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This review examines Woolly Bingo's game offerings, including exclusive jackpot games and free bingo options. We also discuss their payment methods, licensing, and customer support efficiency. Continue reading to learn more about the latest bonus offer and some useful tips to improve your gameplay in the casino.
Woolly Bingo Pros & Cons
Pros
Wide Range of Games: Offers over 500 slot games and multiple bingo rooms from top developers such as NextGen, IGT, Eyecon, Blueprint Gaming, Pragmatic Play, Dragonfish, and Red Tiger.
Generous Bonuses: Provides attractive welcome bonuses, free spins, and a comprehensive Star Rewards Loyalty Scheme.
Licensing and Security: Licensed by the UK Gambling Commission and the Gibraltar Regulatory Authority, providing a secure and fair gaming environment.
Exclusive Jackpot Games: Offers invite-only jackpot games through the Star Rewards Loyalty Scheme and special promotions.
Customer Support: Provides reliable customer support via email and live chat, with a comprehensive FAQ section available on the website.
Cons
No Dedicated Mobile App: Currently lacks a dedicated mobile app for iOS and Android devices.
Limited RTP Transparency: Does not publicly disclose RTP information for its games, which may concern some players.
No Phone Support: Customer support does not include a phone option, limiting ways to reach assistance.
Based on our experience with unresponsive customer support and issues with withdrawals, we do not recommend using Woolly Bingo or its affiliated sites. Instead, we suggest exploring other options. The UK market offers several new bingo sites with similar gaming opportunities. Considering these alternatives will provide a comparable experience with better reliability and support.
Woolly Bingo
3.9
Bonus£20 Bingo Bonus + 20 FS
Min. deposit£10
Wag. req. (bonus)4x
Wag. req. (spins)x80
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Why Choose Woolly Bingo
Woolly Bingo, operated by Broadway Gaming Ireland DF Limited, has made a name in the online bingo industry with its wool and knitting theme. This distinctive setting offers a warm, inviting atmosphere that appeals to bingo fans. Since its launch, Woolly Bingo has prioritised creating a community-focused environment where players can connect and play their favourite games.
Players can access various bingo games, including 75-ball and 90-ball bingo, along with themed bingo rooms that add a fun twist to traditional gameplay. This variety guarantees that there is something for every type of player.
Woolly Bingo is also known for its regular promotions, bonuses, and a comprehensive loyalty program that rewards players for their continuous participation. The variety of bingo games makes Woolly Bingo an appealing choice for new and existing customers.
The site is optimised for mobile devices, guaranteeing that users can play their favourite games anytime and anywhere. This mobile compatibility provides an easy and convenient gaming process on the go.
Parent Company
Zenzero Limited
Website
woollybingo.com
Head Office
13, Tower House, Castle Street, Douglas, IM1 2EZ
CEO
Michael Bateman
Woolly Bingo distinguishes itself through its unique theme, game selection, community-focused features, rewarding promotions, and mobile compatibility. It is an excellent choice for players who appreciate a cosy bingo environment.
Usability of Woolly Bingo
Upon landing on Woolly Bingo’s homepage, users are immediately met with a colourful and inviting interface. The design is characterised by its cosy wool and knitting theme, featuring bright yarn balls and knitted elements that create a warm, playful atmosphere. Key promotions and offers are prominently displayed, such as the £30 bingo bonus and 30 free spins for new players, guaranteeing that users are aware of the benefits available to them right from the start.
Woolly Bingo’s user interface is clean and intuitive. The main menu at the top of the page provides easy access to essential sections like Home, Games, and Offers. The homepage highlights various new player offers, popular slots, and current promotions. However, the site lacks a game search filter, which could make it easier for users to find specific titles quickly.
The website is fully optimised for mobile devices, maintaining the same design and user-friendly layout as the desktop version. This guarantees that players can access their favourite games. The mobile site is responsive, with fast loading times and easy performance.
