Zeus Bingo is recognised with its distinct theme and user-friendly interface that draws inspiration from ancient Greek mythology, offering an inviting and intriguing atmosphere. Launched by Jumpman Gaming Limited, a well-known leader in the online gambling industry, Zeus Bingo offers a comprehensive selection of games, including an array of bingo rooms, slots, and casino games adapted to all players.
The brand distinguishes itself through its thematic attraction and a game library that fits a broad audience, from newcomers to existing customers. Zeus Bingo’s commitment to player satisfaction is evident in its robust loyalty program, which rewards players for their interaction and loyalty with various perks and bonuses.
Usability Facts
Upon visiting Zeus Bingo, users are immediately greeted by a vivid and thematic website that combines a Greek mythology aesthetic with modern design elements. The clean and colourful interface features easy-to-read fonts and a structured layout. The homepage effectively showcases the main attractions, such as promotions and popular games, making them easily accessible for players.
Zeus Bingo’s design is attractive, with themed graphics and consistent animations across the site. The intuitive user interface allows new and returning players to navigate the site easily. Visual elements like the Parthenon and mythological motifs are cleverly integrated into the design, contributing to a unique gaming atmosphere.
The site benefits from a well-organised structure, with clearly marked sections for games, promotions, and player accounts. Zeus Bingo excels in mobile responsiveness, ensuring an easy transition from desktop to mobile. The mobile version retains all the visual appeal and functionality of the desktop site, offering a full range of games optimised for on-the-go play.
With a selection of games displayed on the homepage, Zeus Bingo guarantees that there is something for every player. Featured games like “Sahara Riches” and other themed slots are highlighted, alongside traditional casino games and unique bingo variations.
The overall user interface at Zeus Bingo is highly satisfactory. The site loads quickly, maintains consistent performance, and provides a variety of game filters and a functional search tool to help players find their favourite games efficiently.
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Ease of Navigation
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Easy with clear categories and an intuitive layout
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Mobile Games Availability
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All games available on both desktop and mobile
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Game Filters
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Comprehensive filters for types and themes of games
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Search Function
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Efficient search tool with quick results
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Loading Speed
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Fast, improving the gameplay and site exploration
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UX and UI Rating
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Excellent, with a well-integrated theme and easy navigation
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Zeus Bingo offers an inviting and comfortable online gambling with a strong emphasis on user-friendliness and visual appeal. The site’s performance and design are crafted to meet various players’ needs, ensuring casual and serious players can find value. With its robust mobile site and wide game options, Zeus Bingo scores 3 out of 5, recommending it for players seeking reliable and entertaining online casino interaction.
Licensing, Security, and Player Protection
Zeus Bingo holds a reputable status in the online gaming market, backed by a UK Gambling Commission licence (account number 39175). This licence guarantees adherence to stringent regulatory standards and reinforces the site’s commitment to lawful and ethical gaming practices.
Zeus Bingo strongly emphasises player safety, promoting responsible gaming with various supportive tools and resources. Players have the option to set deposit limits on a daily, weekly, or monthly basis, helping them manage their spending effectively. Regarding account adjustments, a 24-hour cooling-off period is mandatory for any increase in deposit limits, giving players time to reflect on their decisions. Additionally, the site offers ‘Self-Exclusion’ and ‘Take a Break’ options, allowing players to exclude themselves from gaming for at least six months or opt for shorter breaks ranging from 24 hours to six weeks.
Zeus Bingo’s security measures are robust, with SSL encryption protecting player data and transactions. The site also emphasises the protection of minors, utilising age verification systems and providing advice on parental control measures to prevent underage gambling.
Zeus Bingo supports its commitment to security and responsible gaming with visible responsible gaming seals and links to resources. The casino offers detailed self-exclusion tools and recommendations for parental control software, which helps maintain a secure gaming environment.
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SSL Encryption
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128-bit SSL encryption
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Deposit Limits
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Available with flexible settings for daily, weekly, or monthly limits.
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Activity Limitations
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Offers the option to disable accounts for 24 hours to 6 weeks temporarily.
