Monster Casino Welcome Bonus
Up to £1000 + 100 FS
Play#Ad, 18+, GambleAware.org | New Players Only. Wager from real balance first. 50X wager the bonus. Contributi...on varies per game. selected games only. Wager calculated on bonus bets only. Bonus valid 30 days / Free spins valid 7 days from receipt. Max conversion: 3x the bonus amount or from free spins: £20. Min Deposit £20. Withdrawal requests voids all active/pending bonuses. Excluded Skrill deposits. Full Bonus T&C Show more
In this Monster Casino review, UK players will discover key insights and details about this popular online gaming destination. We have thoroughly explored the casino to provide an unbiased and informative overview. This review delves into the variety of available games that appeal to all players. The analysis also covers bonuses, offering an in-depth look at the promotions and rewards available to new and regular players. This guide is designed to equip players with all the necessary information, helping them make informed decisions about their online gaming choices.
Monster Casino, a contemporary casino site established in 2021, has rapidly marked its presence in the UK’s online gambling scene. Operated by ProgressPlay Limited, this casino stands out due to its modern approach to online gaming, which resonates with players looking for a fresh and dynamic gaming environment. Its uniqueness lies in its user-friendly interface, an extensive selection of games, and a commitment to player satisfaction.
This casino is particularly suitable for players who appreciate a blend of classic and innovative games coupled with streamlined online gameplay. Monster Casino’s game library, featuring an array of slots, table games, and live dealer options, appeals to a wide range of preferences, setting it apart from many traditional online casino websites in the UK.
Here is a brief table with key information about the parent company:
| Parent Company Name | ProgressPlay Limited |
|---|---|
| Website | monstercasino.co.uk |
| Head Office | Soho Office, 3A, Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta |
| CEO | Itai Loewenstein |
| Company size/Employees | 11-50 employees |
Upon visiting Monster Casino, users are greeted with a colourful and energetic interface, which sets the stage for a fun user experience. The casino’s modern design has a clean layout that makes navigation simple. The website feels very much in tune with current design trends and offers a sense of immediacy and accessibility. However, those familiar with other ProgressPlay casinos won’t be impressed as the standard brand design doesn’t change at all here.
In terms of usability, the site performs admirably. Games load quickly, and the prominent search functionality allows users to locate their preferred titles easily. While the absence of game filtering options is noted, especially when compared to other casinos in the Progress Play portfolio, the available information on each game, including the provider, is accessible with a single click. However, the lack of RTP (Return to Player percentage) information directly on the icon may require players to perform additional steps to find this important detail.
Interestingly, users can be redirected to a different site version, where they can filter games by provider. Yet, this alternate site furnishes a different level of detailed information than the main one. This dichotomy may inconvenience users who seek comprehensive information and specific filtering capabilities simultaneously.
The mobile performance reflects the website’s quality, with a responsive design that adapts well to smaller screens, ensuring the vast selection of games is accessible on the go. The mobile interface retains the intuitive navigation of the desktop version, making it simple to switch between devices problem-free.
| Ease of Navigation | User-friendly |
|---|---|
| Mobile Games Availability | High |
| Game Filters | Limited |
| Search Function | Efficient |
| Loading Speed | Fast |
| UX and UI Rating | Highly satisfactory |
Monster Casino offers solid useability with a visually appealing and functionally efficient website. The casino’s few shortcomings, such as the limited game filters, are offset by its intuitive design and rapid loading times. Balancing the various aspects of the site’s usability, I would rate Monster Casino a 4 out of 5, marking it as a solid choice for users seeking a contemporary and intuitive website. This assessment is based on my personal interaction with the site.
Monster Casino strongly emphasises player safety and security, which is evident in its comprehensive measures to safeguard user information and promote responsible gaming. Holding licenses from the UK Gambling Commission (account number 39335) and the Malta Gaming Authority (License Number MGA/B2C/231/2012), the casino operates within strict regulatory frameworks, providing players with assurance regarding fairness and transparency.
When evaluating the casino’s reliability, the absence of any mention on blacklists and the presence of robust cybersecurity measures contribute to a sense of trust. Monster Casino employs high-quality encryption, ensuring all data transmitted through the site is secure from third-party interception.
Monster Casino advocates for responsible gaming through various tools and affiliations with support organisations regarding player protection. The site provides mechanisms such as deposit limits, time-out periods, self-exclusion options, and integration with Gamstop, enabling players to maintain control over their gaming activities. Reality checks are also available to help players keep track of the time spent on the site.
