spot a banner that highlights various deals and offers. This is the main way to see what promotions are on the table unless you sign up for an account, as there’s no dedicated section for promotions that non-members can browse.
Moving on to the Casino and Live Casino sections, you’ll notice a horizontal scrolling bar to browse through game options. It works, but it’s not the most intuitive design choice, as it requires a lot of scrolling. However, it’s not unusable either. The search bar on the left is simple and does the job, letting you type in-game names directly. On the right, there’s a dropdown menu called “Select Studio,” which lets you filter games by developer. This method is useful, but unlike many of its alternatives, it presents a list, which is less than convenient, but at least it is there.
The game selection itself is pretty standard, nothing that will blow your mind, but it covers the bases. You start with a few highlighted games, and if you want to see everything, there’s an “Explore All” option. A nice feature is that you can hover over a game to add it to your favourites or get more details like RTP and betting limits.
The site’s performance is solid, with games loading quickly—always a plus in my book. The thumbnails are big and clear, so you can easily see what each game is without guessing. Below the game list, there’s an “About Us” section that provides some background on the site and its place in the online casino market.
The footer is full of all the links you’d expect—customer support, responsible gambling resources, and so on. It’s not trying to be anything more than it needs to be, and that’s fine, as it makes sure all the important stuff is easy to find.
Usability aspects:
Aspect | Evaluation |
---|---|
Design | Modern and clean, with an intuitive layout. |
Navigation | Easy access to main sections; simple, user-friendly structure. |
Promotion Visibility | Limited for guests; requires sign-up to view all offers. |
Game Browsing | The horizontal scroll bar is functional but less intuitive for vertical list users. |
Search Functionality | Direct name search is easy; provider search could be more precise. |
Game Information | The hover-over feature provides details like RTP and betting limits. |
Loading Speed | Fast game loading with no lag. |
Footer Functionality | It contains all necessary links and is functional. |
Overall Usability Rating | Solid but with room for refinement. |
Planet Sport Bet seems like a solid pick if you’re into sports betting and casino games. The design is clean, and moving around is generally easy, though there are a couple of areas where things could be polished out. Overall, I give it 3.5 out of 5 as my first opinion rating. The scrolling bar for games might take a little getting used to, and the provider filter, while nice, could be more user-friendly. But these are minor issues in what is otherwise a well-put-together website.
Planet Sport Bet is regulated by the UK Gambling Commission, and this is a big deal in the gambling industry. With license number 50122, they’re legally can offer a mix of gambling options, like Remote Casino, Bingo, and different types of betting, both real and virtual. This license indicates they have to play by some pretty strict rules, so you can trust that things are on the up and up here.
Security aspects:
SSL encryption | 128-bit |
---|---|
Deposit Limits | Yes |
Activity Limitations | Yes |
Self Exclusion | Yes |
Protection of Minors | Yes |
Problem Gambling Organisations | Gambling Counselling Organisations: GamCare, Gamblers Anonymous, Gambling Therapy |
IT-Security | Cloudflare Inc ECC CA-3 |
Firewall | Yes |
Anti Money Laundering | Source of funds and identity verification |
Safety and reliability are two things that really matter in the gambling sector, and Planet Sport Bet seems to get that. Their responsible gambling section offers some great advice and tools to help you keep things under control. They even have a quick 13-question self-assessment test, which is a pretty easy way to check if you’re still managing well or if it might be time to step back a bit.
To help players control their risky behaviour, they prepared tools that let them set deposit limits, take breaks, or even lock themselves out if they feel things are getting out of hand too quickly. What’s nice is that these tools are easy to find and use without needing a manual to figure them out as the casino provides links to each of these features. Plus, they give you a heads-up about places like GamCare and Gamblers Anonymous if you ever need some extra help, which shows they’re diligent about player safety.
They also take minor protection seriously. It’s not a surprise that in the UK, it’s illegal for anyone under 18 to gamble, and they back that up with strict age checks for everyone who signs up. They even suggest parents use tools like NetNanny to block gambling sites on devices that kids might use, which is a smart move.
On the tech side, they’ve got your back too. Planet Sport Bet uses SSL encryption to keep your personal info safe from bad hands. It’s pretty much the industry standard, but it’s good to know they’re following through with the basics of online cybersecurity.
