Betrino

Betrino Casino carries a licence from the Malta Gaming Authority (MGA/B2C/231/2012) and another from the UK Gambling Commission (account number 39335). In Britain, the licence applies to Remote Casino and Remote General Real Event Betting, with Remote Bingo listed as pending. Having two regulators means the casino is not operating unchecked.

Protection of minors is strict. Only people over eighteen, or higher if local law demands it, can join. If the system cannot confirm age, the account is locked until proper proof is given. That shows the checks are not just formalities.

We also noted a wide list of outside groups available directly from the site: GamCare, Gamblers Anonymous, Gordon House Association, Counselling Services, Cumbria Alcohol and Drug Advisory Service, North East Council on Addiction, Options – Southampton, and RCA Trust. Having these contacts makes it easier for someone to find help if needed.

Data protection is handled through SSL encryption, which shields payments and personal details. What the site does not have is two-factor login, and we would have preferred that extra step.

Licences and Security Aspects of Betrino Casino

Is Betrino legit? Indeed, it is, the casino is licensed by the reputable gambling industry overseers, and they follow all the necessary regulations. The site itself is also safe to use.

Betrino supports 11 ways to deposit, which puts it ahead of many other UK sites. This kind of range usually signals that a casino wants to meet different needs. No fees are applied.

Limits vary depending on the method. The minimum is usually £10, though some wallets ask for more. The maximums reach into the thousands, but casual players won’t need to worry about that.

The page that explains all of this is linked in the footer, and it’s written in plain language. We liked that it’s easy to find and skim through.

Betrino Casino Deposit Methods

Once I registered, I went to deposit £10 using Visa. Everything looked fine at first, but the transaction got stuck. The screen froze without a clear error message, and there was no way to go back or refresh. This felt familiar, as I’d seen it happen before on other ProgressPlay casinos. So I opened a private browser window, tried the same card again, and this time the deposit landed instantly.

It seems like the problem is linked to cookies or stored data in the browser. This might not affect everyone, but it’s something to know about.

Jordan Conroy Editor

As expected from a ProgressPlay site, there are plenty of deals at Betrino . The casino has a first deposit deal, and there’s a decent spread of promotions in the background as well. There’s still no deposit bonus however.

Welcome Bonus

The casino welcome offer is simple: a 200% match up to £50. The bonus is unlocked with a £20 deposit, which feels a bit steep when compared to the standard £10 requirement at other UK sites. The 200% match, though, is rare in this market; the Betrino sign up offer does stand out here. Most casinos stop at 100%, so we were glad to see something a little more ambitious.

Other Deals

There’s a small but steady mix of reloads and themed promotions. Some of them require a bonus code, and these codes do change with time, so be sure to double-check this. Here’s what you can expect:

• 50% Weekly Reload: Available once a week. It can be used on a wide set of games.
• Wednesday Wheel of Spins: Gives you a chance to win free spins every midweek. Betrino promo code is required.
• Weekend Wheel of Spins: Similar to the midweek version, but active Friday through Sunday.
• Seasonal Offers: These pop up around holidays and tend to combine free spins with deposit matches.

Tournaments like Drops & Wins and provider-themed events are also held occasionally.

I like how the promo page changes depending on where you came from. If you were browsing bingo, you’ll see bingo deals. If you were just in the casino section, you’ll see promos tied to that.

Jordan Conroy Editor

Betrino follows the ProgressPlay’s Rewards Programme, based on your activity. You don’t need to sign up separately or activate anything; every wager you place adds points to your total. These points feed into a progress tracker found under the trophy icon on the menu. As you collect more, your account level increases, unlocking badges that lead to better deals and new benefits.

The idea is simple: steady play brings steady returns. Points can be exchanged in the Rewards Store for things like spins, deposit bonuses, cashback, and other small extras. Players who keep climbing the ranks also appear on leaderboards, where higher positions bring extra perks and early access to promotions.

There’s no shortage of games at Betrino. You get more than 4,200 titles in total, pulled from over two dozen providers, including some of the biggest names in the market. It has more games, even compared to some of its sister sites. Despite the size, slingo games are not included, which is quite disappointing considering everything.

