#Ad, 18+, GambleAware.org | New customers only. Min deposit £20 – PayPal Excluded. Max Bonus, Wager requirem...ent & Max win £2,000 Apply. Play on selected games. Full Bonus T&C
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Looking for a new online casino that offers great games and bonuses for UK players? Check out our detailed Lucky VIP Casino review on Gamblizard. We cover everything from the wide selection of Lucky VIP slots to the attractive casino bonuses available. Learn how to use the Lucky VIP promo code to get the best deals, and explore the convenient Lucky VIP app for gaming on the go. We also discuss the efficient Lucky VIP withdrawal times and the various payment methods you can use. Whether you’re new to online casinos or looking for a new favourite, our review will provide all the insights you need to decide if Lucky VIP Casino is right for you. Don't miss out on the latest updates and opportunities to make the most of your time at Lucky VIP!
Attractive Design: The website looks good and is easy to navigate, making it simple to find your way around.
Decent Game Selection: There are plenty of slots and table games available, giving players a lot of options.
Detailed Game Information: Hovering over a game thumbnail and clicking the 'i' icon provides helpful details about the game, which is a nice touch.
24/7 Customer Support: You can reach customer support anytime via live chat, email, or phone. The response times are quick, and the staff is helpful.
Fast Transactions: Deposits and withdrawals are processed quickly, with most transactions being instant and no fees charged by the casino.
Cons
Limited Payment Methods: Only a few payment options are available, such as Visa, Mastercard, PayPal, and Apple Pay.
High Wagering Requirements: The bonuses come with high wagering requirements, which can be tough for players to meet.
Few Promotions for Existing Players: There aren't many ongoing promotions for regular players, which can be disappointing for those who like frequent bonuses.
No Provider Filter: It's hard to find games by specific providers since there's no filter for that, although some sorting options are available.
Lucky VIP Casino started in 2016 and is run by Rank Interactive. It aims to provide a premium gambling space, boasting over 700 games. Unlike other Rank Interactive UK casinos, Lucky VIP has a distinct look and feel, making it stick out in the crowded online gambling market. Lucky VIP Casino prides itself on being the top cashback casino in the country. It appeals to various players ‘ tastes with a mix of slots and live casino games.
A key feature of Lucky VIP Casino is its unique user interface. It’s designed to be easy to use, making it simple for players to find their way around. Besides the different look, the features align closely with other Rank Interactive sites, including both the positive aspects and the areas needing improvement. Special services and exclusive bonuses are available, adding an extra layer of service for players. Since its launch, Lucky VIP has regularly updated its game library and improved its user interface, aiming to keep players satisfied.
Lucky VIP starts off strong with its sleek blue and gold colour scheme, giving it a luxurious feel right from the homepage. The first thing you’ll notice is a scrollable banner showcasing various bonuses. Below that, you see previews of different game types, making it easy to spot your favourite categories right away. Further down, there’s an “About Us” section and a brief FAQ, showing the casino’s pride in its offerings.
The top menu features quick links to Live Casino, Slots, Jackpots, and Promos. These links are handy for quick navigation. However, once you go to the “All Games” section, navigation gets a bit tricky. Only Table Games, Scratch, and Arcade appear as subcategories in the menu, even though other categories are still visible at the top. This setup can be convoluted and might take a moment to get used to.
The bottom menu provides additional quick links, making it easy to find important sections like customer support and terms of service. Overall, the layout is user-friendly, but these small navigation quirks could be improved.
Lucky VIP usability aspect information:
Aspect
Evaluation
Ease of navigation
Mostly easy, but some menu elements are confusing.
Mobile games availability
Games are available on mobile and run with no lag.
Game filters
No provider filter, which limits search options.
Search function
The search bar works well for finding games by name.
Loading speed
Fast loading times for games and pages.
UX and UI rating
UX and UI are well-designed.
Lucky VIP offers a big selection with over 700 games, including slots, table games, and live casino options, and you can clearly see how much they offer. Clicking the ‘i’ icon on any game thumbnail reveals detailed info like bet range, max payout, RTP, and sometimes the provider. Once in a specific section, just scroll down to see the tips on how to play this game type, the most popular titles and even some FAQ bits related to the game category in question.
Jamie Wall Casino Analyst
Lucky VIP Casino offers some helpful tools to make finding your favourite games easier. The search bar, prominently located at the top of the page, allows you to look up games by name quickly. This is particularly useful when you know exactly what you’re looking for and want to skip browsing through categories.