Planet Sport Bet has put in the effort where it counts when it comes to safety and responsible gambling. The UKGC license gives them credibility, and the tools they provide are actually useful. They have most of the important stuff covered, such as setting limits and being always on the line to help players out when they need it the most. I’d give them a solid 4 out of 5 for player protection. There’s always room to make things even better, but they’re still doing an amazing job of keeping their players safe.
Planet Sport Bet’s Terms and Conditions are important to understand before you start playing, as those are the basics of how you’ll be able to play, deposit, and withdraw your money. Here’s what you need to know:
Registering at Planet Sport Bet is a simple task with nothing unusual about it. That’s how the registration went for me after I hit the pink ‘Sign Up’ button:
Once I was in, I entered my email and set up a password. There also was an option to add a promo code if you have one, which is worth doing right at the beginning; for this you should check the promos first.
After that, I was prompted to fill in my personal information—full name, date of birth, phone number, and address. Definitely double-check this info since you might have issues already the second after registration if something is amiss.
Then, I had to pick which currency I wanted to use, which was GBP for me.
Before finishing up, I had to choose how I wanted to receive the casino newsletter: by email, SMS, or phone. This is something one can change later on, so do not worry too much about this.
Finally, I had to verify my account by clicking on a link sent to my email, and then I was ready to play.
Once your account is freshly baked, there are a few things you might want to take care of right away:
Planet Sport Bet surprises with a decent mix of bonuses for both new and existing players. The offers are pretty easy to understand and mix up welcome deals with regular weekly deals decently well despite some issues with variety.
The welcome promotion at Planet Sport Bet is where you can get your initial boost. It’s simple enough to take advantage of, but there are a couple of details you don’t want to mess up. First, enter the bonus code “spins50” during the account registration – this is your opt-in. To grab the bonus, you need to top-up just £5—not too steep, so most people can use it. Once you’ve deposited that amount, you should see 50 Gold Horsey Winner slot spins entered into your account. Winnings from those spins are yours with no wagering attached, but you’ve got just 7 days to use them, so don’t miss that deadline.
Funded players can utilise the weekday deal running at the casino from Monday to Thursday. Rules are simple: deposit & bet at least £25 on Casino or Live Casino games within the day. The timer starts at midnight and runs until 11:59 PM, so there’s a decent time window for you to strike.
If you meet all the requirements, you’ll score 5 free spins on the Big Bass Amazon Xtreme slot. And it doesn’t end there, keep playing every day from Monday to Thursday, and you could rack up a total of 20 free spins. These have to be wagered, though, so you won’t be able to use them right after you get your freebie.
Slot lovers might consider the Planet Reels promo to be worth a try. The bar here is a bit higher, so you can deposit £250 or more on selected slots between Monday and Sunday, and you’ll grab 50 free spins on the selected games. The extra spins hit your account every Monday at 10:00 GMT, and they’re all yours with no hidden catches. You’ve got a full week to reach the goal, but once you hit 50 spins, you reach the maximum amount you can get.
If you are a fan of Live Casino games, then the Weekend Live Casino Cashback promo might be up your alley. It’s a pretty simple deal: get 10% cashback on any losses you rack up between Friday and Sunday, up to £20. To be eligible, you need to lose at least £10 during that time frame, and if you do qualify, the cashback will be in your account by 6 pm on Monday. It’s not a massive offer, but it takes a bit of the sting out of a rough weekend.
Casino Weekend Slot Deal is another promo that might interest slot lovers. It’s simple— the more you bet, the more free spins you get. Start with a £10 wager, and you’ll get 5 free spins. Bet between £20 and £39.99, and you’ll earn 10 spins. Step it up from £40 to £79.99, and you’ll grab 20 spins. Bet between £80 and £99.99, and you’ll land 40 spins. If you go beyond £100, you’ll earn 50 spins. These rounds are for the Golden Winner slot, so if it’s among your favourite games, it’s maybe a nice deal to check out.
The Drops and Wins event, powered by Pragmatic Play, adds a bit of a competitive edge to your daily play. With £2,000,000 in the prize pool, it’s worth a shot if you’re into random prizes or tournament-style action. Just opt-in, wager a qualifying bet, and play the participating games to get started.
There are two parts to this: daily prize drops and daily tournaments. The prize drops are completely random—just play the featured games, and you have a chance to score a cash prize. The daily tournaments do require a bit more strategy as your spot on the leaderboard depends on how your wins stack up against your bet size, so do well to get closer to a bigger slice of the prize pool.
