Casiplay Casino

Design and Usability of the Casiplay Website

Casiplay attracts players who seek a contemporary online casino. Its colourful user interface grabs attention immediately. With its stylish design elements and visuals, the site offers a rare dynamic feel among gaming sites. It is available in English and other languages: German, Norwegian, and Finnish. It’s easy to browse, but the game classification system is flawed. Some game types, such as Slingo, Jackpots, and Megaways, are missing, and some are wrongly placed.

The homepage shows an overview of the games on offer and information about the welcome package. The website logo features a triangle pointing right. A notable feature is a video on the homepage that plays clips from classic slot games like Gonzo’s Quest and Starburst. This makes the site more fun, but the high-quality graphics and animations sometimes take a while to load. As you scroll down the game catalogue, more tiles appear, which can also affect loading speed.

The Casiplay website has these features:

Expert's Rating

First Impression 3.9

Casiplay’s website looks good and offers a great selection of games. It’s generally intuitive, but there are a few problems with misclassifying games and not having specific categories in the sorting options. I rate the usability of the Casiplay website 3.9 out of 5.

Jamie Wall Casino Analyst

Casiplay Licences and Security

Casiplay Casino holds both Malta Gaming Authority (MGA) and UK Gambling Commission (UKGC) online casino licences. The casino’s gaming content is powered by Aspire Global International LTD, which holds an MGA licence.

The UK services are operated by AG Communications Limited and licensed by the UKGC. AG Communications Limited is a subsidiary of Aspire Global Limited, based in Malta (C80711) and operating through its Gibraltar branch (115874).

Casino licences show that Casiplay complies with Malta and UK regulatory standards, which means customers can play safely and with confidence.

Here are the specific licences held by Casiplay:

Casiplay keeps your data and transactions safe with advanced security. It uses 128-bit Secure Socket Layer (SSL) encryption to make sure that information sent over the internet is secure. It also has strict anti-money laundering and customer verification policies to prevent fraud. As of now, Casiplay has not been blocklisted by any reputable authorities, which indicates it is a trustworthy operation. Players should, however, always exercise caution and gamble responsibly.

Casiplay offers a range of tools to help players control their gambling. These include limits on deposits, self-exclusion and monitoring of game sessions. The casino works with Gamblers Anonymous to help with problem gambling. While these measures are helpful, it can sometimes be inconvenient to contact the support team. Overall, Casiplay offers useful safety features, but easier access could be beneficial.

Casiplay offers several safety features to protect its players:

Expert's Rating

License and Security 4.2

I felt confident with Casiplay’s security and licensing. It’s a legal casino with strong encryption and responsible gambling tools. The casino takes player security seriously. However, some features could be more convenient. Casiplay hasn’t been blocked by any reputable authorities, proving it’s safe and credible. I rate this casino 4.2 out of 5 for its commitment to security and compliance, with room for minor improvements in user accessibility.

Jamie Wall Casino Analyst

Expert's Rating

Bonuses & Special Offers 3.6

My rating for Casiplay’s bonuses is 3.6 out of 5. With deposit matches and bonus spins on the first four deposits, the welcome package is a solid start. However, no deposit bonuses are rare, and there are few regular promotions. It took a while to get bonus credits, and wagering was quite high.

Jamie Wall Casino Analyst

Casino Games at Casiplay

Casiplay Casino, part of the Aspire group, presents a game library with more than 2,000 titles from renowned developers such as Barcrest, NetEnt, Play’n GO, Quickspin, NYX Gaming, Evolution Gaming, and Pragmatic Play. The casino features numerous slots, along with many live dealer games. Although bingo is not available, players can explore slingo and scratchcards instead. The game lobby has no filters for specific genres, such as jackpots or megaways, so players will have to use the search function to find some game types. In spite of this small drawback, the selection of top providers still gives UK players a wide choice of games.