The casino supports associations dedicated to providing help for those in need, including GamCare, Gamblers Anonymous, and several counselling services. For the protection of minors, software like Cyber Patrol, Net Nanny, and GamBlock are recommended, reflecting the casino’s proactive approach to preventing underage gambling.
The table below summarises the responsible gambling tools and support available:
| SSL encryption | 128-bit |
|---|---|
| Deposit Limits | Yes |
| Activity Limitations | Yes |
| Self Exclusion | Yes |
| Protection of Minors | Cyber Patrol, Net Nanny, GamBlock |
| Problem Gambling Organisations | GamCare, Gamblers Anonymous, Counseling Services, Gordon House association, CADAS, NECA, Southampton, RCA Trust |
| IT-Security | GlobalSign Atlas R3 DV TLS CA 2023 Q4 |
| Firewall | Yes |
| Anti Money Laundering | Source of funds and identity verification |
Monster Casino’s commitment to licensing, security, and player protection guarantees all players a safe and responsible gaming environment. With licenses from both the UK Gambling Commission and the Malta Gaming Authority, advanced encryption technology, and a range of responsible gaming tools, the Europеan casino prioritises player safety. Its support for responsible gambling organisations underscores its dedication to promoting responsible gambling practices. Combined with measures to protect minors, such as Cyber Patrol and Net Nanny, Monster Casino earns a score of 5 out of 5 for its unwavering commitment to player welfare and security.
Before starting playing at Monster Casino, gamblers must read the terms and conditions to guarantee a clear understanding of the rules and requirements. Here’s an overview of the key points that players should be aware of:
Players must read the full terms and conditions available on the casino’s website to understand all the rules and regulations fully. As with any legal document, the terms and conditions are subject to change, so a regular review is advisable.
Based on my personal experience with registration at Monster Casino, here’s a step-by-step guide to getting started:
Navigate to the Homepage Visit the Monster Casino website locate the yellow Sign-Up button prominently displayed and click to open the registration form.
Fill in Personal Details Enter your details as prompted. This includes your name, date of birth, and email address. Double-check all information is accurate for verification purposes.
Create Account Details Choose a username and password. Monster Casino might have specific requirements for password strength to guarantee account security.
Provide Contact Information Fill in your contact details, including your current address and mobile number.
Agree to Terms Read through the terms and conditions, privacy policy, and any other legal requirements. If you agree, tick the checkbox to confirm your age and acceptance.
Verification You might be required to verify your email or phone number, usually by entering a code sent to you by Monster Casino.
Attach Documents At Monster Casino, you need to upload a copy of your ID, such as a passport or driver’s license, and a utility bill for address verification.
Wait for Confirmation Monster Casino may take some time to verify your account after submitting your details. This is a standard procedure to guarantee player safety and meet regulatory requirements.
First Deposit Once your account is verified, you’ll receive a confirmation, and you can then proceed to make your first deposit. Remember, you must verify your account before partaking in any gaming activities.
The steps were clearly outlined during my registration, and the interface was intuitive, leading to a hassle-free process. The prompts were clear, and I found the process to be secure and thorough, reflecting Monster Casino’s commitment to player security.
Jamie Wall
Monster Casino’s promotional offerings present a suite of bonus options that are both generous and varied, ensuring a competitive edge in the crowded online casino marketplace. The bonuses are structured to fit any player’s needs, from newcomers to the casino to existing players looking for added value on their deposits.
The Welcome Package at Monster Casino is a multi-tiered offering designed to extend the fun across several initial deposits. It commences with 50 Free Spins on the Book of Dead slot following the first deposit, establishing a strong start for new members. The package continues to reward the second and third deposits with a 25% match bonus of up to £200 for each. The fourth deposit significantly ups the ante with a 25% match up to £600. Finally, the fifth deposit grants another round of 50 Free Spins, this time on the Starburst slot. You can get up to £1,000 and 100 free spins in the welcome package. A minimum deposit of £20 is required to activate each stage, and players should be aware of the 50x wagering requirement attached to these bonuses.
The Double Delicious Deal is Monster Casino’s way of doubling the pleasure with a 25% bonus up to £500. Available from Monday to Thursday, players can claim this bonus twice within the promotional period by making a minimum deposit of £10 with the promo code WICKED, subject to a 50x wagering requirement.
