#Ad, 18+, GambleAware.org | Welcome Offer Is For New Customers Only. The Minimum First Deposit Required Is £...5, For All Subsequent Deposits The Minimum Deposit Is £10. The 100 Chances Are Credited As A £25 Bonus And Players Can Wager 100 Times At £0.25 On The Mega Moolah Slot Machines. A Two Hundred Times Wagering Requirement Applies On All Bonuses And Certain Games Contribute A Different Percentage To The Wagering Requirement. Full Bonus T&C
Show more
British players will find Captain Cooks Casino review a source of ample opportunities for rewarding gameplay. The casino's array of games includes the renowned progressive jackpots. With Captain Cooks Casino bonus codes, both newcomers and regular visitors have access to a collection of promotions. The casino's dedication to fair play and consistent updates with new content promises a satisfying visit for all.
Launched in2003
LicenseUK Gambling Commission, Malta Gaming Authority
Min Deposit£5
Payment MethodsBoleto Bancario, ePay.bg, Euteller, giropay, iDEAL, Maestro, MasterCard, MULTIBANCO, paysafecard, Pay by Mobile, Players Rewards Card, POLi, PugglePay, QIWI, Quick Pesa, SOFORT Banking, WebMoney, Wire Transfer, Zimpler, 4B, AstroPay, ClickandBuy, Euroset, JCB, Lottomaticard, MST Gift Card, Pago Facil, SafetyPay, Sporopay, Teleingreso, Western Union, Pay by SMS, PayForIt
Mobile-Friendly Site: The casino offers a mobile website that supports most games, providing flexible gameplay on smartphones and tablets.
Generous Welcome Bonus: New players can claim 100 chances for a jackpot with just a £5 deposit, plus additional match bonuses on subsequent deposits.
Casino Rewards Programme: Membership in a multi-casino loyalty scheme offers benefits across multiple sites, providing added value for regular players.
Instant Deposits: Multiple deposit methods with instant processing times, including popular options like PayPal, making account funding quick and easy.
Wide Game Selection: With over 850 games, including slots, table games, and a live casino, there's something available for a variety of preferences.
Cons
Old-School Design: The site retains a design that hasn't evolved much since its launch, which may not appeal to users expecting modern aesthetics.
Limited Game Providers: The majority of the games are from Microgaming, resulting in less variety compared to casinos with multiple suppliers.
No Dedicated App: The absence of a standalone app might inconvenience players who prefer apps over mobile web browsers.
High Wagering Requirements: The welcome bonus comes with a 200x wagering requirement, which might be challenging for players to meet.
Cluttered Layout: The website's layout can appear cluttered and overwhelming, especially for new users or those on smaller screens.
Since 2000, Captain Cooks Casino has been one of the go-to online gaming sites. It’s run by Apollo Entertainment Limited and has built a solid reputation thanks to its reliable service and a huge selection of games for every taste. What makes the casino special is its modest yet effective promotion strategy, which includes a welcome offer and additional deposit bonuses that add genuine value for players. You can find the details of these offers, including any potential bonus code, on Captain Cooks Casino’s promotions page. This approach keeps things flexible and encourages players to take a look at what’s on offer.
The casino’s corporate information is as follows:
Operating Company
Website Link
Head Office Address
CEO
Apollo Entertainment Limited
Captain Cooks Casino
8, Villa Seminia, Suite 2, Sir Temi Zammit Avenue, TA’ XBIEX XBX 1011, MALTA
Marija Rita Axisa
💻 Captain Cooks Casino Usability
There is something slightly old-fashioned about Captain Cooks Casino UK. Upon entering, users might quickly notice that it looks pretty much the same as it did when it first launched back in 2000. The homepage is basic and doesn’t have the same visual appeal as other online casinos nowadays, leading to a bit of a mixed reaction from users. Overall, Captain Cooks Casino has a functional design, but since it doesn’t have the modern look that most casinos have, and the layout can feel somewhat cluttered at first, it might be a bit overwhelming for those who are new to it.
The site’s easy to navigate with all the main sections like Signup Bonus, Casino Games and Contact Us right at the top. However, while Captain Cooks Casino has some subcategories like Featured, Hot and Cold Games, Exclusive Games, 3 and 5 reel slots, the games lobby could benefit from more advanced filtering options to help players find specific games. Similarly, the search function could be improved to better meet the needs of customers looking for a specific game or category.