Woolly Bingo offers a broad selection of games, including numerous bingo rooms and a wide array of popular slots. Players can find classics like Big Bass Bonanza, Eye of Horus, and 9 Pots of Gold. The games are categorised for easy browsing, although the lack of a search function means users must navigate through categories to find specific games.
The site provides free and exclusive bingo rooms, penny bingo, and special invite-only jackpots. The variety extends to slots, instant wins, and casino games, guaranteeing that players have many options. The quality of games is high, featuring titles from top developers, which provides a fun and reliable gaming process.
Ease of navigation
Intuitive layout, easy-to-find key sections
Mobile games availability
Fully optimised for mobile, consistent performance
Game filters
Lacks a search filter for games
Search function
No search function is available
Loading speed
Quick loading times, both on desktop and mobile
UX and UI rating
High-quality user interaction and a unique theme
Expert's Rating
First Impression5.0
Woolly Bingo has an attractive theme, user-friendly design, and mobile compatibility, offering a pleasant gaming process. The variety of games and regular promotions are significant advantages. The overall user interaction is highly positive despite lacking a game search filter. Based on these aspects, Woolly Bingo scores a 5 out of 5.
Woolly Bingo operates under the regulation of Broadway Gaming Ireland DF Limited and is licensed and regulated in Great Britain by the UK Gambling Commission (UKGC) under account number 58267. This licensing guarantees that Woolly Bingo adheres to strict regulatory standards, including fair play, responsible gambling practices, and robust player protection measures.
Woolly Bingo’s security is decent. It employs advanced SSL encryption technology to safeguard players’ personal and financial data. This encryption level is on par with that used by major financial institutions, guaranteeing that all transactions and communications on the site are secure.
To date, Woolly Bingo has maintained a clean record, with no listings on major blacklists and no reported risks or issues. This track record highlights the site’s commitment to providing a reliable and safe gaming environment.
Woolly Bingo is dedicated to promoting responsible gaming and offers a comprehensive range of tools and resources to support players in managing their gambling activities. These tools include self-assessment tests, activity statements, game time reminders, deposit limits, temporary breaks, self-exclusion options, and strict measures to protect minors. Players can also access helplines and support services such as BeGambleAware, GAMSTOP, GamCare, and Gambling Therapy for additional help and advice.
SSL Encryption
128-bit SSL
Deposit Limits
Keep track of your spending with our transactions, daily, weekly and monthly
Activity Limitations
You can ‘Take a Break’ for 1 day, 2 days, 1 week, 1 month or 6 weeks.
Self-Exclusion
Allows players to restrict their casino access for extended periods.
Protection of Minors
Net Nanny
Problem Gambling Organizations
BeGambleAware, GAMSTOP, GamCare, and Gambling Therapy.
IT Security
Emphasises encryption and data protection with robust IT security measures.
Firewall
Firewalls increase network security.
Expert's Rating
License and Security5.0
Based on its licensing, security measures, and player protection tools, Woolly Bingo scores 5 out of 5. This score reflects the site’s commitment to providing a safe, fair, and comfortable environment.
Woolly Bingo offers a variety of bonuses and promotions designed to improve players’ gaming process. However, expanding the variety of offers available and adding more bonuses for existing customers would further enrich the interaction for all users.
Welcome Bonus
On your first £10+ deposit, you’ll automatically get a £30 Bingo Bonus, 30 Free Spins, and a spin on the Woolly Wheel. No bonus code is needed to claim this offer.
To get started, create a new account at Woolly Bingo and make your first deposit. Your bonuses will be credited to your account, which you can check in the Games Lobby. This offer also unlocks access to Woolly Bingo’s full range of games and the Star Rewards loyalty scheme.