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Self-Exclusion
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Provides self-exclusion through GAMSTOP, ranging from 6 months to 5 years.
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Protection of Minors
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Net Nanny
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Affiliations with Problem Gambling Organizations
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BeGambleAware, GAMSTOP, GamCare, Gamblers Anonymous, and Gambling Therapy.
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IT Security
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ID Verification
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Firewall
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Increases network security to guard against unauthorised access.
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Zeus Bingo’s dedication to licensing, security, and player protection is evident through its comprehensive approach to responsible gaming and robust security measures. With a licence from the UK Gambling Commission and various tools to foster a safe and responsible gameplay, Zeus Bingo provides a reliable and secure site for online gaming. The level of commitment to player safety and the integrity of gaming operations earns Zeus Bingo a solid score of 4 out of 5, reflecting my confidence in their operational standards and user protection policies.
Zeus Bingo Bonuses
Zeus Bingo is your ultimate destination for online gaming and lucrative promotions. Zeus Bingo fits all types of players, if you’re a fan of slots, scratch cards, or bingo, providing a rich selection of games and bonus opportunities to improve your gaming process. From the joining offer to unique monthly competitions, Zeus Bingo is designed to reward its players generously and often.
Welcome Bonus
Start your trip at Zeus Bingo by taking advantage of their welcome offer. No promo code is needed to participate. Simply make your first deposit of at least £10 to spin the Mega Wheel. This could be your chance to win incredible prizes, including Amazon vouchers and up to 500 free spins on the popular game Sahara Riches.
Their selection of top games, including favourites like Starburst, Fluffy Too, and Gonzo’s Quest, guarantees that your gameplay with them is both memorable and rewarding. Wins from your free spins will be credited to your account as bonus cash, with a wagering requirement of 65x the bonus amount won. This requirement must be fulfilled before converting winnings into withdrawable cash, with the maximum conversion equal to your lifetime deposits on their site, up to £250.
Monthly Scratch for Cash
Zeus Bingo’s Monthly Scratch for Cash Promotion, where no bonus code is needed to join the fun. Each month, players can win £1,000 in real cash. Simply head over to the ‘Scratch Cards’ tab on their website and wager £10 or more on any scratch card games between the first and last day of the month. Every £10 wagered earns you an entry into the prize draw for a chance to win the cash prize.
The prize draw is a network-wide event across all Jumpman Gaming sites, ensuring that the fun spans a large community of players. If you’re the lucky winner, you’ll be contacted via email and must claim your £1,000 prize within 7 days. Remember, your account must be active to claim the prize, making it essential to keep your registration details up to date and your account in good standing.
PRO Free Spins
PRO Free Spins promotion at Zeus Bingo, where no Zeus Bingo promo codes are needed to participate. Simply deposit £20 or more and enter the code PRO to unlock a spin on the Mega Wheel. This spin allows you to win between 50 to 500 free spins on some of the top slots, such as Starburst, Irish Pot Luck, Fluffy Favourites, and Chilli Heat.
This promotion is available once weekly, from Monday to Sunday, and funded players can only use the Mega Wheel once every seven days. The free spins won through the Mega Wheel are specific to games chosen by the company, and any wins from these spins are credited as bonus cash. These winnings are subject to a 65x wagering requirement, and the maximum bonus conversion is equal to the value of your lifetime deposits on the website, up to a maximum of £250.
Turbo Wheel
Turbo Wheel at Zeus Bingo, where each deposit of £100 or more could unlock this feature. The Turbo Wheel is improved with boosted segments, each offering 50 to 500 Free Spins on selected top slot games. This opportunity arises randomly with every qualifying deposit and provides a substantial potential reward.
Free spins won from the Turbo Wheel must be played on games designated by Zeus Bingo. Wins from these spins are treated as bonus cash and have a wagering requirement of 65 times the bonus amount won. This wagering must be completed before any winnings can be converted to withdrawable funds, with the maximum conversion amount capped at the value of your lifetime deposits on the site, up to a maximum of £250.