While there are some nice promotions at the casino, regular players might feel the selection is a bit limited. Planet Sport Bet do run tournaments and free spin offers occasionally, but they’re not always available. It may be worth to subscribe to their newsletter or the promotions page on the site, just in case. But they definitely could do more to keep things interesting, especially for those players who plan to stick playing long past using their welcome offer.
At the moment, there’s no no-deposit bonus at Planet Sport Bet. In exchange, players are suggested to use the welcome offer, which does require a deposit, so you won’t be able to use it if you want a 100% free-of-charge deal. If you need a newbie boost, it might be worth taking advantage of, however.
Planet Sport Bet’s bonuses are alright but nothing revolutionary. The welcome offer is user-friendly and very easy to use, which I appreciate. Just do remember to enter your promo code upon registration, as it’s very easy to miss this little point! Additionally, the weekday casino deal adds some value for regular gamblers, and the cashback on weekends can be a nice cushion if lady luck abandons you. Planet Sport Bet also run tourneys and limited deals regularly, but this doesn’t change the fact that their permanent bonuses could be expanded further. In my opinion, currently, the casino bonuses deserve a 4 out of 5. They can be fine for the new players, but adding more would definitely benefit the casino in the long run, especially in the eyes of their existing player audience.
Planet Sport Bet doesn’t overwhelm you with an endless list of games. Instead, they’ve curated a selection that is just right for an average casino. You’ll find slots, Megaways, Slingo, instant wins, table games, and live dealer options, mostly from names you can trust, like Pragmatic Play, Evolution, and Inspired. It’s clear they’ve gone for quality, but the library isn’t huge. If you’re someone who likes to browse a ton of big-name titles, you might find the limited selection of some games and providers a bit of a bummer.
Even with fewer games, Planet Sport Bet still delivers a decent package. The games are split into categories like slots, Megaways, and live games, so it’s not hard to find what you want. But one thing that sticks out is the missing jackpot section. Jackpot games are usually a big deal for many players, even more so than regular slots, so having to dig around in the slot section to find them isn’t ideal.
Scrolling through the casino and live casino sections might take a bit of getting used to because they use a horizontal scroll bar, but once you’re familiar with it, it’s pretty easy to navigate. The games are laid out in categories below the scroll bar, and the featured ones are front and centre, so you can quickly see what’s available without the page looking messy.
The search bar on the left lets you find games by name, but don’t count on it working perfectly when searching by provider. On the right side, there’s a “Select Studio” dropdown that helps you filter by provider, which is handy, but you might need to scroll a bit to find the developer you want. However, some may not like the design of the provider filter as everything is listed in a list format with no actual provider icons.
The thumbnails in the game section are large and clear, making it easy to see what each game is. For live games, the thumbnails even show bet ranges and host names, which is a nice touch when picking a table. Games load quickly, so you won’t be stuck waiting, and most games can be tried in demo mode before you bet real money, which is always a good thing. One feature worth mentioning is the RTP info. You can click on a “more info” section for each game to see a brief description, bet ranges, and the RTP value, which is super helpful for players who like to be strategic about their spending.
Game availability:
Game Type | Quantity | Most Popular Game |
---|---|---|
Slots | 1,000+ | Starburst |
Megaways | 60+ | Chilli Heat Megaways |
Slingo | 40+ | Slingo Fluffy Favourites |
Instant Wins | 6+ | Plinko |
Table Games | 15+ | 3D Blackjack |
Live Games | 40+ | Mega Wheel |
Up next, we’ll break down what each type of game on Planet Sport Bet has to offer.
Planet Sport Bet’s slot library is anything but lacking, with over 1,000 games waiting to be played. And if you’re feeling lucky and want to chase a big win, there are plenty of jackpot games to keep you on your toes.
The table below shows the best slot titles alongside their RTP values and provider info:
Game | Provider | RTP |
---|---|---|
Reel Rush | NetEnt | 96.96% |
Big Bass Bonanza | Pragmatic Play | 96.71% |
Finn and the Swirly Spin | NetEnt | 96.70% |
John Hunter and the Book of Tut | Pragmatic Play | 96.50% |
Starburst | NetEnt | 96.09% |
Blood Suckers | NetEnt | 96.01% |
Gonzo’s Quest | NetEnt | 95.97% |
Rainbow Riches | Barcrest | 94.92% |
Book of Artemis | Pragmatic Play | 94.05% |
Cash Strike | Blueprint | 94.00% |
For those who get a kick out of Megaways slots, Planet Sport Bet doesn’t disappoint. With more than 60 options, these games keep things interesting with reels that constantly change, offering thousands of ways to win. It’s the kind of variety that keeps you coming back for more.
