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DragonBet

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DragonBet Review

DragonBet, a Welsh family company, is mostly known for its sports betting offerings, focusing on Welsh sports, but its website also showcases a significant selection of casino games. This blend of offerings underscores the importance of fair play, with licences ensuring a secure betting environment. DragonBet has widespread popularity in the UK, not just as a betting site but as a community where passionate gamblers gather, united by their love for the game. This commitment to fair play and gamblers has made DragonBet a distinguished name in the online betting and casino industry.

Read through our DragonBet review to learn more about the selection of games and available bonuses.

DragonBet Pros & Cons

  • Pros

  • Round-the-Clock Live Chat: Provides 24/7 access to customer support for immediate assistance.
  • Specialised in Welsh Sports: Highlights a unique focus on Welsh sports and markets, addressing a niche audience.
  • Fee-Free Transactions: Allows deposits and withdrawals without any additional charges.
  • Cons

  • Restricted Payment Methods: Offers limited options for making payments, affecting convenience for some users.
  • No Esports Betting: Lacks esports betting options, missing out on a popular and growing market.

DragonBet is not presently recommended as a preferred choice due to the absence of an affiliation with this brand. Instead, a number of newly reviewed casino sites are available, featuring appealing bonuses, reliable customer support, and a wide range of gaming options, providing a dependable alternative for players.

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Company Information and Particular Features

dragonbet review

Launched in 2022, DragonBet, a Welsh bookmaker and casino, emerged from the established John Lovell Racing, with a rich history in the gambling sector. It offers an option for Welsh language interface, setting it apart. Licensed by the UK Gambling Commission, it prioritises secure and fair gaming, appealing to a wide range of bettors and casino game players.

DragonBet primarily focuses on betting, offering more than 20 sports, live betting features, and a casino section with a variety of games including slots and table classics. This gambling site serves a broad audience and is ideal for those who are predominantly interested in sports betting but occasionally seek the variety of casino gaming for a different type of entertainment.

Established in 2022
Owned by E.G.G. Limited
Registered Office 97 Windsor Street, Sliema, SLM 1853, Malta
Website dragonbet.co.uk
CEO David Lovell

First Impression and Usability

DragonBet’s website is super user-friendly and convenient, making it easy for anyone in the UK to get into betting. It’s got a cool, up-to-date design that helps you move around the site without any fuss. Almost everything you need, like betting options, live bets, help, is just a click away. Besides, there’s a handy betting slip on the side for keeping track of your bets. However, finding promotions for both casino games and betting can be challenging, as there’s no separate page for them. Bonuses are intermixed with upcoming betting events and featured slots at the page’s upper part, which can be inconvenient and potentially tricky for users looking to find specific offers.

Switching between sports, virtuals, and casino games on DragonBet is a snap, thanks to a handy menu at the top. In the casino section, you can easily find games sorted by type or provider, which makes finding your favourites or exploring new ones really fast. Plus, there’s a special spot for DragonBet’s top picks and the games that are hitting the right notes with users, labelled as Popular.

Ease of Navigation Intuitive and easy to use
Mobile Games Availability Optimised across devices + Android/iOS app
Game Filters Effective A-Z Betting filters + casino games by type
Search Function Reliable, makes finding sports, events and games easy
Loading Speed Very fast when switching between pages and loading them
UX and UI Rating Moderate. Has functional user-friendly design, but searching for promotions can be a challenge.
Expert's Rating
First Impression 4.0

I’ve really enjoyed using the DragonBet website; switching between its sections and choosing among different sports and games couldn’t be smoother. The odds are displayed in a clear manner, making decisions easier. What adds more value to the site is the blog section, offering deeper insights into gambling, which many users can find particularly useful. Although the setup is mostly user-friendly, I was disappointed by the lack of a Promotions section and the difficulty in easily finding bonus offers. For this reason, I have to deduct one point, resulting in a score of 4 out of 5 for DragonBet’s overall usability.

Jamie Wall
Jamie Wall Casino Analyst

Licensing, Security, and Player Protection

DragonBet holds a reputable UK Gambling Commission licence under number 58016, ensuring a secure betting site for UK players. With no regulatory actions against its parent company, E.G.G. Limited, it stands as a trustworthy site. Emphasising safety, it employs SSL encryption to protect personal and financial data, advocates for responsible gambling, and guarantees fairness through the use of Random Number Generators. Both bettors and casino players can feel confident about a safe and fair gaming environment at DragonBet.