Happy Hours
Zeus Bingo’s Happy Hours promotion offers funded players the opportunity to win 10 or more Free Spins on the slot game Hot To Burn. This offer is available every Wednesday between 3 PM and 7 PM. To participate, simply log in during these hours.
Once logged in during the promotional period, you will receive a spin on the Mega Wheel, granting you free spins on Hot To Burn. Note that this offer requires you to have funded your account since the preceding Monday of each week to be eligible for the spin.
Winnings from the free spins are added to your account as bonus cash and are subject to a 65x wagering requirement. This wagering must be completed before you can convert any winnings into withdrawable funds. The maximum amount that can be converted to real money equals your lifetime deposits on the site, up to a maximum of £250. However, if you attempt to withdraw your funds before meeting the wagering requirements, you will forfeit all remaining bonus funds and any related promotions.
Winner Winner Chicken Dinner
The Winner Winner Chicken Dinner promotion at Zeus Bingo rewards the player with the highest single spin win across all Jumpman gaming sites monthly with a £50 Just Eat Voucher. Each month, the winning player will be notified via email within 7 days after the month ends. To be eligible, your account must be active; closed, frozen, or self-excluded accounts cannot participate. The promotion started in September 2019 and continues to offer a tasty stimulus for achieving the biggest win. The prize awarded is a £50 Just Eat voucher; no cash alternative is available.
200 Club
The 200 Club promotion at Zeus Bingo rewards players who amass 200 trophies with a free £10 Amazon Voucher, sent directly to the registered account email. Additionally, for every 5 trophies collected, players can win up to 500 free spins. This can lead to an incredible total of up to 20,000 free spins available for winning as you collect more trophies.
Players are encouraged to visit the Trophies page on the Zeus Bingo site to explore the various ways to earn trophies. It’s important to note that there is no cash alternative for the Amazon voucher. Free spins gained through this promotion are subject to a 65x wagering requirement, and the maximum bonus conversion for these free spins is capped at the value of the player’s lifetime deposits up to £250. Furthermore, a cap of £10 on winnings per every 10 spins. Standard Trophy terms and conditions also apply to this promotion.
No Deposit Bonus
At present, Zeus Bingo does not have a no deposit bonus available. However, you can check out other gaming brands on our website that offer such stimuli. These include bonuses for loyal customers or a first deposit bonus. To stay up-to-date on any new no deposit bonus offerings, be sure to check the promotions page at Zeus Bingo regularly. You can also sign up for the Zeus Bingo newsletter to receive the latest updates on promotions and exclusive deals directly in your inbox.
Zeus Bingo offers numerous bonuses and promotions that fit different interests and provide opportunities for players to win rewards. Despite this broad offering, the absence of a no deposit bonus might be a drawback for some players who prefer such deals without an initial financial commitment. Considering this, while Zeus Bingo still presents an attractive package of activities and bonuses, a more balanced rating of 3,5 out of 5 would reflect the impact of not having a no deposit bonus option.
Loyalty Program
Zeus Bingo’s loyalty program is centred around a unique trophy-based system. Players earn trophies by completing various activities on the site. Advancing through levels by collecting trophies rewards players with spins on the Mega Wheel, which offers improved prizes as players achieve higher levels.
The program is exclusively available to funded players. Terms include a 65x wagering requirement on free spin winnings and a maximum win of £8 per 10 spins. The maximum bonus conversion is capped at the player’s lifetime deposits up to £250.
This gamified loyalty system is interesting and offers a fun alternative to traditional loyalty schemes. It encourages regular interaction with the site through various activities. Although it lacks typical VIP perks like cashback or personal account management, its innovative approach to player interaction and reward is noteworthy. Thus, considering the entertainment value and reward structure, the Zeus Bingo loyalty program merits a score of 3,5 out of 5.
