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Monster Casino UK

4.3
Expert rating
View details
3.6
Users rating
4 reviews

Monster Casino Welcome Bonus

Up to £1000 + 100 FS

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#Ad, 18+, GambleAware.org | New Players Only. Wager from real balance first. 50X wager the bonus. Contributi...on varies per game. selected games only. Wager calculated on bonus bets only. Bonus valid 30 days / Free spins valid 7 days from receipt. Max conversion: 3x the bonus amount or from free spins: £20. Min Deposit £20. Withdrawal requests voids all active/pending bonuses. Excluded Skrill deposits. Full Bonus T&C Show more

Monster Casino Promo Codes

Discover 9 Monster Casino bonus codes available in June 2024

9 Deals available in United Kingdom

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Monster Casino Review

In this Monster Casino review, UK players will discover key insights and details about this popular online gaming destination. We have thoroughly explored monstercasino.co.uk to provide an unbiased and informative overview. This review delves into the variety of available games that appeal to all players. The analysis also covers Monster Casino bonuses, offering an in-depth look at the promotions and rewards available to new and regular players. This guide is designed to equip players with all the necessary information, helping them make informed decisions about their online gaming choices.

  • Launched in 2017
  • License UK Gambling Commission, Gibraltar Gambling Commissioner
  • Min Deposit £10
  • Payment Methods EasyEFT, giropay, Neosurf, Neteller, paysafecard, Pay by Mobile, PugglePay, Quick Pesa, WebMoney, Wirecard, Zimpler, Discover, Euroset, JCB, Lottomaticard, Pay by SMS, PayForIt
  • Withdrawal Methods EcoPayz EcoCard, Instadebit, Interac, Maestro, MasterCard, Neteller, paysafecard, Skrill Moneybookers, Trustly, Visa, Wire Transfer, eCard, iDebit, Instant Banking By Citadel
  • Min Withdrawal £10
  • Games 1775
  • Game Types Poker Games, Roulette, Scratch Cards, Slots
  • RTP 96.28%
  • Game Providers Betdigital, Big Time Gaming, Blueprint Gaming, Core Gaming, ELK Studios, Evolution Gaming, Extreme Live Gaming, Eyecon, Felt Gaming, Foxium, Gamevy, IGT, Iron Dog Studio, Konami, Lightning Box Games, Merkur Gaming, Microgaming, Nektan, NetEnt, NextGen Gaming, NYX Interactive, Pragmatic Play, Realistic Games, Red Tiger Gaming, Scientific Games, Yggdrasil Gaming

Monster Casino Pros & Cons

  • Pros

  • Varied Game Selection: Monster Casino offers a solid variety of casino games, including slots, table games, and live dealer options, appealing to different player preferences.
  • Sports Betting: The website provides an extensive sports betting section with various sports and tournaments to wager on, appealing to sports fans.
  • Generous Promotions: Players can benefit from attractive promotions, such as the Bet £10 & Get a £30 Free Bet and Free Bet Mondays, improving their gameplay.
  • Mobile-Friendly: Monster Casino's mobile compatibility allows players to play their favorite games on the go, providing convenience and flexibility.
  • Lack of Withdrawal Limits: The absence of withdrawal limits for most payment methods allows players greater flexibility in managing their winnings, accommodating both casual and high-stakes players.
  • Cons

  • Withdrawal Fees: One downside is the presence of withdrawal fees, which can impact the overall value of winnings, especially for frequent withdrawals.
  • Limited Customer Support: The absence of phone support and challenging navigation of the live chat feature may hinder the resolution of player queries.
  • Payment Method Restrictions: Skrill and Neteller deposits are ineligible for most promotions, limiting bonus opportunities for users of these payment methods.
  • High Wagering Requirements: Players should be aware of high wagering requirements on bonuses, which can make it challenging to meet the conditions for withdrawal.

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Why You Should Play at Monster Casino

Monster Casino, a contemporary online casino established in 2021, has rapidly marked its presence in the UK’s online gambling scene. Operated by ProgressPlay Limited, this casino stands out due to its modern approach to online gaming, which resonates with players looking for a fresh and dynamic gaming environment. Its uniqueness lies in its user-friendly interface, an extensive selection of games, and a commitment to player satisfaction.

This casino is particularly suitable for players who appreciate a blend of classic and innovative games coupled with streamlined online gameplay. Monster Casino’s game library, featuring an array of slots, table games, and live dealer options, appeals to a wide range of preferences, setting it apart from many traditional online casino websites in the UK.

Here is a brief table with key information about the parent company:

Parent Company Name ProgressPlay Limited
Website monstercasino.co.uk
Head Office Soho Office, 3A, Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta
CEO Itai Loewenstein
Company size/Employees 11-50 employees

Monster Casino's First Impression

Upon visiting Monster Casino, users are greeted with a colourful and energetic interface, which sets the stage for a fun user experience. The casino’s modern design has a clean layout that makes navigation simple. The website feels very much in tune with current design trends and offers a sense of immediacy and accessibility. However, those familiar with other ProgressPlay casinos won’t be impressed as the standard brand design doesn’t change at all here.

