Jackpot Village

    4.5
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    4.4
    Users Rating
    1 review

    Jackpot Village Casino Welcome Bonus

    200 Bonus Spins

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    #Ad, 18+, GambleAware.org | New players only. Min. dep £20. Max. bonus bet £5. 200 Bonus spins on Book of De...ad on your 1st deposit. Winnings from all spins credited as bonus funds and capped at £20. Bonus funds are separate to Cash funds & subject to wagering requirement (40x deposit plus bonus). Only bonus funds contribute towards wagering requirement. Bonus funds must be used within 30 days, spins within 72hrs. Full Bonus T&C Show more

    Jackpot Village Casino Review

    We carefully reviewed every aspect of Jackpot Village Casino, focusing on the game selection, bonus offers, and licences. Our evaluation also covers how the site manages payments and customer assistance, giving you a clear look at what to expect.

    • Launched in 2019
    • License UK Gambling Commission, Malta Gaming Authority
    • Min Deposit £20
    • Payment Methods Sofortuberweisung, VISA, MasterCard, Skrill , Neteller, Trustly, Maestro, GiroPay, Bank Wire Transfer, PayPal, Debit Cards
    • Withdrawal Methods Visa, MasterCard, Skrill, Neteller, Bank Wire Transfer
    • Min Withdrawal £20
    • Games 2399
    • Game Types Baccarat, Bingo, Blackjack, Craps, Roulette, Scratch Cards, Slots

    Pros & Cons

    • Pros

    • Large Game Selection: With over 2,500 games, including slots, live casino, and jackpot options, there's plenty to explore.
    • Strong Licencing: Licensed by the UK Gambling Commission and Malta Gaming Authority, so it's a well-regulated site.
    • Demo Play Available: Players can test out most games without betting real money, which is helpful for trying new titles.
    • Mobile Access: The casino has dedicated apps for both Android and iOS, so it's easy to play on your phone or tablet.
    • Cons

    • No Dedicated Bingo Games: While Slingo is available, there's no traditional bingo section for players who like that game type.
    • No Phone Support: Customer service is limited to live chat and email, which might not suit everyone.
    • Lower RTP on Some Jackpots: Some jackpot games have lower return rates compared to the industry standard.

    Why You Should Play in Jackpot Village

    Jackpot Village, from White Hat Gaming Limited, is a trusted name for UK players. It offers a decent range of games from well-known developers, and bonuses are a nice perk for users. The site’s simple to use, and you’ll find regular promotions to keep things fresh. If you like slots, live tables, or other casino games, there’s enough here to keep you entertained.

    Key Information:

    Parent Company White Hat Gaming Limited
    Website https://www.jackpotvillage.com
    Head Office Address 85 St John Street, Valletta, VLT1165, Malta
    CEO Philip Gelvan
    Company Size 2,000+ employees

    Usability of Jackpot Village

    When you land on the Jackpot Village home page, the design looks clean. The black and gold theme is simple but gives the site a sophisticated look. Prominent is the jackpot counter, which shows the current amount, and the bonus offer is central to all who are interested.

    Navigating the site is effortless. Basic sections like chat, recent winners, and popular games are available, allowing new and existing customers to quickly get what they need. The layout is focused on games, promotions, and jackpots, without excessive information.

    The Jackpot Village layout is built with ease of use in mind. Game categories such as slots, table games and live casino are clearly displayed for quick browsing. The scrolling of games is efficient, with no noticeable lags. Large buttons and a well-organised design make navigation intuitive.

    The site works just as well on mobile devices as it does on computers. Games load quickly and the layout adapts perfectly to small screens, so you can play without any problems wherever you are.

    Speaking of game selection, you can easily browse new releases, popular titles, or specific categories like Slots, Must Go Jackpots and Live Casino. The filters and search function are convenient, so it’s quick to find your favourite games or try something new without any difficulty.