Zeus Bingo Games
Zeus Bingo boasts a range of gaming options that fit various player preferences. It has a robust selection from some of the leading game providers in the industry. With over 500 slots, 80 jackpot games, a solid bingo collection, and more, Zeus Bingo guarantees that all players can access high-quality gaming sessions regardless of their interests.
| Game Category |
Number of Games |
Popular Title |
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Slots
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500+
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Book of Spells
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Jackpots
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80+
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Puggy Payout Jackpot
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Bingo
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10
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Heavy Weight
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Scratchcards
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70+
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Scratchy Mini
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Live Games
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80+
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Live Quantum Roulette
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Table Games
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100+
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Solitaire
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Keno
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2
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Lightning Box Keno
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Top-tier providers support the gaming site, including Pragmatic Play, Red Tiger, Playson, Playtech, ELK Studios, Play’n Go, Yggdrasil, iSoftBet, and NetEnt. This guarantees a high-quality and varied gaming process that accommodates all tastes and preferences.
Slots
Zeus Bingo offers a selection of slot games that fit various player tastes, featuring themes, volatility levels, and special features. From the Book of Spells to the Wild West in Bounty Raid 2, there’s something for everyone. Here’s a detailed breakdown of some popular slot games at Zeus Bingo, highlighting their RTP, provider, and unique aspects.
| Game Title |
RTP |
Provider |
Description |
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Book of Spells
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96.1%
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Fazi
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A themed slot with 10 paylines, high volatility, featuring a gamble option, progressive jackpots, and free spins.
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Mining Pots of Gold
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96%
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Gameburger Studios
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A 20-payline slot with high variance and features such as cash prizes, multipliers, and free spins. Max win of 4,000x.
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Bounty Raid 2
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95.68%
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Red Tiger
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Set in the Wild West with 20 betways and medium volatility, this game includes respins and bounty features.
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Gold Blitz
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96%
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Fortune Factory Studios
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High variance slot played on 6×4 reels with 1,024 paylines, featuring free spins and wilds with multipliers.
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Starburst
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96.1%
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NetEnt
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A classic 10-line slot known for its low volatility and expanding wilds that trigger re-spins.
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Rainbow Riches
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95%
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Barcrest
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This is a 20-payline slot with a Wishing Well bonus, a Pots of Gold feature, and a Trail of Gold bonus triggered by specific scatters.
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Jackpots
Zeus Bingo features a compelling selection of jackpot slots that allow players to win significant payouts. These games come from renowned providers and vary in themes, ensuring opportunities for all types of jackpot fans.
| Game Title |
RTP |
Provider |
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Puggy Payout Jackpot
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95.00%
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Eyecon
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Jackpot Raiders
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96.3%
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Yggdrasil
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Beez Kneez Jackpot
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95%
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Eyecon
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Dolphin Gold Stellar Jackpots
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96.32%
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Lightning Box
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Fluffy Favourites Jackpot
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89.999%
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Eyecon
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Hold the Safe Jackpot
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90.1%
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Eyecon
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Patrick’s Jackpot
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94.17%
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Leander Games
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Bingo
Explore the bingo offerings at Zeus Bingo, where a selection of rooms fits every type of bingo fan. Players can try rooms like Penny Power Hour, Diamond Dazzle, Anomingo, Zoom Room, Country Road, Super Heavy Weight, Bingo Blast, Heavy Weight, 80 Ball Bingo, and 90 Ball Bingo, each providing unique games and substantial prizes.
| Bingo Type |
Availability |
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90-ball Bingo
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✔️
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80-ball Bingo
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✔️
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75-ball Bingo
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✔️
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30-ball Bingo
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✔️
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Scratchcards
Zeus Bingo also offers an array of scratchcard games, providing a quick and entertaining way for players to win instant prizes. These scratches come with varying return-to-player percentages and are provided by various game developers. Below is a table summarising the scratchcard options available, highlighting their RTPs and providers.
| Scratchcard Game |
RTP |
Provider |
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Fishin’ Frenzy Scratchcard
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80%
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Blueprint
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The Two Emperors Scratchcard
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70.05%
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Flipluck
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Viking Crown Scratchcard
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70.24%
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Flipluck
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Kings of War Scratchcard
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69.84%
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Flipluck
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Scratchy Mini
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50.38%
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Hacksaw Gaming
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Lucky Scratch
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85.44%
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Hacksaw Gaming
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Live Casino
Zeus Bingo provides a bright selection of live games featuring real-time gameplay with live dealers. This casino section is powered by top providers like Playtech and Pragmatic Play, offering high RTPs that increase the chance of returns. Below is a breakdown of available popular live games, detailing their RTP and providers.