In terms of usability, the site performs admirably. Games load quickly, and the prominent search functionality allows users to locate their preferred titles easily. While the absence of game filtering options is noted, especially when compared to other casinos in the Progress Play portfolio, the available information on each game, including the provider, is accessible with a single click. However, the lack of RTP (Return to Player percentage) information directly on the icon may require players to perform additional steps to find this important detail.

Interestingly, users can be redirected to a different site version, where they can filter games by provider. Yet, this alternate site furnishes a different level of detailed information than the main one. This dichotomy may inconvenience users who seek comprehensive information and specific filtering capabilities simultaneously.

The mobile performance reflects the website’s quality, with a responsive design that adapts well to smaller screens, ensuring the vast selection of games is accessible on the go. The mobile interface retains the intuitive navigation of the desktop version, making it simple to switch between devices problem-free.

Ease of Navigation User-friendly
Mobile Games Availability High
Game Filters Limited
Search Function Efficient
Loading Speed Fast
UX and UI Rating Highly satisfactory
Expert's Rating
First Impression 4.0

Monster Casino offers solid useability with a visually appealing and functionally efficient website. The casino’s few shortcomings, such as the limited game filters, are offset by its intuitive design and rapid loading times. Balancing the various aspects of the site’s usability, I would rate Monster Casino a 4 out of 5, marking it as a solid choice for users seeking a contemporary and intuitive website. This assessment is based on my personal interaction with the site.

Jamie Wall
Jamie Wall Casino Analyst

Licensing and Regulations at Monster Casino

Monster Casino strongly emphasises player safety and security, which is evident in its comprehensive measures to safeguard user information and promote responsible gaming. Holding licenses from the UK Gambling Commission (account number 39335) and the Malta Gaming Authority (License Number MGA/B2C/231/2012), the casino operates within strict regulatory frameworks, providing players with assurance regarding fairness and transparency.

When evaluating the casino’s reliability, the absence of any mention on blacklists and the presence of robust cybersecurity measures contribute to a sense of trust. Monster Casino employs high-quality encryption, ensuring all data transmitted through the site is secure from third-party interception.

Monster Casino advocates for responsible gaming through various tools and affiliations with support organisations regarding player protection. The site provides mechanisms such as deposit limits, time-out periods, self-exclusion options, and integration with Gamstop, enabling players to maintain control over their gaming activities. Reality checks are also available to help players keep track of the time spent on the site.

The casino supports associations dedicated to providing help for those in need, including GamCare, Gamblers Anonymous, and several counselling services. For the protection of minors, software like Cyber Patrol, Net Nanny, and GamBlock are recommended, reflecting the casino’s proactive approach to preventing underage gambling.

The table below summarises the responsible gambling tools and support available:

SSL encryption 128-bit
Deposit Limits Yes
Activity Limitations Yes
Self Exclusion Yes
Protection of Minors Cyber Patrol, Net Nanny, GamBlock
Problem Gambling Organisations GamCare, Gamblers Anonymous, Counseling Services, Gordon House association, CADAS, NECA, Southampton, RCA Trust
IT-Security GlobalSign Atlas R3 DV TLS CA 2023 Q4
Firewall Yes
Anti Money Laundering Source of funds and identity verification
Expert's Rating
License and Security 5.0

Monster Casino’s commitment to licensing, security, and player protection guarantees all players a safe and responsible gaming environment. With licenses from both the UK Gambling Commission and the Malta Gaming Authority, advanced encryption technology, and a range of responsible gaming tools, the Europian casino prioritises player safety. Its support for responsible gambling organisations underscores its dedication to promoting responsible gambling practices. Combined with measures to protect minors, such as Cyber Patrol and Net Nanny, Monster Casino earns a score of 5 out of 5 for its unwavering commitment to player welfare and security.

Jamie Wall
Jamie Wall Casino Analyst

Terms and Conditions at Monster Casino

Before starting playing at Monster Casino, gamblers must read the terms and conditions to guarantee a clear understanding of the rules and requirements. Here’s an overview of the key points that players should be aware of:

  1. Age Restrictions: Players must be 18 years of age or older to participate in gaming activities.
  2. Account Limitations: There are restrictions on the number of accounts a player can hold and measures to prevent fraudulent activities.
  3. Payment Methods: Monster Casino accepts various payment methods, and knowing which are available for deposits and withdrawals is essential.
  4. Bonuses: Bonuses come with specific wagering requirements that must be met before any winnings can be withdrawn.
  5. Withdrawal Restrictions: Withdrawals are subject to verification processes, and there may be limits on how much can be withdrawn within a certain period.
  6. Gameplay Fairness: Games are monitored for fairness, and the casino uses RNGs (Random Number Generators) to secure unbiased outcomes.
  7. Dormant Accounts: Accounts deemed inactive for a certain period may be subject to fees or suspension.
  8. Responsible Gaming: Players have tools to manage their gaming, including deposit limits, time-outs, and self-exclusion.
  9. Intellectual Property: All content on the casino’s website is the casino’s or its licensors’ property and is protected by copyright laws.
  10. Liability: The casino outlines its liability in various scenarios, detailing what it is and isn’t responsible for.
  11. Complaints and Disputes: Procedures for submitting complaints and disputes are detailed, including timelines and escalation paths.
  12. Jurisdiction and Governing Law: The terms and conditions are governed by the laws of the casino’s jurisdiction.