DragonBet prioritises the safety and security of its users through rigorous Know Your Customer (KYC) procedures. This involves verifying the identity and age of users to make sure compliance with legal obligations and to protect against fraud. New users must verify their identity before making withdrawals, typically requiring documents like bank statements, utility bills, or other identification documents. Additionally, DragonBet may request evidence to confirm the legitimacy of funds used in transactions to meet licensing obligations and prevent illicit activities, ensuring all transactions are secure and from legitimate sources.

Responsible Gaming Seals Cooperates with GamCare, GAMSTOP, BeGambleAware.org, commited to Responsible Gambling.
Cooling-off Periods 24-hour cooling-off period on deposit limit increase.
IT Security Protects user-information and process it according to the law.
SSL Encryption Operates with the latest Secure Socket Layer (SSL) encryption protocol.
Self-exclusion Tools Play Break facility for closing an account for a minimum period of between 24 hours and 6 weeks.
Protection of Minors Strict age verification and filtering solutions for parental control based on chosen criteria.
Expert's Rating
License and Security 5.0

DragonBet really shines for its safety, not being on any blacklists, which is a big win in my book! The thorough KYC procedures and other security measures they’ve implemented show their commitment to user safety. Plus, their partnership with IBAS guarantees fair dispute resolutions. Their dedication to responsible gambling, working alongside organisations like Gamcare, GameStop, and BeGambleAware.org, are truly noticeable. For these reasons, I’d rate DragonBet’s security measures a perfect 5 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

Terms and Conditions

It’s crucial for every user to read and understand the terms & conditions of DragonBet to provide trouble-free and informed gambling on the site. These guidelines are not just formalities but are designed to protect both the brand website and its users. Among the key points are:

  • Customers must be 18 or older.
  • Players may only bet/wager with the amount of cleared funds held in their account.
  • Dragonbet reserves the right to reclaim the elements of promo offers and cancel any bet made with bonus funds according to their judgment.
  • To provide absolute security of all customers’ financial details and to combat fraud efficiently, it may be necessary for DragonBet to request customers to provide personal identification for a withdrawal request.
  • Where possible, all withdrawals will be processed to the payment account from which the deposits were made.
  • If a user has not placed a bet using one’s account for a period of 365 days, such accounts shall be deemed to be dormant.

Registration Process at DragonBet

Creating an account and following the KYC procedure is essential for all British customers willing to use DragonBet or any other licensed gambling website. Here’s a simplified guide on how to sign up at DragonBet:

step 1 Visit DragonBet

Click “Sign Up” at the top right of the homepage.

step 2 Fill in Your Details

Enter your email and come up with a strong password that you’ll be using to access your personal account at DragonBet. You can also add DragonBet promo codes on this step. Proceed by pressing “Create Account”.

step 3 Provide Your Personal Information

Fill in your personal details: gender, real name, date of birth, phone number and address. Then choose a channel(s) for receiving bonuses (email, SMS or phone are available).

step 4 Agree to Terms

Make sure to read Terms & Conditions on this step and press the “Agree & Join” button.

step 5 Upload Documents for Verification

As a final step you’ll be asked to submit required ID and proof of address documents.

After these steps, your account will be ready, and you can begin using the site.

DragonBet Active Promotions

DragonBet’s got just a couple of active bonuses up its sleeve – with a few for the slot fans and the sports betting crowd. This limitation is a notable disadvantage as varied and attractive bonuses often encourage customers to explore new brands, amplifying their variability and enjoyment. Additionally, scrolling though the DragonBet website to find the Promotions section can be a challenge, which may further deter users seeking to maximise their engagement with various offers.

While DragonBet does not offer a no deposit bonus, here are some promos that can be used to prolong slot games on the site, including a first deposit bonus.

20 Free Spins as a Welcome Offer

DragonBet offers all new customers who deposit £10 to get 20 free spins on the Big Bass Splash Slot. Get a possibility to prolong your gameplay longer by claiming a joining offer when registering an account, with no bonus code required.