To boost the competitive spirit, the Friday Point Boost allows players to earn extra points for completed missions within 24 hours of depositing with the bonus code FPB. These additional points are a gateway to better rewards within the Rewards Store, improving the overall gaming strategy.
A monthly challenge awaits players in tournaments with a £850 prize pool split between 10 players. Participants must deposit a minimum of £10 with the required code and play any slot games, with real money wagering contributing to leaderboard progression. Notably, there is no wagering requirement on these cash prizes, offering a pure boost to winners’ balances.
During the weekend, players can regain some of their deposit losses back in real money, up to 15%. The cashback percentage is determined by the amount wagered—up to 10% for roulette losses under £499 and up to 15% for over £500. For other non-blackjack casinos and live games, cashback starts at 5% for wagering under £999 and rises to 15% for £1,000 or more. This offer is valid from Friday to Sunday, and players must use the promo codes MARKER for roulette or DEALER for other games, with no wagering requirements on the cashback received.
Kicking off the weekend, the Saturday Spinner grants players 10 Free Spins on a selected game. Players are rewarded with spins to use on the Legacy of Dead slot by making a first deposit on Saturday with the coupon code PLAY. This bonus is redeemable once, and players must deposit at least £10 to qualify, with the spins subject to a 50x wagering requirement.
To round off the weekend, Sunday=Funday changes the pace by offering a 20% bonus up to £500. This bonus can be claimed twice on Sundays when players deposit with the code SUN. The promotion injects a final dose of fun into the weekend, subject to a 50x wagering requirement.
Monster Casino knows how to keep the party going, and they’re welcoming new players with a fantastic £5 No Deposit Bonus. Just use the FREE5 no deposit promo code, and you can claim this bonus without a deposit.
The Monster Casino No Deposit Bonus Code on £5 Free can be used on the Book of Dead slot. To determine eligibility for this bonus, you must complete SMS validation during the registration process. However, there is quite a big 50x wagering requirement, and only selected games contribute to fulfilling it, which may not be what newcomers would like from such a promotion.
Monster Casino offers a competitive array of bonuses and promotions. Notably, they also provide a No Deposit Bonus, making it even more appealing to those looking for opportunities to explore more of the casino. The bonuses are varied, covering everything from welcome packages to weekly cashback deals, ensuring something for everyone. The promotions remain attractive despite the wagering requirements and the exclusion of some payment methods from bonus eligibility. Considering the overall value and variety, Monster Casino’s bonus offerings earn a score of 4 out of 5.
Monster Casino
#Ad, 18+, GambleAware.org | New Players Only. Wager from real balance first. 50X wager the bonus. Contributi...on varies per game. selected games only. Wager calculated on bonus bets only. Bonus valid 30 days / Free spins valid 7 days from receipt. Max conversion: 3x the bonus amount or from free spins: £20. Min Deposit £20. Withdrawal requests voids all active/pending bonuses. Excluded Skrill deposits. Full Bonus T&C
Leovegas Casino
#Ad, 18+, GambleAware.org | New cust only. Opt in & deposit £10+ in 7 days & wager 1x in 7 days on any eligi...ble casino game (excluding live casino and table games) for 50 Free Spins. Wagering contributions vary. Free Spins worth 10p each on Big Bass Splash. 3 day expiry. Full Bonus T&C
MrQ Casino
#Ad, 18+, GambleAware.org | New Customers Only. First 10 spins: Players who have successfully completed age ...verification will be credited 10 Free Spins on Big Bass Q the Splash 10p per spin, no deposit required, no wagering requirements. Subsequent 50 spins: Min deposit & spend £10. Max 50 spins on Big Bass Q the Splash at 10p per spin. Spins credited upon spend of £10. Full Bonus T&C
Playfrank Casino
#Ad, 18+, GambleAware.org | New players only. Min deposit £20. Bonuses to a max of £100 + 50 bonus spins. Wa...gering bonus 35x. Wagering bonus spins 35x. The winnings must be wagered within 21 days. Bonus Full Bonus T&C
Betway Casino
#Ad, 18+, GambleAware.org | New UK customers only. 125 free spins on Big Bass Bonanza (£0.10 per spin) credi...ted after successful £10 deposit and £10 stake on Casino, Vegas or Live Casino. No wagering requirements on free spin winnings. Debit Card deposit only (exclusions apply). This offer is valid 7 days from the new account being registered. Spin The Super Prize Wheel to enter a draw to win a trip to Vegas. Qualification requirements apply. Bet the Responsible Way Full Terms Apply Full Bonus T&C
Netbet Casino
#Ad, 18+, GambleAware.org | New customers only. £10 min deposit. Opt-in and Bet £10+ on any slot, 100 Free S...pins on Big Bass Splash, £0.10 per spin. Winnings paid as cash, £100 Max win. Full Bonus T&C
Monster Casino’s Rewards Programme is a system that acknowledges and appreciates player activity by allocating points, which can be exchanged for a variety of offers within the Rewards Store. This system is inherently player-centric, giving individuals the autonomy to select rewards that align with their preferences.