One of the best things about this casino is that most of the games are available on the mobile site, which is ideal for users who prefer to play on their mobile devices. However, the game selection, which is mainly powered by Microgaming, might seem a bit limited compared to other slot sites that offer a wider range of suppliers. Plus, users who spend a lot of time on the site might find the game library a bit repetitive, as the Captain Cooks Casino offers the same gaming outlook as its sister sites. This means that existing customers familiar with those casinos will find a similar selection and setup.
Here’s an evaluation of Captain Cooks Casino website’s usability:
Ease of navigation
Good – The main sections are easily accessible, though the game lobby lacks advanced features.
Mobile games availability
Excellent – Most games are available via the mobile website, providing flexibility for users.
Game filters
Mediocre – Lacks some advanced options for filtering games efficiently.
Search function
Basic – Simple search functionality with no advanced options.
Loading speed
Excellent – Quick loading, making browsing efficient.
UX and UI rating
Mediocre – Outdated design and limited features affect overall usability.
Expert's rating
First Impression3.8
Overall, the Captain Cooks Casino UK website works well, but a few areas could definitely do with a bit of a makeover. The design is a bit old-fashioned and the game filtering options are quite limited, which may not meet the expectations of those used to more up-to-date sites. However, the quick loading times and clear navigation make the site more than practical for users.
I’d give the Captain Cooks Casino website a usability rating of 3.8 out of 5. The site operates efficiently, with quick access to key sections and a high level of mobile game availability. While it serves its purpose, the site could greatly benefit from updates to bring it in line with more contemporary online casinos.
Captain Cooks Casino holds a licence from the UK Gambling Commission, which is a top regulatory body known for its stringent standards of player protection. Captain Cooks Casino’s licence number is 38620. This licensing is proof that the brand follows strict rules regarding fair play, responsible gaming and the security of player funds.
Captain Cooks Casino has a good reputation for safety and reliability. No reports have been filed against the casino and it has strong security measures to protect player data and transactions. However, as with any online activity, players should always exercise caution and be aware of potential risks such as phishing scams or malware.
Jamie Wall Casino Analyst
The brand is all about promoting responsible gaming and offers a range of tools to help players stay in control. These include things like deposit limits, self-exclusion options and cooling-off periods. The casino also provides links to organisations such as GamCare and Gamble Aware for anyone who might need a little extra support.
Here’s a breakdown of the safety measures available:
Player Protection Tool
Availability
Description
SSL Encryption
Yes
128-bit encryption protects data during transactions.
Deposit Limits
Yes
Daily, weekly, and monthly limits can be set.
Activity Limitations
Yes
Hourly reminders of time spent playing.
Self Exclusion
Yes
Periods from 6 months to 5 years.
Cooling-Off Periods
Yes
Breaks from 24 hours to 6 weeks.
Responsible Gaming Seals
Yes
Links to GamCare and Gamble Aware.
Protection of Minors
Yes
Age verification checks and parental control advice.
Problem Gambling Organisations
Yes
Information and support resources provided.
IT-Security
Yes
Technical measures like encryption and password protection.
Firewall
Yes
Protects against unauthorised access.
Anti Money Laundering
Yes
Verification procedures to prevent illegal activity.
Expert's rating
License and Security3.9
Security and licensing are two big things for Captain Cooks Casino UK, and they’ve done well in that regard. The casino’s commitment to responsible gaming is commendable. However, there is room for improvement in terms of transparency regarding the segregation of customer funds. I’d give Captain Cooks Casino’s security and licensing policies a 3.9 out of 5 overall. While the casino provides a safe and secure environment for players, the lack of clarity regarding the protection of funds slightly detracts from the overall score.
Captain Cooks Casino presents an array of bonuses to both welcome new players and reward existing ones. The headline act is a generous welcome bonus, offering 100 chances to try for a jackpot with just a £5 deposit, plus additional match bonuses on your next four deposits, totalling up to £475.
Beyond the initial welcome, the casino keeps the rewards flowing with weekly bonus offers and a loyalty programme that grants free casino bonuses as you play. The specifics of these ongoing promotions are unveiled once you’re logged in, adding an element of surprise and anticipation for regular players.
💰 Captain Cooks Casino Sign Up Bonus
Captain Cooks Casino boasts a generous welcome offer for new players, with a mix of bonuses and jackpot chances on your first five deposits. The sign up offer starts with an attractive first deposit bonus: for just a £5 deposit, you’ll receive 100 chances to try your luck on progressive jackpot slots. These chances are given as a £10 bonus, allowing you to place 100 bets at £0.10 each. It’s worth noting that this welcome package doesn’t include any free spins deals.