When it comes to filtering options, the site falls a bit short. While you can see detailed game information —the lack of a provider filter means you can’t sort games based on their developers. This limitation might be a downside for players who prefer games from specific providers. The ability to star games as favourites is a handy feature. By marking a game as a favourite, you can easily access it later without having to search for it again.
Expert's Rating
First Impression3.8
Lucky VIP Casino provides a good online gambling environment with a distinct look and a wide range of games. The user interface is mostly user-friendly, though navigation could be better in some areas. From my personal interaction with the site, I would rate it a 3,8 out of 5. The casino offers a good experience overall but could use some tweaks to make it even better.
Lucky VIP Casino operates under strict regulations to certify player safety and reliability. It holds a UK Gambling Commission (UKGC) license under account number 57924, which covers remote bingo, remote casino, remote gambling software, and both remote real and virtual event betting for customers in Great Britain. For players outside Great Britain, the casino is licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commission under license numbers RGL 133 and RGL 134.
Lucky VIP security aspect information:
SSL encryption
128-bit
Deposit Limits
Yes
Activity Limitations
Yes
Self Exclusion
Yes
Protection of Minors
Yes
Problem Gambling Organisations
BeGambleAware, GamCare, Gamblers Anonymous, the National Problem Gambling Clinic, and Gambling Therapy
IT-Security
E1
Firewall
Yes
Anti Money Laundering
Source of funds and identity verification
Lucky VIP Casino strongly emphasises player safety, offering several tools and features to promote responsible gambling. Players can access a side menu divided into Tools and Support sections by clicking on the Safer Gambling button at the bottom of the casino page.
In the Tools section, players can set Net Deposit Limits to control how much they can deposit over a certain period. This feature helps manage spending effectively. Reality Check is another useful tool that sends regular reminders about the time spent playing, helping players stay aware of their gaming habits. The Take a Break option allows players to suspend their accounts temporarily, while the Self Exclusion feature offers a longer-term break from gambling activities.
The Support section provides links to various resources and organisations that assist with gambling-related issues, such as BeGambleAware, GamCare, Gamblers Anonymous, the National Problem Gambling Clinic, and Gambling Therapy. The casino also suggests using GAMSTOP, a service that blocks access to gambling websites, giving players additional control over their gambling habits.
Player Protection is a significant part of Lucky VIP Casino’s commitment to safe gambling. This system monitors gaming behaviour for any drastic changes. If flagged, the player’s account might be restricted from viewing promotions until their play stabilises. This approach helps to make sure that players gamble responsibly and safely.
Lucky VIP Casino takes cybersecurity seriously to protect its players’ data and provide a secure gamble. The site uses SSL encryption to safeguard personal and financial information, preventing unauthorised access during transactions. With this, all data exchanged between the player and the casino is encrypted and secure.
Expert's Rating
Licensing and Security4.8
Lucky VIP Casino shows a strong commitment to player safety and responsible gambling through its comprehensive licensing and a range of safety features. The various tools and support options help players manage their gambling habits effectively. The Player Protection system adds an extra layer of security by monitoring gaming behaviour. These measures make Lucky VIP a reliable and secure choice for online gambling. I would rate the casino a 4.8 out of 5, reflecting its strong focus on safety and player protection while acknowledging there is always room for minor improvements.
Players must read the Terms and Conditions (T&Cs) before starting activities on any new casino site. These rules outline the legal agreements between the casino and its users, detailing the operational policies and procedures. Here’s a condensed overview of the pivotal points from Lucky VIP’s T&Cs, covering age requirements, banking, bonuses, and other crucial aspects:
Age Requirement: Lucky VIP Casino requires players to be at least 18 years old to register and participate in any gambling activities. This rule prevents underage gambling.
Account Verification: Players need to verify their accounts by providing identification documents. This process helps prevent fraud and confirms that all players meet the age and identity requirements.
Payment Methods: Lucky VIP Casino offers various payment options, including debit cards, e-wallets, and bank transfers. The availability of these methods may vary depending on the player’s location.
Withdrawal Process: Withdrawals are subject to verification and can take several days. Players need to be aware of withdrawal limits and potential fees that may apply.
Lucky VIP Promo Code and Bonuses: The casino offers promotions, but these come with specific terms. Players must meet wagering requirements before any winnings from bonuses can be withdrawn.
Game Fairness: Lucky VIP Casino uses certified Random Number Generators (RNGs) to guarantee all games are fair and random. This guarantees unbiased game outcomes.
Errors, Interruptions, and Malfunctions: Technical or human errors can affect the services. Any wager affected by these issues will not count, and any related winnings or bonuses will not be payable.