Membership to the Rewards Programme is automatic upon undertaking the first mission. Progress can be tracked effortlessly by selecting the trophy icon on a desktop or via the menu on a mobile device.
Players accumulate points by completing missions that involve various activities such as exploring new games, activating bonuses, or triggering specific features in slots. The programme is dynamic, with new missions introduced regularly to maintain a fresh and motivating environment.
As players keep playing at the casino, they climb through levels and collect achievement badges. These badges are more than mere symbols of accomplishment; they unlock exclusive offers and benefits, improving the overall gameplay.
Leaderboards play a pivotal role, adding a competitive edge to the gameplay. By completing missions and securing badges, players can climb the leaderboards, which not only offers bragging rights but also the potential to win prizes and gain other significant advantages.
The Rewards Store is the hub for converting points into tangible benefits. Options range from Free Spins and Deposit Bonuses to Bonus Money, Cashback deals, and other extras. The choice lies entirely with the player.
Moreover, leaderboard standings can lead to prizes and special offerings, such as early access to new games, entry into tournaments, and more, making every point earned a step towards potential additional rewards.
The Monster Casino Rewards Programme offers plenty of freebies for the players. By blending regular gameplay with the opportunity to earn points and choose specific rewards, the programme offers a personalised touch that can improve the gameplay for each player. It’s a thoughtful system that values and rewards loyalty and active participation without the need for explicit VIP tiers or by-invitation-only memberships. From my perspective, considering the accessibility and potential benefits of the Rewards Programme, Monster Casino earns a solid 4.5 out of 5 rating.
Monster Casino provides a vast array of gaming options which will satisfy any kind of player. The gaming lobby is a testament to their broad selection, offering over 900 titles across multiple categories. While the initial landing page may lack direct filtering options by the provider or alphabetical order, a secondary click reveals detailed game information, including the provider, which speaks to the casino’s user-focused design.
Here is the list of all the available game types and the amount of games they offer:
| Game Type | Quantity | Most Popular Game |
|---|---|---|
| Slots | 500+ | Rainbow Riches |
| Jackpot Games | 100+ | Fluffy Favourites |
| Casual Games | 140+ | Coin Vault |
| Table Games | 40+ | 20p Roulette |
| Live Games | 70+ | Crazy Time |
The collection includes a myriad of slots with various themes and features, progressive jackpot games, and casual games for more relaxed gameplay. Players can also find a comprehensive selection of classic table games like blackjack and roulette alongside their live casino section that brings the vibe of real-time play with live dealers. As for the providers, the casino has the best titles from names like Barcrest, NetEnt as well as Evolution, Playtech and more.
Upon redirection, players encounter the standard ProgressPlay interface, which includes a provider filter and the ability to browse new and popular titles, as well as mark favourites. A search box adds to the convenience, allowing for quick access to specific games or categories.
At Monster Casino, players can also access many of these games in demo mode. This feature allows players to try out games without any financial commitment, providing a way to explore the vast selection and familiarise themselves with the gameplay before opting to play with real funds.
Now that we got the basic information across, it’s time for us to check out what each of the game types actually offers.
Monster Casino stands out with its selection of over 500 slot games. This extensive range offers a variety of themes, gameplay mechanics, and bonus features. From timeless classics to modern video slots.
To give you an idea of the quality and diversity of their slots, here’s a list highlighting some of the most popular slots with their respective RTPs:
Monster Casino offers a solid collection of over 100 jackpot games, appealing to players who are looking for that extra tingle. These games are a mix of progressive and fixed jackpots, ensuring a variety of options for players with different preferences.