Players must read the full terms and conditions available on the casino’s website to understand all the rules and regulations fully. As with any legal document, the terms and conditions are subject to change, so a regular review is advisable.

Registering and Confirming your Account

Based on my personal experience with registration at Monster Casino, here’s a step-by-step guide to getting started:

step 1 Navigate to the Homepage

Visit the Monster Casino website locate the yellow Sign-Up button prominently displayed and click to open the registration form.

step 2 Fill in Personal Details

Enter your details as prompted. This includes your name, date of birth, and email address. Double-check all information is accurate for verification purposes.

step 3 Create Account Details

Choose a username and password. Monster Casino might have specific requirements for password strength to guarantee account security.

step 4 Provide Contact Information

Fill in your contact details, including your current address and mobile number.

step 5 Agree to Terms

Read through the terms and conditions, privacy policy, and any other legal requirements. If you agree, tick the checkbox to confirm your age and acceptance.

step 6 Verification

You might be required to verify your email or phone number, usually by entering a code sent to you by Monster Casino.

step 7 Attach Documents

At Monster Casino, you need to upload a copy of your ID, such as a passport or driver’s license, and a utility bill for address verification.

step 8 Wait for Confirmation

Monster Casino may take some time to verify your account after submitting your details. This is a standard procedure to guarantee player safety and meet regulatory requirements.

step 9 First Deposit

Once your account is verified, you’ll receive a confirmation, and you can then proceed to make your first deposit. Remember, you must verify your account before partaking in any gaming activities.

The steps were clearly outlined during my registration, and the interface was intuitive, leading to a hassle-free process. The prompts were clear, and I found the process to be secure and thorough, reflecting Monster Casino’s commitment to player security.

Jamie WallJamie Wall

Monster Casino Bonus Codes

Monster Casino’s promotional offerings present a suite of bonus options that are both generous and varied, ensuring a competitive edge in the crowded online casino marketplace. The bonuses are structured to fit any player’s needs, from newcomers to the casino to existing players looking for added value on their deposits.

monstercasino welcome bonus

Welcome Bonus Up To £1000 + 100 FS

The Welcome Package at Monster Casino is a multi-tiered offering designed to extend the fun across several initial deposits. It commences with 50 Free Spins on the Book of Dead slot following the first deposit, establishing a strong start for new members. The package continues to reward the second and third deposits with a 25% match bonus of up to £200 for each. The fourth deposit significantly ups the ante with a 25% match up to £600. Finally, the fifth deposit grants another round of 50 Free Spins, this time on the Starburst slot. You can get up to £1,000 and 100 free spins in the welcome package. A minimum deposit of £20 is required to activate each stage, and players should be aware of the 50x wagering requirement attached to these bonuses.

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Double Delicious Deal

The Double Delicious Deal is Monster Casino’s way of doubling the pleasure with a 25% bonus up to £500. Available from Monday to Thursday, players can claim this bonus twice within the promotional period by making a minimum deposit of £10 with the promo code WICKED, subject to a 50x wagering requirement.

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Friday Point Boost

To boost the competitive spirit, the Friday Point Boost allows players to earn extra points for completed missions within 24 hours of depositing with the bonus code FPB. These additional points are a gateway to better rewards within the Rewards Store, improving the overall gaming strategy.

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Monthly Tournaments

A monthly challenge awaits players in tournaments with a £850 prize pool split between 10 players. Participants must deposit a minimum of £10 with the required code and play any slot games, with real money wagering contributing to leaderboard progression. Notably, there is no wagering requirement on these cash prizes, offering a pure boost to winners’ balances.

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Cashback Weekends

During the weekend, players can regain some of their deposit losses back in real money, up to 15%. The cashback percentage is determined by the amount wagered—up to 10% for roulette losses under £499 and up to 15% for over £500. For other non-blackjack casinos and live games, cashback starts at 5% for wagering under £999 and rises to 15% for £1,000 or more. This offer is valid from Friday to Sunday, and players must use the promo codes MARKER for roulette or DEALER for other games, with no wagering requirements on the cashback received.

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Saturday Spinner

Kicking off the weekend, the Saturday Spinner grants players 10 Free Spins on a selected game. Players are rewarded with spins to use on the Legacy of Dead slot by making a first deposit on Saturday with the coupon code PLAY. This bonus is redeemable once, and players must deposit at least £10 to qualify, with the spins subject to a 50x wagering requirement.

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Sunday=Funday

To round off the weekend, Sunday=Funday changes the pace by offering a 20% bonus up to £500. This bonus can be claimed twice on Sundays when players deposit with the code SUN. The promotion injects a final dose of fun into the weekend, subject to a 50x wagering requirement.