50 Free Spins

For all casino lovers who are already existing customers DragonBet offers 50 free spins on selected slots from the Slots Club category, every week. To receive this promo a user has to deposit £250 or more, no promo code is required.

VIP Promotions

You won’t find a VIP or loyalty program on DragonBet’s website. However, there’s a silver lining – exclusive deals can still reach existing customers directly from DragonBet or through partner sites like Gamblizard, keeping the rewards coming.

Expert's Rating
Bonuses & Special Offers 2.0

With just two active DragonBet bonuses on offer, and how tricky it is to find the Promotions section on DragonBet’s site, I’d say this feature doesn’t quite hit the mark for me. Besides, DragonBet lacks a reward system for its loyal customers. These factors contribute to my leaning towards a rating of 2 out of 5 for this aspect. It’s all about the fun and eagerness of discovering new bonuses, and it feels like there’s a bit more room for improvement on that front.

Jamie Wall
Jamie Wall Casino Analyst

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Selection of DragonBet Games

DragonBet’s game roster is pretty stoked with titles from the well-known studios like Blueprint, NetEnt, Inspired, Pragmatic, ELK. The website includes 205 slots like Mustang Gold and Big Bass Megaways leading the pack. For those who like strategy, there are 6 table games, including Multihand Blackjack and 20p Roulette. Live Casino buffs have 46 games to choose from, with Sweet Bonanza and Baccarat1 being all the rage.

Below, you’ll find insights into some of the most popular types of games available on the site, including who develops them and their standout features.

Game Type Number of Games Most Popular in Category
Slots 205 Big Bass Megaways
Table games 6 Multihand Blackjack
Live Casino 46 Sweet Bonanza CandyLand
Sports 23 Horse racing
Virtuals 11 EuroLeague Scheduled Legends

Slots

DragonBet boasts a sizable collection of 205 slot games, ensuring a variety for all types of players. Within this selection, there are 25 dynamic Megaways titles, which offer thousands of ways to win on every spin, due to a unique reel modifier technology. Additionally, the casino offers the chance to hit it big with several jackpot games, such as the ever-popular “Wish Upon a Jackpot,” providing players with the stirring opportunity to win substantial prizes.

Slot name Developer Main Features Megaways/Jackpot
Mustang Gold Pragmatic Play 5 reels, 25 paylines, Money Collect Feature Megaways
Fishin’ Frenzy Pragmatic Play North American plains, high volatility
Buffalo King Pragmatic Play 6-reel, 4-row grid, 4,096 ways to win Megaways
Gold Bonanza Leap Gaming High variance game with gold mining theme
Wish Upon a Jackpot Blueprint Gaming 5-reel, 3-row slot with 20 paylines Jackpot

Live Casino Games

DragonBet’s live casino boasts an splendid lineup of 46 games, covering a wide range of preferences. The collection includes classics like Baccarat, Roulette, and Blackjack, alongside unique offerings such as Asian Games, Speed Games, and attractive Gameshows. Among these, Roulette variations like Mega and Auto Roulette appear as fan favourites, along with Speed Blackjack, highlighting the diversity and appeal of DragonBet’s live gaming.

Game Developer
Sweet Bonanza CandyLand Pragmatic Play
Mega Roulette Pragmatic Play
Speed Blackjack 1 Ruby Evolution Gaming

Table Games

Within DragonBet’s catalogue, you’ll find a curated selection of 6 table games, emphasising classic favourites like Roulette and Blackjack. This collection offers a variety of both table games to suit different preferences and strategies. Here are some of them:

Game Developer Main Features
Multihand Blackjack Pragmatic Play Up to four hands at once, with an eight deck shoe in play.
100/1 Roulette Inspired Gaming Extra features like Spin Bar and the Bonus Wheel in 10 coloured bonus segments.
American Blackjack Pragmatic Play Up to three hands at once, with an eight deck shoe in play.
Expert's Rating
Variety of Games 3.8

With the main emphasis on sports betting, Dragon Bet still offers a wide array of game types, boasting a varying selection that spans across slots, and live casino games, despite the absence of poker and bingo. It is easy to find your game of choice, thanks to easy navigation and filters by type, provider, and bonus availability. This user-friendly approach, coupled with a strong emphasis on sports, earns DragonBet a stellar 3.8 out of 5 rating for its game offerings.