    Usability Facts:

    Ease of interaction Easy to use
    Mobile games availability Works well on mobile
    Game filters Clear and comfortable to use
    Search function Fast and accurate when searching for games or providers
    Loading speed Quick, no noticeable delays
    UX and UI rating The design is clean, and it’s easy to navigate for any user.
    Expert's Rating
    First Impression 4.5

    From my interaction with Jackpot Village, the site strikes a good balance between design and how easy it is to use. It looks great without being too complicated, and it works really well on mobile. I’d give the usability a 4.5 out of 5.

    Jamie Wall
    Jamie Wall Casino Analyst

    Licencing, Security, and Player Protection

    Jackpot Village holds licences from both the UK Gambling Commission (UKGC) and the Malta Gaming Authority (MGA). The UKGC licence guarantees they’re authorised to operate in Great Britain, while the MGA licence covers international players. Their UKGC licence number is 52894, and the MGA licence, issued on 1 August 2018, is MGA/B2C/370/2017.

    Jackpot Village takes security seriously. Here is SSL encryption to protect personal and financial information from any external threats. In addition, two-factor authentication can be configured for additional protection against unauthorised access.

    At Jackpot Village, you can easily manage your gambling activity. You have the option to set daily, weekly, or monthly deposit limits to help control spending. There’s also a feature to track how long you’ve been playing with game time reminders. If you feel the need to step back, you can temporarily close your account or take a break with the timeout option. And if gambling becomes an issue, self-exclusion is available for periods between six months and five years.

    To prevent minors from gambling, Jackpot Village requires identity verification. They also encourage parents to use tools like Net Nanny or CyberSitter to limit access to online gambling sites.

    SSL Encryption 128-bit
    Deposit Limits Yes, players can set daily, weekly, or monthly limits.
    Activity Limitations Available for periods between 24 hours and 6 weeks.
    Self-Exclusion Players can self-exclude for 6 months to 5 years.
    Protection of Minors Net Nanny, CyberSitter
    Problem Gambling Organisations BeGambleAware, GamCare, GAMSTOP.
    IT Security SSL Encryption, Two-Factor Authentication.
    Firewall Yes
    Anti Money Laundering ID Verification
    Expert's Rating
    License and Security 4.8

    From what I’ve seen, Jackpot Village puts a lot of effort into keeping players safe and promoting responsible gambling. They offer a solid set of tools, like deposit limits and self-exclusion options, which shows they take responsible gaming seriously. Paired with their strong licences and good security measures, I’d give Jackpot Village’s safety and player protection a 4.8 out of 5.

    Jamie Wall
    Jamie Wall Casino Analyst

    Jackpot Village Bonus Offers

    The casino has many promotions for both new and existing players. If you’re after a sign up offer or the chance to win prizes, you’ll find something that suits you. From bonus spins to cash giveaways, Jackpot Village is a solid choice for players who want regular, reliable rewards.

    Welcome Bonus

    Jackpot Village offers new players an interesting joining offer of 200 bonus spins on the popular slot game, Book of Dead, when you make your first deposit of £20 or more. There’s no need for a bonus code to claim this offer, making it comfortable to get started. In addition to the bonus spins, you’ll also receive 500 loyalty points, giving you an extra boost to explore the site and try its range of games.

    To be eligible for this welcome bonus, you must be over 18, reside in Great Britain, and have a verified account. Once your first deposit is made, the 200 bonus spins will be automatically credited to your account, ready to use on Book of Dead. These spins must be used within 72 hours, or they will expire.

    Any winnings from the bonus spins are credited as bonus funds and capped at £20. To withdraw these winnings, you’ll need to meet the 40x wagering requirement, which applies to both the deposit and the bonus funds. Only bonus funds contribute towards fulfilling this requirement. You have 30 days to use the bonus funds, after which any unused funds will expire and be removed from your account.

    Bonus Wheel

    At Jackpot Village, the Bonus Wheel gives players the chance to win daily rewards. Once you’ve signed up and made your first deposit, you can spin the wheel for free each day. Prizes range from bonus spins to extra funds, keeping things interesting.