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No Deposit Bonus

Monster Casino knows how to keep the party going, and they’re welcoming new players with a fantastic £5 No Deposit Bonus. Just use the FREE5 no deposit promo code, and you can claim this free bonus without a deposit.

The Monster Casino No Deposit Bonus Code on £5 Free can be used on the Book of Dead slot. To determine eligibility for this bonus, you must complete SMS validation during the registration process. However, there is quite a big 50x wagering requirement, and only selected games contribute to fulfilling it, which may not be what newcomers would like from such a promotion.

Expert's Rating
Bonuses & Special Offers 4.0

Monster Casino offers a competitive array of bonuses and promotions. Notably, they also provide a No Deposit Bonus, making it even more appealing to those looking for opportunities to explore more of the casino. The bonuses are varied, covering everything from welcome packages to weekly cashback deals, ensuring something for everyone. The promotions remain attractive despite the wagering requirements and the exclusion of some payment methods from bonus eligibility. Considering the overall value and variety, Monster Casino’s bonus offerings earn a score of 4 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

Compare Monster Casino Bonus

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Casino’s Rewards Programme

Monster Casino’s Rewards Programme is a system that acknowledges and appreciates player activity by allocating points, which can be exchanged for a variety of offers within the Rewards Store. This system is inherently player-centric, giving individuals the autonomy to select rewards that align with their preferences.

Membership to the Rewards Programme is automatic upon undertaking the first mission. Progress can be tracked effortlessly by selecting the trophy icon on a desktop or via the menu on a mobile device.

Players accumulate points by completing missions that involve various activities such as exploring new games, activating bonuses, or triggering specific features in slots. The programme is dynamic, with new missions introduced regularly to maintain a fresh and motivating environment.

As players keep playing at the casino, they climb through levels and collect achievement badges. These badges are more than mere symbols of accomplishment; they unlock exclusive offers and benefits, improving the overall gameplay.

Leaderboards play a pivotal role, adding a competitive edge to the gameplay. By completing missions and securing badges, players can climb the leaderboards, which not only offers bragging rights but also the potential to win prizes and gain other significant advantages.

The Rewards Store is the hub for converting points into tangible benefits. Options range from Free Spins and Deposit Bonuses to Bonus Money, Cashback deals, and other extras. The choice lies entirely with the player.

Moreover, leaderboard standings can lead to prizes and special offerings, such as early access to new games, entry into tournaments, and more, making every point earned a step towards potential additional rewards.

Expert's Rating
Rewards Programme 4.5

The Monster Casino Rewards Programme offers plenty of freebies for the players. By blending regular gameplay with the opportunity to earn points and choose specific rewards, the programme offers a personalised touch that can improve the gameplay for each player. It’s a thoughtful system that values and rewards loyalty and active participation without the need for explicit VIP tiers or by-invitation-only memberships. From my perspective, considering the accessibility and potential benefits of the Rewards Programme, Monster Casino earns a solid 4.5 out of 5 rating.

Jamie Wall
Jamie Wall Casino Analyst

Monster Casino Games

monster casino games

Monster Casino provides a vast array of gaming options which will satisfy any kind of player. The gaming lobby is a testament to their broad selection, offering over 900 titles across multiple categories. While the initial landing page may lack direct filtering options by the provider or alphabetical order, a secondary click reveals detailed game information, including the provider, which speaks to the casino’s user-focused design.

Here is the list of all the available game types and the amount of games they offer:

Game Type Quantity Most Popular Game
Slots 500+ Rainbow Riches
Jackpot Games 100+ Fluffy Favourites
Casual Games 140+ Coin Vault
Table Games 40+ 20p Roulette
Live Games 70+ Crazy Time

The collection includes a myriad of slots with various themes and features, progressive jackpot games, and casual games for more relaxed gameplay. Players can also find a comprehensive selection of classic table games like blackjack and roulette alongside their live casino section that brings the vibe of real-time play with live dealers. As for the providers, the casino has the best titles from names like Barcrest, NetEnt as well as Evolution, Playtech and more.

Upon redirection, players encounter the standard ProgressPlay interface, which includes a provider filter and the ability to browse new and popular titles, as well as mark favourites. A search box adds to the convenience, allowing for quick access to specific games or categories.

At Monster Casino, players can also access many of these games in demo mode. This feature allows players to try out games without any financial commitment, providing a way to explore the vast selection and familiarise themselves with the gameplay before opting to play with real funds.

Now that we got the basic information across, it’s time for us to check out what each of the game types actually offers.

Online Slots

Monster Casino stands out with its selection of over 500 slot games. This extensive range offers a variety of themes, gameplay mechanics, and bonus features. From timeless classics to modern video slots.

