GGPoker Casino

GGPoker operates under three regulatory bodies, depending on where you access the site. Its service is licensed by the Gambling Commission (account number 47768), Malta Gaming Authority for European users (licence number MGA/B2C/730/2019). In Canada, the site is registered with the Alcohol and Gaming Commission of Ontario (number OPIG1231707). You’ll find links to all the valid and current ones at the bottom of the site.

The responsible play section shares examples of what gambling-related harm might look like and ends with steps players can take if their balance is tipping the wrong way. The casino also outlines general principles to keep in mind when playing, such as setting limits or avoiding sessions during stressful periods.

The tools currently active on the site include time-out, self-exclusion, deposit limits, total bet amount limits, loss limits, single bet amount limits, game restrictions, and reality checks. These all appear on the same page and can be activated through the account area.

The page also refers to a dedicated group, GGCares, whose role is to guide users through any player protection issues. We appreciate that the contact email, [email protected], is prominently displayed and does not require a login to use. GGCares presents itself as a first point of contact if a player needs a break or wishes to apply any of the available tools.

And of course, alongside these internal controls, GGPoker provides direct links to support groups such as GamStop, GamCare, Gordon Moody, Gamblers Anonymous, and Gamban.

The site states that users under the age of 18 are prohibited and subject to age verification checks. Parents who share devices with children are recommended to use third-party controls to prevent underage play.

If your spending level increases or certain patterns flag, GGPoker may ask for an affordability check. That involves submitting three months of bank statements and, where possible, payslips. On a technical level, the site is secured by encrypted connections, and two-step login protection is available in your account settings.

Security and Licensing at Casino GGPoker

GGPoker lists every licence, tool, and support reference directly. Based on what we reviewed, the controls in place reflect the regulatory standards applied in the UK.

GGPoker lists nine deposit methods in total for UK players, which is a decent range to choose from by any standard. You’ll find debit cards, eWallets, and instant transfer services, often with multiple options in each category. From a player’s point of view, this means you can pay with what you already use, not hunt down a new service.

On the deposit page you can select USD, GBP, or EUR, yet even if you choose GBP or EUR, the minimum and maximum amounts still appear in USD. This reflects poker’s habit of using dollars as a base currency. It’s helpful that you can pay in pounds, but seeing everything displayed in USD can make tracking costs awkward and confusing.

We were quite disappointed to see that payment information is not available anywhere other than the Cashier section of the site, as the FAQ points to it.

Deposits at GGPoker Casino

It was rat her easy to find the Cashier page, which is on the right side of the main page. I was presented with a list of payment options split into three categories: Debit Cards, eWallets, and Others. Not much info on deposits, alas.

I topped up £15 with PayPal, and was redirected to the PayPal site to verify the payment. Once that was done, I received my funds instantly. The whole process took me less than a minute for everything.

Jordan Conroy Editor

You get plenty of ways to pay, and everything works without delays. We also like the nice low minimums UK players get. Would be nice to see more info on transactions however.

p>Promotions at GGPoker Casino clearly aren’t a major draw. For casino players, there’s not much to look forward to here. The page feels empty from the start, and that’s unusual for a site this size. Most UK sites greet new members with a starter deal or at least a few spins to test the waters. Here, there is no basic GGPoker Welcome Bonus. The no deposit bonus does not exist as of now.

Ongoing promotions are limited to leaderboards, no GGPoker bonus code options are listed either.

Instead, there are multiple leaderboards for different types of casino games, which run weekly and reward the top players with cash prizes. The idea isn’t bad, but it doesn’t give much back to anyone who plays casually. It’s a single layer of deals when other casinos have five.

The loyalty side makes things a little bit better. All casino players can make use of the Platinum Fish loyalty programme. It’s as easy as it gets; you earn points based on your real money gameplay.

The number of points you earn varies depending on the game you play; the best game offers 1 point per $0.70 you bet, the worst games offer 1 point per $12.20 you bet.

You don’t need to do anything besides that; at the end of the week, your points are converted to dollars. Only after that, you need to go to the Platinum Fish page and claim your rewards.

The casino side feels neglected, with no sign up bonus or promo code deals, and barely any active promotions. Unless you’re here for poker, there are deals to stick around.

GGPoker’s casino catalogue is pretty okay for a poker-first site. There are over 2,500 games sourced from at least 15 studios: NetEnt, No Limit City, and Pragmatic Play. But we aren’t going to lie, it really does feel like the casino is just a side to the poker lobby.

While live casino and table games are varied and numerous, other categories are weaker. Slingo and instant win games are lacking compared to other sites, and the Slots portfolio is on the lower end of what we’d expect from a top site.

We don’t like that the casino games are relegated to three icons at the top of the software. It forces you to move between different parts of the site to access different games, whereas most casinos will have them all available on one main page. The lack of proper structure makes it harder to browse the catalogue, especially since the filtering tools are nearly non-existent.