Find some of the most prominent Megaways titles here:
Game | Provider | RTP |
---|---|---|
Spin & Score Megaways | Pragmatic Play | 96.55% |
Chilli Heat Megaways | Blueprint Gaming | 96.50% |
Buffalo King Megaways | Pragmatic Play | 96.49% |
Diamond Mine Megaways | Blueprint Gaming | 96.43% |
Extra Juicy Megaways | Pragmatic Play | 96.42% |
Wolf Legend Megaways | Blueprint Gaming | 96.21% |
Stargate Megaways | Light and Wonder | 96.07% |
Return of Kong Megaways | Blueprint Gaming | 96.03% |
The Goonies Megaways | Blueprint Gaming | 95.00% |
Big Money Megaways | Inspired Gaming | 95.00% |
If Slingo is more your style, Planet Sport Bet has you covered. They’ve put together a selection of over 40 Slingo games, blending the best of slots and bingo into a format that’s both entertaining and easy to play. It’s a nice way to switch things up if you’re looking for something a bit different.
Check out the Top-10 Slingo titles in this table:
Game | Provider | RTP |
---|---|---|
Slingo Deadliest Catch | Slingo Originals | 95.59% |
Slingo Fluffy Favourites | Slingo Originals | 95.50% |
Slingo Starburst | Slingo Originals | 95.47% |
Slingo Shark Week | Slingo Originals | 95.28% |
Slingo Stampede | Slingo Originals | 95.16% |
Deal or No Deal Slingo | Slingo Originals | 95.00% |
Book of Slingo | Slingo Originals | 95.00% |
Slingo Hot Roll | Slingo Originals | 94.56% |
Slingo Money Train | Slingo Originals | 94.42% |
Tetris Slingo | Slingo Originals | 93.98% |
Instant win games are also available, although the selection is on the smaller side, with just over six options. Still, these games offer a quick and satisfying way to play if you’re in the mood for something fast-paced.
Here are all Instant Win titles available to play at the moment:
Game | Provider | RTP |
---|---|---|
Plinko | Hacksaw Gaming | 96.02% |
Twenty-One | Hacksaw Gaming | 96.00% |
Maverick X | AD Lunam | 95.00% |
Hi-Lo Dare 2 Win | Hacksaw Gaming | 94.00% |
Ahmun Ra | Design Works Gaming | 88.05% |
Shave the Beard | Hacksaw Gaming | 75.32% |
Table game fans will find the essentials here. Planet Sport Bet offers more than 15 games, including staples like roulette, blackjack, baccarat, and poker. It’s not a huge collection, but it covers the basics well enough to keep most players satisfied.
This table shows the best of table games at Planet Sport Bet:
Game | Provider | RTP |
---|---|---|
Blackjack Classic | Iron Dog Studio | 99.54% |
3D Blackjack | Iron Dog Studio | 99.54% |
300 Carat | Leap Gaming | 99.54% |
Multihand Blackjack | Pragmatic Play | 99.51% |
DJ Wild Stud Poker | Light and Wonder | 98.98% |
3D Baccarat | Iron Dog Studio | 98.94% |
20p Roulette | Inspired Gaming | 97.30% |
World Cup Roulette | Inspired Gaming | 94.74% |
Space Invaders Roulette | SG Digital | 94.74% |
100/1 Roulette | Inspired Gaming | 92.86% |
The live dealer section is another highlight, with over 40 live games that bring the vibes of a real casino to your screen. Be you into blackjack, roulette, baccarat, or live game shows, you have plenty of options.
Find what live games you can play at the casino:
Game | Provider | RTP |
---|---|---|
Lightning Blackjack | Evolution Gaming | 99.56% |
One Blackjack | Pragmatic Play | 99.28% |
Lightning Roulette | Evolution Gaming | 97.30% |
Ultimate Roulette | Ezugi | 97.30% |
Speed Roulette | Evolution Gaming | 97.30% |
Mega Wheel | Pragmatic Play | 96.50% |
Boom City | Pragmatic Play | 96.43% |
Lightning Dice | Evolution Gaming | 96.21% |
Mega Sic Bo | Pragmatic Play | 95.47% |
Lightning Baccarat | Evolution Gaming | 86.00% |
Planet Sport Bet has a good mix of bingo games that keep things interesting. Sure, they’ve got the classic 75-Ball and 90-Ball games, but they’ve also added a few others like 80-Ball Bingo, Penny Bingo, and even Slingo. If you’re just getting started with bingo or want to learn a few tricks, their blog has a section full of tips that break everything down in a simple, easy-to-understand way.