To give you an idea of the quality and diversity of their slots, here’s a list highlighting some of the most popular slots with their respective RTPs:

Book of Dead
RTP 96.21%
Max win x 5000.00
Rainbow Riches Slot
RTP 95.0%
Max win x 500.00
Twin Spin Deluxe
RTP 96.61%
Max win x 100000
Aloha! Cluster Pays
RTP 96.42%
Max win x 100000
Legacy of Dead
RTP 96.58%
Max win x 5000
Moon Princess
RTP 96%
Max win x 5000
Reactoonz
RTP 96.51%
Max win x 4570
Zillard King
RTP 96%
Max win x 3000

Jackpot Games

Monster Casino offers a solid collection of over 100 jackpot games, appealing to players who are looking for that extra tingle. These games are a mix of progressive and fixed jackpots, ensuring a variety of options for players with different preferences.

To showcase the quality and diversity within Monster Casino’s jackpot selection, here is a table of some notable jackpot slots:

Jackpot Game RTP (%) Provider
Crystal Lotus 96.56% Eyecon
Fluffy Favourites 95.39% Eyecon
Pirates Plenty: The Sunken Treasure 95.07% Red Tiger Gaming
Lost Island Jackpot 95.06% Eyecon
Fireworks Frenzy 94.94% Eyecon
Dragon’s Luck 94.24% Red Tiger Gaming
Rainbow Jackpots 94.13% Red Tiger Gaming
Diamond Blitz 93.74% Red Tiger Gaming
Wild Koi 93.00% Eyecon
Gunslinger Reloaded 91.67% Play’n GO

Table Games

Monster Casino’s table games section offers a selection of over 40 games, focusing primarily on classics like Blackjack, Roulette, and Baccarat. This selection is crafted to provide a traditional casino vibe, with various iterations of these popular games to suit different player preferences.

Check out top-10 of the best table games the casino offers:

Table Game RTP (%) Provider
Perfect Strategy Blackjack 99.91% Switch Studios
High Streak Blackjack 99.60% Switch Studios
Classic Blackjack 99.44% Switch Studios
Blackjack 3D 98.00% Iron Dog Studio
European Roulette 97.30% G.Games
20p Roulette 97.30% Inspired Gaming
Turbo Auto Roulette 97.30% Switch Studios
Casino Solitaire 96.80% G.Games
Dragon Tiger 96.27% Switch Studios
Space Invaders Roulette 94.74% Bell-Fruit Games

Live Games

monstercasino live casino games

Monster Casino enriches its gaming portfolio with a solid array of live games, offering more than 70 titles that bring the mood of a live casino straight to players’ screens. This collection includes live dealer games encompassing Live Blackjack, Live Roulette, Live Baccarat, various Game Shows, and Live Poker, ensuring there’s something to suit every taste.

The best live game titles at Monster Casino:

Live Game RTP (%) Provider
Quantum Blackjack Plus 99.68% Playtech
Bac Bo 98.87% Evolution Gaming
First Person Roulette 97.30% Evolution Gaming
Red Door Roulette 97.30% Evolution Gaming
Spin a Win 97.22% Playtech
Adventures Beyond Wonderland Live 96.82% Playtech
MONOPOLY Live 96.23% Evolution Gaming
Crazy Coin Flip 96.05% Evolution Gaming
Crazy Time 95.50% Evolution Gaming
Caribbean Stud Poker 94.78% Playtech

Casual Games

Monster Casino stands out with its selection of over 140 casual games. This category includes a mix of lotto-style games, scratchcards, and virtual sports, offering a relaxed yet involving gameplay. Perfect for players looking for a quick gaming session without the complexities of traditional casino games, Monster Casino’s casual games portfolio is entertaining.

Some of the most popular Casual Games at Monster casino:

Casual Game RTP (%) Provider
Yahtzee 95.00% Light and Wonder
Coin Vault 95.00% 1X2gaming
Wheel of Luck 94.10% Tom Horn Gaming
Spinlotto 93.80% G.Games
Summer Scratch 92.15% Hacksaw Gaming
Break the Ice 92.04% Hacksaw Gaming
Koi Cash 92.01% Hacksaw Gaming
Boss the Lotto 91.00% G.Games
Football Scratch 65.27% Hacksaw Gaming
Diamond Rush 59.00% Hacksaw Gaming
Expert's Rating
Variety of Games 4.0

Monster Casino offers a comprehensive and fun gameplay with a vast selection of games across various categories, earning it a solid 4/5 rating. While the interface is user-friendly, improving it with better game sorting and filtering options could further improve the user experience. Overall, the quality and diversity of games, combined with an intuitive interface, make Monster Casino a strong contender in the online gaming industry.

Jamie Wall
Jamie Wall Casino Analyst

Monster Mobile Casino

monster mobile casino

Monster Casino mobile casino offering stands out for its accessibility and optimisation across various devices, ensuring fluid gameplay for players on the go. One notable aspect of Monster Casino’s mobile performance is that while most games are optimised for mobile play, there might be a few exceptions. However, most of Monster Casino’s extensive game library is available and runs problem-free on mobile devices.

While Monster Casino does not have an casino app for iOS devices, it compensates with a robust Android casino app, allowing Android users to access their favourite games easily. The casino’s mobile website version is well-optimized for smartphones and tablets, providing a solid and responsive performance across different platforms.