And there’s more generosity to come with subsequent deposits. Your second deposit gets a 100% casino bonus up to £100, which effectively doubles your playing power. The third deposit gets you a 50% match bonus up to £150, while the fourth deposit is worth a 25% match bonus up to £125. Finally, your fifth deposit is rewarded with another 100% match bonus up to £100.
To get the most out of this welcome package and receive the maximum bonus amount, customers need to make a total of £1005 in deposits across their first five deposits. It’s important to remember that the minimum deposit is £5 for the first deposit, and for all subsequent deposits, it’s £10. There’s no need for Captain Cooks Casino bonus codes to claim these offers; simply register and make your deposits to trigger the bonuses.
However, it’s crucial to be aware of the wagering requirements associated with these bonuses. All bonus funds must be wagered 200 times before they can be withdrawn, and different games contribute varying percentages towards meeting these requirements. Make sure to review the full terms and conditions to understand how these wagering requirements affect your gameplay.
T&Cs: Welcome offer is for new customers only. The minimum first deposit required is £5, for all subsequent deposits the minimum deposit is £10. The 100 chances are credited as a £10 bonus and players can wager 100 times at £0.10. A two hundred times wagering requirement applies on all bonuses and certain games contribute a different percentage to the wagering requirement.
💰 No Deposit Bonuses & Other Promotions
Currently, Captain Cooks Casino doesn’t present any no deposit bonus deals. However, players seeking such offers should regularly check the list of no deposit bonus offers at Gamblizard.
Instead, Captain Cooks Casino provides other rewarding bonus offers for both new and existing customers. The casino boasts a loyalty programme that gives players free casino bonuses for their gameplay. Additionally, there are weekly bonus offers and other promotions that are regularly updated. These offers may include Captain Cooks Casino bonus codes, free spins for existing players or other rewards. However, specific details about these promotions are only revealed to registered users after they login.
Expert's rating
Bonuses & Special Offers3.4
Captain Cooks Casino presents a decent selection of bonuses, with a particularly strong focus on its welcome package. The initial offer of 100 chances to try for a jackpot for just £5 is certainly appealing, and the subsequent deposit matches provide further value. The lack of Captain Cooks Casino no deposit bonus and the necessity to be logged in to see specific details of ongoing promotions might be a slight drawback for some. However, the regular weekly offers do suggest a commitment to rewarding continued play. Overall, I’d give Captain Cooks Casino’s bonuses a 3.4 out of 5. The welcome package is generous, but the absence of a no-deposit bonus and the somewhat obscured ongoing promotions hold it back from a higher score.
#Ad, 18+, GambleAware.org | Welcome Offer Is For New Customers Only. The Minimum First Deposit Required Is £...5, For All Subsequent Deposits The Minimum Deposit Is £10. The 100 Chances Are Credited As A £25 Bonus And Players Can Wager 100 Times At £0.25 On The Mega Moolah Slot Machines. A Two Hundred Times Wagering Requirement Applies On All Bonuses And Certain Games Contribute A Different Percentage To The Wagering Requirement. Full Bonus T&C
#Ad, 18+, GambleAware.org | New members only, must opt in. Min £10 deposit & wager (excl. sports betting). 3...0 day expiry from deposit. 18+. Free Spins: on Double Bubble. 1p coin size, max lines. Game availability & restrictions apply. Full Bonus T&C
#Ad, 18+, GambleAware.org | First 5 spins: Players who have successfully completed age verification will be ...credited 5 Free Spins on Starburst 10p per spin, no deposit required, no wagering requirements. Subsequent 30 spins: Min deposit & spend £10. Max 30 spins on Starburst at 10p per spin. Spins credited upon spend of £10. Full Bonus T&C
#Ad, 18+, GambleAware.org | New players only. 30 Non-Deposit Spins on Book of Dead. Min deposit £10. 100% up... to £100 + 30 Bonus Spins on Reactoonz. Bonus funds + spin winnings are separate to cash funds and subject to 35x wagering requirement. Only bonus funds count towards wagering contribution. £5 bonus max bet. Winnings from No-Deposit Spins capped at £100. Bonus funds must be used within 30 days, spins within 10 days. Full Bonus T&C
#Ad, 18+, GambleAware.org | New Players Only. Wagering occurs from real balance first. 50X wagering the bonu...s. Contribution may vary per game. Available on selected games only. The wagering requirement is calculated on bonus bets only. Bonus valid 30 Days from receipt. Max conversion: 3 times the bonus amount. Limited to 5 brands within the network. Withdrawal requests void all active/pending bonuses. Excluded Skrill and Neteller deposits. Full Bonus T&C
🏅 Captain Cooks Casino VIP Programme
Captain Cooks Casino UK is part of the Casino Rewards programme, a multi-casino loyalty scheme that allows players to accumulate points and unlock benefits across participating casinos. Joining is free, and points are earned with every wager, redeemable for bonus credits at any Casino Rewards member casino.