But the website itself? It could be 100% better. They tried to do something unique with the design, but it just ended up being confusing to browse around. This is especially weird since they managed the casino layout rather well.
And here’s something that might rub you the wrong way: you can’t take a look at the bingo rooms unless you sign up first. It’s not a dealbreaker, but it’s inconvenient for sure. The good news is that playing bingo on your phone goes pretty well, so you can gamble just about anywhere if your internet’s holding up.
Planet Sport Bet has a decent spread of games for a website that mainly focuses on sports. They’ve got slots, Megaways, table games, and live dealer stuff with solid backing from the likes of Pragmatic Play. Everything loads fast, and the graphics are sharp, so you can easily spot what you want to play next. As for the interface—it’s okay but could be more intuitive, plus the casino misses some big-name games and providers, which is a letdown. The demo mode here is a massive plus, as it allows players to try out the game before committing financially. One also shouldn’t ignore the neat extra info section, which provides RTP and bet range info about any game available and even may provide some tips for the popular titles. On top of that, finding games by provider is super easy thanks to a handy provider filter they’ve got – always a nice feature to see. Myself, I’d give the game selection and interface at Planet Sport Bet a 4 out of 5. There’s plenty to like, but some adjustments here and there could really raise the score.
You can jump into Planet Sport Bet from your desktop or phone whenever which is handy if you like to switch between devices. Since the site uses HTML5, there’s no need to download extra apps—unless you’re into sports betting, where they’ve got apps for both Android and Apple users. Games load up fast, and the filters are easy to use, so you can find what you want without an issue. You basically have the whole casino package but in a portable format.
App information:
Planet Sport Bet Android App | https://play.google.com/store/apps/details?id=bet.planetsportbet.android |
---|---|
Android App Rating | 1.7* |
Android App Reviews | 6 Reviews |
Android App Installs | 1K+ |
Provider | Planet Sport Bet |
Last Update | 3 July, 2024 |
Compatibility | Android 5.0 and later |
Planet Sport Bet iOS App | https://apps.apple.com/gb/app/planetsportbet/id1597953323 |
App Store Rating | 2.9* |
App Store Reviews | 12 Ratings |
Provider | GW Gaming Limited |
Size | 18.5 MB |
Compatibility | Requires iOS 13.0 or later. |
Version | Version 4.0.61 |
Language | English |
That being said, using the mobile site can be annoying at times. The screen can get crowded quickly with ads and pop-ups related to sports betting, which can be a nuisance if you’re just there for the casino games. It feels like they’re cramming too much into a small space, which doesn’t add convenience points to the mobile version.
Planet Sport Bet’s mobile site does the job well, but it loses its potential when it comes to overcrowding. If you’re mainly into casino games, the pop-up fest on the mobile site might annoy you a lot, compared to the much more user-friendly desktop version. On the other hand, you can play this casino on virtually any mobile device and browser, the accessibility game is strong here. You can also play the majority of the games from your phone. And if you’re mainly here for betting on sports, you won’t mind the negatives and will certainly like the betting apps they have in stores. Rating the Planet Sport Bet mobile, I give them a score of 3.5 out of 5. The mobile website is packed with all the desktop features, but it definitely could really use a bit of cleanup to make it more convenient for more players.
Planet Sport Bet keeps things simple when it comes to adding funds, but this approach might feel a bit too basic for some. You’re limited to the standard options—Mastercard, Visa, Maestro, Bank Transfer, and cheques. While these cover the essentials, it’s hard not to notice what’s missing. The lack of PayPal, for instance, is a major drawback as many prefer it over debit card options.
Deposits start at £10, which is pretty much what you’d expect—nothing out of the ordinary. The good news is that your money hits your account right away, so there’s no waiting around before you can start placing bets. Another plus is the absence of fees, which means that what you deposit is exactly what you’ll see in your balance, which is always a relief.