    3.7 58 ratings

Monster Casino App information:

Android Casino App https://play.google.com/store/apps/details?id=com.casinomonster&hl=en_GB
Android App Installs 50K+
Android App Rating 3.7
Android App Reviews 58 reviews
Provider Mediacle
Last Update 10 Jul 2023
Compatibility Android 5.0 and up
Expert's Rating
Mobile Gaming Experience 4.0

Monster Casino’s mobile performance is commendable, especially with its Android app offering and the well-optimized mobile website version. While the absence of an iPhone casino app is a limitation, the quality of the mobile website version largely makes up for it. Considering these factors, and based on my personal interaction with the site on a mobile device using mobile internet, Monster Casino earns a 4 out of 5 for its mobile offering.

Jamie Wall
Jamie Wall Casino Analyst

Deposit Methods

Monster Casino has a comprehensive array of deposit methods, making it convenient for players to fund their accounts. The options include popular choices like Visa, Mastercard, PayPal, Apple Pay, and more.

List of the available deposit methods:

Payment Method Commission Speed of Deposit Processing Minimum Deposit Max. Deposit
Mastercard No Commission Instant £10 N/A
Visa No Commission Instant £10 N/A
Skrill No Commission Instant £20 £5,000
NETELLER No Commission Instant £20 £5,000
Payz No Commission Instant £20 N/A
Paysafecard No Commission Instant £10 £700
PayPal No Commission Instant £10 N/A
PayViaPhone 15% processing fee Instant £10 N/A
Apple Pay No Commission Instant £10 N/A
NeoSurf No Commission Instant £15 N/A

Depositing at Monster Casino is simple: login, head to the ‘Cashier’ section, select your preferred method, and follow the prompts. This process is designed to be user-friendly and efficient.

UK players need to be aware that deposits made through Skrill and Neteller often do not qualify for most promotions at Monster Casino. This is a crucial consideration for players who intend to take advantage of the casino’s bonuses and promotional offers.

Expert's Rating
Deposit Methods 4.0

Monster Casino’s deposit methods are varied and crafted to user convenience, with instant processing times and no fees for most methods. However, the exclusion of Skrill and Neteller deposits from most promotions, and the 15% fee for PayviaPhone deposits, are points that players need to consider. Overall, considering the range of options and the terms associated with each, I would rate Monster Casino’s deposit system a 4 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

Withdrawal Methods and Limits

Monster Casino offers a variety of withdrawal methods, ensuring players can access their winnings with ease and convenience. The casino prides itself on a swift processing time of just one day, although the total time until funds reach the player’s account can vary depending on the chosen method.

The minimum withdrawal amount at Monster Casino is notably low at £2.5, making it accessible for players who prefer to withdraw smaller winnings. However, it’s important to note that all withdrawals are subject to a processing fee of 1%, capped at £3 per withdrawal. This fee is relatively modest compared to many other gambling websites.

List of the available withdrawal methods:

Withdrawal Method Commission Withdrawal Processing Speed Minimum Withdrawal Maximum Withdrawal
Visa 1% up to £3 per withdrawal 1-8 business days £2.5 None for UK players
Wire Transfer 1% up to £3 per withdrawal 4-10 business days £50 None for UK players
Trustly 1% up to £3 per withdrawal 1-8 business days £2.5 None for UK players
PayPal 1% up to £3 per withdrawal 1-8 business days £2.5 None for UK players
Skrill 1% up to £3 per withdrawal 1-2 business days £2.5 None for UK players
Neteller 1% up to £3 per withdrawal 1-2 business days £2.5 None for UK players
ecoPayz 1% up to £3 per withdrawal 1-4 business days £2.5 None for UK players

Withdrawing funds is also easy. Players simply need to access the ‘Cashier’ section, select their preferred withdrawal method, enter the amount they wish to withdraw, and follow the prompts to complete the transaction.

Expert's Rating
Withdrawal Methods 4.0

Monster Casino provides a solid range of withdrawal options with a very low minimum withdrawal limit and a reasonable processing fee. The one-day processing time is a significant plus, although players should account for additional time based on their chosen withdrawal method. Because of this, we would rate Monster Casino’s withdrawal system a strong 4 out of 5. The casino offers a generally simple withdrawal process with a slight deduction for the processing fee.

Jamie Wall
Jamie Wall Casino Analyst

Monster Casino Customer Support

monster casino customer support

Monster Casino’s customer support system is designed to offer efficient and accessible assistance to its players, recognising the importance of dependable service in online gameplay.

Support method overview:

Support Type Contact Information Availability Response Time
Live Chat Accessible through the website 24/7 Immediate
Email [email protected] 24/7 (responses) Within 24 hours
FAQ Section Available on the website Always Accessible Immediate (self-service)

They provide 24/7 live chat support, ensuring that players have immediate access to help with urgent issues. Although some players might find the live chat interface a bit tricky to navigate, the availability of round-the-clock assistance is a significant advantage. For inquiries that are less time-sensitive or for detailed feedback, players can reach out via email at [email protected]. Email responses are typically received within a 24-hour window, which is in line with industry standards.

