Gala Spins

Gala Spins operates under several licences. The main one is the UKGC licence (number 54743) and the Gibraltar Licensing Authority (numbers 010 and 012).

The safer gambling section is one of the stronger ones we’ve seen. It starts with a video that explains what Safer Gambling is and what you can use to manage your own gambling habits.

There are deposit caps, stake and loss limits, breaks, self-exclusion and account closure tools. You can find a self-check quiz and budget calculator on the same page. Gala Spins also operates through Entain’s ARC system, which quietly tracks play and flags anything that looks off.

Personal data and payments are encrypted, and there’s actually a 2FA option players can use. This is a feature many casinos overlook, so we appreciate it here. One thing missing is stronger mobile controls, biometric or IP-based access locks would be great.

Gala Spins provides all the links to responsible gambling groups, as well as to specialised services that can help deal with debt, mental health, and addiction. Accounts under the age of 18 are blocked as ID checks apply at sign-up and before any deposits, to bypass them you need to complete the KYC process.

Security Aspects at Gala Spins

Gala Spins lists seven deposit methods, not a bad amount by any means. Most options allow deposits as low as £5, which is still hard to find even at the big brands. That alone makes it easier for newer players to get started. We would love to see the same numbers next to PayPal, for now, it comes with a £10 minimum, which is an average across the UK casinos.

Gala Spins Casino Deposit Methods

Deposit button predictably was in the top-right corner. Top-up went through easily, I chose my method, entered the details and confirmed it, which took like 30 seconds altogether. The deposit itself was processed in around 5 seconds.

Jordan Conroy Editor

Gala Spins doesn’t flood the page with dozens of deals. There’s one main welcome promo, and a tiny selection of offers for existing users, nothing unusual for Gala Network. The no deposit bonus and loyalty system are also absent.

Welcome Funds and Spins Combo

Gala Spins Welcome Offer is not extraordinary but is perfectly serviceable. You can get up to a £20 Slots Bonus as well as 30 Free Spins on Starburst. Casino Bonus can only be used on select games, there are around 20 listed in the terms.

To unlock the new player rewards, you must deposit and wager £10 on any slot game, no bonus code is required. That unlocks £20 in bonus funds that come with a 40x wagering requirement, this one is towards the stricter side.

Luckily, the extra 30 spins carry no wagering at all, a small relief that helps balance the value. There’s no need to opt in, but if you want to use this deal, you must do it within 7 days after the registration. We don’t like that you have to wager your deposit to get the extras, but the value of it is pretty good.

Regular Deals

Existing customers can still find a few small deals, although you won’t see any reload bonuses in that list:

1. Rewards Wheel: Spend £10 on slots, Slingo or scratchcards to grab a daily spin with cash or bonus prizes.
2. Free Spins No Deposit Friday: Play throughout the week for a chance to get some spins on Friday.
3. Drops & Wins: A common Pragmatic Play campaign. Play games to get random daily rewards or partake in weekly tournaments for a piece of the weekly prize.
4. Other Tournaments: Some games have prize pots up for grabs based on leaderboard scores. These tourneys change regularly, so be sure to keep an eye on the promo page.

Gala Spins, Gala Bingo and Gala Casino may look identical at first in terms of games. This isn’t far from reality, but they do have their own focus. Given the name, there’s little surprise that Gala Spins leans heavily into slot machines compared to Gala Casino.

You won’t find many table game options here, but they do exist. On the contrary, they have more jackpot games than at the main casino hub. Gala Spins has no bingo, for that you should head out to Gala Bingo (which also has some casino games).

To the main topic, Gala Spins has 3,800 games from more than 20 providers, which puts it above the average in terms of volume. That said, the site’s gaming library needs revamping as it’s currently not the most convenient one if you want to explore all the available games.

The main menu breaks games into sub-categories like New, Exclusives, Slingo, Game Shows, Blackjack, Roulette, and Jackpots. But there are no further subcategories that would make it much easier to browse huge sections such as Slots. The lack of proper filters, even basic tags for themes or features, further makes it harder to browse the site. There is a game search bar, but you can really only look up game names through it, not providers.

Considering the gameplay at Gala Spins, I noticed a few load times issues – there was a case when it took over 20 seconds for the game to boot. During play, there were mild delays, but they did not make it unplayable, symbols just took a fraction of a second longer to fall in place. Once I restarted the laptop, all problems were gone, so it could have been a temporary hardware issue.

Jordan Conroy Editor

Gala Spins Casino Game Availability

You should have a general gist of what to expect game-wise from Gala Spins. Now we will show you the best games for each category they have.