Game Facts:

RTP Information and Practice Mode at Casiplay

Casiplay lets players try games without spending money. This helps them learn the game rules or test new games. Besides, the casino includes RTP (Return to Player) information within its game menus, allowing players to check payout percentages for individual games. For those unfamiliar with industry standards, RTP percentages provide a general idea of a game’s long-term returns. Compared to industry benchmarks, Casiplay’s RTPs align with typical rates across top slots and table games.

Here is a comparison for reference:

Casiplay’s Slot Game Selection

Casiplay offers nearly 2,000 slot games, so players have both quantity and quality available. The selection includes everything from progressive jackpots to modern 5-reel and more traditional video slots. Themes cover subjects such as space, wildlife, sports, and mythology. Most popular games from renowned developers are available; exclusive titles from Aspire’s partner NeoGames and games by less-known providers like Iron Dog Studio are featured. Players can filter games in the lobby by Featured, New, and Classic categories. New titles are added every month, so fresh options appear regularly. Though the selection is substantial, some niche themes may be limited. Overall, Casiplay’s slot games suit different types of players who value both quality and quantity.

Some of the best slot games at Casiplay are listed below:

Jackpot Titles

Casiplay has over 30 progressive jackpots. Players can find them by entering the search box or through the lobby. Popular games like Mega Moolah are missing, but Jackpot King titles from Blueprint Gaming are there. This collection is updated regularly. Each progressive jackpot game differs in style and theme. However, compared to competitors, the number of jackpot titles is somewhat limited.

The best jackpot games at Casiplay are:

Megaways Titles

Casiplay offers over 100 Megaways titles, giving players numerous options in this category. There is no specific category for Megaways games, so players need to search for them directly. The collection includes popular titles from well-known developers. These games use the Megaways mechanic, which allows thousands of ways to win. Although there are many titles, some may find the absence of an organised category inconvenient. New Megaways games are added regularly, so the collection continues to grow.

Some of the best Megaways titles at Casiplay are listed:

Live Casino and Table Games at Casiplay

Casiplay has over 150 live casino and table games. The main games are blackjack, roulette and baccarat. There are fewer poker options and live game shows, but they are still accessible. Evolution Gaming powers most of the content in the live casino section and delivers high-quality streams from excellent studios. Players can explore various forms and themes within each game category.

Top live dealer games at Casiplay:

Slingo and Instant Games

Casiplay has over 40 Slingo and instant games for those looking for something different. There’s no bingo, but the Slingo titles are a great alternative. Players can choose from a range of themes and types. There are also some instant games and scratchcards, but the selection is limited.

Some of the best Slingo and instant games at Casiplay are as follows:

Tips to Improve Your Slot Play

Here’s how to play at the Casiplay casino site:

• Set a Budget: Decide how much you will spend before you start
• Read the Game Rules: Understand how each slot game works
• Check the RTP: Look at the Return to Player percentages to choose games with higher payouts
• Try New Titles: Explore new titles added monthly for fresh gameplay
• Use the Filters: Use sorting to find games that suit your preferences
• Play Demo Versions: Use demo versions to learn the game rules before deciding to play
• Consider Volatility: Choose games with volatility levels that match your risk tolerance
• Take Breaks: Pause your play regularly to stay in control
• Know When to Stop: Set limits and adhere to them to maintain responsible gambling practices

Expert's Rating

Variety of Games 4.0

After exploring Casiplay’s game offerings, I’d rate it 4 out of 5. I was drawn to the 2,000+ games from trusted developers, especially the slots and live dealer options. I was interested because there were regular updates, but some jackpot options were missing. Some changes could make Casiplay better, like better navigation.

Jamie Wall Casino Analyst

Casiplay Mobile Compatibility

Casiplay Casino is mobile-friendly and easy to use on a smaller screen. Some games aren’t available on mobile, but most are. You can play through your phone’s browser without downloading anything. You can play directly from the site on Android, iOS, or Windows Phone. It uses HTML5, so it works across devices.