Indeed, there are very limited filtering options available; the only option is in the Live Casino tab, where you can filter games based on bet sizes. Slots have no way to sort by type, volatility, or theme. There’s a search function that lets you look for both game developers and providers, which is useful, but it doesn’t replace a full-fledged filter.

We weren’t too keen on the fact that games are played in USD rather than GBP. The currency shift adds confusion, especially if you’re tracking your balance in pounds. Another frustrating point for us was that games are played in a pop-up rather than in the client, which can be quite annoying to deal with. It just breaks the rhythm.

Games do not have an information page, and there’s no demo mode available either. That means if you’re trying something new, you’re doing it blind.

Game Types at GG Poker

Slot Games

Great range of games to choose from, including Video Slots, Jackpot Slots, Classic Reel Slots, and Megaways slots. The site even has its own range of exclusive games that can’t be found anywhere else.

Slot Options at GG Poker

I gave the Vault Crack er slot a shot. The theme is a lot of fun and I really like the Cash Collector feature in the base game.

Slingo Candy Machine Blast looked fun. I really like the mechanic where adjacent spaces can be cleared by matching the same symbol – it makes it a lot of fun to play.

Golden Cryptex is another popular reel. The game looks great but I don’t like that it’s limited to 3 paylines, making it hard to find winning combos.

Jordan Conroy Editor

Table Games

The table selection is strong. In fact, it outperforms many competing UK casinos in terms of choice. There’s a good mix of traditional games and niche games to choose from. All games are developed by GG themselves.

Table Games at GGPoker

Tens or Bet ter is one of the higher Poker Games the casino has. On top of that, the game runs well and I like that you can play from as little as $0.10.

First Person Roulette is a very accessible game. Besides that, it’s also rather high-quality. It looks great and runs very well too.

Unlimited Blackjack is a favourite table game for many. I don’t like that you have to wait for multiple hands to finish each round, and I felt like the time you get to make a decision isn’t very long.

Jordan Conroy Editor

Live Games

Fantastic selection of live dealer games with a wide range of classic games, game shows, and modern table games from Pragmatic Play, Playtech, Ezugi, and others.

Live Games at GGPoker Casino

I went for Marble Race, a popular game show. It’s really fun watching the marbles and I like the variety of betting options available.

Jordan Conroy Editor

Slingo

The site offers a mix of well-known Slingo games with a few niche options that aren’t often found at other casinos.

Slingo Games at GGPoker Casino

GGPoker UK’s casino section is modest. The game variety is slightly lower than you usually see on other casinos. Navigation could also be improved, especially for dedicated software.

Withdrawals imitate a very similar process to deposits. The casino supports 8 payout methods, a fair but not generous number for the market. The system limits cashouts to the same method you used for deposits. We really like that the withdrawal limits are just $1, making it much easier for low-budget players to cash out.

Withdrawals at GGPoker Casino

I tested PayPal for the withdrawal. It was easy to find and confirm, and the whole process took under 30 seconds. Funds were visible in my account right away. The withdrawal time is acceptable as well.

Jordan Conroy Editor

PayPal is the best pick for UK players because of its instant processing, while Neteller and Skrill are suitable backups for regular withdrawals. Bank transfers are slower and better used for larger payouts.

Verification

Both mobile and email verification are required during sign up. The site will take the info you give and try to verify your account against publicly available national databases. This first stage usually clears most players automatically. In our case, no further checks were needed.

If the site can’t verify your account, it will ask for additional documentation. There is a dedicated upload portal, which is a great feature as it allows you to submit sensitive documents without needing to email them. The portal keeps everything organised and private, and it’s much faster than waiting for manual confirmation through customer service.

The withdrawal process is quick and easy to follow, and the low minimum is a welcome surprise. The only downside is the $1 fee, which does sour the impression.

GGPoker handles its customer service in a strange way. To start, we don’t like that all of the customer support options happen off the dedicated client – it redirects users to a website that doesn’t look great. It would be better if they could just put a chat window on the site.

Live chat can be selected from the GGPoker client, but it redirects you to a website with the FAQ page. You think that this is the live chat section, but it actually doesn’t exist. You can either use the response form or email them to their actual email address: [email protected].

I filled in a short form, outlining what the issue is. It said that my request has been logged and that an agent will be in touch. Since the chat system isn’t live, responses take a few hours to arrive by email. It’s not a long wait, but the chat is still the most preferable option.

Jordan Conroy Editor

Support at GGPoker Casino

The FAQ goes over most topics but focuses mainly on poker rather than casino play. The quality of the FAQs is mixed – some are detailed, but others are just 1–2 sentences that tell you to look at a different part of the site. There are around 200 entries in total, though only a small number are relevant to casino players.

GGPoker’s support is responsive but disconnected from the main client. The absence of a proper chat tool keeps it from matching the standards of leading UK casinos.