Additionally, the casino features a well-curated FAQ section that is reasonably informative, serving as a quick self-help resource for common questions and concerns. However, it’s notable that monstercasino.co.uk lacks a phone support option, which might be a limitation for those who prefer verbal communication.

Expert's Rating
Customer Care 4.0

Monster Casino’s customer care is competent and covers the essential bases of online casino support. The combination of instant live chat support, efficient email communication, and a helpful FAQ section provides a solid support foundation. Because of these factors, the overall effectiveness of the customer support at Monster Casino would merit a score of 4 out of 5, reflecting a strong commitment to player support, albeit with some room for improvement in accessibility and interface navigation.

Jamie Wall
Jamie Wall Casino Analyst

KYC at Monster Casino

Monster Casino Casino has implemented a meticulous Know Your Customer (KYC) procedure to comply with regulatory and legal requirements, ensuring the security and legitimacy of accounts. This process is vital for verifying the identity of players, confirming their physical address, and the payment method used, and in certain jurisdictions, proof of income may also be required.

It’s important to note that players may suffer from limitations on their accounts, such as restrictions on depositing or withdrawing funds until the verification process is completed.

Monster Casino Casino’s Know Your Customer (KYC) process mandates several key documents for verification. These include:

  • Identity Verification: A valid photo ID such as a Driving License, Passport, or ID card.
  • Proof of Address: Documents like Utility Bills, Council Tax Bills, or Bank Statements (issued within the last 3 months) displaying the player’s name and address.
  • Proof of Payment Method: Depending on the payment method used, this may require a picture of the front and back of credit/debit cards (with sensitive details concealed), phone bill screenshots, or e-wallet account information.
  • Source of Funds Check: Additional documents as requested by the casino to verify the source of funds.

These documents must be provided in specific formats and criteria, such as full visibility, color, and no cropping, to guarantee a successful verification.

In my experience, the KYC procedure at Monster Casino Casino is thorough but simple. The process is designed to be secure yet user-friendly, with clear guidelines on how to upload the necessary documents. While the lack of a definite timeframe for verification might be a slight inconvenience, the importance of such rigorous checks in ensuring the security of both the player and the casino cannot be overstated.

Online Betting

monstercasino online betting

Monster Online Betting offers a decent range of sports betting options and plenty of sports to bet on too. The types of bets available include Total Line Bets, which involve wagering on the total points, goals, or runs in a game; Money Line Bets, Simple Bets on the team or player expected to win; and Parlay Bets, which combine two or more wagers for potentially higher payoffs, with the condition that all selections must win. These options extend across multiple sports, including football, tennis, and hockey, as well as various tournaments associated with specific sports bets.

Sports Welcome Promotion

monstercasino sports welcome promotion

Besides its wide array of betting choices, Monster Casino offers attractive sports promotions to improve the betting process. One notable betting offer is their Sports Welcome Deal. To qualify, players must deposit a minimum of £10 and place bets totalling £10 or more. In return, they receive a £30 Free Bet, which must be used as a one-time stake with minimum odds of 1.5, and the stake is not returned. One thing to note is that there is a 1x wagering requirement associated with this offer.

Free Bet Mondays

monstercasino free bet mondays

Another useful promotion is “Free Bet Mondays” Players can participate by depositing £50 or more with the code: FBM and placing qualifying bets worth £50 on any sporting event. By doing so, they can claim a £20 Free Bet. This offer is available every Monday from 00:00 GMT to 23:59 GMT. Once opted in, the bonus will be credited as a ‘pending’ bonus and activated when players accumulate £50 in real bets. This offer is redeemable once per week and applies exclusively to sports betting, with a 1x wagering requirement.

Expert's Rating
Online Sports Betting 4.5

Monster Casino offers commendable sports betting action with various bet types and a selection of sports and tournaments to choose from. The inclusion of promotions adds extra value for sports bettors. The wagering requirements for these promotions is reasonable, making them accessible to many betors. Overall, Monster Casino’s sports betting section deserves a rating of 4.5 out of 5 for its options and appealing promotions.

Jamie Wall
Jamie Wall Casino Analyst

What the Players Are Saying About Monster Casino

trustpilot

Trustpilot

The player reviews of Monster Casino on TrustPilot present a mixed picture of the casino, reflecting both positive and negative opinions. The overall rating of 1.5 out of 5 indicates significant dissatisfaction among players.

Several reviewers expressed frustration with the brand’s handling of bonuses and free bets. Some felt the terms and conditions were unclear, leading to misunderstandings and disappointment. One player mentioned that their free bet winnings were cancelled after they withdrew their balance, a practice they found misleading.

Withdrawals and document verification also emerged as common concerns. Players reported delays in receiving their winnings and expressed frustration with the verification process. In some cases, live chat support was described as unhelpful or difficult to contact.
On a more positive note, some players had a relatively hassle-free ride, with efficient document verification and responsive customer support. They highlighted good odds for in-play betting and the slots’ quality.