Casino’s Liability to You: The casino’s liability does not cover business losses, equipment damage, third-party losses, breaches of the Terms of Use, or events beyond their control. Liability for other types of losses is limited.
Prohibited Conduct: Partaking in prohibited conduct can lead to voided wagers, withheld winnings and bonuses, and account suspension or closure. Players may also have to compensate the casino for losses.
Account Closure: The casino can suspend or close accounts at any time. If an account is closed, the player will be refunded the entire withdrawable balance unless stated otherwise.
Amendment to Terms of Use: Lucky VIP may change the Terms of Use or services from time to time, with advance notice given in certain instances.
Confirmed Wagers: Wagers are valid only once confirmed by the casino’s system and upon receipt of payment. The casino’s records are the final authority.
Dormant Accounts: Accounts not logged into for 12 months or more may be classified as “dormant,”.
🔎 How to Create Lucky VIP Casino Account?
Registering and verifying your profile at Lucky VIP Casino is simple, and I recently completed it. Here’s a detailed step-by-step guide to help you get started:
Access the Registration Page
Begin by visiting the registration page on the Lucky VIP Casino website and click on the yellow ‘Join’ button.
Enter Personal Details
Fill in your personal details, including your full name, date of birth, and gender. Make sure the information is accurate.
Create Account Credentials
Choose a unique Luky VIP login and a strong password. For better security, use a mix of letters, numbers, and symbols.
Provide Contact Information
Enter your email address and mobile number. These will be used for account verification and communication.
Address Information
Input your residential address, including street, city, and postal code. This helps verify your identity and location.
Accept Terms and Conditions
Read the terms and conditions carefully. Once you understand them, accept to proceed with your registration.
Submit Registration
Click the submit button to complete your registration. You should receive a confirmation email shortly after.
After completing Lucky VIP Casino registration process, here are a few tips that will help you get started easily.
Double-Check Your Information: Confirm that all information provided during registration is accurate to avoid delays in the verification process.
Use a Strong Password: Create a secure password using a mix of letters, numbers, and symbols. Avoid using easily guessable information.
Keep Documents Ready: Have your identification and address proof documents ready before you start the registration process. This will speed up verification.
Check Spam Folder: If you don’t receive the verification email, check your spam or junk folder. Sometimes these emails can be mistakenly filtered out.
Check Promotions: Make sure to check for any current Lucky VIP Casino bonuses or promotions that you might be eligible for after registration.
🎁 Lucky VIP Promo Code and Bonuses
Lucky VIP Casino provides a modest selection of promotions to spice up the player experience. From welcome offers to daily rewards, these bonuses provide extra value, but it’s important to understand the details and requirements involved. Players can expect a mix of generous bonuses and some challenging requirements, which may come as an unpleasant surprise.
💰 Lucky Vip Welcome Offer
For new players, Lucky VIP Casino provides a first deposit bonus. By signing up and make a minimum deposit of £20, players can receive a £30 bonus. This Lucky VIP Casino bonus can be used on slots, live casino, or table games. The process to claim it is simple: after joining, just select the offer in the cashier when making your first deposit.
There are a few conditions to note. This bonus is not available if your first deposit is made using PayPal. Additionally, the £30 bonus comes with a 30x wagering requirement. This means you need to wager the bonus amount thirty times before any winnings can be withdrawn.
💰 Fortune Wheel Promotion
Another popular Lucky VIP Casino bonus is Fortune Wheel. Every day, players can log in and claim a spin on the wheel through the “My Account” section. This feature does not require a deposit. Prizes range from free spins to bonuses on live games, though it’s possible to land on a ‘Try Tomorrow’ result, meaning no prize for the day.
Lucky VIP free spins won through the Fortune Wheel can be used on games like Big Bass Bonanza and Gonzo’s Quest Megaways. However, these daily free spins come with a high wagering requirement of 50x, which can make it challenging to withdraw winnings.
💰 Lucky VIP Casino No Deposit Bonus
Lucky VIP currently doesn’t offer a dedicated no-deposit bonus. Players looking for no deposit promotions might find the Fortune Wheel an attractive alternative, as it offers a chance to win Lucky VIP free spins and other bonuses without making a deposit.
The casino also provides time-limited exclusive deals and special promotions, often sent via email. These offers can provide additional rewards and bonuses for existing players, giving them more chances to increase their winnings and enjoy extended playtime.