The Bingo Bonus is credited to your Bingo Bonus bankroll and must be wagered four times before it can be redeemed. Free Spins are valid for seven days on a game of Woolly Bingo’s choice, with winnings credited as game bonuses that must be wagered 35 times. The Woolly Wheel offers additional free spins, with each segment having an equal chance of winning up to 20 free spins.
Spin & Win!
Earn spins through the weekly Star Rewards loyalty program and watch for random Wheel spins sent via email, guaranteeing you opt-in to receive notifications.
The Woolly Wheel offers prizes such as bingo vouchers for invite-only jackpot games, Free Slots Spins, and various slots and bingo bonuses. To check your Woolly Wheel spins balance, log in or create an account, go to the Offers tab, and select Woolly Wheel.
Players must be 18+, have a valid, verified account, and meet specific requirements. Each Woolly Wheel has equal winning chances for all segments. Free Spins must be used within seven days, and winnings must be wagered 35 times before conversion to real cash, capped at £100. No promo code is needed for these offers.
Bingo bonuses are credited to the bingo bonus bankroll, with real money winnings from bingo card purchases going to the real money bankroll. Unused bingo tickets expire after seven days. Funds from game bonuses can be transferred to real cash up to £100, plus the initial bonus amount.
No Deposit Bonus
Woolly Bingo currently does not offer a no-deposit bonus. However, you can explore other gaming brands on our website that provide such bonuses, including those for loyal players or first-time deposits. For the latest updates on no deposit bonuses at Woolly Bingo, visit the promotions page regularly. Additionally, Woolly Bingo offers a sign up offer and a generous first deposit bonus. When you join and make your first deposit, you can take advantage of the welcome package, which includes a £30 Bingo Bonus, 30 Free Spins, and a spin on the Woolly Wheel. This joining offer guarantees a head start on the wide range of games available.
Expert's Rating
Bonuses & Special Offers4.0
Woolly Bingo offers a few bonuses and promotions, with options both for new and existing players. The welcome bonus and the Woolly Wheel spins add great value. Woolly Bingo deserves a rating of 4 out of 5. Its user-friendly interface and generous welcome bonus make it a great choice, but a wider range of offers for existing customers would improve it further.
The Star Rewards loyalty program at Woolly Bingo rewards every deposit, bingo ticket, and slot spin. Running weekly from Monday to Sunday, the program credits rewards every Monday before 6pm. Players can earn Free Spins, Woolly Wheel Spins, and bingo tickets to invite-only jackpot games based on their activity.
Star Rewards levels depend on the lowest value of deposits or wagers in the previous week. Players must deposit and wager minimum amounts to qualify, with levels not carrying over week to week. Rewards and Superstar Wheel Prizes include Bonus Spins, Free Spins, Speed Vouchers, Bingo Bonuses, and tangible prizes. Players who reach level 4 are awarded a Superstar Wheel, with a maximum of 5 weekly Superstar Wheels. No Woolly Bingo promo codes are needed to participate in these rewards.
Expert's Rating
Loyalty Program4.5
The Star Rewards program at Woolly Bingo is a well-structured loyalty program that consistently rewards players. The clear criteria and the ability to earn additional Superstar Wheels add fun and value. This program effectively improves player interaction and satisfaction. Star Rewards deserves a rating of 4.5 out of 5.
Woolly Bingo offers a selection of games to suit various player preferences. The site features over 500 slot games, multiple bingo rooms, and games from top developers such as NextGen, IGT, Eyecon, Blueprint Gaming, Pragmatic Play, Dragonfish, and Red Tiger. This variety guarantees that players can find something interesting, whether they prefer slots or traditional bingo games.
Game Type
Number of Games
Examples
Slots
350+
Gold Blitz
Jackpots
N/A
Crystal Lotus Jackpot
Bingo
30+
90-ball bingo
Woolly Bingo does not publicly disclose the RTP information for its games, which may concern players who prefer transparency regarding potential payout percentages. Generally, RTP rates for online games range from 92% to 97%, varying by game type and provider.