The programme features six status levels, each offering progressively better rewards and benefits. You start at the Green level upon registration and climb the ranks by playing games, making deposits, and staying active. Playing the ‘games of the month’ from monthly promotions also accelerates your progress, as rewards from these games are doubled.
VIP members get a range of perks, including free spins, cash prizes, exclusive bonuses and access to dedicated servers. It’s a way to elevate your gaming and get the most out of the casino.
Expert's rating
Loyalty Programme3.4
My take on the Casino Rewards programme at Captain Cooks Casino is that it’s a pretty decent loyalty scheme, scoring a 3.4 out of 5. The multi-casino aspect is appealing, allowing you to accumulate and redeem points across various sites. However, the lack of transparency regarding the specific rewards and benefits at each level could be improved. The scheme undoubtedly adds value for loyal players, but clearer communication of the benefits at each level would make it even more appealing.
Captain Cooks Casino presents a collection of over 850 games, primarily powered by Microgaming, a renowned provider known for its high-quality graphics and gameplay. While the casino doesn’t offer bingo or slingo, it boasts a good selection of slots, table games, video poker, and even a live casino section. The user-friendly interface makes it easy to navigate the game library and find your favourite games.
Here’s a quick overview of the game categories and their most popular titles:
Captain Cooks Casino UK provides RTP (Return to Player) information for its games, which can be found within the Games section of the main menu. This transparency allows players to make informed choices about which games to play based on their potential payouts.
Captain Cooks Casino allows players to try out certain games for free in demo mode once they’re logged in. This feature is beneficial for those who want to get familiar with a game before playing for real.
Here’s a glimpse of the RTPs for some popular Captain Cooks Casino games compared to industry standards:
Captain Cooks has more than 600 slot titles, most of which are powered by Microgaming and its partners. While there isn’t a wide range of suppliers, there are many classic Microgaming slots as well as some newer releases. The themes include traditional fruit machines, ancient civilisations and modern branded slots, so there’s something for everyone.
Here’s a closer look at some of the top slots you’ll find at Captain Cooks Casino UK:
Known for their dynamic reels and the potential for a huge number of ways to win, Megaways Slots are a popular choice for players who appreciate high-volatility gameplay. Captain Cooks Casino has just over 10 Megaways titles at the moment and doesn’t have a dedicated section for them. However, they do have some interesting options for those willing to use the search bar. This limited selection might disappoint Megaways fans, but the available titles still offer a taste of the innovative gameplay the mechanic offers. It’d certainly be great to see Captain Cooks expand its Megaways library and set up a dedicated category so it’s easier for players to access.
Here are some of the standout Megaways games available:
Game Title
Provider
RTP
Release Date
Hyper Strike Cash Megaways
Gameburger Studios (Microgaming)
96.10%
2023
Wolf Blaze Megaways
Fortune Factory Studios (Microgaming)
95.98%
2023
Dia del Mariachi Megaways
ALL FOR ONE Studios (Microgaming)
96.42%
2022
Joyful Joker Megaways™
ALL FOR ONE Studios (Microgaming)
96.25%
2021
Gallo Gold Bruno’s Megaways
Neon Valley Studios (Microgaming)
95.88%
2023
Shamrock Holmes Megaways™
ALL FOR ONE Studios (Microgaming)
96.44%
2020
4 Diamond Blues™ Megaways™
Buck Stakes Entertainment (Microgaming)
96.40%
2021
Rocky’s Gold Ultraways
Northern Lights Gaming (Microgaming)
96.12%
2022
Forgotten Island Megaways™
ALL FOR ONE Studios (Microgaming)
96.25%
2020
Break Da Bank Again™ MEGAWAYS™
Gameburger Studios (Microgaming)
96.15%
2021
▶️ Captain Cooks Casino Jackpot Games
Captain Cooks Casino might not have the biggest collection of jackpot games, with just over 15 options, it still offers the potential for significant wins. These games include progressive jackpots that can grow into the millions alongside smaller jackpots available on other progressive games. The iconic Mega Moolah, known for its massive payouts, is a highlight of their selection. Captain Cooks Casino UK helpfully displays the current jackpots and RTPs for each slot, aiding players in selecting suitable games.