Jamie Wall
Jamie Wall Casino Analyst

Dragon Bet Mobile Casino

Try gambling with DragonBet across various devices, always even and hassle-free. The website shines on mobile, ensuring quality gaming without compromise. All games, sports betting options, payment methods, and features are fully accessible.

For increased participation, DragonBet offers dedicated apps for both Android and iOS users, making your entertainment consistent and enjoyable wherever you are. The services you can try using the applications include: Live Streaming, In-play Betting, Cash out, Bet Builder Markets, Casino, DragonBet Boosts.

The iOS and Android apps for DragonBet are relatively new additions to their gambling site. Despite their recent launch, players have already embraced the improved gambling, reflecting their satisfaction through ratings.

Expert's Rating
Mobile Gaming Experience 4.5

My experience with DragonBet’s mobile gaming has been outstanding, meriting a solid 4.5 out of 5. Both the desktop and mobile versions provide untroubled gameplay, and the apps for Android and iOS don’t fall short, offering all the same functions I have on my computer. This consistency across devices truly amplifies the overall intuition.

Jamie Wall
Jamie Wall Casino Analyst

Making Payments Via DragonBet

DragonBet’s payment methods streamline the deposit and withdrawal process, incorporating debit cards and bank transfers for ease and efficiency. With a minimum transaction amount set at £10, the website provides accessibility without burdening users with additional fees.

DragonBet supports various payment methods for deposits, including Mastercard, Visa, Maestro, Bank Transfer, and Cheque. Players have the option to deposit in either Sterling or Euros. Remember to choose your preferred currency carefully, as it cannot be changed later.

To deposit money, follow these steps:

  • Log into your account.
  • Navigate to the account section and find the “Top Up” area to add funds.
  • If placing a bet without sufficient funds, you can make a quick deposit through your betslip by entering your Card Security Number (CV2) to cover the bet instantly*.

*The security number is located on the back of your debit card, on the white strip placed along the middle. The security number consists of three digits.

Deposit Method Min Deposit Max Deposit Fee Deposit Times
Visa £10 £5,000 No Instant
Mastercard £10 £5,000 No Instant
Maestro £10 £5,000 No Instant

Withdrawing Funds from DragonBet

Withdrawing winnings at DragonBet is streamlined, using the same payment methods as for deposits. Here’s a quick guide to withdrawing funds:

  • Log into your account and select ‘Withdraw’ under the ‘Account’ tab.
  • Withdraw to your current active payment method.
  • Adjust payment details in your account section if needed.

Withdrawal time varies by method; for a debit card, expect 2-5 working days due to banking procedures. DragonBet confirms withdrawals via email, ensuring you’re informed throughout the process.

Withdrawal Method Min Withdrawal Max Withdrawal Fee Withdrawal Times
Visa £10 £5,000 No 2-5 working days
Mastercard £10 £5,000 No 2-5 working days
Maestro £10 £5,000 No 2-5 working days
Expert's Rating
Payment Options 4.0

Using DragonBet has left largely positive conviction, especially when it comes to depositing funds. Although the website offers a limited selection of banking options, mainly debit cards and bank transfers, I found the process to be flush. I haven’t had the opportunity to withdraw winnings yet, but based on high ratings from other players, it seems the withdrawal process is also reliable. However, the absence of e-wallet options means I’d rate the payment options a solid 4 out of 5.

Jamie Wall
Jamie Wall Casino Analyst

Customer Support Availability

DragonBet’s customer support is accessible through email, a 24/7 live chat, and social media channels like Facebook and X (Twitter). While they don’t offer phone support, their live chat connects you directly with a specialist, bypassing automated responses. The team provides personalised, efficient service, making you feel your inquiries are genuinely valued. Additionally, DragonBet has a comprehensive FAQ section addressing common issues such as deposit and withdrawal processes, the KYC procedure, and bet settlement concerns, offering quick self-service options for users.

Email [email protected]
Live Chat 24/7
Phone Not available
FAQs Available
Contact Form Available
Facebook https://www.facebook.com/DragonBetWales
X (former Twitter) https://twitter.com/DragonBetWales
Expert's Rating
Customer Care 5.0

Reaching out to DragonBet’s support was impeccable, offering various options for assistance except for a direct phone line. The 24/7 live chat was particularly efficient, aligning well with the preferences of modern users by providing immediate and helpful responses. Given the range of contact options and the swift, friendly support I came across, I’m inclined to rate this aspect of DragonBet a perfect 5 out of 5 for its excellent service and quick response times.