Despite the absence of explicit RTP data, Woolly Bingo offers numerous free bingo games. These free games allow players to try the gameplay and get a feel for the site without any financial commitment. Unlike other UK casinos that provide a broader range of free casino games, Woolly Bingo focuses primarily on bingo, giving players ample opportunities to try their bingo offerings.
Slots
Woolly Bingo offers an array of slot games from various renowned developers. This selection includes classic themes, high-quality graphics, and interesting gameplay features. Players can try slot games with different RTPs, variances, and unique features.
Game Title
RTP
Provider
Description
Chilli Heat
96.5%
Pragmatic Play
A bright slot with 25 paylines featuring free spins, a jackpot, and a wild symbol. The top prize is 2512x your stake.
Gold Blitz
96%
Fortune Factory Studios
6×4 reels, 1,024 paylines, high variance, features free spins and wilds with multipliers.
Wolf Riches
95.99%
Pariplay
5 reels, 50 paylines, features realistic graphics, wilds, multipliers, and multiple bonuses.
Eye of Horus
96.31%
Blueprint Gaming
Set in Ancient Egypt, features free spins, symbol upgrades, and re-triggers.
Stampede
95.27%
Betsoft
Offers 1024 ways to win, featuring interesting gameplay with free spins and wild multipliers optimised for mobile devices.
Crystal Furnace
96.56%
Eyecon
A gemstone-themed slot with low variance, offering up to 10 paylines that pay both ways and an expanding wild re-spin feature.
Jackpots
Woolly Bingo features a range of jackpot games that allow players to win substantial prizes. The selection includes popular titles from Eyecon, each with unique themes and RTPs. Below is a breakdown of the available jackpot games, highlighting their RTPs and providers.
Game Title
RTP
Provider
Crystal Lotus Jackpot
97%
Eyecon
Cup Carnaval Jackpot
94.9%
Eyecon
Temple of Iris Jackpot
95.44%
Real Money Games
Shaman’s Dream Jackpot
93%
Eyecon
Tiki Beats
95%
Eyecon
Kingdom of Cash Jackpot
89.9%
Eyecon
Invite-Only Jackpot Bingo
Woolly Bingo offers exclusive jackpot games that are accessible only by invitation. These games provide an extra layer of fun and exclusivity for loyal players.
How to Get an Invite
Invitations to the jackpot games are awarded through the Woolly Bingo Star Rewards Loyalty Scheme and as prizes from other promotions. Vouchers and tickets are given out to select players, granting them access to these special events.
Jackpot Games
Guest List: This game is by invitation only, with tickets awarded through exclusive promotions, adding a double layer of exclusivity.
Wacky Specials: Hosted in sister site bingo rooms, this game only features special tournaments and prize games by invitation.
Prize Room: Every month, Woolly Bingo gives away amazing prizes in the Prize Room. Players can check the Offers tab in the Games Lobby to see what’s available each month.
Bingo
Woolly Bingo offers a variety of interesting bingo games, including penny bingo games that allow players to win jackpots and prizes starting from just one penny.
Penny Bingo games at Woolly Bingo provide an opportunity to win with minimal investment. By purchasing bingo tickets for as little as 1p, players can participate in various penny bingo rooms with substantial prize pots.
Pennies Make Pounds: These are available to players who deposit. This game runs daily from 12 PM to 3 PM, with prize pots of £30. Players can turn a penny into significant winnings.
Late Night Show: Ideal for night owls, this game allows up to 100 players to buy penny bingo tickets for a nightly £100 prize pot.
WOW!: Offers the chance to win Free Spins from just a penny. This game provides excellent value with 170 Free Spins up for grabs and a maximum of 96 tickets per player.