Here’s a look at some of the jackpot games you’ll find at Captain Cooks Casino:
Game Title
Provider
RTP
Release Date
Casino Rewards Treasure Quest
Aurum Signature Studios (Microgaming)
93.09%
2019
Fruit Fiesta: 5 Reel
Games Global (Microgaming)
90.03%
2014
Cash Splash: 3 Reel
Games Global (Microgaming)
91.51%
1999
Atlantean Treasures Mega Moolah™
Neon Valley Studios (Microgaming)
86.78%
2020
Thunderstruck II Video Bingo
Neko Games (Microgaming)
95.13%
2022
Mega Vault Millionaire
Aurum Signature Studios (Microgaming)
88.12%
2019
Bubble Beez
Crazy Tooth Studio (Microgaming)
96.15%
2023
Thunderstruck II Mega Moolah
Games Global (Microgaming)
92.01%
2022
Fruit Fiesta: 3 Reel
Games Global (Microgaming)
90.09%
2023
🎲 Live Casino and Table Games
As well as all those video slots, megaways and jackpots, Captain Cooks Casino has lots on offer for fans of the classics, with its selection of live dealer and table games. These games offer a more interactive atmosphere, with the chance to play against professional dealers in real time. Skilful card players and live roulette fans alike will find plenty to suit their tastes.
Here’s a selection of Captain Cooks Casino live and table games on offer:
Game Title
Provider
RTP
Release Date
Hockey Fever Roulette
Real Dealer Studios
97.30%
2023
Multi-Hand Spanish 21 Blackjack
Games Global (Microgaming)
99.51%
2010
European Blackjack Gold
Games Global (Microgaming)
99.60%
2015
Roulette with Rachael
Real Dealer Studios
97.30%
2023
Vegas Strip Blackjack
Games Global (Microgaming)
99.65%
2003
ReDeal Blackjack
Switch Studios
99.60%
2022
Turbo Multifire Roulette
Real Dealer Studios
97.30%
2022
Real Sic Bo with Sarati
Real Dealer Studios
97.22%
2022
Real Spooky Roulette
Real Dealer Studios
97.30%
2021
Multi-Hand Bonus Blackjack
Games Global (Microgaming)
99.62%
2016
Vegas Craps
Games Global (Microgaming)
99.58%
2016
Real Baccarat with Courtney
Real Dealer Studios
98.94%
2021
♠️ Video Poker Games
If you like the idea of combining poker and slots, Captain Cooks Casino has over 20 video poker games for you to choose from. There’s a great choice of games, including the classics like Jacks or Better and Deuces Wild, as well as some unique variations with bonus features and multi-hand play. While it’s not the biggest selection, it’s got something for everyone, from casual players to those who like a bit more of a challenge. Some of the games even offer the chance to try for progressive jackpots, which adds another layer of fun.
Here’s a glimpse at some of the video poker titles available at Captain Cooks Casino UK:
Game Title
Provider
RTP
Release Date
Bonus Poker Deluxe: Video Poker
Games Global (Microgaming)
98.49%
2004
Jacks or Better: Power Poker
Games Global (Microgaming)
99.54%
2024
Joker Poker
Games Global (Microgaming)
98.60%
2020
Double Joker: 100 Play Power Poker
Games Global (Microgaming)
98.10%
2024
Deuces Wild: 10 Play Power Poker
Games Global (Microgaming)
99.37%
2024
Double Double Bonus: 100 Play Power Poker
Games Global (Microgaming)
98.98%
2024
Deuces & Joker: 100 Play Power Poker
Flip Five Gaming (Microgaming)
99.07%
2024
Bonus Poker: Video Poker
Flip Five Gaming (Microgaming)
99.17%
2024
Aces & Faces: Power Poker
Games Global (Microgaming)
99.26%
2024
Poker Flip
Games Global (Microgaming)
95.00%
2022
All American: Video Poker
Games Global (Microgaming)
99.38%
2001
Bonus Deuces Wild
Games Global (Microgaming)
99.15%
2015
Tips for Playing at Captain Cooks Casino
To help you get the most out of your gaming at Captain Cooks Casino UK, here are some tips:
Prioritise RTP: Choose slots with higher RTPs for potentially better long-term returns.
Consider Jackpots: If you’re aiming for substantial wins, progressive jackpots are an option, but remember they have lower odds.