Expert's Rating
Bonuses & Special Offers3.0
The Lucky VIP Casino presents a series of appealing deals, starting strong with a sign up bonus for newcomers and several time-sensitive promotions. Yet, the appeal is gone for regular players due to the steep wagering requirements, often leading to high withdrawal thresholds that can dampen the positives. Moreover, to truly appeal to its loyal base, the casino could greatly benefit from introducing more consistent, permanent rewards that keep the regulars involved continuously so that they feel valued beyond the initial flurry of bonuses. By refining its strategy to focus on sustaining player interest through more accessible and rewarding long-term benefits, the casino would likely retain a more dedicated following. Overall, Lucky VIP promo code offerings earn a 3 out of 5, showing promise but needing adjustments to serve its userbase better.
🏆 Lucky VIP Casino Bonus vs JackpotCity and MrQ Offers
Compare the welcome bonuses from Lucky VIP, Jackpot City, and MrQ in our detailed table. Lucky VIP offers a deposit offer that boosts your play amount, while Jackpot City provides a casino match bonus along with wager-free spins. MrQ focuses on giving no wagering free spins as part of their sign up offer. This comparison will help you determine which bonus provides the best value for your initial deposit and suits your gaming preferences.
#Ad, 18+, GambleAware.org | New customers only. Min deposit £20 – PayPal Excluded. Max Bonus, Wager requirem...ent & Max win £2,000 Apply. Play on selected games. Full Bonus T&C
#Ad, 18+, GambleAware.org | New UK based customers only. You must opt in (on registration form) & deposit £2...0+ via a debit card to qualify. Offer valid 7 days from registration. Welcome Bonus: 100% match up to £100 on 1st deposit. 50x wagering applies (as do weighting requirements). Free Spins: Awarded on Gold Blitz once you have staked £20 on any Games Global game. Spin value = 10p. No wagering requirements on free spin winnings. Full Bonus T&C
#Ad, 18+, GambleAware.org | First 5 spins: Players who have successfully completed age verification will be ...credited 5 Free Spins on Starburst 10p per spin, no deposit required, no wagering requirements. Subsequent 30 spins: Min deposit & spend £10. Max 30 spins on Starburst at 10p per spin. Spins credited upon spend of £10. Full Bonus T&C
🏅 Lucky VIP Casino Loyalty Program
Lucky VIP has a loyalty program aimed at rewarding regular players. This program offers various benefits based on how much you play and your accumulated points.
Players earn loyalty points by placing real money bets on their favourite Lucky VIP slots and games. Points are credited to your account after midnight the following day. To qualify, you must be a real money member, which means making at least one deposit and one real money bet on any game. The process of earning points is easy and lets you accumulate rewards as you play. You can convert loyalty points into Lucky VIP Casino bonuses or prizes once you have loyalty points.
Each point is worth £0.001, but this value can change depending on your account status and ongoing promotions. The minimum number of points you can exchange is 1,000, which equals £1. To convert your points, go to the “My Account” section, select “Convert Loyalty Points,” and enter the amount you wish to convert. The bonus amount will then be added to your balance.
Converted loyalty points come with a 10x wagering requirement. This means you need to wager Lucky VIP Casino bonus amount ten times before you can withdraw any winnings. Not all games contribute equally to these requirements, with Progressive/Jackpot Slots and Roulette typically excluded.
The loyalty program at Lucky VIP Casino likely has different levels, although specific details about these tiers and their benefits were not provided. Generally, higher tiers offer exclusive personal rewards, such as better point conversion rates, exclusive Lucky VIP promo code deals, faster withdrawals, and personalised support. Regular players can expect to receive more valuable rewards as they climb the loyalty ladder.
In addition to the regular benefits, loyal players might get special perks like entry into exclusive competitions or tournaments, unique promotional offers, and other rewards advertised on the site. Keeping an eye on promotional emails and updates on the site will help you stay informed about these special rewards.
Expert's Rating
Loyalty Program3.0
Lucky VIP Casino’s loyalty program offers a good range of benefits for regular players. It’s easy to earn points, and there are various ways to use them. However, the 10x wagering requirement on converted points can be quite disappointing. From my perspective, the loyalty program adds value for consistent players, but the high wagering conditions are a notable drawback. So, the Lucky VIP loyalty program deserves a 3 out of 5, considering its perks and the presence of wagering requirements.
Lucky VIP has a great selection of over 1,000+ games that will delight various types of players. The game lobby includes slots, jackpots, table games, scratch and arcade games, and live casino options. The game selection includes popular titles from well-known providers like NetEnt and Pragmatic Play for slots as well as Realistic and Evolution Gaming for live game titles.