Available deposit methods:
Method | Minimum Deposit | Processing Time | Fees |
---|---|---|---|
Mastercard | £10 | Instant | None |
Visa | £10 | Instant | None |
Maestro | £10 | Instant | None |
Bank Transfer | £10 | Instant~Few Days | None |
Cheque | £10 | Instant~Few Days | None |
If you’re wondering how to deposit, here’s a quick rundown. Once logged in, head to the account section, where you’ll find the option to add funds. Select your preferred payment method from the limited list available—either a card, bank transfer, or cheque. Fill in the payment method info, and after that, just enter the amount you wish to deposit. Once done, your funds should appear instantly in your account, ready for action.
While the deposit process is easy as expected, it leaves a lot to be desired in terms of flexibility. The absence of PayPal is especially hard to ignore, especially for those who rely on it as their primary online payment method. Other than that you have the general payment method lineup and comfortable minimum deposit. If I had to rate it, I’d say the deposit process at Planet Sport Bet is worth 3 out of 5. It is definitely functional, but the limited options, especially the lack of PayPal hold it back.
You will see more similarities than differences between deposits and withdrawals at Planet Sport Bet. Just like with deposits, the minimum amount you can cash out is £10. That’s fair enough, but the real problem is the lack of payment methods. The absence of PayPal, in particular, is a clear missed chance to make things better for everyone. Instead, you’re left with fewer options, which makes the process more restrictive than it should be.
Available withdrawal methods:
Payment Method | Minimum Withdrawal | Processing Time | Fees |
---|---|---|---|
Mastercard | £10 | 2-5 working days | None |
Visa | £10 | 2-5 working days | None |
Maestro | £10 | 2-5 working days | None |
Bank Transfer | £10 | 2-5 working days | None |
Cheque | £10 | 2-5 working days | None |
Withdrawing is rather simple though. You log in, head to the ‘Account’ section, and click on ‘Withdraw.’ Your funds will be sent through the same payment method you used to deposit, which might sound simple at first. But if you’ve used more than one method to deposit, your withdrawal gets split among those methods so you end up with it scattered across different accounts.
One thing Planet Sport Bet gets right is that they don’t charge any fees for withdrawals, so you get to keep everything you’ve won. But, on the downside, you might find yourself waiting longer than you’d like to actually see that money. Withdrawals can take anywhere from 2 to 5 working days, and this is without the processing time included (should be around 24 hours). Sure, that’s pretty standard for banks, but when you compare it to other casinos that offer faster payouts, it feels sluggish.
When you look at the overall picture, the issues with withdrawal methods are just an extension of the problems you face when depositing. The limited payment options and lack of PayPal in particular hurt the accessibility here. It’s not terrible, but it’s far from ideal, and I’d say it deserves a 3 out of 5. There’s definitely a plenty to adjust here to make things more user-friendly for more players.
Reaching out to support at Planet Sport Bet isn’t the easiest thing. For one, they do not have a live chat, which is a real downer, especially when this is an unspoken norm nowadays. Instead, you have to send an email to their customer service at [email protected], and the response times do vary a lot. Sometimes they get back to you within an hour, but other times, you’re left waiting for several hours, which is suboptimal if you need a response as soon as possible. On the brighter side, the services are available 24/7, so it does add some flexibility.
Additionally, you might try reaching out to them on social media like Facebook or Twitter, but these only good for quick questions. Anything more serious and you’re better off to avoid those channels, you definitely should not send important documents through these.
They do have an FAQ section, but it’s not exactly great. It opens in the small window that’s kind of inconvenient, and there’s no search bar, so you have to scroll through everything in order to find what you’re after. The coverage of topics it answers is also quite small.
Available support methods:
Support Method | Availability | Response Time |
---|---|---|
24/7 | ~10 hours | |
Live Chat | N/A | N/A |
Social Media (e.g., Facebook, X) | 24/7 | Within a few hours |
FAQ | Always accessible | N/A |
I figured I’d give their support a try and sent an email asking about the fees on deposits for a test. It took about four hours to get a reply, which was longer than I expected, and the answer I got was pretty generic. It felt like they just copied and pasted a standard response, and I wondered if I was talking to a bot, not a real agent. I got my answer, but I was a bit disappointed about the whole process.
Planet Sport Bet’s support isn’t really up to current industry standards. Compared to other online casinos where you can get help quickly through various channels, this place falls short: for one they don’t even have a live chat. Their FAQ also lacks answers to some common questions, which is a shame. I’d give their support a 3 out of 5. It works, but they really need to step up their game if they want to provide the kind of support that players deserve.