To showcase the quality and diversity within Monster Casino’s jackpot selection, here is a table of some notable jackpot slots:
| Jackpot Game | RTP (%) | Provider |
|---|---|---|
| Crystal Lotus | 96.56% | Eyecon |
| Fluffy Favourites | 95.39% | Eyecon |
| Pirates Plenty: The Sunken Treasure | 95.07% | Red Tiger Gaming |
| Lost Island Jackpot | 95.06% | Eyecon |
| Fireworks Frenzy | 94.94% | Eyecon |
| Dragon’s Luck | 94.24% | Red Tiger Gaming |
| Rainbow Jackpots | 94.13% | Red Tiger Gaming |
| Diamond Blitz | 93.74% | Red Tiger Gaming |
| Wild Koi | 93.00% | Eyecon |
| Gunslinger Reloaded | 91.67% | Play’n GO |
Monster Casino’s table games section offers a selection of over 40 games, focusing primarily on classics like Blackjack, Roulette, and Baccarat. This selection is crafted to provide a traditional casino vibe, with various iterations of these popular games to suit different player preferences.
Check out top-10 of the best table games the casino offers:
| Table Game | RTP (%) | Provider |
|---|---|---|
| Perfect Strategy Blackjack | 99.91% | Switch Studios |
| High Streak Blackjack | 99.60% | Switch Studios |
| Classic Blackjack | 99.44% | Switch Studios |
| Blackjack 3D | 98.00% | Iron Dog Studio |
| European Roulette | 97.30% | G.Games |
| 20p Roulette | 97.30% | Inspired Gaming |
| Turbo Auto Roulette | 97.30% | Switch Studios |
| Casino Solitaire | 96.80% | G.Games |
| Dragon Tiger | 96.27% | Switch Studios |
| Space Invaders Roulette | 94.74% | Bell-Fruit Games |
Monster Casino enriches its gaming portfolio with a solid array of live games, offering more than 70 titles that bring the mood of a live casino straight to players’ screens. This collection includes live dealer games encompassing Live Blackjack, Live Roulette, Live Baccarat, various Game Shows, and Live Poker, ensuring there’s something to suit every taste.
The best live game titles at Monster Casino:
| Live Game | RTP (%) | Provider |
|---|---|---|
| Quantum Blackjack Plus | 99.68% | Playtech |
| Bac Bo | 98.87% | Evolution Gaming |
| First Person Roulette | 97.30% | Evolution Gaming |
| Red Door Roulette | 97.30% | Evolution Gaming |
| Spin a Win | 97.22% | Playtech |
| Adventures Beyond Wonderland Live | 96.82% | Playtech |
| MONOPOLY Live | 96.23% | Evolution Gaming |
| Crazy Coin Flip | 96.05% | Evolution Gaming |
| Crazy Time | 95.50% | Evolution Gaming |
| Caribbean Stud Poker | 94.78% | Playtech |
Monster Casino stands out with its selection of over 140 casual games. This category includes a mix of lotto-style games, scratchcards, and virtual sports, offering a relaxed yet involving gameplay. Perfect for players looking for a quick gaming session without the complexities of traditional casino games, Monster Casino’s casual games portfolio is entertaining.
Some of the most popular Casual Games:
| Casual Game | RTP (%) | Provider |
|---|---|---|
| Yahtzee | 95.00% | Light and Wonder |
| Coin Vault | 95.00% | 1X2gaming |
| Wheel of Luck | 94.10% | Tom Horn Gaming |
| Spinlotto | 93.80% | G.Games |
| Summer Scratch | 92.15% | Hacksaw Gaming |
| Break the Ice | 92.04% | Hacksaw Gaming |
| Koi Cash | 92.01% | Hacksaw Gaming |
| Boss the Lotto | 91.00% | G.Games |
| Football Scratch | 65.27% | Hacksaw Gaming |
| Diamond Rush | 59.00% | Hacksaw Gaming |
Monster Casino offers a comprehensive and fun gameplay with a vast selection of games across various categories, earning it a solid 4/5 rating. While the interface is user-friendly, improving it with better game sorting and filtering options could further improve the user experience. Overall, the quality and diversity of games, combined with an intuitive interface, make Monster Casino a strong contender in the online gaming industry.
Monster Casino mobile offering stands out for its accessibility and optimisation across various devices, ensuring fluid gameplay for players on the go. One notable aspect of mobile performance is that while most games are optimised for mobile play, there might be a few exceptions. However, most of Monster Casino’s extensive game library is available and runs problem-free on mobile devices.