Lucky VIP games availability information:
Game Type
Quantity
Most Popular Game
Slots
1,000+
Starburst
Table Games
40+
10p Roulette
Jackpots
200+
Irish Riches Megaways Jackpot King
Scratchers & Arcade
30+
Fishin Frenzy Scratchcard
Live Games
80+
Crazy Time
Despite Lucky VIP massive games library, the navigation can feel awkward. Only certain categories are readily available after accessing the “All Games” list, which includes table games and scratchers, while Slots, Live Casino and Jackpots are always visible at the top. This setup can be confusing and may require some adjustment. The main game category pages are then divided into subsections, allowing for better flexibility. Also, nearly all table games are shown in their own section; the search bar reveals way more, but ideally, one shouldn’t be reliant on it.
One notable drawback is the lack of a provider filter, which means players cannot sort games by their developers. The only sorting options available for slots (and all games section) are alphabetical and reverse alphabetical order. This limitation makes it harder to explore new games from favourite providers.
Jamie Wall Casino Analyst
The Lucky VIP search bar is a useful tool, allowing players to quickly find games by name. This feature helps mitigate some of the navigation issues, but it doesn’t fully compensate for the lack of advanced filtering options.
On a more positive side, by hovering over a game thumbnail and clicking the ‘i’ icon, players can view detailed information such as bet range, max payout, RTP, and a brief description of the theme and game’s features. This Lucky VIP Casino feature helps players understand more about each game before deciding if they want to play it. Additionally, players can ‘star’ games to mark them as favourites, making it easier to find them later.
Games load quickly, so there are minimal wait times, which boosts the overall gaming session. However, the lack of demo mode and limited sorting options might be a downside for those who like exploring various games without committing real money right away.
🎰 Lucky VIP Slots
Lucky VIP Casino packs a hefty lineup with over 1,000 slot games, each one sourced from well-regarded developers. The selection is broad, so you’re not just spinning the reels; you’re exploring different worlds and themes with each game. As a player, you’ll appreciate this curated variety that feels customised on purpose, rather than random.
Here are some of the most popular Lucky VIP slots:
Lucky VIP Casino boasts a robust lineup of over 200 jackpot games, spanning both fixed and progressive payouts. This selection is a treasure trove for those who dig deeper than the average slot machine. This variety isn’t just about numbers; it delves into a plenty of themes that pander specifically to jackpot fans.
Below, you can find the most prominent jackpot titles available at Lucky VIP Casino:
At Lucky VIP Casino, you’ll find a lineup of table games that keep to the classics—think roulette, blackjack, and poker. However, while the main display shows only six table games, the actual selection is much broader, with over 40 different games available. To reveal the full spread, players should use the casino’s search function—this tip can help you find some hidden gems that aren’t initially showcased.
In the table below, you can see all the current table game offerings at Lucky VIP:
The casino includes a collection of scratch and arcade games. With over 30 titles, this section offers a mix of scratchcards, keno, and video bingo games. The selection provides a quick and fun break from the more traditional casino games like slots and table games.
Check out some of the best scratch and arcade game titles:
At Lucky VIP, you can taste the authentic vibes of over 80 live games that capture the essence of a traditional casino setting. From the comfort of your screen, interact with professional dealers and fellow players in real time. The games on offer cover a range of classics, including live roulette, baccarat, and live poker, alongside fun game shows.
Below are just some of the top live games at Lucky VIP Casino:
Live Game
Provider
RTP
Lightning Blackjack
Evolution Gaming
99.56%
Video Poker
Evolution Gaming
99.54%
Craps Live
Evolution Gaming
99.17%
Fortune 6 Baccarat
Evolution Gaming
98.76%
Lightning Roulette
Evolution Gaming
97.30%
Dead or Alive Saloon
Evolution Gaming
97.02%
Caribbean Stud Poker
Evolution Gaming
96.00%
Blackjack Party
Evolution Gaming
96.00%
Crazy Time
Evolution Gaming
95.50%
7’s on Fire
Scientific Games
95.10%
Expert's Rating
Casino Games4.0
Lucky VIP Casino surprises with a giant lineup of over 1,000 games, ranging from high-energy slots and jackpots to classic table games and live casino, plus some fun scratch and arcade options. The games fire up quickly thanks to reputable developers behind them. Yet, while it’s a breeze to jump into the main categories, digging for your favourite game can feel like a bit of a chore due to the lack of a filter for sorting by game provider and sparse sorting features. So, while the quality and variety of Lucky VIP games are solid, the site’s navigation could use some fine-tuning. Adding more detailed filters would greatly improve the ease of use. I’d give Lucky VIP Casino a 4 out of 5 for its game variety and interface—there’s a lot to like, but browsing through it could be less of a hassle.