Check the Jackpot Size: Consider playing progressive jackpots when their value is significantly high for a better potential return.
Choose Your Reels: 3-reel slots generally offer more frequent, smaller wins, while 5-reel slots tend to have larger jackpots but less frequent wins.
Understand Payouts: Learn how the game pays out and what symbols to look for.
Adjust Your Wager: Be mindful of your coin size as it affects both your playing time and potential winnings.
Interact: In live casino games, feel free to chat with the dealer and other players for a more social atmosphere.
Set Your Own Pace: Don’t feel pressured to rush your decisions. Take your time and make calculated moves.
Look for Bonuses: Seek out slot bonuses and features for extra value and entertainment.
Set a Budget: Establish a budget before you start playing and stick to it.
Take Regular Breaks: Don’t get absorbed in the game; take regular breaks to stay refreshed.
Play for Fun: Remember, casino games are meant to be fun! Don’t chase losses or let the game become stressful.
Expert's rating
Variety of Games3.6
To sum up, Captain Cooks Casino UK offers a gaming catalogue that will keep users satisfied with its mix of classic and modern titles. The focus on Microgaming is a good move to make sure quality is maintained, but the limited range of Megaways and jackpot games might not be enough to satisfy all players. I found the navigation easy enough to use, and the games ran without any issues, but the lack of certain popular game categories and providers slightly affected my final rating. Therefore, I’d rate the assortment of games at Captain Cooks Casino a 3.6 out of 5. It’s a solid choice for Microgaming fans, but those seeking a truly large and varied collection might need to look elsewhere.
Captain Cooks Casino, previously known as a download-only casino, has evolved to offer a mobile-friendly website accessible on various devices, including smartphones and tablets. This allows players to access their favourite games on the go without the need for any downloads. The mobile site employs HTML5 technology, ensuring it adapts to different screen sizes and provides a user-friendly gaming environment.
While there isn’t a standalone Captain Cooks Casino app yet, the mobile website works well and offers most games from the desktop version. This is perfect for customers who like to play on their phones. But for those who prefer a dedicated mobile casino app, not having one might be a little inconvenient.
App Availability
No
Compatible Devices
Smartphones, tablets (via web browser)
Access Method
Instant play through the mobile website
Game Availability
Most games available on the desktop version
Features
Responsive design, optimised for mobile play
Software
HTML5
Expert's rating
Mobile Gaming Experience3.3
I’d give Captain Cooks Casino a 3.3 out of 5 for mobile compatibility. The mobile website is definitely functional and works well, even on mobile internet. Having said that, there isn’t a dedicated Captain Cooks Casino app and there are slightly fewer games available than on the desktop version. I also found that the design of the mobile site sometimes looked too similar to the desktop version, which made the page layouts look a bit cluttered and not so well suited to smaller screens.
Captain Cooks Casino offers a range of secure and convenient payment methods for British players. To make the first deposit, players need to put in at least £5. For subsequent deposits, the minimum is £10. Customers can choose from a list of popular options, including debit cards (Visa/MasterCard), e-wallets (PayPal, Skrill, Neteller), and prepaid cards (Paysafecard). While the selection isn’t the most comprehensive, it covers the most commonly used methods, making it easy for players to fund their accounts. Notably, Apple Pay is not currently supported.
Let’s look at the specifics of each payment method:
Go to the Banking Section: Find and click on the “Banking” or “Deposit” section within the casino.
Select Your Payment Method: Choose your preferred payment method from the available options.
Enter Deposit Amount: Input the amount you wish to deposit, ensuring it meets the minimum requirement.
Confirm and Complete: Follow the prompts to confirm your deposit and complete the transaction.
Expert's rating
Deposit Methods4.0
I’d give Captain Cooks Casino’s deposit methods a 4 out of 5. The inclusion of popular options like PayPal and the instant processing times contribute to a positive user flow. However, the absence of Apple Pay and the relatively limited selection of payment methods compared to some competitors prevent it from scoring a perfect 5. In my testing, deposits were credited to my account instantly, allowing for quick and hassle-free gameplay.
Captain Cooks Casino offers a variety of withdrawal options that mirror its deposit methods. This allows for a streamlined and familiar process when cashing out your winnings. However, it’s important to be aware of the specific withdrawal limits and potential fees associated with each method.