While Monster Casino does not have an casino app for iOS devices, it compensates with a robust Android app, allowing users to access their favourite games easily. The casino’s mobile website version is well-optimized for smartphones and tablets, providing a solid and responsive performance across different platforms.
Monster Casino App information:
| Android Casino App | https://play.google.com/store/apps/details?id=com.casinomonster&hl=en_GB |
|---|---|
| Android App Installs | 50K+ |
| Android App Rating | 3.7 |
| Android App Reviews | 58 reviews |
| Provider | Mediacle |
| Last Update | 10 Jul 2023 |
| Compatibility | Android 5.0 and up |
Monster Casino’s mobile performance is commendable, especially with its Android app offering and the well-optimized mobile website version. While the absence of an iOS app is a limitation, the quality of the mobile website version largely makes up for it. Considering these factors, and based on my personal interaction with the site on a mobile device using mobile internet, Monster Casino earns a 4 out of 5 for its mobile offering.
Monster Casino has a comprehensive array of deposit methods, making it convenient for players to fund their accounts. The options include popular choices like Visa, Mastercard, PayPal, Apple Pay, and more.
List of the available deposit methods:
| Payment Method | Commission | Speed of Deposit Processing | Minimum Deposit | Max. Deposit |
|---|---|---|---|---|
| Mastercard | No Commission | Instant | £10 | N/A |
| Visa | No Commission | Instant | £10 | N/A |
| Skrill | No Commission | Instant | £20 | £5,000 |
| NETELLER | No Commission | Instant | £20 | £5,000 |
| Payz | No Commission | Instant | £20 | N/A |
| Paysafecard | No Commission | Instant | £10 | £700 |
| PayPal | No Commission | Instant | £10 | N/A |
| PayViaPhone | 15% processing fee | Instant | £10 | N/A |
| Apple Pay | No Commission | Instant | £10 | N/A |
| NeoSurf | No Commission | Instant | £15 | N/A |
Monster Casino’s deposit methods are varied and crafted to user convenience, with instant processing times and no fees for most methods. However, the exclusion of Skrill and Neteller deposits from most promotions, and the 15% fee for PayviaPhone deposits, are points that players need to consider. Overall, considering the range of options and the terms associated with each, I would rate the deposit system a 4 out of 5.
Monster Casino offers a variety of withdrawal methods, ensuring players can access their winnings with ease and convenience. The casino prides itself on a swift processing time of just one day, although the total time until funds reach the player’s account can vary depending on the chosen method.
The minimum withdrawal amount is notably low at £2.5, making it accessible for players who prefer to withdraw smaller winnings. However, it’s important to note that all withdrawals are subject to a processing fee of 1%, capped at £3 per withdrawal. This fee is relatively modest compared to many other gambling websites.
List of the available withdrawal methods:
| Withdrawal Method | Commission | Withdrawal Processing Speed | Minimum Withdrawal | Maximum Withdrawal |
|---|---|---|---|---|
| Visa | 1% up to £3 per withdrawal | 1-8 business days | £2.5 | None for UK players |
| Wire Transfer | 1% up to £3 per withdrawal | 4-10 business days | £50 | None for UK players |
| Trustly | 1% up to £3 per withdrawal | 1-8 business days | £2.5 | None for UK players |
| PayPal | 1% up to £3 per withdrawal | 1-8 business days | £2.5 | None for UK players |
| Skrill | 1% up to £3 per withdrawal | 1-2 business days | £2.5 | None for UK players |
| Neteller | 1% up to £3 per withdrawal | 1-2 business days | £2.5 | None for UK players |
| ecoPayz | 1% up to £3 per withdrawal | 1-4 business days | £2.5 | None for UK players |
Monster Casino provides a solid range of withdrawal options with a very low minimum withdrawal limit and a reasonable processing fee. The one-day processing time is a significant plus, although players should account for additional time based on their chosen withdrawal method. Because of this, we would rate Monster Casino’s withdrawal system a strong 4 out of 5. The casino offers a generally simple withdrawal process with a slight deduction for the processing fee.
Monster Casino’s customer support system is designed to offer efficient and accessible assistance to its players, recognising the importance of dependable service in online gameplay.
Support method overview:
| Support Type | Contact Information | Availability | Response Time |
|---|---|---|---|
| Live Chat | Accessible through the website | 24/7 | Immediate |
| [email protected] | 24/7 (responses) | Within 24 hours | |
| FAQ Section | Available on the website | Always Accessible | Immediate (self-service) |
They provide 24/7 live chat support, ensuring that players have immediate access to help with urgent issues. Although some players might find the live chat interface a bit tricky to navigate, the availability of round-the-clock assistance is a significant advantage. For inquiries that are less time-sensitive or for detailed feedback, players can reach out via email at [email protected]. Email responses are typically received within a 24-hour window, which is in line with industry standards.
