Buzz Bingo

Buzz Bingo runs under a UK Gambling Commission (UKGC) licence, account number 57594, and a Gibraltar Gambling Commission licence, RGL No. 154. Both regulators enforce strict rules on the bingo site, these two are among the most reputable licenses out there. Its physical bingo halls also hold a separate UKGC licence, so the same standards apply in person as they do online.

Licencing and Responsible Gambling at Buzz Bingo

The Safer Gambling section is one of the better ones out there. It has a 14-question self-assessment for players who want to check their gambling habits, as well as tools like deposit limits, loss limits, time-outs, and self-exclusion. UK players also have the option to activate bank gambling blocks, which prevent gambling-related transactions at the bank level.

Each tool has a dedicated page with text descriptions as well as video explanations, so you shouldn’t be confused about how everything works. Tools are also easy to find, which is a positive.

Buzz Bingo protects player data with SSL encryption. For minor protection, they enforce strict age verification. If a player can’t prove they’re over 18, their account stays locked. The site also recommends parents’ tools such as Net Nanny and CYBERsitter to block gambling access on shared devices and protect children that way. Also, it links to several responsible gambling organisations.

The Site’s First Observations and Thoughts

Buzz Bingo design is pretty basic. The first thing one might notice is that the site is split into bingo, casino, and clubs. This piece of the layout is pulled from Coral, but everything else is very much unique to Buzz Online Bingo.

The Bingo section has a light theme, while the Casino one is darker, making them easily distinguished. Most players seem to like the casino layout more, us included, that black and green colour scheme that gives it a modern look. However, large blank spaces on both sides could be used better, this goes for both Casino and Bingo.

The main menu on the left covers everything needed – account settings, game categories, promotions, a community hub, and a winners list. The top bar also has a deposit button and a section for Buzz Bingo bonus code. If you switch to the Bingo page, it will show a small bingo menu as well as a schedule quick link. Not surprising for a bingo site.

The footer includes links to rewards, support, social media, responsible gambling, terms, payment details and an app download link. A help button stays on-screen at all times, easy to access.

Performance is reliable on desktop and mobile alike. Pages load quickly, and there’s no lag when we switch between sections or check out the games.

Accessibility options at Buzz Bingo

Buzz Bingo has five deposit methods, which is lower than we would’ve liked. The minimum top-up is £5, which accommodates everyone, but if you want to claim a bonus, then a deposit of at least £10 is necessary. Transactions are instant, and there are no fees.

Deposit Methods at Buzz Bingo

The site directed me straight to the payment page after account creation. I deposited £10 with Visa, and the process was quick. The transaction went through in seconds, and the funds were instantly available on both desktop and mobile. No verification was required, and I received an email confirming the payment.

Jordan Conroy Editor

The Buzz Bingo Promotions section has a decent selection of bonuses. Most deals come with no wagering requirements, but a few have playthrough conditions, which are generally fair. The no deposit bonus is not available at the moment, but the welcome offers provide decent value, the same cannot be said for permanent deals, however. No Buzz Bingo promo codes are required to claim offers.

Buzz Online Bingo has around 1,500 games only, decent but nowhere near the biggest selections we saw out there. Only slots get some attention here on the casino side, bingo gets its own separate section. Still, Buzz Bingo works with over a dozen providers, so there’s at least some variety, though nothing particularly exclusive.

What hurts the bingo site is the lack of proper navigation tools. The homepage doesn’t display main categories, you have to rely on the sidebar which only divides games into broad sections. Subcategories appear only as you scroll through the game listings. Sadly, Buzz Bingo has no filtering or sorting tools either, there’s no way to sort by provider, popularity, or features. The search bar could help here, but it only works for game titles, not developers. A small positive is that it suggests featured and popular games when clicked. The lack of a provider filter is the biggest upset here in our opinion.

Performance could also be better. The “All Games” section lags when scrolling, loading times can drag, and games open up in a separate pop-up window, not in the main browser. The performance of the games themselves can get laggy at times too. This was quite annoying.

On the brighter side, the site’s layout is visually clear, with large game thumbnails that are easy to identify, but sadly that doesn’t really improve the existing issues here.

I really liked that games have an “i” button that reveals details like pay lines, bet limits, and RTP. The amount of information varies, the more popular the game is, the more details there are. While it’s good to have this, RTPs aren’t listed on a single page, so you have to check everything individually. It’s not a major flaw, but it would have been a simple addition to make comparisons easier.

Jordan Conroy Editor

Buzz Bingo Game Availability

Below you can find some of the best games available at Buzz Bingo.

Online Slots

Buzz Bingo has around 1,350 slot games, which is decent but nowhere near the largest collections out there. The range includes Megaways, Mystery Drop, and Instant Win games.

Buzz Bingo has four withdrawal methods, not too far from the deposit options. The £5 minimum withdrawal is great and affordable. No fees make it even better, but the selection is too limited. Not having bank transfers as an option is disappointing, and adding more eWallets would make the process more flexible for players.

Withdrawal Options at Buzz Bingo

Withdrawing was quick and easy. I clicked on my profile, selected ‘Withdraw,’ picked Visa, and entered the amount which was my entire balance. The request was processed instantly, and the whole thing took less than 30 seconds. Seeing how fast everything went through was a nice surprise. The withdrawal page is well-placed and easy to find, which helps.

Jordan Conroy Editor

User withdrawal reviews on Buzz Bingo are generally favourable aside from the method variety aspect. Transfer speeds are generally fine and this shouldn’t be an issue.

KYC

Most Buzz Bingo players won’t need to go through extra verification when withdrawing, as the site automatically confirms details at signup. In some cases, additional documents might be required though.

My account was fully verified after registration. The site cross-checked my details with public records, which sped things up. If extra verification is needed, players can upload documents in a dedicated section, but the site doesn’t confirm when verification is complete. A status update would be useful, especially since the FAQ doesn’t provide much info on this topic.

Jordan Conroy Editor

Buzz Bingo has multiple ways to contact support, with live chat, phone, and email all available.

Support Options at Buzz Bingo

Live chat is the fastest way to reach an agent, though it’s not available 24/7. It runs from 10am to 10pm on weekdays and closes a bit earlier on weekends. Still managed to maintain decent coverage regardless.

When I hit the chat button, I had to choose the site: Bingo, Casino or Buzz Clubs. Once I selected ‘casino’, I had to provide my full name, date of birth, and contact details. This is a mandatory procedure before being connected to a live agent, I managed to connect to him in about 30 seconds. I asked about Android app issues I had, support availability, and email availability and response times. The responses were polite and helpful, but I had to ask multiple follow-ups to get clear answers. The agent took 3 minutes to reply each time. I also had no way to send screenshots or photos, which frustrated me a bit.

Jordan Conroy Editor

Phone support is available at 0808 169 1459 from 10am to 8pm daily, again no full-time coverage. Email support at [email protected] is the only 24/7 option you have, though response times vary. It’s fine for general inquiries but not great if you need a fast reply.

The FAQ section is split into five categories and covers basic topics like deposits and withdrawals. Each category has at least a dozen questions. Most answers are detailed, no complaints here, but the lack of a search function really hurts the user-friendliness.