Lucky VIP Casino works well on smartphones and tablets, making it easy to play games on the go. The mobile site mirrors the desktop version closely, so switching between devices is simple and intuitive. There is also an Android casino app available so that players can access all features hassle-free.
The mobile version of Lucky VIP is easy to use, with a design that feels very much like an app. The layout matches the desktop site, so you won’t feel lost when switching between the two. Using the site on a mobile device is simple, with categories clearly marked and easy to tap.
During my time using Lucky VIP Casino’s mobile site, I found that the slots and live blackjack table loaded quickly, often in under 10 seconds, closely aligning with its desktop version in terms of features and ease of use. The Lucky VIP app is efficient, and the mobile browser version also performs exceptionally well with snappy gameplay and quick load times. However, the game tile sub-categories appeared a bit small on the mobile screen, affecting the size and clarity of the images, which could be clearer and easier to select. Despite this, these issues are minor and do not significantly detract from the overall positive qualities. Based on all this, I would rate mobile casino accessibility and Lucky VIP app performance a 3,6 out of 5, with the overall performance being strong but with a few areas that could use improvement.
Lucky VIP provides several easy and convenient ways to deposit funds. These methods include Visa, Mastercard, PayPal, Paysafecard, and Apple Pay. One advantage here is that there are no fees for deposits, and the transactions are processed instantly, so your funds are available right away. The minimum deposit is at £10 for all Lucky VIP payment methods which is a standard, so no negative surprises here.
To add funds to your Lucky VIP Casino account, follow these steps:
Start from Lucky VIP login to access your account.
Go to the ‘Cashier’ section.
Click on ‘Deposit.’
Select your preferred payment method from the options provided.
Enter the amount you want to deposit (minimum £10).
Follow the instructions to complete the transaction.
Your funds should appear in your account instantly.
Expert's Rating
Deposit Methods3.8
Lucky VIP Casino’s deposit methods are practical and efficient. Players have multiple reliable options for adding funds to their accounts. The lack of fees and instant processing are significant benefits. However, introducing more e-wallets options would add to the overall service. All in all, I give the deposit methods at Lucky VIP Casino a 3.8 out of 5. While the system is solid, there is potential for improvement in broadening the payment options available.
Following up on the deposit methods, let’s go over the withdrawal options at Lucky VIP Casino. They offer the same ways to cash out your winnings they offer for depositing, aside from Paysafecard. The minimum withdrawal amount is £10, and there are no fees imposed by the casino, but this of course doesn’t extend to banks.
Lycky VIP withdrawal times and methods overview:
Withdrawal Method
Minimum Withdrawal
Commission Fees
Processing Speed
Visa
£10
No Fees
1-3 working days
Mastercard
£10
No Fees
1-3 working days
PayPal
£10
No Fees
Within 15 minutes
Apple Pay
£10
No Fees
Within 15 minutes
To withdraw your funds from Lucky VIP Casino, follow these steps:
Log in to your account.
Go to the ‘Cashier’ section.
Click on ‘Withdraw.’
Choose your preferred withdrawal method.
Enter the amount you want to withdraw (minimum £10).
Follow the instructions to complete the transaction.
Your funds should appear in your account according to Lucky VIP withdrawal times listed above.
If you face delays or issues with your withdrawal, consider these steps:
Check if you’ve met any wagering requirements.
Check that the details of your payment method are correct.
Contact customer support if your withdrawal is delayed beyond the expected time.
Verify that there are no restrictions on your account.
Lucky VIP is a fast payout casino, so most withdrawals are processed instantly, and funds usually appear in your account within 15 minutes if your bank or PayPal is enabled with Fast Withdrawals. For Visa and Mastercard transactions that are not enabled with Fast Withdrawals, the processing time is 1-3 working days.
To get your withdrawals processed quickly, it’s best to use the same payment method you used for deposits. If you have multiple Lucky VIP payment methods registered, the casino will process withdrawals using the optiond with the highest exposure.
Expert's Rating
Withdrawal Methods4.0
Lucky VIP Casino provides reliable and convenient withdrawal methods with no fees and quick processing times. However, adding more e-wallet options would be a good improvement. From my personal perspective, the withdrawal process at Lucky VIP is quite efficient, though I ran into a slight delay with a Visa withdrawal, which took the full 3 days. Overall, I would rate Lucky VIP withdrawal times and methods a 4 out of 5, noting that there is room for improvement in expanding the cashout options.