Additionally, the casino features a well-curated FAQ section that is reasonably informative, serving as a quick self-help resource for common questions and concerns. However, it’s notable that monstercasino.co.uk lacks a phone support option, which might be a limitation for those who prefer verbal communication.
Monster Casino’s customer care is competent and covers the essential bases of online casino support. The combination of instant live chat support, efficient email communication, and a helpful FAQ section provides a solid support foundation. Because of these factors, the overall effectiveness of the customer support at Monster Casino would merit a score of 4 out of 5, reflecting a strong commitment to player support, albeit with some room for improvement in accessibility and interface navigation.
Monster Casino has implemented a meticulous Know Your Customer (KYC) procedure to comply with regulatory and legal requirements, ensuring the security and legitimacy of accounts. This process is vital for verifying the identity of players, confirming their physical address, and the payment method used, and in certain jurisdictions, proof of income may also be required.
Know Your Customer (KYC) process mandates several key documents for verification. These include:
In my experience, the KYC procedure at Monster Casino is thorough but simple. The process is designed to be secure yet user-friendly, with clear guidelines on how to upload the necessary documents. While the lack of a definite timeframe for verification might be a slight inconvenience, the importance of such rigorous checks in ensuring the security of both the player and the casino cannot be overstated.
Monster Casino sports section offers a decent range of betting options and plenty of sports to bet on too. The types of bets available include Total Line Bets, which involve wagering on the total points, goals, or runs in a game; Money Line Bets, Simple Bets on the team or player expected to win; and Parlay Bets, which combine two or more wagers for potentially higher payoffs, with the condition that all selections must win. These options extend across multiple sports, including football, tennis, and hockey, as well as various tournaments associated with specific sports bets.
Besides its wide array of betting choices, Monster Casino offers attractive sports promotions to improve the betting process. One notable betting offer is their Sports Welcome Deal. To qualify, players must deposit a minimum of £10 and place bets totalling £10 or more. In return, they receive a £30 Free Bet, which must be used as a one-time stake with minimum odds of 1.5, and the stake is not returned. One thing to note is that there is a 1x wagering requirement associated with this offer.
Another useful promotion is “Free Bet Mondays” Players can participate by depositing £50 or more with the code: FBM and placing qualifying bets worth £50 on any sporting event. By doing so, they can claim a £20 Free Bet. This offer is available every Monday from 00:00 GMT to 23:59 GMT. Once opted in, the bonus will be credited as a ‘pending’ bonus and activated when players accumulate £50 in real bets. This offer is redeemable once per week and applies exclusively to sports betting, with a 1x wagering requirement.
Monster Casino offers commendable sports betting action with various bet types and a selection of sports and tournaments to choose from. The inclusion of promotions adds extra value for sports bettors. The wagering requirements for these promotions is reasonable, making them accessible to many betors. Overall, the sports betting section deserves a rating of 4.5 out of 5 for its options and appealing promotions.
The player reviews of Monster Casino on TrustPilot present a mixed picture of the casino, reflecting both positive and negative opinions. The overall rating of 1.5 out of 5 indicates significant dissatisfaction among players.
Several reviewers expressed frustration with the brand’s handling of bonuses and free bets. Some felt the terms and conditions were unclear, leading to misunderstandings and disappointment. One player mentioned that their free bet winnings were cancelled after they withdrew their balance, a practice they found misleading.
Withdrawals and document verification also emerged as common concerns. Players reported delays in receiving their winnings and expressed frustration with the verification process. In some cases, live chat support was described as unhelpful or difficult to contact.
On a more positive note, some players had a relatively hassle-free ride, with efficient document verification and responsive customer support. They highlighted good odds for in-play betting and the slots’ quality.
The player reviews of Monster Casino on Ask Gamblers reveal somewhat troubled reviews of some users, resulting in a mixed rating of 4.1 out of 10. Several players expressed concerns and frustrations primarily related to account verification and withdrawals.
A recurring issue highlighted by multiple players is the delay in verifying accounts and processing withdrawals. Some users mentioned that they faced unresponsiveness from customer support, both through email and live chat, leading to unresolved issues. This situation has left many players waiting for their funds for an extended period.