Generally, the minimum withdrawal amount is £10, except for Direct Bank Transfers (DBT), which have a higher minimum of £300. DBT also incurs additional fees, ranging from £30 to £60 depending on the withdrawal amount. Other methods, such as debit cards, e-wallets, and prepaid cards, typically don’t have any associated fees.
Here’s a breakdown of the available Captain Cooks Casino UK withdrawal methods, along with their minimum withdrawal amounts, estimated processing times, and any applicable fees:
Payment Method
Min Withdrawal
Withdrawal Time
Fee
Debit cards (Visa / MasterCard)
£10
Up to 3 business days
None
AstroPay
£10
Up to 3 business days
None
PayPal
£10
Up to 3 business days
None
Instadebit
£10
Up to 3 business days
None
Paysafecard
£10
Up to 3 business days
None
Skrill
£10
Up to 3 business days
None
Neteller
£10
Up to 3 business days
None
Direct Bank Transfer (DBT)
£300
Up to 10 business days
£30-£60
Important Considerations
Verification: Before your first withdrawal, Captain Cooks Casino will likely require you to verify your identity. This process typically involves submitting documents such as a photo ID and proof of address.
Withdrawal Limits: The casino may impose daily, weekly, or monthly withdrawal limits. These limits can vary depending on your chosen withdrawal method and VIP status.
Processing Times: Withdrawal processing times can range from instant for e-wallets to up to 10 business days for DBT. Choosing an e-wallet as your withdrawal method can often lead to faster processing times.
Currency Conversion: If you’re withdrawing in a different currency than your account currency, a 2.5% conversion fee will apply.
Reverse Withdrawals: Captain Cooks Casino allows you to reverse a pending withdrawal, giving you the option to continue playing with those funds.
Troubleshooting: If you face any issues with your withdrawal, contact Captain Cooks Casino’s customer support team for assistance.
How to Withdraw Funds
Sign in: Access your Captain Cooks Casino UK account.
Go to the Banking Section: Navigate to the “Banking” or “Withdrawal” section.
Select Withdrawal Method: Choose your preferred withdrawal method from the list of available options.
Enter Withdrawal Amount: Specify the amount you wish to withdraw, ensuring it meets the minimum withdrawal limit.
Confirm Withdrawal: Review your Captain Cooks Casino withdrawal details and confirm the transaction.
Expert's rating
Withdrawal Methods3.5
I’d rate the withdrawal process at Captain Cooks Casino a 3.5 out of 5. The variety of withdrawal methods and relatively quick processing times for digital wallets are positive aspects. However, the higher minimum withdrawal limit for DBT and the potential for delays due to verification checks slightly detract from the overall assessment. In my testing with e-wallets, I typically received my funds within 48 hours, which is satisfactory.
Captain Cooks Casino UK offers a dedicated 24/7 Support Centre to address player queries and concerns. The primary contact methods are live chat and email, serving both immediate and less urgent needs. Unfortunately, phone support is not available, and the casino lacks an FAQ section or social media support channels.
Here’s a quick look at the available contact methods and their typical response times:
Contact Method
Availability
Average Response Time
Live Chat
24/7
Immediate
Email/Contact Form
24/7
Up to 48 hours
Phone
Not Available
–
To contact support via email, you’ll need to fill out a contact form on the website, selecting your query from a list and then clicking the email button. The support email address is [email protected].
Expert's rating
Customer Support3.6
I’d rate the customer support at Captain Cooks Casino a 3.6 out of 5. The 24/7 availability of live chat is commendable, and in my interactions, I found the agents to be responsive and helpful. However, the lack of phone support and an FAQ section can be a drawback for some players. The email response time, while reasonable, could be improved. Additionally, the absence of social media support channels limits the ways in which players can connect with Captain Cooks Casino.
Captain Cooks Casino, while presenting a solid foundation with its licensing, security, and commitment to responsible gaming, shows room for improvement in certain areas. The generous Captain Cooks Casino bonus codes, welcome promotion and loyalty programme are definite highlights, offering value to new and returning players. However, the lack of a no deposit offer and a limited selection of Megaways and jackpot titles might leave some players wanting more variety.
The game library, predominantly powered by Microgaming, offers a decent range of slots, table games, and live dealer options, though a wider selection of providers would boost its appeal. The mobile website functions well, but the absence of a dedicated Captain Cooks Casino app and the occasionally cluttered layout inherited from the desktop version could be addressed.
The customer support team is available 24/7 via live chat and email, providing prompt and helpful assistance. However, the lack of phone support and an FAQ section could be a downside.