    To get your daily reward, just log in and spin the wheel. Whatever it lands on is yours for the day. It’s a comfortable way to get a little something extra while you play.

    This offer is available to UK players who have completed registration and made a deposit. You can spin the wheel once a day, and the rewards come with specific terms, like wagering requirements. Only one spin per day is allowed, and Jackpot Village may suspend the offer if the rules are broken.

    Hit the £30000 Jackpot

    Jackpot Village gives players a real shot at winning £30,000 in their annual prize draw, and no promo code is needed. This offer is available to all existing players with a verified account. The prize draw runs from 8 February to 31 January each year, giving plenty of time to collect tickets.

    To take part, you need to earn at least one Mega Ticket, which is 500 points. For every £1,000 you wager in cash, you get one point. You also need to deposit at least £1,000 in any given month for your wagers to count. There’s no limit to how many tickets you can earn, and only cash wagers contribute. Points and tickets don’t carry over to the next promotional period.

    At the end of the promotional period, one winner will be randomly selected from all the Mega Ticket holders. The winner will be contacted based on their account details. If the prize isn’t claimed within two weeks, it will be forfeited, and no other winners will be chosen. The £30,000 prize is credited directly to the winner’s casino cash account with no wagering requirements.

    The £10,000 Mega Giveaway!

    Jackpot Village is hosting a £10,000 Mega Giveaway, and no promo codes are needed. Players have the chance to win up to £10,000 worth of luxury prizes, including Apple products, gadgets, home improvement goods, or a 7-day safari in South Africa, with three draws held each year.

    The promotional periods run from 1 February to 30 April, 1 May to 31 July, and 1 August to 31 October. For every £400 wagered, players earn one point, and after collecting 250 points, a Major Ticket is awarded. To start earning points, a minimum deposit of £500 is required in any month during the promotional period.

    There is no limit to the number of Major Tickets players can earn. At the end of each period, points are reset, and a winner is randomly drawn. Prizes are subject to availability, and if a chosen item is unavailable, a cash equivalent or similar product may be offered.

    The Villager's £500 Weekly Cash Giveaway

    Jackpot Village gives players the chance to win a share of £500 every week with The Villager’s £500 Weekly Cash Giveaway. Ten lucky winners are randomly selected, each receiving £50 in cash, which is credited directly to their casino account with no wagering requirements.

    To enter, simply deposit and play. For every £40 wagered, you earn 1 Ivy Point, and 100 points will get you a Mini Ivy Ticket for the weekly draw. A minimum deposit of £100 during the promotional period is required to start earning points. The promotion runs from Monday at 00:01 GMT to Sunday at 23:59 GMT, with the draw held every Monday.

    There’s no limit on how many tickets you can collect, but points and tickets do not carry over to the next week. Winners are contacted to approve their prize, and cash is credited within two days of approval. Players with verified accounts, except those from the Netherlands, can participate, but accounts on timeout or self-excluded are not eligible.

    Win a Share of £10,000 Monthly at the Village Fete

    At Jackpot Village, the Village Fete gives you a chance to win a share of £10,000 every month. The total prize pool is £10,000, but how much each player wins is entirely up to the casino’s discretion. Prizes can be given out as either cash or bonus funds. If you win bonus funds, you’ll need to meet a 40x wagering requirement before you can withdraw them.

    To take part, make sure your account is fully verified and active. If your account is disabled, on timeout, or self-excluded, you won’t be eligible for the giveaway. You’ll need to deposit at least £20 and wager that amount 40 times to qualify.

    Keep in mind that winning a share of the £10,000 isn’t guaranteed—it’s up to the casino how the prize is split. The promotion is reviewed monthly, and the casino can change or end it at the end of each month.

    No Deposit Bonus

    Currently, Jackpot Village doesn’t have a no deposit bonus available. However, it’s a good idea to check their promotions page regularly for any updates. You can also subscribe to their newsletter to be sure you’re the first to know about any new offers. While you wait, feel free to explore our site for other casinos offering no deposit bonus, first deposit bonus, or birthday rewards.