Slots

Gala Spins has a fantastic range of slots you can choose from, with over 3,700 titles in this category alone. There are dozens of designs and genres for you to discover.

Slot Games at Gala Spins Casino

I went for a popular slot, Dead or Alive 2. Loved the design here, but I’d like to see more bonus features included. Played Lord of the Ocean next, another well-known game. Liked the theme of this one too, but the sound design just doesn’t match it.

Jordan Conroy Editor

Slingo

Decent choice of options overall, you get quite a variety of themes and gameplay features. They’re split into different sections on the Slingo page, so it’s surprisingly easy to browse.

Slingo Games at Gala Spins Casino

Here I tried Slingo Fire and Ice since I thought it had a fun gameplay concept. Really liked the dual-grid gameplay, it was a lot of fun.

Jordan Conroy Editor

Live Casino

The live game lobby is not bad at all, they have modern and classic options. You will find dozens of roulette & blackjack titles, a good selection of game shows and even some baccarat + poker.

Live Games at Gala Spins Casino

I wanted to try Crazy Balls here. It’s a fun game show with multiple bonus features available, that said, each round takes just too long and it feels dragged out by the end. Lightning Blackjack was my next choice, it’s a fun live game show. The concept behind multipliers in this one is fun, but the 100% lightning fee is far too steep!

Jordan Conroy Editor

Table Games

A modest selection of 15+ titles is listed under this tab with only roulette and blackjack actually available.

Table Games at Gala Spins Casino

I decided to go with Cash Collect Roulette here as its gameplay seemed interesting. Really liked the bonus feature, it really added an extra dimension to each spin.

Jordan Conroy Editor

Instant Win

Gala Spins has a decent range of scratch cards and tap games, but we would like to see more arcade games added to their library though.

The casino had an exclusive scratcher, Rainbow Rewards Scratchcard, so I gave it five rounds. I liked that there are two ways to win and that you can win varying amounts based on the order of the colours. Pop A Shot 2 LuckyTap had a fun theme, and the gameplay was fun too, for a tap game. I just wish the cooldown time between each play was shorter, it’s way too long as it is.

Jordan Conroy Editor

At Gala Spins you’ll find six methods to withdraw, not something to complain about. We were happy to see that cashout limits follow suit after the deposits, the minimum amount for each transaction is £5. This makes the site all more accessible to casual gamblers who don’t feel the need to play much.

Every method comes with zero fees, nice to see this here. Some sites still try to sneak in a charge but Gala keeps it simple, you withdraw £20, you get £20.

Gala Spins Casino Withdrawal Methods

I withdrew my full balance using Visa and was honestly surprised by how fast it went. I filled the form in under 30 seconds and got the payout in just under an hour, even though the site said it could take up to four.

Jordan Conroy Editor

Verification

Gala has automatic verification that goes through your information as you create your account. In our case, the account was marked as verified right away, so we didn’t have to undergo extra checks. But if your details don’t match public records, they are legally required to ask for extra proof.

There’s a simple secure page you can upload the files through. Still, we wish there was a clear way to monitor the status as there’s nothing that shows the progress in your case.

Gala Spins support operates through chat, phone, email and socials. All besides phone support are available 24/7.

The first issue showed up before I even contacted customer service. I couldn’t find the Help or Support sections anywhere on the homepage. I only managed to find it by searching ‘Gala Spins Support’ on Google.

Later I asked the agent how to reach it directly. Turns out the only way is by clicking Deposit or Withdrawal under My Account. I don’t know what to think of such a design choice.

There’s also a Help & Support button but it only appears before you login. Once you’re logged in, it disappears entirely. Honestly, it shouldn’t be this hard, this is something that needs to be fixed ASAP.

Jordan Conroy Editor

FAQ is thankfully easier to find, it will pop up if you click the ‘Help’ button. The size here is good, they include over 10 categories with 80 questions in total. All important topics are covered and neatly categorised. The answers here are also very much detailed, you get the proper description, quick links and some answers even include a video guide.

Support Options at Gala Spins Casino

When I finally did reach the chat tool, things improved. I was first greeted by CHIP, their chatbot. Instead of going through its tree of options, I typed my question directly. The bot didn’t understand and handed me off to an agent right away. A person joined within half a minute. Replies came in quickly – within a minute or so. I asked about their support hours, how often withdrawals are processed, and their limits. The agent was polite and knowledgeable. I got decent answers, though one was a bit vague.

Jordan Conroy Editor

Other options are available too. There’s a phone line open daily between 10am and 7pm UK time. Email support can be accessed through a built-in contact form. They say they work 24/7, with responses taking between one and four hours depending on how busy they are. If you’d rather reach out on social media, they’ve got active accounts on Instagram, X, and Facebook.