| Live Game |
RTP |
Provider |
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Live Quantum Roulette
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97.31%
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Playtech
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7’s on Fire Live
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97.14%
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Authentic Gaming
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Dragon Tiger Live
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96.27%
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Pragmatic Play
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ONE Blackjack
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99.28%
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Pragmatic Play
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Mega Fire Blaze Roulette Live
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97.3%
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Playtech
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Buffalo Blitz Live
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95.96%
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Playtech
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Table Games
Zeus Bingo offers a compelling array of table games, providing classic casino sessions with high RTP percentages. These games are designed to simulate the real-life table game environment, improved by high-quality graphics and intuitive gameplay interfaces. The selection includes various card games, poker, and roulette, all from well-known game developers.
| Table Game |
RTP |
Provider |
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Casino Solitaire
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96.8%
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G.Games
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All Aces Poker
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99.92%
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Games Global
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Deuces Wild
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96.77%
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Games Global
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20p Roulette
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97.30%
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Inspired Gaming
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10p Roulette
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97.30%
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Inspired Gaming
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Vegas Strip Blackjack
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99.65%
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Switch Studios
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At Zeus Bingo, the RTP rates vary for each game, ensuring an adapted approach to gaming transparency. Players can easily access specific RTP percentages for each game by visiting the game’s information tab. Below is a table comparing the RTP ranges of various game categories at Zeus Bingo to industry standards, highlighting their competitive payout rates.
| Game Category |
RTP Range |
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Classic Slots
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94.65% – 97.02%
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Video Slots
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95.22% – 98.78%
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Roulette
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96.49% – 97.40%
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Blackjack
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97.02% – 99.23%
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Table Games
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95.21% – 97.50%
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Scratch Cards
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91.12% – 94.56%
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Arcade Games
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92.44% – 95.69%
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Zeus Bingo encourages players to familiarise themselves with game mechanics and try comfortable gaming by offering a demo mode after registration. This feature is especially useful for new players or those looking to try new games without immediate financial commitment. However, access to certain free features like ‘Free Bingo’ may require a recent deposit.
Zeus Bingo offers a rich gaming environment, providing a wide range of opportunities for seasoned and novice players. The site guarantees satisfying user interaction with games supported by reputable developers and various options. Competitive RTP rates align with industry standards, and the availability of free-play options further increases player interaction. Zeus Bingo is a top choice for online gaming fans, meriting a solid rating of 4 out of 5, reflecting its commitment to quality, game selection, and user-friendly features.
Mobile Optimisation
Zeus Bingo offers a comprehensive mobile gaming process, allowing players to try their favourite bingo and slot games directly from smartphones and tablets. The site is fully optimised for mobile use, ensuring players can access and play games easily via mobile browsers. This mobile optimization covers various devices, maintaining high-quality gameplay like desktop versions. While the full array of games is best used on a desktop, most games at Zeus Bingo are available and run easily on mobile devices.
For Android users, Zeus Bingo has an app that increases the mobile gaming process with easy access and additional features. However, as of now, there is no dedicated app for iPhone users, which means iOS users need to access the site through their browser. Here’s a detailed look at the Zeus Bingo Android app:
Android Casino App Details
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Link to App
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https://play.google.com/store/apps/details?id=com.rn15marketingapp.zeusbingo&hl=en_GB&gl=GB
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Downloads
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5K+
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App Rating
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4.3
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App Reviews
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53 reviews
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Provider
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Jumpman Slots
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Last Update
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2 Nov 2023
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Compatibility
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Android 6.0 or later
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Language
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English
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Zeus Bingo’s mobile optimisation is robust, providing high convenience and quality, particularly through its Android app. The site’s mobile browser is well-optimised, making it a great gaming option. The absence of an iOS app is a slight drawback for iPhone users, but the mobile site version compensates well. Considering all the aspects, the mobile offering of Zeus Bingo warrants a score of 3m5 out of 5.