However, it’s worth noting that there are exceptions, as one player reported a relatively quick withdrawal process all things considered. They received their winnings promptly and positively interacted with customer support.
8 Deals available in United Kingdom
Bonus type: No Deposit, Code, Free Play, Free Money, Welcome Bonus
Min Deposit: No Deposit
Wagering: 50x
Bonus type: Free Spins, Welcome Bonus, Highroller Bonus, 2nd Deposit Bonus, 3rd Deposit Bonus
Min Deposit: £20
Wagering: 50x
Bonus type: Free Spins, Code, Low Wagering
Min Deposit: £10
Wagering: 2x (B), 20x (FS)
Bonus type: Free Bets, First Deposit Bonus, Deposit Bonus
Min Deposit: £10
Wagering: 1x
Bonus type: Welcome Bonus
Min Deposit: £10
Wagering: 65x
Bonus type: Free Spins, Sign Up
Min Deposit: £20
Wagering: 35x
Bonus type: Free Spins, Welcome Bonus
Min Deposit: £10
Wagering: 35x
Bonus type: Free Spins, No Wagering, Welcome Bonus, First Deposit Bonus
Min Deposit: £15
Wagering: No Wager
Bonus type: Free Spins, Code, Daily Bonus
Min Deposit: £20
Wagering: 50x
Bonus type: Code, Weekly Bonus
Min Deposit: £10
Wagering: 50x
Bonus type: Code, Cashback Bonus, Weekly Bonus
Min Deposit: £25
Wagering: No Wager
Bonus type: Coupon, Code, Weekly Bonus
Min Deposit: £10
Wagering: 50x
Monster Casino offers a fast-paced gamble with its vast selection of slots, table games, and live dealer options. Its user-friendly interface and mobile compatibility make it accessible to players on the go. The generous welcome bonus and ongoing promotions provide added value, although the wagering requirements should be kept in mind.
One standout feature is the inclusion of jackpot games with the potential for massive wins. Additionally, their commitment to responsible gaming and customer support is commendable.
However, it’s essential to note that the limited withdrawal options and the verification process may require some patience from players. The variety of sports betting options and promotions add to the site’s appeal, making it a one-stop destination for both casino and sports fans.
My final rating for Monster Casino is 4.3 out of 5. It stands out for its sportsbook and interface, along with generous welcome bonuses and ongoing offers. Additionally, the lack of withdrawal limits for most payment methods is a notable advantage for players looking for flexibility in managing their winnings. Despite it’s cons, I recommend giving Monster Casino a try to see how it suits your gaming preferences.
No, Monster Casino does not currently offer a Refer a Friend Program. While the website provides an array of promotions, a referral program to invite friends is not among its features.
No, Monster Casino does not provide Bingo games as part of its gaming repertoire. The casino primarily focuses on various slot games, table games, and sports betting options.
To reset your password, you can follow these steps: First initiate the reset process by clicking on the ‘Login’ tab on the website. Once there, you must enter the email address associated with your Monster Casino account and select the ‘Forgot Password’ option. A password reset link will then be sent to your registered email address. Check both your email inbox and, if necessary, your junk/spam folder for the reset link.
As per UKGC regulations, UK players are not allowed to cancel withdrawal requests. The casino adheres to strict guidelines set by the UK Gambling Commission, ensuring the security and integrity of financial transactions, including withdrawals.
If you haven’t received your bonus reward at Monster Casino, it’s crucial to review and verify that you have met all the specific requirements outlined in the Terms & Conditions of the bonus offer. Additionally, some bonuses may require wagering on particular games, and in certain cases, bonuses may only be credited after the conclusion of the promotional period.
John N.
United Kingdom
Tried takin out £2,400 after a decent win. Sent all the docs—ID, bank stuff, even my payslips. Support kept askin for the same things again n again... felt like I was goin in circles. After weeks, no clear answer, just copy-paste replies. Eventually gave up, still waitin. Not sayin it’s a scam but they def need to sort their process.
Daniel Roberts
United Kingdom
James Walker
United Kingdom
lina lewis
United Kingdom
O'Connor13
United Kingdom
Thunderman
United Kingdom
Burns Andrew
United Kingdom
Submit your review of Monster Casino
6 Deals
6 Deals
2 Deals
2 Deals
4 Deals
3 Deals
3 Deals
5 Deals
Jamie Wall