Lucky VIP Casino has multiple ways for players to get help whenever needed. Support is available via live chat, phone, and email. They provide 24/7 support, and even unregistered users can use the chat option to get assistance. Unfortunately, there’s no support through messenger apps at this time.
Support method availability:
Contact Method
Availability
Average Response Time
Live Chat
24/7
Within minutes
Email
24/7
Within 24 hours
Phone
8 am – 8 pm
Within minutes
FAQ Section
Always accessible
Immediate (limited info)
Lucky VIP live chat feature is very convenient. You can find it by clicking the speech bubble icon at the bottom right-hand corner of the screen. This service is available 24/7, and I found the response time to be quite fast. When I asked about deposit fees, the support agent replied within a minute and provided clear, helpful information. The chat feature is accessible even if you haven’t registered an account, which is great for prospective players with questions.
Jamie Wall Casino Analyst
If you prefer email, you can reach out anytime, and the team usually responds within 24 hours. The contact form on the website works similarly, with a response time of about a day. These methods are useful if your query isn’t urgent and you don’t mind waiting a bit longer for a response.
For those who like direct communication, phone support is available around the clock as well. Calling Lucky VIP Casino contact number 0800 901 2512 connects you quickly to a support representative who can assist with more complex issues or urgent queries.
Please note that there’s a FAQ section, but it covers only a few general topics. Instead, Lucky VIP has opted to add smaller FAQ sections across various pages, each created to match the specific content of that page and answer the questions users might have about it. While this approach is unique, it can be inconvenient as it may require going through multiple pages to find specific information.
To reach the Lucky VIP Casino support team, follow these steps:
For live chat, click the speech bubble icon at the bottom right-hand corner of the screen.
To use the contact form, visit the ‘Support’ section on the website and fill out the form.
For email support, send your queries to their customer service email.
To speak with a representative, call Lucky VIP Casino contact number 0800 901 2512.
Expert's Rating
Customer Support4.0
Lucky VIP offers solid customer support, available 24/7 through various channels. When I tested their live chat, the response was quick and helpful, earning a solid 4 out of 5 from me for their efforts. However, their FAQ section doesn’t hit the same mark. Despite having additional information spread across the site, it’s frustrating not to find all answers in one centralised spot. This setup can be a bit of a hassle if you’re trying to get quick answers without bouncing around different pages. Overall, while the support team does a great job at handling queries, the FAQs could use some reorganisation to streamline the help process for players.
Lucky VIP Casino needs you to verify your account to comply with legal regulations and guarantee everyone’s safety. This process, called KYC (Know Your Customer), involves proving your age, identity, and address before you can fully use your account or withdraw money.
To verify your account, you’ll need to provide:
Proof of Identity: This can be a government-issued ID like a passport or driving license.
Proof of Address: A recent utility bill or bank statement showing your name and address.
Proof of Source of Funds: Documents like a bank statement or payslip to show where your deposited funds come from.
Here’s a simple breakdown of the steps you need to follow:
Sign Up: Create an account on Lucky VIP Casino. Some information might be automatically verified during this step.
Submit Documents: If more verification is needed, you’ll be asked to upload the required documents. You can do this by scanning or taking clear photos of the documents and submitting them through the casino’s secure upload portal.
Wait for Verification: The casino aims to verify your documents within 48 hours. During busy times, it might take a bit longer. You’ll get a notification once your account is verified.
Playing and Withdrawing: Make sure to complete the verification process to avoid any delays in withdrawing your funds.
When I went through the KYC process at Lucky VIP Casino, I found it quite easy. After signing up, I needed to upload my ID and a utility bill. The upload process was secure and easy to navigate. It took about a day for my documents to be verified, and I got a notification once everything was approved. I did have a question about the proof of funds requirement, and the support team responded quickly with clear instructions, which was really helpful.
Jamie Wall Casino Analyst
⭐ The Buzz: What Players Are Saying
Trustpilot Lucky VIP Casino Reviews
Lucky VIP has received mixed feedback on TrustPilot, with a rating of 2.8 out of 5 based on 194 reviews. Despite their efforts to reply to all negative reviews within 24 hours, the casino has a lot of room for improvement, especially in customer service and site reliability.
Many players are frustrated with the lengthy verification process, with some waiting up to a week. Complaints about customer service are frequent, with players often receiving generic advice like clearing cookies or switching browsers instead of real solutions. Issues with account access and problems during live games are also common, leading to a lot of dissatisfaction.
On the other hand, some users praise the game selection and the quick processing of withdrawals. There are mentions of positive interactions with certain customer service agents who managed to resolve issues effectively. These players appreciate the game returns and find the gameplay entertaining.