    Expert's Rating
    Bonuses & Special Offers 4.5

    Jackpot Village offers a decent range of promotions for both new and existing players. The 200 bonus spins in the welcome bonus give new players a good bonus to start, and the regular cash giveaways keep things interesting. While the lack of a no deposit bonus might be disappointing for some, the £30,000 jackpot and £10,000 mega giveaway add some strong opportunities for wins. Considering the variety and value of the promotions, I’d give Jackpot Village a solid 4.5 out of 5.

    Jamie Wall
    Jamie Wall Casino Analyst

    Jackpot Village Games

    Jackpot Village has many games that fit different player preferences. If you’re into slots, live casino games, or jackpots, there’s much to pick from. The games come from established providers like Pragmatic Play, Play’n GO, Red Tiger, and Blueprint Gaming. With over 2500 slot games and other options, the site provides an interesting and dependable gaming process for all players.

    Game Type Number of Games Examples
    Slots 2,509 Joker Flip
    Drops & Wins 27 Bow of Artemis
    Scratch & Fun 89 Buffalo Bash
    Jackpots 145 Shadow Society
    Live Casino & Table Games 166 20p Boost Roulette

    Slots

    Jackpot Village has a good selection of slot games from developers like Play’n GO, ELK Studios, and Foxium. The games cover styles, from joker slots to more challenging high-volatility options with historical or underwater themes. It’s an attractive collection that offers enough variety to keep most players interested.

    Game Title RTP Provider Description
    Joker Flip 94.2% Play’n GO A modern twist on a classic joker-themed slot with 5 reels, offering colorful graphics and easy gameplay.
    Gemix 100 84.2%-96.2% Play’n GO A cluster pays slot with a 7×7 grid and high volatility, offering max wins of up to 25,000x your bet.
    Man vs Gator 94% ELK Studios Set in a Florida swamp, this high-volatility slot features dueling wilds and respins with a max win of 10,000x.
    Scourge of Rome 84.2%-96.2% Play’n GO A historical-themed slot with 6 reels and the potential to win up to 40,000x your bet, appealing to high-stakes players.
    Andvari The Golden Fish 96.24% Foxium An underwater-themed game offering jackpots up to 5000x, with wild reels and free spins to boost wins.
    Rooster Mayhem 96.20% Spinomenal A farm-themed slot with wilds, free spins, and energy collection features, offering a max win of x2000.

    Drops & Wins

    At Jackpot Village, players can try the Drops & Wins feature, where regular prize drops and tournaments give players more chances to win. These games come from top providers like Pragmatic Play and Reel Kingdom, offering solid RTPs and many themes.

    Game Title RTP Provider
    Hand of Midas 2 96.07% Pragmatic Play
    Wisdom of Athena 96.07% Pragmatic Play
    Fire Portals 96.06% Reel Kingdom
    Dynamite Diggin Doug 96.52% Pragmatic Play
    Yeti Quest 96.06% Wild Streak Gaming
    Fire Stampede 96% Pragmatic Play

    Scratch & Fun

    At Jackpot Village, the Scratch & Fun section gives players an interesting way to play and win with instant-win games. These scratch card-style games come from developers like Hacksaw Gaming, Pragmatic Play, and Design Works Gaming. The games are intuitive, each featuring its own theme and payout rates, providing a fast way to play.

    Game Title RTP Provider
    Speed Crash 97.00% Hacksaw Gaming
    Fire Company 5 Scratch 95.60% Design Works Gaming
    Mount Cash 95.28% Half Pixel Studio
    Dunk Buddy 94.82% Design Works Gaming
    Steeplechase 92.00% Pragmatic Play
    Buffalo Bash 94.00% Gaming Corps

    Jackpots

    At Jackpot Village, the jackpot games section offers many titles where players can aim for bigger prizes. Powered by developers like Relax Gaming, Red Tiger, and Games Global, the games come with different themes and return rates, giving players plenty of options. From Megaways slots to Dream Drop jackpots, there’s a decent selection for those looking to take a shot at larger payouts.