Deposit Methods
Zeus Bingo offers a variety of deposit methods that fit the convenience and preferences of different players. Highlighting their dedication to accessibility and user-friendly banking options, Zeus Bingo makes it easy for players to fund their accounts swiftly and securely. Notably, the site supports popular methods like PayPal and debit cards, ensuring instant deposits without fees for most methods. This variety positions Zeus Bingo as a player-centric site, increasing its competitive edge by accommodating a broad spectrum of payment preferences.
| Payment Method |
Minimal Deposit |
Fee |
Processing Time |
Deposit Limits |
|
PayPal
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£10
|
No Fee
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Instant
|
No limit
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Paysafecard
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£10
|
No Fee
|
Instant
|
No limit
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Pay by Mobile
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£5
|
£2.50
|
Instant
|
£30
|
|
Debit Cards
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£10
|
No Fee
|
Instant
|
No limit
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MasterCard
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£10
|
No Fee
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Instant
|
No limit
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VISA
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£10
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No Fee
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Instant
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No limit
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How to Deposit at Zeus Bingo
Depositing funds into your Zeus Bingo account is simple:
- Login to your Zeus Bingo account.
- Navigate to the ‘Banking’ or ‘Cashier’ section.
- Select your preferred deposit method.
- Enter the amount you wish to deposit.
- Follow the prompts to complete the transaction.
- Funds are typically available in your account instantly after confirmation.
Zeus Bingo provides an exemplary deposit process with various payment options adapted to meet the needs of different users. Popular methods like PayPal and the convenience of instant, fee-free transactions for most methods provide an easy and efficient banking process. The site’s ability to fit high rollers and casual players with flexible deposit limits further increases its appeal. Given these factors, Zeus Bingo earns a strong score of 4 out of 5 for its user-friendly and versatile deposit options. The deduction is minor, due mainly to the fee associated with the ‘Pay by Mobile’ option, which, while convenient, adds an extra cost for users choosing this method.
Withdrawal Options
At Zeus Bingo, providing a secure and efficient withdrawal process is crucial for maintaining player satisfaction. The casino offers a range of withdrawal methods; each adapted to offer convenience and meet different banking preferences. Here’s a comprehensive look at the options available, including details on minimum and maximum withdrawal amounts, fees, and withdrawal limits.
Step-by-Step Withdrawal Instructions
- Login: Access your Zeus Bingo account.
- Navigate to Banking: Go to the ‘Banking’ or ‘Cashier’ section.
- Choose Withdrawal: Select ‘Withdraw’ and choose your preferred method.
- Enter Amount: Input the amount you wish to withdraw (minimum £10).
- Confirm: Follow the on-screen instructions to confirm your withdrawal.
- Await Processing: Withdrawals are subject to a 72-hour pending period for approval.
Troubleshooting Withdrawals
If you have delays or issues with your withdrawal, consider these tips:
- Check Account Status: Check your account is not subject to any restrictions or additional verification requirements.
- Contact Support: Reach out to Zeus Bingo’s customer support for assistance and clarification on any delays.
| Payment Method |
Minimal Withdrawal |
Fee |
Withdrawal Time |
Withdrawal Limits |
|
PayPal
|
£10
|
£2.50
|
1-5 business days
|
No limit
|
|
Maestro
|
£10
|
£2.50
|
1-5 business days
|
No limit
|
|
MasterCard
|
£10
|
£2.50
|
1-5 business days
|
No limit
|
|
VISA
|
£10
|
£2.50
|
1-5 business days
|
No limit
|
Zeus Bingo provides a functional and reliable withdrawal system with options that fit various financial preferences. The casino’s clear policies on fees and processing times help set realistic expectations for players. However, the transaction fee of £2.50 on all withdrawals might be a drawback for some. Based on the overall efficiency of the process and the variety of options available, Zeus Bingo earns a score of 4 out of 5.
KYC
Zeus Bingo requires a standard KYC process to guarantee player security and regulatory compliance, which is crucial for preventing fraud and underage gambling. Players must submit the following documents for verification:
- Photo ID: Government-issued ID such as a passport or driver’s licence.