However, many negative Lucky VIP Casino reviews point out site reliability issues, with frequent crashes and non-functioning games. Complaints about the casino’s promotions and bonuses cite high wagering requirements and unfulfilled promises like vouchers or cashback.
While Lucky VIP Casino has some strengths, such as a broad game selection and responsive support, the significant problems with customer service, verification processes, and site reliability cannot be overlooked. The casino’s quick response to users’ reviews is a positive aspect, but the overall player experience suffers due to the aforementioned issues. Potential players should weigh these factors carefully before deciding to play at Lucky VIP Casino. For those who value game variety and appreciate swift withdrawal processes, it might still be a viable option, but the ongoing issues suggest that there are better alternatives available in the market.
Jamie Wall Casino Analyst
Lucky VIP Casino Review Verdict
Lucky VIP Casino shows promise but needs improvements to enhance player satisfaction. The game selection is solid, with various slots and table games that suit different preferences. The support team is responsive and available 24/7, which is a major advantage for players needing assistance.
However, Lucky VIP payment methods are somewhat limited, with only Visa, Mastercard, PayPal, and Apple Pay available. Expanding these options would provide greater flexibility for players. Lucky VIP promo code offers also need improvement; while the welcome bonus is attractive, there are few promotions for existing players, and some bonuses come with high wagering requirements that can be discouraging.
The site’s user interface is well-designed, but navigation could be more intuitive, especially with better sorting options and a more comprehensive FAQ section. The quick Lucky VIP withdrawal times are a benefit, with most transactions being instant and free of fees. However, the overall player experience would benefit from a broader range of payment methods and more generous Lucky VIP Casino bonus offerings.
In summary, Lucky VIP Casino earns a 3.8 out of 5. It is a good option for those who value game variety and customer support, but improvements in payment methods and promotional offerings would make it more competitive. Exploring Lucky VIP sister sites might also be worthwhile for additional options.
Countries AvailableGibraltar, Guernsey, Ireland, Isle of Man, Jersey, United Kingdom
Affiliate Program
Rank Affiliates
FAQ
Can I check my wagering progress at Lucky VIP Casino?
Yes, you can easily keep track of your wagering progress. Just go to the My Account section and click on My History, then Promo History. Here, you’ll see all your active Lucky VIP promo code and bonuses and how much wagering you have left to do. It’s easy and helps you stay on top of your game requirements.
What if I forget my Lucky VIP Casino password?
If you forget your password, resetting it is simple. On Lucky VIP login page, click on the ‘Forgot Password’ link. You’ll need to enter your registered email address, and a password reset link will be sent to you. Follow the instructions in the email to create a new password.
Can I make a deposit with a credit card at Lucky VIP?
No, due to UKGC regulations, you can’t use a credit card to deposit funds at Lucky VIP Casino. You’ll need to use other payment methods, like debit cards or e-wallets, to add money to your account.
What if I suffer tech issues while playing at Lucky VIP Casino?
If you run into technical problems like losing your Wi-Fi connection or if your computer freezes, don’t worry. Your game progress is saved, and your credit balance will be updated with the outcome of your bet once you reconnect. This is a safeguard so you won’t lose any potential winnings due to these interruptions.
Are Lucky VIP games secure?
Yes, the games at Lucky VIP Casino are secure. They use a Random Number Generator (RNG) to guarantee that all game outcomes are fair and random. This technology is standard in the industry and guarantees that every game is played on a level field.
Lucky VIP Sister Sites
Looking for more gaming options similar to Lucky VIP Casino? Check out our list of Lucky VIP sister sites, all operated by Rank Interactive. These casinos offer similar features, games, and promotions, providing excellent alternatives for UK players.
Have you had any prior experience with this casino?
4.0
September 16, 2024
Sandra
United Kingdom
Luckyvip is reliable to me. However, one thing I don't quite understand is why I rarely receive big kicker payouts, even though I see others getting them often. Perhaps as you advance through the levels, the frequency of kickers increases. Only time will tell.
4.7
September 3, 2024
Rikky O'Connor
United Kingdom
In my opinion, Luckyvip is top site. It consistently provides promotions with low wagering requirements. Additionally, the casino guarantees speedy withdrawals
3.0
July 25, 2024
Nina S.
United Kingdom
Lucky VIP Casino's customer support left me frustrated, frustrated me with slow responses and unhelpful assistance. Despite multiple attempts to resolve issues, I found their service needed more effectiveness and efficiency.
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Jamie Wall Casino Analyst
United Kingdom 