Bingo Type
Availability
90-ball Bingo
✔️
80-ball Bingo
❌
75-ball Bingo
✔️
30-ball Bingo
❌
52-ball Bingo
✔️
Expert's Rating
Variety of Games4.5
Woolly Bingo provides a selection of games, including over 500 slots, multiple bingo rooms, and various jackpot games. Free bingo games balance the absence of publicly available RTP information. The site’s game selection and exclusive invite-only events make it a compelling choice for bingo and slot fans. However, the casino brand doesn’t have live casino or poker options, which could be a downside for some. Based on these, I rate Woolly Bingo games at 4.5 out of 5.
Woolly Bingo is accessible on smartphones and tablets via a mobile-optimised website. Players can play games on the go without needing a dedicated app. However, not all games may be fully optimised for mobile devices.
Players can access Woolly Bingo by visiting the website through a mobile browser on iOS and Android devices. The site uses HTML5 technology, ensuring it adapts to different screen sizes and provides a comfortable gaming process. Despite lacking a dedicated app, the browser-based mobile site offers full functionality, including access to the Games Lobby, promotions, and support services.
Woolly Bingo does not offer a downloadable app for iOS or Android. The mobile site is designed to provide a comparable process to an app, with easy navigation and quick access to games and features. In terms of future developments, plans are underway to introduce a Games Lobby app to the Google and Apple app stores, further improving mobile gaming.
Expert's Rating
Mobile Gaming Experience4.5
My interaction with Woolly Bingo’s mobile site loads quickly and performs well even on mobile internet connections. The interface is intuitive, making it easy to navigate between different sections. Based on the overall mobile optimisation, Woolly Bingo scores a solid 4,5 out of 5.
Woolly Bingo offers a variety of convenient deposit methods designed to suit the needs of its players. The site supports popular payment options, making it easy for users to fund their accounts quickly and securely. What sets Woolly Bingo apart from competitors is its simple deposit process, absence of fees, and the use of secure encryption technology to protect transactions.
Go to Cashier: Navigate to the cashier or banking section of the site.
Select Payment Method: Choose your preferred deposit method from the available options.
Enter Amount: Specify the amount you wish to deposit, checking it meets the minimum requirement.
Confirm: Follow the on-screen instructions to complete the transaction. Your funds will be available instantly.
Expert's Rating
Deposit Methods4.0
Woolly Bingo offers a robust, convenient deposit method range that fits most players’ needs. The absence of fees and instant processing times facilitate the process. Based on personal interaction, deposits are credited promptly, making it easy to start playing immediately. Woolly Bingo has a rating of 4 out of 5.
Woolly Bingo offers several withdrawal methods to suit its players’ preferences. This section details the minimum and maximum withdrawal amounts, associated fees, and payout speeds for different methods. It also provides step-by-step instructions on withdrawing funds and tips on what to do if issues arise.
Withdrawal Method
Withdrawal Time
Total Time
Min. Withdrawal
Fee
Debit Cards
2 business days
4-7 business days
£5
No Fee
PayPal
2 business days
4-5 business days
£5
No Fee
Apple Pay
2 business days
4-7 business days
£5
No Fee
Wire Transfer
2 business days
7-10 business days
£5
No Fee
How to Withdraw Funds
Withdrawing your winnings from Woolly Bingo is simple. Follow these steps:
Login: Access your Woolly Bingo account.
Go to Cashier: Navigate to the cashier or banking section.
Select Withdraw: Choose the withdrawal option.
Choose Method: Select your preferred withdrawal method from the available options.
Enter Amount: Specify the amount you wish to withdraw, guaranteeing it meets the minimum requirement.
Confirm: Follow the on-screen instructions to complete the withdrawal request.
Troubleshooting Tips
If you have issues with your withdrawal, such as delays beyond the expected timeframe:
Check Verification: Check your account is fully verified.
Contact Support: Contact Woolly Bingo’s customer support via live chat or email for assistance.
Review Bank Details: Double-check that your bank details or PayPal information is correct to avoid processing errors.