The layout of the game library could be greatly improved, though. There aren’t any categories at the top of the page, making it hard to find the type of game you’re looking for. An easy way to fix this would be with the addition of filtering options. There is a search bar, and it can help, so long as you know the name of the title or provider. The only actual game categories sit inside a side menu, but they’re hidden unless you hover over the icons.

I was generally surprised by the game performance. The load times were fast, and there were no critical issues during the gameplay.

Jordan Conroy Editor

Take a look at what kind of games you can find at Betrino.

Games available at Betrino Casino

Slots

Great selection of slot games to choose from, offers a variety of different genres, including megaways, jackpots, and video slots, but hard to get an idea of all available options due to the lack of categories.

Best Slots Games

Gave Christmas Jackpot Bells a go. The theme is bright and fun, but the minimum bet of £2 per spin is far too high. Dragon Champions was my second test pick. Not a fan of the game’s aesthetic but I like the number of paylines and bonus features.

Jordan Conroy Editor

Table Games

Disappointingly small number of games, mostly focused around blackjack and roulette variants, with few niche options.

Best Table Games

3D Blackjack was rather good. I really like the old-style aesthetic, and the gameplay ran smoothly.

Jordan Conroy Editor

Live Casino

Diverse range of options covering the most popular table games as well as a variety of game shows. Plenty of niche games available which was good to see.

Best Live Games

Played Ice Fishing. Love the theme and bonus features but I don’t like that the wheel is computer generated rather than spun by a real person.

Jordan Conroy Editor

Casual Games

Wide variety of different games with a range of different gameplay features and designs.

Best Casual Games

Speed Crash was my crash game of choice. I like how fast the game is, but I don’t like how you have to pick your exit multiplier before the round starts. Snow Scratcher has an interesting theme, but I don’t like that you can’t adjust the card price. Tried the arcade classic Packinko. Or so it should’ve been. I got confused as it was a bingo-style game rather than the traditional game that I know – quite misleading!

Jordan Conroy Editor

Bingo

Decent selection of games that refresh multiple times throughout the day.

Betrino’s bingo section doesn’t try to compete with dedicated bingo sites, but it holds its own. There are 15 rooms running throughout the day, and you get all the key formats like 75-ball, 80-ball, and 90-ball. Some branded rooms, like Deal or No Deal, add a bit of variety, and the occasional free round tied to seasonal events is a nice extra.

The game library at Betrino is vast, but it’s held back by a poorly thought-out interface. If there were more options to filter the games, it would be much better.

There are ten withdrawal methods in total, which is a solid number for a UK site. Betrino states £2.50 as the minimum, but you should be prepared for £5 to be the actual threshold. If your request is under that, it’s better to contact support directly.

Betrino Casino Withdrawal Methods

I like that withdrawals take place on the same page as deposits, very convenient. My own withdrawal went through in just under 24 hours from the time of request, but that doesn’t include how long it takes for the money to reach your account. That’s a pretty good withdrawal time still.

Jordan Conroy Editor

You can reach out to the Betrino team via live chat, email, and a Help Centre that acts as the FAQ. There’s no phone support.

From the Betrino Casino reviews, live chat is what most people use, and we would suggest it as well.

The live chat isn’t very practical. It starts through the Support tab in the menu, but once the Help Centre window is closed, the chat disappears with it. I had to keep the pop-up open the entire time, if I didn’t, I’d lose the chat and have to start again.

When I finally got through, I had to speak with a bot. It lists some common topics, and unless your question is already there, you need to pick “My question is not listed.” Only after that does the bot ask what your issue is, attempt an answer, and only then give you the choice to speak with a human.

I asked two questions. The first was about how often new games are added. They couldn’t give me a straight answer. For the second, about withdrawals, I was told to read the T&Cs. Replies came in around 2–3 minutes, but the whole chat was closer to ten.

Jordan Conroy Editor

Support Options at Betrino Casino

I also tried email support at [email protected]. The reply took just under 24 hours. It was polite, but the answer was vague and copied from the FAQ. It didn’t help much beyond restating information I’d already read on the site.

Jordan Conroy Editor