Planet Sport Bet really puts its sportsbook in the limelight, including a huge selection of sports like football, horse racing, tennis, and even political betting events. If you’re into esports, though, you look elsewhere—there are no markets for that here. The interface, though, is designed for ease, with a basic top menu that makes it quick to switch from the main sportsbook to horse racing, in-play betting or virtual sports. Some players might dislike this design choice, as you need to switch the menus to reach a certain section, these aren’t all located on the single sportsbook page. Personally, though, I don’t mind this at all.
The site’s layout promotes effortless browsing. Sports markets are clearly listed on the left, guiding you right to the events you’re interested in. On the right, you’ll manage your account and bets, though be aware that casino ads pop up from time to time, which can be a bit annoying.
Betting odds are laid out starting with the most popular English leagues, and span to include a variety of live events and specially boosted virtual sports options. The betting margins hold steady around 7%, aligning with industry norms. While the ‘Planet Boosts’ aim to boost odds for selected matches, the changes are modest and unlikely to revolutionise your betting strategy.
One of the standout offerings at Planet Sport Bet is the cash-out option, which you can use across all major sports events. That said, the in-play betting section could use some improvement—it was limited to tennis during my visit, and even though there were other live events, these weren’t available for in-play bets.
As for bet types, you can use a range of options, including:
Live streaming, however, is mostly limited to horse racing events from the UK and Ireland. For other sports, you’ll get in-play animations, which are helpful but don’t quite capture the fun of a live broadcast.
Planet Sport Bet has a pretty list of sports betting promotions, rivalling the draw of its casino deals. You have Free Bet Deals, bet boosts and even tournaments: choose whichever you like.
Get started with a simple yet effective welcome bonus. After you sign up, enter the promo code “bet10get10” and place a £10 bet at odds of 2.00 within your first day on the website. As a reward, you’ll receive a £10 Free Bet, be sure to use it within it’s time limit before it expires!
For horse racing lovers, Planet Sport Bet rolls out specific promotions created specifically for major racing events. By betting £20 on designated races, you earn a £5 free bet. If you’re feeling more ambitious, a £100 bet on the races will grant you a £20 Free Bet. By using this deal you can get extra shots at betting on horse races and getting closer to that win.
Golf betting gets more rewarding with special offers like the Solheim Cup 2024 promotion. Place a pre-match bet of £20 on any market, ensuring the odds are at least 1.50, to secure a £5 free bet, added to your account the Monday. Be sure to use it in time!
Planet Sport Bet values its regular users with the Weekly Rewards scheme. If you place ten £10 bets on events with even or better odds over a week, a £10 free bet will be yours the following Monday. The best thing about this promo is that you can use it weekly.
Accumulator bets have an extra perk with the ACCA Boost. Place a minimum £5 bet on an accumulator with five or more selections, and you could increase your winnings by up to 50%, with the day’s cap at £1,000. While the reward looks delicious, it’s worth noting that this boost is exclusive to sports betting and doesn’t include other categories like Virtual Sports, Politics, and TV specials.
Keep an eye out for seasonal promotions, especially during major sporting events. Each deal has something new and special to it, something you may not even see in the permanent offers. Subscribing to the Planet Sport Bet newsletter is a great way to stay updated on these timely opportunities.
Planet Sport Bet distinguishes itself with a simple and effective interface, which makes browsing between different sports like football, horse racing, and tennis effortless. Although it doesn’t have any e-sports, the in-play betting feature is dynamic, and competitive odds keep the betting spirit alive. The design of the site allows for easy transitions from one section to another, which is especially useful during live events. And sports deals have to add more value to each bet you make, even though I’d like to see it expanded. I rate it 3.5 out of 5—while the casino is stocked and performs well, the inclusion of e-sports and expanding some sports deals could potentially make it even better.
At Planet Sport Bet, verifying your identity through the KYC process is something you can’t skip—it’s necessary to prove you’re legally allowed to gamble and that you are who you say you are. This is a legal requirement to keep everything above board. Until your identity is fully verified, withdrawing any money is off-limits. Usually, they’ll check your age when you make your first deposit, but that’s just the beginning. You’ll likely need to provide extra documents, like a bank statement, payslip, utility bill, passport, or driver’s license—anything that clearly shows your address.
Sometimes, they’ll ask you to prove where your money’s coming from. This might seem a bit much, but it’s to make sure your betting funds are legit. You might need to send over things like a payslip, a bank statement with regular deposits, or proof that you’ve recently won money from another betting site. These documents help show that you’re not betting beyond your means and that everything’s on the up and up.