Expert's Rating

Mobile Gaming Experience 4.0

I rate Casiplay’s mobile compatibility 4 out of 5. I used the site on my phone over mobile internet and found it quick and easy to use. The lack of a dedicated app is a drawback, but the mobile website makes up for it. Some games are not available on mobile, which limits the selection. Overall, Casiplay provides a satisfactory mobile service, but improvements could be made to in-game availability, and perhaps a native app would improve convenience.

Jamie Wall Casino Analyst

Casiplay Deposit Methods

Casiplay accepts different ways to deposit money for British players. You can pay at the casino with a debit card or popular ewallets like PayPal and Skrill. The minimum deposit amount is £10 for all payment methods, with no additional fees. Casiplay accepts multiple currencies, such as GBP, EUR, and USD, which benefits international players. All deposits are processed instantly, so players can start playing without delay. Casiplay’s selection of reliable payment options marks it out from other casino sites.

You can deposit in several ways:

You can deposit funds into your Casiplay account by following these steps:

• Create an Account: Register with Casiplay by providing your name and email address
• Log In: Access your account by entering your login and password on the Casiplay website
• Go to the Cashier Section: Click the ‘Cashier’ button in the lobby to manage your account funds
• Choose the Method Of Your Deposit: Choose from a list of available deposit options the one you prefer
• Complete the Deposit: Follow the instructions on the screen for making a deposit

Although Casiplay has popular digital wallets like PayPal and Skrill, Apple Pay is not currently available as a deposit option. The inclusion of PayPal distinguishes Casiplay from many competitors who do not support this payment method.

Expert's Rating

Deposit Methods 4.1

I rate Casiplay’s deposit methods 4.1 out of 5. There are many ways to pay, including PayPal and debit cards. When I paid £50 using PayPal, I received the money immediately. However, some users may find it inconvenient that Apple Pay isn’t available.

Jamie Wall Casino Analyst

Casiplay Withdrawal Process and Methods

Casiplay offers several withdrawal methods to suit players’ preferences. The minimum withdrawal amount is £10 for all options except wire transfer. Most methods have no fees, but players should check with their payment provider. Withdrawal limits are set at £7,000 per month, except for UK players.

Withdrawal times depend on the method chosen. With ewallets like PayPal and Skrill, funds are usually available within two days. Bank Transfer and debit card cashouts take two to six days. To speed up the process, please complete account verification in advance.

Available Withdrawal Options:

To assist you, here are the steps on how to make a withdrawal:

• Access the Cashier Section: To withdraw your Casiplay cash, login, go to the lobby and click ‘Cashier’
• Choose the Cashout Option: Go to the page where you can manage your withdrawal options
• Select a Withdrawal Method: Choose the best way to withdraw money, considering time and ease
• Complete the Form: Fill out the form correctly to avoid delays in your withdrawal
• Submit Your Request: After you verify your details, submit your withdrawal request, which will then be sent to Casiplay for approval

If you don’t get the money, contact Casiplay. Check your account and that you’ve sent everything. Up-to-date personal information can prevent you from having to wait longer.

Expert's Rating

Withdrawal Methods 3.7

Casiplay gets a 3.7 out of 5 for its withdrawal process. There’s room for improvement, though. My PayPal cashout was quick, but the bank transfer took almost a week. The £7,000 monthly withdrawal limit doesn’t apply to UK players, but it could be an issue for others. A faster withdrawal time for certain options would make the service more efficient.

Jamie Wall Casino Analyst

Customer Support at Casiplay

Casiplay offers customer support via email or the website contact form. If you have complaints or problems, send an email to [email protected]. You can also use the website contact form to ask Casiplay questions. Players can also use the document uploader via the contact form. The site has a FAQ section with answers to common questions. There is no live chat, telephone support, or social media channels. However, the support team is available 24/7.

Contact methods and response times:

Expert's Rating

Customer Support 3.5

As a user, I found Casiplay’s customer services are responsive but could have more options like live chat and phone support. I rate their customer care system 3.5 out of 5. The Casiplay support team is available 24/7, but there are not enough ways to get in touch. I found it easy to upload documents through the contact form. Casiplay could offer more ways to reach them.

Jamie Wall Casino Analyst