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Betrino operates under the ProgressPlay network – a name many players already recognise. But shared management doesn’t always mean shared quality. In this Betrino Casino review, we examined its bonuses, payment limits, game accessibility, and customer support to determine how it performs within the group.
Betrino UK opened in 2020 under ProgressPlay Limited, one of the larger operators running multiple casinos in the UK. This link gives it a working system from day one but also means it looks a lot like its sister sites. Colours and logos differ, but the base layout and menus are almost the same.
Parent Company | ProgressPlay Limited |
---|---|
Website | betrino.com |
Head Office Address | Soho Office, 3A, Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta |
CEO | Itai Loewenstein |
Company Size | 200+ employees |
Company information
The operator behind Betrino has had issues with the regulator. The UK Gambling Commission fined ProgressPlay £175,718 for repeated failures in anti–money laundering checks and customer interaction duties. The penalty money went to the UK’s National Strategy to Reduce Gambling Harms. Since then, the operator has promised tighter controls. We have not found Betrino on blacklists or linked to scandals after its launch.
The blue, black, and green colour scheme works well. Keeps the dark theme while adding enough colour to make it visually interesting. Other than this, we find it quite boring that it barely makes any changes to the ProgressPlay standard interface. They did upgrade it recently network-wise, which we appreciate. You can now change the site’s language in the top right corner.
While testing, I noticed that the site loaded at a good pace, but the sidebar spoiled that flow. The lag in its response made browsing feel clumsy at times, and the live chat button even disappeared on us once, leaving no clear way to contact support. These may seem small, but they leave the impression that the site has not been polished as much as it could have been.
Jordan Conroy Editor
Above the games, you get the scrolling promo banner, which feels generic. It gets the message across, but it’s the same style used everywhere else.
Registering an account took me less than two minutes. The forms were clear, and I had no trouble filling them in. I was asked about marketing messages during the process, which was fine, but being asked again immediately after sign-up was unnecessary. A text message with a verification code arrived quickly, and the account was ready once I confirmed it.
Jordan Conroy Editor
Betrino gets some things right on mobile, but not everything. There’s a dedicated app, though only for Android. iPhone users are out of luck for now. The mobile website is a great alternative if you’re not keep on using the app though.
I found the app in the Google Play Store rather quickly, and I could use my saved login info, which was convenient. Immediately, it’s obvious that design and layout are basically identical to the desktop site; the transition isn’t hard at all. I liked the quick access bar at the bottom, great for accessing other areas of the app. Loading times could be much better, though. When moving between different pages, it can take more than 5 seconds for everything to load in, which is a long wait in the world of mobile apps. Games load fast, though, and there were no problems during my tests.
Jordan Conroy Editor
Betrino goes big where it counts, with a generous new customer offer and a full games catalogue, plus a sportsbook for those who want it. There’s an amazing variety of banking methods, but the cashout fee doesn’t sit right with us. We liked the effort in bonus variety, though the high wagering puts a dent in the value. It’s a good enough pick for regular players, but not one we’d call memorable.
11 Deals available in United Kingdom
Min Deposit: £10
Wagering: 2x (B), 20x (FS)
Bonus type: Free Spins, Code, First Deposit Bonus
Min Deposit: £20
Wagering: 50x
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Min Deposit: £25
Wagering: 1x
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Min Deposit: £20
Wagering: 50x
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Min Deposit: £20
Wagering: 50x GB, 0x FS
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Min Deposit: £20
Wagering: 50x
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Wagering: 50x
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Wagering: 50x
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Min Deposit: £10
Bonus type: Code, Cashback Bonus, Weekly Bonus
Min Deposit: £20
JohnJohn
United Kingdom
Leila32
United Kingdom
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