Jamie Wall
Jamie Wall Casino Analyst

Sports Betting

DragonBet’s sports betting section covers a variety of interests with a varying list of sports to place bets on. Among the options, you can find dynamic sports such as football, tennis, and basketball, as well as some other options like greyhound racing, golf, and snooker. For those who follow the intensity of motorsport or the tactical play in rugby union, these are readily available, alongside other inspiring sports offerings. This rich array solidifies DragonBet as a hub for sports betting fans, providing up-to-date odds and a wealth of information through their Blog section for the latest events.

DragonBet is designed for fans of real-time betting action with its in-play betting feature. Additionally, the site includes live streaming capabilities, allowing users to watch and bet on their favourite events as they happen.

The betting site complements its offerings with attractive betting DragonBet bonuses. These promotions include a welcome money for new users, increasing the initial betting involvement. Regularly updated bonuses tied to specific sporting events add an extra layer of variations, such as Best Odds Guaranteed and Cashback Refunds, particularly spotlighting Welsh racing events.

To fully benefit from these deals, we recommend always reading through the terms, ensuring you understand the requirements for deposits and withdrawals. Below are some of the promos available for British bettors at the moment.

Welcome Bonus for Bettors

DragonBet welcomes all new customers with a possibility to get £10 for bets when making a £15 initial deposit. Use the bonus code “bet15get10” when registering an account in order to claim this sign up offer.

Best Odds on Horse Racing

DragonBet guarantees better odds for all UK and Irish racing that starts from 10.30am. This betting offer applies to both new and existing customers and has its own T&Cs.

Virtuals

DragonBet steps into the future of gaming with its 11 virtual sports options, including fan favourites like football, dog and horse racing, basketball, and motorsports. These digital arenas offer fascinating, fast-paced action, mimicking the dynamics of live sports with the convenience of virtual play. Note, your device’s compatibility might be essential to fully perceive these virtual entertainment, ensuring superb gameplay and enveloping graphics. This blend of technology and sports offers a unique place for bettors to capture with their favourite sports in a new, dynamic format.

Final Say

In summing up DragonBet, it appears to be a comprehensive gambling brand that spans a rich variety of casino games and sports betting options, including a standout selection for Welsh sporting events. The site’s dedication to creating a secure and pleasant environment for UK customers is apparent, providing a hub for gamblers. It balances a user-friendly interface with accessible customer support, though it could benefit from more direct engagement with its user base and a separate page with available promotions.

DragonBet not only showcases a broad spectrum of casino games and sports betting options but also prides itself on offering fast, fee-free payment processing, boosting the overall UX. While the options for deposits and withdrawals are somewhat limited, the efficiency and cost-effectiveness of transactions remain a significant advantage for UK customers using DragonBet.

Overall Rating

How we rank 4.0
First Impression 4.0
License and Security 5.0
Bonuses & Special Offers 2.0
Variety of Games 3.8
Mobile Gaming Experience 4.5
Payment Options 4.0
Customer Care 5.0
Jamie Wall
Jamie Wall Casino Analyst

FAQ

Do I need to provide the proof of funds?

As a UK-regulated betting operator, DragonBet is required to make sure the funds their customers deposit come from legitimate sources. Therefore, when deposits exceed certain thresholds, they may request customers to verify the origins of their funds. It’s important to note that this is a legal procedure in Britain, and there’s no reason for customers to be concerned about this verification process.

How long does it take to withdraw winnings from DragonBet?

DragonBet supports deposits and withdrawals through debit cards (Mastercard, Visa, Maestro), bank transfers, and cheques. The time to process withdrawals varies by method but typically completes within 2-5 working days.

Can I play live Blackjack in the casino?

Yes, you can enjoy live Blackjack at DragonBet Casino. Their live casino section features a variety of Blackjack options, including the popular Speed Blackjack. Furthermore, all live casino games, including Blackjack, are optimised for mobile play. This means you can try the game with a real croupier from any device, wherever you are.

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