Expert's Rating
Withdrawal Methods1.0
I do not recommend Woolly Bingo due to difficulties withdrawing funds. Despite offering a range of convenient and fee-free withdrawal methods, I encountered issues with the process, and funds were not credited within the specified timeframes. Based on my experience, the withdrawal process is unreliable. I rate it 1 out of 5.
Woolly Bingo offers several methods for players to contact customer support, guaranteeing that assistance is accessible when needed. The support system is designed to be user-friendly and efficient, providing multiple contact options and a comprehensive FAQ section.
Contact Methods
Players can reach Woolly Bingo’s support team through the following methods:
Email: Players can send their queries to [email protected]. During normal workloads, the support team aims to respond within 3 business days, though it can take up to 5-7 working days during busier periods.
Live Chat: Available in the afternoon inside the Game Lobby after logging in. This method provides real-time assistance and is ideal for immediate concerns.
I do not recommend Woolly Bingo due to unresponsive customer support and issues with withdrawing funds. Despite offering multiple contact methods, I did not receive a response from support. Additionally, my funds were not withdrawn as expected. These issues significantly impact the reliability of Woolly Bingo’s customer support and overall service. Based on my experience, I rate it 1 out of 5.
After thoroughly reviewing Woolly Bingo, I cannot recommend this site due to significant issues with withdrawals and unresponsive customer support. While the UK bingo website offers a wide game selection with over 500 slot titles and multiple bingo rooms, these features are overshadowed by operational problems. Despite being licensed by the UK Gambling Commission and the Gibraltar Regulatory Authority, the failure to withdraw funds and lack of support response undermines its reliability. The user-friendly payment methods and promotional offers are not enough to offset these concerns. Based on my experience, I rate Woolly Bingo 1 out of 5.
Check that your internet connection is stable and restart the game. Clear your browser’s cache and cookies and update your browser or mobile app to the latest version. If the problem persists, try a different browser or device. Contact Woolly Bingo’s customer support via email at [email protected] or use the live chat in the Game Lobby. The FAQ section on their website can also provide troubleshooting tips. Detailed information about the issue will help customer support address it more effectively.
How can I check fair play at Woolly Bingo?
To promote fair play at Woolly Bingo, the site employs Random Number Generators (RNGs) to determine game outcomes. RNGs play a crucial role in online gaming by producing random and independent results for each game, guaranteeing that no outcome can be predicted or manipulated. Woolly Bingo’s RNGs undergo regular testing and certification by independent auditors to maintain integrity and fairness. These audits verify that the RNGs produce genuinely random outcomes and that the games meet high standards of fairness.
What should I do if I forget my Woolly Bingo password?
If you forget your Woolly Bingo password, start by visiting the login page on the Woolly Bingo website. Click on the “Forgot Password” link, which is typically located near the login fields. You will be prompted to enter the email address associated with your account. After submitting your email, you will receive a link to reset your password. Follow this link and carefully follow the instructions provided. You will be asked to create a new password. Check that your new password is strong and secure, combining letters, numbers, and special characters for better security.
How do I verify my account at Woolly Bingo?
To verify your account at Woolly Bingo, login and navigate to the account settings or profile section to find the verification area. You must upload a clear, legible photograph or scan of a government-issued photo ID, such as a passport, driver’s licence, or national ID card, showing your full name, date of birth, and photo. Additionally, provide recent proof of address, like a utility bill, bank statement, or government document dated within the last three months, showing your name and residential address.
Does Woolly Bingo have a Birthday Bonus?
Woolly Bingo does not currently offer a birthday bonus. Instead, it focuses on other promotions like welcome bonuses, free spins, and the Star Rewards Loyalty Scheme. These promotions provide players with various yearly benefits, including regular bonuses and exclusive jackpot invitations. Although a birthday bonus isn’t available, players can still receive a robust selection of rewards and promotions by regularly checking Woolly Bingo’s promotions page or subscribing to their newsletter for updates on new offers.
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