- Proof of Address: Recent utility bill or bank statement (within three months).
- Proof of Payment Method: Front and back of the credit card used or screenshots of e-wallet accounts.
Tips
- All documents uploaded on the website must be JPG, PNG, or PDF files.
- Check all documents are clear so we can verify your details.
- Please allow 3 working days for us to review any documents uploaded on the website. Please only email us once this time has passed.
- You can always apply our safer gambling tools to your account (e.g., take a break) – this will not impact your balance or ability to be verified.
The KYC procedure at Zeus Bingo is thorough but efficient, aligning with industry standards to increase safety and compliance. While gathering documentation might be considered burdensome, securing and responsible gaming is critical. From personal interaction, initiating the verification process early on aids in avoiding delays later, especially when processing withdrawals. Given the clarity of the process and support, Zeus Bingo’s KYC procedure deserves a strong score of 4 out of 5.
Customer Care at Zeus Bingo
Zeus Bingo prioritises customer satisfaction through an accessible and responsive support system. Understanding the various ways through which players can reach out for help is crucial
for a reliable online gaming process.
Players at Zeus Bingo can contact the customer support team through the following channels:
- Email: Direct email support is available for players who prefer detailed communication or need to send attachments. The support email is [email protected].
- FAQs: The website has a comprehensive FAQ section, offering quick answers to common queries, from account issues to deposit questions.
- Web Form: For more specific inquiries or issues, players can use the web form provided on the site under the “Contact Us” section.
| Contact Method |
Availability |
Average Response Time |
|
Email
|
Available
[email protected]
|
24-48 hours
|
|
Web Form
|
Available
|
24-48 hours
|
|
Live Chat
|
Not Available
|
N/A
|
|
Phone Number
|
Not Available
|
N/A
|
While Zeus Bingo’s customer support lacks real-time communication options like live chat and phone support, it still provides adequate assistance through email and a detailed FAQ section. The absence of 24/7 support and instant response features may hinder players who need immediate help or prefer to chat directly with support staff. However, the available resources are well-organised and can effectively address most concerns.
Based on my interaction with their customer support which was fairly prompt and helpful, Zeus Bingo’s customer support system earns a score of 2 out of 5. This rating reflects the quality of support provided but also considers the need for improved availability and communication channels to increase player convenience and satisfaction.
The Buzz: What Players Are Saying
After conducting a thorough analysis of reviews from Trustpilot, a clear picture of customer thoughts about Zeus Bingo has emerged. These reviews provide valuable insights into the positive aspects and areas where the casino may require improvements.
Most Frequently Mentioned Casino Advantages in Reviews:
- Unfortunately, from the sample provided, no positive reviews highlight the advantages of Zeus Bingo.
Most Frequently Mentioned Casino Drawbacks in Reviews:
- Customer Service Issues: Many users reported poor customer service, particularly regarding slow or unresponsive support: “Disgusting customer service quick enough to take your money but don’t pay out winnings…” – Mandy
- Withdrawal Problems: A common theme was difficulty in withdrawing winnings, with complaints about the KYC process and delayed responses: “Getting no correspondence from youse on my withdrawal have sent everything requested for id…” – Janette Grieve
- Technical Issues: Some users had technical glitches and server issues, which affected their gameplay negatively: “Stay away if you like your bank balance. Put £50 in, must have played over 1000 spins on 1 slot game. Not 1 bonus came in. Also server kept crashing.” – Kevan
- Transparency and Fees: A few reviews pointed out issues with transparency, especially related to undisclosed withdrawal fees: “Greedy!!! Average site for winning but do charge £2.50 to withdraw any money!!” – Jill Warwicker
Based on the Trustpilot reviews analysed, Zeus Bingo faces challenges with customer service and withdrawal efficiency, significantly affecting player satisfaction. The recurring themes of poor communication and technical problems lead to a provisional rating of 2 out of 5. This rating reflects the critical areas of improvement needed to improve user interaction and trust in Zeus Bingo’s operations.
United Kingdom 