    Game Title RTP Provider
    Templar Tumble 2 Dream Drop 94.00% Relax Gaming
    Buffalo Collector 95.75% Red Tiger
    Book of Mega Moolah 86.71% Games Global
    Cluster Tumble Dream Drop 96.40% Relax Gaming
    Egypt Megaways 95.71% Red Tiger
    Shadow Society 95.76% Red Tiger

    Live Casino & Table Games

    Jackpot Village has many live casino and table games from top developers like Evolution Gaming and Light and Wonder. Players can choose from popular games like roulette, blackjack, and poker. The games offer easy-to-understand gameplay with the added benefit of live dealers for a more interactive process.

    Game Title RTP Provider
    20p Boost Roulette 95.07% Inspired Gaming
    Fortune Pai Gow Poker 97.47% Light and Wonder
    Classic Blackjack Side Bet Suite 97.44% Evolution Gaming
    Lightning Roulette Live 97.3% Evolution Gaming
    XXXTreme Lightning Roulette Live 97.3% Evolution Gaming
    Lightning Storm Live 97.44% Evolution Gaming

    RTP Information and Free Play

    Jackpot Village gives players access to RTP details for most of its games, so you can quickly check the payout percentages and choose the ones that fit your style. Once you’re registered, many games also offer a demo mode, allowing you to try them out without needing to wager real money.

    Game Title RTP at Jackpot Village Industry Standard RTP
    Joker Flip 94.2% 95% – 96%
    Book of Mega Moolah 86.71% 95% – 96%
    Templar Tumble 2 Dream Drop 94% 95% – 96%
    Fortune Pai Gow Poker 97.47% 97% – 98%
    Lightning Roulette 97.3% 97% – 98%
    Expert's Rating
    Variety of Games 4.5

    Jackpot Village offers games, from slots and live casino options to jackpots and scratch cards, featuring titles from developers like Pragmatic Play and Red Tiger. Though there’s no dedicated bingo section, Slingo is available, blending slots and bingo into one game.RTP information is readily accessible, and registered players can try games in demo mode. I rate it 4.5 out of 5.

    Jamie Wall
    Jamie Wall Casino Analyst

    Jackpot Village Mobile Offering

    The casino works well on smartphones, tablets and computers, making it comfortable to play no matter what device you’re using. The mobile site is designed to run easily on Android and iOS, although some games may only be available on PC.

    Jackpot Village also offers versions for Android and iOS. The apps are user-friendly with fast loading times and navigation, even when using mobile data. The focus is on providing a hassle-free interaction so you can start playing immediately.

    Android App Details

    Link to App https://play.google.com/store/apps/details?id=com.whg.jackpotvillage&hl=en_GB
    Downloads 1K+
    App Rating 3.5
    App Reviews 8 reviews
    Provider Whitehat Gaming
    Last Update 16 Jul 2024
    Compatibility Android 6.0 or later
    Language English

    iOS App Details

    Link to App https://apps.apple.com/gb/app/jackpot-village-online-casino/id6477821108
    iPhone App Rating 4.8
    iPhone App Reviews 163 reviews
    Provider TTG Marketing Ltd
    Version N/A
    Size 87.8 MB
    Compatibility Requires iOS 14.0 or later, iPadOS 14.0 or later, iOS 14.0 or later, macOS 11.0 or later, M1 chip or later, Requires visionOS 1.0 or later
    Language English
    Expert's Rating
    Mobile Gaming Experience 4.5

    Jackpot Village works well on mobile, with quick load times and interesting gameplay if you’re using mobile data or Wi-Fi. The site is optimised for mobile, and the apps make things even more efficient. The only drawback is that the Android app could improve its user rating. The mobile site is reliable across devices. I’d rate it a 4.5 out of 5.