In summary, if you’re a fan of Microgaming titles and appreciate a strong welcome bonus and loyalty scheme, Captain Cooks Casino UK could be a suitable choice. However, there’s room for growth in terms of game variety, mobile optimisation, and customer support options.
Countries AvailableCanada, Finland, Norway, Austria
Affiliate Program
Rewards Affiliates
FAQ
Does Captain Cooks Casino have any country restrictions?
Captain Cooks Casino, like many online casinos, may restrict access for players from certain countries due to licensing rules or local laws. To check eligibility, one should review the casino’s terms and conditions or contact customer support.
How do I register to play at Captain Cooks Casino UK?
To register at Captain Cooks Casino UK, begin by entering your name, email address, and choosing a password during the sign-up process. Make sure all details are accurate, as they are used for verification and correspondence regarding any winnings. The password is case-sensitive, so take care when creating it. You will receive a unique Captain Cooks Casino login shortly after registration, typically consisting of a few characters followed by numbers. Guard your password closely, as it is not required for any communication with the help desk. If you do not receive your Captain Cooks Casino login within five minutes, try resending the form or contacting support.
Why do I get rejected when trying to make a deposit at Captain Cooks Casino?
Deposits at Captain Cooks Casino can be declined for various reasons. Interruptions in the Internet connection during the deposit request can lead to rejection, as the bank may refuse to process incomplete data. Mismatched billing information, such as different zip codes or addresses, can also result in declined deposits. Debit card companies might implement protective measures, blocking cards after multiple rejected transactions or if several small deposits are made within a short time. Additionally, daily or monthly credit card limits may have been reached. Contacting the help desk can assist in resolving these issues effectively.
How do I reverse a withdrawal at Captain Cooks Casino?
To reverse a withdrawal at Captain Cooks Casino UK, access your account while the withdrawal is still pending, which is typically for 48 hours. During this time, before the withdrawal is fully processed, you can opt to cancel it. To do so, simply log into your account, navigate to the banking page, and choose “Reverse Withdrawal.” This action allows the funds to be returned to your balance, enabling continued play. After 48 hours, the withdrawal will be processed on the next business day, and the funds will no longer be available for reversal.
Why does the game sometimes freeze or remain frozen on the Captain Cooks Casino site?
Game freezing on the Captain Cooks Casino site often results from a slow or interrupted Internet connection. When this occurs, the connection to the gaming server is temporarily lost, preventing your computer from receiving the outcome of your wager. Once the wager is received by the gaming servers, a random number generator determines the result, which is then communicated back to your computer. If the connection is lost during this process, the server will attempt to resend the result. Should this fail, you will be notified of an unfinished wager the next time you launch that game, allowing you to resume where you left off.
Captain Cook Casino Sister Sites
Today we’re charting a course through the exciting world of Captain Cooks Casino and its distinguished sister sites. Operating under the Apollo Entertainment umbrella, Captain Cooks Casino is a well-regarded UK online casino with 17 sister sites, including renowned platforms like Casino Action, Luxury Casino, and Zodiac Casino. British players seeking variety will appreciate the diverse gaming experiences these Captain Cooks Casino sister sites offer. They share common traits such as Microgaming slots and live casino games from Evolution Gaming, provided under a secure UK remote gambling license (reference number 38620). A member of the esteemed Casino Rewards Group, this network of casinos has not only turned lucky gamblers into millionaires but also allows play on progressive jackpot slots with their welcome bonus. Let’s dive deeper into these intriguing sites.
Have you had any prior experience with this casino?
3.9
November 5, 2024
Olivia76
United Kingdom
Tried captain cooks casino for my first casino experience. The deposit options were simple and varied, which is really good. The slots selection was also wide
#Ad, 18+, GambleAware.org | New UK certified players | Valid mobile number required | No minimum deposit | 20 free spins no deposit on Book of Dead spins allocated | 40 times wagering on winnings Full Bonus T&C
#Ad, 18+, GambleAware.org | First 5 spins: Players who have successfully completed age verification will be credited 5 Free Spins on Starburst 10p per spin, no deposit required, no wagering requirements. Subsequent 30 spins: Min deposit & spend £10. Max 30 spins on Starburst at 10p per spin. Spins credited upon spend of £10. Full Bonus T&C
#Ad, 18+, GambleAware.org | New members only, must opt in. Min £10 deposit & wager (excl. sports betting). 30 day expiry from deposit. 18+. Free Spins: on Double Bubble. 1p coin size, max lines. Game availability & restrictions apply. Full Bonus T&C
United Kingdom 