Monster Casino appears to have a mixed reputation among players, with some enjoying their time at the casino while others encountered issues with bonuses, withdrawals, and customer support. The unclaimed TrustPilot profile and lack of responses to negative reviews also raise concerns about the casino’s responsiveness to player feedback. Players should exercise caution and carefully review the terms and conditions before using this casino.

askgamblers

AskGamblers

The player reviews of Monster Casino on Ask Gamblers reveal somewhat troubled reviews of some users, resulting in a mixed rating of 4.1 out of 10. Several players expressed concerns and frustrations primarily related to account verification and withdrawals.

A recurring issue highlighted by multiple players is the delay in verifying accounts and processing withdrawals. Some users mentioned that they faced unresponsiveness from customer support, both through email and live chat, leading to unresolved issues. This situation has left many players waiting for their funds for an extended period.

However, it’s worth noting that there are exceptions, as one player reported a relatively quick withdrawal process all things considered. They received their winnings promptly and positively interacted with customer support.

The reviews on Ask Gamblers point to a divided player opinion at Monster Casino. While some users encountered significant challenges, such as delayed withdrawals and unresponsive support, others had more favourable things to say. Players should exercise caution and consider these factors when deciding if they want to use this casino.

Final Words

Monster Casino offers a fast-paced gamble with its vast selection of slots, table games, and live dealer options. Its user-friendly interface and mobile compatibility make it accessible to players on the go. The generous welcome bonus and ongoing promotions provide added value, although the wagering requirements should be kept in mind.

One standout feature is the inclusion of jackpot games with the potential for massive wins. Additionally, their commitment to responsible gaming and customer support is commendable.

However, it’s essential to note that the limited withdrawal options and the verification process may require some patience from players. The variety of sports betting options and promotions add to the site’s appeal, making it a one-stop destination for both casino and sports fans.

My final rating for Monster Casino is 4.3 out of 5. It stands out for its sportsbook and interface, along with generous welcome bonuses and ongoing offers. Additionally, the lack of withdrawal limits for most payment methods is a notable advantage for players looking for flexibility in managing their winnings. Despite it’s cons, I recommend giving Monster Casino a try to see how it suits your gaming preferences.

Overall Rating

How we rank 4.3
License and Security 5.0
Bonuses & Special Offers 4.0
Rewards Programme 4.5
Variety of Games 4.0
Mobile Gaming Experience 4.0
Payment Options 4.0
Customer Care 4.0
Online Sports Betting 4.5
Jamie Wall
Jamie Wall Casino Analyst

FAQ

Does Monster Casino have a Refer a Friend Program?

No, Monster Casino does not currently offer a Refer a Friend Program. While the website provides an array of promotions, a referral program to invite friends is not among its features.

Can I play Bingo games at Monster Casino?

No, Monster Casino does not provide Bingo games as part of its gaming repertoire. The casino primarily focuses on various slot games, table games, and sports betting options.

How can I reset my password at Monster Casino?

To reset your password at Monster Casino, you can follow these steps: First initiate the reset process by clicking on the ‘Login’ tab on the website. Once there, you must enter the email address associated with your Monster Casino account and select the ‘Forgot Password’ option. A password reset link will then be sent to your registered email address. Check both your email inbox and, if necessary, your junk/spam folder for the reset link.

Can I cancel my withdrawal request at Monster Casino?

As per UKGC regulations, UK players are not allowed to cancel withdrawal requests at Monster Casino. The casino adheres to strict guidelines set by the UK Gambling Commission, ensuring the security and integrity of financial transactions, including withdrawals.

I didn't receive my bonus reward, what should I do?

If you haven’t received your bonus reward at Monster Casino, it’s crucial to review and verify that you have met all the specific requirements outlined in the Terms & Conditions of the bonus offer. Additionally, some bonuses may require wagering on particular games, and in certain cases, bonuses may only be credited after the conclusion of the promotional period.

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User reviews of Monster Casino

User Rating Rated by 4 users
3.6
Good Neutral Bad
Have you had any prior experience with this casino?
4.8

6 days ago

lina lewis

United Kingdom United Kingdom

Monster Casino's support is always on point and super helpful. They’ve got your back, no cap.
Like
Stellar customer service
Dislike
Withdrawal time
3.0

May 16, 2024

O'Connor13

United Kingdom United Kingdom

Monster Casino's support was underwhelming, with slow response times and unhelpful assistance. Overall, the service lacked efficiency and adequate customer care.
Like
Wide game selection, user-friendly interface
4.7

May 15, 2024

Thunderman

United Kingdom United Kingdom

Monster Casino is a total game-changer! It pays out your winnings lightning fast, with no cap. Its user-friendly interface and epic game selection make the whole process a breeze. Plus, customer service is on point and always ready to help. Monster Casino is the move if you’re looking for casino that respects your time and money.
Like
Super fast payouts
Dislike
One downside is the presence of withdrawal fees, which can impact the overall value of winnings, especially for frequent withdrawals.
2.0

May 11, 2024

Burns Andrew

United Kingdom United Kingdom

Like
Monster Casino offers a disappointing gaming process. I was playing their slots, but the wins were minimal and rare, leading to constant frustration. I had high hopes, but the lack of rewards made me change my mind about this site.
Dislike
Minimal and infrequent wins

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