    Jamie Wall
    Jamie Wall Casino Analyst

    Deposit Methods

    Depositing money in Jackpot Village is quick. Options like Visa, Mastercard, PayPal and Skrill are available to you and all deposits are processed instantly with no additional fees. The process is simple, so you can quickly add funds and start playing. With several payment methods available, there is something to suit most players’ preferences.

    Payment Method Minimal Deposit Fee Processing Time Deposit Limits
    Visa/MasterCard £10 No Fee Instant N/A
    Paysafecard £10 No Fee Instant N/A
    NETELLER £10 No Fee Instant N/A
    Skrill £10 No Fee Instant N/A
    PayPal £10 No Fee Instant N/A
    Bank ID £10 No Fee Instant N/A
    Pay by Phone £10 No Fee Instant N/A
    Bank Wire £10 No Fee 1-3 Business Days N/A
    Interac £10 No Fee Instant N/A
    Trustly £10 No Fee Instant N/A
    Giropay £10 No Fee Instant N/A
    Sofort £10 No Fee Instant N/A
    Apple Pay £10 No Fee Instant N/A

    How to Deposit

    Adding funds to your Jackpot Village account is hassle-free. Login, click on ‘Deposit,’ choose your payment method, and enter the amount you want to put in (at least £20). Once you confirm, the money will appear in your account immediately, so you can start playing immediately.

    Expert's Rating
    Deposit Methods 4.5

    Jackpot Village’s deposit process is quick. There are no fees, and deposits are processed instantly. While they don’t offer the range of available methods like PayPal and Skrill works well, with funds appearing almost immediately. I’d give their deposit options a 4.5 out of 5.

    Jamie Wall
    Jamie Wall Casino Analyst

    Withdrawal Options

    At Jackpot Village, withdrawing your winnings is simple with a variety of options. There are no fees for most withdrawals, and the minimum amount you can withdraw is £20. While there isn’t a set maximum withdrawal limit, larger amounts may require additional verification checks or be paid out in smaller amounts over time.

    Payment Method Minimum Withdrawal Withdrawal Time Fee
    Visa £20 2-5 business days No Fee
    Mastercard £20 2-5 business days No Fee
    PayPal £20 Within 24 hours No Fee
    Apple Pay £20 1-3 business days No Fee
    Bank Transfer £20 2-5 business days No Fee
    Interac £20 1-3 business days No Fee
    MuchBetter £20 Within 24 hours No Fee
    Maestro £20 2-5 business days No Fee
    Neteller £20 Within 24 hours No Fee
    Paysafecard £20 1-3 business days No Fee
    Rapid Transfer £20 1-3 business days No Fee
    Skrill £20 Within 24 hours No Fee
    Trustly £20 1-3 business days No Fee

    How to Withdraw Funds

    Taking money out of your Jackpot Village account is easy. Just login, head to the ‘Account’ tab, and click on ‘Withdraw.’ Pick the payment method you’re currently using, enter how much you want to withdraw (at least £20), and submit your request. Te casino will check your request and send you a confirmation email.

    Troubleshooting Withdrawal Issues

    If your withdrawal is delayed, check your account is fully verified. If that’s all sorted and the delay continues, contact Jackpot Village’s customer support. They can check the status of your withdrawal and help resolve any problems, such as incorrect payment details or issues with the payment provider.

    Expert's Rating
    Withdrawal Methods 4.5

    The withdrawal process at Jackpot Village is hassle-free, particularly with e-wallets like PayPal and Skrill, where funds are available almost immediately. The fact that there are no fees is another plus, making withdrawals simpler. The only downside is the slower processing time for bank transfers and cards. I would rate Jackpot Village’s withdrawal methods a 4.5 out of 5.

    Jamie Wall
    Jamie Wall Casino Analyst

    Customer Support

    Jackpot Village offers round-the-clock customer support, so help is always available. The fastest way to get in touch is through the live chat feature on their website. For non-urgent matters, you can email the support team and expect a response within a reasonable time. Although phone support and WhatsApp aren’t available, the 24/7 live chat guarantees you can get assistance whenever needed.