Here’s what you need to do:
Planet Sport Bet’s presence on TrustPilot is underwhelming, with a meagre rating of 2.1 out of 5 from 43 user reviews. The primary gripes centre around unexpected account suspensions and the issues customers face when trying to pull their money out. But what makes things ten times worse than they already are, is the lack of communication from the casino’s side. Customers are left scratching their heads, wondering why their accounts are on hold and why the issues still persist, especially after being asked to submit document after document.
The issues and complaints don’t stop with withdrawals and account management. There’s also disappointment with the promotions. Many bettors have met the criteria for bonuses and free bets, yet they end up with nothing – either they didn’t qualify even though they should’ve had, or they just didn’t receive their reward. This hurts players, especially because many users have joined specifically for the Welcome Deal casino advertisements all over the place.
However, it’s not all that depressing. A few customers have had better experiences, they found the cashouts to be fast and praised the variety on sports like football and horse racing. But these positives are just minor pieces in an otherwise challenging trial for many.
Now, it’s time to recap everything we have learned in this article. Planet Sport Bet packs a punch by offering a sportsbook, casino, and bingo all in one place, which is super convenient. The website itself has a clean and simple layout that helps you find what you need, from the Sportsbook to the Classic Casino/Live Casino. Beneath the interface, though, there’s more of both good and bad.
In the sportsbook section, they had prepared dozens of sports—from football to tennis, and even political events for those who like to wager on the outcomes of elections. But while their offerings are high in numbers, the odds are pretty standard and won’t surprise regular bettors. Also, if you’re into esports, you might be a bit disappointed; these are missing from their lineup altogether.
Over in the casino area, they boast over 1,000 quality games which sounds amazing. Bingo isn’t the main attraction here, but it’s also a nice addition that offers a change of pace if you’re looking for something different. However, it’s not perfect—the absence of some big-name providers means you might not find all of your favourite slots out there. What helps you to browse through these titles is the convenient provider filter. It may present providers in a not-too-convenient manner, but it is there, which is nice as it is.
Promotions at Planet Sport Bet can be divisive. The welcome bonuses are decent and give you a good starting point, but the permanent ongoing deals might leave existing players wanting more. They do have low wagering requirements, though, which is a big plus as it means you can receive your winnings sooner rather than later. It’s always nice to see. On the flip side, their payment options are limited; notably, PayPal is missing, which does hurt the casino as many players only deposit using this method – and most of its competitors do offer it for their transactions.
Customer support is perhaps where Planet Sport Bet could use the most improvement. The lack of a live chat feature is a major inconvenience, especially for those dealing with urgent issues. They offer support via email and social media around the clock, but the response times can vary significantly. Also, their FAQ section is pretty thin and could do with more comprehensive answers to common questions.
Planet Sport Bet has a lot to offer with its library of games and betting options, but, it’s not without its flaws. The website is great for simple browsing and if you’re not too picky about the odds or the game providers. But, if you’re after a place with robust promotions, more payment flexibility, and stronger support, you might find it a bit lacking. Based on these factors, I’d rate it a solid 3.5 out of 5—it serves well for basic betting and gambling but might fall short for certain players. Still, I believe the casino is worth at least a shot.
Support
Nope, Neteller isn’t an option for deposits at Planet Sport Bet. That can be a bummer if you’re into using Neteller because you’ll have to switch and use something like Mastercard, Visa, or Bank Transfer.
Got a problem with Planet Sport Bet? Start by dropping an email to their support crew. They’re pretty good at sorting things out quickly. If you’re not happy with what they come back with, don’t hesitate to ask for a supervisor to take a look. If you are still stuck after that, there’s always the Independent Betting Adjudication Service (IBAS) to turn to. They’ll give your situation a fair shake, but only after you’ve tried to fix things with the customer service first.
Right now, there isn’t a Refer-a-Friend program at Planet Sport Bet. It’s an issue if you like getting a little something for bringing buddies into the game, so if this is your main priority, you might want to go for another option.
Yep, they’re fair. Planet Sport Bet uses a Random Number Generator (RNG) which keeps the game outcomes totally random and on the up-and-up, so there’s no monkey business.
Forget your password? No sweat—it happens! Just head over to the login page and click on “Forgot Password”. Enter your email, and you’ll get a link to reset it. Just follow the steps from there. If you’re still having trouble, reaching out to their support team by email is your best bet.
Andy B.
United Kingdom
Woods R.
United Kingdom
Jack Wilson
United Kingdom
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