    Contact Method Availability Response Time
    Email [email protected] Within 24 hours
    FAQ 24/7 Instant (self-service)
    Live Chat 24/7 Instant
    Expert's Rating
    Customer Support 4.5

    When I contacted Jackpot Village’s support, the live chat connected me to an agent in under a minute. The agent answered my questions clearly and efficiently. Although there’s no phone or messenger app support, the 24/7 live chat handles urgent issues effectively. I would rate Jackpot Village’s customer support 4.5 out of 5 based on my interaction.

    Jamie Wall
    Jamie Wall Casino Analyst
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    Verdict

    Jackpot Village offers a dependable and well-rounded casino with plenty of games for different tastes. With over 2500 slots, live dealer games, and jackpots from top providers like Pragmatic Play and Evolution Gaming, there’s a good mix to explore. The casino’s welcome bonus is solid, though the lack of a no-deposit option could be a drawback for some players.

    The site is licensed by the UK Gambling Commission and the Malta Gaming Authority, which adds a layer of trust. Payment options are varied and fee-free, including Visa, PayPal, and Skrill, and they process quickly. Support is available 24/7 through live chat and email, although phone support isn’t offered.

    Jackpot Village is a safe and reliable option for players who want a good selection of games and secure payment options. Based on the overall package of games, support, and payment methods, I’d give it a 4.5 out of 5.

    Overall Rating

    How we rank 4.5
    First Impression 4.5
    License and Security 4.8
    Bonuses & Special Offers 4.5
    Variety of Games 4.5
    Mobile Gaming Experience 4.5
    Deposit Methods 4.5
    Withdrawal Methods 4.5
    Customer Support 4.5
    Jamie Wall
    Jamie Wall Casino Analyst

    FAQ

    Why aren't my games working properly, and how can I fix this issue?

    If your games aren’t loading or running as they should, there are a few steps you can try. First, log out and back into your account or switch to another device like your phone or computer. You might also want to try a different browser or use an incognito window. Clearing your browser’s cache and cookies can help too. If you’re still having trouble, restarting your device might fix the issue. If nothing works, take a screenshot, explain the problem, and reach out to customer support for help.

    What to do if I've been disconnected from a poker game/tournament?

    If you’re disconnected during a poker cash game, any unused funds will go back into your balance. For tournaments, logging out and back in should automatically reseat you at your table without any hassle. If you still have issues or need help, you can contact the live host at your table to get assistance and continue your game once reconnected.

    How do I remove or delete a bonus?

    To remove a bonus, you’ll need to meet the wagering requirements, or have no cash in your account. If you haven’t used or wagered anything since the bonus was added, there’s a chance you can get it removed. In some cases, it’s also possible to forfeit the bonus when you make a withdrawal. For details on if you qualify, contact Customer Support via live chat, and they’ll guide you through the process after verifying your account.

    How do I update my address?

    To update your address, just send an email explaining why you need the change and include a recent utility bill or bank statement (no older than three months) showing your new address. If you haven’t provided any verification documents before, you’ll also need to send a copy of your passport, ID card (both sides), or driving licence (both sides). You can send everything to [email protected], and they’ll take care of it from there.

    How can I create an account at Jackpot Village?

    To create an account at Jackpot Village, click the Register button in the top menu and fill out your personal details. Double-check the information to guarantee it’s correct before submitting. After submitting, you’ll be prompted to confirm your email or phone number. You may also be asked to verify your identity to confirm you’re over 18.

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    User reviews of Jackpot Village Casino

    User Rating Rated by 1 user
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    4.4

    December 27, 2024

    Kris R.

    United Kingdom United Kingdom

    I've really liked this website more than any other. It’s been my go-to for a while now. Like with all gambling, you win and lose some, but that's just part of the interaction. My favourite game provider has to be Play'n GO, and my top three games are Joker Flip, Oasis of Dead, and Banquet of Dead. They're all similar, but they're the ones I turn to when I’m feeling lucky

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